property adjuster

Allcat Claims Service, LLC

<div><p>This position is for our subsidiary:</p>
Allcat Claims Service, LLC<p>
To know more, visit us at http://www.allcatclaims.com</p><p></p><div><p><b><i>
Why work for Allcat?</i></b></p><ul><li>
Medical, Dental &amp; Vision plans</li><li>
HSA &amp; FSA</li><li>
401K</li><li>
Life Insurance</li><li>
Annual onsite flu &amp; vaccination clinic</li><li>
Paid Time Off &amp; Paid Holidays</li><li>
Referral Bonus Program</li><li>
Jean Day everyday</li><li>
Free Parking</li><li>
Game room/lounge area</li><li>
Onsite micro market (snacks &amp; beverages)</li><li>
Food trucks monthly</li><li>
Complimentary Coffee Bar</li><li>
Company Town Hall Meetings &amp; Celebrations</li><li>
Annual Performance Reviews</li><li>
Frequent Performance Feedback</li><li>
Career Growth Opportunities</li><li>
Wounded Warrior &amp; Military Focus</li><li>
&ldquo;On Fridays We Wear RED&rdquo;</li><li>
Diversity, Equity and Inclusion Program</li></ul><p></p><p><b>
ABOUT ALLCAT CLAIMS SERVICE</b></p><p>
Allcat Claims Service is a young and energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on customer service, quality and rapid integration of emerging technology. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to &ldquo;Raising the Bar&rdquo; has allowed us to grow our client and adjuster relationships over the years into something special. The experience of our team and their work ethic is unparalleled in the claims industry.</p><p></p><p><b>
DESCRIPTION:</b></p><p>
This position can be located in our San Antonio office or working remotely from home and provides property claims service to customers using multiple communication channels. Reviews, evaluates and adjusts moderately complex to complex property claims. Confirms coverage and equitably settles claims in accordance with carrier guidelines and in compliance with all state regulatory requirements. Escalates problems to resolve any coverage issues or damage disputes.</p><p></p><p><b>
JOB RESPONSIBILITIES:</b></p><ul><li>
Adjusts moderately complex to highly complex property claims. These claims include structure damage involving moderate to high dollar value and severity, personal property claims involving moderate to high value, and Additional Living Expense (ALE) claims involving moderate to high dollar value.</li><li>
Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.</li><li>
Contributes to business goals, performance metrics, and effectively uses tools &amp; technology.</li><li>
Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.</li><li>
Applies advanced knowledge of Property &amp; Casualty insurance industry products, services, and processes to include P&amp;C insurance policy contracts and coverage's and how they affect the status of the claim.</li><li>
Serves as a resource to less experienced team members on escalated issues of a complex nature.</li><li>
Partners with internal resources to facilitate claims resolution.</li></ul><p></p><p><b>
MINIMUM REQUIREMENTS:</b></p><ul><li>
High School Diploma or GED.</li><li>
Current TX adjuster license or ability to obtain TX adjuster license</li><li>
2 years property claims adjusting experience to include dwelling claims</li><li>
Advanced property construction knowledge</li><li>
Computer literate in a Windows operating environment.</li><li>
Strong customer service, communication, organizational skills.</li><li>
Ability to work with routine and/or repetitive activities but also be responsive to disruption and change,</li><li>
Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.</li><li>
Must be accurate and detail-oriented.</li><li>
Ability to learn new technologies.</li><li>
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.</li><li>
Suitable at home work space to allow for customer contact.</li></ul><p></p><p><b>
PREFERRED REQUIREMENTS:</b></p><ul><li>
3+ years of experience handling non-CAT property claims from the desk.</li><li>
2+ years property claims experience handling water claims, including water mitigation.</li><li>
Working knowledge of Symbility and Claims Connect.</li><li>
Working knowledge of Guidewire-based claims management systems.</li><li>
College degree and/or industry designations such as CPCU, AIC, SCLA.</li></ul></div><p></p><div><p>
Job Type: Full-time</p></div><p></p><div><p>
Benefits:</p><ul><li>
Dental insurance</li><li>
401K</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Flexible spending account</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li><li>
Paid Holidays</li><li>
Professional development assistance</li><li>
Referral program</li><li>
Vision insurance</li></ul><p></p><p>
Schedule:</p><ul><li>
40 hour work week</li><li>
Monday to Friday</li></ul></div><p></p><div><p>
Experience:</p><ul><li>
Property Claims Adjusting: 2 year (Required)</li></ul></div><p></p><div><p>
Work Location: Remote</p></div><p>
#allcatclaims</p></div>

Property Adjuster

Kentucky Farm Bureau Mutual Insurance

<div>Overview:
<div>
The property adjuster I provides prompt, courteous, and fair claim service on major property claims within all territory handled out of the district claim office to which he/she is assigned. Will also function as a catastrophe team member when the team is mobilized. All job activities should be carried out in a professional manner consistent with company policy and supervisory instruction. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.</div>
Responsibilities:
<div>
Support the corporate strategy of our commitment to the member relationship.</div><div>
Support the strategic mission of the Claims function as it relates to goals for the organization.</div><div>
Exhibit the Guiding Principles in your daily work.</div><div>
Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.</div><div>
Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.</div><div>
Review loss reports, and confirm coverage.</div><div>
Conduct prompt and thorough investigations of losses.</div><div>
Maintain and thoroughly document electronic claim files to support actions taken.</div><div>
Maintain adequate reserves and active diaries on all files.</div><div>
Inspect damaged property and prepare written estimate of damage.</div><div>
Promptly evaluate and resolve claims through settlement or denial.</div><div>
Visit agency offices on a regular basis.</div><div>
Actively pursue salvage recovery.</div><div>
Assist subrogation unit with subrogation recovery.</div><div>
Assist the special investigative unit with suspicious claims.</div><div>
Report claims in accordance with reporting guidelines or as requested by supervisory personnel.</div><div>
Prepare for participation and assist with litigated claims as required.</div><div>
Handle claims in compliance with statutes, regulations, and case law.</div><div>
Maintain estimating equipment and software.</div><div>
Serve as a catastrophe team member or assist in other claim offices or locations as required.</div><div>
Regular, predictable attendance.</div><div>
This list of essential functions is non-exhaustive and may be supplemented as necessary.</div><div></div><div><b><br>
Other Responsibilities</b></div><div></div><div><br>
Promptly respond to all complaints.</div><div>
Report immediately the receipt of all summonses.</div><div>
Report incorrectly rated policies or poor risks to the PARM (Underwriting).</div><div>
Submit timely and accurate expense reports and mileage reports.</div><div>
Attend and participate in company claim meetings, seminars, and continuing education activities.</div><div>
Develop and maintain knowledge of building repair industry, property policy contracts, court decisions, and industry trends.</div><div>
Maintain and properly use company facilities, equipment, supplies, and vehicles.</div><div>
Follow company guidelines related to personal use of company vehicles.</div><div></div><div><b><br>
Job Specifications</b></div><div></div><div><br>
Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; Climbing ladders Prolonged periods away from home.</div><div>
Mental demands: Analytic reasoning; Prolonged concentration.</div><div>
Environmental factors: Working outdoors; Extreme cold (below 32 degrees) and heat (above 90 degrees) for more than one hour; Standard office lighting, temperature and noise.</div><div>
Equipment: Automobile; Camera; Computer; Telephone; Ladder.</div><br>
<div></div>
Qualifications:
<div>
Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate. Bachelor&rsquo;s degree preferred.</div><div>
Ability to interpret property policy contracts and legal documents.</div><div>
Knowledge of the building repair industry.</div><div>
Knowledge of computerized estimating systems preferred.</div><div>
Strong written, verbal, and listening communication skills.</div><div>
Ability to make timely decisions.</div><div>
Obtain Kentucky Staff Adjuster License within six months of employment.</div><div>
Valid driver&rsquo;s license and good driving record.</div><div>
Good negotiation and public relations skills.</div></div>

Property Adjuster I

USAA

<div>
 <strong>
  Why USAA?
  <br/>
  <br/>
 </strong>
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 <br/>
 <br/>
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members&rsquo; life events, as appropriate.
 <br/>
 <br/>
 This hybrid role requires an individual to be
 <strong>
  in the office 3 days per week
 </strong>
 . This position can be based in one of the following locations:
 <strong>
  San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA
 </strong>
 . Relocation assistance is
 <strong>
  not
 </strong>
 available for this position.
 <br/>
 <br/>
 This is an
 <strong>
  experienced desk based Property Adjuster
 </strong>
 role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am &ndash; 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
  </li>
  <li>
   Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  </li>
  <li>
   Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
  </li>
  <li>
   Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
  </li>
  <li>
   Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
  </li>
  <li>
   Maintains accurate, thorough, and current claim file documentation throughout the claims process.
  </li>
  <li>
   Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
  </li>
  <li>
   Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
  </li>
  <li>
   Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  </li>
  <li>
   May be assigned CAT deployment travel with minimal notice during designated CATs.
  </li>
  <li>
   Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  </li>
  <li>
   Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Equivalency Diploma.
  </li>
  <li>
   1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
  </li>
  <li>
   Knowledge of estimating losses using Xactimate or similar tools and platforms.
  </li>
  <li>
   Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  </li>
  <li>
   Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
  </li>
  <li>
   Ability to prioritize and multi-task, including navigating through multiple business applications.
  </li>
  <li>
   May need to travel up to 25% of the year (local &amp; non-local) and/or work catastrophe duty when needed.
  </li>
  <li>
   Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets You Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years relevant property adjusting claims of moderate complexity
  </li>
  <li>
   Experience desk adjusting residential property claims to include water, roof, and personal property
  </li>
  <li>
   File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
  </li>
  <li>
   Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
  </li>
  <li>
   Currently hold an active P&amp;C Adjuster license
  </li>
  <li>
   Experience working directly for a standard insurance carrier
  </li>
  <li>
   Experience in a all center environment
  </li>
  <li>
   US military experience through military service or a military spouse/domestic partner
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demand Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  </li>
  <li>
   May need to meet all USAA safe driving requirements including verification of driving record through MVR &amp; possession of valid driver&rsquo;s license.
  </li>
  <li>
   May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  </li>
  <li>
   May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation range:
 </strong>
 The salary range for this position is: $57,970 - $97,820.
 <br/>
 <br/>
 <strong>
  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation:
 </strong>
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 <br/>
 <br/>
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 <br/>
 <br/>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 <br/>
 <br/>
 <strong>
  Benefits:
 </strong>
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 <br/>
 <br/>
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 <br/>
 <br/>
 <em>
  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
  <br/>
  <br/>
 </em>
 <em>
  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 </em>
</div>


Inside Property Adjuster

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p>
As a Catastrophe Field Property Adjuster, you will play a crucial role in inspecting properties damaged by various perils, including wind, hail, water, lightning, fire, and more. Expect to travel up to 90% of the time to perform inspections anywhere in the United States including overnight travel. Your daily tasks will include driving to properties, conducting inspections, evaluating policies and endorsements for coverage, preparing estimates in the Xactimate program, and settling claims on site with customers. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year. In instances where travel is not possible or weather conditions do not permit on-site inspections, you will handle claims remotely through the ClaimsX Video Collaboration platform.<p></p><div><b>
Allstate Benefits:</b></div><div><div><div><div><div><div><div><div><div><p>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:</p><ul><li><p>
Competitive pay with needed support for continuous development and career advancement.</p></li><li><p>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</p></li><li><p>
Initial and ongoing training to get you proficient in your new role</p></li><li><p>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</p></li></ul><p></p><p><b>
You'll wear a few hats that will require a level of experience:</b></p><ul><li><p><b>
The Customer Service Expert</b> &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.</p></li><li><p><b>
The Investigator</b> &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.</p></li><li><p><b>
The Effective Communicator</b> &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</p></li><li><p><b>
The Negotiator</b> &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</p></li><li><p><b>
The Problem Solver</b> &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</p></li><li><p><b>
The Recorder &ndash; </b>you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</p></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><p>
Valid driver's license and willingness to travel are required.</p></li><li><p><b>
Must be willing to travel 90% of the time to perform inspections anywhere in the United States including overnight travel.</b></p></li><li><p><b>
Must be able to work weekends and holidays based on the claims schedule</b></p></li><li><p>
Ability to carry a 50-pound ladder and access up to a 6/12 pitch on a 1 or 2 story roof is required.</p></li><li><p>
Per Allstate policy, employees must be 21 to rent a vehicle.</p></li><li><p>
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements is preferred.</p></li><li><p>
Excellent communication and interpersonal skills to provide exceptional customer service is preferred.</p></li><li><p>
Ability to travel to customers' homes and handle claims countrywide is required.</p></li><li><p>
Strong organization skills and attention to detail with a focus on delivering high-quality work is preferred.</p></li><li><p>
Previous experience as an outside adjuster is highly desired.</p></li><li><p>
Proficiency in using Xactimate or other relevant software for estimating is preferred.</p></li><li><p>
A minimum internet bandwidth of 50 MB down/50 MB up when working remotely.</p></li><li><p>
This position is not available for California, Alaska, Hawaii, Washington or Puerto Rico residents.</p></li></ul><p></p><p><b>
Notice of Licensing Requirements:</b></p><ul><li><p>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license <b>which includes passing an additional background check with the Department of Labor</b>. If applicable, you will be required to secure license(s) within 60 days of hire.</p></li><li><p>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</p></li></ul><p></p><p><b>
Sign on Bonus:</b></p><ul><li><p>
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License</p></li></ul><p></p><p><i>
 **Candidates who currently or have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus. **</i></p><p></p><p>
#LI-AC3</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
Skills</b></p>
Active Listening, Communication, Critical Thinking, Customer Service, Time Management, Working Independently, Xactimate<p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

Catastrophe Field Property Adjuster

Engle Martin

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><b>
TITLE:</b> Senior Property Adjuster</p><p><b>
DEPARTMENT</b>: EMA Loss Adjusting</p><p><b>
REPORTS TO: </b>Claims Manager</p><p><b>
STATUS:</b> Regular, Full-Time, Exempt</p><p></p><p>
This is a field position in the El Paso, TX market. This is not a desk adjuster position.</p><p></p><p><b>
SUMMARY OF JOB PURPOSE</b>:<br>
The Senior Property Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property claims in a variety of business classes. The Senior Property Adjuster is typically assigned loss or damage assessments in a moderate cost range, based on incumbent&rsquo;s experience and demonstrated ability for handling larger or more complex claims.</p><p><b>
PRIMARY JOB RESPONSIBILITIES</b>:</p><p></p><ul><li>
Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents. May be called upon to assess time-element and builders&rsquo; risk losses.</li><li>
Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, as typically achieved through significant commercial property loss adjusting experience, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.</li><li>
Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Interacts effectively with, and may be required to coordinate efforts of, diverse team of experts.</li><li>
Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier&rsquo;s examiners as needed to conduct investigations, confirm findings and support evaluations.</li><li>
Applies a thorough understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates understanding of a variety of coverage and loss types.</li><li>
Recommends the reasonable and proper amount the insurance company should pay on a claim.</li><li>
Ensures the accuracy of information collected and reported and guards against fraudulent claims.</li><li>
Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer&rsquo;s standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.</li><li>
Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.</li><li>
Follows EM policy and practices and incorporates sound judgment in formulating recommendations and completing evaluations and reports.</li><li>
Prepares and conducts presentations and produces special reports for insurance carriers as assigned or required.</li></ul><p><b>
REQUIRED EDUCATION &amp; EXPERIENCE</b>:</p><ul><li>
Bachelor&rsquo;s Degree Preferred</li><li>
2-5 years&rsquo; experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.</li><li>
Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries.</li><li>
Knowledge of property claim law.</li><li>
Active license, or ability to promptly obtain such, in the assigned state(s).</li></ul><p></p><p><b>
Desired Knowledge, Skills &amp; Abilities</b>:</p><ul><li>
Exceptional written and verbal communication skills.</li><li>
Ability to manage multiple priorities and meet deadlines.</li><li>
Passionate about providing exceptional customer service.</li><li>
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).</li><li>
Strong research and investigative skills.</li><li>
Conflict resolution and persuasion abilities</li><li>
Organized and detail oriented.</li><li>
Excellent problem solving and critical thinking skills.</li><li>
Ability to work both independently and as part of a team</li><li>
Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies</li></ul><p></p><p><b>
WORKING CONDITIONS</b>:<br>
Frequently requires work to be performed at the site of the property damage or loss, including locations where disasters or catastrophes have occurred. May require evening, overnight, and weekend travel and work. During catastrophes, required travel could last 2 weeks or more. The incumbent could be exposed to outside weather and environmental conditions, including, but not limited to, extreme heat, cold, and precipitation. Could also be exposed to inside environmental conditions, including, but not limited to noise, vibrations, proximity to moving mechanical parts, electrical current, heights, chemicals, fumes, odors, dusts, mists, gases, or poor ventilation.</p><p>
The incumbent may be required to work in close quarters, crawl spaces, small, enclosed rooms, narrow aisles, passageways, or other enclosed areas, requiring physical agility and resistance to claustrophobia. The incumbent may be required to work in high areas such as roofs or scaffolding, requiring physical agility, balance, and resistance to acrophobia.</p><p></p><p><b>
PHYSICAL ACTIVITIES AND REQUIREMENTS</b>:</p><p>
In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder.</p><p>
The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.</p></div><p></p>

Senior Property Adjuster - El Paso, TX

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p><p></p><p><b>
A day in the life of an Inside Property Adjuster, and what it takes to do the job!</b></p><p>
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.</p><p></p><p><b><br>
You'll wear a few hats that will require a level of experience:</b></p><ul><li>
The Customer Service Expert &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.</li><li>
The Investigator &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li>
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li>
The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li>
The Problem Solver &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li>
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</li></ul><p></p><p><br>
 <b>Schedule:</b></p><ul><li>
Monday through Friday, with occasional weekend duties</li></ul><p><b>
During Training:</b></p><ul><li>
In-office training/onboarding, Monday through Friday, 8:00 a.m. &ndash; 5:00 p.m.</li></ul><p><b>
Post‑Training:</b></p><ul><li><b>
Work from Home:</b> Monday and Friday, 8:00 a.m. &ndash; 5:00 p.m.</li><li><b>
Work in Office:</b> Tuesday, Wednesday, Thursday, 8:00 a.m. &ndash; 5:00 p.m.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
1+ years of previous customer service experience required.</li><li>
Previous industry experience is highly desired.</li><li>
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.</li><li>
Ability to assess property damages and accurately determine claim coverage.</li><li>
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.</li><li>
Ability to work independently and manage time efficiently in a virtual work environment.</li><li>
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.</li><li>
Residency within the posted location is mandatory for this role.</li></ul><p></p><p><b>
You&rsquo;re provided with comprehensive training:</b></p><ul><li>
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.</li><li>
Ongoing training opportunities for continuous improvement happen regularly on the job.</li></ul><p></p><p><b><br>
Notice of Licensing Requirement:</b></p><ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul><p></p><p><b><br>
Sign On Bonus:</b></p><p>
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.</p><p></p><ul><li><b>Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.</b></li></ul><p></p><p><b><br>
Allstate Benefits:</b></p><p>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:</p><ul><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role.</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</li></ul><p></p><p>
#LI-NJ1</p><p></p><p><b>
Skills</b></p>
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate<p></p><p><b>
Compensation</b></p>
Base compensation offered for this role is $47,500 - $81,550 annually and is based on experience and qualifications.<br>
<br>
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

Inside Property Adjuster – Hudson, OH (Hybrid)

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