program specialist

UPMC

<div><div><p>UPMC Medical Education (ME) is hiring a full-time GME Program Specialist to join their team in Pittsburgh, PA! In this role, you will work Monday-Friday from 8:00am-4:30pm. You will assist in a variety of ways to support UPMC ME including by serving as the Title IX Coordinator. This role will focus on
</p><p>This role will begin 100% on-site in Oakland, PA but will move to be hybrid with about 50% of the time on-site once a candidate successfully completes an orientation period and business needs allow.
</p><p><b>Purpose:</b><br>
Under the direct supervision of the UPMC Medical Education (UPMC ME) Sponsoring Institution (SI) Leadership this position is responsible for the transitioning of the administrative support of residency and fellowship training programs during program support vacancies to comply with ACGME program support requirements. Provides training, guidance, and support to new program coordinators throughout the system. Ensure compliance with institutional policy and procedures, fulfilment of requirements outlined by the program's specific accrediting body, and guidance to UPMC ME SI leadership on areas of inconsistency in trainee oversight and experience.
<br>
<br>
<b>Responsibilities:</b><br>
</p><ul><li>Provide support to the GME residents and fellows, Program Directors, and Program Professionals within UPMC Medical Education (ME) to provide guidance for resident and fellow remediation/probation discussion, PLOA/FMLA leave discussions, and investigation/responses to the trainee professional concern reporting line.
</li><li>Serve as UPMC ME Title IX coordinator including but not limited to: Coordinating efforts to comply with UPMC ME obligations under Title IX and Title IX regulations. Coordinate and participate in any investigation of complaints received pursuant to Title IX and the implementing regulations. Provide consultation and information regarding Title IX requirements to potential complainants. Receive formal grievances and implement next steps as outlined by UPMC ME and Human Resources. Monitor compliance of all requirements and actions specified in the grievance procedures. Maintain grievance and compliance records and files. Provide ongoing training, consultation, and information regarding Title IX requirements, grievance issues.</li><li>
Partner with the Program Directors to discuss the performance/behavioral concerns, formulate remediation/probation plans, and mediate the meeting between Program Director and trainee.</li><li>
Follow-up and one-on-one coaching with the individual resident or fellow may also be included.</li><li>
Meeting with all residents and fellows anticipating taking a leave during the training program to review impact to employment status, payroll, and program completion to build confidence within the residents and fellows that the answers/plan is complete and accurate.</li><li>
Provide a forum for residents and fellows to raise concerns confidentially and without fear of retaliation, by addressing concerns raised through the 1-844-GME-4DOC concern reporting line and online survey form.</li><li><p>
Retain comprehensive personnel/performance files (including confidential evaluations and counseling/probationary records) and completion portfolios for residents/fellows of the training program(s).</p><p>
</p></li><li>Utilizes MedHub to ensure program compliance
</li><li><p>Assists in training all new program coordinators hired by individual hospitals/departments to support the UPMC Medical Education residency and fellowship programs.</p><p>
</p></li><li>Participates in the UPMC ME Policy Task Force to review for issues in application within the variety of host hospitals and clinical departments.</li><li>
Meets with new program coordinator(s) quarterly to provide mentorship and ensure program compliance with UPMC ME guidelines.</li><li>
Supports UPMC ME Operations Team in processing documentation for newly hired residents and fellows.</li><li>
Partner with UPMC Human Resources, Legal Counsel and Resident and Fellow Assistance Program (RFAP) to elevate and navigate situations as needed.</li><li>
Lead Resident Adjustment Task Force to ensure all additional actions pertaining to contracts, payroll, licensure, etc. are addressed in a timely manner for training program adjustments.</li><li>
Performs other duties as assigned.</li><li>
Performs in accordance with system-wide competencies/behaviors.</li></ul></div><div><ul><li>
Bachelor's degree and three years previous experience supporting an accredited medical/podiatric/dental/pharmacy education training program required. Bachelor&rsquo;s degree in a legal, education, human resources or related field preferred.</li><li>
The position requires knowledge of the policies and procedures of University of Pittsburgh Medical Center Medical Education (UPMC ME), University of Pittsburgh Physicians (UPP), the Accreditation Council for Graduate Medical Education (ACGME), the Electronic Residency Application Service (ERAS-AAMC), the National Resident Matching Program (NRMP), related specialty boards and other academic and governmental organizations.
</li><li>2 years of experience within the following areas (or related areas) is preferred: human relations, personnel administration, investigations, domestic and sexual violence, victim services, trauma-informed counseling, prosecuting allegations of sexual misconduct and/or domestic violence, and/or diversity education.</li><li>
Must be able to initiate work and work independently on a variety of simultaneous projects.
</li><li>The position requires innovation to solve complex problems.
</li><li>The position requires excellent verbal and written communication skills, attention to detail, and forward planning.
</li><li>Must possess excellent interpersonal skills and a system-wide focus</li><li>
In-depth knowledge of the Title IX regulation and/or knowledge of GME program requirements preferred</li><li>
General knowledge of other federal and state non-discrimination laws preferred<br>
<br>
<b>Licensure, Certifications, and Clearances:</b><br>
</li><li>Act 34</li></ul><p><b><br>
UPMC is an Equal Opportunity Employer/Disability/Veteran</b></p></div></div>

GME Program Specialist

NYCFC

<div><div><b>JOB TITLE: </b>Mascot Program Specialist (Full-Time)<br>
<b>REPORTING TO: </b>Director, Match Presentation<b>
</b><br>
<b>DEPARTMENT: </b>Marketing<br>
<b>LOCATION:</b> New York, NY<br>
<br>
<b>POSITION OVERVIEW:</b><br>
The Mascot Program Specialist will be comprehensively responsible for creation, scope, management, and day-to-day execution of the mascot program for New York City FC. Resting within the marketing department, the Mascot Program Specialist will not only lead the character launch for the club but will also act as the primary performer in the costume, making appearances across the five boroughs and at New York City FC home matches. This role will also craft the social media persona for the character, build and maintain the character&rsquo;s calendar, and interface with clients for booking and payment collection. Candidates will be responsible for interacting with fans of all ages, enhancing the New York City FC brand in a public-facing capacity, and creating positive, lasting memories for all attendees.<br>
<br>
<b>WHAT YOU&rsquo;LL DO:</b></div><ul><li>
Bring New York City FC&rsquo;s new mascot character to life, in collaboration with the organization&rsquo;s creative department, marketing team, match presentation group, and senior club leadership.</li><li>
Act as the primary in-costume performer during all New York City FC home matches, operating in coordination with the match presentation game script, and interacting with fans of all ages from gates open through the final whistle.</li><li>
Generate revenue for the club by building, managing, and executing a calendar of external appearances made by the character, including but not limited to birthday parties, weddings, corporate events, private events, and more.</li><li>
Support New York City FC&rsquo;s charitable arm&mdash;City in the Community&mdash;by appearing in costume at pitch openings, youth soccer events, the annual golf cup fundraiser, and more.</li><li>
Appear in costume at club marketing events, included but not limited to watch parties and other special occasion events.</li><li>
Ingratiate the character into the greater NYC sports scene, engaging with other NY teams/mascots, making appearances at marquee events, and generating positive PR for the club.</li><li>
Work interdepartmentally with partnerships marketing to create co-branded, evergreen initiatives featuring the mascot character and partners.</li><li>
Cultivate the character&rsquo;s social media presence&mdash;in collaboration with official New York City FC channels&mdash;to create unique content for the character. Lead brainstorming session with the digital team to produce bespoke video content.</li><li>
Oversee and manage all physical inventory related to the character, including but not limited to costume suits, branded vehicle(s), supporting collateral, giveaway inventory, and more.</li><li>
Hire, train, and lead a team of part-time Mascot Assistants, meant to appear alongside the costumed character in public settings.</li><li>
Stay up to date on industry-wide trends regarding mascot characters in professional sports, adopting best practices as they relate to fan interaction, performances, music, social media, revenue generation, etc.</li></ul><div><br>
<b>
WHAT YOU&rsquo;LL BRING:</b></div><ul><li>
Extensive experience as a costumed performer (background in professional or collegiate sports preferred)</li><li>
Commitment to building a full calendar for the character&mdash;over and above home matches&mdash;through an incentive-based pay structure that favors exposure</li><li>
Experience working in a corporate office setting, answering emails, attending meetings, and working interdepartmentally (proficient in Microsoft Office)</li><li>
Collaborative attitude when engaging inter-departmentally, able to collate incoming ideas into cohesive action plans</li><li>
Ability to positively interface with guests of all backgrounds and navigate high-pressure situations while in the public eye</li><li>
Must be outgoing, energetic, quick-thinking, and comfortable on-camera</li><li>
Must be courteous, friendly, energetic, reliable, and punctual</li><li>
Must possess an extraordinary level of creativity, energy, and spontaneity (in costume, when creating content, and in social media practices)</li><li>
Must be able to communicate non-verbally and create spontaneous crowd reaction</li><li>
Must have a great sense of humor and love working with people</li><li>
Ability to lift a minimum of 30 pounds</li><li>
Valid driver&rsquo;s license and proof of insurability</li><li>
Ability to commute to Citi Field, Yankee Stadium, areas in and around NYC, and occasional trips to the club&rsquo;s training facility in Orangeburg, NY</li><li>
Ability to be on your feet for extended periods of time</li></ul><div><br>
<b>
ADDITIONAL REQUIREMENTS:</b></div><ul><li>
Applicant must be able to comply with MLS NEXT Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by the MLS schedule</li></ul><div>
<br>
<b>COMPENSATION:</b></div><div>
This non-exempt position has an estimated annual base salary of $55,000, is overtime eligible, and has the opportunity to earn commission. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.</div><div>
<br>
<b>WHAT WE OFFER:</b></div><ul><li>
Excellent health, dental &amp; vision insurance, with options to fit you and your family&rsquo;s needs</li><li>
Comprehensive and competitive benefit programs, including maternal &amp; paternal leave</li><li>
Ancillary benefits: Commuter, pet insurance, gym membership, and Citi Bike discounts</li><li>
Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs</li><li>
Four complimentary tickets to every NYCFC home match</li><li>
Team outings, happy hours, and annual staff gatherings to celebrate our co-workers</li><li>
A dynamic, ambitious, and fun work environment</li></ul><div>
<br>
<b>NEW YORK CITY FOOTBALL CLUB OVERVIEW:
</b><br>
At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer&rsquo;s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs eight times over the past nine seasons, winning MLS Cup in 2021. Games are broadcast through MLS Season Pass, the unprecedented subscription service from Apple and Major League Soccer that will have every match of the MLS regular season, Audi MLS Cup Playoffs, and Leagues Cup all in one place and with no blackouts. New York City FC is building New York City&rsquo;s first-ever soccer-specific stadium, set to open for the 2027 MLS season. For more information, please visit: www.newyorkcityfc.com.<br>
<br>
New York City FC is also one of 13 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Mumbai City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bol&iacute;var among its sister clubs.<br>
<br>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.<br>
<br>
By clicking &quot;Apply Now&quot;, you agree to the terms of the MLS Privacy Policy.<br>
https://www.mlssoccer.com/legal/privacy-policy</div></div>

Mascot Program Specialist

State of Missouri

<div><p>The Family Support Division is seeking applicants for the position of Area Supervisor, Business Enterprise Program for the Blind within Rehabilitation Services for the Blind. This position will be based in Jackson County/Kansas City RSB Office located at 615 E 13th Street, Kansas City, MO.</p><br>
<p></p>
<p>This is professional work in planning, developing and supervising a specialized and individualized program of food service, retail sales, machine vending, and other business enterprises for blind persons. An employee in this class is responsible for the development and installation of vending facilities in public and private sector buildings and for the placement and supervision of blind persons as contracted managers of business enterprises. Work includes a variety of services carried out in behalf of the managers of vending facilities and other business enterprises. Although the Area Supervisor is not a supervisor of state employees, the position involves direction of activities and individuals in federal, state, and privately owned facilities. These businesses are operated by blind managers who have been licensed by the Division of Family Services. The blind managers operate as independent contractors, but are subject to federal and state regulations. This is a physically demanding job that may require standing/walking for extended periods of time, as well as will need to be able to push/pull/lift at least 50 pounds.</p>
<ul>
<li>Provides supervision and consultation to operators of vending facilities within a</li>
<li>Designs or provides direction in the design of facility layout and organization.</li>
<li>Prepares specifications, orders facility equipment and oversees installation; arranges for repair and replacement of equipment.</li>
<li>Regularly inspects vending facilities and roadside rest area vending sites and provides written reports of the inspections.</li>
<li>Assists managers in developing merchandising and marketing plans; maintains accurate record keeping, correct reporting procedures, and appropriate safety and sanitation practices, recruiting and training employees, and developing employee</li>
<li>Maintains accurate equipment and product inventories.</li>
<li>Initiates contacts with business executives, academic administrators, state division heads and/or building managers for the purpose of developing new business locations, evaluating potential sites, negotiating contracts and permits, and developing the physical facility.</li>
<li>Monitors all facets of the vending facility operation.</li>
<li>Works with vocational rehabilitation counselors to recruit potential vendors for Business Enterprise Program training.</li>
<li>Interviews, tests and evaluates the potential of applicants for the Business Enterprise Program.</li>
<li>Performs other related work as assigned.</li>
</ul>
<p>Two years of experience in one or more of the areas described below; and graduation from an accredited four-year college or university.</p>
<p>
(Additional experience as described may be substituted on a year-for-year basis for the stated education. Graduate work in an accredited college or university in public or business administration, accounting, marketing, public relations, hotel and restaurant management, or related areas may be substituted on a year-for-year basis for the specified experience.)</p>
<p><b>
SPECIAL QUALIFYING EXPERIENCE:</b></p>
<ul>
<li>Management of a food service or retail merchandising operation, or comparable business experience providing familiarity with procurement, pricing, merchandising, customer service and record</li>
<li>Experience in rehabilitation counseling with the</li>
<li>Professional auditing to verify compliance with established regulations or accuracy of financial and/or performance</li>
</ul>
<p><b>**Per provisions of the Americans with Disabilities Act, if you need assistance or special accommodations to participate in an interview, inform our office at the time you are called if selected for an interview.</b></p>
<p><b><i>
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).</i></b></p>
<p><b>
RECRUITMENT AREA:</b><b> </b>Accepting applications from all qualified applicants.</p>
<p>The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.</p>
<p>FSD.Personnel@dss.mo.gov</p>
<p></p>
<p>#LI-JW1</p></div><p></p>

Program Specialist

Texas Comptroller of Public Accounts

<div><div><b>TDI- Program Specialist III</b> <b>(</b><b>00053915</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS DEPARTMENT OF INSURANCE<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> Aus Barbara Jordan Building 1601 Congress Avenue Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Office and Administrative Support<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
Travel</b><b>:</b> Yes, 5 % of the Time<div>
</div></div><div><b>
State Job Code</b><b>:</b> 1572<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 19<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,666.67 - 5,000.00 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Oct 30, 2025, 1:53:12 PM<div>
</div></div><div><b>
Closing Date</b>: Ongoing<div>
</div></div><div><b>
Description</b><div></div><p><br>
Do you have a passion for public state service and enjoy making a difference? Don&rsquo;t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you&rsquo;re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers&rsquo; compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.</p><div><b>
Benefits of working at TDI:</b><br>
<ul><li>Flexible work schedules.</li><li>Work-life-balance.</li><li>96 hours of accrued vacation a year.</li><li>96 hours of accrued sick leave a year.</li><li>20+ holidays every year.</li><li>Career advancement opportunities.</li><li>Free parking.</li><li>401(k) and 457 Programs.</li><li>State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).</li><li>Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).</li><li>Optional benefits like dental, vision, life insurance, and many more.</li><li>Qualified employer for the Federal Public Service Loan Forgiveness Program.</li></ul></div><p><b>
Before you apply:</b><br>
Learn about our selection process, our military employment preference, licensing, and credential requirements.<br>
<br>
<b>Program Specialist III (Open Records &amp; Litigation Support Specialist)</b><br>
Performs complex (journey-level) consultive services and technical assistance work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Work involves collecting, organizing, analyzing, and preparing materials related to open and closed investigative files related to open records requests. Work also involves providing internal and external customer service and performing internal administrative support work. May provide guidance to others.</p><div><b>
This position:</b><br>
<ul><li>Receives, processes, and responds to open records requests.</li><li>Reviews and redacts confidential information from investigation, complaint, and case files.</li><li>Prepares and distributes correspondence, reports, studies, forms, and documents.</li><li>Makes entries in the computer tracking system, makes photocopies, and answers the telephone.</li><li>Maintains communications with clients, opposing counsel, agencies, and the general public.</li><li>Assists with professional scheduling of depositions, court appearances, and client interviews.</li><li>Assists attorneys and investigators with litigation, including maintaining electronic case files and hearing preparation.</li><li>Performs other duties as assigned.</li></ul></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
This position requires</b>:<br>
<ul><li>Three years of experience in an office environment, administrative procedures, customer service, or in a field relative to assignment. Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.</li><li>Regular work attendance.</li></ul></div><p><b>
Note | substitution language:</b><br>
Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.</p><p><b>
Additional job details:</b><br>
This position requires regular work attendance. The ideal candidate must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.</p><p><i>
This position requires applicant to be eligible to apply for access to the Texas Criminal Justice Information system. For eligibility, see: https://www.dps.texas.gov/administration/crime_records/docs/txCJISSysAccPolicy.pdf</i><br>
<b>TDI will conduct a criminal background check on all final candidates. An applicant who has been convicted of, received deferred adjudication for, or has an open arrest for a criminal offense, may be disqualified from employment.</b></p><div><b>
This position requires demonstrated knowledge of:</b><br>
<ul><li>State laws, rules, procedures, and regulations relevant to job requirements.</li><li>Accepted business practices and procedures.</li><li>Business terminology, spelling, punctuation, and grammar.</li><li>Data entry office practices and procedures</li><li>This position requires demonstrated skill in:</li><li>Problem solving and critical thinking.</li><li>Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.</li><li>Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.</li><li>Developing goals and objectives.</li><li>Using Adobe Acrobat, PowerPoint, and Access.</li></ul></div><div><b>
This position requires the demonstrated ability to:</b><br>
<ul><li>Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.</li><li>Maintain the confidentiality of sensitive information.</li><li>Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.</li><li>Manage and coordinate multiple tasks and priorities to meet necessary deadlines.</li><li>Work both independently and as a team player.</li><li>Establish and maintain positive, effective, and open communication with all levels of employees and the public.</li></ul><br>
<b>
Military Employment Preference</b></div><p>
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.</p><p>
To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply &ndash; Military Employment Preference.</p><p><b>
Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:</b><br>
OS, PERS, 16GX<br>
<br>
Click or copy and paste the following link into your browser to access Military Crosswalk information:<br>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf</p><p><b><br>
How to apply:</b><br>
All applications must contain complete job histories, including job title, dates of employment, name of employer, manager&rsquo;s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.</p><p><b>
Submitted through Work in Texas:</b><br>
Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.</p></div></div><p></p>

TDI- Program Specialist III

The Hillman Group

Job Summary
<br><br>
The Leave of Absence Program Specialist is directly responsible for the day to day administration of the organization-wide Leave of Absence and ADA programs in adherence to local, state and federal mandates. They effectively coordinate all cases/claims to include general administration, comprehensive case management and program compliance in a multi-state environment.
<br>Essential Job Functions *
<br><br>
1. Act as the main point of contact and provide extensive case management for all leave of absence requests/claims; coordinates administrative aspects of the cases and claims, communicating directly with employees, supervisors, and other internal teams.
<br>2. Partner with external vendors or third-party administrators (TPAs) to ensure timely and accurate processing of claims and paperwork.
<br>3. Coordinate and administer work procedures and policies for leaves of absence claims, and sends applicable case updates to employees, managers and HRBP’s.
<br>4. Ensure compliance with all leave of absence regulations, updating processes as needed to comply with federal and state legislation (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
<br>5. Responsible for all regulatory reporting required for programs.
<br>6. Facilitate employee return to work with HRBP’s and leaders.
<br><br>
Other Duties
<br><ul>
<li>Produces and manages reporting metrics and analytics for all leave cases. Presents reports as requested</li>
<li>Assists in the creation and facilitation of leave administration training programs</li>
<li>Perform other duties as assigned</li>
<li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.</li>
</ul>
Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.
<br><br>
Competencies – Knowledge, Skills and Abilities
<br><br>
1. High school diploma or GED required.
<br>2. Bachelor's degree in a related field is preferred.
<br>3. Minimum of (3) years of experience with leaves of absence, preferably in a multi-state environment.
<br>4. Strong knowledge of relevant laws and regulations (FMLA, ADA, state-specific leave laws).
<br>5. Proficient with Microsoft Word, Excel, and PowerPoint
<br>6. Ability to maintain high levels of confidentiality.
<br>7. Excellent written and verbal communication skills with ability to work collaboratively with others.
<br>8. Problem solving, time management and priority setting skills.
<br>9. Ability to communicate effectively and make recommendations as needed.
<br>10. High level of attention to detail and organizational skills.

Leave of Absence Program Specialist

AMIDEAST, Inc.

<div><p><b>COMPANY DESCRIPTION</b></p>
<p>
An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.<br>
</p><p></p><br>
<p><b>POSITION DESCRIPTION</b></p>
<p>
The Program Specialist provides comprehensive administrative support to the English Language Department for corporate English Language (EL) programs, encompassing both online and in-person formats. This role is responsible for ensuring the accuracy, timeliness, and quality of program activities, services, and reporting. In collaboration with the EL Department, the Program Specialist contributes to the continuous improvement of program operations, enhancing overall efficiency and ensuring an exceptional experience for all participants.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES</b></p>
<ul><li>Report to corporate clients on sessions delivered and attendance</li></ul>
<ul><li>Coordinate English language closed classes schedules for corporate clients</li></ul>
<ul><li>Conduct site visits for corporate classes and oversee the logistical, administrative, and operational aspects of the training</li></ul>
<ul><li>Inform Sales Manager of corporate numbers to track purchase orders</li></ul>
<ul><li>Issue a request for invoice to Finance department on monthly basis and before the end of each month provide necessary back-up documentation</li></ul>
<ul><li>Responsible for extracting the scores of the students &amp; upload it to SharePoint</li></ul>
<ul><li>Responsible for requesting packs from Marketing per term based on registration</li></ul>
<ul><li>Responsible for requesting material access for PMP classes from Headquarters</li></ul>
<ul><li>Administer placement tests (PT) to assess participants&rsquo; skill levels and determine appropriate class placements</li></ul>
<ul><li>Group participants into classes based on their placement test results and distribute them accordingly</li></ul>
<ul><li>Create and maintain an archiving system on SharePoint for all documentation related to corporate programs</li></ul>
<ul><li>Responsible for procurement, administrative, and logistical support for training accommodation and travel arrangements along with other administrative tasks for corporate clients when needed</li></ul>
<ul><li>Responsible for scheduling online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participants</li></ul>
<ul><li>Responsible for creating and sending Zoom link and/or classroom assignment and other logistics to teacher and the student in private tutoring sessions</li></ul>
<ul><li>Responsible for creating Whatsapp group and adding the students for corporate closed classes</li></ul>
<ul><li>Relay participant and clients&rsquo; inquiries, comments, and suggestions to the Program Lead</li></ul>
<ul><li>Communicate regularly via email, WhatsApp, and telephone with participants for all programs to provide updated information about program/training components, contents and arrangements</li></ul>
<ul><li>Oversee EL WhatsApp groups to ensure accurate and timely information is shared with all participants for all programs</li></ul>
<ul><li>Upload Amideast classes, quizzes and training materials for all programs on Learning Management System (LMS)</li></ul>
<ul><li>Collect and organize pay sheet documents for trainers and instructors to be reviewed by Senior Academic Coordinator and approved by English Language &amp; Training Programs Manager</li></ul>
<ul><li>Support in observing evening classes when needed</li></ul>
<ul><li>Develop and maintain a detailed schedule for classes, ensuring alignment with classroom availability and teacher schedules</li></ul>
<ul><li>Assign available teachers to classes based on their expertise and availability</li></ul>
<ul><li>Monitor and manage classroom allocations to avoid conflicts and ensure smooth operations</li></ul>
<ul><li>Track and record attendance for both teachers and participants on a regular basis</li></ul>
<ul><li>Open and manage online quizzes, track participants&rsquo; performance, and ensure marks are recorded accurately</li></ul>
<ul><li>Follow up with participants and teachers regarding attendance issues or performance concerns</li></ul>
<ul><li>Coordinate with the administration department to create and distribute certificates for participants upon course completion</li></ul>
<ul><li>Follow up with customers to provide attendance and technical reports as required</li></ul>
<ul><li>Conduct surveys with clients and participants to gather feedback and improve program quality</li></ul>
<ul><li>Update the program tracker sheet on a weekly basis to reflect progress, attendance, and other key metrics</li></ul>
<ul><li>Support the EL Lead in issuing invoices for corporate clients and ensure they are shared with the finance department for timely collection</li></ul>
<ul><li>Ensure all program activities are aligned with organizational policies and requirements</li></ul>
<ul><li>Address any technical or logistical issues that arise during the program</li></ul>
<ul><li>Maintain clear and organized records of all program-related activities, including attendance, performance, and financial data</li></ul>
<ul><li>Provide regular updates to stakeholders on program progress and any challenges encountered</li></ul>
<ul><li>Observe evening classes</li></ul>
<ul><li>Assist with grants when needed</li></ul>
<ul><li>Other duties as assigned</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS AND SKILLS</b></p><br>
<p></p>
<p><i>
Required</i></p>
<ul><li>Bachelor&rsquo;s degree</li></ul>
<ul><li>2+ years of work experience</li></ul>
<ul><li>Knowledge of or experience in development programs</li></ul>
<ul><li>Excellent professional communication skills (written and oral)</li></ul>
<ul><li>Excellent command of MS Office, especially Word, Excel, and PowerPoint</li></ul><br>
<p></p>
<p><i>
Preferred</i></p>
<ul><li>Very good organizational skills</li></ul>
<ul><li>Ability to multi-task, and work both as a team and independently
</li></ul><ul><li>Ability to work under pressure</li></ul>
<ul><li>Detail-oriented</li></ul>
<ul><li>Excellent command of English with TOEIC score of 700 minimum and excellent command of Arabic (written and oral)</li></ul><br>
<p></p>
<p><b>
WORK ENVIRONMENT</b></p><br>
<p></p>
<p>
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis) .</p><br>
<p></p>
<ul><li>Computer (laptop or desktop)</li></ul>
<ul><li>Printer/Photocopier/Scanner/Fax</li></ul>
<ul><li>Telephone</li></ul><br>
<p></p>
<p>
The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
<p>
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p><br>
<p></p>
<p>
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p><br>
<p></p>
<p>
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p></div>

English Language Program Specialist (Egypt)

Amideast

<div>
 Apply For This Job Location:
 <br/>
 <br/>
 <strong>
  Egypt - Cairo Address
  <br/>
  <br/>
 </strong>
 Cairo, Job Type:
 <br/>
 <br/>
 <strong>
  Full-Time Posting Date
  <br/>
  <br/>
 </strong>
 10/07/2025
 <br/>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.
 <br/>
 <br/>
 <strong>
  Position Description
  <br/>
  <br/>
 </strong>
 The Program Specialist provides comprehensive administrative support to the English Language Department for corporate English Language (EL) programs, encompassing both online and in-person formats. This role is responsible for ensuring the accuracy, timeliness, and quality of program activities, services, and reporting. In collaboration with the EL Department, the Program Specialist contributes to the continuous improvement of program operations, enhancing overall efficiency and ensuring an exceptional experience for all participants.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Report to corporate clients on sessions delivered and attendance
  </li>
  <li>
   Coordinate English language closed classes schedules for corporate clients
  </li>
  <li>
   Conduct site visits for corporate classes and oversee the logistical, administrative, and operational aspects of the training
  </li>
  <li>
   Inform Sales Manager of corporate numbers to track purchase orders
  </li>
  <li>
   Issue a request for invoice to Finance department on monthly basis and before the end of each month provide necessary back-up documentation
  </li>
  <li>
   Responsible for extracting the scores of the students &amp; upload it to SharePoint
  </li>
  <li>
   Responsible for requesting packs from Marketing per term based on registration
  </li>
  <li>
   Responsible for requesting material access for PMP classes from Headquarters
  </li>
  <li>
   Administer placement tests (PT) to assess participants&rsquo; skill levels and determine appropriate class placements
  </li>
  <li>
   Group participants into classes based on their placement test results and distribute them accordingly
  </li>
  <li>
   Create and maintain an archiving system on SharePoint for all documentation related to corporate programs
  </li>
  <li>
   Responsible for procurement, administrative, and logistical support for training accommodation and travel arrangements along with other administrative tasks for corporate clients when needed
  </li>
  <li>
   Responsible for scheduling online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participants
  </li>
  <li>
   Responsible for creating and sending Zoom link and/or classroom assignment and other logistics to teacher and the student in private tutoring sessions
  </li>
  <li>
   Responsible for creating Whatsapp group and adding the students for corporate closed classes
  </li>
  <li>
   Relay participant and clients&rsquo; inquiries, comments, and suggestions to the Program Lead
  </li>
  <li>
   Communicate regularly via email, WhatsApp, and telephone with participants for all programs to provide updated information about program/training components, contents and arrangements
  </li>
  <li>
   Oversee EL WhatsApp groups to ensure accurate and timely information is shared with all participants for all programs
  </li>
  <li>
   Upload Amideast classes, quizzes and training materials for all programs on Learning Management System (LMS)
  </li>
  <li>
   Collect and organize pay sheet documents for trainers and instructors to be reviewed by Senior Academic Coordinator and approved by English Language &amp; Training Programs Manager
  </li>
  <li>
   Support in observing evening classes when needed
  </li>
  <li>
   Develop and maintain a detailed schedule for classes, ensuring alignment with classroom availability and teacher schedules
  </li>
  <li>
   Assign available teachers to classes based on their expertise and availability
  </li>
  <li>
   Monitor and manage classroom allocations to avoid conflicts and ensure smooth operations
  </li>
  <li>
   Track and record attendance for both teachers and participants on a regular basis
  </li>
  <li>
   Open and manage online quizzes, track participants&rsquo; performance, and ensure marks are recorded accurately
  </li>
  <li>
   Follow up with participants and teachers regarding attendance issues or performance concerns
  </li>
  <li>
   Coordinate with the administration department to create and distribute certificates for participants upon course completion
  </li>
  <li>
   Follow up with customers to provide attendance and technical reports as required
  </li>
  <li>
   Conduct surveys with clients and participants to gather feedback and improve program quality
  </li>
  <li>
   Update the program tracker sheet on a weekly basis to reflect progress, attendance, and other key metrics
  </li>
  <li>
   Support the EL Lead in issuing invoices for corporate clients and ensure they are shared with the finance department for timely collection
  </li>
  <li>
   Ensure all program activities are aligned with organizational policies and requirements
  </li>
  <li>
   Address any technical or logistical issues that arise during the program
  </li>
  <li>
   Maintain clear and organized records of all program-related activities, including attendance, performance, and financial data
  </li>
  <li>
   Provide regular updates to stakeholders on program progress and any challenges encountered
  </li>
  <li>
   Observe evening classes
  </li>
  <li>
   Assist with grants when needed
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <strong>
  QUALIFICATIONS AND SKILLS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   2+ years of work experience
  </li>
  <li>
   Knowledge of or experience in development programs
  </li>
  <li>
   Excellent professional communication skills (written and oral)
  </li>
  <li>
   Excellent command of MS Office, especially Word, Excel, and PowerPoint
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Very good organizational skills
  </li>
  <li>
   Ability to multi-task, and work both as a team and independently
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Detail-oriented
  </li>
  <li>
   Excellent command of English with TOEIC score of 700 minimum and excellent command of Arabic (written and oral)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WORK ENVIRONMENT
  <br/>
  <br/>
 </strong>
 The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis) .
 <br/>
 <br/>
 <ul>
  <li>
   Computer (laptop or desktop)
  </li>
  <li>
   Printer/Photocopier/Scanner/Fax
  </li>
  <li>
   Telephone
   <br/>
   <br/>
  </li>
 </ul>
 The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 <br/>
 <br/>
 Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
 <br/>
 <br/>
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>


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