program support specialist

University Of Washington

<div>Job Description
The University of Washington (UW) is proud to be one of the nation&rsquo;s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The Office of Global Affairs (OGA) is a catalyst and a hub for all things global at the UW, connecting the diverse internal and external networks of scholars, students, and community leaders engaged with international issues. OGA&rsquo;s major activities include:
<ul><li>Initiating and supporting scholarly research on global issues across campus units and departments, disseminating information about relevant faculty expertise, funding opportunities, and institutional ties abroad.
</li><li>Providing a portal through which external stakeholders - including business leaders, representatives of local, regional, and national government, NGO activists, international alumni, and ethnic and cultural affinity communities - can learn about and participate in campus activities and resources.
</li><li>Serving as a central guide and resource for developing and successfully implementing study abroad program, collaboration with international scholars, the conduct of global research, and the design and nurturing of foreign institutional partnerships.
</li><li>Supporting UW community members in planning and carrying out UW&rsquo;s international scholarship and business in a safe, productive manner.
</li></ul>To facilitate these functions, OGA has five main areas of responsibility: administration of study abroad; support for international research; oversight of UW's centers and offices abroad; management of UW international relations and protocols; and coordination of strategic initiatives in the key areas of global health, global environment, global technology, global development challenges, and global cultural change.
This is a Programs Operations Specialist position in UW Study Abroad, within the organization of the Office of Global Affairs. This position manages a portfolio of UW study abroad programs under the general direction of the Assistant Director. It involves extensive work with UW faculty and staff, international education partners, and program management. This position&rsquo;s working title is Program Specialist.
The Student Programming Team Program Operations Specialist requires a pro-active, organized and creative person with strong communication and problem-solving skills. The individual must be an effective planner, highly organized, and work without close supervision. They must manage and coordinate large amounts of information and effectively work with others on the Student Programming Team, faculty, department chairs, and university staff, as well as with students from a wide variety of cultural, ethnic, educational, and economic backgrounds. This position will directly advise students, create content for outreach and advising, and work with student applications through our online application management system (Terra Dotta).
JOB DUTIES:
Program Administration and Development:
Manage a suite of programs. Depending on the types of programs the Program Operations Specialist supports, duties include but are not limited to:
<ul><li>Manage a portfolio of study abroad programs as determined by the Assistant Director in consultation with the Student Programming Teams and UW Study Abroad leadership. These programs could be faculty-led programs, inbound or outbound exchanges, partner programs, or internships as needed;
</li><li>Advise faculty, academic departments, and administrative units on program operations, program processes, and both UW and UW Study Abroad specific policies;
</li><li>Guide campus partners through the steps necessary to develop and launch a study abroad program ;
</li><li>Support the programs from the proposal review phase (if applicable) or application phase to the final wrap-up and evaluation;
</li><li>Work with contacts on campus and worldwide to build relationships of benefit to UW Study Abroad and our students;
</li><li>Review programs for student health, risk, and safety issues. Advise campus and international partners on program activity planning;
</li><li>Advise students about study abroad opportunities and scholarships to support their goals. Identify options that meet students&rsquo; personal and academic objectives. Provide guidance about application processes, academic credit, enrollment, pre-departure planning, foreign visa applications, and funding opportunities. Select students for participation if applicable;
</li><li>Work closely with UW academic and administrative units to inform them about current UWSA programs/processes and to problem solve;
</li><li>Ensure that all program brochures, study abroad budget sheets, application instructions, application open and close cycles, and student records for programs are efficiently managed, instructive, accurate, current, and clear.
</li><li>Make updates according to the student programming team master calendar;
</li><li>Collaborate with UWSA team to develop systems and resources to support study abroad students (outbound and potentially inbound) and ensure consistency in the way that advising services and scholarship resources are delivered;
</li><li>Respond to a high volume of email, phone calls and visits.
</li></ul>Student Programming Team Duties:
Under the supervision of the Assistant Director, the Program Operations Specialist will actively be involved in some or all of the following:
<ul><li>Participate in the development of UW Study Abroad&rsquo;s operational policies, procedures, and activities. This task may require coordination with other UW units, especially the Registrar&rsquo;s Office, Financial Aid, academic departments, and the Global Travel Health &amp; Safety Team
</li><li>Assist in developing a strategy for reaching enrollment and interest goals in study abroad programming;
</li><li>Collaborate with the UWSA student programming team to develop training models and ongoing modules for more precision in student advising;
</li><li>Coordinate, assist with, and present at events, workshops, and orientations;
</li><li>Provide assistance to faculty, staff and partners to ensure compliance with state and federal laws, UW policies and procedures, and NAFSA/FORUM best practices;
</li><li>Develop and create promotional materials including brochures, posters, and web pages used to advertise and market study abroad options to students;
</li><li>Perform maintenance tasks in Terra Dotta specific to programmatic and team needs, including checking in proposals, opening programs, creating cost sheets, creating and updating templates;
</li><li>Provide general study abroad advising across all program types;
</li><li>Support other operational and/or administrative duties as assigned.
</li></ul>Working Group and General Office Duties:
<ul><li>Participate and contribute to one or more office-wide working groups (e.g. Strategic Planning, Sustainability, Race &amp; Equity, Internal Culture, etc)
</li><li>Participate in Withdrawal/Emergency Withdrawal review processes
</li><li>Supervise student workers (if applicable)
</li><li>Other projects as assigned.
</li></ul>Minimum Requirements:
<ul><li>Bachelor's Degree
</li><li>1 year of work experience with international education or a related field.
</li></ul>Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired qualifications:
<ul><li>H igher education experience
</li><li>Strong communication skills
</li><li>International experience
</li><li>Demonstrated the capacity to identify, initiate, and implement business process improvements
</li><li>Experiences with MS Word and Excel, Terra Dotta, Wordpress, institutional student databases and other administrative systems are preferred qualifications.
</li></ul>Compensation, Benefits and Position Details
Pay Range Minimum:
$54,204.00 annual
Pay Range Maximum:
$57,600.00 annual
Other Compensation:
<ul><li></li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Program Operations Specialist

The University of Toledo

<div><div>Job no: 500169 
Work type: Staff - Full-Time 
Location: Main Campus - Administration Toledo, OH 
Categories: Full-Time, None, Compliance 
</div>
<div>Title: Sponsored Program Management Specialist

Department Org: Research &amp; Sponsored Programs - 107920

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift: 1 


Job Description:

The Sponsored Programs Management Specialist manages the development of research and special project proposal submissions and contracts with federal, state, foundation and private sponsors (funding sources). The Specialist independently interacts with funding agencies, faculty, and staff to resolve guideline, grant management, and proposal issues to ensure compliance with agency, institutional and governmental regulations for submissions and awards. Coordinates required certifications associated with proposal submissions from the appropriate organizational committees such as the Institutional Review Board and the Institutional Animal Use and Care Committee; manages completion sponsors required approval letters; and inclusion of required institutional data or documentation. The Specialist ensures completion of non-financial post-award activities such as obtaining final statements/reports from principal investigators (PIs) and key personnel; ensuring submission of reports to the appropriate agency; and assists in transfer of awards for relocating researchers. 
The Specialist provides analysis and guidance in the review and interpretation of opportunity announcement documents and exhibits independent problem-solving skills for issues/problems with grant submissions. The Specialist works under the direction and oversight of the Director of Sponsored Programs to review basic proposal and award terms and conditions. The Specialist corresponds with sponsor agency program officials regarding post submission requirements and assists in award negotiations.

Minimum Qualifications:

Exhibits professional demeanor and demonstrated excellence in oral and written communications. 
 
Bachelor&rsquo;s degree (four-year degree) in accounting, finance, business, mathematics or relevant field, and one year of experience in accounting, grants or research administration or related field. One year of relevant experience (i.e. in research administration, finance or accounting) may be substituted for every one (1) year of educational degree attainment, for up to two years of the educational requirement.
 
 
Exhibits ability to read and interpret federal regulations, guidelines and statutory language.
 
 
Proficient in Microsoft Office suite, and ability to learn and use software systems such as InfoEd, IRB Manager and any other software required by the position. 
 
Ability to define problems, collect data, establish facts and draw valid conclusions.
 
 
Ability to work independently and in group settings. Ability to keep information confidential.

Preferred Qualifications: 


Conditions of Employment:
<div>
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.</div> 


Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
</div>
Advertised: 10 Nov 2025 Eastern Standard Time 
Applications close:</div>

Roku

<div>
 Teamwork makes the stream work.
 
 &nbsp;
 
 
 Roku is changing how the world watches TV
 
 
 Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
 
 
 From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
 
 
 &nbsp;
 
 
 About the Team
 
 
 The Roku People&rsquo;s team is comprised of trusted consultants to our People Partners and the business leaders at Roku. We are responsible for all aspects of the employee&rsquo;s journey whilst working at Roku &ndash; from onboarding through payroll as well as implementation, administration, and evolution of compensation and benefits programs across Roku globally.
 
 
 We&rsquo;re looking for a People Programs Specialist to join us in our Austin, TX office, and join our team as we scale and improve programs for our current employees as well as develop new programs for our rapid business growth globally. Our ideal candidate will be a self-starter and have extensive global experience in Leave of Absence. This role will report to the Senior Manager, People Programs. This is a 'hands-on' position that requires strong attention to detail, project coordination, and skills to support our global processes as well as global expansion projects.
 
 
 This role is Monday - Thursday in office with the option to work from home Friday.
 
 
 About the Role
 
 
 The People Programs Specialist role is responsible for supporting and executing leave-related programs and processes for U.S. employees, with a strong focus on compliance, accuracy, and a positive employee experience. This role partners closely with our leave administration vendor (TriStar), People Business Partners (PBPs), Benefits, Payroll, and other internal teams to guide employees through the LOA process, ensure data integrity, and support continuous program improvement. The ideal candidate is detail-oriented, empathetic, and solutions-focused, with a passion for helping employees navigate complex leave scenarios confidently and seamlessly.
 
 
 What you&rsquo;ll be doing
 
 <ul>
 <li>
 Serve as a primary point of contact for employees throughout their leave journey &mdash; answering questions, clarifying next steps, and providing guidance on policies, timelines, and documentation requirements.
 </li>
 <li>
 Partner with TriStar to ensure leave cases are initiated, tracked, and resolved accurately and on time, escalating complex issues as needed.
 </li>
 <li>
 Audit LOA data across Workday, TriStar, and payroll systems to ensure alignment, accuracy, and compliance with company policies and state/federal regulations.
 </li>
 <li>
 Coordinate with Payroll and Benefits teams to ensure proper pay continuation, benefit deductions, and reinstatements during and after leaves.
 </li>
 <li>
 Maintain and update internal LOA documentation, knowledge base articles, and employee communications to ensure clarity and consistency.
 </li>
 <li>
 Stakeholder Engagement &amp; Continuous Improvement
 </li>
 <li>
 Collaborate with PBPs, Benefits, Payroll, and Legal to resolve employee inquiries and ensure a coordinated support experience.
 </li>
 <li>
 Act as a liaison between TriStar and internal stakeholders to address escalations, resolve process gaps, and enhance program effectiveness.
 </li>
 <li>
 Monitor and track case trends, employee feedback, and service levels to recommend improvements to the leave process and overall employee experience.
 </li>
 <li>
 Support training efforts for PBPs and managers on LOA processes, compliance considerations, and best practices.
 </li>
 <li>
 Assist with compliance audits, reporting, and preparation of program metrics and KPIs for leadership review.
 </li>
 <li>
 Champion process automation and system enhancements to improve efficiency, reduce manual work, and enhance data accuracy.
 </li>
 </ul>
 
 We're excited if you have
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required with a minimum of 3 years of work experience in Benefits Administration or HR Operations
 </li>
 <li>
 Outstanding communication (written and verbal), organizational, and problem-solving skills
 </li>
 <li>
 Fluency in English a must; other languages a plus
 </li>
 <li>
 Broad understanding of Global HR Operations and thorough knowledge of HR policies &amp; procedures
 </li>
 <li>
 Experience with LOA and US benefits is a must; experience with benefits in other countries is a plus
 </li>
 <li>
 Systems and technical aptitude; advanced skills in Microsoft Suite and Workday
 </li>
 <li>
 Comfortable working in a dynamic, rapidly evolving business environment
 </li>
 <li>
 Perform well under pressure, multi-task, work independently and as a part of a team
 </li>
 <li>
 Flexible and able to quickly change course when the needs of the business and our team
 </li>
 <li>
 shift direction or accelerate delivery
 </li>
 <li>
 You love to help shape dynamic and scalable processes
 </li>
 <li>
 Comfortable handling highly confidential employee data regularly
 </li>
 <li>
 High-tech industry experience preferred
 </li>
 </ul>
 
 Benefits
 
 
 Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
 
 
 &nbsp;
 
 
 The Roku Culture
 
 
 Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
 
 
 We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
 
 
 To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
 
 
 By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe here at any time.
 
</div>

People Programs Specialist

Precise Systems

<div>As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex offering exceptional service and the Precise solution. 

<div>
We are searching for an Operations Analyst to support PMA-299 in Patuxent River, Maryland.</div> 

<div>Duties:</div>
<ul><li> Screen and distribute all correspondence.</li></ul>
<ul><li> Maintain the Program Office Awards Master List and associated nomination criteria eligible to NAVAIR personnel updated on a regular basis to remain current.</li></ul>
<ul><li> Prepare and maintain a Continuity of Operations Plan (COOP) and emergency procedures desk cards and forward to the Government for review and approval.</li></ul>
<ul><li> Prepare and update floor plans, organization charts, and seating charts. Manage the coordination for facility work to include: environmental issues, Heating, Ventilation and Air conditioning (HVAC), emergency and repair calls, and Defense Reutilization and Management Office (DRMO) processes.</li></ul>
<ul><li> Provide travel management services including processing visit requests, country clearance requests for customers attending meetings within the Continental United States/Outside Continental United States (CONUS/OCONUS) and for incoming visitors.</li></ul>
<ul><li> Develop and maintain contact lists and respond to muster drills.</li></ul>
<ul><li> Review and provide recommendations regarding program documentation.</li></ul>
<ul><li> Prepare documentation required for program reviews and briefs such as Annual Program of Record Briefings (APORs), Executive Review Board (ERB) briefs and Executive Steering Boards (ESB) briefs.</li></ul>
<ul><li> Develop, prepare and consolidate input and coordinate the production of professional quality copies for program and executive level briefs/presentations presented by the PM, DPM or IPT</li></ul>
<ul><li> Review Congressional language &amp; suggest strategies of improving communication among Congressional staff and program office. Respond to Congressional, DoD, other Government agency, media or industry inquiries, Freedom of Information Act (FOIA) audits, and Congressional testimony.</li></ul>
<ul><li> Provide conference room support including supporting the set up/operation of audiovisuals, Video Tele-Conferencing (VTC) and teleconferencing; and Defense Connect Online (DCO) meetings setup</li></ul>
<ul><li> Maintain personnel recall roster and all distro lists, manage onboarding/offboarding processes</li></ul>
<ul><li> Work all internal/external taskers utilizing the official tasker tool as well as MS TEAMS</li></ul>
<ul><li> Work all Public Release requests</li></ul>
<ul><li> Will directly support the Lead Operations Officer</li></ul> 


Required Education:

Bachelor&rsquo;s degree (BA/BS) 

Allowable substitution: 


Associate&rsquo;s Degree plus four (4) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor&rsquo;s Degree. 

 OR 

Six (6) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor&rsquo;s Degree. 


Required Experience:

Three (3) &ndash; Ten (10) years of experience
Desired Experience:
Proficiency with Aircraft &amp; Personnel Automated Clearance System (APACS), Microsoft TEAMS 
<div></div>

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required. 


Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.

We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.

Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $78,433.26 to $117,649.90 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems&rsquo; total compensation package.

Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards. 


Precise Systems is dedicated to a shared</div>

Operations Analyst

Boston Public Schools

<div>STIPEND OPPORTUNITY: Purchasing and Stipend Specialist 
Responsibilities: 
Reporting to the Senior Director of Related Services and in collaboration with different OSS units the Purchasing and Stipend Specialist will:<ul><li>
Issue purchasing requisitions using the BPS Financial Purchasing System and seeing them through to full purchase orders.</li><li>
Document deliveries of supplies, receive purchase orders and process invoices.</li><li>
Initiate stipend approvals in the BPS HRM Stipend System and see them through to approval.</li><li>
Process stipend payments through the BPS HRM Stipend System and see them through to payment.</li><li>
Communicate immediately with supervisor and OSS unit if there are problems or processing delays with requisitions, purchase orders, deliveries, invoices, stipends or stipend payments.</li></ul>
Qualifications:<ul><li>
Understanding and experience working with BPS Financial Purchasing System (able to process purchasing requisitions)</li><li>
Preferred: Experience working in HRM Stipend System</li></ul>
Terms:<ul><li>
Union status will determine payment terms</li><li>
Ability to work 4-8 hours per week</li><li>
Remote work is available for this position</li><li>
All work for this position must be completed outside the employee&rsquo;s regular work hours</li></ul></div>

STIPEND OPPORTUNITY: Purchasing Support and Stipend Specialist (SY25-26)

Focus on the Family

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
 
The Information Support Process Specialist position exists to ensure successful delivery of Relationship Services projects, procedures, and responses and to perform complex duties and functions with responsibility in training, mentoring, and developing team members in the Relationship Services Department. Requires only general direction and refers unusual or complex problems to supervisor.
 
Essential Duties/Responsibilities: 
<ul>
<li>Develops, writes, analyzes, and problem-solves complete end-to-end procedures for the RS Operations and Hope Restored Registration Team</li>
<li>Updates procedures in InFocus as applicable to assignments given by the Working Supervisor and Manager</li>
<li>Contributes using technical writing standards in the InFocus (SiteCore) application to deliver timely and accurate procedures to the FHC</li>
<li>Provides feedback and clarification regarding current and past ministry projects/campaigns to RS Operations management and staff</li>
<li>Provides follow-up support for RS Operations staff and Hope Restored Registration Team in the interpretation of procedures related to the work performed</li>
<li>Responds to FHS and Registrar questions through the Information Support email box, Information Support Salesforce queue, social media platforms, and the DocLink mail and workflow system</li>
<li>Attains pre-determined Service Level Agreements for response time for answering FHS inquiries</li>
<li>Reviews and approves ministry signoffs through the Aprimo application from an Information Support Services perspective, e.g., direct mail devices, galleys, emails, contests, and premium pages</li>
<li>Creates data monitoring activities, based on employee profiles, automated and manual, for both transaction-based data entries as well as written responses (email, letter, and social media channels) for quality assurance purposes</li>
<li>Tests and implements updates and/or fixes to the InFocus application</li>
<li>Assists in selecting new knowledge management applications; tests new applications and assists in implementation of new applications</li>
<li>Participates in annual procedure audits within the InFocus application to ensure continual process and production improvements</li>
<li>Tests new and/or existing systems, applications, and websites; adds new or updated procedure information from testing outcomes into InFocus</li>
<li>Leverages current operational business processes and practices to provide accurate and timely delivery of service support to our constituents</li>
<li>Participates in ensuring that team goals, objectives, and activities support department priorities and objectives</li>
<li>Conducts training on an as needed basis to assist staff with complex procedures</li>
<li>Assists with quality assurance monitoring on an as needed basis, ensuring staff are adhering to procedures</li>
<li>Completes various projects for management as assigned</li>
<li>Maintains “best practice” usage in all applications used by the FHC</li>
<li>Assists in preparation and maintenance of Hope Restored training material in accordance with procedures</li>
<li>Develops and presents appropriate training seminars for the Hope Restored Team</li>
<li>Trains, mentors, and schedules training for new and current Hope Restored staff, including one-on-one professional development as appropriate</li>
<li>Participates in regular team meetings and Hope Restored Team Meetings</li>
<li>Completes various projects for management as assigned</li>
<li>Develops and delivers Hope Restored course measures of success through course surveys/feedback</li>
</ul>
Other Duties/Responsibilities: 
<ul>
<li>Assists in the development of prototypes</li>
<li>Evaluates the quality of Family Help Specialist letter, phone, e-mail, and social media responses and interacts with management for feedback to staff</li>
<li>Responds to constituents' letters, phone calls, e-mails, chats, social media, and digital engagement posts as necessary</li>
<li>Participates in establishing and maintaining team goals and objectives in support of the process objectives for the team</li>
<li>Works between the hours of 7:00 a.m. to 5:00 p.m. as necessary</li>
<li>May be required to work some evening shifts in support of our international offices or vendors</li>
<li>May be called upon to develop and/or teach simple or extensive training projects for other departments on short notice</li>
<li>Performs other duties as assigned</li>
</ul>
Working Environment/Physical Requirements: 
<ul>
<li>Office environment</li>
<li>Repetitive keying motion</li>
<li>Sitting for extended periods of time</li>
<li>Viewing dual computer monitor screens for entirety of assigned shift</li>
<li>Hearing and interacting clearly with staff on telephone</li>
<li>Work schedules are subject to change</li>
<li>Occasional holiday and weekend work is required</li>
</ul>
JOB QUALIFICATIONS/REQUIREMENTS: 
Character/Spiritual: 
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
 
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
 
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
 
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
 
Engages in Christian ministry
 Demonstrates behaviors aligned with FOF core values
 
Personal Characteristics: 
<ul>
<li>Coachable/teachable; Personable; Diplomatic; Patient; Detail-oriented; Dependable; Flexible</li>
<li>Positive; Can-do attitude; Self-managed work-ethic; Servant’s heart</li>
<li>Approachable</li>
<li>Articulate</li>
<li>Models servant leadership</li>
</ul>
Knowledge/Experience: 
<ul>
<li>Bachelor's Degree or equivalent experience</li>
<li>Hope Restored Registration experience preferred</li>
<li>2-4 years of experience as Family Help Specialist at FOF</li>
<li>Technical procedure writing experience preferred</li>
<li>Previous experience in a Contact Center environment</li>
<li>Previous experience as a trainer or educator preferred</li>
<li>Previous experience with Salesforce software preferred</li>
<li>In-depth knowledge of FOF mission philosophy, values, and objectives</li>
<li>In-depth knowledge of FOF standards for mail email and phone response, based on Relationship Services guidelines</li>
<li>In-depth knowledge of social media response and philosophy</li>
<li>In-depth knowledge of Microsoft Power Point, Teams, Word, and Excel</li>
</ul>
Skills, Abilities, and Special Talents/Gifts: 
<ul>
<li>Ability to communicate clearly, concisely, and persuasively (both orally and in writing)</li>
<li>Excellent listening skills</li>
<li>Ability to work in a dynamic team environment, remaining flexible with ever-changing priorities</li>
<li>Tactful; diplomatic; builds consensus rather than emphasizes differences</li>
<li>Ability to see the big picture (end-to-end) as well as the little picture (details)</li>
<li>Ability to follow through and follow up</li>
<li>Strategic, solution-oriented thinking capabilities</li>
<li>Requires only general direction and refers unusual or complex problems to supervisor.</li>
<li>Ability to approach problem solving systematically and creatively, using critical –thinking skills</li>
<li>Ability to work discreetly with confidential data/information</li>
<li>Ability to work with a high degree of autonomy</li>
<li>Ability to set up and maintain accurate records</li>
<li>Attention to detail and accuracy</li>
<li>Ability to handle stress from deadline pressures</li>
<li>Strong interpersonal skills: ability to work with all personality styles</li>
<li>Proficient in all aspects of social media response and philosophy</li>
<li>Proficient in the use of current FOF computer software, including Microsoft Word, Microsoft Excel, Microsoft Vision, and Internet</li>
<li>Type 40 wpm</li>
</ul>
Pay Range: $24.00 to $27.50/hr
 
Application Materials Required: Cover Letter, Resume/CV
 <ul>
<li>Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</li>
</ul>
Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
 
Focus on the Family puts a high value on our team members and offers a unique benefit package.
 
Employees scheduled for 20 hours or more per week are eligible for:
 
<ul>
<li>Norton LifeLock ID Theft Coverage</li>
<li>Legal Shield/ID Shield Coverage</li>
<li>AFLAC</li>
<li>403B Retirement Plan</li>
<li>Vacation Time & Vacation Payout</li>
<li>Sick Time</li>
<li>Holidays</li>
<li>Service Awards</li>
<li>Community Service Days</li>
<li>Bookstore Discount</li>
<li>Fitness Center</li>
</ul>
Employees scheduled for 30 hours or more per week are eligible for all the above and:
 
<ul>
<li>Medical Plan</li>
<li>Dental Plan</li>
<li>Vision Plan</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>Flexible Spending Accounts</li>
<li>EAP (Employee Assistance Program)</li>
<li>Tuition Reimbursement</li>
<li>Warehouse Membership Reimbursement</li>
</ul>
Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
 
<ul>
<li>Temporary employees are not eligible for benefits, except for:</li>
<li>Sick Time</li>
<li>Bookstore Discount</li>
<li>Fitness Center</li>
</ul>
Tentative Search Timeline: 
<ul>
<li>Priority will be given to applications submitted by November 17, 2025 However, this posting will remain open until filled.</li>
<li>The potential employee start date is December 8, 2025.</li>
</ul>
Posting date: November 6, 2025
 Un-posting date: ongoing until filled
 Posting contact email: job@fotf.org
 
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Information Support Process Specialist

Bloomington Public Schools

<div></div><div><ul><div><div>JobID: 9236</div></div> 
<div><div>
Position Type: 
 Special Education Paraprofessionals/Paraprofessional - Sp Ed 
</div><div>
Date Posted: 
 11/19/2025 
</div><div>
Location: 
 Oak Grove Middle School 
</div><div>
Date Available: 
 ASAP 
</div>
 Position Title: 
 Program Management Support Paraprofessional (Multicategorical/SLD) 
 
Salary: 
 Class III ranging from $22.86 - $25.95 per hour 
<ul><li>Wage placement based on similar experience</li></ul>
 
Hours: 
 6.2 hours per day (Approx. 7:55 am - 2:37 pm) 
 5 days per week 
 180 days per year 
 
Required Education:
<ul><li>High School Diploma</li>
<li>60 credits post-secondary education or a passing score on the Para Pro Exam</li>
<li>PCA Certification (or the ability to obtain)</li>
</ul>Physical Requirements: 
 Must have the ability to pass a pre-work physical exam including the following requirements:<ul><li>
Must have ability to lift up to 50 pounds</li>
<li>Must have ability to push/pull equipment including standers, wheelchairs, etc</li>
<li>Must have ability to repetitively reach overhead</li>
<li>Must have ability to transfer to/from floor</li>
<li>Must have ability to kneel</li>
</ul>Required Experience: 
 Successful experiences working with speical education students in an educational setting preferred. 
 
Responsibilities: 
Work collaboratively with licensed and other staff to assist students with academic, behavioral/social/emotional, instruction, and daily living skills.<ul><li>
Assist in implementation of assigned tasks including instruction and assisting students academically</li>
<li>Monitor student&rsquo;s skills of independence and implementation of classroom of individual behavior management programs</li>
<li>Assist with daily living activities</li>
<li>Communicate student&rsquo;s progress with case managers</li>
</ul>Benefits: 
Bloomington Public Schools offers a variety of benefits to help take care of employees' health and well-being. These benefits include:<ul><li>
Health &amp; Dental Insurance: Employees can choose from health and dental plans to help cover medical and dental needs for themselves and their families. Employee only coverage for Health insurance is $0 per paycheck. The District also contributes to an HSA account to help cover medical expenses.</li>
<li>Life Insurance and Disability Insurance: Employees get free life insurance, which provides money to their family if something happens to them while employed with the district. Additionally, your spouse and dependent children to age twenty-six are also covered. There is also LTD insurance to help if they can't work due to illness or injury for an extended period of time.</li>
<li>Retirement &amp; Pension Savings: Employees can save money for their future through a retirement plan or pension. The district helps by contributing money towards their savings through match, and through contributions to the State retirement plan.</li>
<li>Paid Time Off: Employees accrue time off for things like Earned Personal Leave or sick days.</li>
<li>Employee Support: There is also help for employees with life events through a free Employee Assistance Program. This program covers many things, including mental health, financial health, aging parent resources, young family resources.</li>
</ul>The district is dedicated to supporting employees and their families with affordable health care, financial security, and opportunities for personal growth. Please see our complete benefit offerings here : https://www.bloomington.k12.mn.us/human-resources/benefits-and-insurance 
 
 
APPLICATION DEADLINE: ASAP. Applications will be reviewed after five business days</div></ul></div>

Program Management Support Paraprofessional - Multicategorical/SLD

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