public safety telecommunicator

Garland County Government

<p>The Garland County 911 Communications Center is accepting applications for the <b>Level I Public Safety Telecommunicator</b> position to fill an open position and build a pool of applicants for future openings.</p><p>Dedicated Application for Employment</p><p>The 911 Communications Center dispatches, logs, records, and maintains records for approximately 27 local, state, and federal agencies. Dispatches over 50,000 calls for service to our 19 partner agencies, specifically, and handles between 300,000 and 400,000 phone interactions per year.</p><p><b>Qualifications:</b><br/>Applicants must be at least 18 years of age, possess a high school diploma or equivalent, and be able to pass a complete and extensive FBI background check. This job requires various levels of experience, from basic computer skills to currently holding 911, ACIC, and NIMS certifications, or the ability to obtain these certifications within six months of hire or have a combination of qualities and experience that demonstrates the applicant&rsquo;s ability to sufficiently perform the job. Specific job experience is not required, but preference will be given to currently certified or experienced Telecommunicators.</p><p>2026 Anticipated Starting Salary: Approximately $20.62 per hour / $46,108.95 per year - Plus full county benefits<br/>All applicants are subject to pre-employment, random drug screening, and full physical and psychological evaluations, before employment. This position requires shift work, with no implication or guarantee of a particular or continued shift assignment, consisting of the following;<br/>Day shift &ndash; 6 am to 2 pm<br/>Swing shift &ndash; 2 pm to 10 pm<br/>Graveyard shift &ndash; 10 pm to 6 am<br/>Job Description, initial application, and supporting documentation can be found online at; Garland County 911 Communications Center</p><p>Garland County is an Equal Opportunity Employer.</p><p>Job Type: Full-time<br/>Salary: $20.62 per hour<br/>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Evening shift</li><li>Night shift</li><li>Overtime</li></ul><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: $20.62 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher-Level I Public Safety Telecommunicator

The University of Texas Rio Grande Valley

<p></p><div><div><div><div><div><div><div><div><b>Number of Vacancies</b></div> <div>5</div>
</div><br>
<div><div><b>Location</b></div> <div>Edinburg, Texas
</div></div><br>
<div><div><b>Department</b></div> <div>University Police</div>
</div><br>
<div><div><b>FTE</b></div> <div>1.0</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Scope of Job</b></div>
<div>The primary function of a Police Telecommunicator is to receive and prioritize Emergency 9-1-1 and non-emergency telephone calls from the public. Enters information into a Computer Aided Dispatch (CAD) system, and processes non-emergency and routine requests for police and security services. Dispatch appropriate emergency services such as police, fire and emergency medical services. Monitors public safety units in the field. Retrieves computer data for emergency response personnel within the service area. The Police Telecommunicator may provide alarm and closed circuit television monitoring services while performing multiple tasks concurrently in a fast paced environment maintaining a professional and positive demeanor. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Impacts law enforcement and security efforts of UTPD.</div>
</div><br>
<div><div><b>Description of Duties</b></div>
<ul><li>Answers emergency and non-emergency calls for service. Receives and records information, and requests for police/security services in a computerized database.</li>
<li>Dispatches field personnel according to need and priority of the request for service.</li>
<li>Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly.</li>
<li>Coordinate and maintain effective communications between field units and neighboring law enforcement agencies.</li>
<li>Uses a computer aided dispatch system to enter, research and retrieve information.</li>
<li>Monitor closed circuit television, security, fire and radiological related alarm systems.</li>
<li>React calmly, quickly and decisively in emergency situations to obtain, summarize and relay information both orally and in written form.</li>
<li>Must be able to follow oral and written instructions.</li>
<li>Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activations of emergency procedures for evacuations or similar emergencies.</li>
<li>Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information.</li>
<li>Compile information from different sources to develop a daily briefing or a log which provides information to assist in the daily operations of the agency.</li>
<li>Other duties as assigned.</li>
</ul>
</div><br>
<div><div><b>Supervision Received</b></div>
<div>Supervisor, Police Telecommunications.</div>
</div><br>
<div><div><b>Supervision Given</b></div>
<div>None.</div>
</div><br>
<div><div><b>Required Education</b></div>
<div>High school graduation or GED.</div>
</div><br>
<div><div><b>Preferred Education</b></div>
<div>Associate&rsquo;s degree or thirty credit hours in Criminal Justice or related field.</div>
</div><br>
<div><div><b>Licenses/Certifications</b></div>
<div>Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license or is qualified to acquire a basic license.</div>
</div><br>
<div><div><b>Required Experience</b></div>
<div>One year experience in customer service or related field.<br>
To be considered suitable for employment, applicants may be required to successfully complete a polygraph interview, a criminal back ground check, and an extensive drug use analysis.</div>
</div><br>
<div><div><b>Preferred Experience</b></div>
<div>One year experience in a public safety or emergency communications field.</div>
</div><br>
<div><div><b>Equipment</b></div>
<div>Use of standard office equipment. Police communications equipment, police radio net, computer aided dispatch (CAD), &ldquo;911&rdquo; Emergency telephone system, security and fire computer system (STAEFA), and other associated computer equipment.</div>
</div><br>
<div><div><b>Working Conditions</b></div>
<div>Needs to be able to successfully perform all required duties. Working in an enclosed, secured communications environment. Will be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays. Subject to emergency recall during various types of unusual occurrences and emergencies. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.</div>
</div><br>
<div><div><b>Other</b></div>
<div>Applicants must successfully complete a Public-Safety Telecommunication (PST) pre-employment test administered by the Police Department.<br>
<br>
This position is classified as security-sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code.<br>
<br>
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.</div>
</div><br>
<div><div><b>Physical Capabilities</b></div>
<div>N/A</div>
</div><br>
<div><div><b>Employment Category</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Minimum Salary</b></div> <div>Commensurate With Experience</div>
</div><br>
<div><div><b>Posted Salary</b></div> <div>Commensurate with Experience</div>
</div><br>
<div><div><b>Position Available Date</b></div> <div>03/17/2026</div>
</div><br>
<div><div><b>Grant Funded Position</b></div> <div>No</div>
</div><br>
<div><div><b>If Yes, Provide Grant Expiration Date</b></div>
</div><br>
</div></div></div><div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>EEO Statement</b></div>
<div>It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div>Dear Applicant,<br>
<br>
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:<br>
<br>
<b>Date of Birth</b><br>
Gender<br>
<ul><li>Ethnicity/Race</li></ul><br>
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.<br>
<br>
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.</div>
</div><br>
<div><div><b>Additional Information</b></div>
<div>UTRGV is a distributed location institution and working location is subject to change based on need.<br>
<br>
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.<br>
<br>
Substitutions to the above requirements must have prior approval from the VP of HR &amp; Talent Development .</div></div></div></div></div></div></div></div><p></p>

POLICE COMMUNICATIONS OPERATOR

Jacksonville Aviation Authority

<p></p><div><p><b>Department</b>: Operations</p><p><b>
Division</b>: Operations</p><p><b>
Reports to</b>: Emergency Preparedness Manager</p><p><b>
Classification:</b> Non-Exempt</p><p>
</p><p><b>The Jacksonville Aviation Authority (JAA) welcomes applications for the role of Dispatcher. This position will remain open until it is filled.
</b></p><p></p><p><b>Job Summary</b></p><p>
This is technical work involving the receipt and transmission of both emergency and non-emergency calls within the Airport Operations Control Center (AOCC). The position requires knowledge of emergency communications procedures and proficiency in operating computers, telephones, and radio equipment. In this role, you will respond to emergency calls from individuals who may be distraught or emotional. The position requires both assertiveness and sensitivity to ensure critical information is accurately obtained and relayed to first responders. Work is guided by standard operating procedures; however, employees are expected to exercise judgment and adaptability in situations not previously encountered. The dispatcher must quickly assess the nature of each call and apply the appropriate procedures based on training and experience.</p><p>
Work is performed in a highly controlled environment, using a console with a headset. Responsibilities include operating computer-aided dispatch systems, alarm monitoring software, video surveillance equipment, two-way radios, and standard office equipment.</p><p><b>
Essential Functions</b></p><ul><li>
Receive emergency and routine requests for service from the airport police department, airport employees, other law enforcement agencies, tenants and stakeholders.</li><li>
Operate emergency communications equipment to dispatch officers to calls for service, critical incidents, and emergencies.</li><li>
Identify locations where assistance is needed, and coordinates interagency communications with other jurisdictions.</li><li>
Enter data into the Computer Aided Dispatch system (CAD).</li><li>
Receive and transmit emergency and routine requests to and from officers, recording all messages into the CAD system.</li><li>
Monitors security and fire alarm systems, and coordinates response to activations.</li><li>
Evaluates, disseminates, and provides criminal and/or confidential information to authorized personnel through the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) terminal.</li><li>
Performs other related duties as assigned.</li></ul><p><b>
Knowledge, Skills &amp; Abilities</b></p><ul><li>
Knowledge of airport policies, procedures and security requirements.</li><li>
Knowledge of law enforcement communications systems, including radios, CAD software, and related dispatch equipment.</li><li>
Knowledge of airport geography, including road systems, landmarks, and facilities.</li><li>
Ability to speak clearly, rapidly, and concisely in English.</li><li>
Ability to manage multiple tasks simultaneously, under pressure, and in stressful or emergency situations.
</li><li>Ability to obtain and relay accurate information from individuals who may be hostile, distraught, or emotional.</li><li>
Strong communication skills, with the ability to convey details precisely and effectively.</li><li>
Strong memory and spatial skills, including the ability to recall names, numbers, and locations and to read maps quickly and accurately.</li><li>
Ability to work under strict deadlines and maintain cooperative working relationships with employees, officials, partner agencies, and the public.</li><li>
Skilled in customer service and public relations, with the ability to remain professional under pressure.</li><li>
Skilled in following and communicating verbal and written instructions.</li><li>
Ability to work flexible shifts and hours as required by operational needs.</li></ul><p><b>
Required Education &amp; Experience</b></p><ul><li>
High School diploma or equivalent<b> and</b></li><li>
Two (2) years of recent experience working for a law enforcement, fire, or EMS agency where the core job function is life safety and preservation of property <b>OR </b>two (2) years of experience working at a Part-139 commercial service airport in either Airport Operations or Airport Police.</li></ul><p><b>
Licenses &amp; Certifications</b></p><ul><li>
Must be able to obtain and maintain a Security Identification Display Area (SIDA) badge.</li><li>
Must successfully complete an approved Public Safety Telecommunicator (PST) training program and exam within six (6) months of hire and recertify every two years by completing a minimum of 20 continuing education credit (CEU) hours.</li><li>
Must be able to meet the requirements and qualify for Nation Crime Information center/Florida Crime Information Center (NCIC/FCIC) certification within one (1) year from date of employment.</li><li>
Florida Class E Driver&rsquo;s License is required and must be maintained.</li><li>
Will be fingerprinted and must pass criminal background check.</li></ul><p><b>
Physical Demands</b></p><p>
Work requires sitting for prolonged periods of time and the ability to simultaneously communicate with the caller and enter information into a computer. Employees work shifts to cover a 24 hours per day, seven days per week operation. Must be able to perform the physical requirements of the position with or without reasonable accommodation.</p></div><p></p>

Dispatcher

Prince George's County

<div><div><div><h2 class="jobSectionHeader"><b>Nature and Variety of Work</b></h2></div>
<p></p><div><p><b>Come join our team!</b></p><p></p><div><br>
Prince George&rsquo;s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.</div><p></p><p><b><br>
Bilingual applicants are encouraged to apply.</b></p><div></div><div><br>
The <b>Office of Homeland Security</b> is currently seeking qualified applicants to fill <b>Public Safety Emergency Call Taker I/II</b> positions, Grade <b>P14/P15</b> in the <b>Public Safety Communications (PSC) </b>Division <b>for its upcoming Spring training classes</b>. This role is critical in maintaining and supporting public safety. If you have a desire to help the community, support emergency responses, and are seeking a rewarding career in public safety communications, we invite you to apply today.</div><div></div><div><b><br>
About the Position</b><br>
Call Takers receive incoming calls via the 9-1-1 system's emergency or non-emergency lines, enter and transmit appropriate emergency information and codes into the Computer Aided Dispatch (CAD), and simultaneously provide pre-arrival and post-dispatch instructions to distressed or irate callers while recording data in the CAD system. Call Takers are responsible for becoming familiar with emergency and dispatch protocols to effectuate response and transmission of emergency requests in a safe, reproducible, and non-arbitrary manner. Incumbents are expected to exhibit highly skilled listening ability in order to quickly and accurately ascertain from emotional, distraught individuals, the nature of assistance required along with the ability to accurately and quickly type/enter the information in the CAD system.<br>
<br>
Call Takers must have the tolerance to work under pressure. Work is performed inside a secured, windowless office environment with a specialized low-light system and includes prolonged periods of sitting at a designated workstation monitoring computer screens and entering data. There is limited opportunity for physical movement; rest and meal periods are dependent on workload. Incumbents must be able to perform the following: reaching, fingering, grasping, hearing/listening, seeing/observing, and repetitive motions. Vision abilities required for this job include close vision and the ability to adjust focus; the ability to see with or without corrective lenses, and well enough to read standard text and text displayed on a video display terminal. Work may require constant focus on a computer screen for two or more hours at a time.</div><div></div><div><b><br>
About the Agency</b></div>
The Office of Homeland Security (OHS) was developed as a result of legislation passed in 2003. This new agency incorporated critical emergency response entities that were previously part of other agencies. Public Safety Communications (PSC), which included all County 9-1-1, emergency dispatch and radio system support, had been part of the Office of Information Technology and Communications (OITC). The Emergency Management Division (EM) was within the Fire/EMS Department. EM and PSC were combined under the leadership of the Deputy Chief Administrative Officer for Public Safety/Director of Homeland Security, forming the Office of Homeland Security. The legislation and resulting changes to the Charter, spelled out the separate and distinct missions assigned to EM and PSC.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Work</b></h2></div>
<p></p><div><ul><li>Operate a workstation comprised of multiple computer systems including Automatic Call Distribution (ACD) 9-1-1 emergency and non-emergency telephone system, geographical mapping tools (GIS and aerial photography), Computer Aided Dispatch, and other repositories for critical information to answer, triage and process incoming emergency and non-emergency calls of service</li><li>
Initiate calls for service, utilizing appropriate protocols, provides pre-arrival instructions including CPR instructions, when appropriate</li><li>
Receive incoming requests for emergency and non-emergency assistance, determine the type of service(s) required and initiate calls for service in accordance with emergency dispatch protocols and Public Safety Communication (PSC), Police, Sheriff's, Fire/EMS and other public safety agencies' policies</li><li>
Receive calls via the radio, 9-1-1 system or telephone while using an issued headset or other computer-based communication equipment and processes/records pertinent information according to agency procedures and protocol</li><li>
Make computer inquiries and be able to interpret the information that is received from the various agencies via the computer</li><li>
Operate the various technical systems and equipment necessary to obtain and properly process 9-1-1 calls for service. This includes the deaf teletype system, 9-1-1 system, text to 9-1-1 computer function, language line, mapping programs, and the Computer Aided Dispatch system</li><li>
Provide emergency pre-arrival and post-arrival instructions to the caller to mitigate or lessen the impact of their emergency prior to arrival of public safety responders</li><li>
Gather, classify, and supplement pertinent information obtained from caller(s) and enter it into the CAD system, consistent with appropriate protocols</li><li>
Utilize life support protocols, as authorized under the Maryland Emergency Medical Dispatch license/certification, to provide appropriate instructions to caller</li><li>
Establish communications with hearing impaired callers through the Maryland Relay 7-1-1 telephone system</li><li>
Identify non-English speaking callers and utilizes the language translation service as necessary to complete call processing</li><li>
Utilize the NCIC, METERS, and other related computer data bases to obtain information on criminal history, arrest warrants, missing persons, driver history, stolen property, stolen vehicles, securities and boats, vehicles, firearms, etc.</li><li>
Identify when it is appropriate to refer callers to other County, State, or Federal agencies or outside jurisdictions and maintains/prepares various logs and records pertinent to operations</li></ul><p><b>
This position is designated &quot;essential,&quot; </b>and the incumbent must be willing to participate as a critical/essential employee during emergencies, such as natural or manmade disasters or special activities/events. Essential employees are expected to report to work or remain at work when other County employees are granted administrative leave. Employees in this classification may be assigned to a one of four twelve hour rotating shifts to meet public safety service level requirements.</p><p><b>
All personnel in this class of work must work on site and </b><b>are not</b><b> eligible for telework or remote work assignments.<br>
</b></p><br>
</div><p></p><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p><b>Minimum Qualifications</b></p><p>
Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:<br>
<br>
</p><ul><li>High school diploma or G.E.D required</li><li>
One (1) year practical work experience to include one (1) year experience demonstrating the use of Windows-based computer programs</li><li>
Candidates must successfully pass agency-specified entrance examination</li></ul><div><b>
EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
</b></div></div><p></p><div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><b>Job Location</b><b>:</b> Onsite at designated locations in Prince George's County</div><div></div><div><b><br>
Conditions of Employment:</b><b> </b>Upon selection, the candidate must:</div><br>
<ul><li>
Pass an administered 9-1-1 Specialist exam. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.</li><li>
Be able to work ten (10) or twelve (12) hour rotating shifts</li><li>
Successfully pass a background investigation conducted by Prince George's County&rsquo;s Office of Human Resources Management Public Safety Investigations Division to include a medical examination, drug screen and psychological screening</li><li>
Satisfactorily complete all components of the Academic (Phase 1) training program by achieving a minimum score of 80% on all quizzes, examinations and practical evaluations</li><li>
Complete the NAED (National Academy of Emergency Dispatch) Emergency Telecommunicator Course (ETC) and obtain ETC certification by achieving a minimum score of 80% on all course examinations</li><li>
Complete the NAED &ndash; EMD (Emergency Medical Dispatch) course and obtain EMD certification by achieving a minimum score of 80% on all course examinations</li><li>
Complete the NAED &ndash; EFD (Emergency Fire Dispatch) course and obtain EFD certification by achieving a minimum score of 80% on all course examinations</li><li>
Complete the NAED &ndash; EPD (Emergency Police Dispatch) course and obtain EPD certification by achieving a minimum score of 80% on all course examinations</li><li>
Complete the Maryland State NCIC (National Crime Information Center) CN2 training course and obtain NCIC - CN2 certification by achieving a minimum passing score on all course examinations</li><li>
Complete the CPR/BLS (Cardiopulmonary Resuscitation/Basic Life Support) course for Health Care Providers and obtain CPR certification by achieving a minimum score of 80% on all course examinations</li><li>
Be willing to be an essential employee. PSC employees are considered ESSENTIAL and are required to work during emergency situations, including inclement weather, natural and man-made disasters, etc. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.</li><li>
Have the ability (driver's license, vehicle, or other reliable transportation) to report on time to the primary center in Bowie, Maryland or the backup center in Landover, Maryland at the prescribed reporting times or when directed to do so.</li><li>
Meet all training and performance standards and demonstrate proficiency as required by the agency.</li><li>
Wear and use agency protective apparel and equipment in the performance of their assigned duties.</li></ul><div></div><div><b><br>
Selection Process</b></div><p>
To be considered for this position, applicants must successfully complete all of the following stages:</p><p><b>
Phase 1</b></p><ul><li>
Qualifications Review and Standards Assessment</li><li>
Computerized Pre-Employment Examination</li><li>
Preliminary Screening</li></ul><div></div><div><b><br>
Phase 2</b></div><ul><li>
Background Investigation</li><li>
Psychological Screening</li><li>
Medical Examination &amp; Drug Screening</li></ul><div></div><div><b><br>
Phase 3</b></div><ul><li>
Final Offer of Employment</li><li>
Successfully Complete Public Safety Communications Training Session</li></ul><div></div><p><b><br>
Reasons for disqualification may include (but are not limited to) the following:</b></p><ul><li>
Previous disqualification for this or other public safety positions</li><li>
Deception or falsification on application or other documents</li><li>
Poor work history</li><li>
Poor driving record which includes suspended license/DWI/DUI</li><li>
History or pattern of crimes, both reported and not reported; felony/misdemeanor conviction; illegal drug usage, possession, distribution, sale, or purchase</li><li>
Failure to meet physical and mental standards</li><li>
Failure to present a professional appearance</li></ul><p></p><p><b><br>
Notifications</b></p><p><b>
Notifications for this position will be made via email.</b></p><p>
Applicants must monitor the e-mail account provided and update their online profile with any changes to personal information. All information, notices and scheduling regarding this application and evaluation process will be provided only in the candidate's online profile and/or through the email account provided at the time of application.</p><p>
Applicants must ensure your e-mail account allows emails from all addresses ending in &quot;@co.pg.md.us&quot;.</p><p></p><div><b><br>
For more information, you may email </b><b>pscrecruiting@co.pg.md.u</b><b>s.</b><br>
<br>
</div></div></div><p></p><div><div><p><b>ONLY ONLINE APPLICATIONS WILL BE ACCEPTED</b></p><br>
<p></p>
<p><b>Eligibility to Work</b>:<b> </b>Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.<br>
<br>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.</p><br>
<p></p>
<p><b>INTERNAL APPLICANTS: </b>If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.</p><br>
<p></p>
<p><b><i>Prince George's County Government is an Equal Opportunity/Affirmative Action Employer</i></b><b> </b><b><i>Committed to Diversity and Inclusion in the Workplace</i></b></p></div></div></div>
<br><div></div><div><div><div><p><b>General Plan Information:</b></p><div> </div><div>The Prince George&rsquo;s County benefits plan year is from January 1 to December 31. </div><div>A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse. </div><div>Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.</div><div>The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services). </div><div><br>
<b><i>New employees must enroll in the County&rsquo;s health benefit plans within thirty (30) days of the hire date. </i></b></div><div>The effective date of the health benefits coverage is the <b><i>beginning of the month following a waiting period of forty-five (45) days from the date of hire.</i></b> </div><div>After enrolling in the County&rsquo;s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).</div><div> </div><div>Employee Benefits<br>
<br>
Prince George&rsquo;s County is proud to offer employees an attractive and comprehensive benefits program, including the following:<br>
 <ul><li>Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week) </li><li>Group Term Life Insurance </li><li>Long &amp; Short-Term Disability </li><li>Flexible Spending Accounts<ul> <li>Dependent Care Assistance Program </li><li>Health Care Flexible Spending Account</li></ul> </li><li>Paid Leave (Annual, Personal, &amp; Sick) </li><li>13 Paid Holidays </li><li>Retirement Benefits<ul> <li>Defined Benefit Pension Plan<ul> <li>Employer Contribution Rate-11.71%</li></ul> </li><li>Supplemental Pension Plan<ul> <li>Employee Contribution Rate (Pre-Tax)-3.48%</li></ul> </li><li>457(b) </li><li>403(b)</li></ul> </li><li>Employee Discounts </li><li>Employee Assistance Program </li><li>Voluntary Benefits<ul> <li>Critical Illness </li><li>Whole Life Insurance </li><li>Accident Insurance </li><li>Legal Services</li></ul> </li></ul><br>
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits</div></div></div></div><p></p>

PUBLIC SAFETY EMERGENCY CALL TAKER I/II

City of Cedar Rapids

<div><div><div><h2 class="jobSectionHeader"><b>About</b></h2></div>
<p></p><div><div>Are you ready to make a real difference in your community? Join our team as a 911 Dispatcher and become a vital lifeline between those in need and emergency services. We're looking for a calm, compassionate, and quick-thinking individual who thrives in a fast-paced environment and are passionate about helping others.</div><p><b>
About our Organization</b><br>
At the City, we are committed to employing individuals who reflect our community&rsquo;s diverse backgrounds, and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.</p><div><b>
About our Community</b></div><div>
Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city.Cedar Rapids - Why you should live here!</div><b><br>
About this Opportunity</b><div>
The first-line public safety professional that serves as the first of the first responders, responding to every class of emergency for which public safety services are requested. The Public Safety Telecommunicator&rsquo;s primary responsibility is to receive and process emergency and non-emergency calls for police, fire, emergency medical and other public safety services via telephone and other communication devices.</div><div>
Work is performed under immediate supervision but has some discretion in sending information or dispatching personnel, within closely prescribed and established procedural guidelines.</div><i><br>
The City of Cedar Rapids does not offer sponsorship for employment authorization.</i></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities</b></h2></div>
<p></p><div><p><b>Job Duties and Responsibilities</b></p><ul><li>
Processes emergency and non-emergency calls for service while controlling the caller, collecting event specific information, assessing the information, selecting the proper call type and causing the appropriate response;</li><li>
Interacts with the Computer Aided Dispatch (CAD) system including accurate data entry, effective screen navigation, prompt information retrieval and system integration;</li><li>
Communicates with emergency personnel on the City&rsquo;s 800 MHz radio system by the appropriate use of talk groups or frequency coordination;</li><li>
Demonstrates an understanding of the applicability of the incident command/management system, as authorized by the Joint Communications Agency /Police and Fire policy / procedure;</li><li>
Performs all work duties and activities in accordance with City policies, procedures and safety practices;</li><li>
Attends work regularly at the designated place and time;</li><li>
Supports continuous process improvement initiatives;</li><li>
Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p><b>Required Education and Experience</b></p><ul><li>
Graduation from High School or GED; and</li><li>
Experience in dispatching or in customer service, preferred.</li></ul><div>
OR,</div><ul><li>
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.</li><li>
Excellent written, verbal and interpersonal communication skills</li><li>
Proficiency with Microsoft Office</li><li>
Ability to work collaboratively with diverse populations</li></ul><p><b>
Required Licenses or Certifications</b></p><ul><li>
Must be able to obtain National crime Information Center (NCIC) within six months from date of hire</li><li>
Must successfully complete NCIC background check, polygraph examination and be fingerprinted upon acceptance of offer of employment</li><li>
Pass and maintain the following within on year: CPR, Medical Dispatch, Emergency Fire Dispatch and Emergency Police Dispatch</li></ul></div><p></p>
<p></p><div><p><b>Work Schedule</b></p><ul><li>
During training, new hires will rotate through all three shifts (7:00 AM&ndash;3:00 PM, 3:00 PM&ndash;11:00 PM, and 11:00 PM&ndash;7:00 AM). After training, shift assignments are determined through the departmental shift bid process based on seniority, and schedules may vary depending on operational needs;</li><li>
Applicants should be prepared to work weekends, holidays, and varied shifts, including evenings, overnights, and overtime, as needed;</li><li>
Flexibility is essential, as this is a 24/7/365 operation and all staff must be willing to work any shift.</li></ul><b>
Hourly Rate</b><br>
Employees in this classification receive a step increase on their anniversary. The steps effective 06/14/2025 include:<div><div><div>
New Hire</div><div> 1 year</div><div> 2 years</div><div> 3 years</div><div> 4 years</div><div> 5 years</div><div> 6 years</div></div><br>
<div><div>
$27.74</div><div> $28.85</div><div> $30.00</div><div> $31.20</div><div> $32.45</div><div> $33.75</div><div> $35.11</div></div><br>
</div><i>
**Upon hire of a currently certified Dispatcher from an outside jurisdiction, entry pay will be calculated at the Joint Communications bargaining contract pay step that corresponds to that Dispatcher's full-time, certified years of service. Dispatchers hired at a higher pay step will receive step increases annually on their step date as described in the contract.</i><br>
<br>
<b>Shift Differential</b><br>
Additional $0.35 per hour for employees who are working the 3:00pm-11:00pm shift at straight time and $0.40 per hour for employees who are working the 11:00pm-7:00am shift at straight time.</div><br>
<p></p>
</div><p></p><div><div><p><b>Equal Opportunity/Affirmative Action Statement</b><br>
The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).<br>
<br>
<b>Applicants with Disabilities</b><br>
We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at hr@cedar-rapids.org.</p></div></div></div>
<br><p></p><div><div><div><p><b>We offer benefits and beyond for our employees and their families! </b></p><p>The City of Cedar Rapids provides outstanding pay, benefits, time off, including:</p><ul><li><b>Medical co-insurance for participating providers of 90% plan / 10% employee</b></li><li><b>Competitive pay</b></li><li><b>Iowa Public Employee&rsquo;s Retirement Pension plans </b>(IPERS) with a 9.44% City contribution and 6.29% employee contribution</li><li>457 deferred compensation employer match program (City will match up to 0.05% of your annual income each calendar year&mdash;learn more here.)</li><li>Flexible Spending (Health Care and Dependent Care Accounts- learn more here)</li><li>An average of 11 paid holidays per year</li><li>Up to $3,000 per year in educational assistance</li><li>4 weeks of paid parental leave </li><li>Public Service Loan Forgiveness &ndash; (The PSLF program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more info here. )</li><li>Annual pay increases</li><li>Fiscal year pay increases as determined by bargaining contract</li><li>Employees are eligible for longevity pay after 5 years of continuous service</li><li>100% City paid basic life insurance </li><li>Dental, vision, long-term disability, and supplemental life insurance</li><li>View our Bargaining Benefits Summaries </li><li>Expansive job growth opportunities</li><li>Commitment to professional development</li><li>Private health &amp; wellness coaching partnerships</li></ul></div></div></div><p></p>

911 Dispatcher

SEMINOLE COUNTY SHERIFF'S OFFICE

<div><div><div><h2 class="jobSectionHeader"><b>General Description</b></h2></div>
<p></p><div><div>The Seminole County Sheriff's Office is now accepting applications for <b>COMMUNICATIONS SPECIALIST, a position that performs the role of a 911 Call Taker.</b></div><div></div><div><br>
This position performs routine technical work in the operation of enhanced 911 emergency communication systems and computer-aided dispatch systems.</div><div></div><div><b><br>
REQUIRED DOCUMENT</b></div><div>
Each applicant must complete a <b>NOTARIZED Background Investigation Waiver</b> ()<b>. </b>Failure to submit this document will disqualify your application. The waiver must be notarized and submitted with the application. A link for the form has been provided in red above.</div><div><b><br>
Applications must be submitted before the closing date of March 31, 2026.</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Duties</b></h2></div>
<p></p><div><p><b><i>Note: Listed functions, duties, responsibilities, and skills are not intended to be all-inclusive, and the employer reserves the right to assign additional responsibilities as deemed necessary for the operational efficiency of the Sheriff's Office.</i></b></p><ul><li>
Receives all incoming telephone calls for emergency law enforcement and Fire Rescue services within unincorporated Seminole County and designated cities</li><li>
Routes calls to the proper authority, including processing Telecommunications Device for the Deaf (TDD) calls</li><li>
Receives incoming non-emergency calls and routes to the proper authority or provides the caller with the requested information</li><li>
Receives complaints over the telephone; secures appropriate information from the caller; refers the complaint via computer system to the dispatcher for processing.</li><li>
Relays information and messages to field personnel as required</li><li>
Responds to inquiries from field personnel as to vehicle license tags, driver's license information, vehicle registrations, warrants, names, criminal histories, and special services information such as wrecker services, technicians, and K-9 support</li><li>
Utilizes cross-reference materials and documents for transmittal of accurate locations</li><li>
Performs all other duties as assigned or required</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><ul><li>High School Diploma/GED</li><li>
Must be able to type 30 correct words per minute. A typing test is required as part of the pre-screening process</li><li>
Must obtain a State of Florida 911 Public Safety Telecommunicator Certification within one (1) year</li><li>
Must obtain FCIC/NCIC and CPR certification within six (6) months of employment</li><li>
Internal applicants must have completed the Seminole County Sheriff's Office one (1) year probationary period</li><li>
Must possess and maintain a valid Florida Driver's License</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, Abilities &amp; Other</b></h2></div>
<p></p><div><p>Regular and prompt attendance is mandatory in the performance of an employee's duties for this position, to include scheduled work hours, required training activities, calls for mandatory overtime needs, and calls for service during times of an emergency.</p><ul><li>
Knowledge of county geography</li><li>
Knowledge of telephone answering techniques</li><li>
Knowledge of governmental agencies and community service agencies at a sufficient level to direct callers to the appropriate authority</li><li>
Ability to communicate verbally in a distinct, clear, concise, controlled, and pleasant manner in a wide variety of circumstances with good diction in a well-modulated voice</li><li>
 Ability to type at sufficient speed to accurately complete information for the computer-aided dispatch system</li><li>
Ability to simultaneously communicate, interpret, and enter data into a computer terminal with speed and accuracy</li><li>
Ability to understand oral and written instructions</li><li>
Ability to react quickly and calmly in a variety of life-threatening and emergency situations</li><li>
Ability to sit for long periods of time</li><li>
Ability to wear department-issued headset equipment</li><li>
Ability to work any shift</li><li>
Ability to handle irate and hysterical callers in a calm, courteous, and professional manner</li><li>
Ability to work under stress and exercise discretion and independent judgment in a variety of situations</li><li>
Ability to establish and maintain effective working relationships with co-workers, supervisors, and an economically and ethnically diverse general public</li></ul><p><b>
WORKING CONDITIONS</b></p><p>
The work environment for this position is in a high volume call center. The incumbent generally performs work in a sedentary position and wearing a headset is required. Incumbents may be exposed to information that may be violent in nature. The incumbent may be required to work any schedule that fulfills the needs of the position.</p><p><b>
PHYSICAL ATTRIBUTES REQUIREMENTS</b></p><p><b><i>
Mobility</i></b>-Frequent sedentary work; constant use of a computer</p><p><b><i>
Visual</i></b>-Constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral</p><p><b><i>
Dexterity</i></b>-Frequent repetitive motion and reaching; Foot and hand coordination</p><p><b><i>
Hearing/Talking</i></b>-Constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio</p><p><b><i>
Emotional/Psychological</i></b>-Potential telephone contact with hostile individuals; exposure to emergency situations; may be exposed to trauma, grief, and death; frequent public contact; decision-making and concentration</p><p><b><i>
Special Requirements</i></b><i>-</i>Ability to behave respectably and with utmost integrity even when off duty. Shift work (days or nights) with rotating days off, including working weekends, nights, holidays, and/or overtime; May be required to respond for any critical incident, manmade or natural</p><div><b>
Classified Position</b><br>
Please direct any questions to:</div><div>
Brenda Angel</div><div>
Seminole County Sheriff's Office</div><div>
Human Resources Division</div><div>
100 Eslinger Way</div><div>
Sanford FL 32773</div><div>
bangel@seminolesheriff.org</div><div>
(407) 665-6711</div></div><p></p>
</div><div></div><div><div><p>External applicants for employment will submit to a thorough background investigation, which includes, but not limited to, past employment/education verification, driver license review, credit history, prior drug use history, arrest/conviction record, and computerized voice stress analysis (CVSA) testing. A certified examiner administers the CVSA with questions addressing illegal drug use and general questions of honesty and criminal history. Any dishonesty or deception on the Employment Application will disqualify your application.</p>
<p>The background investigation process may take 3-6 months depending upon the complexity of the applicant's background and position for which you've applied. Applicants selected for employment will be provided a conditional offer and required to submit to a medical examination with drug screening.<br>
<br>
<b>Candidates must also comply with the Agency&rsquo;s current Tattoo and Body Ornamentation Policy. A copy of </b><b>General Order 28 - Dress and Appearance can be accessed here</b><b> </b><b>()</b><b>. An applicant&rsquo;s tattoos and body ornamentation must be disclosed at the time of application and will be documented as part of the agency&rsquo;s review process, even if otherwise meeting the Agency&rsquo;s policy.</b><br>
<b>
</b><br>
Applicants not selected for employment will receive notification from the Human Resources Division, to include justification based on the following disqualifiers: negative background, failure to meet minimum qualifications as outlined in the specific job description, or any additional information discovered during the interview process. Applicants will be eligible to reapply with the Seminole County Sheriff's Office after one year from date of notification.</p>
<p>The Seminole County Sheriff's Office is committed to a diverse work force, is a drug free workplace and is an equal opportunity employer. We strongly support our military veterans and their families, and encourage them to consider applying to agency job announcements for which they may qualify. Preference-Eligible Applicant service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority and are encouraged to apply for the positions being filled. Additionally, certain Preference-Eligible Applicants may also be eligible to receive waivers for postsecondary educational requirements in employment.</p></div></div></div>
<br><p></p><div><div><div><p>The Seminole County Sheriff's Office offers a complete benefits package to full-time employees, including:</p><p><b>Paid Time Off and Holidays</b><br>
Full-time employees accrue 200 hours of PTO per year, which increases over time based on length of service with the Seminole County Sheriff&rsquo;s Office (SCSO), and is utilized for both sick and vacation leave. Full-time employees receive eleven (11) paid holidays plus a paid personal day off annually.<br>
<br>
<b>Medical, Dental, Vision and Supplementary Insurance Plans</b><br>
SCSO pays 100% for full-time employee-only Medical and Dental coverage through UnitedHealthcare (UHC). Full-time employees can also cover themselves and eligible dependents under one of three options of comprehensive Medical and Dental insurance for an additional charge. One of the Medical options is a Health Savings Account (HSA) Compatible Plan, which offers a tax-advantaged way to save and pay for qualified medical expenses. SCSO also offers Vision and supplementary UHC Accident, Critical Illness, and Hospitalization coverages at an additional cost to the employee.</p><p><br>
UHC creates and publishes the Machine-Readable Files on behalf of the Seminole County Sheriff&rsquo;s Office. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com/.<br>
<br>
<b>Life and Accidental Death &amp; Dismemberment Insurance (AD&amp;D)</b><br>
SCSO provides for full-time employees&rsquo; Basic Life insurance at no cost to employees, which includes Accidental Death and Dismemberment insurance, with coverage equal to one time the employee&rsquo;s annual salary. SCSO also offers Voluntary Life insurance for employees, spouses, and/or children at a minimal cost to the employee. Sworn and certified personnel are provided with additional Line-of-duty Death benefits at no cost.</p><p><br>
<b>Temporary Disability (TDB) and Long-term Disability Insurance</b><br>
SCSO pays for Long-term Disability coverage for all full-time employees. In lieu of Short-term Disability insurance, employees are provided a Temporary Disability Benefit (TDB) leave designed to assist employees who are unable to work due to certain defined circumstances such as Maternity/Paternity Leave, Catastrophic Medical Conditions, or a serious Minor Child Illness. The TDB benefit provides employees 65% of their normal pay for a limited time in order to protect their standard of living in a time of need. Employees may choose to utilize their accrued PTO to make up the other 35% of their normal pay while on approved TDB Leave.<br>
<br>
<b>Flexible Spending Account (FSA)</b><br>
SCSO offers a Medical Flexible Spending Account (FSA) that allows employees to set aside pre-tax dollars to pay for various, qualified out-of-pocket medical expenses. FSA accounts can pay for medical expenses the employee or the employee&rsquo;s dependents incur even if they are not enrolled in SCSO&rsquo;s medical insurance plan.</p><p><br>
<b>Educational Assistance</b><br>
SCSO&rsquo;s Educational Assistance Program is designed to financially assist full-time employees in good standing who have completed their initial new hire probationary period and are pursuing a college-level degree (i.e. Associates, Bachelors, Graduate Certificate, Masters, Professional Graduate and Doctoral). The program provides up to a $4,000 annual allowance on a reimbursement basis for college-level courses when grade requirements are met.</p><p><br>
<b>Nationwide Deferred Compensation Plans</b><br>
Employees can choose to participate in a Nationwide 457(b) deferred compensation plan, which allows employees to put aside pre-tax money from each paycheck toward retirement. Contributions are tax-deferred, meaning employees do not pay income taxes on the contributions or earnings until they retire and/or begin to take payments from the account. An after-tax Nationwide Roth contribution plan is also available.<br>
<br>
<b>Retirement Plans</b><br>
SCSO participates in the Florida Retirement System (FRS), which offers two plans for all full-time and part-time employees: The Pension Plan and the Investment Plan. Under each plan, employees contribute a small percentage of their gross salary toward the plan and the SCSO contributes, as well. These contribution percentages are subject to change annually based on the FRS guidelines and are not determined by the SCSO. For more details, please visit http://www.myfrs.com.</p><div><br>
The Pension Plan is a traditional defined benefit retirement pension plan. Employees are vested after reaching a certain number of years of service at any age (currently eight years of service) or after reaching a pre-designated age with a minimum number of years of service. The benefit an employee receives at retirement is calculated using a formula based on the employee&rsquo;s age, FRS membership class, years of FRS service, and an average of the highest years of salary. The State Board of Administration invests all Pension Plan assets. At retirement, distributions are made in monthly installments and are guaranteed for the employee&rsquo;s lifetime.<br>
<br>
The Investment Plan is a defined contribution retirement investment plan with the employee fully vested after one year of service. The employee utilizes the FRS Plan&rsquo;s list of funds to determine their investments of contributions. The benefits an employee receives are based on the account balance at retirement, which depends on the amount of funds the employee and employer have contributed, the investment earnings of the funds selected, and any fees or expenses charged by those funds. The distribution can be paid in a lump sum, a roll-over to another qualified plan, a customized payment schedule, lifetime guaranteed payments, or any combination of these.<br>
<br>
<b>Employee Assistance Program (EAP)</b><br>
SCSO has an Employee Assistance program through Magellan Healthcare available to its employees, which includes six (6) no-cost visits per life event with our agency. This benefit covers both full-time and part-time agency employees, along with their immediate family members (identified as their beneficiaries or dependents). This benefit provides access to a wide range of assistance, including but not limited to:<br>
 <ul><li>Digital Emotional Wellbeing Program</li><li>Lifestyle Coaching</li><li>Financial Wellbeing, Legal Services, and Identity Theft Resolution</li><li>Work-Life Services</li><li>Appointment Assist</li></ul> <br>
<b>Wellness Center</b><br>
Employees are provided with access to the Seminole County wellness center that has treadmills, free weights, and stationary bicycles. There is no charge to access the Center. Employees are also provided with access to an on-site fitness center at our agency&rsquo;s main location.<br>
<br>
<b>Veterans' Assistance</b><br>
Eligible veterans who are in training as deputy sheriffs, detention deputies, or communications specialists are eligible to receive compensation of up to $1,000 per month through the GI Bill.<br>
<br>
<b>Civil Service</b></div><p>Non-Probationary Classified Service employees are entitled to certain rights under the Civil Service Act. For more information, please see the Civil Service Rules of ProcedurePDF Download (Download PDF reader). Please note that not all positions within the Seminole County Sheriff's Office are considered Classified Service Positions.</p><p>Note: Information on employee benefits is current as of March 2026.<br>
Applicants are encouraged to confirm benefit details prior to accepting employment.</p></div></div></div><p></p>

COMMUNICATIONS SPECIALIST - 911 CALL TAKER

Buncombe County Government

<div>This job posting expires at 11:59PM on April 02, 2026. No applications can be submitted after 11:59PM on April 02, 2026.<br>
<div></div>
Job Title: Public Safety Training Facility Technician- PRN<br>
<div></div>
Department: Public Safety Training Center<br>
<div></div>
External Hiring Range: $22.51 - $26.68<br>
<div></div>
Compensation Grade: 2005<br>
<div></div>
Posted Internally and Externally<div></div><div><br>
The Buncombe County Public Safety Training Center is a dynamic state-of-the-art facility that provides training for all first responder disciplines in Buncombe County as well as agencies throughout Western North Carolina. This includes but is not limited to: Fire, EMS, Law Enforcement, Urban Search and Rescue, and Emergency Management, as well as multiple state and federal agencies. The Public Safety Training center is a division of Buncombe County Emergency Services.</div><div></div><div>
Purpose of the position:</div><div>
The purpose of this position is to perform technical work at the Public Safety Training Facility for Buncombe County.</div><div></div><div>
Minimum Education, Training and/or Experience (required at time of hire): High school diploma or GED, and a minimum of two (2) years progressively increasing experience in EMS, Fire, Emergency Management or Law Enforcement; or an equivalent combination of education and experience.</div><div></div><div>
Additional Training and Experience: Possession of one or more of the following certificates issued by the State of North Carolina: Fire Instructor, Law Enforcement Instructor, EMS Instructor, or Emergency Management Instructor preferred.</div><div></div><div>
License or Certification Required by Statute or Regulation: Possession of a valid North Carolina driver&rsquo;s license.</div><div></div><div>
Essential Functions of the position:</div><ul><li>
Participate in supporting new and existing training programs.</li><li>
Ensure that the facility remains in compliance with environmental and safety regulations per NC DEHNR, OSHA, EPA etc. Assist in regulatory audits and in any necessary corrective actions.</li><li>
Assist in the preventative maintenance of equipment to include checking the status and condition of equipment.</li><li>
Assists in preparing reports and maintaining a variety of records.</li><li>
Repair, replace, and adjust equipment and components to include rotating, aligning, and charging and discharging equipment.</li><li>
Perform maintenance and cleaning work for the upkeep of the apparatus, equipment, buildings and grounds.</li><li>
Performs other related duties as assigned.</li></ul><div></div><div>
Knowledge, Skills, Abilities:</div><ul><li>
General knowledge of all local, state, and federal certification requirements for public safety programs.</li><li>
General knowledge of firefighting procedures, techniques, and apparatus.</li><li>
General knowledge of emergency medical procedures and techniques</li><li>
Skill in the use of computers and commitment to use of technology</li><li>
Ability to interpret and carry out instructions and assignments.</li><li>
Ability to enforce safety rules, regulations, and policies firmly, objectively, and tactfully.</li><li>
Ability to express ideas effectively orally and in writing.</li><li>
Ability to establish and maintain effective working relationships as necessitated by work assignments.</li></ul><div></div><div><br>
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.</div><div></div><div>
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.</div></div>

Public Safety Training Facility Technician- PRN

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