program delivery manager

EPSO Strategic Group

<p><b>About the Role</b></p><p>Doha is rapidly evolving into one of the Middle East&rsquo;s most dynamic business and innovation hubs, and at <b>EPSO Strategic Group</b>, we help organizations navigate growth, transformation, and operational excellence. We partner with enterprise clients, government institutions, and regional businesses to deliver large-scale strategic initiatives that create measurable impact. We believe successful programs are not just completed on time&mdash;they transform how organizations operate.</p><p>We are looking for a <b>Senior Program Delivery Manager (m/f/d)</b> who can take ownership of enterprise program execution, strategic implementation, and operational delivery excellence. This is more than managing timelines and budgets&mdash;you will shape execution frameworks, align stakeholders, and ensure complex business initiatives are delivered with precision, quality, and measurable results.</p><p>You will lead cross-functional project teams, bridging the gap between executive strategy, operational execution, and client expectations. You are the delivery leader in a room full of consultants, department heads, and executive stakeholders.</p><p>_____________</p><p><b>Why Work With Us?</b></p><p><b>The Environment</b></p><p>Our office is located in the corporate business district of Doha. We believe strong leadership is built in environments that encourage strategic thinking, collaboration, and innovation.</p><p><b>Strategic Influence</b></p><p>We do not need you to convince us that execution matters&mdash;we already know it does. From day one, you will have a direct voice in organizational transformation, client success, and operational decision-making.</p><p><b>Modern Delivery Frameworks</b></p><p>Our teams work with enterprise delivery methodologies including Agile, Scrum, PRINCE2, digital reporting systems, enterprise analytics tools, and strategic governance platforms.</p><p><b>Growth</b></p><p>You will have access to executive leadership training, international management certifications, and industry conferences to continuously sharpen your leadership capabilities.</p><p>_____________</p><p><b>Key Responsibilities</b></p><p><b>Program Ownership</b></p><p>Lead the planning, execution, governance, and successful delivery of enterprise transformation programs across multiple business functions. Ensure alignment with strategic business objectives.</p><p><b>Delivery Excellence</b></p><p>Manage budgets, resources, delivery timelines, risk mitigation strategies, and quality assurance across multiple concurrent initiatives.</p><p><b>Team Leadership</b></p><p>Mentor Project Managers, Business Analysts, and operational teams. Conduct delivery reviews and establish a culture of accountability and continuous improvement.</p><p><b>Stakeholder Management</b></p><p>Build strong relationships with executive leadership, enterprise clients, and internal departments. Present program performance, strategic recommendations, and delivery updates with confidence.</p><p><b>Risk &amp; Governance</b></p><p>Identify operational risks early, develop mitigation strategies, and maintain compliance with governance frameworks and organizational standards.</p><p>____________</p><p><b>What We Are Looking For?</b></p><p><b>Experience</b></p><p>8+ years in program management, enterprise delivery, consulting, or operational transformation, with at least 3+ years in leadership roles.</p><p><b>Certifications</b></p><p>Professional certifications such as Project Management Institute PMP, PRINCE2, or Agile program leadership credentials are highly preferred.</p><p><b>Leadership Skills</b></p><p>Strong experience leading cross-functional teams, managing enterprise stakeholders, and delivering high-value strategic initiatives.</p><p><b>Communication Skills</b></p><p>Fluent English is required for executive presentations, client workshops, and strategic documentation. Arabic language skills are considered an advantage.</p><p><b>Mindset</b></p><p>You are strategic, decisive, and commercially aware. You know when to optimize for perfection&mdash;and when to deliver results that move the business forward.</p><p>نوع الوظيفة: دوام كامل, دائم</p><p>الراتب المدفوع: QAR٣٠٬٠٠٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

Senior Program Delivery Manager

ITWORX

<div><p>Program Manager | Fulltime</p>
<div><h6 class="jobSectionHeader"><b>Job Description:</b></h6>
<p></p><p><b>Job purpose:</b></p>
<p>Responsible for managing a group of projects within a program delivering a certain product or software services. S/he is also responsible for monitoring program performance across the lifecycle starting from initiation until closure to ensure program success. Maintain successful relationships with clients and own growing Business within the program. Participate in enhancing the PM processes and initiatives and act as people manager for all employees within the program; ensuring both high performance and employee engagement.</p>
<p><b>Key accountabilities and decision ownership:</b></p>
<ul><li>Manage the delivery of the assigned program to ensure successful delivery in terms of scope; quality; meeting deadlines; cost; and maintaining customer satisfaction</li>
<li>Review proposals to ensure that the technical scope is covered and in line with the financial proposal and ensure there are no hidden risks</li>
<li>Manage customer expectation and needs; maintain; and enhance customer satisfaction</li>
<li>Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas; recommendations &amp; consultancy</li>
<li>Manage delivery operations; identify pitfalls/gaps; and provide necessary resolutions in coordination with the different stakeholders in the organization</li>
<li>Participate and provide inputs in the Product Roadmap (in case of product)</li>
<li>Manage the headcount planning and allocation</li>
<li>Manage the budgets planning and allocation</li>
<li>Place and manage purchase requisitions for external needs including suppliers; outsourcing agencies; &hellip; etc</li>
<li>Plan team capacity; skill sets and required capabilities to satisfy the delivery business needs and continuous expansions</li>
<li>Manage the delivery team working in the program through coaching and providing support to ensure high performance; high team morale; and high engagement levels</li>
<li>Manage the program?s revenue and is accountable for profitability</li>
<li>Plan and manage the program budget and cost; and report program results periodically to management</li>
<li>Collaborate with the commercial team on pipeline reviews and work on generating leads</li>
<li>Identify and capture areas of growth in the current business as well as identifying new and potential business lines in collaboration with the commercial team inside the program</li>
<li>Drive accountability for the improvement of service delivery metrics</li>
<li>Participate in setting the account strategy and work with the rest of the leadership team on formulating ITWorx strategy</li>
<li>Drive efficiency by proposing re-use (for product) / cost reduction innovative approaches while ensuring customer satisfaction</li>
<li>Manage and guide the team through company wide projects and objectives; cascade to the team; and ensure adoption and compliance (example: digital transformation)</li>
<li>Manage and deliver one or more projects under the program he/she is managing and act as a project manager executing all the PM accountabilities when needed</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Job Requirements:</b></h6>
<p></p><p><b>Must have professional qualifications:</b></p>
<ul><li>Bachelor of Computer Science or equivalent</li>
<li>13+ years of relevant experience; including at least 6 years in project management</li>
<li>Project management experience is a must</li>
<li>Project management training/certificate is a plus</li>
<li>Software project lifecycle knowledge is a must</li>
<li>Experience in software projects is a must</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Equal opportunity:</b></h6>
<p>All qualified applicants will receive consideration for employment without regard to age, religion, gender, nationality or disability. All qualified candidates will be considered in the process</p></div></div><p></p>
<br><div><div><div><div><div>Posted 3 weeks ago
</div></div></div><div><div><div><div><div><ul><li><b>Job Location</b></li>
<li>Egypt</li>
</ul></div></div><div><div><ul><li><b>Job Code</b></li>
<li><b>2081</b></li>
</ul></div></div></div></div></div><div><div><div><div><h5 class="jobSectionHeader"><b>Job Overview</b></h5>
</div><div><div><ul><li>Experience</li>
<li>3+ years of relevant experience; including at least 6 years in project management Years</li>
</ul></div></div><div><div><ul><li>Job Level:</li>
<li>Managerial</li>
</ul></div></div><div><div><ul><li>Education</li>
<li>Bachelor of Computer Science or equivalent</li></ul></div></div></div></div></div></div></div><p></p>

Program Manager

Glacier Bancorp

<div>About the Role:
<div><b>
Summary</b></div><div>
The Program Manager is responsible for leading complex, cross-functional programs comprised of multiple interrelated initiatives to deliver strategic business outcomes. This role ensures strong alignment between program objectives and enterprise strategy by partnering closely with product and business leaders while maintaining transparency around tradeoffs, risks, dependencies, and constraints. The Program Manager owns program-level governance, planning, reporting, and stakeholder engagement, providing clear executive visibility into progress, risks, decisions, and value realization. This role coordinates schedules, resources, and dependencies across initiatives, performs long-range resource forecasting, and surfaces conflicts with actionable resolution options. The Program Manager supports and mentors project managers and scrum masters, ensuring delivery practices lead to successful program outcomes.</div><div></div><div><br>
Additionally, the Program Manager leads end-to-end delivery of initiatives using Agile, Hybrid, and Waterfall methodologies. This role manages scope, budget, risks, and drives delivery execution while proactively removing impediments to ensure work moves smoothly from decision to delivery.</div><div><br>
</div><div>This is a highly visible role that regularly interfaces with management and team members at all levels of the organization. Success depends on the ability to build and continually strengthen relationships across the organization and with vendors in order to enhance operational capability. A high degree of professionalism and diplomacy is essential to establishing trust and achieving success in this position.</div><div></div><div><b><br>
This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. </b><b>Click here to learn more about our bank divisions.</b></div><div></div><div><b><br>
The mid-rate pay for this position is</b><b> $115,580.93 + / per year (calculated for Kalispell, MT). </b><b>All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.</b></div><div></div><div><b><br>
WA Applicants ONLY range: $107,009.76 to $160,514.63 a year.</b></div><div></div><div><b><br>
Description</b></div><div></div><div><b><br>
Program Governance &amp; Strategic Alignment</b></div><ul><li>
Plan and manage programs composed of multiple related initiatives that are cross-functional and/or enterprise-wide.</li><li>
Ensure program objectives align to strategic goals and intended business value.</li><li>
Partner with Product leadership to understand goals, outcomes, and sequencing without owning prioritization decisions.</li><li>
Assist leaders and business owners by illuminating tradeoffs, constraints, and dependencies.</li><li>
Participate in quarterly planning to surface cross-team impacts and dependencies.</li></ul><div><b>
Stakeholder &amp; Documentation Management</b></div><ul><li>
Develop and maintain stakeholder maps and communication plans.</li><li>
Build strong, trusted relationships across business, technology, compliance, and vendor partners.</li><li>
Facilitate alignment conversations across stakeholders with competing priorities.</li><li>
Own reporting, executive updates, and program-level dashboards.</li><li>
Create and maintain program documentation, including: Program status reports, risk and decision logs, schedules and budgets, program metrics and performance indicators and lessons learned</li><li>
Lead regular program reviews with executive sponsors and key stakeholders.</li><li>
Identify and communicate emerging risks, issues, and required decisions early.</li></ul><div><b>
Program-Level Resource &amp; Dependency Management</b></div><ul><li>
Coordinate program-level schedules, milestones, and dependencies across initiatives.</li><li>
Perform long-range resource forecasting at the program level.</li><li>
Surface resource constraints and conflicts to leadership with options for resolution.</li><li>
Coordinate shared infrastructure and sequencing to benefit the overall program.</li><li>
Support, mentor, and coach project managers/scrum masters operating within the program.</li></ul><div><b>
Agile, Hybrid, &amp; Traditional Project Delivery</b></div><ul><li>
Lead end to end delivery of initiatives using Agile, Hybrid (Agile + Waterfall), and Waterfall project management methodologies.</li><li>
Ensure adherence to defined project standards, policies, and governance practices.</li><li>
Define and manage project scope, budget, risks, and dependencies.</li><li>
Manage delivery execution, dependencies, and schedules while proactively removing impediments and roadblocks.</li><li>
Partner with sponsors and stakeholders to plan, execute, and govern projects.</li><li>
Lead cross functional teams to deliver outcomes.</li><li>
Communicate project status through structured meetings, reporting, and documentation.</li><li>
Ensure accurate project documentation, approvals, and audit readiness.</li><li>
Manage transition from project completion to operational handoff.</li><li>
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.</li></ul>
About You:
<div><div><div><b>
Qualifications</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div><div><div><div><div><b><br>
Education</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
Education Level</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div><br>
Bachelor&rsquo;s Degree</div><div><br>
Bachelor's Degree in a business-related discipline, such as organizational management, marketing, finance, or information technology.</div></div></div></div></div></div><div><div><div><div><b><br>
Experience</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
Experience Level</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div></div><div><br>
A minimum of 4 years hands-on experience as a program manager and a project manager/scrum master for large, complex projects within a banking or business environment, with a minimum of 2 years as a program manager.</div></div><div><div><br>
Required</div><div></div><div><br>
A minimum of 2 years experience with nCino Commercial Loan Origination System.</div></div><div><div><br>
Required</div><div><br>
Advanced / Specialized Knowledge</div><div><br>
Experience working with various project management methodologies (i.e. Waterfall, Agile, Scrum, SDLC) and various tools (i.e. Microsoft Project, Workfront, ADO, Jira, Confluence).</div></div><div><div><br>
Preferred</div><div></div><div><br>
A minimum of 4 years experience managing projects or programs in banking industry.</div></div><div><div><br>
Preferred</div><div></div><div><br>
A minimum of 4 years experience managing projects or programs in IT.</div></div><div><div><br>
Preferred</div><div><br>
1 year</div><div><br>
A minimum of 2 years experience planning and problem solving with product management and delivery teams.</div></div></div></div></div></div><div><div><div><div><b><br>
Would an equivalent combination of relevant education and work experience be considered?: </b>Yes</div></div></div></div><div><div><div><div><b><br>
License/Certification</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
License/Certification</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div></div><div><br>
CSM, SAFe, or similar certification; or ability to obtain within 6 months.</div></div><div><div><br>
Required</div><div><br>
Project Management Professional</div><div><br>
PMP certification. In lieu of certification, the candidate can have an additional 2 years as a project manager.</div></div><div><div><br>
Preferred</div><div></div><div><br>
nCino certification.</div></div><div><div><br>
Preferred</div><div></div><div><br>
ACSM or CSP-SM certification</div></div><div><div><br>
Preferred</div><div><br>
Program Management Professional</div><div><br>
PgmP certification</div></div></div></div></div></div><div><div><div><b><br>
Required Skills and Abilities</b></div><ul><li>
A significant level of trust, credibility, diplomacy, and professionalism is required. In-depth dialogues, conversations and explanations with customers, indirect reports, and outside vendors to support design and development of integrated solutions.</li><li>
Coaching skills and ability to motivate, influence, educate and/or advise others on matters of significance.</li><li>
Demonstrate strong communication (written, verbal, and inter-personal) and presentation skills.</li><li>
Ability to work both independently and in a team-oriented, collaborative environment.</li><li>
Ability to conform to shifting priorities, demands, and timelines.</li><li>
Strong analytical and problem- solving skills.</li><li>
Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers.</li><li>
Ability to learn, understand, and apply new technologies, techniques, and procedures.</li><li>
Excellent customer skills.</li><li>
Excellent relationship development skills, with the ability to balance work and interaction with bank and corporate stakeholders using a customer-oriented attitude.</li></ul></div></div></div><div></div><div><div><div><b><br>
Additional Requirements</b></div></div><div><div><div><div><b><br>
Travel</b></div></div><div><div><div><br>
Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.<br>
</div></div><br>
</div><br>
</div></div><br>
<div><div><div><div><b>Working Conditions</b></div></div><div><div><div><div><b><br>
Environment: </b>Indoors, a climate-controlled shared work area.</div></div><div><div><b><br>
Noise Level: </b>Moderate noise; not extreme or excessive; within reasonable limits.</div></div><div><div><b><br>
Lifting: </b>Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The employee is constantly required to stand and walk.</div></div></div></div></div></div><div><div><div><div><b><br>
Vision</b></div></div><div><div><div><br>
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.</div></div></div></div></div><div><div><div><div><div><b><br>
Physical Activities</b></div><div><b><br>
Frequency</b></div></div><div><div><br>
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Crawling: Moving about on hands and knees or hands and feet.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Crouching: Bending the body downward and forward by bending leg and spine.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.</div><div><br>
Daily.</div></div><div><div><br>
Grasping: Applying pressure to an object with the fingers and palm.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Kneeling: Bending legs at knee to come to a rest on knee or knees.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.</div><div><br>
Daily.</div></div><div><div><br>
Stooping: Bending body downward and forward by bending spine at the waist.</div><div><br>
Infrequent &ndash; rare.</div></div><br>
</div></div><br>
</div><br>
</div>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Corporate nCino Program Manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Are you a customer-obsessed Program Manager with a passion for ensuring a best-in-class experience for content creators? Amazon Publishing is seeking a meticulous and forward-thinking Program Manager to join our Royalty &amp; Payments team. This team focuses on the planning, execution, and delivery of our royalty and payment commitments globally.<br>
<br>
I<br>
<br>
Key job responsibilities<br>
In this role, you will own a portfolio of operational programs including payee onboarding, subrights payment quality assurance, author and rights holder support, team performance metrics, and partner team process monitoring. This role requires an understanding of current and future technologies required to deliver the end-to-end process, including contracts, payee setup, payment troubleshooting, customer-facing payment resolutions, and metrics collection and reporting. This role is inherently cross-functional and works closely with multiple teams including Finance, Tax, Contracts, Author Relations, Editorial, Vendor Management, and Product to drive operational efficiencies.<br>
<br>
We're looking for a candidate that has experience in a customer-focused role with strong judgment, ability to dive deep into operational issues, identify and address root causes clearly with internal stakeholders and external customers, inspect and improve processes, and consistently deliver results. Most importantly, you are excited to join a small team that makes a big impact.<br>
<br>
About the team<br>
Amazon Publishing is a leading trade publisher of fiction, nonfiction, and children&rsquo;s books with a mission to empower storytellers and connect them with readers worldwide. The Amazon Publishing teams based in Seattle, New York, Luxembourg, London, and Munich publish emerging, bestselling, and critically-acclaimed authors in digital, print, and audio formats.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of program or project management experience</li><li>Experience using data and metrics to determine and drive improvements</li><li>Experience working cross functionally with tech and non-tech teams</li><li>Knowledge of Excel at an intermediate level (e.g., pivot tables &amp; charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>3+ years of driving end to end delivery, and communicating results to senior leadership experience</li><li>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</li><li>Experience building processes, project management, and schedules</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, MI, Grand Haven - 74,200.00 - 129,800.00 USD annually<br>
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually</div><p></p>

Program Manager, Royalty & Payments , Amazon Publishing

Nakupuna Companies

<div><div>Nakupuna Consulting is seeking an On-Site Delivery Lead to act as the friendly face of the program and provide delivery accountability for a hybrid technical team supporting our Department of Defense (DoD) customer, the Defense POW/MIA Accounting Agency (DPAA). The On-Site Delivery Lead is responsible for facilitating the execution of multiple evolving initiatives spanning AWS operations and system administration, database administration, and the program&rsquo;s journey to Zero Trust compliance.</div><div></div><div><br>
This role serves as an on-site liaison at the customer&rsquo;s Crystal City location, coordinating between contractor personnel, program leadership, and government stakeholders, combining Agile delivery leadership, technical fluency, and customer-facing execution. The Delivery Lead will work closely with the Program Operations and Applications Managers, collectively overseeing team performance, delivery outcomes, and reporting, while operating within DoD governance, security, and contractual requirements. Success in this role requires experience leading on-site and distributed teams in regulated environments, the ability to translate mission priorities into executable plans, and a leadership style that balances accountability, collaboration, and continuous improvement.</div><div><br>
The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned.</div><div></div><div><b><br>
Stakeholder Engagement &amp; Reporting:</b></div><ul><li>
Act as the friendly face of the program on-site in Crystal City, helping to maintain a smooth flow of information between our contract team, Program Leadership, and Government stakeholders including the CIO and COR.</li><li>
Coordinate closely with Program Leadership to ensure information symmetry across all program locations and functional areas.</li><li>
Conduct regular status meetings, sprint reviews, and coordination sessions with government and contractor leadership to align priorities, risks, and expectations.</li><li>
Prepare and deliver weekly, bi-weekly, and monthly status reports, metrics, and briefings that accurately reflect progress, issues, and mitigation strategies.</li><li>
Support contract execution by ensuring deliverables are submitted on time while meeting quality standards, and requiring minimal rework.</li><li>
Build and maintain strong working relationships with government counterparts to support mission success and positive past performance outcomes.</li></ul><div><b>
Agile Leadership &amp; Delivery</b><b>:</b></div><ul><li>
Coordinate closely with Scrum Masters, Product Owners, Technical Team Leads, and program management to ensure Agile practices are applied consistently and effectively across teams, while maintaining flexibility to operate within DoD governance, security, and compliance constraints.</li><li>
Serve as the focal point for delivery coordination at the Crystal City site, ensuring planned work is progressing as expected, cross-team and cross-location dependencies are actively managed, and delivery risks or impediments are identified and addressed in a timely manner.</li><li>
Support and, when necessary, facilitate Agile ceremonies&mdash;including sprint planning, reviews, and retrospectives&mdash;to maintain delivery momentum, alignment, and transparency.</li><li>
Monitor sprint commitments, delivery progress, velocity trends, and overall delivery health, providing program leadership with accurate insight into performance, risks, and forecasted outcomes.</li><li>
Promote a culture of continuous improvement, accountability, and collaboration, coaching teams and leaders on Agile principles and delivery best practices while tailoring execution approaches to meet mission, security, and operational requirements.</li><li>
Ensure Agile delivery activities remain aligned with program governance, reporting expectations, and quality standards, enabling reliable, predictable delivery of value to government stakeholders.</li><li>
Audit deliverable artifacts to ensure they are complete, accurate, and compliant with program standards, audit requirements, and security controls.</li><li>
Support release planning, deployment coordination, and transition activities across the full Software Development Lifecycle (SDLC), including coordination with operations and security stakeholders.</li></ul><div><b>
Personnel &amp; On-Site Team Management</b><b>:</b></div><ul><li>
Provide day-to-day oversight for approximately 15 on-site contractor personnel at the Crystal City location, ensuring clear expectations, accountability, and alignment with program objectives.</li><li>
Ensure staff compliance with company policies, DoD regulations, security procedures, and acceptable use requirements.</li><li>
Foster a professional, collaborative, and mission-focused team environment that promotes trust, transparency, and high performance.</li></ul><div><b><br>
Required Qualifications</b><b>:</b></div><ul><li>
Bachelor&rsquo;s degree in a STEM field from an accredited institution, or equivalent years of related work or military experience.</li><li>
5+ years of professional leadership experience</li><li>
Demonstrated experience managing or leading teams of 10+ personnel, preferably on-site</li><li>
Understanding of Agile/Scrum frameworks within DoD or Federal environments</li><li>
Experience working with Agile tools such as Jira and Confluence</li><li>
Excellent written and verbal communication skills</li><li>
Ability to operate effectively in a structured, high-accountability government setting</li></ul><div><b>
Certifications</b><b>:</b></div><ul><li>
Required:<ul><li>
N/A: This position does not require any specific certifications.</li></ul></li><li>
Nice to Have:<ul><li>
Agile certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or equivalent Agile delivery certification)</li><li>
SAFe Agilist or Release Train Engineer (RTE)</li><li>
IAT II Certification which may include CompTIA Advanced Security Practitioner (CASP+), CompTIA Cybersecurity Analyst (CySA+), Certified Information Systems Security Professional (CISSP), or CompTIA Security+.</li></ul></li></ul><div>
 <b>Clearance &amp; Security Requirements</b><b>:</b></div><ul><li>
Active Top Secret clearance is required (Secret clearance will be considered for the right candidate)</li><li>
Ability to comply with DoD security policies, access controls, and on-site operational requirements</li></ul><div><b>
Work Location:</b></div><ul><li>
Position is based in Arlington, Virginia.</li><li>
Must be on-site five (5) days per week.</li><li>
Occasional travel (2&ndash;3 weeks per year) within the Continental U.S. or to Hawaii may be required.</li><li>
Core hours: 9:00 AM &ndash; 3:00 PM local time, with a minimum 8-hour workday.</li><li>
Flexibility is expected to respond to after-hours emergencies and to support coordination across Hawaii and Virginia time zones.</li></ul><div><b>
Physical Requirements</b><b>:</b> The candidate must be able to perform the following with or without reasonable accommodation:</div><ul><li>
Ability to perform repetitive motions with the hands, wrists, and fingers.</li><li>
Ability to engage in and follow audible communications in emergency situations.</li><li>
Ability to sit for prolonged periods at a desk and working on a computer.</li></ul></div>

On-Site Delivery Lead

Alcor

<div><b>Job Overview</b><br>
We are seeking an energetic, motivated, and innovative <b>Scrum Master</b> to support program delivery and drive Agile excellence. The role involves working closely with program teams, stakeholders, and cross-functional units to manage, maintain, and optimize project execution and service delivery.<br>
The Scrum Master will play a critical role in ensuring successful Agile implementation, improving team performance, and delivering high-quality solutions.
<p></p><b>Key Responsibilities</b><br>
<b>1. Agile Ceremony Facilitation</b>
<ul><li>Facilitate Agile ceremonies including:
<ul><li>Daily Stand-ups
</li><li>Sprint Planning
</li><li>Backlog Refinement
</li><li>Sprint Reviews &amp; Retrospectives
</li></ul></li><li>Participate in Scrum of Scrums and sprint demonstrations
</li><li>Track and share Agile metrics; drive continuous improvement
</li></ul><p></p><b>2. Planning &amp; Backlog Management</b>
<ul><li>Ensure team understanding of:
<ul><li>Sprint goals, scope, and product domain
</li><li>Definition of Ready (DoR) and Definition of Done (DoD)
</li></ul></li><li>Collaborate with Product Owner to:
<ul><li>Maintain a healthy backlog
</li><li>Prepare stories for upcoming sprints
</li><li>Define acceptance criteria
</li></ul></li><li>Support release planning and roadmap alignment
</li></ul><p></p><b>3. Team Support &amp; Coordination</b>
<ul><li>Foster collaboration, transparency, and effective communication
</li><li>Remove blockers and impediments impacting team progress
</li><li>Act as a shield to protect the team from external disruptions
</li><li>Facilitate cross-team coordination and dependency tracking
</li><li>Promote a proactive, experimental, and continuous improvement mindset
</li><li>Build high-performing teams and manage interpersonal dynamics
</li></ul><p></p><b>4. Stakeholder Communication</b>
<ul><li>Communicate progress, risks, and impediments to stakeholders
</li><li>Ensure alignment between internal teams and external dependencies
</li><li>Coordinate with technical teams for:
<ul><li>Environment setup
</li><li>Code deployments
</li><li>Production releases
</li></ul></li></ul><p></p><b>5. Coaching &amp; Agile Leadership</b>
<ul><li>Coach teams on Agile and Scrum principles
</li><li>Drive Agile maturity across teams
</li><li>Encourage innovation, collaboration, and knowledge sharing
</li><li>Support practices like:
<ul><li>Cross-functional training
</li><li>Pair programming
</li></ul></li><li>Identify strengths and areas of improvement within the team
</li></ul><p></p><b>Required Qualifications</b>
<ul><li>Bachelor&rsquo;s degree with <b>5+ years</b> of relevant experience<br>
<i>(or Master&rsquo;s degree with 3+ years of experience)</i>
</li><li><b>5+ years of experience as a Scrum Master</b>
</li><li>Proven experience driving Agile transformation and adoption
</li><li>Certification:
<ul><li>Certified Scrum Master (CSM) or
</li><li>PMI-ACP (or equivalent)
</li></ul></li><li>Hands-on experience with tools like:
<ul><li>JIRA
</li><li>Confluence
</li></ul></li><li>Strong communication, facilitation, and interpersonal skills
</li><li>Excellent time management and problem-solving ability
</li><li>High attention to detail and delivery focus
</li></ul><p></p><b>Preferred Qualifications</b>
<ul><li>Background in software development or IT projects
</li><li>Experience working with cross-functional teams
</li><li>Familiarity with:
<ul><li>SAFe (Scaled Agile Framework)
</li><li>CMMI Level 4 concepts
</li></ul></li><li>Exposure to SDLC roles (developer, tester, analyst, etc.)
</li><li>Knowledge of:
<ul><li>Test Automation
</li><li>CI/CD
</li><li>Test-Driven Development (TDD)</li></ul></li></ul></div>

Scrum Master

The Cigna Group

About Cigna Healthcare
<br>Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
<br>Our mission is to improve the health, well being, and peace of mind of those we serve.
<br><br>
Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, and the first foreign company license by Insurance Authority in KSA, is committed to delivering best-in-class health solutions aligned with Vision 2030.
<br><br>
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
<br><br>
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.
<br>Key Responsibilities
<br>1. Strategic Alignment Portfolio Vision
<br><br>
<ul>
<li>Maintain a clear portfolio vision aligned to business strategy, market needs, and enterprise priorities.</li>
<li>Translate strategic themes into portfolio‑level priorities and ensure alignment across sponsors, ARTs, and delivery teams.</li>
<li>Ensure all work entering the portfolio meets strategic relevance and clear value justification.</li>
</ul>
2. Lean Portfolio Management (LPM)
<br><br>
<ul>
<li>Lead thePortfolio Kanban including intake, triage, prioritization, readiness assessments, and sequencing of work.</li>
<li>Support development and review of Lean Business Cases, including problem statements, value hypotheses, dependencies, risks, and financial impacts.</li>
<li>Ensure Epic Owners and business partners meet intake, refinement, and definition standards before passing items to solutioning and delivery.</li>
</ul>
3. Governance Portfolio Operations
<br><br>
<ul>
<li>Facilitate or support portfolio ceremonies: Portfolio Syncs, prioritization rounds, readiness reviews, and quarterly or PI‑aligned governance checkpoints.</li>
<li>Track portfolio progress, risks, dependencies, and financial adherence across all initiatives.</li>
<li>Provide structured portfolio reporting and insights to senior leadership, highlighting constraints, trade‑offs, and required decisions.</li>
</ul>
4. Intake Management Prioritization
<br><br>
<ul>
<li>Own and continuously improve the intake process to ensure submissions meet quality standards and reflect business urgency, value, and feasibility.</li>
<li>Apply prioritization criteria (strategic alignment, value, risk, dependencies, capacity) to determine what moves forward.</li>
</ul>
5. Execution Oversight Dependency Management
<br><br>
<ul>
<li>Support ARTs and Epic Owners by ensuring approved portfolio items are clearly communicated, properly sequenced, and aligned prior to PI Planning.</li>
<li>Monitor flow of Epics across teams and ARTs, ensuring dependencies are understood and mitigation plans exist.</li>
<li>Escalate systemic risks, blockers, or resource constraints impacting delivery.</li>
</ul>
6. Metrics, Transparency Value Realization
<br><br>
<ul>
<li>Establish and track portfolio KPIs including flow metrics, delivery predictability, value delivery, cycle time, and work in process.</li>
<li>Ensure each Epic has measurable success criteria and value metrics; support post‑delivery reviews and benefits realization.</li>
<li>Provide data‑driven insights for strategic adjustments, capacity balancing, and investment shifts.</li>
</ul>
7. Leadership, Stakeholder Influence Collaboration
<br><br>
<ul>
<li>Serve as a trusted advisor to senior leaders on portfolio health, strategic trade‑offs, risks, and investment recommendations.</li>
<li>Build strong working relationships across business, technology, operations, finance, and transformation teams.</li>
<li>Coach and support Epic Owners, PMs, Product Managers, and contributing teams in lean‑agile portfolio practices.</li>
<li>Demonstrate leadership behaviours: ownership, proactive problem‑solving, influence without authority, structured communication, and high accountability.</li>
</ul>
Experience Qualifications
<br>Essential
<br><br>
<ul>
<li>6 - 10 years of experience in strategy execution, portfolio management, program delivery, or a similar role.</li>
<li>Strong knowledge of SAFe, Agile delivery, Lean Portfolio Management, and value‑stream‑based operating models.</li>
<li>Demonstrated experience supporting or leading multiple, complex initiatives concurrently.</li>
<li>Exceptional stakeholder management and communication skills, with ability to engage senior leaders.</li>
<li>Proficiency in portfolio tools (e.g., Jira, Azure DevOps, reporting dashboards) and strong analytical skills.</li>
</ul>
Desirable
<br><br>
<ul>
<li>SAFe certifications (LPM, Leading SAFe, SPC, or POPM), and/or PMI certifications in Portfolio and program management</li>
<li>Experience in healthcare or insurance industries.</li>
<li>Understanding of financial analysis, portfolio cost modelling, and investment governance.</li>
<li>Ability to coach teams and influence operating model evolution.</li>
</ul>
Why Join Us
<br><ul>
<li>Competitive salary with transparent reward practices</li>
<li>Multicultural and hybrid working environment</li>
<li>Private Medical Insurance for you and eligible dependents</li>
<li>Employee Wellbeing Benefits that support physical, mental, and financial health</li>
<li>Educational Development Program to support continuous learning and career growth</li>
</ul>
About The Cigna Group
<br><br>
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
<br><br>
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
<br><br>
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEAcigna.com for support. Do not emailSeeYourselfEMEAcigna.com for an update on your application or to provide your resume as you will not receive a response.

Portfolio Lead

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