protective services specialist

Virginia Department of Social Services

<div><p><b>Title Description-
</b></p><div><div><b>Family Services Specialist I </b>- represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/&rsquo;Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter&rsquo;s functioning more independently as a full performance Family Services Specialist.
</div></div><div><div><b>The Family Services Specialist II </b>- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions).<br>
</div></div><p><br>
<b>General Work Tasks (Illustrative Only) &ndash;
</b></p><div><ul><li>Interprets laws, policies and regulations as applied to specific area of responsibility;
</li><li>Monitors, coordinates and administers specific programs as assigned;
</li><li>Coordinates services within specific area of responsibility;
</li><li>Interviews and assesses customer needs and other relevant factors &ndash; such as education/skill levels, abilities, interests, and support systems.
</li><li>Informs clients of related service programs rules/regulations, and right to participate;
</li><li>Presents cases to determine appropriate services and writes/implements service plans;
</li><li>Provides case management services to monitor compliance;
</li><li>Manages program waiting lists;
</li><li>Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
</li><li>Completes necessary federal, state and local planning and reporting requirements;
</li><li>Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
</li><li>Conducts overall monitoring of programs in specific area of responsibility;
</li><li>Serves as resource to clients and the community in area of expertise; and
</li><li><p>Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.<br>
</p></li></ul></div><p></p><div><b>Knowledge, Skills, and Abilities: Knowledge- </b>Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.<br>
</div><div></div><br>
<div><b>Skills- </b>Skill in operating a motor vehicle and personal computer with associated software.<br>
</div><div></div><br>
<div><b>Abilities- </b>Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.<br>
</div><div></div><br>
<div><b>Education and Experience- </b>Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
</div><div><br>
<b>Preferred Qualifications: </b>Considerable experience in assigned program area/human services programs and completion of required training programs.<br>
</div><div></div><p>Experience in foster care and completion of VDSS training programs or equivalent combination of training which provides the required knowledge, skills, and abilities.
</p><p>Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license.<br>
<br>
</p><p>Experience with and understanding of agency software programs such as VaCMS, OASIS, and Safe Measures.<br>
<br>
</p><p>Veteran and/or Disabled Veteran.<br>
<br>
</p><p><b>Special Requirements: </b>Applicants will be subject to a Criminal History Background search, Central Registry search and DMV/driving record check. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
</p><p>All offers of employment are contingent upon satisfactory results of the required checks and screenings.
</p><p>Driving record and valid license must be submitted before actual start date if being considered for employment.
</p><p>Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.</p></div>

Family Services Specialist I/II - Foster Care

Department Of Family And Protective Services

<div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><div></div><div><b><br>
What You Get Beyond Your Paycheck</b></div><div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><div></div><div><br>
Here&rsquo;s what you get as a full-time employee:</div><ul><li><b>
100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li><li><b>
Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li><li><b>
Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li><li><b>
Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li><li><b>
Flexible spending accounts</b> for added tax savings on health and dependent care</li><li><b>
Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><div></div><div><br>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div><div>
You can see all the details here: ERS recruitment brochure</div><p></p><p><b><br>
Functional Title: </b>APS Investigator Specialist<br>
<b>Job Title: </b>APS INV Specialist I<br>
<b>Agency: </b>Dept of Family &amp; Protectve Svc<br>
<b>Department: </b>Region 5 APS In-Home Dir Del<br>
<b>Posting Number: </b>15890<br>
<b>Closing Date: </b>05/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$3,816.65<b> </b>- $5,372.41<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-17<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> ORANGE<br>
<b>Job Location Address:</b> 2220 GLORIA DR<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1<br>
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><p><br>
An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times &ndash;but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.<br>
<br>
Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.<br>
<br>
HELP US MAKE A DIFFERENCE:</p><p>
To explore more of what Adult Protective Services Investigators do, click here.</p><p>
For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
</p><div>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><br>
<div></div><ul><li>
Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.</li><li>
Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.</li><li>
Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.</li><li>
Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.</li><li>
Makes presentations and participates in community awareness and related activities to inform the public about the program.</li><li>
Prepares routine, statistical, and special reports for management.</li><li>
Serves in lead capacity in absence of supervisor.</li><li>
Performs other duties as assigned and required to maintain unit operations.</li><li>
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li><li>
Attends work regularly in accordance with agency leave policy.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><br>
<p></p><ul><li>
Knowledge of agency policies, procedures, and standards.</li><li>
Knowledge of Texas laws relating to adult protective services.</li><li>
Knowledge of gerontology and the dynamics of the aging process.</li><li>
Knowledge of special problems of the aged and disabled.</li><li>
Knowledge of crisis intervention techniques and skills.</li><li>
Knowledge of differing cultures/ethnic groups and values.</li><li>
Skill in establishing and maintaining effective working relationships.</li><li>
Skill in effective verbal and written communication.</li><li>
Ability to work effectively with difficult abuse/neglect complaints.</li><li>
Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.</li><li>
Ability to operate a personal computer and various software packages.</li><li>
Ability to operate standard office equipment including fax and copy machines.</li><li>
Ability to make home visits in isolated or high crime areas that may involve exposure to substandard and unsanitary living conditions.</li><li>
Ability to be on call in order to receive reports of abuse, neglect, and exploitation.</li><li>
Ability to work with violent and dangerous individuals.</li></ul><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><p><br>
This position requires use of the applicant's personal motor vehicle to complete job functions.</p><div>
Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><p><br>
Adult Protective Services Investigator Specialist I: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.</p><p>
Adult Protective Services Investigator Specialist II: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist I for 9 months AND have received Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist III: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist II for 9 months AND have received Advanced Adult Protective Services Investigator Specialist Certification OR currently employed as a Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist IV: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist III for 24 months AND have received Senior Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services.</p><div></div><div><b><br>
Preferred Criteria</b></div><br>
<div></div><ul><li>
Completion of coursework or a degree in Social Work, Criminal Justice, Sociology, Counseling, Education, or a related field.</li><li>
Experience working in a government agency, nonprofit, or school providing support to individuals or families in need, including children, adults, older adults, or people with disabilities.</li><li>
Prior experience in case management, investigations, law enforcement, or courtroom testimony related to protective services, social services, or family and adult welfare.</li><li>
Experience conducting interviews or assessments with individuals or families regarding highly sensitive matters.</li></ul><div></div><div><b><br>
Additional Information:</b></div><div></div><p><br>
This position may be filled at any level from an APS Specialist I to APS Specialist IV. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group.
</p><p>PHYSICAL REQUIREMENTS:</p><p>
These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</p><div>
Physical Activities: He/she is frequently asked to stand, hear, and talk; he/she is occasionally asked to climb.</div><div><br>
</div><div>Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</div><div></div><div><br>
Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</div><div></div><div><br>
Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</div><div></div><p><br>
The APS Professional Education Program reimburses eligible staff for the cost of tuition and fees up to $10,500 per fiscal year. An applicant must be an APS employee and must have one year of full-time continuous APS employment before the date of the application is due. To be eligible, you must be enrolled in a bachelor&rsquo;s or master&rsquo;s program that is relevant to APS work and any position within APS can apply.
</p><p>Business-related travel is reimbursed at the state-approved mileage rate and according to DFPS policy.</p><p>
APS Investigator Specialists are mobile caseworkers. Mobile casework is not the same as working from home. APS Investigator Specialists spend the majority of their workday &ldquo;in the field&rdquo; conducting home visits to interview clients and alleged perpetrators. Although each workday may begin and end at home, APS Investigator Specialists are expected to be in the field making visits and engaging the community every day.
</p><p>This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances&mdash;including last-minute situations&mdash;where you&rsquo;ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.</p><p></p><p><br>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p><p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p><p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p><p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p><p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p><p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div>

APS Investigator Specialist

<div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><div></div><div><b><br>
What You Get Beyond Your Paycheck</b></div><div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><div></div><div><br>
Here&rsquo;s what you get as a full-time employee:</div><ul><li><b>
100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li><li><b>
Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li><li><b>
Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li><li><b>
Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li><li><b>
Flexible spending accounts</b> for added tax savings on health and dependent care</li><li><b>
Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><div></div><div><br>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div><div>
You can see all the details here: ERS recruitment brochure</div><p></p><p><b><br>
Functional Title: </b>APS Investigator Specialist<br>
<b>Job Title: </b>APS INV Specialist III<br>
<b>Agency: </b>Dept of Family &amp; Protectve Svc<br>
<b>Department: </b>Region 5 APS In-Home Dir Del<br>
<b>Posting Number: </b>15859<br>
<b>Closing Date: </b>05/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$4,408.14<b> </b>- $6,335.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-19<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework:</b><br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> NACOGDOCHES<br>
<b>Job Location Address:</b> 2027 N STALLINGS<br>
<b>Other Locations:</b> Hemphill<br>
<b>MOS Codes:</b> 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1<br>
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><b><br>
THIS POSITION WILL BE HOUSED IN HEMPHILL. COVERAGE AREAS INCLUDE NACOGDOCHES, ANGELINA, SHELBY, AND SABINE COUNTIES.</b></div><div></div><p><br>
An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times &ndash;but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.<br>
<br>
Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.<br>
<br>
HELP US MAKE A DIFFERENCE:</p><p>
To explore more of what Adult Protective Services Investigators do, click here.</p><p>
For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
</p><div>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><br>
<div></div><ul><li>
Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.</li><li>
Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.</li><li>
Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.</li><li>
Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.</li><li>
Makes presentations and participates in community awareness and related activities to inform the public about the program.</li><li>
Prepares routine, statistical, and special reports for management.</li><li>
Serves in lead capacity in absence of supervisor.</li><li>
Performs other duties as assigned and required to maintain unit operations.</li><li>
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li><li>
Attends work regularly in accordance with agency leave policy.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><br>
<p></p><ul><li>
Knowledge of agency policies, procedures, and standards.</li><li>
Knowledge of Texas laws relating to adult protective services.</li><li>
Knowledge of gerontology and the dynamics of the aging process.</li><li>
Knowledge of special problems of the aged and disabled.</li><li>
Knowledge of crisis intervention techniques and skills.</li><li>
Knowledge of differing cultures/ethnic groups and values.</li><li>
Skill in establishing and maintaining effective working relationships.</li><li>
Skill in effective verbal and written communication.</li><li>
Ability to work effectively with difficult abuse/neglect complaints.</li><li>
Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.</li><li>
Ability to operate a personal computer and various software packages.</li><li>
Ability to operate standard office equipment including fax and copy machines.</li><li>
Ability to make home visits in isolated or high crime areas that may involve exposure to substandard and unsanitary living conditions.</li><li>
Ability to be on call in order to receive reports of abuse, neglect, and exploitation.</li><li>
Ability to work with violent and dangerous individuals.</li></ul><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><p><br>
This position requires use of the applicant's personal motor vehicle to complete job functions.</p><div>
Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><p><br>
Adult Protective Services Investigator Specialist I: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.</p><p>
Adult Protective Services Investigator Specialist II: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist I for 9 months AND have received Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist III: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist II for 9 months AND have received Advanced Adult Protective Services Investigator Specialist Certification OR currently employed as a Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist IV: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist III for 24 months AND have received Senior Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services.</p><div></div><div><b><br>
Preferred Criteria</b></div><br>
<div></div><ul><li>
Completion of coursework or a degree in Social Work, Criminal Justice, Sociology, Counseling, Education, or a related field.</li><li>
Experience working in a government agency, nonprofit, or school providing support to individuals or families in need, including children, adults, older adults, or people with disabilities.</li><li>
Prior experience in case management, investigations, law enforcement, or courtroom testimony related to protective services, social services, or family and adult welfare.</li><li>
Experience conducting interviews or assessments with individuals or families regarding highly sensitive matters.</li></ul><div></div><div><b><br>
Additional Information:</b></div><div></div><p><b><br>
This position may be filled at any level from an APS Specialist I to APS Specialist IV</b><b>.</b> Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group.</p><p>
PHYSICAL REQUIREMENT:</p><p>
These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</p><div>
Physical Activities: He/she is frequently asked to stand, hear, and talk; he/she is occasionally asked to climb.</div><div><br>
</div><div>Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</div><div></div><div><br>
Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</div><div></div><div><br>
Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</div><div></div><p><br>
The APS Professional Education Program reimburses eligible staff for the cost of tuition and fees up to $10,500 per fiscal year. An applicant must be an APS employee and must have one year of full-time continuous APS employment before the date of the application is due. To be eligible, you must be enrolled in a bachelor&rsquo;s or master&rsquo;s program that is relevant to APS work and any position within APS can apply.
</p><p>Business-related travel is reimbursed at the state-approved mileage rate and according to DFPS policy.</p><p>
APS Investigator Specialists are mobile caseworkers. Mobile casework is not the same as working from home. APS Investigator Specialists spend the majority of their workday &ldquo;in the field&rdquo; conducting home visits to interview clients and alleged perpetrators. Although each workday may begin and end at home, APS Investigator Specialists are expected to be in the field making visits and engaging the community every day.
</p><p>This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances&mdash;including last-minute situations&mdash;where you&rsquo;ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.</p><p></p><p><br>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p><p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p><p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p><p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p><p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p><p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div>

<div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><div></div><div><b><br>
What You Get Beyond Your Paycheck</b></div><div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><div></div><div><br>
Here&rsquo;s what you get as a full-time employee:</div><ul><li><b>
100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li><li><b>
Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li><li><b>
Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li><li><b>
Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li><li><b>
Flexible spending accounts</b> for added tax savings on health and dependent care</li><li><b>
Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><div></div><div><br>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div><div>
You can see all the details here: ERS recruitment brochure</div><p></p><p><b><br>
Functional Title: </b>CPI Investigation Worker Trainee<br>
<b>Job Title: </b>CPI INV Trainee Spec I<br>
<b>Agency: </b>Dept of Family &amp; Protectve Svc<br>
<b>Department: </b>CPS Investigations Region 10<br>
<b>Posting Number: </b>15852<br>
<b>Closing Date: </b>04/27/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$3,816.65<b> </b>- $5,372.41<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-17<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> EL PASO<br>
<b>Job Location Address:</b> 7400 DIANA DR<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1<br>
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.</div><div><br>
</div><div>A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect.</div><div></div><div><br>
HELP US MAKE A DIFFERENCE:</div><div></div><p><br>
To explore more of what Investigation Specialists do, click here.</p><p>
For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
</p><div>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><br>
<div></div><ul><li>
Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.
</li><li>Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.</li><li>
Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities.</li><li>
Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc.</li><li>
Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.
</li><li>Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.</li><li>
Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.</li><li>
Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.</li><li>
Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
</li><li>Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend.</li><li>
Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.
</li><li>Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.
</li><li>Maintains a balance of objectivity and empathy for families living in stressful and crisis situations.</li><li>
Attends and participates in training/meetings/staffings.
</li><li>Performs other duties as assigned and required to maintain unit operations.
</li><li>Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.
</li><li>Attends work regularly in accordance with agency leave policy.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><br>
<div></div><ul><li>
Knowledge of child development</li><li>
Knowledge of family dynamics</li><li>
Skill in effective verbal and written communication</li><li>
Skill in establishing and maintaining effective working relationships</li><li>
Skill in problem solving techniques</li></ul><ul><li>
Ability to operate a personal computer</li><li>
Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm</li><li>
Ability to be on call on a rotating basis and work irregular hours</li><li>
Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions</li></ul><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
This position requires use of the applicant's personal motor vehicle to complete job functions.</div><div></div><div><br>
Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Child Protective Investigations Specialist I: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience.</div><div><br>
</div><div>Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.</div><div></div><div><br>
Child Protective Investigations Specialist II: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services
</div><div>Specialist II in Texas Department of Family and Protective Services.</div><div></div><div><br>
Child Investigations Specialist III: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services.</div><div></div><div><br>
Child Investigations Specialist IV: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services.</div><div></div><div><b><br>
Preferred Criteria</b></div><br>
<div></div><ul><li>
Degree in Social Work, Human Services (Psychology, Sociology, Child &amp; Family Studies, or Counseling), or Criminal Justice.</li><li>
Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields.</li><li>
Bilingual (English/Spanish) preferred.</li><li>
Typing and writing proficiency or writing-related experience/education.</li></ul><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.</div><div><br>
</div><div>Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend.</div><div></div><div><br>
This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit.</div><div><br>
</div><div>Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.</div><div><br>
</div><p>Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides &amp; Core Competencies</p><div></div><div><br>
PHYSICAL REQUIREMENTS:</div><div></div><div><br>
These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</div><div></div><div><br>
Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.</div><div></div><div><br>
Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</div><div></div><div><br>
Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</div><div></div><div><br>
Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</div><div></div><p><br>
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances&mdash;including last-minute situations&mdash;where you&rsquo;ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.</p><p></p><p><br>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p><p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p><p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p><p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p><p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p><p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div>

CPI Investigation Worker Trainee

<div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><div></div><div><b><br>
What You Get Beyond Your Paycheck</b></div><div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><div></div><div><br>
Here&rsquo;s what you get as a full-time employee:</div><ul><li><b>
100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li><li><b>
Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li><li><b>
Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li><li><b>
Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li><li><b>
Flexible spending accounts</b> for added tax savings on health and dependent care</li><li><b>
Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><div></div><div><br>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div><div>
You can see all the details here: ERS recruitment brochure</div><p></p><p><b><br>
Functional Title: </b>CPS Family Based Safety Services Worker<br>
<b>Job Title: </b>CPS FBSS Spec I<br>
<b>Agency: </b>Dept of Family &amp; Protectve Svc<br>
<b>Department: </b>Region 3W CPS Dir Del - FBSS<br>
<b>Posting Number: </b>15775<br>
<b>Closing Date: </b>04/23/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$3,816.65<b> </b>- $5,372.41<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-17<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> LEWISVILLE<br>
<b>Job Location Address:</b> 190 CIVIC CIR STE 220<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1<br>
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><p><br>
After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.<br>
<br>
Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.<br>
<br>
HELP US MAKE A DIFFERENCE:<br>
<br>
To explore more of what CPS Family Based Safety Services Workers do, click here.<br>
<br>
For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
</p><p>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</p><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><br>
<div></div><ul><li>
Responds quickly in crisis situations.
</li><li>Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals.</li><li>
Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.</li><li>
Interacts objectively with &ldquo;caretakers&rdquo; who have abused and/or neglected children in their care.
</li><li>Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private.
</li><li>Encounters family members who are angry and/or scared.</li><li>
Helps identify resources and community support available to the family.</li><li>
Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes.
</li><li>Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
</li><li>Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
</li><li>Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner.</li><li>
Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday.
</li><li>Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations.
</li><li>Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
</li><li>Attends and participates in trainings, meetings and staffings.
</li><li>Performs other duties as assigned and required to maintain unit operations.
</li><li>Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.
</li><li>Attends work regularly in accordance with agency leave policy.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><br>
<div></div><ul><li>
Knowledge of child development</li><li>
Knowledge of family dynamics</li><li>
Skill in effective verbal and written communication.</li><li>
Skill in establishing and maintaining effective working relationships.
</li><li>Skill in problem solving techniques</li><li>
Ability to operate a personal computer.
</li><li>Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm.</li><li>
Ability to be on call on a rotating basis and work irregular hours.</li><li>
Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.</li></ul><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><p><br>
This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.</p><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><p><br>
Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.</p><p>
Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services.</p><p>
Child Protective Services Family Based Safety Worker III: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services.</p><p>
Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services.</p><div><b>
Preferred Criteria</b></div><br>
<div></div><ul><li>
Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health.</li><li>
Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services.</li><li>
Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.</li></ul><div></div><div><b><br>
Additional Information:</b></div><div></div><p><br>
This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary.
</p><p>This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit.
</p><p>Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.
</p><p>Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides &amp; Core Competencies</p><p><b>
PHYSICAL REQUIREMENTS:</b></p><p>
These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</p><p>
Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.</p><p>
Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</p><p>
Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</p><p>
Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</p><p>
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances&mdash;including last-minute situations&mdash;where you&rsquo;ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.</p><p></p><p><br>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p><p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p><p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p><p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p><p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p><p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div>

CPS Family Based Safety Services Worker

State of Missouri

<div>Job Summary - Why you&rsquo;ll love this position
<p><b>Job Location: Base is negotiable between Jefferson City and Raytown Missouri with some travel. The position is for evenings and weekends.</b></p>
<p>All internal promotional applicants are encouraged to apply as there may be alternate office space available.</p>
<p><i>I</i><i>ndividual(s) selected for this position may receive a higher rate based on </i><i>a pay differential (e.g., shift, or time-of-service pay).</i><i>
</i></p><p>The <b>Department of Social Services</b> partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.<b>
</b></p><p>Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services &ndash; Children&rsquo;s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!</p>
Responsibilities - What you&rsquo;ll do
<ul><li>Obtain, analyze and classify a report's concern regarding abuse and/or neglect to Missouri's children.</li>
<li>Use critical thinking and analysis skills to determine whether the concerns meet Missouri&rsquo;s statutory criteria of abuse and/or neglect.
</li><li>Relay information obtained from the call to team members in the field.</li>
<li>Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues.</li>
<li>Attend court hearings and meetings related to work.</li>
<li>Other duties as assigned.
</li></ul>Qualifications - All you need for success
<ul><li><b>Associate Social Services Specialist:</b>
<p><b>High School Diploma or High School Equivalent</b><b> and</b><b> </b><b>Four or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p><b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field. (<i>Substitutions allowed</i>)</p></li>
<li><b>Social Services Specialist (II):</b>
<p><b>High School Diploma or High School Equivalent</b><b> and</b><b> Five or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p><b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field (Substitutions allowed); <b>and, </b><b>One or more years</b> of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license.</p></li>
<li><b>Social Services Specialist (III):</b>
<p><b>High School Diploma or High School Equivalent</b><b> and</b><b> Six or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p><b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field (Substitutions allowed); <b>and, </b><b>Two or more years</b> of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license.</p>
<p><i>(A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)).</i></p></li>
</ul><p><i>(Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant)</i></p>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Ability to work a combination evening/weekend shift
</li><li>Excellent problem-solving and time management skills</li>
<li>Excellent oral, written and interpersonal communication skills</li>
<li>Availability to be in the &ldquo;on call&rdquo; rotation one weekend a month.</li>
<li>Ability to travel throughout the State of Missouri as needed</li>
</ul>Job Details - More reasons to love this position
<p>The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
</p>Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
<p>CD-HR@dss.mo.gov
</p>The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

CA/N Hotline Unit Associate/Social Services Specialist (I/II/III)

<div>Job Summary - Why you&rsquo;ll love this position
<p><b>Job Location:</b> The Clay County Children&rsquo;s Division is seeking applications for the position of Associate/Social Services Specialist, this position could be in either Alternative Care or Investigations.</p>
<p>All internal promotional applicants are encouraged to apply as there may be alternate office space available.</p>
<p><i>Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).
</i></p><p>The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.</p>
<p>Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services &ndash; Children&rsquo;s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!</p>
Responsibilities - What you&rsquo;ll do
<ul><li>Establish and maintain collaborative relationships with partnering agencies who serve children and families;</li>
<li>Assist families to attain and maintain stability through appropriate casework, home management or referral for more skilled counseling treatment;</li>
<li>Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues;</li>
<li>Represent Children&rsquo;s Division during court hearings and other meetings related to case work.
</li><li>Respond to the needs of children in their homes and throughout the community, providing transportation, if needed.</li>
<li>All other duties as assigned.
</li></ul>Qualifications - All you need for success
<ul><li><b>Associate Social Services Specialist:</b>
<p><b>A</b><b> High School Diploma or High School Equivalent</b><b> and</b><b> </b><b>Four or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p>A <b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field. (Substitutions allowed)</p></li>
<li><b>Social Services Specialist (II):</b>
<p><b>A</b><b> High School Diploma or High School Equivalent</b><b> and</b><b> Five or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p>A <b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field (Substitutions allowed); <b>and, </b><b>One or more years</b> of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license.</p></li>
<li><b>Social Services Specialist (III):</b>
<p><b>A</b><b> High School Diploma or High School Equivalent</b><b> and</b><b> Six or more years </b>of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license. <b>OR</b></p>
<p>A <b>Bachelor&rsquo;s</b> degree from an accredited college or university, preferably a degree in Social Work or comparable human services field (Substitutions allowed); <b>and, </b><b>Two or more years</b> of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator&rsquo;s license.</p>
<p><i>(A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)).</i></p></li>
</ul><p><i>(Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant)</i></p>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Ability to work a combination evening/weekend shift
</li><li>Excellent problem-solving and time management skills</li>
<li>Excellent oral, written and interpersonal communication skills</li>
<li>Availability to be in the &ldquo;on call&rdquo; rotation one weekend a month.</li>
<li>Ability to travel throughout the State of Missouri as needed</li>
</ul>Job Details - More reasons to love this position
<p>The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
</p>Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
<p>CD-HR@dss.mo.gov
</p>The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

Associate/Social Services Specialist (I/II/III)

Search 10000+ Protective services specialist jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 protective services specialist jobs Near Me

Family Services Specialist I/II - Foster Care

APS Investigator Specialist

APS Investigator Specialist

CPI Investigation Worker Trainee

CPS Family Based Safety Services Worker

CA/N Hotline Unit Associate/Social Services Specialist (I/II/III)

Associate/Social Services Specialist (I/II/III)