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special projects manager

project operations agent

A.P. Moller - Maersk

<div>
 A.P. Moller - Maersk is an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.
 
 
 Department is a specialized subset of the logistics industry that requires a fully integrated approach to the global orchestration of material flow, order management and shipment execution from multiple origins to a defined site location, including transportation of regular, out of gauge cargo (OOG) and other sensitive cargo across various transport modes (Ocean, Air and Road) with the objective to deliver in full, complete, on time and in the right sequence per the customer&rsquo;s project plan and schedule.
 
 
 At Maersk, our Project Logistics product teams combine traditional freight forwarding and transport capabilities with the highly specialized skills and competencies needed for complex project planning, transport engineering, procurement, and Health, Safety, Security, Environment and Quality (HSSEQ) compliance. Our experts are skilled in project transport solution design, special cargo transportation, specialized transport asset management, and project management services, including detailed planning, orchestration, and sequencing of end-to-end shipments from suppliers to often remote and austere destination sites.
 
 
 By leveraging our strong brand and capacity control across our products combined with strong project logistics capabilities, Maersk offers our customers a competitive advantage to deliver project logistics
 
 outcomes
 
 with a high degree of reliability and resiliency.
 
 
 
 Location:
 
 Istanbul, TR
 
 
 
 On any given day, the key responsibilities of the Project Manager will be:
 
 
 
 <ul>
 <li>
 Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting
 </li>
 <li>
 Understanding of external factors impacting Customer&rsquo;s supply Chain &amp; understand their sense of urgency, service needs, drivers and desires.
 </li>
 <li>
 Ability to align with customer expectations upfront &amp; to be able to respond with suggested solutions
 </li>
 <li>
 Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, including the inland delivery, by working closely with the customer as well as internal stakeholders.
 </li>
 <li>
 Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
 </li>
 <li>
 Onboard customers and build strong and collaborative relationships, with willingness to go the extra mile towards the customers &amp; with focus on providing solutions.
 </li>
 <li>
 Liaising and preparing transport plan with suppliers
 
 
 </li>
 </ul>
 
 We are looking for:
 
 
 
 <ul>
 <li>
 Very proactive and dynamic
 </li>
 <li>
 Prioritization capabilities
 </li>
 <li>
 Understanding of the local regulations
 </li>
 <li>
 Strong execution mindset
 </li>
 <li>
 Team player
 </li>
 <li>
 Customer oriented
 </li>
 <li>
 Continuous improvement
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Project Operations Agent

Skm Group

We are seeking a highly skilled and visionary Data Tech Lead / Architect to join our dynamic team. This role is ideal for professionals who possess a hybrid skill set of software engineering and data science, and are passionate about building intelligent systems. The ideal candidate will serve as a thought leader, overseeing operations, delegating tasks, and driving innovation in AI-driven applications.Key Responsibilities:<ul><li>Lead the design and architecture of data systems and AI solutions.</li><li>Oversee and coordinate a team of software engineers and data scientists.</li><li>Implement and manage agent orchestration using the Agentic Framework.</li><li>Explore and evaluate different system architectures for optimal performance.</li><li>Contribute to ranking and reranking processes in AI models.</li><li>Conduct performance analysis of Python within large-scale applications.</li><li>Utilize tools such as LangGraph and CrewAI for system development and orchestration.</li><li>Ensure the scalability, reliability, and efficiency of data-driven applications.</li><li>Identify and implement AI spots for replacement to enhance automation and efficiency.</li></ul>Required Qualifications:<ul><li>Proven experience as a Data Architect, Tech Lead, or similar role.</li><li>Strong proficiency in Python and experience with the Agentic Framework.</li><li>Hands-on experience with LangGraph and CrewAI.</li><li>Solid understanding of agent orchestration and AI model evaluation techniques.</li><li>Background in building and deploying real-world applications.</li><li>Strong software development foundation with a focus on scalable system design.</li><li>Excellent leadership, communication, and project management skills.</li></ul>Preferred Qualifications:<ul><li>Advanced degree in Computer Science, Data Science, or a related field.</li><li>Experience in leading cross-functional teams and managing complex projects.</li><li>Familiarity with emerging AI technologies and frameworks.</li></ul>Opportunities:<ul><li>Be at the forefront of AI innovation by identifying and implementing AI replacements in existing workflows.</li><li>Influence the strategic direction of AI and data initiatives within the organization.</li></ul>What do we offer you?<ul><li>Attractive salary</li><li>Large freedom and real influence</li><li>No unhealthy competition, team approach to meeting challenges</li><li>Remote-first, flexible working culture</li><li>Company apartments in cool cities across Europe: work and enjoy a memorable getaway</li></ul>About UsWe are a software house with 18 years of experience and a global portfolio of projects. We help businesses modernize, scale, and innovate through custom software solutions &mdash; always with a focus on flexibility and quality. Our team embraces unconventional ideas and new technologies, delivering solutions that drive real impact. If you value professionalism, creativity, and a strong engineering culture, you'll feel at home here.Job Type: Full-timePay: Up to 300,000.00TRY per monthExperience:<ul><li>IT: 7 years (Required)</li><li>Python: 3 years (Required)</li><li>Tech Lead / Data Architect: 3 years (Required)</li></ul>

Data Tech Lead / Architect [J201]

Luxoft

<div>
 
 
 Project description
 
 
 
 We are seeking a Palantir Foundry &amp; AIP Engineer with hands-on experience across the full Foundry ecosystem and Palantir's Artificial Intelligence Platform (AIP). This role goes beyond data engineering: you will design, build, and operationalize AI-powered workflows, agents, and applications that drive tangible business outcomes. The ideal candidate is a self-starter, able to translate complex business needs into scalable technical solutions, and confident working directly with stakeholders to maximize the value of Foundry and AIP.
 
 
 
 Responsibilities
 
 
 
 Data &amp; Workflow Engineering: Design, develop, and maintain scalable pipelines, transformations, and applications within Palantir Foundry.
 
 
 AIP &amp; AI Enablement:
 
 
 Support the design and deployment of AIP use cases such as copilots, retrieval workflows, and decision-support agents.
 
 
 Ground agents and logic flows using RAG (retrieval&hyphen;augmented generation) by connecting to relevant data sources, embedding/vector search, ontology content.
 
 
 Use Ontology-Augmented Generation (OAG) when needed: operational decision making where logic, data, actions and relationships are embedded in the Ontology.
 
 
 Collaborate with senior engineers on agent design, instructions, and evaluation using AIP's native features.
 
 
 End-to-End Delivery: Work with stakeholders to capture requirements, design solutions, and deliver working applications.
 
 
 User Engagement: Provide training and support for business teams adopting Foundry and AIP.
 
 
 Governance &amp; Trust: Ensure solutions meet standards for data quality, governance, and responsible use of AI.
 
 
 Continuous Improvement: Identify opportunities to expand AIP adoption and improve workflow automation.
 
 
 
 Skills
 
 
 
 Must have
 
 
 Required Qualifications:
 
 
 10+ years of overall experience as a Data and AI Engineer;
 
 
 2+ years of professional experience with the Palantir Foundry ecosystem (data integration, ontology, pipelines, applications).
 
 
 Strong technical skills in Python, PySpark, SQL, and data modelling.
 
 
 Practical experience using or supporting AIP features such as RAG workflows, copilots, or agent-based applications.
 
 
 Ability to work independently and engage directly with non-technical business users.
 
 
 Strong problem-solving mindset and ownership of delivery.
 
 
 Preferred Qualifications:
 
 
 Familiarity with AIP Agent Studio concepts (agents, instructions, tools, testing).
 
 
 Exposure to AIP Evals and evaluation/test-driven approaches.
 
 
 Experience with integration patterns (APIs, MCP, cloud services).
 
 
 Consulting or applied AI/ML background.
 
 
 Experience in Abu Dhabi or the broader MENA region.
 
</div>

Palantir Foundry Engineer

OREDATA

<div>
 
 OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
 
 
 Read more: https://medium.com/@oredata-engineering
 
 
 Apply and be part of our exciting journey!
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Design and Develop Agentic AI Systems: Architect, develop and deploy intelligent agent systems that exhibit autonomous decision-making and action-taking capabilities, leveraging large language models (LLMs) and other advanced AI techniques
 </li>
 <li>
 Data Analysis &amp; Predictive Modeling: Analyze and interpret large, complex datasets using advanced statistical techniques and machine learning algorithms. Develop and implement predictive models, including recommendation engines, to identify patterns, trends, and actionable insights
 </li>
 <li>
 Feature Engineering &amp; Data Orchestration: Lead the collection, cleaning, organization, and transformation of large, complex datasets from multiple sources into high-quality features for training and evaluating AI models
 </li>
 <li>
 System Integration &amp; Scalability: Build and maintain scalable software infrastructure and data pipelines required for AI/ML and agentic AI deployments. Ensure the seamless integration of AI agents with existing systems and workflows
 </li>
 <li>
 Cross-functional Collaboration &amp; Communication: Collaborate effectively with cross-functional teams, including product managers, data scientists, and business stakeholders, to understand business needs, translate them into AI solutions, and present complex findings and data-driven results in a clear and concise manner to diverse audiences
 </li>
 <li>
 Innovation &amp; Research: Drive innovation in agentic AI methodologies, tools, and applications within the organization. Conduct research and experimentation with new generative AI and agentic techniques, staying abreast of the latest advancements in the field
 </li>
 <li>
 Performance Optimization &amp; Monitoring: Optimize agent workflows for reliability, safety and performance. Implement robust monitoring and evaluation frameworks for deployed AI agent systems
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a relevant field
 </li>
 <li>
 Proven experience
 
 5 to 10 years
 
 in software development, with a strong focus on AI/ML engineering
 </li>
 <li>
 Demonstrated experience&nbsp; in building and deploying AI agent systems or similar autonomous systems
 </li>
 <li>
 Solid understanding of machine learning algorithms, statistical modeling and data analysis techniques
 </li>
 <li>
 Proficiency in Python and relevant AI/ML libraries (e.g., TensorFlow, PyTorch, Scikit-learn)
 </li>
 <li>
 Experience with prompt engineering and fine-tuning Large Language Models (LLMs)
 </li>
 <li>
 Strong problem-solving and analytical skills with an ability to translate complex data into actionable business strategies
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience with cloud computing platforms, particularly Google Cloud Platform (GCP)
 </li>
 <li>
 Familiarity with specific Agentic AI frameworks such as Google Cloud ADK (Agent Development Kit), CrewAI, LangChain etc
 </li>
 <li>
 Experience with MLOps principles and tools for model deployment and monitoring
 </li>
 <li>
 Knowledge of techniques for grounding generative models with external knowledge sources (e.g., Retrieval-Augmented Generation - RAG, Knowledge Graphs)
 </li>
 <li>
 Experience with multi-agent systems and orchestration
 </li>
 </ul>
 
 
 Get to know us
 
 
 
 If you want to know more about us and what we do, then visit our website: www.oredata.com
 
 
 
 Why Oredata?
 
 
 <ul>
 <li>
 Remote working and flexible time off
 </li>
 <li>
 Open communication, flexibility and start-up spirit
 </li>
 <li>
 Learning &amp; Development opportunities for both personal and professional growth
 </li>
 <li>
 Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)
 </li>
 <li>
 Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)
 </li>
 <li>
 Dynamic work ecosystem where you can take initiative and responsibility
 </li>
 <li>
 Opportunity to work on international projects
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Birthday Leave Policy
 </li>
 
 </ul>
 
 
 Ki&scedil;isel verileriniz i&scedil;e al&inodot;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&inodot;yla veri sorumlusu s&inodot;fat&inodot;yla &scedil;irketimiz Oredata Yaz&inodot;l&inodot;m A.&Scedil;. taraf&inodot;ndan i&scedil;lenecektir.
 
 Ki&scedil;isel verilerinizin i&scedil;lenmesi ve haklar&inodot;n&inodot;zla ilgili detayl&inodot; bilgiye https://oredata.com/personal-data-protection-policy/ ba&gbreve;lant&inodot;s&inodot; &uuml;zerinden ula&scedil;abilirsiniz.
 
 
 
</div>

Agentic AI Engineer

Delivery Hero

<div>Company Description 
Delivery Hero is present in 70+ countries across four continents and is on a mission to deliver anything, straight to customers&rsquo; doors. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. As a part of its Global Tech Hub strategy, Delivery Hero centralized its product and technology teams and officially launched the 4th Tech Hub in T&uuml;rkiye in 2022. Created in T&uuml;rkiye with a view to serving the platforms operating within Delivery Hero, the Delivery Hero Tech Hub is among the largest technology hubs operating within Delivery Hero. 
Job Description 
The Manager of BPO - EU role will be accountable for the success of the EU BPO network service delivery. This role is the selection of the Partners that provide our service, ensuring we have contracts that outline the parameters of our delivery, and ensuring the ongoing positive relationships with our Partners and internal stakeholders. All of these requirements must fit within our financial requirements and continue to provide excellent outcomes for our customers, riders, and vendors. Manages a team of Vendor Managers that connect internal Marketplace teams with the Partners through ongoing governance. This is a senior position, requiring deep knowledge of the outsourcing space, excellent communication skills, and proficiency in experience and financial oversight of large scale delivery systems. You will be the individual ultimately accountable for outsourcing delivery in EU. 
Key Responsibilities:<ul><li>
Build and maintain the Partner &ldquo;footprint&rdquo; in the EU, ensuring we have a network of providers that can meet all needed agent profiles and total volumes. This network should have 100% attainment of the capacity requirements each month measured by delivered hours against requested hours.</li><li>
Ensure all Partners within this footprint are compliant on a contractual basis. Current, active agreements that meet the Pandora standards and maintain the account relationships to predict and project impact of upcoming contractual changes to overall cost and allocations</li><li>
Accountable for the overall CSAT and QA for BPO Partners ensuring Pandora process/ policy is applied properly, agents are trained and compliant, and customer experience feedback on product enhancements, policy feedback, and contact drivers are relayed back into the corresponding internal Pandora owners</li><li>
Accountable for the financial oversight of the BPO network in the EU. This includes hitting targets on overall cost, costs per contact, and agent pricing. Knowing the market rates, skills, and language proficiency possible on a global scale within Partners</li><li>
Manages a team of people, ensuring they understand mandate and deliverables, are empowered to deliver, develop their skills, and receive performance feedback. Ensures this internal team accurately reflects the amount of headcount needed to maintain the high performance of the network</li><li>
Ensuring ongoing relationships with internal teams specialized on Market knowledge and function execution is translated into the best agents and profiles within the Partner network. Helps to establish process and workflow to ensure BPO Partners can handle change control and link contact/ customer information back for improvements</li><li>
Validate Partner invoices and ensures payment, overall tracking against forecasts, and is competitive for the market. Strategically plans longer term how to manage this footprint and allocations to ensure we cover business needs while also rewarding Partners that provide the best overall value of service</li><li>
Be a leader for BPO network in the EU, engaging with executives and driving strategy across Service and CX inclusive of our WFM, Enablement, Center of Excellence (COE), Vendor Operations, Marketplace, Opex, and Transformational teams</li></ul> 
Qualifications<ul><li> 
Minimum 8 years of proven experience managing BPO vendor delivery with multiple partner relationships. This is metrics, costs, relationship, footprint, and employee satisfaction</li><li>
Deep knowledge of BPO networks, providers, and contacts through the EU</li><li>
Able to set strategy, building an EU network able to meet multiple services, multiple languages, and scaling capacity with no problems</li><li>
Experience with BPO contracts, Purchase Orders, Invoices, and payment processes for third party vendors.</li><li>
Strong understanding of BPO networks, including outsourcing terms, SLA&rsquo;s, performance metrics, penalties, account management, and standard contact center terminology</li><li>
Proficient in analyzing pricing models in global markets and projecting financial impacts</li><li>
Excellent communication and presentation abilities, with the capacity to influence internal stakeholders and external partners.</li></ul> 
Additional Information<div></div> 
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text via this link.</div>

BPO Manager - Europe

Greece WofSG

Contract duration 7 monthsMAIN FUNCTION To operate the Front Office and Information facility.JOB PURPOSE The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way. You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float. KEY ACCOUNTABILITIES<ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul>QUALIFICATIONS (skills, competencies, experience)<ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul>Job Type: Full-timePay: From 2,300.00TRY per monthExperience:<ul><li>Guest Service Agent: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

Guest Servise Agent on cruise ships

Contract duration 7 monthsMAIN FUNCTION To operate the Front Office and Information facility.JOB PURPOSE The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way. You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float. KEY ACCOUNTABILITIES<ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul>QUALIFICATIONS (skills, competencies, experience)<ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul>Job Type: Full-timePay: From 82,000.00TRY per monthExperience:<ul><li>Guest Service Agent: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

Front Desk Representative on cruise ships

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