pursuit manager

Parametrix, Inc.

<div>AEC Pursuit Manager 
About Parametrix
Parametrix is a 100% employee-owned consulting firm helping clients deliver resilient infrastructure, vibrant and livable communities, and environmentally sustainable solutions.
We are a team of professionals&mdash;engineers, planners, scientists, landscape architects, surveyors, and construction managers dedicated to delivering outstanding client service. We build lasting partnerships and collaborate with our clients to envision possibilities and create tomorrow, together.
We are committed to being a Best Place to Work, offering hybrid work environments that promote meaningful connections, support work-life balance, and encourage career development. With excellent benefits, rewards, and an inclusive, collaborative team, we create a supportive and enriching workplace. 
About the Role
We are looking for an AEC Pursuit Manager to join our Midwest team. This position will lead marketing and proposal efforts for the growing Midwest Region. You will be in the unique position of being able to help grow the Parametrix brand in a developing geography through intentional positioning, disciplined pursuit management, and successful project sales. This role is an entrepreneurial opportunity to create, grow, and lead a marketing team aligned with the needs of an expanding organization. The pursuits will range from small (&lt; $1M fee) to large, regionally significant (&gt; $15M+ fee).
You will be a senior member of the Midwest Region team and will collaborate with other Parametrix marketing professionals for critical pursuits. Specific requirements of the position include:<ul><li>
Assess market conditions to assist in the development of a regional growth strategy.</li><li>
Provide leadership with responding to RFQs/RFPs, including developing winning messaging that aligns with scoring and evaluation criteria. Experience in the Illinois market and broader Midwest is a plus.</li><li>
Translate technical input into compelling, client-focused pursuits, shaping win themes, differentiators, and persuasive narratives.</li><li>
Develop, maintain, and report on pursuit and client data, including tracking upcoming pursuits, client contacts, positioning efforts, and pursuit budgets, and success rates, procurement cycles, and manage information in the CRM system.</li></ul>
You Have:<ul><li>
The ideal candidate brings 15+ years of direct experience in proposal strategy, pursuit leadership, and sales within the transportation consulting industry.</li><li>
Proficiency in Adobe InDesign and Microsoft Word.</li><li>
Strong writing, editing, and organization skills.</li><li>
A collaborative and client-service focused approach.</li></ul>
Compensation Information: Base salary for this position is in the range of $110,000-$160,000 depending on qualifications.
Compensation is determined by factors such as education, experience, location, and role. As employee-owners, we are eligible for performance-based bonuses and our salaries are reviewed annually. We value transparency and look forward to discussing our compensation structure. 
Why Join Parametrix?
Employee Ownership &amp; Great Benefits: As a 100% employee-owned company, you will share in and contribute to Parametrix's success. You will earn stock in your Employee Stock Ownership Plan (ESOP) account and be an important contributor to our collective achievements.
Our Benefits include:<ul><li>
Healthcare Coverage (medical, dental, vision, short- &amp; long-term disability insurance)</li><li>
Employee Stock Ownership Plan (financial profit sharing)</li><li>
Performance-based bonuses</li><li>
401(k) Plan</li><li>
Paid Time Off (both vacation &amp; sick/wellness time accruals)</li><li>
Paid Holidays</li><li>
Parental Bonding Leave</li></ul>
Exciting, Award-Winning Project Work: Our work earns recognition for its innovation and positive impact on communities, giving you the opportunity to contribute to projects that make a difference. Learn more at https://www.parametrix.com/our-work/
Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible work arrangements to support our employee-owners' diverse needs. Whether it is hybrid, remote, or in-office, we provide options that allow you to work in a way that best suits your lifestyle while staying connected and engaged with your team. 
Our Commitment to You
Parametrix is committed to being an inclusive workplace, where team members of all backgrounds and experiences are welcome. As an equal opportunity employer, it is our policy and culture to provide opportunities to all persons based on merit and fitness to perform job duties. Employment decisions are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national or ethnic origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, religion, age (40 or older, as protected under the ADEA), disability (including physical, mental, or sensory), genetic information (including testing and characteristics), protected veteran status, or any other status or characteristic protected by applicable federal, state, or local laws or regulations.
At Parametrix, we are dedicated to encouraging an inclusive and accessible workplace. If you need any accommodations during the application or interview process, please let us know, and we will work with you to ensure your needs are met. We welcome and encourage candidates from all backgrounds to apply.
Visit our careers site at https://www.parametrix.com/careers/ to apply and view all available opportunities at our firm.</div>

AEC Pursuit Manager

<div>JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
<h2 class="jobSectionHeader">Key Responsibilities</h2><ul><li>
Proposal Management: Create and refine qualification materials, proposals, presentations, and marketing assets while maintaining brand standards</li><li>
Process Coordination: Review RFPs/RFQs, manage production schedules, and facilitate pursuit activities</li><li>
Strategic Support: Participate in go/no-go decisions, develop competitive analyses, and craft winning strategies</li><li>
Content Development: Write persuasive proposal sections, validate content against requirements, and research supporting materials</li><li>
Graphic Design: Create engaging custom sales collateral aligned with JLL or client brand standards</li><li>
Knowledge Management: Add updated and new sales materials to knowledge management database; drive process improvement and efficiency in the organization of our sales materials</li><li>
Team Collaboration: Lead preparation meetings, manage multiple projects simultaneously, and participate in debrief sessions</li></ul><h2 class="jobSectionHeader">
Education and Experience</h2><ul><li>
2 - 5+ years in pursuit management</li><li>
Bachelor's degree in related field</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Abilities</h2><ul><li>
Understanding of interior design, design agencies, and architecture</li><li>
Strong organizational and communication skills</li><li>
Proficiency in Microsoft Office, Adobe Creative Suite, and AI tools</li><li>
High emotional intelligence and ability to work in matrixed environment</li><li>
Technologically savvy with ability to evaluate and implement new tools</li><li>
Exceptional writing, editing and proofreading skills</li><li>
Strong graphic design skills</li><li>
Ability to lead group sales pursuits</li><li>
Strong verbal communication and presentation skills</li><li>
Outstanding organizational skills and attention to detail</li><li>
Deep understanding of and commitment to client service</li><li>
Strategic thinking and business development acumen</li><li>
Strong team collaboration skills</li></ul> 
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
60,000.00 &ndash; 80,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote &ndash;Columbus, OH
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table! 
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li>
401(k) plan with matching company contributions</li><li>
Comprehensive Medical, Dental &amp; Vision Care</li><li>
Paid parental leave at 100% of salary</li><li>
Paid Time Off and Company Holidays</li><li>
Early access to earned wages through Daily Pay</li></ul>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.</div>

Senior Associate, Pursuits and Proposals

DJ&A

<div>Proposal and Interview Manager
DJ&amp;A has experienced significant growth over the past decade, driven by a deliberate focus on culture, quality, and long-term client relationships while expanding the firm's geographic reach and service offerings. Continued success depends on consistently positioning the firm well in the markets it seeks to serve and executing competitive, high-quality pursuits.
This position is part of DJ&amp;A's growing Business Development (BD) Group, reporting to the Deputy Director, Business Development, Proposals &amp; Marketing. The Proposal and Interview Manager is accountable for the day-to-day coordination and execution of the firm's proposal and interview preparation efforts, working closely with Proposal Coordinators, technical staff, and subject-matter experts to produce client-focused proposals and interview presentations.
This is a unique opportunity to help shape and strengthen a critical function at a growing AEC firm. Depending on candidate qualifications, this role may include supervisory responsibilities for Proposal Coordinators. This role is execution-focused, with real influence over quality, process, and the consistency of DJ&amp;A's pursuit efforts.
Key Responsibilities
Proposal Development and Lifecycle Management
<ul><li>Oversee and participate in DJ&amp;A's proposal development process, working with Proposal Coordinators, editors, graphic designers, technical staff, subject matter experts, and external partners to produce compliant, client-centric proposals.
</li><li>Develop and maintain a firmwide proposal development schedule; assign tasks, track deadlines, and coordinate resources across concurrent pursuits.
</li><li>Lead kickoffs, manage workplans, coordinate content development, oversee quality control, and manage production and submission logistics, particularly on complex or high-visibility pursuits.
</li><li>Support go/no-go discipline within the proposal phase by ensuring pursuit decisions reflect current capacity and competitiveness.
</li></ul>Proposal Development and Lifecycle Management
<ul><li>Oversee and participate in DJ&amp;A's proposal development process, working with Proposal Coordinators, editors, graphic designers, technical staff, subject matter experts, and external partners to produce compliant, client-centric proposals.
</li><li>Develop and maintain a firmwide proposal development schedule; assign tasks, track deadlines, and coordinate resources across concurrent pursuits.
</li><li>Lead kickoffs, manage workplans, coordinate content development, oversee quality control, and manage production and submission logistics, particularly on complex or high-visibility pursuits.
</li><li>Support go/no-go discipline within the proposal phase by ensuring pursuit decisions reflect current capacity and competitiveness.
</li></ul>Messaging and Content Development
<ul><li>Collaborate with BD and technical staff to develop clear, strategic proposal messages that differentiate DJ&amp;A in light of client needs and competitive context.
</li><li>Write and edit original, client-focused proposal narratives that effectively communicates DJ&amp;A's value and differentiators.
</li><li>Ensure win themes and key messages developed during capture planning are carried consistently throughout the proposal.
</li></ul>Interview Preparation Support
<ul><li>Support interview preparation in coordination with technical staff, including strategy development, schedule coordination, assignment routing, and logistics management.
</li><li>Help ensure interview teams are well-rehearsed and aligned on key messages prior to client presentations.
</li></ul>Content Library and Process Improvement
<ul><li>Oversee and maintain DJ&amp;A's proposal content library, including boilerplate, resumes, project descriptions, and firmwide templates.
</li><li>Support the identification and integration of AI tools and technologies that improve proposal quality, efficiency, and consistency.
</li><li>Continuously improve proposal tools, templates, and workflows to increase consistency and efficiency across the firm.
</li><li>Support the identification and integration of tools and technologies that improve proposal quality and team capacity.
</li><li>Work with CRM Manager and others to develop processes and workflows that streamline proposal data management and reporting.
</li></ul>Pursuit Closeout and Learning
<ul><li>Oversee the firm&rsquo;s proposal close-out process to ensure final proposal files and archived, and results are communicated with contributors.
</li><li>Schedule and participate in debriefs; capture and share lessons learned to support continuous improvement.
</li></ul>Supervisory Responsibilities:
<ul><li>This position may include coordination or supervisory responsibilities for Proposal Coordinators, commensurate with candidate qualifications and team structure at time of hire
</li></ul>How This Role Fits Within DJ&amp;A&rsquo;s BD Team:
<ul><li>The BD Group at DJ&amp;A provides centralized support, systems, and coordination across all phases of the firm's business development lifecycle.
</li><li>This role works in close coordination with Pursuit Coordinators and collaborates with technical contributors and other BD Group staff. It also works in partnership with the Deputy Director, Business Development, Proposals &amp; Marketing to ensure continuity and alignment across the pursuit lifecycle.
</li></ul>General Qualifications
Required
<ul><li>Bachelor's degree in Communications, Marketing, Journalism, English, or a related field, or equivalent professional experience.
</li><li>5 or more years of experience managing the proposal lifecycle, preferably within the AEC industry or a related professional services environment.
</li><li>Demonstrated experience coordinating cross-functional teams to meet critical deadlines under pressure.
</li><li>Exceptional writing, editing, and proofreading skills, with the ability to translate technical content into clear, client-focused narratives.
</li><li>Strong organizational and project management skills, with the ability to manage multiple active pursuits simultaneously.
</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
</li><li>Strong alignment with DJ&amp;A Core Values.
</li></ul>Preferred
<ul><li>Experience mentoring or coordinating the work of proposal staff.
</li></ul>Technical Capabilities
<ul><li>Familiarity with proposal management tools, CRM systems (VantagePoint preferred), and content management workflows across the BD lifecycle. Proficiency in Microsoft Office Suite, particularly Word and PowerPoint, for proposal production and formatting. Working knowledge of design platforms such as the Adobe Creative Cloud or Canva is a plus. Ability to work across systems, people, and functional areas to drive quality and consistency without over-engineering processes.
</li></ul>Key Competencies
The strongest candidates for this role will demonstrate the following:
<ul><li>Ability to manage competing priorities and keep multiple workstreams moving in a fast-paced environment.
</li><li>Strong communicator who brings clarity to complex, time-sensitive situations and helps teams stay aligned under deadline pressure.
</li><li>Skilled at translating complex technical information into compelling, client-centered narratives.
</li><li>Comfortable working both independently and collaboratively.
</li><li>Detail-oriented with high personal standards for quality and consistency.
</li><li>Committed to continuous improvement, actively looking for ways to make proposal processes more efficient.
</li><li>Curious and collaborative, with a genuine interest in helping technical teams communicate their strengths effectively.
</li><li>Thrives in a dynamic environment where priorities evolve and no two proposals are exactly alike.
</li></ul>Salary and Benefits
<ul><li>Base Pay: $40 to $52 hourly rate
</li><li>Medical &ndash; premiums 100% covered for our HDHP
</li><li>Dental
</li><li>Vision
</li><li>Performance Bonus
</li><li>Paid Time Off
</li>Eleven paid Holidays. 
<li>
</li></ul> 
To apply, please submit a cover letter with resume addressing qualifications, requirements, and references to info@djanda.com or by mail to: DJ&amp;A, P.C., 2000 Maple St, Missoula, MT 59808. 
 
We are proud to be an Equal Opportunity Employer. For more information, please visit the EEO website here .
DJ&amp;A is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careers@djanda.com .</div>

Proposal and Interview Manager

X Architects

<div>
 
 We are seeking a dynamic and results-driven Business Development Manager to support the continued growth and market expansion of our operations in KSA. This role is pivotal in strengthening our market position and achieving sustainable growth by identifying strategic opportunities, leading project pursuits, cultivating client relationships, and driving successful proposal outcomes.
 
 
 This position requires solid experience within the Architecture and Engineering industry, as a deep understanding of design processes, client expectations, and project delivery frameworks is essential for success.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage day-to-day pursuit and proposal activities in Saudi Arabia, ensuring alignment with company goals and client expectations.
 </li>
 <li>
 Support and implement Winning Work strategies under the direction of the Country Director.
 </li>
 <li>
 Identify and engage with potential clients, consultants, and partners across target sectors and regions to promote the company&rsquo;s design and consulting services.
 </li>
 <li>
 Drive opportunity identification, qualification, and pursuit efforts through effective networking, relationship management, and market intelligence.
 </li>
 <li>
 Maintain up-to-date knowledge of market trends, competitor activities, and regulatory developments within KSA and the wider GCC region.
 </li>
 <li>
 Represent the company at industry events, trade shows, and conferences to enhance visibility and expand professional networks.
 </li>
 <li>
 Track and report on Winning Work KPIs, including pipeline activity, hit rates, and forecast performance against targets.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architecture, Engineering, Business Administration, or a related field.
 </li>
 <li>
 Minimum of 10 years&rsquo; professional experience in work winning, business development, or related roles within the architecture, engineering, or construction sectors.
 </li>
 <li>
 Strong understanding of the KSA market and business culture.
 </li>
 <li>
 Proven experience in leading and securing new project opportunities and managing client relationships in a competitive environment.
 </li>
 <li>
 Solid understanding of project financials, bid strategy, and contract negotiation.
 </li>
 <li>
 Exceptional communication, presentation, and interpersonal skills.
 </li>
 <li>
 Strong organizational, analytical, and leadership abilities.
 </li>
 </ul>
 
 
</div>

Business Development Manager

Wharton-Smith, Inc

GENERAL DESCRIPTION
 
Wharton-Smith, Inc. is seeking an experienced Design Manager or Project Manager to support municipal water and wastewater projects from early pursuit through GMP development. Based in the Jacksonville, Florida area, this hybrid role supports projects ranging from $4M to $500M and is well suited for an experienced Water/Wastewater Project Manager transitioning from daily project execution into a strategic preconstruction and collaborative delivery role.
 
The Design Manager leads planning, coordination, budgeting, risk analysis, and stakeholder engagement during the pursuit and preconstruction phases. This role focuses on early project strategy, design collaboration, constructability reviews, cost development, and owner engagement, working closely with estimating and operations teams to support successful project delivery.
 
ESSENTIAL FUNCTIONS
 
<ul>
<li>Support proposal development, RFQs, and RFP responses.</li>
<li>Participate in client interviews and presentations.</li>
<li>Establish and maintain strong municipal owner and engineer relationships.</li>
<li>Lead coordination between engineering and estimating teams during design phase.</li>
<li>Review drawings, geotechnical reports, and specifications for constructability.</li>
<li>Identify and mitigate project risks early in the design process.</li>
<li>Provide structured and meaningful constructability comments.</li>
<li>Solicit and coordinate subcontractor and supplier participation.</li>
<li>Develop and coordinate GMP budgets and bid packages.</li>
<li>Maintain preconstruction schedules in P6 and align with operations for construction planning.</li>
<li>Lead milestone and stakeholder coordination meetings.</li>
<li>Track preconstruction financials, including internal and external costs.</li>
<li>Provide innovation and value engineering solutions to maintain budget and objectives.</li>
<li>Ensure understanding and compliance with municipal funding requirements.</li>
<li>Partner with operations to ensure a seamless transition into construction.</li>
</ul>
KEY REQUIREMENTS
 
Formal Education: Bachelor’s degree in Construction Management, Civil, Mechanical, or Electrical Engineering, Engineering, or a related field required.
 Equivalent combinations of education and relevant experience may be considered.
 Continued professional development in estimating, collaborative delivery methods, and project controls is encouraged.
 
Work Experience: 
7+ years of experience in municipal Water/Wastewater construction or design.
 Prior experience as a Project Manager on municipal Water/Wastewater projects.
 Experience developing or supporting GMP pricing.
 Demonstrated ability to collaborate effectively with owners, engineers, and operations teams.
 
Job-Related Knowledge: 
Strong understanding of municipal Water/Wastewater construction practices.
 Experience with CMAR, Progressive Design-Build, or other collaborative delivery models.
 Ability to identify scope gaps and cost exposures.
 Proficiency with scheduling software (P6 preferred) and cost management systems.
 Strong written and verbal communication skills.
 
Position Type/ Expected
 Full-time, exempt position. Valid Driver License required.
 
Hours of Work: 
Standard work schedule is Monday through Friday (hybrid/remote schedules available), with flexibility required to meet project deadlines and client needs.
 Up to 25% travel is required, including travel outside the geographic region for client meetings, engineer coordination, job site visits, and travel to corporate or regional offices.
 Extended or evening hours may be required periodically based on workload, proposal deadlines, or project milestones.
 
OTHER DUTIES
 
The above statements are intended to describe general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities and duties required of those in this position.
 
RECRUITER POLICY
 
Our recruiting process is centralized and managed exclusively by the HR Department. We do not pay agency fees for unsolicited resumes. An unsolicited resume is defined as any resume submitted by a recruiter who has not been pre-approved by HR, has not signed our recruiting agreement, and has not been engaged by HR to fill a specific position.

Design Manager - Water

Blue Shield of California

<div>
 
 Job Description
 
 
 
 
 Your Role
 
 
 
 The Clinical Quality team oversees and is responsible of HEDIS medical record review, pursuit, and overall HEDIS submission. The Clinical Quality Coordinator, Entry will report to the Supervisor of the HEDIS Outreach Team. In this role you will be responsible for conducting provider outreach during the HEDIS season for medical record pursuit and retrieval. Also, participation in Quality initiatives involving member outreach for care gap closure. Responsible for maintaining high productivity and standard work.
 
 
 Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow &ndash; personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
 
 
 
 Responsibilities
 
 
 
 
 Your Work
 
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Initiate outbound calls to members and providers to collect information and provide care coordination assistance in obtaining services (schedule appointments, provider appointment reminders, coordinate transportation, etc.)
 </li>
 <li>
 Educate members on missing care gaps and provide encouragement to obtain missing service.
 </li>
 <li>
 Request medical records from PCP/Specialists by fax, remote EMR access or scheduled site visits as needed
 </li>
 <li>
 Manage and maintain HEDIS files and medical records
 </li>
 <li>
 Provide administrative support, including generating correspondence, organize mass mailings, coordinator schedules and training
 </li>
 <li>
 Continued development of understanding of HEDIS hybrid measures and medical record requirements for HEDIS compliance
 </li>
 <li>
 Research member claims and encounters to identify accurate pursuit information for medical record retrieval
 </li>
 <li>
 Review medical records and identify elements for compliance
 </li>
 <li>
 Create and maintain detailed logs of member and provider interactions
 </li>
 <li>
 Ability to de-escalate situations
 </li>
 <li>
 Assist in onboarding contingent workforce for HEDIS and outreach projects
 </li>
 <li>
 EMR and vendor portal medical record retrieval
 </li>
 <li>
 Developing understanding of HEDIS pursuit processes relative to pursuit systems and tracking processes
 </li>
 <li>
 Developing understanding of outreach and pursuit project intake procedures, schedules, and reporting requirements
 </li>
 <li>
 Ability to work independently in a fast-paced environment with minimal errors
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Knowledge and Experience
 
 
 
 <ul>
 <li>
 Requires a high school diploma or equivalent
 </li>
 <li>
 Requires limited knowledge of systems and procedures
 </li>
 <li>
 Typically, has limited or no prior experience
 </li>
 <li>
 Communication and interpersonal skills
 </li>
 <li>
 Must be organized with the ability to keep accurate notes and records
 </li>
 <li>
 Customer service experience is preferred
 </li>
 <li>
 HEDIS knowledge strongly preferred
 </li>
 <li>
 Critical thinking skills
 </li>
 <li>
 Knowledge of computer applications including Microsoft Word, PowerPoint and Excel. Internet knowledge with the ability to complete searches
 
 
 </li>
 </ul>
 
 Hybrid Virtual Work
 
 
 
 This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.
 
 
 
 About The Team
 
 
 
 
 About Blue Shield of California
 
 
 
 As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
 
 
 At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
 
 
 To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
 
 
 Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities &ndash; join us!
 
 
 
 Our Values:
 
 
 
 <ul>
 <li>
 Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
 </li>
 <li>
 Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
 </li>
 <li>
 Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
 
 
 </li>
 </ul>
 
 Our Workplace Model
 
 
 
 We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
 
 
 <ul>
 <li>
 For most teams, this means coming into the office two days per week.
 </li>
 <li>
 Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
 </li>
 <li>
 For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
 
 
 </li>
 </ul>
 The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
 
 
 
 Physical Requirements:
 
 
 
 Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
 
 
 Please click here for further physical requirement detail.
 
 
 
 Equal Employment Opportunity:
 
 
 
 External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
</div>

Clinical Quality Coordinator, Entry

<div>Your Role 
 
The Clinical Quality team oversees and is responsible of HEDIS medical record review, pursuit, and overall HEDIS submission. The Clinical Quality Coordinator, Entry will report to the Supervisor of the HEDIS Outreach Team. In this role you will be responsible for conducting provider outreach during the HEDIS season for medical record pursuit and retrieval. Also, participation in Quality initiatives involving member outreach for care gap closure. Responsible for maintaining high productivity and standard work. 
 
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow &ndash; personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.</div>
 <div>Your Work
In this role, you will:
<ul><li>Initiate outbound calls to members and providers to collect information and provide care coordination assistance in obtaining services (schedule appointments, provider appointment reminders, coordinate transportation, etc.)
</li><li>Educate members on missing care gaps and provide encouragement to obtain missing service.
</li><li>Request medical records from PCP/Specialists by fax, remote EMR access or scheduled site visits as needed
</li><li>Manage and maintain HEDIS files and medical records
</li><li>Provide administrative support, including generating correspondence, organize mass mailings, coordinator schedules and training
</li><li>Continued development of understanding of HEDIS hybrid measures and medical record requirements for HEDIS compliance
</li><li>Research member claims and encounters to identify accurate pursuit information for medical record retrieval
</li><li>Review medical records and identify elements for compliance
</li><li>Create and maintain detailed logs of member and provider interactions
</li><li>Ability to de-escalate situations
</li><li>Assist in onboarding contingent workforce for HEDIS and outreach projects
</li><li>EMR and vendor portal medical record retrieval
</li><li>Developing understanding of HEDIS pursuit processes relative to pursuit systems and tracking processes
</li><li>Developing understanding of outreach and pursuit project intake procedures, schedules, and reporting requirements
</li><li>Ability to work independently in a fast-paced environment with minimal errors</li></ul></div>
 <div>Your Knowledge and Experience
<ul><li>Requires a high school diploma or equivalent
</li><li>Requires limited knowledge of systems and procedures
</li><li>Typically, has limited or no prior experience
</li><li>Communication and interpersonal skills
</li><li>Must be organized with the ability to keep accurate notes and records
</li><li>Customer service experience is preferred
</li><li>HEDIS knowledge strongly preferred
</li><li>Critical thinking skills
</li>Knowledge of computer applications including Microsoft Word, PowerPoint and Excel. Internet knowledge with the ability to complete searches 
<li>
</li></ul>Hybrid Virtual Work
 
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.</div>
 <div>ABOUT THE TEAM 
About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities &ndash; join us!
Our Values:
<ul><li>Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
</li><li>Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
</li><li>Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
</li></ul><div>Our Workplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
<ul><li>For most teams, this means coming into the office two days per week.
</li><li>Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
</li><li>For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
</li></ul>The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
</div>Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. 
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.</div>

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