program manager

eClerx

<div>Program Manager (PGM) &ndash; Cairo
Overview:
 
Lead all IT and business technology programs for the Cairo site, ensuring smooth infrastructure, secure operations, and alignment with global strategy.
Key Responsibilities:
<ul><li>Drive IT program governance, project delivery, and transformation initiatives.
</li><li>Manage infrastructure, network, and end-user systems.
</li><li>Oversee cybersecurity, compliance, and risk management.
</li><li>Handle applications, ITIL-based service delivery, and vendor performance.
</li><li>Manage budgets, procurement, and team leadership.
</li></ul>Requirements:
<ul><li>Bachelor&rsquo;s in IT/CS (Master&rsquo;s preferred).
</li><li>10&ndash;15 years in program/project management with IT leadership experience.
</li><li>Strong knowledge of infrastructure, EUC, cybersecurity, and cloud (Azure/AWS).
</li><li>PMP/PRINCE2/ITIL v4/Agile preferred.
</li><li>English required; Arabic preferred.</li></ul></div>

Program Manager

Netcracker

The Program Director has the two-fold role of securing and delivering professional services for the Netcracker customer base. The Program Director will be involved in E2E activities to ensure that service commitments are attainable and profitable.
Principal Duties and Responsibilities:
<ul>
<li>Manage and grow Netcracker s on-site transformation programs, including the following:</li>
<li>Budget and business planning for projects and programs including forecasting, monitoring, and resource planning, while ensuring business profitability</li>
<li>Manage customer expectations and satisfaction</li>
<li>Generate additional profitable revenue by expanding the scope of services provided by Netcracker</li>
<li>Partner with Sales Team to support new solution revenue opportunities within accounts through the creation of calculations and proposals, execution of contract negotiations, and pre-sales consulting.</li>
<li>Represent Solution Delivery in presales activities, ensuring that Netcracker deployment methodologies are accurately represented to potential customers</li>
<li>Lead recurring governance meetings with client steering committee to ensure alignment on program milestones and future strategy.</li>
<li>Hold Account Teams accountable for project deliverables</li>
<li>Manage all resources to ensure that all program commitments are completed on time, within budget, and with high quality</li>
<li>Lead service delivery and customer support activities related to the Netcracker product suite</li>
<li>Establish and grow relationships with clients at all levels in the organization</li>
<li>Act as a trusted advisor to customer executives and SMEs, participating in strategic and roadmap discussions on business transformation.</li>
</ul>
Leadership 
<ul>
<li>Lead cross-functional, multi-cultural, geographically dispersed teams</li>
<li>Establish and manage MBOs/KPIs for the team</li>
<li>Partner with leadership to create and maintain departmental staffing plans, organizational charts, budgets, and other appropriate departmental documentation</li>
<li>Interact with Engineering and Product Management departments in an effective manner, providing input for ongoing product enhancements</li>
</ul>
Experience and Requirements:
<ul>
<li>Proven ability to lead multi-million, business transformational programs involving complex technical solutions, in the BSS industry</li>
<li>Required experience with writing and reviewing contracts, SOWs, and other commercial agreements</li>
<li>Proven ability to handle program governance, ensuring alignment on program milestones and future strategy</li>
<li>Ability to build and execute resource plans (on/offshore)</li>
<li>10 years management experience, at least 3 years at senior levels</li>
<li>Experience running multi-million programs</li>
<li>Extensive experience with project management methodologies</li>
<li>Ability to build relationships at multiple levels within the client organization</li>
<li>Experience working in a matrixed corporate environment</li>
<li>Ability to travel</li>
</ul>
Education: 
<ul>
<li>Bachelor s degree in related field</li>
</ul>

Penta Consulting

<div>
 
 Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.
 
 
 
 
 
 Are you a strategic leader with a passion for delivering complex, high-impact projects? We&rsquo;re looking for an experienced Programme Manager to join our team and drive customer success across diverse deployments and technologies.
 
 
 
 
 
 In this role, you&rsquo;ll lead medium to large-scale projects&mdash;or multiple smaller initiatives&mdash;across regions, technologies, and teams. You&rsquo;ll manage critical timelines, coordinate with third-party vendors, and ensure seamless delivery of Cisco-based solutions with high organizational visibility.
 
 
 
 
 
 What You&rsquo;ll Bring
 
 <ul>
 <li>
 A university degree (or equivalent) and 10+ years of project management experience in a similar industry&mdash;ideally within IT or telecommunications
 </li>
 <li>
 Proven ability to manage multiple high-priority tasks under tight deadlines
 </li>
 <li>
 Experience working in multinational environments and familiarity with local market dynamics
 </li>
 </ul>
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Develop and manage detailed project plans and schedules
 </li>
 <li>
 Oversee service level agreements and ensure delivery excellence
 </li>
 <li>
 Lead cross-functional teams and coordinate with partner service models
 </li>
 <li>
 Communicate effectively with stakeholders through advanced presentation and negotiation skills
 </li>
 <li>
 Support service solution sales and customer engagement
 </li>
 <li>
 Guide and oversee other project managers when needed
 </li>
 <li>
 Operate independently at remote customer sites
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 PMP, PRINCE2, ESi, or equivalent certification (or currently pursuing)
 </li>
 <li>
 Arabic language skills are a strong advantage
 </li>
 <li>
 Experience in the local market is highly desirable
 </li>
 <li>
 Background in deploying Cisco technologies is a plus
 </li>
 </ul>
 
 
</div>

Flat6Labs

About Flat6LabsFlat6Labs is the leading entrepreneurship platform in emerging markets, empowering entrepreneurs to build, launch, and grow transformative ideas through acceleration programs, ecosystem development, and tailored innovation services.For more information, visit .About The RoleThe Flat6Labs Program Manager KSA oversees the operations and processes of the program's startups, designing and implementing effective business strategies to position the program as a high-quality, leading ecosystem development initiative both locally and internationally. The role focuses on building relationships, establishing partnerships with local and international stakeholders, and ensuring program excellence.The Program Manager is also responsible for managing the program team, leading the startup selection process, and tracking the progress of participating startups, while providing both virtual and on-ground support when required.This is a one-year contract role based in KSA. Main Responsibilities: <ul><li>Develop, drive, and implement the program strategy and cycles.</li><li>Establish effective project management and monitoring mechanisms to ensure timely delivery.</li><li>Provide periodic progress reports to management.</li><li>Ensure the Flat6Labs process is followed and well communicated to all team members.</li><li>Identify partnership opportunities and oversee the establishment of local and international collaborations.</li><li>Manage the program budget and supervise financial control of spending and procurement.</li><li>Build and maintain a network of support partners, including financial, non-financial, and development agencies.</li><li>Define business objectives and goals in coordination with management and ensure their successful execution.</li><li>Report program and startup status to key stakeholders in a timely manner.</li><li>Effectively manage the program team, foster collaboration, and ensure orientation on Flat6Labs processes.</li><li>Strengthen engagement with the local startup ecosystem by building partnerships and sourcing entrepreneurs in coordination with the Marketing team.</li><li>Collaborate with Marketing to ensure the program and its events are well promoted locally and to maximize outreach to potential entrepreneurs.</li><li>Build and sustain strong relationships within the regional entrepreneurial community.</li><li>Lead and coordinate the full startup selection process, from application review to filtration, interviews, bootcamp shortlisting, and final Selection Committee presentations.</li><li>Oversee training and mentorship programs, and recruit high-quality mentors, trainers, and speakers.</li><li>Manage and coordinate the online platform with internal and external teams, ensuring smooth setup of content, curriculum, CRM, and interface.</li><li>Set goals and milestones for startups and monitor their progress closely.</li><li>Support startups in structuring and refining their investor pitches and presentations.</li><li>Nominate high-potential startups for follow-on funding opportunities.</li><li>Supervise the planning and logistics of all program events, including preparing invitee lists and coordinating with potential investors and guests.</li></ul> Requirements: <ul><li>Minimum 5-7 years of experience in entrepreneurship, operations or business management.</li><li>Bachelor's Degree in business management or related discipline.</li><li>Excellent English & Arabic language skills.</li><li>Excellent communication skills.</li><li>Proactive and highly organized, with strong time management and planning skills.</li><li>Excellent command of productivity software, presentation, word processing & number tools.</li><li>High attention to detail.</li><li>Highly energetic.</li><li>Strong Work Ethic.</li></ul> Benefits: <ul><li>Get the chance to work with high potential for growth startups and bright entrepreneurs in the MENA region and from different countries around the world.</li><li>Exposure to different local, regional and international investors and VCs.</li><li>Engage in the buzzing startup community in the MENA region.</li><li>Work in an environment supporting creativity and proactivity, and be a part of a small dynamic team.</li></ul>

Program Manager KSA

R1 RCM

<div>R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry&rsquo;s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. 
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Job Description
The Program Manager will work with the other members of the R1 data protection and privacy team by assessing, monitoring, investigating, educating on, and promoting compliance with all United States federal and state data and information privacy requirements and addressing client and operational practices. The Program Manager preferably will have experience with health information privacy (including, but not limited to, HIPAA), data protection and information security, healthcare compliance, regulatory analysis and interpretation, and/or compliance investigations. The Program Manager will also support R1&rsquo;s comprehensive strategy and growth plans in helping to ensure that the company exhibits and maintains a robust data protection and privacy compliance program in safeguarding Protected Health Information (&ldquo;PHI&rdquo;).
 
 
Responsibilities :
<ul><li>Support R1&rsquo;s proactive efforts to monitor, educate on, and promote compliance with all United States federal, state, and international data protection requirements;
</li><li>Receive, document, track, investigate, and take action on potential data incidents and issues concerning compliance with applicable privacy laws and regulations and/or R1&rsquo;s data protection, information security, and privacy policies and procedures;
</li><li>Ensure consistent application of sanctions for failure to comply with data protection, information security, and privacy policies in cooperation with others on the R1 data protection and privacy team, Human Resources and legal counsel, as applicable;
</li><li>Collaborate cross-functionally with other R1 teams, including, for example, product, technology, information security, legal, and operations teams, to identify, design, and implement operational data protection and privacy compliance improvements across the organization in support of R1&rsquo;s data protection and privacy program;
</li><li>Support R1&rsquo;s proactive efforts to monitor, educate on, and promote compliance with all United States federal, state, and international privacy requirements;
</li><li>Assist in annual compliance and risk assessments;
</li><li>Maintain focus on operational excellence through risk mitigation and protection of data to improve quality and customer satisfaction;
</li><li>Demonstrate ability and comfort working with and reporting to a broad spectrum of service lines and professionals, ranging from senior management to front line site and service leaders, including clients and vendors; and
</li><li>Flexibly assist in other areas of concern to the compliance team to benefit R1&rsquo;s data protection and privacy posture. 
</li></ul> 
Required Qualifications:
<ul><li>Post Graduate Degree or CA or LLB/LLM
</li><li>At least four (4) years of related experience preferably in investigations or forensic analysis/auditing or experience of data protection, privacy and/or information security compliance
</li><li>Excellent project management skills
</li><li>Ability to think strategically and analyze complex compliance issues
</li><li>Proven research, writing and communication skills
</li><li>High degree of integrity, trust and ability to work independently
</li><li>Professional, ethical, and discrete in maintaining proprietary and confidential information
</li></ul>Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook</div>

Program Manager-Compliance

eSpark Talent

Technical Program Manager (TPM &ndash; Executive Operations, Entry-Level / Growth Role)eSpark Talent is looking for a smart, organized, and highly motivated individual to support the executive team as a Technical Program Manager (TPM). This role does not require deep technical experience on day one. Instead, you will learn the systems, tools, processes, and technical concepts directly from the executive and the teams you work with. You will become the executive&rsquo;s operational and informational support tracking progress, collecting data from teams, and presenting clear daily updates.Key Responsibilities<ul><li>Gather progress updates from engineering, product, operations, and other teams.</li><li>Review dashboards, check logs, and look at project tools (training provided).</li><li>Verify and cross-check information so status reports are accurate.</li><li>Learn how systems work, why issues occur, and how processes connect.</li><li>Ask clarifying questions to teams to understand what happened and why.</li><li>Build the knowledge to explain issues or progress simply and clearly.</li><li>Prepare daily summaries of:</li><li>What happened</li><li>Why it happened</li><li>What needs attention</li><li>Present information in a clean, structured format.</li><li>Highlight risks, delays, or requests from teams.</li><li>Keep track of multiple projects, timelines, and deliverables.</li><li>Follow up with teams to gather missing information or updates.</li><li>Help keep projects aligned and visible to leadership.</li><li>Work closely with cross-functional teams to gather accurate data.</li><li>Build strong relationships and become a trusted point of contact.</li><li>Communicate clearly, with simplicity and professionalism.</li></ul>What You Will Learn You will receive direct guidance to develop capabilities in:<ul><li>Understanding technical systems and workflows</li><li>Reading logs, dashboards, analytics panels</li><li>Analyzing incidents and technical events</li><li>Program and project tracking methods</li><li>Executive-level reporting and presentation</li><li>Cross-team communication and alignment</li></ul>This is a long-term growth role designed for someone who wants to become excellent at operational and technical coordination.Required Skills (No prior TPM experience needed)<ul><li>Strong organizational skills</li><li>Good written and verbal communication</li><li>Comfort with technology and learning new tools</li><li>Ability to ask questions and clarify details</li><li>Curious, analytical, and detail-oriented</li><li>Reliable, disciplined, and consistent with reporting</li><li>Ability to manage multiple tasks simultaneously</li></ul>Preferred<ul><li>Familiarity with any project tools (JIRA, Trello, Asana)</li><li>Basic understanding of tech environments (APIs, cloud, logs, metrics)</li><li>0-1 year of experience coordinating or documenting tasks in any previous role</li><li>Interest in technical operations or tech industry</li></ul>Job Type: Full-timeWork Location: Remote

Technical Program Manager

Refresco

<div>Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it&rsquo;s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it&rsquo;s our people&rsquo;s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what&rsquo;s best.

Stop and think: how would YOU put our drinks on every table?
Summary Description:
<ul>
<li>Reporting to the Director of Engineering, the Program Manager, Engineering is responsible for leading strategic manufacturing and engineering programs within Refresco North America. This role directly drives and manages large end-to-end projects at designated facilities while partnering with the Plant Leadership team, external contractors, and suppliers. In this position, the Program Manager applies technical, engineering, and program management expertise to provide leadership and ensure compliance with all industry and regulatory requirements. Strong business acumen is essential, as this role also manages and develops a team of decision-makers to execute turnkey and complex large-scale projects successfully.</li>
</ul>
Essential Job Functions:
<ul>
<li>Maintain an active relationship with Engineering, Quality Assurance, Finance, Accounting, and Supply Chain functions to ensure that all projects exceed all applicable product quality, industry and regulatory standards.</li>
<li>Works closely together with Refresco NA Operations Leadership and Procurement in the preparation, decision making and execution phase of turnkey projects.</li>
<li>Actively participate in the writing of CAPEX proposals and project planning of turnkey and/or large-scale projects and support project getting approved at Board level.</li>
<li>Participate in or facilitate the different testing phases of equipment in turnkey projects before actual implementation.</li>
<li>Help strengthen the position of Program Management by leading the development, implementation and training of best practices within Refresco NA.</li>
<li>Ensures the plant is fully prepared for the project by engaging all relevant functions, communicating expectations, and holding teams accountable for their roles in the preparation process.</li>
<li>Provide regular updates to leadership on project progress and budget status and recommend immediate actions when deviations from the budget or timeline are identified.</li>
<li>Demonstrate end-to-end program management leadership to plant leadership team and plant employees to ensure consistent quality of work.</li>
<li>Ensure flawless startup of the new equipment by making sure that plant leadership teams and plant employees get trained on this equipment.</li>
<li>Maintains effective communication of expectations and goals throughout the plant environment to support program objectives.</li>
<li>Document project activities and prepare appropriate operating standards and maintenance procedures for all new equipment and processes to support flawless implementation.</li>
<li>Ensure compliance to all OHSA and environmental regulatory and corporate standards as it relates to projects.</li>
<li>Works closely together with (manufacturing) Engineering and ensures the availability of these resources for turnkey and/or large-scale projects.</li>
</ul>
Required Skills:
<ul>
<li>Ability to manage communication with executive leadership.</li>
<li>Excellent Project Management and reporting skills.</li>
<li>Proficient in Excel, Word, SAP, Project, and Power Point.</li>
<li>Strong team player who can work across multiple functions.</li>
<li>Able to work under deadline pressures.</li>
<li>Performs work with little direct supervision.</li>
<li>Manages complex issues and problems, escalating only those that cannot be resolved after all possible solutions have been explored.</li>
<li>Possesses expert working knowledge of subject matter.</li>
</ul>
Competencies:
<ul>
<li>Ownership &ndash; is eager to take ownership of responsibilities; can and does think independently to excel in role; takes ownership of challenges.</li>
<li>Results Focus &ndash; exhibits commitment to goals and consistently delivers results; demonstrates personal initiative and independent motivation to achieve goals and objectives; takes risks when necessary; undaunted by obstacles.</li>
<li>Communication &ndash; relates well to people; builds rapport along all dimensions of organization; resolves conflicts; provides clear directions and information.</li>
<li>Customer Focus &ndash; understands and meets needs of customers and business partners; builds positive customer relationships.</li>
<li>Problem Solving &ndash; breaks down problems and generates a range of solutions; thinks outside the box and uses ideas of others to help develop solutions; acts and evaluates results of actions.</li>
</ul>
Education and Experience:
<ul>
<li>Master&rsquo;s degree or bachelor&rsquo;s degree and +10 years of experience.</li>
<li>Experience in program management roles preferably in a Food/ Beverage Manufacturing environment.</li>
<li>Experience in manufacturing, supply chain, warehousing, procurement, and/or Engineering preferably in a Food/Beverage Manufacturing environment.</li>
<li>PMP Certified preferred</li>
</ul>
Working Conditions:
<ul>
<li>Visual/Sensory - This position requires regular need to give moderate attention with one or two senses at a time.</li>
<li>Work environment - Work and environment are repetitive.</li>
<li>Mental Stress - There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.</li>
</ul>
Travel Requirements: anticipated &ndash; rarely (0-15%).

Other Duties:
<ul>
<li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</li>
</ul>
A Career with Refresco
Refresco Beverages US Inc. is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you&rsquo;ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers a competitive salary and comprehensive benefits, which include:
<ul><li>Medical/Dental/Vision Insurance</li>
<li>Health Savings Accounts and Flexible Spending Accounts</li>
<li>Life and AD&amp;D Insurance</li>
<li>Pet Insurance</li>
<li>Legal Benefits</li>
<li>401(k) Savings Plan with Company Match</li>
<li>12 Paid Holidays, Vacation, and Paid Time Off</li>
<li>Well-being Benefits</li>
<li>Discount and Total Reward Programs</li>
</ul>
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a r&eacute;sum&eacute; to this career site or a hiring manager does so with the understanding that the applicant's r&eacute;sum&eacute; will become the property of Refresco Beverages US, Inc. Refresco Beverages US, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit r&eacute;sum&eacute; to the designated Refresco recruiter or, upon authorization, submit r&eacute;sum&eacute; to this career site to be eligible for placement fees.

Refresco Beverages US, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.</div>

Program Manager Engineering

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