property assistant manager

Castle Group

<div>Overview:<div></div><div> 
Condo on the Bay is a prestigious waterfront condominium complex that sits on over 8 acres directly on Sarasota Bay. It consists of two 18 story towers and 20 marina suites. These well-appointed buildings feature spacious floor plans, modern conveniences throughout and delightful amenities, including two resort-style pools, four pickleball courts, a tennis court, four exercise rooms, a concierge in each Tower, as well as boat/kayak docks with fishing pier and a staffed 24-hour security gatehouse.</div><div></div> 
The Assistant Property Manager is responsible for supporting the Property Manager on site with any delegated administrative, financial, or operational tasks.
The Assistant Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.
Responsibilities:
<div>
Essential Duties and Responsibilities</div><ul><li>
Manage and handle day-to-day activities of the Property in the absence of the Property Manager, including but not limited to :</li><li>
Complying with all reporting requirements outlined in the Management Services Agreement</li><li>
Complying with meeting requirements outlined in Florida Statue 718.</li><li>
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.</li><li>
Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.</li><li>
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.</li><li>
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.</li><li>
Management of staff, including performance management, payroll approval, and coaching.</li><li>
Manage and track all activity logs and incident reports for the Property Manager&rsquo;s review.</li><li>
Oversee and gather information and data for vendors.</li><li>
Act as a liaison and manage association vendors, including but not limited to assessing vendor performance and compliance with Castle and Association standards.</li><li>
Collects monthly rental payments, makes deposits, runs delinquency reports, and sends out delinquency notices, as applicable.</li><li>
Prepares rental or new resident packages as required.</li><li>
Tracks rentals and processes required paperwork for tenants, such as lease expirations and renewal documents.</li><li>
Provides training as needed for new hires in the corresponding department.</li><li>
Monitors and controls Electronic Security and Gate Control Systems, where applicable.</li><li>
Maintains association website.</li><li>
Resolves and follows up on all complaints/issues and reports to the Property Manager.</li><li>
Maintains a safe and secure environment throughout the building/property(s).</li><li>
Assists in investigations and tape/log reviews for any unusual incidents.</li><li>
Assists Property Manager with any special requests, i.e., administrative work, mailings, etc.</li><li>
Assists in the preparation of reports for inclusion in monthly management reports and board packages.</li><li>
Assists with vendor and invoice reconciliation.</li><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
If applicable, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process.</li><li>
May oversee committees (i.e., grievance committee) and site projects</li><li>
May oversee and schedule staff for the site.</li><li>
May maintain schedules and timesheets/cards for payroll purposes</li><li>
May fill front desk shifts if or when needed.</li><li>
May monitor the Emergency Response System, if applicable.</li><li>
Other duties and responsibilities as assigned by the Property Manager.</li></ul><div></div><div> 
Supervisory Responsibilities</div><ul><li>
Dependent on Association, will be responsible for managing frontline team (i.e. Maintenance, Front Desk, Housekeeping</li><li>
When applicable, carry out supervisory responsibilities in accordance with Castle&rsquo;s policies and applicable laws.</li><li>
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li><li>
Oversee vendor relationships, projects, and site committees when applicable.</li></ul>
Qualifications:
<div>
Qualifications</div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.<div>
Education and Experience</div><ul><li>
High school diploma required.</li><li>
A minimum of Two (2) years of community management or similar business experience preferred or in a similar role.</li><li>
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) are strongly preferred.</li><li>
Ability to successfully obtain Florida Community Association Manager License within 6 months of start.</li><li>
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).</li><li>
Experience in maintaining a website is desired.</li><li>
Knowledge of Building Link preferred.</li><li>
Valid Driver&rsquo;s License Required.</li></ul><div></div><div> 
Skills and Abilities</div><ul><li>
Working knowledge of Florida Statutes 718 is preferred.</li><li>
Proficient in conflict resolution and de-escalation techniques.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities and delegate them when appropriate.</li><li>
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.</li><li>
Excellent interpersonal, negotiation, and organizational skills and great attention to detail.</li><li>
Strong analytical and problem-solving skills.</li><li>
Multiple language fluency is desirable. Depending on the community.</li><li>
Ability to learn new technology required.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><div>
Physical requirements</div><div>
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.</div> 
<div></div><ul><li>
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in different environmental working conditions (e.g., heat, cold, wind, rain).</li><li>
Walk and climb stairs.</li><li>
Handle, grasp, and feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Ability to quickly and easily navigate property/buildings are required to meet the job functions.</li><li>
Repeat various motions with wrists, hands, and fingers.</li><li>
Ability to detect auditory and visual emergency alarms.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
Ability to work extended hours and weekends if needed.</li><li>
May be required to travel for training sessions off-site on an ad-hoc basis.</li><li>
Most of the work will be completed indoors in a temperature-controlled environment with little to moderate noise. You may be required to work outdoors for certain periods for property inspections.</li></ul><div></div><div> 
EQUAL EMPLOYMENT OPPORTUNITY</div><div>
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div> 
DISCLAIMER</div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div>

Assistant Property Manager-Condo

Asden Management

Asden Management, a rapidly growing Real Estate Management Company with properties in several states, is looking for excellent employees to add to our team!We are currently seeking an experienced full time ASSISTANT PROPERTY MANAGER for a portfolio of 5 multi-family properties including more than 600 units in East Orange, NJ.APM JOB SUMMARY:The Assistant Property Manager (APM) will support the daily operations of the property management by performing administrative task,s managing rent collections and handling resident relations. They are also responsible for inspecting property conditions and coordinating maintenance work.APM Duties/ Responsibilities will include (but are not limited to):<ul><li>Assist property manager with leases, renewals, collections, tenant move-ins and move-outs</li><li>Handling new lease process from initial tour to move in. Including but not limited to meeting and greeting prospective residents, conducting property tours, application processing, preparation of lease and move-in paperwork, and managing the move-in</li><li>Ensure that all rents and late fees are collected, posted and deposited in a timely manner.</li><li>Respond to Billing and leasing inquiries</li><li>Work with Property Manager on collections and legal process</li><li>Respond to tenant complaints and property issues as needed</li><li>Manage all tenant records in YARDI including move-ins, move-outs and renewals</li><li>ensure all administrative paperwork is accurate, complete and submitted on a timely basis.</li><li>review monthly rent charges</li><li>walk the property on a regular basis</li><li>Other clerical and administrative tasks as needed</li></ul>Job requirements:<ul><li>Minimum 2 years&rsquo; experience as Assistant Property Manager at a multi-family property</li><li>Proficiency with a property management software; Yardi software preferred</li><li>Strong computer skills; proficiency in Word, Excel, and Outlook</li><li>strong mathematical skills</li><li>Ability to multi-task</li><li>Excellent organizational &amp; communication skills</li><li>understanding of laws, guidelines and best practices of property management</li><li>high school diploma or equivalent required.</li></ul>We offer a very competitive salary and excellent benefits package!Equal Opportunity EmployerJob Type: Full-timePay: From $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Assistant Property Management for multi-family apartments: 2 years (Required)</li><li>Yardi: 1 year (Preferred)</li></ul>Work Location: In person

Assistant Property Manager

The Justus Companies

<div><div>51 Main Apartments: is a &ldquo;Class A&rdquo; Property that is seeking a qualified Assistant Community Manager.</div>
<div></div><div>The Assistant Community Manager - will ensure the timely and accurate processing of accounts receivable and payable, as well as provide superior customer service to prospective and current residents. The Assistant Community Manager assists the Community Manager with all on-site operations and helps to ensure that all activities are conducted in compliance with all local, state and federal, landlord/tenant and real estate laws.</div> 
<div>
</div><div> 
JOB RESPONSIBILITIES:</div>
<ul><li>Assist the Community Manager in managing the financial performance of the property by overseeing the rental structure and expenditures.</li>
<li>Works in collaboration with the leasing team to develop and implement marketing strategies</li>
<li>Oversee resident relations, which includes facilitating resident phone calls, requests, and concerns.</li>
<li>Assists the Community Manager with various duties including reporting, scheduling, orientation, training, maintain referral program and social activities, etc</li>
<li>Assists the Community Manager in achieving delinquency standards weekly/monthly</li>
<li>Assists the Community Manager in achieving occupancy goals and leasing expectations of the property</li>
<li>Additional duties as assigned.</li>
</ul><div>Qualifications and Requirements:</div>
<ul><li>Associates degree and 3 years of similar experience. An equivalent combination of relevant education and experience may be substituted.</li>
<li>Understanding of basic accounting principles</li>
<li>Knowledge of Fair Housing Rules</li>
<li>Excellent interpersonal communication skills (verbal and written)</li>
<li>Proficiency in Microsoft Office suite</li>
<li>Experience with property management software</li>
<li>Strong customer service mentality</li>
<li>Strong problem-solving ability</li>
<li>Able to multitask and meet deadlines in a timely and organized manner</li>
<li>Ability to be flexible with respect to work hours- weekend and holiday hours required</li>
</ul>
<div></div><div>The Justus Family of Companies rewards all full-time associates with an extensive benefits package, including but not limited to: 
Medical 
Dental 
Vision 
401k plan w/company contribution 
Company Paid Life Insurance 
Paid Time Off 
Paid Holidays</div>
<div>Education Reimbursement Program</div>
<div> 
To learn more about Justus Companies, visit our Justus website: www.justus.net/</div></div>

Assistant Community Manager – Class A Multifamily Community

Lakeshore Management, Inc.

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other responsibilities deemed necessary by supervisor.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $18 - $20hr (Based on experience) plus sales commission
LOCATION: Oak Park Terrace- Madison, WI
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40160/33
#IND</div>

Assistant Community Manager - 33

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties deemed necessary by supervisor</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $17.75-$20/Hour (Based on experience) plus sales commission
LOCATION: Country Lakes - Coconut Creek, FL
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40098/49
#IND</div>

Assistant Community Manager - 49

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties deemed necessary by supervisor.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $18 - $20hr (Based on experience) plus sales commission
LOCATION: Our communities Eastwood and Knollwood - Mankato, MN
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40162/158-159
#IND</div>

Assistant Community Manager - 158/159

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $24 per hour to $24 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Assistant Community Manager

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