program services assistant

New Jersey Association on Correction

<div>SUMMARY 
Residential program for adult residents which are state inmates classified to a work release program. The Program Assistant provides essential support to ensure the smooth operation of the facility's programs and services. This role involves assisting with administrative tasks, monitoring residents, and maintaining the facility. The Residential Program Assistant contributes to creating a safe, secure, supportive environment that aids residents in their transition back into the community while following establish protocols and procedures approved by NJAC and the NJ Department of Corrections. 
 
Schedule: Saturday, Sunday, Monday, Thursday and Friday: 4pm-12am 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:<ul><li>
Supervise the residence, its residents and program activities
</li><li>Account for each resident in and outside of the facility on a real time basis
</li><li>Ensure the safety and security of residents and staff in the facility</li><li>
Provide supervision and surveillance of the residents, visitors, facility and perimeter</li><li>
Ensure contraband is not brought into the facility by conducting facility searches</li><li>
Monitor entry and egress of residents</li><li>
Monitor doors, medicine, and supplies.</li><li>
Conduct random tours of the residential facility and premises documenting time of tour, client accountability and facility concerns</li><li>
Conduct urine and alcohol testing</li><li>
Implement appropriate safety and security procedures.</li><li>
Responsible for providing transportation and escorting clients to and from medical appointments, interviews, employment sites and other approved destinations as necessary
</li><li>Implement appropriate security procedures in the facility and vehicles. Ensure safety of clients at all times.</li><li>
Document all phone and resident contacts and make appropriate entries in correct logs to insure continuation of services and client accountability</li><li>
Assess and meet physical needs of residents.</li><li>
Oversee daily maintenance of program vehicle and submit appropriate reports.</li><li>
Update daily travel log.</li><li>
Pick-up and deliver agency related business and house supplies.</li><li>
Remain on duty until relief coverage arrives. Facility may never be left with single staff coverage at any time.</li><li>
Notify Supervisor or appropriate on call staff person in emergency situations.</li></ul> 

SUPERVISORY RESPONSIBILITIES 
None other than residents 
Compensation &amp; Benefits<ul><li>
Hourly Rate; $16 - $18</li><li>
Comprehensive health insurance</li><li>
Paid time off and holidays</li><li>
Retirement plan with employer match</li></ul> 

QUALIFICATIONS, EDUCATION and EXPERIENCE:
 
The successful candidate must be successfully cleared by NJDOC and NJAC prior to employment commencement. Successful background, driving record and criminal record clearances required at hire and/or at random in the future. 
High school Diploma or G.E.D w/ 2years experience; Bachelor&rsquo;s degree preferred 
Relevant work experience with human service clients 
Proficiency in written and verbal communication 
Computer literate with prior experience utilizing a Windows environment and Microsoft Office 
Ability to navigate and utilize MIS system
 
 
CERTIFICATES, LICENSES, REGISTRATIONS 
Access to a currently registered vehicle and a valid driver&rsquo;s license 
PHYSICAL DEMANDS: The employee in this position will be required to climb stairs, may be required to lift up to 50lbs., stand, walk, reach with arms and hands, climb or balance, use fingers, stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, must have use of an insured vehicle, and have a satisfactory driving record. 
WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
 
ASSOCIATION PHILOSOPHY: 
All Association employees must be committed to NJAC&rsquo;s philosophy: To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitative programs. 
 
The NJAC is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance. 

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Program Assistant - Full Time

Heartland Community College

JOB
 We seek a full-time Program Assistant to support the daily operations of the Liberal Arts and Social Sciences (LASS) division. Reporting to the division Coordinator, the Program Assistant provides comprehensive administrative and operational support to faculty and staff, helping to ensure efficient division processes and a high level of service to students and campus partners. LASS is a large academic division, offering a broad range of courses in approximately 20 areas of study. General responsibilities include, but are not limited to: Provide general administrative support to division personnel: Assist with management of Dean and Associate Dean calendars (schedule student and faculty meetings, out-of-office notification, etc.).File, copy, distribute mail, scan documents, record and distribute meeting agendas and minutes, etc.Provide technical support by requesting repair and maintenance as necessary.Serve as the first point of contact for students on program-related information, answering questions regarding course offerings and scheduling. Coordinate student course evaluations for each session, including preparation, distribution, storage, and reporting.Maintain and order office supplies. Prepare purchase requisitions using PeopleSoft Financials and other College systems.Collaborate with student organizations, facility scheduling, and external vendors to plan and facilitate internal and outreach opportunities that complement academic programs.Assist with the acquisition and preparation of materials for instruction each semester.Utilize Business Intelligence and PeopleSoft systems to generate various reports and lists for the division, including enrollment reports, class rosters, etc.Handle and protect confidential personal data according to externally mandated rules and regulations, and institutional practices. This includes collecting and archiving final grades in a timely manner and maintaining efficient electronic and physical filing systems.Update and maintain division webpages.
 
EXAMPLE OF DUTIES
 Associate degree or appropriate experience/educationKeyboarding competencyProficiency with Microsoft Office applications, such as Word, Excel, Outlook, and SharePoint/Microsoft TeamsExcellent written, verbal, and interpersonal communication skillsAbility to work inclusively within a diverse campus community with students, staff, and the publicStrong organizational, time management and multitasking skills; attention to detail; proofreading skills; and ability to problem-solve, work independently, and function professionally under pressure
 
SUPPLEMENTAL INFORMATION
 Applications received by March 23, 2026 will receive priority consideration, with review of applications continuing as needed. THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Program Assistant, Liberal Arts and Social Sciences

Big Bend Community College

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a Program Specialist in the college's Workforce Education Services department. This position is a non-permanent position funded through June 2027 dependent on continued grant funding.The Program Assistant works closely with other Workforce Education Services staff to provide student service support and educational navigation for students. Primary responsibilities include, but are not limited to, guiding students through the application and interview process to apply for the program, serving as a primary program contact for a caseload of students, and orienting students to the program. As changes occur with the grants that fund the department, so do the priorities, policies, and daily work of the department. The Program Assistant must be flexible and adaptable to changing priorities.REPORTING RELATIONSHIPS:Reports to: Director of Workforce Education Services DepartmentEmployees Supervised: 0BBCC&rsquo;s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.Vision: To become our communities&rsquo; first choice to dream, learn, and succeed.MissionServe as a BridgeStand as a LeaderSupport for SuccessOur guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.Guiding PrinciplesHonor our Role as a Hispanic-Serving InstitutionAdvocate for Equity, Inclusion, &amp; DiversityEmbrace our Workplace Norms Innovate ProactivelyModel IntegrityEducate AllIf you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by March 10, 2026 . Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.Case Management:<ul><li>Manage a caseload of students including, reporting participation hours and progress notes in the DSHS e-JAS system, sending e-mails to students and calling students to check on progress, and occasionally verifying attendance with instructors.</li><li>Serve as Point of Contact for Early Achievers Grant helping students in the Early Childhood Education (ECE) program. Duties include promotion, case management (including funding), and grant reporting.</li><li>Maintain student files with quarterly schedules, current transcripts, and updated programs plans.</li><li>Monitor and support students' progress toward certificates or degrees.</li><li>Provide intervention when students are struggling with academics and personal issues; provide referrals to tutoring services, counseling or community agencies.</li><li>Provide orientations to new students accepted into the program to explain program details and expectations</li><li>Assist in managing the flow of applications for Workforce Education Services.</li><li>Knowledgeable of th WES grants policies and procedures.</li><li>Review Workforce Education Services applications for eligibility using e-JAS, Financial Aid Management, and ctcLink.</li></ul>WES Outreach and Recruitment:<ul><li>Provide information for students and prospective students about the program, services, application process.</li><li>Explain program criteria, purpose, and supports to perspective students.</li><li>Interview prospective students as part of the program application process.</li><li>Collaborate with public agencies and private organizations serving potential students, including DSHS and Employment Security/Worksource partners.</li><li>Attend and represent BBCC Workforce Education Services at outreach and recruitment related events, meetings and workshops.</li></ul>WES Office Responsibilities:<ul><li>Respond to inquiries from the public and provide customer service</li><li>Perfom receptionist duties to include filing, assist in managing the WES email and phone.</li><li>Collaborate with WES team members to improve services to students and increase efficiencies for the department.</li><li>Perform other related duties and responsibilities as may be required.</li></ul>OTHER WORK ACTIVITIES:<ul><li>Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.</li><li>Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.</li><li>Ensures compliance with college policies and procedures and state and federal regulations.</li><li>Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college&rsquo;s values.</li><li>Perform related duties and responsibilities as may be required.</li></ul>DUTIES OF THE POSITION REQUIRE EXPERIENCE AND KNOWLEDGE IN:<ul><li>Use of electronic databases and various technology tools to complete daily tasks.</li><li>Appreciation for and experience working directly with individuals from diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds.</li><li>Microsoft Office Suite</li></ul>DUTIES OF THE POSITION REQUIRE THE ABILITY TO: <ul><li>Build relationships with students, colleagues, and employers.</li><li>Use cross-cultural experiences to assist others with bi-lingual/bi-cultural needs</li><li>Work as a member of a team to increase student success and degree completion.</li><li>Utilize leadership experience and ability to take initiative.</li><li>Effectively use technology to reach students and increase efficiency.</li><li>Communicate effectively verbally and in writing in both English and Spanish, including the ability to engage in one-on-one and in public forum.</li><li>Utilize problem-solving abilities, especially in cases requiring quick action and resolution.</li><li>Adapt to changing priorities.</li><li>Successfully handle multiple tasks and deal positively with frequent interruptions.</li><li>Utilize interpersonal communication skills to develop positive relationships with students and colleagues and work successfully as a contributing team member.</li><li>Demonstrated problem-solving skills.</li></ul>MINIMUM QUALIFICATIONS: <ul><li>High School Diploma or equivalent</li><li>Two (2) years of work experience in an administrative and clerical support position with experience providing services to and working with the public.</li><li>Must have the ability to read, write, translate, and converse with fluency in both Spanish and English.</li><li>Experience working effectively with individuals from diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds.</li></ul>DESIRABLE QUALIFICATIONS: <ul><li>Associates Degree or higher from a regionally accredited institution.</li><li>Experience working with adults to develop educational goals, apply for and receive benefits.</li><li>Computer skills</li><li>Experience dispersing funds to clients or students.</li><li>Work experience at a Community and Technical College in student services and/or Workforce education.</li></ul>Application Instructions:This position closes on March 10, 2026.Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:<ul><li>BBCC Online application.</li><li>Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*</li><li>Comprehensive resume or CV.*</li><li>Response(s) to the questions found in the Supplemental Questions Tab above.* Supplemental questions are designed to address the Additional Desirable qualifications list in the job posting.</li><li>Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*</li></ul>NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of &quot;See Resume&quot; may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc. BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.CONDITIONS OF EMPLOYMENT:Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant&rsquo;s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform the position.An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Official transcripts must be provided to the college upon hire.REASONABLE ACCOMMODATION: Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources &amp; Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at .DRUG AND ALCOHOL-FREE CAMPUS:In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC&rsquo;s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.BBCC ANNUAL SECURITY REPORT:BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.EQUAL OPPORTUNITY:Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.Pay: $3,495.00 - $4,542.00 per monthBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Program Assistant - Workforce Education Services (Non-Permanent)

US Department of Veterans Affairs

Program Support Assistant

Program Support Assistant (Ambassador)

Sno-Isle Libraries

Closing Date: March 29, 2026 - 11:59 p.m. Pacific Time
 Applications must be completed and submitted prior to 11:59 p.m. Pacific Time on the closing date to be considered. Once you submit your application, you will no longer be able to make revisions or attach documents.
 Pay Range: $22.21 - $30.55 hourly
 Job Status: Part-Time
 Hours Per Week: 15
 Employment Type: Regular
 FLSA: Non-Exempt
 Location: Marysville, WA
 Job Summary
 The Marysville Library is recruiting for a Public Services Assistant I to perform basic public service and library support tasks to contribute to their effective operation, providing library services, spaces, and resources that are representative of diverse cultures and perspectives, intentionally inclusive, and accessible to everyone.
 This position will work a 15-hour per week schedule, including Monday evenings, Thursday mid-day shifts, rotating Fridays and Saturdays, and one Sunday in a 4-week rotation. Successful candidate may be required to adapt to future schedule and location changes depending on library needs
 This position is part of a bargaining unit represented by AFSCME Council 2.
 We Value Lived Experience
 Sno-Isle Libraries is committed to embedding equity into our organization. As we engage in equity work, it's important to have a good foundation to frame the work and then provide training opportunities to build skills and knowledge.
 We value and embrace the unique experiences our staff members bring to the organization and recognize how their experiences improve the service we provide.
 Benefits
 All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits, including medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.
 Essential Functions
 Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
 1. Provide assistance at the library circulation desk, answers phones, checks library materials in and out, registers customers for library cards, and orders various library materials.
 2. Assist customers with self-checkout machines and answers questions in the hold areas.
 3. Return library materials to proper locations and supports circulation duties.
 4. Provide assistance to library customers with basic reference questions.
 5. Respond to technical services calls and assists with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers.
 6. Submit and monitor technical reports for library technology service issues.
 7. Perform other public service and general clerical support tasks as assigned.
 Additional Duties and Responsibilities
 1. Prepare correspondences and reports.
 2. Train new staff as needed.
 3. Attend meetings, trainings, and workshops as assigned.
 4. Assist with special projects as required.
 5. Perform other duties as assigned.
 Supervision
 The position reports to a Library Circulation Supervisor or Library Manager, depending on the size of the Library. Although direct supervision is not a normal part of this position's work, incumbents may be called on to provide task direction to Page staff and library volunteers in absence of a supervisor.
 Knowledge, Skills, and Abilities
 1. Knowledge of established practices and procedures for an integrated library system (ILS).
 2. Knowledge of library policies, procedures, and services.
 3. Knowledge of alpha and numeric systems for arranging library materials.
 4. Strong customer service skills.
 5. Strong organization and attention to detail.
 6. Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community.
 7. Ability to communicate effectively with diverse audiences.
 8. Ability to work independently and to set priorities.
 9. Ability to handle and resolve disruptive behavior effectively.
 10. Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.
 11. Ability to operate relevant computer systems including hardware and software, such as Microsoft Word and Excel, electronic databases, email, and internet navigation in addition to other office equipment and security systems.
 Education and Experience
 Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:
 1. High School diploma or G.E.D. required.
 2. These skills and abilities typically are acquired through completion of secondary school or equivalent together with several months in a customer service environment.
 Physical and Environmental Conditions
 The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 Most of the work is carried out within a generally accessible, safe, indoor environment. While performing the duties of this job, the incumbent must identify and organize library materials such as books, audiobooks, and DVDs based on small-print numbers and alphabetical characters; scan and inspect library materials including opening media cases; and operate computers for extended periods of time.
 An incumbent must occasionally move objects or materials weighing up to 35 pounds, including transfer of books and other materials to carts or shelves of varying heights. Incumbents may be required to move carts of books and other materials about the building for extended periods of time, and frequently remain stationary at one workstation for extended periods of time.
 The incumbent must regularly communicate with coworkers and members of the public. These contacts and situations are deemed to be generally safe and free of undue stress, but require incumbents to be cordial, helpful, and skilled in interpersonal relations with others both in the public and within the Library District.
 The following questions will be asked during the application process and will be considered during the application evaluation:
 1. Describe how your experience and skills meet the education and experience requirements for this position as listed on the job posting. Provide specific examples.
 2. Provide two examples of times when you provided excellent customer service. Briefly describe each situation, what you said or did, and the outcome.
 3. Provide one example of providing technical assistance to customers such as helping with a fax machine, copier, or any other equipment.
 4. Provide one example of a time you had to use good organizational skills and had to pay attention to a lot of details.
 5. Describe your experience using each of the following computer software systems: 1. MS Word, 2. Email and 3. Internet Navigation. Provide one example for each.
 The purpose of the questions included on the job application is to obtain additional job-related information to evaluate you for the position you are applying for. There are also some personally identifiable questions included to provide us with statistics needed to evaluate our recruitment program. Questions related to your race/ethnicity and gender will not be used in any employment decisions. We would appreciate your assistance in voluntarily providing this information.
 
Sno-Isle Libraries is an Equal Opportunity Employer. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all Sno-Isle Libraries' positions are subject to transfer.

Public Services Assistant I

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Program Assistant - Full Time

Program Assistant, Liberal Arts and Social Sciences

Program Assistant - Workforce Education Services (Non-Permanent)

Program Support Assistant

Program Support Assistant (Ambassador)

Program Support Assistant

Public Services Assistant I