program development specialist

FWI (FedWriters, Inc.)

<div>Overview:
<div>
FWI is building a team to grow quality Registered Apprenticeship programs through industry intermediaries by providing technical expertise, sector-based outreach, and program development services to employers across new, emerging, and in-demand industries on behalf of the U.S. Department of Labor's Office of Apprenticeship. In this role you will provide deep technical knowledge of the Registered Apprenticeship system to drive the development, registration, and expansion of apprenticeship programs and occupational standards across targeted industry sectors.</div><div></div><div><br>
FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.</div><div></div><div><b><br>
**Position is contingent upon contract award**</b></div><div></div><div><b><br>
Work Schedule and Location:</b></div><div><b>
Remote</b>: This part-time remote position will work approximately 29 hours a week</div><br>
Responsibilities:
<ul><li>Serve as the go-to technical expert on Registered Apprenticeship program design, registration, and expansion across targeted industry sectors</li><li>
Lead and facilitate national Apprenticeship Accelerator convenings &mdash; at least 20 per year &mdash; bringing together employers, sponsors, and workforce stakeholders</li><li>
Guide employers through the process of developing &quot;registration-ready&quot; apprenticeship standards, competency frameworks, and occupational outlines</li><li>
Develop career lattice models that connect multiple occupations into stackable industry pathways</li><li>
Review and vet apprenticeable occupation requests, evaluating at least 20 per year using the DOL's AOR tool</li><li>
Create and refine curricula, Related Training Instruction outlines, and competency-based program models</li><li>
Partner with post-secondary education institutions to develop degreed apprenticeship pathways and articulation agreements</li><li>
Collaborate with DOL-funded intermediaries, State Apprenticeship Agencies, and other stakeholders to share best practices and coordinate program development</li><li>
Stay current on industry certifications, licensing requirements, and emerging workforce trends in targeted sectors</li><li>
Support integration of AI skills development into apprenticeship work process schedules where appropriate</li></ul><br>
<div></div>
Qualifications:
<div>
Required:</div><ul><li>
Bachelor's degree with 8+ years of relevant experience, OR 10+ years of relevant experience without a degree</li><li>
Familiarity with concepts, practices, and procedures related to sector-based outreach, RA program development, and SME support</li><li>
Expertise with the Registered Apprenticeship system, including 29 CFR Part 29, scaling RA nationally, building high-quality career pathways to RA, convening a broad range of stakeholders, improving processes, and developing partnership strategies</li><li>
Writing, editing, and proofreading skills for technical assistance products with the ability to ensure final products meet content standards</li><li>
Ability to apply data-driven strategies to process and implement tasks</li><li>
Creative and innovative thinking skills</li><li>
Strong verbal communication, organization, and attention to detail</li><li>
Ability to work well under pressure in fast-paced professional environments and manage competing and evolving priorities</li><li>
Ability to quickly incorporate constructive feedback</li><li>
Ability to conduct partnership activities with other workforce system partners and higher education</li><li>
Ability to accelerate expansion of the RA model in industries and sub-sectors that have not traditionally used RA</li><li>
Must be eligible to obtain and maintain a Public Trust clearance</li><li>
Able travel domestically as required</li></ul><p></p><div><div><div><div><b><br>
FWI is an Equal Opportunity Employer, including disability/vets.</b></div></div></div></div>
Why Join Our Team:<div></div><div><br>
At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:</div><ul><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Long-term and Short-term Disability Insurance</li><li>
Life Insurance</li><li>
401(k) Plan</li><li>
Holiday Pay</li><li>
Paid Time Off</li></ul>
Pay Range:
<div>
Negotiable</div></div>

Senior Apprenticeship Program Development Specialist

University of Oklahoma

<p>Program Specialist (Career Opportunity &ndash; University of Oklahoma &ndash; PEAK)<br/></p><p>This position offers a meaningful and rewarding opportunity to support individuals and families in need while building a longterm career path with the University of Oklahoma.<br/></p><p>Through handson experience, structured training, and ongoing support, this role provides a strong foundation for growth into a fulltime, permanent position with OU.<br/></p><p>Why This Role Stands Out<br/></p><p>Clear Path to a Permanent OU Career with longterm stability<br/>Competitive Pay Progression:<br/>$17/hour during training<br/>$18/hour after successful completion of training (classroom/on the job)<br/>Structured Training &amp; Ongoing Support<br/>Potential for Remote Work after training and consistent performance (estimated at 6 months)<br/>PurposeDriven Work making a real impact in the community<br/></p><p>About the Role<br/></p><p>This position is part of OU&rsquo;s PEAK Temporary Staffing Services, and is designed to provide candidates with the opportunity to gain experience, demonstrate their skills, and transition into permanent university position.<br/></p><p>Candidates with 18 months of relevant experience are eligible to apply for permanent positions as they become available.<br/></p><p>Training &amp; Work Structure<br/></p><p>We provide a 16 week comprehensive, handson training program to ensure your success:<br/></p><p>Training begins May 11th, 2026<br/>All training is conducted onsite at 617 West Rock Creek Road in northwest Norman, OK<br/>Combination of classroom instruction and realworld application<br/></p><p>After completing training and consistently meeting performance expectations, employees may be eligible for remote work.<br/></p><p>Reliable transportation to Norman is required during training and the initial work period.<br/></p><p>What You&rsquo;ll Do<br/></p><p>As a Program Specialist, you&rsquo;ll serve as a trusted resource and guide for individuals navigating benefit programs.<br/></p><p>In this role, you will:<br/></p><p>Assist clients through multiple service channels including inperson lobby, virtual lobby, and telephonebased support<br/>Review and process applications for Adult and Family Service benefit programs.<br/>Conduct eligibility determinations in accordance with federal and state program requirements and policy guidelines<br/>Gather, verify, and evaluate client provided documentation including income and household composition.<br/>Conduct intake interviews and eligibility screenings in a professional and responsive manner<br/></p><p>Job Requirements<br/></p><p>Required: High School Diploma or GED; AND:<br/></p><p>18 months of experience in data analysis, project coordination, or related work<br/></p><p>Preferred:<br/></p><p>Case management or customer support experience<br/>Call Center environment experience<br/></p><p>Key Strengths:<br/></p><p>Strong communication and interpersonal skills<br/>Attention to detail and ability to manage multiple priorities<br/>Critical thinking and problemsolving skills<br/>Ability to work in a structured, fastpaced environment<br/>Professionalism and ability to handle confidential information<br/></p><p>Skills:<br/></p><p>Flexible team player with a commitment to personal and professional accountability<br/>Ability to balance multiple tasks and deadlines with attention to detail and accuracy<br/>Demonstrate effective critical thinking and decisionmaking skills based on training and guidelines provided<br/>Excellent interpersonal and communication skills<br/>Ability to speak, read and write clear, concise English<br/>Ability to accurately read and understand written materials and instructions<br/>Ability to interpret and apply federal and state regulations and guidelines.<br/>Ability to work well with all levels of staff in the organization and individuals with multiple barriers.<br/>Must be able to handle confidential matters in responsible manner.<br/>Ability to work comfortably in a fastpaced intake, education and support center<br/></p><p>Work Environment<br/></p><p>Onsite work in Norman during training<br/>Phone and computerbased support role<br/>Opportunity for remote work after training and demonstrated success<br/></p><p>Certifications: None<br/></p><p>Advertised Physical/Environmental Requirements:<br/></p><p>Ability to sit and talk for prolonged periods.<br/>Hand and finger dexterity.<br/>Engage in repetitive motion of the wrist, hand, and fingers.<br/>Standard Office Environment.<br/></p><p>Build Your Career at OU<br/></p><p>This role is an excellent entry point into a stable and rewarding university career. Fulltime OU employees enjoy:<br/></p><p>Comprehensive health and retirement benefits<br/>Paid time off and holidays<br/>Career development and advancement opportunities<br/>A collaborative and supportive workplace culture<br/></p><p>Why You Belong at the University of Oklahoma<br/></p><p>The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.<br/></p><p>Equal Employment Opportunity Statement<br/></p><p>The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.<br/></p><p>Hiring contingent upon a Background Check?: Yes<br/>Special Indications: None<br/></p><p>Job Posting: Apr 10, 2026<br/></p><p>JOB DESCRIPTION HELP<br/></p><p>Required Attachments<br/></p><p>Documents required for this position are listed under the &quot;Required Attachments&quot; section of this job listing. You will be required to upload and attach these documents in the application process.<br/></p><p>Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!<br/></p><p>Work Location: In person<br/></p>

Program Specialist(Career Opportunity-University of Oklahoma-PEAK

St. Lucie County Florida

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2></div>
<p></p><div><div>The Program Specialist &ndash; Digital plays a key role in providing library patrons with access to digital resources, technology instruction, and electronic support services. Under the supervision of the Branch Librarian, this position is responsible for designing, implementing, and evaluating instructional programming related to digital literacy, computer skills, and use of library technology. This role serves a diverse population across all age groups and supports library operations through user assistance, staff training, and collaboration with internal task forces and community partners.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><div><b>Program Development &amp; Delivery:</b></div><div><ul><li>
Design public programming focused on technology education, digital media, and electronic resources.<ul><li>
Provide individualized and group instruction to patrons using the library catalog, databases, Microsoft Office, e-borrowing platforms, and electronic devices such as tablets, e-readers, and smartphones.</li><li>
Assist users of all ages with computer troubleshooting, basic digital literacy, and general library inquiries in person, by telephone, and by email.</li></ul></li></ul></div><div><b>
Community Outreach and Collaboration:</b></div><div><ul><li>
Promote awareness and usage of library digital services through training and outreach.</li><li>
Participate in the planning and execution of additional public events and learning workshops tailored to various age groups and ability levels.</li></ul></div><div><b>
Technology Integration &amp; Staff Collaboration:</b></div><div><ul><li>
Keep current with emerging technologies relevant to library services and digital literacy.</li><li>
Serve on the Library IT Staff Task Force piloting new digital initiatives.</li><li>
Support internal training sessions for staff related to new technologies or systems.</li></ul></div><div><b>
Program Administration &amp; Data Management:</b></div><div><ul><li>
Track and report program participation, feedback, and data as required.</li><li>
Monitor and track budgets.</li><li>
Maintain organized and accurate records of program activities, materials, and outcomes.</li><li>
Evaluate program outcomes and adjust content to enhance service delivery.</li></ul><b>
PHYSICAL REQUIREMENTS:</b>The Program Specialist must have good vision and hearing with or without correction. The role requires extended periods of walking, standing and handling materials. Additionally, the position requires the ability to lift up to 30 pounds occasionally and 10 pounds frequently. The capacity to push a fully loaded book cart and perform tasks that involve reaching above shoulder level, bending, and squatting is vital. The role also involves the ability to drive a standard-size van for outreach and program activities.</div><div><b>
ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: </b>Most of the work takes place inside a climate-controlled building, in both sedentary and standing positions. Some areas of the library may have high dust levels, which could trigger allergic reactions. The work involves frequent use of a computer and other equipment, which may lead to vision or hand/arm strain. The role involves frequent interaction with the public in a dynamic and busy environment.</div><div></div><div><b><br>
SUPPLEMENTAL INFORMATION:</b></div><p>
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.</p><div></div><div><b><br>
EMERGENCY RESPONSE/RECOVERY ACTIVITIES:</b></div><p>
County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment,County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.</p><div></div><div><b><br>
ADA STATEMENT:</b></div><p>
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.</p><div></div><div><b><br>
EEO STATEMENT:</b></div><p>
St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div>Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.</div><div></div><div><br>
<ul><li>
Graduation from an accredited two (2) year college or university in computer science or related field required. Four (4) year degree is preferred. Relevant experience, training or technical certifications may substitute for preferred college degree.</li><li>
At least three (3) years of combined work experience in a library, school, or instructional and outreach settings including program planning and implementation.</li><li>
Proficiency in MS Windows, Office Suite, Internet usage, and common library software applications.</li><li>
Strong knowledge of digital resources, including e-book platforms, online catalogs, and mobile technology.</li><li>
Strong communication skills, both oral and written, with the ability to present information in an organized and clear manner with people of all ages and backgrounds.</li><li>
Must possess and maintain a valid Florida driver&rsquo;s license with a good driving record.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<div><p>Pay Grade G08<br>
<br>
Driving Position &ndash; Operating County vehicles and/or equipment is a primary function of this position.<br>
<br>
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening which includes fingerprinting.</p></div></div></div>

Program Specialist

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division</b><b>:</b></p></div><div><p>
Andromeda acquires and supports software companies for the long term &mdash; providing a permanent home where people and products can thrive. As part of Constellation Software, we combine global scale with an entrepreneurial mindset, investing in leadership, innovation, and durable growth.</p></div><div><p>
We bring together companies and leaders across North America, Europe, Latin America, and Asia. Our decentralized structure empowers local teams while connecting them to a global community of operators, insights, and shared experience.</p></div><div><p><b><br>
Position Overview:</b></p></div><div><p>
As a <b>Senior Capability Development Specialist</b>, you will design, develop, and deliver structured capability‑building and training interventions that support business performance across the organization. In this role, you will work closely with functional leaders and subject‑matter experts to assess capability and performance needs, define clear objectives, and develop practical programs and resources that enable teams to perform effectively.</p></div><div><p>
This is not an HR or administrative Learning &amp; Development role. The position focuses on diagnosing capability and performance gaps, determining when training or other interventions are appropriate, and delivering programs aligned to real business needs. This role is well‑suited to professionals who have developed their expertise through program‑based, project‑based, or capacity‑building roles.</p></div><div><p><b>
Key Responsibilities:</b></p></div><div><p>
Capability &amp; Training Needs Analysis:</p></div><div><ul><li><p>
Work closely with functional leaders and subject‑matter experts to identify capability gaps and performance issues.</p></li></ul></div><div><ul><li><p>
Conduct structured needs assessments using interviews, discussions, workshops, and data review.</p></li></ul></div><div><ul><li><p>
Assess performance challenges and determine whether training or other interventions are appropriate.</p></li></ul></div><div><ul><li><p>
Define learning objectives and draft capability development plans aligned to business priorities.</p></li></ul></div><div><p>
Capability &amp; Program Development:</p></div><div><ul><li><p>
Design and develop structured capability development plans, curricula, and programs.</p></li></ul></div><div><ul><li><p>
Translate business processes, workflows, and technical content into clear, practical learning materials.</p></li></ul></div><div><ul><li><p>
Develop program materials including instructor‑led sessions, virtual workshops, job aids, and reference content.</p></li></ul></div><div><ul><li><p>
Ensure content is practical, relevant, and focused on application.</p></li></ul></div><div><p>
Training &amp; Facilitation:</p></div></div><div><div><ul><li><p>
Facilitate and deliver instructor‑led and virtual sessions for professional and technical audiences.</p></li></ul></div><div><ul><li><p>
Adapt delivery approach and materials based on audience needs and context.</p></li></ul></div><div><ul><li><p>
Apply adult learning principles to support engagement and effective knowledge transfer.</p></li></ul></div><div><p>
Digital &amp; Blended Learning Support:</p></div><div><ul><li><p>
Support the development of digital and blended learning assets as part of broader capability programs.</p></li></ul></div><div><ul><li><p>
Exposure to eLearning development or digital learning tools is an advantage; the ability to structure content and learning plans is more important than tool expertise.</p></li></ul></div><div><p>
Program Coordination &amp; Management:</p></div><div><ul><li><p>
Coordinate capability development activities from planning through delivery.</p></li></ul></div><div><ul><li><p>
Manage timelines, stakeholders, and program deliverables.</p></li></ul></div><div><ul><li><p>
Monitor program effectiveness and recommend improvements.</p></li></ul></div><div><p>
Collaboration &amp; Stakeholder Engagement:</p></div><div><ul><li><p>
Partner with internal teams, subject‑matter experts, and external resources as required.</p></li></ul></div><div><ul><li><p>
Work effectively in environments with multiple stakeholders, competing priorities, or evolving requirements.</p></li></ul></div><div><p>
Continuous Improvement:</p></div><div><ul><li><p>
Stay informed about practices and approaches relevant to enterprise capability development.</p></li></ul></div><div><ul><li><p>
Contribute to improving capability development processes and standards within the Enterprise Knowledge and Learning department.</p></li></ul></div><div><p><b><br>
Qualification</b><b> </b><b>and Skill</b><b>s:</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Business, Management, Engineering, Social Sciences, Education, or a related field. A Master&rsquo;s degree or professional certification is an advantage.</p></li></ul></div><div><ul><li><p>
5&ndash;8 years of experience in capacity building, program or project‑based roles, training delivery, or related functions.</p></li></ul></div><div><ul><li><p>
Demonstrated ability to assess capability or performance issues and determine appropriate interventions, including when training is not the primary solution.</p></li></ul></div></div><div><div><ul><li><p>
Strong experience facilitating instructor‑led and virtual sessions with professional or technical audiences.</p></li></ul></div><div><ul><li><p>
Experience conducting needs assessments and developing structured capability development plans.</p></li></ul></div><div><ul><li><p>
Exposure to eLearning development or digital learning tools is an advantage.</p></li></ul></div><div><ul><li><p>
Experience working directly with functional leaders and subject‑matter experts.</p></li></ul></div><div><ul><li><p>
Strong communication, facilitation, and organizational skills.</p></li></ul></div><div><ul><li><p>
Ability to manage multiple initiatives in a fast‑paced, stakeholder‑driven environment.</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Senior Capability Development Specialist

TeleSpecialists

<p></p><div><p><b>About Us:</b></p><p>
TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.</p><p>
Join a team where your passion meets our purpose. If you&rsquo;re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that&rsquo;s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.</p><p><b>
Tele Specialists Offers:</b></p><ul><li>
A great culture with a team environment</li><li>
A fun, diverse work environment</li><li>
A rapidly growing company with career advancement opportunities</li><li>
Medical, Dental and Vision benefits</li><li>
Tuition Reimbursement</li><li>
401k match</li><li>
Paid Vacation</li><li>
Leadership Training Classes</li><li>
Mentorship Program</li></ul><p></p><p><b><br>
About The Role:</b></p><p>
The Quality Program Specialist supports high-quality performance between TeleSpecialists and its hospital partners for Tele-Neurology services, including Stroke Alert protocols and inpatient neurological care. This role champions continuous improvement and error reduction initiatives through data-driven analysis, quality improvement tools, and strong client collaboration. Reporting to Quality leadership, the Quality Program Specialist supports service implementation from go-live through contract renewal, strengthens customer relationships, and contributes to improved patient outcomes, customer satisfaction, contract retention, and overall organizational performance</p><p><b>
 Essential Duties and Responsibilities:</b></p><p>
Customer and Program Support</p><ul><li>
Supports customer implementation activities, including value stream mapping and go-live execution</li><li>
Manages ongoing customer performance improvement relationships</li><li>
Serves as a liaison between TeleSpecialists virtual neurology providers, client physicians, and medical staff offices</li><li>
Provides program management support for internal and external quality-related initiatives</li></ul><p>
Quality Management and Compliance</p><ul><li>
Ensures processes align with ISO, DNV, and The Joint Commission standards</li><li>
Serves as the primary quality control resource for issue identification, resolution, and continuous improvement between TeleSpecialists and client sites</li><li>
Implements and documents procedures related to process control, quality review, and process improvement</li><li>
Establishes and monitors performance metrics to assess system effectiveness and support customer decision-making</li></ul><p>
Data Analysis and Continuous Improvement</p><ul><li>
Performs root-cause analysis and problem-solving activities to identify corrective actions and improvement opportunities</li><li>
Collaborates in the collection and analysis of data to identify trends impacting service quality</li><li>
Interacts with customers to gather feedback and identify opportunities to improve quality and service delivery</li><li>
Reports quality issues, trends, barriers, and losses to Quality leadership</li></ul><p>
Audit, Education, and Patient Engagement</p><ul><li>
Participates in internal and external quality audits as requested</li><li>
Supports education and training initiatives for client hospitals to drive continuous improvement in patient-focused processes</li><li>
Completes patient call-backs related to modified Rankin Scale outcomes and patient satisfaction</li><li>
Promotes a strong customer-focused mindset across the organization and ensures corrective actions are implemented effectively</li></ul><p><b>
Qualifications:</b></p><ul><li>
Minimum of five years of clinical experience in stroke care, emergency department, critical care, or stroke coordination</li><li>
Strong critical thinking, analytical, and problem-solving skills</li><li>
Demonstrated experience using quality improvement tools such as PDCA, Pareto analysis, fishbone diagrams, and basic statistics</li><li>
Excellent written and verbal communication skills at both conceptual and tactical levels</li><li>
Ability to prioritize and manage multiple time-sensitive activities across internal and external stakeholders</li><li>
Strong organizational skills, including independent calendar management</li><li>
Proven ability to create clear technical documentation, job instructions, and clinical protocols</li><li>
High emotional intelligence with the ability to work effectively with a diverse and challenging client base</li><li>
Effective facilitation and conflict resolution skills for both in-person and remote collaboration</li><li>
Willingness to proactively seek and provide feedback and coaching</li></ul><p></p><p><b><br>
Knowledge, Skills, and Abilities:</b></p><ul><li>
Clinical knowledge of stroke care, emergency department, and critical care environments</li><li>
Knowledge of quality management systems and accreditation standards (ISO, DNV, The Joint Commission)</li><li>
Proficiency with quality improvement tools, including PDCA, Pareto analysis, fishbone diagrams, and root cause analysis</li><li>
Strong critical thinking and data-driven analytical skills</li><li>
Effective written and verbal communication skills at both conceptual and tactical levels</li><li>
Ability to perform process mapping, troubleshooting, and clinical performance improvement</li><li>
Strong organizational and time management skills to prioritize multiple time-sensitive activities</li><li>
Technical writing skills to develop clinical protocols and job instructions</li><li>
Ability to facilitate discussions, manage conflict, and work across co-located and remote teams</li><li>
Emotional resiliency and ability to work effectively with a diverse and challenging client base</li></ul><p><b>
Travel Requirements (if applicable): </b>Up to 30%</p><p><b>
Other Duties:</b></p><p>
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties, responsibilities, and activities may change or be assigned at any time based on business needs.</p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to remain in a stationary position (sitting or standing) for prolonged periods, often up to 75% of the workday.</li><li>
Needs to occasionally move about inside the office to access file cabinets, office machinery, or shared workspaces.</li><li>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.</li><li>
Must be able to exchange accurate information with clients and co-workers in person, over the phone, and via digital platforms.</li><li>
Occasionally moves or transports office supplies, files, or equipment weighing up to 25 pounds.</li><li>
Occasionally positions self to maintain files in cabinets or access equipment stored in low or high areas.</li><li>
Requires close visual acuity to perform activities such as preparing and analyzing data, transcribing, and viewing a computer monitor for extended periods.</li></ul><p></p><p><b><br>
Equal Employment Opportunity &amp; ADA Statement</b></p><p>
The Company is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. The Company will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws.</p></div><p></p>

Quality Program Specialist

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 QNB Scholarship Program
 <br/>
 <br/>
 Believing in the importance of investing in Qatari talent, QNB offers a scholarship program at the country&rsquo;s most prestigious international and local universities, as well as many incentive benefits, monthly bonuses, and summer training opportunities. Furthermore, professional jobs will be available to our graduates after graduation.
 <br/>
 <br/>
 The goal of this program is to help the education sector in Qatar, as it is one of the most important pillars of QNB&rsquo;s corporate social responsibility strategy and a significant contributor to the development of the national workforce. A good education will enable our youth to pursue the best careers in the future.
 <br/>
 <br/>
 QNB offers opportunities for Qatari youth to excel in their professional and personal goals, as well as to contribute to the bank.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 In accordance with the Bank&rsquo;s scholarship policy, we offer annual scholarships to Qatari nationals who are interested in pursuing higher education studies at leading universities in Qatar and select approved international institutions, with a wide range of benefits:
 <br/>
 <br/>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Annual awards for outstanding students
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Securing a suitable job after graduation
  </li>
  <li>
   Internship during summer vacation
  </li>
  <li>
   Payment of academic, enrollment, tuition and book fees
   <br/>
   <br/>
  </li>
 </ul>
 Scholarships are open to Qatari high-school graduates and undergraduate university students with an outstanding academic record
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 The eligibility to apply for a scholarship will have to meet the criteria and conditions as per below:
 <br/>
 <br/>
 <ul>
  <li>
   Must be a Qatari National
  </li>
  <li>
   Age must be between 17 and 21 years when applying for the scholarship program
  </li>
  <li>
   Should not have a First or Second degree relative, who is a QNB employee or sponsored student
  </li>
  <li>
   Hold a secondary school certificate with a percentage of not less than 70%, and in case the applicant is still studying and registered at university the cumulative average GPA score should be at least 3.0
  </li>
  <li>
   IELTS score of at least 5.5
  </li>
  <li>
   Unconditional acceptance offer from the approved university list by QNB
  </li>
  <li>
   Course track must be conducted in English (Exception for Law Programs)
  </li>
  <li>
   Pass the tests and interviews conducted by QNB
  </li>
  <li>
   Scholarship deferral is not permitted except under exceptional circumstances approved by QNB
   <br/>
   <br/>
  </li>
 </ul>
 Approved Majors List
 <br/>
 <br/>
 <strong>
  Business &amp; Finance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Finance
  </li>
  <li>
   Accounting
  </li>
  <li>
   Investment Management
  </li>
  <li>
   International Banking
  </li>
  <li>
   Economics
  </li>
  <li>
   Risk Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Law &amp; Governance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Law
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technology &amp; Information Systems
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Computer Science
  </li>
  <li>
   Computer Engineering
  </li>
  <li>
   Management of Information Systems
  </li>
  <li>
   Data Analytics / Data Science
  </li>
  <li>
   Cybersecurity
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Supporting Majors
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Copy of Passport or QID
  </li>
  <li>
   Copy of Education Certificate
  </li>
 </ul>
</div>


QNB2802 - Scholarship Program (Qatarization)

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 <br/>
 <br/>
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Global Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 <br/>
 <br/>
 Join the Unified Alternative Fulfillment (UAF) team a Program Analyst. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Deep Dive of Key Metrics and Data Analysis
  </li>
  <li>
   Identify useful data accumulated from multiple sources and take necessary actions
  </li>
  <li>
   Foresee implications based on current data and trends
  </li>
  <li>
   Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
  </li>
  <li>
   Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
  </li>
  <li>
   Train &amp; direct associates for action and conformance of norms &amp; practices
  </li>
  <li>
   Analyze data and propose features focusing on improving the Seller/Vendor experience
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 As a Program Analyst, you&rsquo;ll drive and manage the implementation of creative, data-driven change in Amazon, supporting improvement projects and programs. Some Program Analyst are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
 <br/>
 <br/>
 Program Analyst have significant responsibilities, and you&rsquo;ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree
  </li>
  <li>
   Knowledge of city topography and road network
  </li>
  <li>
   Experience in e-commerce, retail or advertising
  </li>
  <li>
   Experience with Microsoft Office products and applications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of manufacturing or customer-facing environment experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Souq.com for E-Commerce LLC - G32
 <br/>
 <br/>
 Job ID: A10377941
</div>


Program Analyst, Global Speciality Fulfillment (GSF)

Search 10000+ Program development specialist jobs near you this April. New roles added regularly across leading industries. Apply today.