qa analyst

Momentum Solutions Egypt

<div>
 
 About Momentum
 
 
 
 Headquartered in Montreal, Momentum is a holding company with a strong presence in the travel industry, with
 
 FlightHub being one of its notable subsidiaries
 
 . Our commitment to operational excellence, teamwork, and an innovative mindset has helped us build a culture that thrives on creativity and collaboration. As a member of the Momentum team, you&rsquo;ll have the opportunity to work with like-minded individuals in a dynamic and fast-paced environment.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly skilled, detailed and motivated Testing Analyst to join our Lodging Product team. This role is critical in ensuring the quality and reliability of our hotel product platform.
 
 
 The ideal candidate is a highly responsible, versatile professional with excellent exploratory testing skills, who thrives in a fast-paced environment, works well under pressure and is eager to continuously learn and grow. This person stays focused on team objectives and can efficiently readjust on new priorities without sacrificing quality and has the ability to see beyond the happy path.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams (developers, product managers, and our Sr. QA Analyst) to understand product requirements, technical changes, and potential risk areas.
 </li>
 <li>
 Design, execute, and maintain test cases and test plans for both new features and existing functionalities across UI and API layers.
 </li>
 <li>
 Investigate, document, and track bugs with high-quality reports that include clear steps, context, expected vs. actual results, and supporting evidence.
 </li>
 <li>
 Retest and validate fixes thoroughly, ensuring no regression, side effects, or missed impact on related flows.
 </li>
 <li>
 Support and improve the QA process by applying recognized test design techniques (such as Boundary Value Analysis, Equivalence Partitioning, and Risk-Based Testing) to prioritize smart coverage rather than volume.
 </li>
 <li>
 Participate in all phases of the software development lifecycle, offering actionable feedback during planning, reviews, testing, and release readiness.
 </li>
 <li>
 Continuously research, learn, and implement new testing technologies, tools, and best practices to improve the QA process.
 </li>
 <li>
 Analyze test results and provide concise quality insights, highlighting trends, risks, and improvement opportunities.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 3+ years of experience in software testing.
 </li>
 <li>
 Experience testing web applications.
 </li>
 <li>
 Strong understanding of client-server architecture and how data flows between UI, backend services, and APIs.
 </li>
 <li>
 Excellent exploratory testing skills, curiosity, and ability to see beyond the happy path.
 </li>
 <li>
 Proficiency in the following programming language (Python, JS, JSON, HTML).
 </li>
 <li>
 Hands-on experience in API testing.
 </li>
 <li>
 Strong understanding of QA methodologies, tools, and processes.
 </li>
 <li>
 Experience with SQL and database testing.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Experience with API testing tools (e.g., Postman) and familiarity with automation tools (e.g., Playwright).
 </li>
 <li>
 Understanding and experience of Agile/Scrum development methodologies.
 </li>
 <li>
 Professional working proficiency in English.
 </li>
 <li>
 Very detailed oriented.
 </li>
 <li>
 Hunger for knowledge.
 </li>
 <li>
 Experience in the travel industry a plus
 </li>
 <li>
 Please note this is a full-time on-site position, in Cairo, Egypt.
 
 
 </li>
 </ul>
 
 Benefits Of Working With Us
 
 
 
 <ul>
 <li>
 Collaborative Team: Work with a supportive team dedicated to shared success.
 </li>
 <li>
 Growth Opportunities: Develop your career within a company that values commitment and innovation.
 
 
 </li>
 </ul>
 At Momentum, we believe in fostering a supportive, engaging work environment that promotes growth and professional development. Our team of talented individuals embodies our core values of Hungry, Humble, and Honest.
 
 
 Explore the Momentum Office: https://momentumegypt.com/
 
 
 Explore FlightHub: https://corporate.flighthub.com/
</div>

Testing Analyst

IntouchCX

<div>
 
 
 About the Job
 
 
 
 
 
 
 IntouchCX is a global leader in customer experience and technology solutions based in Canada. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 We&rsquo;re changing the way people think about customer service, and we need your help!
 
 
 
 
 We&rsquo;re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing, and evaluating Voice, Email, Chat,t and Social contacts.
 
 
 
 
 
 As a Quality Assurance Analyst, You Will&hellip;
 
 
 
 
 
 Coach CSRs/Tier 2s on the quality of service to ensure proper procedures are being followed
 
 
 Complete Quality Assurance and coaching session reports every week
 
 
 Provide floor support, which can include actively taking phone calls
 
 
 Attend and participate in meetings with supervisors and managers to review monitoring lists
 
 
 Attend and participate in partner and internal calibration meetings
 
 
 Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operations Managers
 
 
 Report scripting problems or questions from callers tothe appropriate departments
 
 
 Distribute partner and company-related correspondence to all CSRs/Tier 2 team members
 
 
 Perform other duties as assigned
 
 
 
 
 
 
 
 
 
 As a Quality Assurance Analyst, You Have&hellip;
 
 
 
 
 
 
 High school diploma or equivalent (required)
 
 
 Minimum 1 year of hands-on GDS experience (required)
 
 
 1 year of front-line contact center experience (preferred)
 
 
 1&ndash;2 years of Quality Assurance experience (preferred)
 
 
 Intermediate knowledge of MS Excel, MS Word, and MS Office (required)
 
 
 Ability to type 30 wpm minimum with accuracy
 
 
 Strong verbal and written communication skills, including spelling and grammar
 
 
 Excellent organizational and time management skills
 
 
 Ability to make fair and consistent judgments and decisions
 
 
 Ability to multitask under high-pressure situations
 
 
 Ability to solve problems and offer suggestions in a positive and developmental manner
 
 
 Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls
 
 
 Ability to perform basic mathematical functions to ensure scoring accuracy
 
 
 Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
 
 
 Availability to work a variety of shifts, including early mornings, afternoons, evenings, and holidays, is required.
 
 
 
</div>

Quality Analyst ( GDS Experience )

SYSTRA

<div>
 SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.
 
 
 For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.
 
 
 Context
 
 
 EET Blue Line Section 1
 
 
 Missions/Main Duties
 
 
 Senior QC/QA Engineer experience should be including but not limited to: -
 
 
 <ul>
 <li>
 Technical office QC/QA documents review.
 </li>
 <li>
 All technical submittals (prequalification - Material Submittals - Method statements - ....................)
 </li>
 <li>
 Supervision all construction items and activities.
 
 
 </li>
 </ul>
 Profile/Skills
 
 
 <ul>
 <li>
 Senior QC/QA Engineer Skills should be including but not limited to: -
 </li>
 <ul>
 <li>
 Decision maker.
 </li>
 <li>
 Team work cooperation.
 </li>
 <li>
 Leadership skills.
 </li>
 <li>
 Ability to work under pressure and hard conditions.
 </li>
 <li>
 Availability to work at many places and smooth movement as per work requirement.
 
 </li>
 </ul>
 </ul>
 Systra is an equal opportunities company; this position is open to all applicants.
</div>

QA/QC Engineer-Lead- Section 1

<div>
 
 We&rsquo;re Hiring:
 
 Mid-Level WFM Scheduling Analyst &ndash; Teleperformance
 
 
 
 
 
 
 
 *Position Overview:
 
 
 
 
 
 
 We are looking for a detail-oriented WFM Scheduling Analyst to join our team. You will be responsible for creating and managing schedules for Operations Customer Experts, ensuring optimal staffing, smooth workflow, and employee satisfaction. As business needs change daily and weekly, you&rsquo;ll play a key role in aligning workforce availability with operational demands.
 
 
 
 
 
 
 *Key Responsibilities:
 
 
 
 
 
 
 1: automatically allocate schedules to Operations Customer Experts to ensure service levels, legal compliance, and resource optimization.
 
 
 2: Analyze staffing requirements for each workplace.
 
 
 3: Discuss employee schedules directly with managers.
 
 
 4: Support database updates with employee information.
 
 
 5: Create and validate working schedules, manage schedule deviations, and prepare permanent schedules.
 
 
 6: Select Customer Service Representatives for new and ongoing projects/training.
 
 
 7: Schedule employees for training programs requiring new skills.
 
 
 8: Collaborate with other departments to enhance project performance.
 
 
 9: Actively participate in continuous improvement initiatives, offering fresh and innovative ideas.
 
 
 10: Immediately report any policy or procedure infractions to Teleperformance Management.
 
 
 
 
 
 
 *Required Qualifications:
 
 
 
 
 
 
 
 *Education &amp; Training:
 
 
 
 
 
 
 1: Higher Education Degree.
 
 
 2: Fluency in English.
 
 
 
 
 
 
 *Work Experience:
 
 
 
 
 
 
 2&ndash;5 years in contact centers, shared services, or related industries supporting international markets.
 
 
 
 
 
 *Skills &amp; Competencies:
 
 
 
 
 
 
 
 *Technical Skills:
 
 
 
 Strong knowledge of Microsoft Office (especially advanced Excel).
 
 
 
 
 
 
 *Soft Skills
 
 
 
 
 
 
 1: Analytical mindset
 
 
 2: Flexibility
 
 
 3: Planning &amp; organizing
 
 
 4: Problem solving
 
 
 5: Time management
 
 
 6: Decision-Making Scope
 
 
 
 
 
 
 *Decisions Expected:
 
 
 
 
 
 
 Report any issues affecting projects or the organization to the WFM Assistant Manager.
 
 
 
 
 *How to Apply:
 
 
 You can apply here and also you can share your CV: mahiiemuhammed@gmail.com
 
 
 
 
 
 Kindly mention
 
 WFM Scheduling Analyst
 
 in the email subject to help us reach your application faster and ease the screening process.
 
</div>

Workforce Specialist

Canonical

<div>
 Be the voice of Canonical
 
 
 We're on the lookout for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical's visibility among industry influencers and shape market perception.
 
 
 Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based around trusted open source.
 
 
 The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets.
 
 
 This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
 
 
 This is a senior position and sits in the communications team reporting to the Director of Communications.
 
 
 
 Location:
 
 
 This role will be based remotely in the EMEA region.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
 </li>
 <li>
 Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
 </li>
 <li>
 Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical's portfolio
 </li>
 <li>
 Craft and deliver compelling narratives about Canonical and its products in line with our company vision
 </li>
 <li>
 Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
 </li>
 <li>
 Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
 </li>
 <li>
 Proactively position the company in key analyst reports to drive recommendations and strengthen the company's brand
 </li>
 <li>
 Support the Director of Communications on Corporate Communications initiatives
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Extensive experience in market research, AR or communications
 </li>
 <li>
 Experience managing technology communications (agency or in-house) or AR programs
 </li>
 <li>
 A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
 </li>
 <li>
 Experience of cloud/SaaS/open source technology an advantage
 </li>
 <li>
 An analytical eye and a good sense for the type of content that resonates best with analysts and other industry influencers
 </li>
 <li>
 Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
 </li>
 <li>
 Affinity for planning is a must, experience with project management tools like Jira is an advantage
 </li>
 <li>
 Background in product management or product marketing is a plus but not required
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 
 What we offer you
 
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 🏠Fully remote working environment - we've been working remotely since 2004!
 
 
 📚Personal learning and development budget of 2,000USD per annum
 
 
 💰Annual compensation review
 
 
 🏆Recognition rewards
 
 
 🏝 Annual holiday leave
 
 
 👶Parental Leave
 
 
 🧑&zwj;💼Employee Assistance Programme
 
 
 🧳Opportunity to travel to new locations to meet colleagues at 'sprints'
 
 
 ✈️Priority Pass for travel and travel upgrades for long haul company events
 
 
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior Communications Manager - Analyst Relations

Accenture

<div>
 
 SAP Cutover Analyst
 
 
 
 Location:
 
 
 
 Cairo, Egypt
 
 
 
 
 Accenture Technology
 
 
 
 
 Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our clients&rsquo; most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.
 
 
 We are seeking for a new talent to join the Business &amp; Technology Integration team where you will have the opportunity to collaborate on an ERP roadmap implementation project.
 
 
 
 Job Description:
 
 
 
 Accenture is seeking a detail-oriented and proactive
 
 SAP Cutover Analyst
 
 to support cutover planning and execution for a large-scale SAP transformation program. This role will focus on assisting the
 
 Cutover Lead
 
 and project teams in ensuring a smooth system transition across
 
 Human Capital Management (HCM)
 
 ,
 
 Supply Chain Management (SCM)
 
 , and
 
 Finance (FIN)
 
 workstreams. The SAP Cutover Analyst will play a key role in task tracking, issue resolution, and maintaining cutover documentation, contributing to the overall success of the program.
 
 
 
 Key Responsibilities:
 
 
 
 
 <li>
 Maintain and update detailed cutover task lists, dependencies, and timelines to ensure accurate tracking and execution.
 
 </li>
 <li>
 Track progress during mock cutover rehearsals and go-live activities, ensuring all tasks are completed on schedule.
 
 </li>
 <li>
 Support issue resolution by identifying and escalating risks or challenges to the Cutover Lead and project leadership.
 
 </li>
 <li>
 Assist in documenting lessons learned, cutover procedures, and best practices for future reference.
 
 </li>
 <li>
 Collaborate with functional, technical, and business teams to ensure cutover readiness and alignment across workstreams.
 
 </li>
 <li>
 Support reporting to the PMO and leadership on cutover progress, risks, and key milestones.
 
 
 
 </li>
 
 Required Qualifications:
 
 
 
 
 <li>
 Strong organizational and task management skills, with attention to detail.
 
 </li>
 <li>
 Basic understanding of SAP systems and their integration across HCM, SCM, and FIN workstreams.
 
 </li>
 <li>
 Experience in supporting large-scale ERP or SAP transformation programs is a plus.
 
 </li>
 <li>
 Excellent communication and collaboration skills to work effectively with cross-functional teams.
 
 </li>
 <li>
 Proficiency in Microsoft Excel, Microsoft Project, or similar tools for task tracking and reporting.
 
 </li>
 <li>
 Ability to work in a fast-paced environment and adapt to changing priorities.
 
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field or equivalent experience.
 
 
 
 </li>
 
 Next Steps
 
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 
 Accenture Middle East:
 
 
 LinkedIn
 
 
 ,
 
 
 Instagram
 
 
 ,
 
 
 Facebook
 
 
 ,
 
 
 Twitter
 
 
 ,
 
 
 YouTube
 
 
 
</div>

SAP Cutover Analyst

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate- Business Analyst | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Business Analyst role is responsible for building reports, analysing performance metrics, and generating actionable insights across the Operations, Marketing Communications, and Commercial departments.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Collect, process, and analyze data from diverse sources to create insightful reports.
 </li>
 <li>
 Develop regular and ad hoc reports to monitor key performance indicators (KPIs) for operations, marketing, content, and commercial teams.
 </li>
 <li>
 Present findings and recommendations to managers and VPs.
 </li>
 <li>
 Liaise with operations, marketing communications, and commercial teams to understand their requirements and provide data-driven insights.
 </li>
 <li>
 Identify trends, patterns, and areas for improvement in business processes and performance.
 </li>
 <li>
 Monitor industry trends, competitor activities, and consumer behavior to inform strategies.
 </li>
 <li>
 Assist in developing and updating dashboards to track market performance and consumer insights.
 </li>
 <li>
 Utilize data analytics tools to extract and present relevant data.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in related field is preferable.
 </li>
 <li>
 0-2 years in related function.
 </li>
 <li>
 Data driven and analytical.
 </li>
 <li>
 Attentive to details.
 </li>
 <li>
 Good problem-solving skills.
 </li>
 <li>
 Innovative and creative.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate- Business Analyst

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