provider relations manager

FMOL Health

<div><p>The Human Resources Provider Relations Specialist contributes with both hands-on and strategic support of our managers and providers, physicians and Advanced Practice Providers (APPs), through performance management and workplace conflict issues to cultivate an innovative, high-performing, and inclusive culture. Responsible for advising on and conducting sensitive investigations of potential policy and/or Code of Conduct violations, developing Provider Relations (PR) capabilities and leading initiatives to strengthen PR competency development across assigned divisions/group(s). The position requires the ability to quickly issue-spot complex employment and PR matters and to develop and implement sound, balanced, and thorough solutions aligned with our cultural values.</p></div>
<br><div><p>1. Implements effective, fair and consistent provider relations strategies.
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2. Provides coaching and consultation on conflict resolution, facilitates problem solving, administers performance improvement plans and progressive discipline procedures.
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3. Ensures adverse employment actions (discipline, suspension, termination) comply with policy, regulations, and laws, in addition to being aligned with company mission &amp; values while collaborating with Franciscan Health Physicians (FHP) HR Executive prior to implementing recommended action.
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4. Independently conducts HR investigations; documents findings and makes recommendations that drive the appropriate actions to close cases in a timely manner.
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5. Maintains PR data &amp; ensures tracking system is updated accurately.
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6. Tracks, trends &amp; analyzes PR data and develops strategies in collaboration with FHP HR Leaders to address ER trends.
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7. Represents FMOL/FHP in unemployment filings, hearings, and appeals.
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8. Partners with legal, risk, compliance, HR Business Partners and HR Centers of Excellence as needed.
</p><p>9. Establishes best practices and frameworks for provider investigations and performance management conversations.
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10. Improves, socializes and implements HR processes, approaches, guidelines, practices and operating procedures related to provider relations.
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11. Partners with Employee Relations community across region/ health system to ensure consistency in practices &amp; processes.
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12. Create presentations &amp; conducts manager training related to provider relations topics (Harassment, discrimination, progressive disciplinary process, policies, best practices, etc.) and other provider relations topics that promote positive and productive relationships between leaders and providers.
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13. Leads more complex PR cases and escalates cases to FHP HR leadership as needed.
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14. Provides ongoing competency development. training to FHP Leaders and Medical Directors
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15. Escalates all termination requests for assigned group(s) to FHP HR leadership, Chief Physician Officer (CPO)and Legal for final review.
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16. Provides day to day direction and support to group of Employee Relations Specialist 1 &amp; 2.
</p><p>17. Performs other duties as assigned or requested.</p></div>
<br><div><p>Experience: 7 year's experience in employee relations, labor relations and/or business partner role
</p><p>Education: Bachelor's Degree
</p><p>Other Skills and Abilities:
</p><p>Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments; Skill in writing concise, clear, relevant and persuasive documents, including correspondence, case analyses, investigative reports; Excellent public speaking, training, and/or leadership communication skills; Ability to quickly connect with people across a wide variety of backgrounds; Comfortable in a fast-paced environment and able to manage through ambiguity and change. Knowledge of applicable state and federal laws to ensure legal compliance (EEOC, DOL, ADA, FMLA, FLSA, HIPPA).</p></div>

Provider Relations Specialist

Aspire Allergy & Sinus

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Our PATIENTS make us. Our VALUES guide us. Our CULTURE defines us. Our TEAM sets us apart. We are better together!</div><div></div><div><br>
Aspire Allergy &amp; Sinus is a group of highly experienced Allergists, Surgeons, Medical Providers and Support Teams. By redefining the allergy and sinus care model that is geared toward a better patient experience, we allow our specialists to do what they do best: diagnose, treat and cure patients who suffer from allergy and sinus problems. We live by the guiding principles that underscore what we do and how we do it: Deliver a memorable experience, practice precision everywhere, share responsibility &amp; exemplify integrity. We are headquartered in Austin, Texas and have over 60 clinics stretching across Texas, Florida, New Mexico, Arizona, and Colorado! Do not miss out on the lifetime opportunity to help Aspire scale and reach more patients in more states.</div><div>
<br>
We have an exciting opportunity for a motivated, outgoing and results-driven Provider Relations Specialist for the<b> Tucson </b>area. You will help Aspire Allergy build relationships with referring physicians in the community, provide value through education on service lines and ultimately drive patient referrals into Aspire clinics.<br>
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<b><i>Flexible Schedule: This role offers the option to work between 30&ndash;40 hours per week based on your preference.</i></b></div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Utilize physician target lists to make face to face presentations to community physicians in the fields of family practice, internal medicine and pediatrics that have patient referral potential</li>
<li>Consistent KPI attainment of expected weekly/monthly call activity as designated</li>
<li>Utilize Salesforce to manage and track provider interactions, sales leads, and opportunities, ensuring accurate and up-to-date information</li>
<li>Educate referring providers on Aspire Allergy &amp; Sinus services and therapies with promotional items and selling materials</li>
<li>Build relationships with referring providers and staff to ensure a line of consistent referrals</li>
<li>Promote Aspire providers that include Allergists, Physician Assistants, Nurse Practitioners and Surgeons in the community through meet and greets, breakfasts and lunches</li>
<li>Establish relationships with Aspire providers and teams in your local market, aiming to visit their office locations once a month for feedback on their experiences and communicating any issues or concerns to the Director of Provider Relations.</li>
<li>Ongoing communication and collaboration with marketing team &amp; Director of Provider Relations</li>
<li>Other Duties as assigned by your manager</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Requirements</b></h3><br>
<ul>
<li>
2+ years medical sales experience calling on healthcare providers within an assigned territory (Pharmaceutical Sales experience is a plus)</li>
<li>Bachelor's Degree</li>
<li>Ability to execute sales presentations on Aspire Allergy &amp; Sinus medical services and treatments to healthcare providers and their staff</li>
<li>Ability to establish long term relationships with referral sources</li>
<li>Ability to work autonomously to accomplish goals and meet KPI targets</li>
<li>Ability to effectively educate and communicate medical services and treatments to healthcare providers and their staff</li>
<li>Independently generate patient referrals and drive business growth</li>
<li>Basic proficiency with Salesforce is a plus but not required</li>
<li>Must have registered and insured motor vehicle and proof of liability insurance</li>
<li>Valid State Driver's License with an acceptable motor vehicle driving record</li>
<li>Must be legally authorized to work in the United States</li>
<li>Ability to travel to areas of your assigned region</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><br>
<ul>
<li>
Fixed Salary plus a quarterly bonus based on performance goals</li>
<li>Mileage reimbursement</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Generous Paid Time Off and Paid Holidays</li>
<li>401(k) + Generous Employer Match</li>
<li>Life Insurance</li>
</ul><div>... AND MORE!</div><div></div><h3 class="jobSectionHeader"><b><br>
About Aspire Allergy &amp; Sinus</b></h3><div>
We are a collective unit of passionate people who have come together to reinforce our cause: <b>curing patients who suffer from allergy and sinus problems</b>. We take great pride in hiring enthusiastic, talented individuals who believe in our cause and want to grow our company and its employees.<br>
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We recognize that we thrive and achieve advanced patient care because of our ever-growing team. We are better together and there has never been a better time to help make a difference! Aspire currently stretches among numerous clinics throughout Arizona, Colorado, Florida, New Mexico, and Texas, with plans for several more additions. Do not miss out on the lifetime opportunity to help Aspire scale up and reach more patients in more states.</div></div>

Provider Relations Specialist (30–40 hrs/week)

Prime Therapeutics

<div><p>At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.</p><h2 class="jobSectionHeader"><b>
Job Posting Title</b></h2><p></p>
Provider Relations Analyst Sr - Remote<h2 class="jobSectionHeader"><b>
Job Description</b></h2><p></p><div><p>
The Senior Provider Relations Analyst is responsible for contracting efforts and managing Prime&rsquo;s independent pharmacy networks. This position is responsible for the management of Prime&rsquo;s independent pharmacy network contracting activities, ensuring contracting initiatives are effective and completed in accordance with network management strategies. In addition, this position manages and maintains the Prime Provider Manual, issues resolution for escalated pharmacies inquiries through the Provider Relations email box.</p></div><p></p><p><b>
Responsibilities</b></p><ul><li>
Research and resolve pharmacy contract related inquires; evaluate network participation and distribute pharmacy contract documents; coordinate timely, accurate and complete submission of contract deliverables, and the electronic and physical tracking, storage and distribution of contract documents</li><li>
Ensure all contractual obligations adhere with company policies, regulatory compliance and legal requirements; engage with Legal and Network Management leadership as needed to ensure the language provided is accurate and concise</li><li>
Establish, develop, and maintain relationships with independent pharmacy providers</li><li>
Manage legal-to-legal correspondences between Prime and independent Pharmacy Providers escalating to Prime Legal Counsel as required</li><li>
Conduct root cause analysis, including but not limited to, investigating, monitoring, resolving and reporting for pharmacy contract and pricing analysis complaints issues</li><li>
Evaluate pharmacy inquiries to include but not limited to complaints, issues and/or grievances and collaborate with internal stakeholders, such as Network Management, Client Engagement, and Benefit Operation</li><li>
Manage and edit Prime&rsquo;s Provider Manual to ensure compliance and timely distribution, while contributing to process improvements that support cross-functional projects, regulatory changes, and client implementations</li><li>
Other duties as assigned</li></ul><p></p><p><b>
Minimum Qualifications</b></p><ul><li>
Bachelor's degree in Business or related area of study, or equivalent combination of education and/or relevant work experience; High school diploma or GED required</li><li>
5 years of work experience in a call center, customer service, operations, retail pharmacy, pharmacy technician, Pharmacy Benefit Management (PBM)</li></ul><p></p><p>
Must be eligible to work in the United States without the need for work visa or residency sponsorship</p><p></p><p><b>
Additional Qualifications</b></p><ul><li>
Strong interpersonal communication skills including conflict resolution and listening</li><li>
Advanced ability to problem solve and interpret complex data</li><li>
Proficiency within Microsoft applications such as Outlook, Word and Excel</li><li>
Enhanced ability to coordinate multiple tasks and projects simultaneously under strict timelines</li><li>
Ability to work in fast-paced, collaborative team environment</li><li>
Enhanced ability to establish rapport and effectively influence at all levels within an organization</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Experience analyzing state and federal regulations</li><li>
Experience working with RxClaim system or other claims processing experience</li><li>
Pharmacy Technician certification (CPhT) or equivalent pharmacy experience</li><li>
Experience with negotiating contracts</li><li>
Salesforce experience</li><li>
Experience reviewing and responding to questions related to contracts</li><li>
Familiarity with reviewing and managing contract redlines</li><li>
Experience supporting or coordinating the execution of contracts</li></ul><p></p><p>
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures</p><p></p><p>
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.</p><p></p>
Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.<p></p><p><i><br>
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to </i><i>race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.</i><i>
</i></p><p></p><p><i>We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
</i></p><p></p><p><i>Prime Therapeutics LLC is a Tobacco-Free Workplace employer.</i></p><p></p><p>
Positions will be posted for a minimum of five consecutive workdays.</p></div>

Provider Relations Analyst Sr - Remote

Movn Health

<div><p><i>Location: Remote (East Coast / Southeast preferred) | Reports to: CEO | Travel: ~50% (variable)</i></p>
<h1 class="jobSectionHeader"><b>About Movn Health</b></h1>
<p>Movn Health is redefining how people recover from heart disease. As the nation's leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event. Developed in collaboration with Stanford University and grounded in decades of published clinical research, Movn delivers a recovery experience that is personalized, compassionate, and proven to improve outcomes. Our fully virtual program makes world-class cardiac rehab accessible from home &mdash; helping patients build lasting heart-healthy habits while reducing hospital readmissions and costs for our partners. At Movn Health, we believe heart care should be human, proactive, and accessible to everyone &mdash; and we're building the future of cardiac recovery to make that vision real.</p>
<h1 class="jobSectionHeader"><b>The Role</b></h1>
<p>We're looking for a Director of Customer Success who is equal parts relationship-builder and revenue orchestrator. This is not a passive account management role &mdash; you'll be the person who turns satisfied partners into enthusiastic referral champions, and who brings the right intelligence back into the organization to unlock growth across payer contracting, new business lines, and marketing.</p>
<p>You'll work in close partnership with the CEO on revenue strategy, serving as the connective tissue between our clinical outcomes and the provider and payer partners who refer patients to us. You'll be on the road regularly &mdash; meeting cardiologists, practice managers, and hospital administrators &mdash; with a particular focus on the Northeast corridor and Mid-Atlantic, while covering national accounts as the business scales.</p>
<p>You'll own the full post-sale lifecycle: onboarding, engagement, referral growth, renewals, and expansion. You'll also be expected to deliberately pursue a measured volume of new logo opportunities &mdash; particularly where your existing relationships open doors. And critically, you'll serve as the eyes and ears of the field - bringing partner intel back to payer contracting, ops, and marketing and bringing new changes to help the whole revenue engine move faster.</p><br>
<h1 class="jobSectionHeader"><b>What You'll Own</b></h1>
<ul><li>Grow qualified referral volume across existing hospital, cardiology group, and health plan partnerships &mdash; nationally, with depth in the Northeast and Mid-Atlantic</li><li>
Drive renewals and achieve &gt;100% Net Revenue Retention through upsells, site expansions, and consistent partner engagement</li><li>
Activate new provider groups under existing payer agreements</li><li>
Activate payer partnerships in regions to maximize company impact</li><li>
Serve as a cross-functional intelligence hub &mdash; bringing field insights to payer contracting, marketing, and operations to accelerate payer enrollments, new business line activation, and patient conversion</li><li>
Deliberately identify and pursue a target number of net-new sales opportunities per quarter, in close partnership with new sales team</li><li>
Build and execute a standardized implementation and onboarding playbook for new partner launches, lay the groundwork for a scalable customer success function &mdash; with the expectation of building and leading a team as volume grows</li><li>
Run a consistent QBR cadence with all key partners, translating operational and clinical outcomes into compelling value narratives</li><li>
Turn top-performing partners into active referral advocates and case study participants</li></ul>
<h1 class="jobSectionHeader"><b>What You Bring</b></h1>
<ul><li>7&ndash;10 years in customer success, account management, or provider/payer relations in digital health, cardiovascular care, or chronic disease management</li>
Demonstrated success growing a book of business<li> $2M through referrals, renewals, and account expansion</li><li>
Experience navigating hospital systems, cardiology groups, and payer-provider dynamics</li><li>
Proven ability to translate clinical outcomes data into business value for non-clinical stakeholders</li><li>
Established network in the Northeast / Mid-Atlantic healthcare market strongly preferred</li><li>
Clinical or allied health background (RN, Exercise Physiologist, PA, etc.) a meaningful plus</li><li>
Comfortable with ~50% travel, including frequent in-person visits to partner sites</li><li>
Bachelor's degree required; MHA, MBA, or clinical graduate degree preferred</li></ul>
<p><b>Who You Are</b></p>
<ul><li>A natural connector who earns trust quickly and invests in relationships for the long haul</li><li>
Mission-oriented &mdash; you care deeply about patients getting access to life-changing care</li><li>
Metrics-driven &mdash; you track referral trends, NRR, pipeline, and partner health with rigor</li><li>
Growth-minded &mdash; you see customer success and sales as two sides of the same coin</li><li>
A future team-builder &mdash; you're already thinking about how to scale what you build</li><li>
Startup-ready &mdash; you move fast, make decisions with imperfect information, and want to see your work directly change lives</li></ul>
<p><b>Compensation &amp; Benefits</b></p><br>
<ul><li>Medical, dental, and vision insurance &mdash; fully or 90% employer-paid</li><li>
Unlimited PTO</li><li>
All business travel reimbursed</li><li>
Home office stipend</li><li>
Stock options at Director-level seniority, vesting over 4 years with a 1-year cliff</li></ul></div>

Director of Customer Success

The Cigna Group

<div><div><p><b>Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.</b></p></div><p></p><div><div><div><div><div><div><div><div><div><p><b>
Network Operations Manager/Vendor Relationship Manager</b></p><p></p><p><b>
Role Summary</b></p><p>
This position focuses on supporting provider data accuracy vendor relationships, and requires strong expertise in directory compliance, data accuracy, analytics, and external client engagement. The role demands end-to-end ownership of the analysis, planning, and execution phases surrounding Lexis Nexis and other provider data accuracy vendors, ensuring seamless coordination across internal and external stakeholders.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Participates in the end-to-end processes for provider data accuracy vendor(s), such as LexisNexis, from initial analysis through execution and post-implementation support.</p></li><li><p>
Serves as a liaison between internal teams, external clients, and provider partners to enhance the provider experience and ensure high-quality network administration.</p></li><li><p>
Navigates organizational structures to identify and implement effective solutions. Escalating any identified issues to closure.
</p></li><li><p>Responsible for partnership with Compliance for new state laws ie: additional attributes, additional states, pre campaign analysis, etc</p></li><li><p>
Analyzes reports, SLA&rsquo;s and business processes to identify improvement opportunities and drive quality enhancements.</p></li><li><p>
Responsible for oversight of Directory Compliance activities, including pre and post campaign activities, reviewing burn-down plans to ensure all activities are within each state&rsquo;s law.</p></li><li><p>
Maintains consistent communication with vendors, markets, and internal partners via calls, emails, and scorecards.</p></li></ul><p></p><p><b>
Responsibilities</b></p><ul><li><p>
Leads and supports provider data accuracy vendor(s)s.</p></li><li><p>
Contributes to strategic initiatives by identifying data collection improvements and recommending controls to ensure data accuracy.</p></li><li><p>
Evaluates business processes and technologies to identify root causes and recommend solutions.</p></li><li><p>
Defines baseline business metrics and assess the impact of outputs on customers.</p></li><li><p>
Collaborates across departments to orchestrate issue remediation and process improvements.</p></li><li><p>
Directly manage, coach, and develop a team responsible for Lexis Nexis relationship oversight, directory accuracy, and related compliance deliverables</p></li><li><p>
Allocate resources effectively across vendor oversight, regulatory commitments, and operational priorities to meet service level expectations</p></li><li><p>
Foster a culture of accountability, continuous improvement, and operational excellence.</p></li><li><p>
Communicates effectively and supports a culture of learning and cross-training.</p></li></ul><p></p><p><b>
Qualifications</b>:</p><ul><li><p>
Bachelor's degree or higher strongly preferred or equivalent work experience required</p></li><li><p>
3+ years of vendor management experience required</p></li><li><p>
Knowledgeable with State Directory Compliance laws</p></li><li><p>
Direct or indirect management experience preferred</p></li><li><p>
Proven quantitative and analytical skills</p></li><li><p>
Excellent communication skills</p></li><li><p>
Provider Data experience is highly encouraged</p></li><li><p>
Detail and results oriented</p></li><li><p>
Ability to multitask and work competing priorities simultaneously</p></li><li><p>
Self-directed, works independently with minimal oversight</p></li><li><p>
Functions as a team player and team leader</p></li><li><p>
Strong relationship management skills</p></li><li><p>
Proficient with Microsoft Word, Excel, Outlook and PowerPoint</p></li></ul></div></div></div></div></div></div></div></div></div><br>
<p></p>
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.<p></p>
For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location.<p></p><p>
This role is also anticipated to be eligible to participate in an annual bonus plan.</p><p></p><p>
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
</p><p></p><p><b>About The Cigna Group
</b></p><p></p>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p></p><p><i>
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p><i>
If you need a reasonable accommodation to complete the online application process, please email </i><b><i>seeyourself@thecignagroup.com</i></b><i> for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.</i></p><p></p><p><i>
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.</i></p><p></p><p><i>
Qualified applicants with criminal histories will be considered for employment in a manner </i><i>consistent with all federal, state and local ordinances.</i></p></div>

Vendor Relationship Manager - Evernorth - Remote

Zoom Communications

<div><div><ul><li>R18676
</li></ul></div><div><ul><li>San Jose, California, United States
</li></ul></div><div><ul><li>Engineering Operations
</li></ul></div><div><ul><li>Full time</li></ul></div></div>
<br><div>Immigration sponsorship is not available for this position<div><b>
What you can expect</b></div><div>
The purpose of the Vender Relations Manager is to provide technical evaluation as well as onboarding of services with potential or existing Telephony Carriers. The Manager of Vendor Administration should maintain technical knowledge of both Networking and apply that knowledge in interconnecting a carrier to the Zoom Telephony Platform.</div><div></div><div><b>
About the Team</b></div><div>
Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.</div><div></div><div><b>
Responsibilities</b></div><ul>
<li>Developing, supporting, and managing the carrier operations team (of broad roles: account managers, business analysts, provisioners, carrier engineers).</li>
<li>Establishing and maintaining working relationships with global carrier and colocation vendors (developing relationships with commercial and technical account teams).</li>
<li>Defining and supporting an operations framework that enables the carrier focused team to be successful in supporting Zoom internal stakeholders and service owners.</li>
<li>Establishing operations documentation: carrier operations run book, carrier operations standard operating procedures, escalation framework, SLA, etc.</li>
<li>Participating in and support carrier onboarding evaluations. Assist the Carrier Prospect &amp; Procurement team in processing NDAs, MSA's and MOU's, and help onboard new carriers onto the corporate financial system.</li>
<li>Collaborating with the Zoom Procurement team to develop frameworks for telco procurement process, rates negotiation, monthly operations reviews, QBR, etc.</li>
<li>Assisting Operations Cost Analytic team when necessary to perform month-end, quarter-end, and yearly closing of telecom expenditure. Leading carrier escalation (business and technical) support.</li>
<li>Developing business alignment with Finance FP&amp;A, Procurement, Operations Cost Analytics, and Data Center Operations teams to build financial and forecasting models. Create a service roadmap that supports business growth and identifies cost-reduction opportunities for Zoom</li>
</ul><div></div><div><b>What we&rsquo;re looking for</b></div><ul>
<li>Obtain a bachelors and/or 10+ years experience within the telecommunication industry with direct experience managing global carriers. Exhibit the ability to lead and manage vendor escalations, through resolution.</li>
<li>Demonstrate experience with carrier relations management, fostering solid business relationships with commercial and technical account teams</li>
<li>Establish and maintain effective working relationships with internal teams to ensure business objectives and priorities are successfully supported, communicated, and executed within the organization.</li>
<li>Possess working knowledge on global telecom technology including circuit procurement, provisioning of telecom services. This includes LAN/WAN services, excellent knowledge of peering and eyeball footprint and PSTN services, including DID, TF, national and local toll rates.</li>
<li>Champion managing a diverse team, remote employees - lead, develop and foster an open collaboration environment.</li>
<li>Ensure organizational, problem-solving, and time management skills; ability to work in a high-stress, complex and shifting environment. A successful manager must be able to work in multiple levels, MUST be solid in critical thinking and problem-solving.</li>
<li>Sound interpersonal communications skills including a proven ability to listen and understand customers, as well as the ability to working in a team environment. Support working with G Suite, NetSuite, PowerPoint, Visio, and Asana.</li>
</ul><p></p><p><b>
Salary Range or On Target Earnings:</b></p><p></p><p>
Minimum:</p>
$98,900.00<p></p><p>
Maximum:</p>
$228,700.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
04/27/26<p></p><p><b>
Ways of Working</b><br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>
Benefits</b><br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p><b>
About Us</b><br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><b><br>
Our Commitment
</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
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Vendor Relations Manager

Healgen Scientific

<div></div><div><p>Healgen Scientific is seeking an experienced Vendor Relations Specialist to join our team on a 1099 contract basis for a 6-month engagement.</p><p>
The Vendor Relations Specialist is responsible for sourcing and onboarding new vendors, negotiating pricing and contracts, and maintaining strong vendor relationships to support Healgen's procurement needs. This role ensures the company acquires the raw materials, services, and supplies necessary for operations at the best possible value and quality.</p><p></p><p><br>
DUTIES AND RESPONSIBILITIES</p><ul><li>Develop and maintain strong, collaborative relationships with vendors by providing information and support to resolve issues efficiently.</li><li>Work with cross-functional internal departments to understand requirements and source suitable vendors for assigned tasks.</li><li>Act as a liaison between external vendors and internal departments by facilitating meetings and ensuring effective communication.</li><li>Research vendor qualifications and verify references as part of the vendor onboarding process.</li><li>Assist in presenting proposals, quotes, pricing comparisons, and market analyses to management.</li><li>Negotiate contracts and agreements with vendors to ensure favorable terms and pricing.</li><li>Provide contract summaries and ensure contract execution in accordance with company policy.</li><li>Monitor delivery timelines and provide status updates to relevant internal departments.</li><li>Assist the Chief Supply Chain Officer with vendor management, recordkeeping, and filing.</li><li>Work closely with the Accounting team to ensure proper documentation is in place for timely vendor payment processing.</li><li>Collaborate with the Quality department to monitor and update the Approved Vendor List (AVL) as needed.</li><li>Perform other duties as assigned.</li></ul><p></p><p><br>
QUALIFICATIONS</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, or a related field.</li><li>Minimum of 1 year of experience in a similar role.</li><li>Proficient in developing and executing vendor engagement and procurement strategies.</li><li>Strong attention to detail with the ability to manage multiple projects and competing priorities.</li><li>Excellent interpersonal and negotiation skills; adept at building relationships with internal teams and external vendors.</li></ul><p></p><p><br>
This is a 1099 independent contractor position. Interested candidates should submit a resume and desired rate for consideration.</p></div><p></p>

Vendor Relations Specialist (1099 Contractor)

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