provider service representative

St. Charles Health System

Full Time, DaysPay range: $22.30 - $30.11One Call - Bend, OR
 
ST. CHARLES HEALTH SYSTEM
 JOB DESCRIPTION
 TITLE: Centralized Service Representative
 REPORTS TO POSITION: Ambulatory Access Director or Delegate
 DEPARTMENT: Patient Access Services
 DATE LAST REVIEWED: March 2026
 
OUR VISION: Creating America’s healthiest community, together.
 
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
 
OUR VALUES: Accountability, Caring and Teamwork
 
DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical records, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we provide our community with comprehensive and compassionate health care.
 
POSITION OVERVIEW: TheCentralized Service Representative (CSR) provides telephone and digital support for patients, their representatives, and provider offices. This requires broad and comprehensive knowledge of diverse and wide-ranging scheduling protocols and procedures, including complex scheduling scenarios and patient care pathways. CSRs schedule appointments and procedures using electronic scheduling systems in adherence with varying and unique practice protocols for numerous specialty clinics. Centralized Service Representatives’ home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between multiple locations, or may work remotely from home under current St Charles Health System work from home requirements.
 
This position does not directly manage any other caregivers.
 
ESSENTIAL FUNCTIONS AND DUTIES: 
Responsible for accurately creating or locating patient accounts in the electronic health record system.
 
Collects and records patient demographics, insurance and billing information. Performs real-time eligibility for insurance benefits. Updates database and patient profiles to reflect the most current contact information.
 
Responsible for processing and routing large volumes of diversified patient telephone calls accurately in accordance with department and St Charles Health System established protocols.
 
Accurately schedules patient appointments and procedures across multiple service lines and specialties, following established protocols that promote positive patient experience, efficiency and standardization.
 
Reviews and processes referral information to ensure accuracy in scheduling; report potential issues, clarify and/or collect any missing information and coordinate the schedules of providers, nurses, examination rooms and equipment.
 
Communicates patient and provider requests and responds accurately using the appropriate procedures for contacting clinics and/or clinic staff.
 
Utilizes advanced active listening skills to handle special and priority calls such as urgent and emergent conditions in accordance with St Charles Health System established protocols.
 
Responds to all customer and emergency calls in a confident, rapid, accurate, pleasant, and professional manner with the ability to remain calm in emergency situations.
 
Attention to detail in recording patient messages and reasons for call or appointment and accurately transcribing that information into the electronic health record following department protocols and standards.
 
Addresses, deescalates or appropriately routes patient complaints or concerns.
 
Accesses and maintains all department specific files, programs and recall systems.
 
Actively participates in achieving organizational and department goals.
 
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
 
Ability to work as part of a Care Team with providers and clinical staff.
 
Supports the vision, mission, and values of the organization in all respects.
 
Supports lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
 
Provides and maintains a safe environment for caregivers, patients, and guests.
 
Conducts all activities with the highest standards of professionalism and confidentiality.
 
Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
 
May perform additional duties of similar complexity within the organization, as required or assigned.
 
EDUCATION: 
Required: High school diploma or GED.
 Preferred: N/A
 
LICENSURE/CERTIFICATION/REGISTRATION: 
Required: N/A
 Preferred: N/A
 
EXPERIENCE: 
Required: Minimum one (1) year of paid customer service work experience.
 Preferred: One (1) year of clerical support in a healthcare setting or one (1) year call centerexperience.
 
PERSONAL PROTECTIVE EQUIPMENT: 
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
 
ADDITIONAL POSITION INFORMATION: 
Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and externalcustomers.
 Must adapt quickly to frequent process changes and improvements.
 Is reliable, engaged, and provides feedback to inform process improvement.
 Attends all department, team, and company meetings as required.
 Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.
 Requires strong communication, customer service, interpersonal skills and telephone etiquette.
 Ability to prioritize workflow according to pre-set instructions.
 Strong teamwork and collaborative skills.
 Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
 Ability to multi-task and work independently.
 Attention to detail.
 Performs basic math (add, subtract, multiply and divide) calculations.
 Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
 Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.
 
PHYSICAL REQUIREMENTS: 
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
 Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
 Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
 Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
 Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
 Exposure to Elemental Factors
 Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
 Blood-Borne Pathogen (BBP) Exposure Category
 No Risk for Exposure to BBP
 
Schedule Weekly Hours: 
40
 
Caregiver Type: 
Regular
 
Shift: 
First Shift (United States of America)
 
Is Exempt Position?
 No
 
Job Family: 
REPRESENTATIVE
 
Scheduled Days of the Week: 
Monday-Friday
 
Shift Start End Time: 
8am-5pm

Centralized Service Representative

Banner Health

<div>Department Name:
Banner Staffing Services-AZ
Work Shift:
Day
Job Category:
Administrative Services
Estimated Pay Range:
$18.02 - $27.03 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0
Banner Plans &amp; Networks (BPN) is a nationally recognized healthcare leader that integrates Medicare and private health plans. Our main goal is to reduce healthcare costs while keeping our members in optimal health. BPN is known for its innovative, collaborative, and team-oriented approach to healthcare. We offer diverse career opportunities, from entry-level to leadership positions, and extend our innovation to employment settings by including remote and hybrid opportunities.
As a Service Center Representative for Banner Plans &amp; Networks you will take inbound calls answering member and provider questions regarding coverage, benefits, claims, and other plan inquiries. You will be working in a fast paced and multitasking environment. You will provide excellent customer service and satisfaction with a goal of first call resolution.
This can be a remote position if you live in the following states only: AZ, CA, CO, NE, NV &amp; WY
Shifts Monday - Friday between 8:30am - 6pm, working business hours in the Arizona Time (40 hours per week)
If this role sounds like the one for you, Apply Today!
As a valued and respected Banner Health team member, you will enjoy:<ul><li>
Competitive wages</li><li>
Paid orientation</li><li>
Flexible Schedules (select positions)</li><li>
Fewer Shifts Cancelled</li><li>
Weekly pay</li><li>
403(b) Pre-tax retirement</li><li>
Resources for living (Employee Assistance Program)</li><li>
MyWell-Being (Wellness program)</li><li>
Discount Entertainment tickets</li><li>
Restaurant/Shopping discounts</li></ul>
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.
This can be a remote position if you live in the following states only: AZ, CA, CO, NE, NV &amp; WY
POSITION SUMMARY 
This position supports the organization&rsquo;s service center by providing daily customer service to physicians and/or staff, employees, health and dental plan members and dependents, payors, hospital staff, and the community at large. Herein referred to as &ldquo;customer&rdquo;. 
 
CORE FUNCTIONS 
1. Receives, documents, researches and responds to customer inquiries following established policies, procedures and standards. (Answer, identify, research, document, and respond to a diverse and high volume of inbound and outbound health insurance related customer calls on a daily basis.) 
 
2. Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries, following departmental procedures and compliance guidelines. (Meet quality, quantity, and timeliness standards to achieve individual department performance goals as defined within the department guidelines and compliance standards.) 
 
3. Facilitates timely research and issue resolution through interaction and communication with the appropriate parties, which includes but is not limited to, department team members, employees within the organization, physician offices, and/or contracted plan representatives. 
 
4. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department&rsquo;s ongoing goals and objectives. 
 
5. Fulfills informational needs of clients for care coordination of members, appropriate access to contracted providers, services of contracted managed care organizations, employee benefits, health and dental plan inquiries, and services of staff such as utilization review, prior authorization, billing and contract management. 
 
6. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. 
 
MINIMUM QUALIFICATIONS 
High school diploma/GED or equivalent working knowledge. 
 
Demonstrated ability to provide essential customer service and knowledge in a high paced contact center environment as typically demonstrated with up to one year of experience, preferably in a healthcare or managed care. Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional and service oriented demeanor at all times. Demonstrated ability to utilize computer and typing skills. 
 
The candidate must possess excellent communication skills to maintain a positive and helpful attitude with customers. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company&rsquo;s customer information systems, as well as, fundamental knowledge of the organization&rsquo;s benefit programs, as described above. Must possess excellent organizational and time management skills to display the ability to provide timely, accurate information on a variety of benefit-oriented subjects. 
 
PREFERRED QUALIFICATIONS 
Bilingual preferred. Associate's degree with at least one to two years experience in a high call volume service center strongly preferred. 
 
Additional related education and/or experience preferred.
Anticipated Closing Window (actual close date may be sooner):
2026-08-08
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Service Center Representative Banner Plans and Networks

Planet Fitness

<div>Job Summary
The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.
Additional Job Summary
The Overnight Member Services Representative will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.
Schedule<ul><li>
Part Time</li><li>
Saturday and Sunday's 6:30a- 1pm</li><li>
Saturday - Sunday: 6:30 AM to 1:00 PM</li><li>
6.5-hour shift</li></ul>
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Greet members, prospective members, and guests, providing exceptional customer service.</li><li>
Handle all front desk-related activities, including:<ul><li>
Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>
Check members into the system.</li><li>
New member sign-up.</li><li>
Take prospective members on tours of the facility.</li><li>
Facilitate needed updates to members&rsquo; accounts.</li><li>
Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.</li></ul></li><li>
Maintain the cleanliness, organization, and safety of the club.<ul><li>
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.</li><li>
Stock locker rooms with proper supplies/paper products.</li><li>
Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.</li></ul></li><li>
Follow the &quot;Lost and Found Policy&quot; and turn in lost member property to management immediately.</li><li>
Other responsibilities as asked by management.</li></ul>
Benefits<ul><li>
FREE Black Card Membership!</li><li>
Paid Time Off (PTO)</li><li>
Health Insurance - First of the month following hire date</li><li>
Medical &amp; Prescription drug plans</li><li>
HSA (Health Savings Account)</li><li>
Dental</li><li>
Vison</li><li>
Life/AD&amp;D</li><li>
Voluntary Short Term Disability (STD)</li><li>
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!</li><li>
401k plan after 3 months of service</li></ul>
Qualifications
<ul><li>Must be a minimum of 16 years of age.</li><li>
Must be able to Lift, pull, push a minimum of 25lbs.</li><li>
Upbeat and positive attitude.</li><li>
Punctuality and reliability are a must.</li><li>
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li><li>
Strong listener with the ability to empathize and problem solve.</li><li>
Basic computer proficiency.</li><li>
Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>
Satisfactory background check.</li></ul>
Overnight, Additional Qualification(s):<ul><li>
Must be 18 years of age or older.</li><li>
Must be able to work alone and independently.</li></ul>
Physical Demands<ul><li>
Continual standing and walking during shift.</li><li>
Continual talking in person or on the phone during shift.</li><li>
Must be able to occasionally lift up to 50 lbs.</li><li>
Will occasionally encounter toxic chemicals during shift.</li></ul>
How to Apply:
If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.
Thank you for your interest in joining our team!
E-Verify STATEMENT:
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .
EOE STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

PT Opening Services Representative

OneAZ Credit Union

<div>Join Us in Making an Impact ✨

At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters&mdash;you've found it!

Who You Are

You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together.

What You'll Do

This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 
 
*** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. ***

A Virtual Services Representative executes duties associated with assisting internal and external members with virtual services functions, including, but not limited to, bill pay, online banking, mobile banking, Debit/Credit Card related inquiries and servicing, telephone banking, as well as member calls to the Member Care and Virtual Services queues.
<ul>
<li>Processes chat correspondence with members via online banking and mobile application.</li>
<li>Responds to member email inquiries.</li>
<li>Communicates with members, vendors, and internal associates regarding sensitive inquiries or complaints by chat, email, and phone.</li>
<li>Processes reports and chat/email responses.</li>
<li>Works with vendors to address and troubleshoot incidents.</li>
<li>Answer phone calls regarding Visa Debit and/or credit Cards.</li>
<li>Identify fraudulent transaction.</li>
<li>Initiate and research dispute documents.</li>
<li>Send compliance letters affiliated with disputes and Reg. E.</li>
<li>Credit accounts for fraudulent transactions.</li>
<li>Processes Visa/ATM/POS disputes.</li>
<li>Assists with ATM/POS adjustments as needed.</li>
<li>Researches addresses on credit card statements and re-mail.</li>
<li>Assist Associates concerning any card questions.</li>
<li>Takes Lost/stolen report from associates and/or members.</li>
<li>Processes online account opening requests.</li>
<li>Conducts onboarding process for new members, including outbound contacts.</li>
<li>Troubleshoots and educates internal and external members on virtual services.</li>
<li>Uses electronic agreements to send documents to members and potential members.</li>
<li>Sets up member access to online banking and telephone banking.</li>
<li>Performs required research to resolve escalated issues.</li>
<li>Provides support to inbound Virtual Services and Member Care queues.</li>
<li>Explains, promotes, and informs members of Credit Union products and services.</li>
<li>Processes Member Care Center fulfillment requests.</li>
<li>Provides members with account balance, activity, and history upon members' requests.</li>
<li>Performs transactions, check withdrawals, transfers, and account maintenance.</li>
<li>Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies.</li>
<li>Performs loan payments, term calculations, and loan payoff information.</li>
<li>Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits.</li>
<li>Maintains knowledge of Credit Union field of membership.</li>
<li>Assists members with deposit account rates, stop payment orders, check copies, overdraft line of credit advances, and courtesy pay.</li>
<li>Attends assigned team meetings and/or training sessions as needed.</li>
<li>Conducts on-the-job training for new Member Care Center associates.</li>
</ul>
What You Bring 
<ul>
<li>High School Diploma High School diploma or GED (General Education Development) Required</li>
<li>Other Some college preferred.</li>
<li>3 to 5 years of similar or related experience. Customer service experience, preferably in financial institution and/or call center.</li>
<li>Previous teller experience. Preferred</li>
<li>Bilingual (Spanish/English) a plus.</li>
<li>Ability to type 50+ words per minute required.</li>
<li>Strong professional written/verbal communication skills, multitasking ability, and telephone etiquette. (High proficiency)</li>
<li>Chat experience preferred.</li>
<li>A passion for people, innovation, and growth.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time</li>
<li>Low-cost Medical, Dental &amp; Vision plans</li>
<li>Paid childcare assistance</li>
<li>Award-winning 401K</li>
<li>Gym fee reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Student loan repayment</li>
<li>...and much more. Explore all the details in our comprehensive Benefits Booklet</li>
<li>Target hiring range $21.00 / hr - $26.00 / hr (Depending on experience and prior to any incentives this position is eligible for)</li>
</ul>
Why Join OneAZ?

At OneAZ, we're not just a credit union; we're a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you'll be part of a team committed to exceeding expectations and redefining what's possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.</div>

Virtual Services Representative

Hillsboro Medical Center

<div>
 
 Position Summary
 
 
 
 Pay range: $22.87/hr - $31.80/hr plus 10% per diem differential
 
 
 The Certified Nursing Assistant assists with the nursing care of patients under the supervision of licensed nursing staff. Provides comfort services and assistance with activities of daily living. Contributes to a positive work environment that promotes HMC values.
 
 
 
 Carries out orders and treatments as directed by the RN. Representative duties and responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Assists with the nursing care of patients, vital sign collection, specimen collection, intake and output measurement, non-sterile treatments, activities of daily living (ADLs), support patient&rsquo;s comfort and emotional needs, monitors and reports changes in patient condition or behavior to licensed nursing staff in a timely manner, assist with emergency efforts as directed. Perform expanded tasks only after completing appropriate training and competency validation, and only as allowed under Oregon Administrative Rules (OAR 851-060-0930) and facility policy.
 
 
 </li>
 </ul>
 
 Transport and Movement of Patients. Representative duties and responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Assists with ambulation, lifting, and transferring patients from stretcher to bed, bed to wheelchair, etc. Uses proper body mechanics and equipment while moving patients.
 
 
 </li>
 </ul>
 
 Maintains a clean and organized patient environment. Representative duties and responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Assists with room turnover, restocking supplies.
 
 
 </li>
 </ul>
 
 Administrative Duties. Representative duties and responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Assists with patient admission or discharge as needed. Accurately documents care provided and patient observations in the medical record.
 
 
 </li>
 </ul>
 Organizational Duties &amp; Responsibilities
 
 
 
 Supports and represents Hillsboro Medical Center&rsquo;s mission, vision, and values.
 
 
 
 <ul>
 <li>
 Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness
 </li>
 <li>
 Collaboration: Works with others to improve the health and wellness of Hillsboro &amp; Washington County
 </li>
 <li>
 Excellence: Provides the highest quality of care and service
 </li>
 <li>
 Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction
 
 
 </li>
 </ul>
 
 JOB SPECIFICATIONS
 
 
 
 
 Preferred
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Six (6) months experience in skilled nursing facility or hospital.
 
 
 </li>
 </ul>
 
 Licenses &amp; Certifications
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Current Oregon CNA Certification required upon hire
 </li>
 <li>
 American Heart Association Healthcare Provider BLS preferred upon hire, and required within 90 days of hire.
 </li>
 <ul>
 <li>
 If not American Heart Association Healthcare Provider BLS certified upon hire, must have current BLS certification through another provider.
 
 </li>
 </ul>
 </ul>
 
 Knowledge Of
 
 
 
 
 Required Knowledge, Skills, and Abilities
 
 
 
 <ul>
 <li>
 Basic medical terminology, healthcare procedures and HIPAA regulations and confidentiality.
 </li>
 <li>
 Basic office equipment and software (i.e. Microsoft Office Suite, scheduling software).
 
 
 </li>
 </ul>
 
 Skill In
 
 
 
 <ul>
 <li>
 Effective verbal and written communication, active listening, and interpersonal skills.
 </li>
 <li>
 Time management, prioritization, attention to detail, and multitasking.
 </li>
 <li>
 Excellent customer service skills including patience, empathy and problem-solving.
 </li>
 <li>
 Building strong relationships with patients, providers, staff, management.
 </li>
 <li>
 Demonstrates skills in caring for neonatal, pediatric, adolescent, adult and geriatric patients in a knowledgeable, skillful and consistent manner.
 
 
 </li>
 </ul>
 
 Ability To
 
 
 
 <ul>
 <li>
 Maintain a professional appearance and demeanor.
 </li>
 <li>
 Work independently with moderate supervision.
 </li>
 <li>
 Function effectively in stressful situations.
 </li>
 <li>
 Collaborate effectively with healthcare team members.
 </li>
 <li>
 Adjust to changing priorities and work demands.
 </li>
 <li>
 Request assistance or additional explanation when needed.
 </li>
 <li>
 Develop skills in use of computerized hospital information/ordering system.
 
 
 </li>
 </ul>
 
 Additional Posting Information
 
 
 
 Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
</div>

Certified Nursing Assistant (CNA)

ADVISIBLE TECHNOLOGIES

About Us: Advisible Technologies is a leading provider of innovative digital marketing and technology solutions. We pride ourselves on delivering exceptional customer experiences and measurable results. We're seeking a dedicated and enthusiastic Customer Service Representative to join our growing team and help us maintain our reputation for outstanding client support.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via email, phone, and chat.</li><li>Resolve customer issues effectively, ensuring high levels of client satisfaction.</li><li>Maintain detailed and accurate customer records using our CRM system.</li><li>Collaborate with internal teams to address and resolve customer concerns.</li><li>Provide updates to clients about project progress and timelines.</li><li>Assist with onboarding new clients by guiding them through our processes.</li><li>Identify opportunities to improve customer service processes and provide feedback to management.</li></ul>Qualifications:<ul><li>Proven experience as a Customer Service Representative or similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle challenging customer interactions with patience and professionalism.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with CRM software and Microsoft Office Suite.</li><li>Knowledge of digital marketing or tech services is a plus.</li></ul>What We Offer:<ul><li>Competitive salary.</li><li>Opportunities for professional growth and development.</li><li>A supportive and collaborative team environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>CSR: 1 year (Required)</li></ul>Work Location: In person

CSR - Customer Sales Representative

Window Ninjas

Company Overview Window Ninjas is a leading provider of exterior cleaning services, dedicated to delivering exceptional customer experiences across multiple states. Our team takes pride in their skills and commitment to quality, ensuring properties shine and customers are satisfied. We foster a dynamic environment where growth and professional development are encouraged.Job Overview We are seeking an energetic and detail-oriented Contact Center Representative to join our vibrant team. In this role, you will be the first point of contact for our customers, providing outstanding service while handling inquiries related to our wide range of home services. Your communication skills and sales mindset will help build strong relationships, promote our services, and ensure customer satisfaction.Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat regarding home services and account information</li><li>Promote and explain our products and services to potential clients, identifying their needs and offering suitable solutions</li><li>Maintain detailed documentation of interactions, transactions, and follow-up actions in our CRM system</li><li>Collaborate with team members to resolve complex issues efficiently and effectively</li></ul>Skills<ul><li>Strong communication skills in English; multilingual abilities are a plus</li><li>Proven experience in customer service or sales</li><li>Ability to perform accurate data entry with attention to detail</li><li>Excellent analysis skills to assess customer needs and identify appropriate solutions</li></ul>Join us as a Contact Center Representative and be part of a passionate team committed to delivering top-tier service while advancing your career.Pay: $22.66 - $27.29 per hourWork Location: In person

Contact Center Representative

Search 10000+ Provider service representative jobs near you this April. New roles added regularly across leading industries. Apply today.