provider performance manager

Heritage NY Medical, PC

Job Overview We are seeking a dynamic and detail-oriented Project Manager who will be responsible for overseeing and coordinating operational, administrative, and strategic healthcare projects to support organizational goals, improve workflow efficiency, and enhance patient care operations. This role will ensure projects are implemented successfully, completed within established timelines, and aligned with regulatory and operational standards.The Project Manager will support initiatives related to population health, quality improvement, provider operations, care coordination, compliance, patient engagement, and administrative process improvement. The ideal candidate will possess strong healthcare administrative experience, exceptional organizational skills, and the ability to manage multiple projects in a fast-paced healthcare environment.Responsibilities<ul><li>Lead and manage healthcare administrative and operational projects from initiation through implementation and completion.</li><li>Develop project plans, timelines, workflows, deliverables, and performance tracking tools.</li><li>Coordinate project activities among the clinical operations department, provider offices, operations teams, clinical and non-clinical staff, and management.</li><li>Monitor project progress to ensure timelines, objectives, and organizational goals are achieved.</li><li>Support implementation of healthcare operational initiatives, population health programs, quality improvement activities, and workflow optimization projects.</li><li>Analyze operational processes and identify opportunities for improved efficiency, productivity, patient experience, and regulatory compliance.</li><li>Assist with development and implementation of policies, procedures, and operational standards.</li><li>Prepare reports, dashboards, presentations, meeting summaries, and project status updates for management review.</li><li>Track and monitor key performance indicators (KPIs), quality metrics, patient engagement outcomes, and operational performance data.</li><li>Coordinate meetings, project timelines, training sessions, and follow-up activities related to assigned initiatives.</li><li>Ensure projects remain compliant with CMS, Medicare, Medicaid, HIPAA, NCQA, and organizational requirements.</li><li>Support provider relations and coordination activities with contracted primary care offices and external healthcare partners.</li><li>Assist with implementation and oversight of care gap closure initiatives, preventive health programs, and patient outreach workflows.</li><li>Identify project risks, operational barriers, and workflow challenges and develop corrective action plans.</li><li>Maintain accurate project documentation, records, and communication logs.</li><li>Support audits, compliance reviews, accreditation preparation, and regulatory readiness activities.</li><li>Collaborate with management to prioritize strategic initiatives and organizational goals.</li><li>Maintain confidentiality of patient, provider, and organizational information in accordance with HIPAA regulations.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related healthcare field required.</li><li>Master&rsquo;s degree preferred.</li><li>Minimum of 3&ndash;5 years of healthcare administrative, healthcare operations, project management, or population health experience required.</li><li>Experience working within healthcare organizations, managed care, physician practices, Medicaid, Medicare, or value-based care environments strongly preferred.</li><li>Strong understanding of healthcare operations, provider workflows, care coordination, quality initiatives, and regulatory standards.</li><li>Knowledge of CMS, Medicaid, Medicare, NCQA, HIPAA, and healthcare compliance requirements preferred.</li><li>Experience managing healthcare operational projects, process improvement initiatives, and interdisciplinary workflows preferred.</li><li>Excellent organizational, leadership, communication, and problem-solving skills.</li><li>Ability to prioritize multiple projects and manage competing deadlines effectively.</li><li>Strong analytical and reporting skills with attention to detail.</li><li>Proficiency with Microsoft Office Suite, electronic medical records, project management systems, and reporting platforms.</li><li>PMP certification or healthcare project management certification preferred.</li></ul>Pay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Garden City, NY 11530

Project Manager - Healthcare Operations

Thinkblot Behavioral Sciences, PLLC

About Us:Thinkblot Behavioral Sciences serves organizations challenged with selecting, sustaining, and developing personnel in high-trust, high-risk, or otherwise exceptional occupations. Thinkblot primarily serves public safety departments, but also provides services to private security firms, religious organizations, and other institutions with unique assessment needs and behavioral health needs. Thinkblot offers a collegial work environment with a strong team of administrative and clinical staff dedicated to supporting public safety organizations and a culture that prioritizes efficiency and evidence-based practice. See more at www.thinkblotsci.com.Position Description:We are seeking a licensed Master-Level or doctoral-level mental health providers (LPC, LCSW-C, PsyD, or Ph.D.) to conduct Wellness Checks for First Responders in the Northern Virginia area. All Wellness checks will be performed using a semi-structured format with minimal documentation requirements. Screening tools and documentation will be administered using an internal virtual platform managed by Thinkblot&rsquo;s administrative staff, with scheduling supported by our team.Other responsibilities may include providing short-term evidence-based therapy, supporting the growth of the wellness check and human performance program through content research and briefing development, conducting occasional training sessions and workshops on wellness-related topics for department staff, and collaborating with other providers in the first responder community. The clinician will report directly to the Human Performance Program Manager (a doctoral-level psychologist) and will also receive oversight from the Thinkblot Clinical Director.This is a unique opportunity to give back to the community, provide an impactful service to a high-risk first population, all while avoiding the hassles of scheduling, billing, marketing and other administrative tasks that can impede your ability to help others. In addition, the psychologist may engage in training, supervision, and research activities, represent the the company at conferences and to the local provider community, and support business development efforts. Depending on experience and interest, the psychologist also may be able to provide ancillary support to other business lines including wellness check-ins, trainings, and workshops. While we are seeking a provider for 20-24 hours a week, there may be opportunities to increase hours or transition to full-time.Qualifications: We are seeking a provider with an active LPC, LCSW-C, PsyD, or PhD with a strong clinical experience and a desire to serve those in public safety. The provider must be licensed in Virginia or otherwise authorized to provide telehealth services to individuals located in Virginia. Preferred candidates have direct experience working with first responders, including law enforcement, fire/rescue, EMS, dispatch, corrections, military, or other public safety professionals. Experience providing trauma-informed care, crisis intervention, resilience support, or wellness services within high-stress occupational environments is strongly desired. Candidates must also maintain active professional malpractice insurance coverage.Salary is commensurate with experience/abilities.Location:The provider will primarily provide services remotely, with some in-person opportunities at the Reston, VA office. The provider will work mostly during normal business hours, with some Saturday morning hours as-needed.Contact/application Information:Please apply by sending your resume/CV to serena@thinkblotsci.com.Job Type: Part-timePay: $37,996.00 - $52,310.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Reston, VA 20190

Behavioral Health Clinician

Complete Health

<div><div>SUMMARY OF JOB DUTIES:
 
In collaboration with the Nurse Manager, Palliative and Complex Care and oversight of the Palliative and Complex Care Advanced Practice Provider and/or Primary Care Provider, the Palliative and Complex Care Coordinator expands the individualized primary healthcare services by evaluating certain acute or chronic health conditions for our Palliative Care organization. 
 
ESSENTIAL JOB FUNCTIONS: 
The Palliative Care Coordinator must be able to perform each essential duty satisfactorily. The listed items are representative of the knowledge, skill, and/or ability required:
<ul>
<li>Completes patient interviews, and accurately obtains and documents vital signs</li>
<li>Obtains laboratory specimen and gives injections per providers orders as directed using the appropriate techniques and demonstrates proper disposal of biohazardous waste</li>
<li>Handles portal messages from patients, refill medications, order additional labs or imaging as needed, complete prior authorizations, complete precertification for imaging, etc.</li>
<li>Maintains communication with Nurse Manager, Palliative Care, the Palliative Care Advanced Practice Provider, and the Primary Care Provider</li>
<li>Facilitates completion of telehealth appointments with the Palliative Care Advanced Practice Provider, as needed</li>
<li>Coordinates and maintains continuity with secondary services</li>
<li>Retrieves specialist records for Primary Care Provider review</li>
<li>Must have effective communication skills and instructs patient and/or their family as directed by the provider.</li>
<li>Call patients to triage, follow up, and discuss results as directed by the provider while maintaining patient confidentiality.
</li><li>Travel to clinic locations and patient homes with the market</li>
<li>Retrieve and compile information</li>
<li>Research, analyze, interpret, organize, prioritize, and verify data and information</li>
<li>Maintain records/logs</li>
<li>Investigate, evaluate, and recommend action</li>
</ul></div>Requirements:
<div>MINIMUM REQUIREMENTS
<ul>
<li>Medical Assistant, Patient Care Technician, Health Coach or CAN exp required
</li><li>3 years of related home health or clinical experience and/or training is required; equivalent combination of education and experience considered as determined by the Nurse Manager, Palliative Care.
</li><li>To perform this job successfully, an individual must have knowledge of Word Processing and internet software.
</li><li>Athena EHR experience is preferred but not required.
</li></ul>Strong verbal and written communication skills</div></div>

Palliative Care Coordinator - Medical Assistant - Home Visits

Skin.Theory Houston

SKIN.Theory Houston is a boutique, results driven medical aesthetics studio generating $1 to $1.5M annually and continuing to scale. Our providers specialize in injectables, advanced skin treatments, laser therapies, and customized aesthetic services designed to deliver exceptional patient outcomes.As patient volume continues to grow, we are seeking a highly organized, systems driven Office Manager to lead operational excellence and support a high performing clinical environment.This is a leadership role. The Office Manager will work directly with ownership to maintain operational structure, enforce policies, improve accountability, and ensure systems support sustainable growth.The right candidate is detail oriented, financially disciplined, and comfortable leading a team while maintaining the smooth daily flow of a busy medical aesthetics practice.Position OverviewThe Office Manager oversees the operational infrastructure of the clinic, including financial coordination, payroll administration, compliance tracking, inventory management, KPI monitoring, and systems integrity.This role also manages front desk operations, supervises administrative staff, supports marketing initiatives, and ensures a consistent, elevated patient experience.The Office Manager has authority to enforce clinic policies and approve refunds up to $XXX within established guidelines.The goal of this position is simple:Create structure, strengthen accountability, and support scalable growth.Core ResponsibilitiesFinancial &amp; Administrative CoordinationOversee biweekly payroll processing and verify provider commission calculations prior to submission Track PTO balances and timekeeping accuracy Coordinate financial documentation and reporting for the CPA Maintain invoice tracking and vendor payment schedules Prepare partner distribution summaries for ownership review Approve refunds within policy guidelines and escalate larger requests Ensure monthly reporting and financial summaries are completed by the 10th of each month Maintain accurate bookkeeping records and assist with budget trackingHR &amp; Compliance OversightMaintain up to date provider licenses, CEUs, CPR certification, and OSHA compliance Maintain MSDS binder and equipment maintenance logs Coordinate annual Medical Director documentation and compliance requirements Maintain employee records and training documentation Facilitate monthly team meetings and coordinate quarterly performance evaluations Support employee onboarding, training, and development Ensure clinic SOPs are reviewed and updated annuallyInventory &amp; Cost ControlConduct weekly inventory audits and injectable counts Monitor product expiration dates and investigate discrepancies Forecast quarterly product orders based on patient demand trends Track monthly cost of goods sold (COGS) and report findings to ownership Coordinate with vendors on pricing, supply orders, and product availabilityMarketing &amp; Growth SupportAttend weekly marketing coordination meetings with leadership Ensure quarterly promotions are finalized at least 30 days prior to launch Coordinate internal rollout plans before campaigns go live Track provider KPIs including service revenue, rebook rate, and retail attachment rate Deliver monthly KPI performance summaries to ownershipOperations &amp; Systems ManagementOversee daily clinic operations including front desk workflow, appointment scheduling, and patient check in and check out processes Supervise administrative staff and provide training, coaching, and performance feedback Maintain Zenoti accuracy and reporting integrity Identify scheduling inefficiencies and improve patient flow Ensure facility maintenance issues are resolved within 48 hours Manage vendor relationships and supply coordination Maintain an organized and accessible SOP library Ensure patient records and documentation are maintained according to confidentiality and compliance standardsRequired Qualifications3+ years office management experience in a medical, dental, aesthetics, or healthcare setting Experience coordinating payroll and working with a CPA or bookkeeper Experience managing inventory systems and vendor relationships Strong financial organization skills and proficiency in Excel or financial tracking tools Experience using practice management software (Zenoti preferred) Strong leadership and communication skills with the ability to hold teams accountable Ability to manage multiple priorities in a fast paced clinical environmentPreferred QualificationsExperience in medical aesthetics, dermatology, or cosmetic practice Experience tracking and reporting operational KPIs Experience implementing operational improvements or system optimization Demonstrated history of measurable success in previous rolesCandidates should be prepared to share examples of metrics, dashboards, or operational improvements they personally implemented.Ideal Candidate ProfileHighly organized and systems oriented Comfortable enforcing standards and operational policies Financially disciplined with strong attention to detail Calm under pressure in a clinical setting Growth minded and proactive Able to clearly articulate past results using dataExamples may include revenue growth, cost reduction, improved inventory accuracy, improved rebook rates, or operational efficiencies.Interview ProcessFinal stage candidates will be asked to present examples of operational systems or initiatives they implemented in prior roles and how those efforts improved performance.Pay: $26.00 - $32.00 per hourExpected hours: 25.0 &ndash; 35.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Application Question(s):<ul><li>How many years of experience do you have managing operations in a healthcare office (medical, dental, dermatology, plastic surgery, or medspa)?</li><li>Which of the following responsibilities have you personally handled in a previous role? (Select all that apply)</li></ul>Coordinating payroll for employees Tracking PTO or timekeeping discrepancies Managing vendor invoices or expenses Preparing reports for a CPA or accountant None of the above<ul><li>What level of experience do you have managing inventory?</li></ul>I managed inventory audits and tracked discrepancies I assisted with inventory tracking I occasionally helped with inventory counts I have no inventory management experience<ul><li>How comfortable are you using spreadsheets to track business performance metrics (KPIs)?</li></ul>Very comfortable &ndash; I regularly track KPIs and create reports Comfortable &ndash; I track numbers but rarely build reports Basic spreadsheet use only Little or no spreadsheet experience<ul><li>What experience do you have supervising or managing staff?</li></ul>I have managed staff and conducted performance discussions I have supervised staff but did not lead evaluations I have worked on a team but did not supervise others I have not supervised employees<ul><li>Which industries have you worked in? (Select all that apply)</li></ul>Medical spa or aesthetics clinic Dermatology or plastic surgery office Dental or other healthcare practice Retail or hospitality management None of the aboveWork Location: Hybrid remote in Houston, TX 77006

Office Manager – Medical Aesthetics

Dr. Daniele Miliano LLC

Job Opportunity: Engineering &amp; Technical ManagerLocation: Doha, Qatar Company: Dr Daniele Miliano LLCAbout UsDr Daniele Miliano LLC is a leading consultancy and solutions provider specializing in engineering, technical innovation, and project management. Based in Doha, we deliver high-quality engineering services across multiple industries, combining technical expertise with strategic vision. To support our growing portfolio, we are seeking a skilled Engineering &amp; Technical Manager to oversee technical operations and drive excellence in project delivery.Role OverviewThe Engineering &amp; Technical Manager will be responsible for managing engineering projects, supervising technical teams, and ensuring compliance with industry standards. This role requires strong leadership, technical proficiency, and the ability to align engineering solutions with business objectives.Key Responsibilities<ul><li>Lead engineering and technical teams in delivering projects on time and within scope.</li><li>Oversee design, development, and implementation of engineering solutions.</li><li>Ensure compliance with safety, quality, and regulatory standards.</li><li>Collaborate with clients, stakeholders, and cross-functional teams to meet project requirements.</li><li>Monitor project budgets, timelines, and resource allocation.</li><li>Provide technical guidance, mentorship, and performance management for team members.</li><li>Evaluate emerging technologies and recommend adoption strategies.</li><li>Prepare reports and present project updates to senior leadership.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Engineering (Mechanical, Electrical, Civil, or related field).</li><li>7&ndash;10 years of experience in engineering and technical management roles.</li><li>Proven track record of delivering complex engineering projects.</li><li>Strong knowledge of industry standards, safety regulations, and quality assurance.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Proficiency in engineering software and project management tools.</li><li>Fluency in English; Arabic is a strong advantage.</li></ul>Why Join Us?<ul><li>Be part of a respected engineering consultancy in Doha.</li><li>Play a key role in shaping technical excellence and innovation.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and performance-driven work culture.</li></ul>Pay: Up to QAR10,000.00 per monthWork Location: In person

Engineering & Technical

Walgreens

<div>Job Objectives
 
 
Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.
 
 
Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience
 
 
Job Responsibilities/Tasks
 
Customer Experience
 
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.</li>
</ul>Operations
 
<ul><li>Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.</li>
<li>Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.</li>
<li>Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
</li></ul><ul><li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.</li>
<li>Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.</li>
<li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.
</li><li>Follows-up with medical providers&rsquo; offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions</li>
<li>Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
</li></ul><ul><li>Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI&rsquo;s with Pharmacy Manager, Store Manager, and Healthcare Supervisor.</li>
<li>Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.</li>
</ul><ul><li>Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).</li>
</ul>People &amp; Performance Management
<ul><li>Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.</li>
<li>Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
</li></ul> 
Training &amp; Personal Development
<ul><li>Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance</li>
<li>Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company</li>
<li>Seeks professional development by monitoring one&rsquo;s performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach</li>
</ul> 
Communications
Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. 
<ul><li>
</li></ul> 
 
Basic Qualifications
 
<ul><li>Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
</li><li>Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
</li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li>
</ul>An Equal Opportunity Employer, including disability/veterans.
 
 
Preferred Qualifications
 
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
 
We will consider employment of qualified applicants with arrest and conviction records.
 
Salary Range: Pharmacy Intern Grad (PHIG/PHIP) $33.80-$36.90</div>

Pharmacy Intern Grad

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10000 provider performance manager jobs Near Me

Project Manager - Healthcare Operations

Behavioral Health Clinician

Palliative Care Coordinator - Medical Assistant - Home Visits

Office Manager – Medical Aesthetics

Engineering & Technical

Pharmacy Intern Grad

Pharmacy Intern Grad