property claims adjuster

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate.Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime and CAT pay available.This is a field-based role in the Colorado Springs, CO area. Candidates who are willing and able to work in the this area are encouraged to apply.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>Successful completion of a job-related assessment may be required.</li></ul>What sets you apart:<ul><li>Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding)</li><li>Experience adjusting large loss complex property claims caused by catastrophic events</li><li>Residential property adjusting experience handling DWG, APS and ALE adjustments</li><li>Estimate writing skills using Xactimate, ClaimX or virtual estimating</li><li>Xactimate level 1 and/or level 2 certification</li><li>Insurance Industry designations such as AINS, CPCU, AIC, SCLA</li><li>Currently hold an active P&C Adjuster license</li><li>Prior experience working directly for a standard insurance carrier</li><li>Available to work extended hours to support CAT claims</li><li>Currently reside in the Colorado Springs, CO area</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Physical Demand Requirements:<ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. </li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $72,080 - $129,740.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <img src="https://www.jobg8.com/Tracking.aspx?kf3pjJbFAb9S1mlOF9GpImVyLjnkIAsRb" width="0" height="0" />

Property Adjuster Specialist - Field CAT Team

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available.This is a Desk-based/Non-inspect role for the Central & Eastern Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Central or Eastern Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma required.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li><li>5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)</li><li>Prior experience adjusting property claims using virtual technologies</li><li>Prior property adjuster experience handling DWG, APS and ALE adjustments</li><li>Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li><li>Xactimate Level 1 and/or Level 2 certification</li><li>Prior deployments in support of catastrophes</li><li>Currently hold an active Adjuster License</li><li>Currently reside or willing to self-relocate to a Central or Eastern Time Zone State</li></ul>Physical Demand Requirements:<ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <img src="https://www.jobg8.com/Tracking.aspx?zTrfLbIc2GOTPMmVZF8WZqDsDQ%2bTLEC7f" width="0" height="0" />

Property Adjuster Specialist - Desk

Merchants Mutual Insurance

<div>Litigation Adjuster &ndash; Construction Specialist

Hybrid Work Schedule

Buffalo, NY
Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Litigation Adjuster &ndash; Construction Specialist to join our growing Claims Legal Team in our Corporate Headquarters located in Buffalo, New York.

The Litigation Adjuster &ndash; Construction Specialist will become part of a dedicated team focusing on New York Labor Law, construction defect and/or third-party property damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.

Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First&rsquo;s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward&rsquo;s 50&reg; designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America&rsquo;s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. 


Essential Duties and Responsibilities include, but are not limited to:
<ul>
<li>Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.</li>
<li>Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.</li>
<li>Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.</li>
<li>Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.</li>
<li>Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.</li>
<li>Negotiating fair and equitable settlements directly with attorneys.</li>
<li>Identifying risk transfer opportunities through trade contracts and/or applicable law.</li></ul> 


Qualifications &amp; Skills:
<ul>
<li>Qualified candidates will have a 4-year degree or equivalent work-related experience.</li>
<li>A minimum of 3 years&rsquo; experience handling New York Labor Law, construction defect and/or third-party property damage claims.</li>
<li>Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.</li>
<li>Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.</li>
<li>Professional designations or working towards industry specific designations are a plus.</li>
<li>Exceptional organization, negotiation, verbal and written communication skills are required.</li>
</ul>
Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $70,000 - $95,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. 


Merchants Insurance Group Benefits:
<ul>
<li>Welcoming and positive work environment.</li>
<li>Colleague Appreciation events.</li>
<li>Flexible work arrangements, including flex scheduling and summer hours.</li>
<li>Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.</li>
<li>Competitive pay scale.</li>
<li>Company bonus program.</li>
<li>Generous paid time off package.</li>
<li>Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.</li>
<li>Tuition Reimbursement.</li></ul> 


And many more exciting company benefits!! EOE<h4 class="jobSectionHeader"> 
Experience</h4>
Preferred<ul><li>
3 year(s): A minimum of 3 years&rsquo; experience handling New York Labor Law, construction defect and/or third-party property damage claims.</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Litigation Adjuster - Construction Specialist

State Farm

Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities:<ul><li>Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently </li><li>May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions </li><li>Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul>Where you'll work: This position is located in Valdosta, GA. Competitive candidates should reside within one of the listed zip codes and will service this same territory: This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate:<ul><li>Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>Knowledge of both residential and commercial building construction</li><li>Familiarity with local regulations and compliance requirements in your assigned territory</li><li>Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>Detail-oriented with strong organizational and analytical skills</li><li>Proficient in using claims management software and other relevant tools </li><li>Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>May be required to complete Rope and Harness Safety Training.</li><li>A valid driver's license is required</li></ul>Preferred:<ul><li>Bachelor's Degree in a related field or equivalent work experience</li><li>Experience in handling complex or high-value claims</li><li>Construction background</li><li>Water mitigation inspection experience</li><li>Xactimate, XactContents</li></ul>Additional Details:<ul><li>Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).</li><li>State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing</li></ul> Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!<ul><li>Potential starting salary range: $59,059.65 - $90,000.00 Annually</li><ul><li>Starting salary will be based on skills, background, and experience</li><li>High end of the range limited to applicants with significant relevant experience</li></ul><li>Potential yearly incentive pay up to 15% of base salary</li></ul>At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!<ul><li>Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li>Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li>Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li>Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li>Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li>Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li>Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul>Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!PandoLogic. Category:Insurance,<img src="https://www.jobg8.com/Tracking.aspx?1%2fwdEqK%2fok0zLP3LlTyjE%2fhdntqNGFuva" width="0" height="0" />

Claim Specialist - Property Field Inspection

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This job involved leading a team whose primary role involved in supporting the data entry updates/ gathering required information / documents to support claim finalization. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the system and perform follow ups with vendor for the required information.
 
 
Managing tasks and workflows in accordance to set standards and ensuring necessary claims processing guidelines are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business. Interact with stateside partners and provide necessary reporting across people and process KPI&rsquo;s. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Ensure knowledge upkeep of the team and adherence to standards and KPI&rsquo;s</li><li>
Proactively identify challenges from a delivery/operational perspective and build out recovery action plans</li></ul><ul><li>
Drive Transformation outcomes through digital and operational levers</li><li>
Fair practices to manage tasks and have a Claims ownership mindset</li><li>
Ensure team adhering to processing guidelines and maintaining the necessary accuracy</li><li>
Retention of talent is key and ensure all EWS procedures and stability reporting is in place</li><li>
Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team)</li></ul><ul><li>
Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets</li><li>
Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow</li><li>
Conduct process trainings / refresher trainings / Feedback sessions across the team</li><li>
Walk the Talk by leading the way with Continuous improvement best practices &ndash; rigor with daily huddles, performance/ knowledge management, build resiliency through training etc.</li><li>
Initiate Ideation sessions and identify problem areas across the process lifecycle</li></ul><ul><li>
Deliver operational efficiencies through defined levers</li><li>
Arrange and attend business meetings (in-person/virtually)</li><li>
Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting</li><li>
Interact with leadership teams and raise flags on any business/financial risk that is observed in the process</li><li>
Mentor and guide team members through our shared purpose behaviors and leadership practices</li><li>
Self-grooming from a leadership and domain perspective to drive capability expansion and growth</li></ul><ul><li>
Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners</li><li>
Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership</li><li>
Adherence to employee engagement processes (1-0-1&rsquo;s, Development plan building)</li></ul>
Supervisory Responsibilities:
This job have supervisory duties
Preferred Qualifications:
Education and Experience
<ul><li>Bachelor&rsquo;s Degree or equivalent experience</li><li>
7 - 9 years of related experience in Property Claims</li><li>
Managed a team with at least 15+ FTE</li><li>
Exposure to handling voice / Backoffice</li></ul><ul><li>
Operational experience handling Claims Insurance processing</li><li>
Hands-on experience &amp; knowledge about Transition and business set up</li><li>
External Insurance certification will be preferred</li><li>
Green Belt certified or Project Management Certification will be an advantage</li><li>
Should be Experienced with Voice process</li></ul>
Knowledge/Skills/Abilities/Experience<ul><li>
Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy</li><li>
Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork</li><li>
Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders</li><li>
Applies conflict management and problem resolution skills</li><li>
Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis</li></ul>
Primary Skills
Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building
Shift Time
Recruiter Info
Dipti Murudkar
dsudh@allstate.com
About Allstate
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization&rsquo;s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.</div>

Team Leader - Property Claims ( Voice)

GAINSCO

<div>Are You Driven?&reg; We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO&rsquo;s work environment rewards engaged individuals who have a desire to contribute and succeed. That&rsquo;s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.

We are seeking a skilled and experienced Bodily Injury Claims Adjuster to join our team, focusing on attorney-represented claims. This role involves investigating, evaluating, and settling claims by leveraging technical expertise and human relations skills to ensure fair and prompt resolutions. The ideal candidate will have a strong background in auto insurance claims, including experience handling attorney-represented injury claims and a solid understanding of policy language, state statutes, and compliance regulations.

What does a BODILY INJURY CLAIMS ADJUSTER- ATTORNEY REPRESENTED do at GAINSCO?
<ul>
<li>Establish proof of loss by evaluating and investigating submitted documentation.</li>
<li>Secure additional information from claimants, witnesses, physicians, employers, hospitals, and other insurance companies.</li>
<li>Initiate and conduct investigations of claims with complex coverage concerns, utilizing knowledge of comparative negligence, causation, and injury mechanisms.</li>
<li>Employ effective investigation skills to amicably resolve files, with a focus on litigation handling, communication, and coverage issues.</li>
<li>Investigate newly assigned claims in multiple states, including analyzing complex coverage and conducting liability investigations.</li>
<li>Handle attorney-represented bodily injury, property damage, UM/UIM, and Med/PIP claims.</li>
<li>Provide timely evaluations of demands from attorneys to facilitate prompt resolutions.</li>
<li>Ensure compliance with legal guidelines, company policies, and state and federal insurance regulations.</li>
<li>Maintain accurate and thorough documentation in all claim files.</li>
</ul>
What is required?

Education:
<ul>
<li>Bachelor&rsquo;s degree preferred.</li>
</ul>
Licenses/ Certifications:
<ul>
<li>To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.</li>
<li><ul><li>Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.</li>
<li>All licenses must be maintained in accordance with state requirements.</li>
</ul></li><li>Professional Insurance and/or Claims Designations are a plus.</li>
</ul>
Experience:
<ul>
<li>Minimum of four years of experience in Auto Insurance as a Claims Adjuster.</li>
<li>Prior experience handling minor to moderately severe attorney-represented injury claims is required.</li>
<li>Proven ability to interpret policy language and state statutes.</li>
<li>Strong track record of making sound coverage and liability decisions based on facts and investigations.</li>
<li>Bilingual (English/Spanish) preferred.</li>
</ul>
Other skills and abilities:
<ul>
<li>Ability to manage time while prioritizing multiple tasks.</li>
<li>Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.</li>
<li>Demonstrates a high commitment to quality.</li>
<li>Possess strong negotiation and analytical skills.</li>
<li>Ability to gather and analyze information to evaluate results and choose the best solution to the problem.</li>
<li>Knowledge of ImageRight and Claims Manager preferred.</li>
</ul>
What else do you need to know?
<ul>
<li>Hybrid Schedule - Must live in the Dallas/Fort Worth TX metroplex.</li>
<li>Competitive Salary based on experience.</li>
<li>Excellent benefits package: medical, dental, &amp; vision insurance, life insurance, short-term and long-term disability insurance.</li>
<li>Parental Leave Policy</li>
<li>401K + Company Match</li>
<li>PTO Plan + Paid Company determined Holidays.</li>
</ul>
 **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Bodily Injury Claims Adjuster (Attorney Represented)

Zurich Insurance

<div><div><div><div><div>Job Summary</div>
</div><div><div>
Zurich is one of the world&rsquo;s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With around 55,000 employees serving customers in more than 210 countries and territories, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.</div><div> 
Commercial Insurance Middle East is looking for a Junior Claims Adjuster to join and play a key role in the expansion of our Claims Team. This individual will help and support the Claims Coordinator control in administrative, data entry and processing tasks. It is envisaged they will also build their own portfolio of lower complexity claims to help resolve these claims for our customers. They will build a technical knowledge whilst maintaining a strong customer-centric service and supporting our Zurich Middle East claims strategy.</div></div></div><div><div><div>
Job Accountabilities</div>
</div><div><div>
As Junior Claims Adjuster, your main responsibilities will involve:</div>
<ul>
<li>Supporting the team in administrative data entry and processing tasks</li>
<li>Working and contributing as part of a busy and established team.</li>
<li>Following Claims best practices, standards and procedures.</li>
<li>Learning and developing a strong claims handling knowledge.</li>
<li>Focusing on data input accuracy and task completion.</li>
<li>Managing proactively assigned cases to conclusion by determining coverage by gathering and analysing relevant facts.</li>
<li>Establishing timely reserves and performing ongoing reviews throughout the claims-cycle by estimating and validating the value of claims.</li>
<li>Negotiating claims settlements by utilising available tools and resources within authority limits.</li>
<li>Ensuring case files are maintained in a timely and comprehensive manner.</li>
</ul></div></div><div><div><div>Job Qualifications</div>
</div><div><div>
To be successful in this role, you will need:</div>
<ul>
<li>Must have a University or College Degree (or equivalent).</li>
<li>At least 2 years of experience working within an Insurance operation environment ideally in a Claims operation environment.</li>
<li>Insurance related Certificate from CII or CILA is desirable.</li>
<li>Strong attention to detail and data input accuracy.</li>
<li>A strong team member with a desire to learn and develop.</li>
<li>Strong negotiation skills combined with an investigative ability.</li>
<li>Fluency in English language skills, both written and spoken. Arabic desirable but not essential.</li>
<li>Excellent working knowledge of Microsoft Office products.</li>
</ul></div></div><div><div><div>Zurich Values</div>
</div><div><div>Collaborate Together</div><div>
Develop &amp; Grow</div><div>
Puts Customers First</div><div>
Motivational fit</div><div>
Make it Happen</div><div>
Problem Solving</div></div></div></div><div>
Why Zurich</div> 
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.</div> 
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: Hybrid</li>
<li>Employment Type: Fixed Term Contract (12 Mos.)</li>
<li>Recruiter name: CI ME HR Team</li>
<li>Closing Date: 31 Oct 2025</li></ul></div>

Junior Claims Adjuster (12 mos. FTC)

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