property claims manager

Copper Claims Services, Inc.

Job descriptionCopper Claims Services is a quickly growing independent loss adjusting firm based out of Irvine, CA.Copper Claims Services excels in providing custom claims solutions for Property and Casualty, Transportation, Agriculture and Public Entity clients, with an emphasis on Specialized Programs. Our extensive and diverse background allows our staff to fully understand the needs of our customers and how evaluations should be presented. We pride ourselves in being a trusted resource for specialty programs.We are currently looking for career-minded individuals to join our team as a Technical Claims Manager for virtual US liability claims. In this role, you will manage, investigate and resolve general liability and auto liability claims with moderate to severe complexity, with minimal oversight. You will work with both direct employees and independent contractors to support our clients by providing fair and accurate estimates, thorough investigations, and detailed written and oral status reports. You will oversee quality delivery, timeliness of claim resolution and assure positive customer experiences of the team.This role suits someone with strong technical expertise in general liability disciplines, excellent communication skills, leadership skills and ability to multitask.The skills required for success are:&middot; Experience in managing both general liability bodily injury and property damage claims. Construction defect experience is a plus.&middot; Maintain continuous and professional communication with our clients to ensure their needs are met.&middot; Analyze and evaluate damages including bodily injury, and property damage claims.&middot; Ability to conduct and oversee liability investigations to include taking recorded statements, gathering medical injury documentation and evaluating losses to negotiate and settle.&middot; Litigation claims expertise required.&middot; Prepare clear, concise, and timely narrative reports for our clients&middot; Ability to review contracts required to determine contractual liability obligations&middot; Skilled at writing tender, demand and coverage letters&middot; Xactimate and CCC estimating experience a plus.&middot; Conscientious, hard-working, and flexible during high volumes, with the ability to cope with a fast-changing working environment.&middot; Enthusiastic, professional, and work with a positive attitude.&middot; Desire to embrace innovative working practices and make suggestions to improve company process.&middot; Ability to guide and support team members and contractors, by providing constructive feedback to ensure the final product is done timely and with quality.&middot; Organized, diligent, and able to run tasks through to completion.Qualifications:&middot; 8-10 years of commercial general liability to include bodily injury or property damage claim evaluation experience required.&middot; 5 years of leadership/supervisor experience preferred.&middot; Prior experience training and overseeing staff a plus&middot; Proficient in Microsoft Office (Word, Excel, and Outlook)&middot; Proven ability to provide exceptional customer service&middot; Strong written and verbal communication skills&middot; Understands and displays a sense of urgency in claims handling&middot; Exceptional organization and time management skills&middot; CPCU or other Insurance Designation like AIC or CLA desiredJob Type: Full-timePay: $90,000 - $125,000 per yearBenefits:&middot; 401(k)&middot; 401(k) matching&middot; Dental insurance&middot; Health insurance&middot; Paid time off&middot; Vision insurance&middot; Work from homeSchedule:&middot; 8 hour shift&middot; Monday to FridayExperience:&middot; General Liability claims handling 8- 10 years (Required)&middot; Litigation experience (Required)Location:Work Location: RemotePay: $90,000.00 - $125,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Remote

General Liability Claims Manager

Mercury Insurance Company

<div>Overview:

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! 
Position Summary:
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!
Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events.
The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. 

Geo-Salary Information:
<div>
An in-person interview may be required during the hiring process</div><div></div><div> 
State specific pay scales for this role are as follows:</div><div>
$44,466 to $$77,881 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div></div><div> 
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities:

Essential Job Functions:<ul><li>
Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner.</li><li>
Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc.
</li><li>Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.</li><li>
Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>
Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>
Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>
Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>
At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>
Other functions may be assigned</li></ul>
Qualifications:

Education:
Preferred:<ul><li>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</li><li>Ability to obtain state specific property claims licensing, as required.</li><li>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</li></ul>
Experience:
Minimum:<ul><li>Experience in a related field: property claims experience, customer service environment, retail.</li><li>Are known for clear and professional communication, both written and verbal</li></ul>
Preferred:<ul><li>Have prior experience using estimating software like Xactimate.</li><li>Are bilingual and/or have prior military experience is a plus</li><li>1-3 years equivalent industry experience is preferred</li></ul>
Skills &amp; Abilities:
Minimum:
As a Property Claims Specialist I, you will:<ul><li>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims</li><li>Have a passion for outstanding customer service</li><li>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</li><li>Be comfortable with and adaptable to new technology and business tools</li><li>Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate:</li><li>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</li><li>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</li></ul> 

About the Company:
<div>
Why choose a career at Mercury?</div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div> 
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div>
We offer many great benefits, including:</div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $44,466.00 - USD $77,881.00 /Yr.</div>

Property Claims Specialist

SageSure

<div>Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Manager, Specialty Operations. A qualified candidate must possess extensive experience in navigating complex claim situations, leading high-performing teams, and driving strategic initiatives to achieve business goals. The ideal candidate will have a proven track record of creating, developing, and leading highly successful teams through significant periods of change and growth. As SageSure's Claims team continues to expand, you'll play a pivotal role in ensuring the claims team scales with excellence, builds a sustainable business model for the future, and maintains the highest standards of quality and operational integrity.

What you'd be doing:
<ul>
<li>Provide leadership and strategic oversight for Specialty Operations, including FNOL, Subrogation, and Salvage, managing complex claims, high-risk exposures, and files with significant financial and recovery impact.</li>
<li>Promote customer service excellence by building empathy and passion for the customer experience that meets or exceeds customer expectations at an organizational level.</li>
<li>Responsible for performance management, administration, training, development, and coaching of multiple teams within the unit, ensuring alignment with broader company goals.</li>
<li>Analyze complex trends and take strategic action to avoid recurrence, appropriately escalating significant issues to executive leadership when needed.</li>
<li>Promote a culture committed to identifying process efficiencies to continuously improve how work is completed across the claims unit.</li>
<li>Ensure claims within the unit meet or exceed quality and regulatory requirements while maintaining the highest standards of integrity and operational excellence.</li>
<li>Effectively collaborate with senior management in employee recruitment and staffing decisions to ensure the claims unit is adequately resourced.</li>
</ul>
We're looking for someone who has:
<ul>
<li>Bachelor's degree in a relevant field</li>
<li>10+ years of property claims experience</li>
<li>4+ years of property claims leadership experience</li>
<li>Experience fostering and managing key vendor partnerships at a strategic level</li>
<li>Proven ability to effectively communicate complex technical and business items clearly and succinctly, both written and verbally</li>
<li>Proven ability to work effectively across technical and business-oriented stakeholders</li>
<li>Proven ability to lead department-wide initiatives with limited oversight</li>
</ul>
Highly preferred candidates also have:
<ul>
<li>Master's degree in a related field</li>
<li>15+ years of property claims experience</li>
<li>7+ years of property claims leadership experience</li>
<li>Insurance-related designations/certifications</li>
<li>Experience as a claims process designer or owner at a strategic level</li>
</ul>
About the Claims team at SageSure:

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.<div>
About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders.

 We have more than 1,000 employees in a distributed workforce environment across 12 offices&mdash;Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI&mdash;who are tackling the industry's toughest challenges.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

California Applicants: View SageSure's Workforce Members' Privacy Notice - CA Privacy Policy &amp; Notice of Collection</div></div>

Senior Manager, Claims Specialty Operations

WCF Insurance

<div>WCF, an &quot;A&quot; rated insurance carrier growing across the western United States, is looking to add a skilled claims professional to our expanding team. Our Commercial Claims Department has an immediate opening for a Senior Commercial Property Claims Adjuster. We are seeking someone who can demonstrate WCF Insurance values: doing the right thing, being great at your job, and helping others succeed.
This full-time, exempt position is available to candidates located near Denver, Colorado on a hybrid (Tuesday through Thursday in office) schedule. 
Responsibilities
The Senior Commercial Property Claims Adjuster will respond to our commercial property insureds from the first contact to conclusion of the claim process. This includes appropriate investigation, analysis and explanation of coverage applicable to the claim's elements. The person in this position communicates claims decisions and key developments to policyholders, claimants, restoration professional, and agents. The Senior Property Claims Adjuster's responsibilities will consist of damage evaluation for commercial structure and personal property, loss of business income, bailment, inland marine, mechanical breakdown and assist with damage assessments of commercial property involved in liability claims. 
Qualifications
The ideal candidate for this position will have:<ul><li>
Bachelor's degree or appropriate combination of insurance industry designations</li><li>
At least seven years of property claims adjusting experience, commercial property claims experience is a huge plus 
</li><li>
Certification in water restoration is a plus 
</li><li>
Advanced understanding of the Unfair Claims Practices Act, policy contracts, and other insurance principles</li><li>
Familiarity with claims management systems and claims estimating software systems</li><li>
Sound literacy in the functioning of restaurants, condominium associations, homeowners' associations and the application of building codes.</li><li>
Strong communication skills</li><li>
Organization, time-management, and decision-making skills</li><li>
Proficiency in the Microsoft Office suite and Windows operating system</li></ul> 
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position. 
Compensation
Expected salary for an individual based in Colorado is $88,000 to $109,000 annually depending upon education and experience level. 
Benefits
We work hard to attract and retain exceptional people who deliver leading-edge service to our customers. To support that goal, we offer a competitive benefits package, strong work-life programs, and opportunities for both personal and professional growth. As WCF continues to expand, employees will find meaningful opportunities for advancement. We believe the best results come from a positive work environment paired with a healthy life outside of work.
WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP), profit-sharing, and time off to volunteer in the local community. All employees earn 4 weeks of vacation in their first year. 
WCF INSURANCE DE&amp;I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace. 
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.</div>

Senior Commercial Property Claims Adjuster

<div>WCF, an &quot;A&quot; rated insurance carrier growing across the western United States, is looking to add a skilled claims professional to our expanding team. Our Commercial Claims Department has an immediate opening for a Senior Commercial Property Claims Adjuster. We are seeking someone who can demonstrate WCF Insurance values: doing the right thing, being great at your job, and helping others succeed.
This full-time, exempt position is available to candidates located near Sandy, Utah on a hybrid (Tuesday through Thursday in office) schedule. 
Responsibilities
The Senior Commercial Property Claims Adjuster will respond to our commercial property insureds from the first contact to conclusion of the claim process. This includes appropriate investigation, analysis and explanation of coverage applicable to the claim's elements. The person in this position communicates claims decisions and key developments to policyholders, claimants, restoration professional, and agents. The Senior Property Claims Adjuster's responsibilities will consist of damage evaluation for commercial structure and personal property, loss of business income, bailment, inland marine, mechanical breakdown and assist with damage assessments of commercial property involved in liability claims. 
Qualifications
The ideal candidate for this position will have:<ul><li>
Bachelor's degree or appropriate combination of insurance industry designations</li><li>
At least seven years of property claims adjusting experience, commercial property claims experience is a huge plus 
</li><li>
Certification in water restoration is a plus 
</li><li>
Advanced understanding of the Unfair Claims Practices Act, policy contracts, and other insurance principles</li><li>
Familiarity with claims management systems and claims estimating software systems</li><li>
Sound literacy in the functioning of restaurants, condominium associations, homeowners' associations and the application of building codes.</li><li>
Strong communication skills</li><li>
Organization, time-management, and decision-making skills</li><li>
Proficiency in the Microsoft Office suite and Windows operating system</li></ul> 
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position. 
Compensation
Expected salary for this position is $80,000 to $100,000 annually depending upon location, education, and experience level. 
Benefits
We work hard to attract and retain exceptional people who deliver leading-edge service to our customers. To support that goal, we offer a competitive benefits package, strong work-life programs, and opportunities for both personal and professional growth. As WCF continues to expand, employees will find meaningful opportunities for advancement. We believe the best results come from a positive work environment paired with a healthy life outside of work.
WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP), profit-sharing, and time off to volunteer in the local community. All employees earn 4 weeks of vacation in their first year. 
WCF INSURANCE DE&amp;I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace. 
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.</div>

<div>WCF, an &quot;A&quot; rated insurance carrier growing across the western United States, is looking to add a skilled claims professional to our expanding team. Our Commercial Claims Department has an immediate opening for a Senior Commercial Property Claims Adjuster. We are seeking someone who can demonstrate WCF Insurance values: doing the right thing, being great at your job, and helping others succeed.
This full-time, exempt position is available to candidates located near Phoenix, Arizona on a hybrid (Tuesday through Thursday in office) schedule. 
Responsibilities
The Senior Commercial Property Claims Adjuster will respond to our commercial property insureds from the first contact to conclusion of the claim process. This includes appropriate investigation, analysis and explanation of coverage applicable to the claim's elements. The person in this position communicates claims decisions and key developments to policyholders, claimants, restoration professional, and agents. The Senior Property Claims Adjuster's responsibilities will consist of damage evaluation for commercial structure and personal property, loss of business income, bailment, inland marine, mechanical breakdown and assist with damage assessments of commercial property involved in liability claims. 
Qualifications
The ideal candidate for this position will have:<ul><li>
Bachelor's degree or appropriate combination of insurance industry designations</li><li>
At least seven years of property claims adjusting experience, commercial property claims experience is a huge plus 
</li><li>
Certification in water restoration is a plus 
</li><li>
Advanced understanding of the Unfair Claims Practices Act, policy contracts, and other insurance principles</li><li>
Familiarity with claims management systems and claims estimating software systems</li><li>
Sound literacy in the functioning of restaurants, condominium associations, homeowners' associations and the application of building codes.</li><li>
Strong communication skills</li><li>
Organization, time-management, and decision-making skills</li><li>
Proficiency in the Microsoft Office suite and Windows operating system</li></ul> 
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position. 
Compensation
Expected salary for this position is $80,000 to $100,000 annually depending upon location, education, and experience level. 
Benefits
We work hard to attract and retain exceptional people who deliver leading-edge service to our customers. To support that goal, we offer a competitive benefits package, strong work-life programs, and opportunities for both personal and professional growth. As WCF continues to expand, employees will find meaningful opportunities for advancement. We believe the best results come from a positive work environment paired with a healthy life outside of work.
WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP), profit-sharing, and time off to volunteer in the local community. All employees earn 4 weeks of vacation in their first year. 
WCF INSURANCE DE&amp;I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace. 
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.</div>

<div>Overview:

Position Summary:
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!
Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors. 
The Property Claims Field Adjuster will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle minor to moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. 

Geo-Salary Information:
<div>
State specific pay scales for this role are as follows:</div><div></div><div> 
$61,864 to $108,197 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div></div><div> 
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities: Essential Job Functions:<ul><li>Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.</li><li>Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers&rsquo; home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims.</li><li>Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed.</li><li>Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>Other functions may be assigned</li></ul>
Qualifications:

Education:<ul><li>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</li><li>Valid driver&rsquo;s license is required.</li><li>Ability to obtain state specific property claims licensing, as required.</li><li>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</li></ul>
Experience:<ul><li>Have prior experience using estimating software like Xactimate.</li><li>Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation</li><li>Are known for clear and professional communication, both written and verbal</li><li>Are bilingual and/or have prior military experience is a plus</li><li>1-3 years equivalent industry experience is preferred</li></ul>
Knowledge and Skills:
As a Property Claims Field Adjuster 1, you will:<ul><li>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims</li><li>Have a passion for outstanding customer service</li><li>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</li><li>Be comfortable with and adaptable to new technology and business tools</li><li>Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate:</li></ul>
o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.
o Ability to lift and carry up to 50 pounds.<ul><li>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</li><li>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</li><li>Drive to and from multiple locations and occasionally outside of normal business hours.</li></ul> 
About the Company:
<div>
Why choose a career at Mercury?</div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div> 
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div>
We offer many great benefits, including:</div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $63,410.00 - USD $117,348.00 /Yr.</div>

Property Claims Specialist Field I

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