account officer

accounts executive

accounts assistant

accounts intern

junior accountant

qa analyst

CareCloud

Job OverviewWe are looking for a QA Analyst to test AI-powered voice agents through real-time call scenarios and perform detailed call audits. This role requires a combination of technical understanding, analytical skills, and strong English communication, as the candidate will evaluate AI conversations and system behavior.Key Responsibilities<ul><li>Conduct live and simulated calls in English with AI voice agents</li><li>Perform detailed call audits and conversation analysis</li><li>Identify issues such as:</li></ul>● Speech Recognition (ASR) errors● Call flow and logic issues● Delays, gaps, or incorrect responses<ul><li>Evaluate conversation quality, tone, and user experience</li><li>Test workflows including:</li></ul>● Appointment booking● Patient verification● Prescription refill● Call transfers and escalations<ul><li>Document findings in structured reports</li><li>Collaborate with product/dev teams to report and track issues</li></ul>Requirements (Mandatory)<ul><li>Strong English communication skills (spoken &amp; listening)</li><li>Clear pronunciation and good comprehension</li><li>Strong analytical and problem-solving skills</li><li>Attention to detail</li></ul>Preferred<ul><li>1&ndash;3 years of experience in call center / QA / voice process</li><li>Experience in call auditing / quality assurance</li><li>Exposure to AI or conversational systems</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Services Executive - International

Job OverviewWe are looking for a QA Analyst to test AI-powered voice agents through real-time call scenarios and perform detailed call audits. This role requires a combination of technical understanding, analytical skills, and strong English communication, as the candidate will evaluate AI conversations and system behavior.Key Responsibilities<ul><li>Conduct live and simulated calls in English with AI voice agents</li><li>Perform detailed call audits and conversation analysis</li><li>Identify issues such as:</li></ul>● Speech Recognition (ASR) errors● Call flow and logic issues● Delays, gaps, or incorrect responses<ul><li>Evaluate conversation quality, tone, and user experience</li><li>Test workflows including:</li></ul>● Appointment booking● Patient verification● Prescription refill● Call transfers and escalations<ul><li>Document findings in structured reports</li><li>Collaborate with product/dev teams to report and track issues</li></ul>Requirements (Mandatory)<ul><li>Strong English communication skills (spoken &amp; listening)</li><li>Clear pronunciation and good comprehension</li><li>Strong analytical and problem-solving skills</li><li>Attention to detail</li></ul>Preferred<ul><li>1&ndash;3 years of experience in call center / QA / voice process</li><li>Experience in call auditing / quality assurance</li><li>Exposure to AI or conversational systems</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Client Services Executive (International) - QA

Lime Software Logics (SMC-PVT) Limited

Job Type: Full Time - PermanentShift Timings: 8PM to 5AM - Night ShiftDepartment: Sales &amp; Marketing / OperationsLocation: Business Center, PECHS Block 6, Shahrah e Faisal, KarachiJob Overview:This role involves creating processes and SOPs, performing QA checks on CRM, KPI, and performance reports, ensuring that outreach processes, workflows, and communication align with best practices and company standards. You will collaborate with marketing, sales, and operations teams to evaluate and improve lead generation activities, ensuring smooth execution of marketing campaigns and digital sales.Key Responsibilities:Develop and maintain QA related SOPs and processes. Oversee accounts/projects and streamline workflows. Perform QA checks on lead generation, marketing campaigns, digital sales, support/delivery functions. Analyze and devise new KPIs and provide actionable insights. Generate weekly/monthly/quarterly performance reports. Optimize strategies and improve team performance. Identify inefficiencies and implement process improvements. Train team members on QA protocols, and SOPs. Take a proactive approach to problem-solving and project ownership.Qualifications:2+ years of experience in QA (digital marketing &amp; sales) Strong Excel skills for data analysis and reporting. Detail-oriented with a sharp analytical mindset. Have used CRMs and project management and reporting systems. Knowledge of lead generation, project management, digital sales processes. Proactive, intellectually curious, and a strong problem-solver. Excellent communication and organizational skills. Experience with SOP creation is a plus.Pay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Your Current Salary ?</li><li>Are you able to manage the night shift ?</li><li>Do you have experience as a Sales QA in Design and Development industry ?</li></ul>Work Location: In person

Sales QA

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
The Division:</div><div>
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.</div><div>
The Position 
We are looking to hire a SQA Automation Analyst having hands-on experience and expertise both in manual and automation testing, to help ensure high quality and timely delivery of releases.</div><div> 
The successful hire will be located and work out of the Contour Software Karachi office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</div><div> 
Required Qualifications &amp; Skills</div><div><ul><li>
University degree in Computer Science, Information Technology, and/or related discipline.</li></ul></div><div><ul><li>
2-4 years of experience in manual and automated software testing.</li></ul></div><div><ul><li>
Hands-on in using Playwright for browser automation and familiarity with other testing frameworks.</li></ul></div><div><ul><li>
Hands-on experience in developing automation test scripts, executing automation tests &amp; analyzing test results.</li></ul></div><div><ul><li>
Proficiency in robust programming languages such as C#, Typescript, and/or JavaScript.</li></ul></div><div><ul><li>
Understanding of automation testing of WinForms applications using tool like Windows Application Driver and Microsoft UI Automation Framework.</li></ul></div><div><ul><li>
Experience and proficiency in manual testing, approaches/techniques, and test planning.</li></ul></div><div><ul><li>
Good understanding of software testing principles, methodologies, and best practices.</li></ul></div><div><ul><li>
Working experience with version control systems like Git.</li></ul></div><div><ul><li>
Working knowledge of Continuous Integration (CI) and Continuous Deployment (CD) processes.</li></ul></div><div><ul><li>
Understand how to select HTML elements using distinct types of selectors, such as CSS selectors, XPath, and more.</li></ul></div><div><ul><li>
Attentive to details, has a responsible attitude to the tasks assigned, fast learner.</li></ul></div></div><div><div><ul><li>
Excellent organizational skills &ndash; have the ability for timely decision-making, problem-solving, and execution of a number of complex tasks in a deadline-oriented environment.</li></ul></div><div><ul><li>
Strong interpersonal, written, and verbal communication skills (English).</li></ul></div><div><ul><li>
Demonstrate a willingness for technical learning: researching new QA techniques; self-development of technical knowledge and skills to do with the job.</li></ul></div><div><ul><li>
Maintains composure and a positive attitude, can handle stress, and doesn&rsquo;t show frustration when resisted or blocked.</li></ul></div><div>
Key Competencies:</div><div><ul><li>
Attention to detail</li></ul></div><div><ul><li>
Problem analysis and problem-solving</li></ul></div><div><ul><li>
Planning and organizing</li></ul></div><div><ul><li>
Judgment</li></ul></div><div><ul><li>
Decision-making</li></ul></div><div><ul><li>
Teamwork</li></ul></div><div><ul><li>
Communication</li></ul></div><div><ul><li>
Ability to think and work independently</li></ul></div><div><ul><li>
Energetic and a &quot;can-do&rdquo; attitude</li></ul></div></div> 
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

SQA Automation Analyst

NextGENi - A DotZero Company

<div>
 
 Job Details
 
 
 
 <ul>
 <li>
 Role: Senior QA Engineer
 </li>
 <li>
 Location: Karachi (Hybrid 2+3)
 </li>
 <li>
 Type: Full-Time
 </li>
 <li>
 Experience Range: 5+ Years
 
 
 </li>
 </ul>
 
 About NextGENi
 
 
 
 NextGENi (Next Generation Innovations) is transforming how regional startups build their technology teams. We help ambitious founders build and manage their offshore technology teams at twice the speed and fraction of the cost. We have built tech teams for some of the leading startups in the region including Careem, Dubizzle, and Kavak. Our mission is to create exceptional tech teams while maintaining an unparalleled culture and the highest regard for professional principles.
 
 
 
 About The Role
 
 
 
 We are seeking a Senior QA Engineer to ensure the quality, reliability, and performance of our applications. You&rsquo;ll work across our native iOS and Android apps, web platform, REST APIs, live maps, and payment infrastructure to ensure every critical flow works flawlessly from the moment a rider books a trip to the second the payment clears.
 
 
 This is a high trust,high visibility role.You&rsquo;ll be embedded as manual QA with engineering and product, influencing how quality is built into the product team from day one not bolted on at the end
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage test planning, test case design and execution across mobile (iOS &amp; Android) and web, covering functional and edge cases.
 </li>
 <li>
 Test maps and geolocation flows GPS accuracy, ETA logic and driver-to-rider matching.
 </li>
 <li>
 Write SQL queries to validate data integrity and backend state.
 </li>
 <li>
 Plan and run load, stress, and performance tests simulating peak traffic scenarios.
 </li>
 <li>
 Validate end-to-end payment flows including failures, retries, and refunds.
 </li>
 <li>
 Perform root cause analysis understanding what broke, why, and how to prevent it.
 </li>
 <li>
 Collaborate with developers, product and ops, ensuring clear documentation of risks and blockers.
 </li>
 <li>
 Context-switch across mobile, web, API and infrastructure tracks per sprint priorities.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s / Master&rsquo;s degree in Computer Science or a related field.
 </li>
 <li>
 5+ years of experience with mobile app testing.
 </li>
 <li>
 Ride hailing and mobility experience is highly desired (maps, geolocation).
 </li>
 <li>
 Hands on with API testing: Postman, REST Assured or similar.
 </li>
 <li>
 Strong command on SQL queries and data integrity validation.
 </li>
 <li>
 Load &amp; stress testing experience (JMeter, k6, etc).
 </li>
 <li>
 Experience testing payment flows failures, retries, and reconciliation.
 </li>
 <li>
 Basic knowledge of server environments, log reading, and deployments.
 </li>
 <li>
 Strong communication and collaboration skills across engineering, product, and ops.
 </li>
 <li>
 Ability to context-switch across multiple product surfaces and testing tracks.
 
 
 </li>
 </ul>
 
 Interview Process
 
 
 
 <ul>
 <li>
 Round 1: A technical interview to assess the candidate&rsquo;s expertise and practical experience.
 </li>
 <li>
 Round 2 : An HR interview to assess cultural fit, communication skills, and overall suitability for the role.
 </li>
 <li>
 Round 3 : A client interview to evaluate communication, collaboration, and alignment with project expectations.
 
 
 </li>
 </ul>
 
 Instructions to Apply
 
 
 
 To Apply, send your resumes to talent@nextgeni.com with subject mentioning &ldquo;NGI-QA-002&rsquo;&rsquo;
 
 
 
 Download a blank applicant form
 
 
 
 Download Form
 
 
 
 Disclaimer
 
 
 
 Kindly refrain from renaming this file or altering the form&rsquo;s format, as it may result in rejection by the ATS. member at NextGENi, and you have cleared the assignment.
</div>

Senior QA Engineer

Recruitech Solutions. 

Our client is seeking a highly skilled Salesforce SQA Engineer with 5 years of experience in software quality assurance and hands-on expertise in testing Salesforce applications. The ideal candidate will play a key role in ensuring the quality, stability, and performance of Salesforce-based solutions through thorough testing, defect management, and close collaboration with cross-functional teams.Key Responsibilities<ul><li>Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications.</li><li>Perform functional, regression, system integration, and end-to-end testing to ensure product quality.</li><li>Validate Salesforce customizations, including Apex classes, Lightning components, workflows, and process automation.</li><li>Test integrations between Salesforce and external systems using APIs and data validation techniques.</li><li>Identify, log, track, and retest defects using tools such as Jira or other defect management platforms.</li><li>Collaborate with developers, business analysts, product managers, and stakeholders to clarify requirements and ensure high-quality releases.</li><li>Support test automation initiatives and contribute to improving QA processes where applicable.</li><li>Participate in sprint planning, review sessions, and other Agile/Scrum ceremonies.</li></ul>Required Qualifications<ul><li>5 years of experience in QA, software testing, or a related role.</li><li>Proven hands-on experience in testing Salesforce applications.</li><li>Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and related functionalities.</li><li>Experience with test management tools and bug tracking systems.</li><li>Solid knowledge of API testing, integration testing, and data validation.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Ability to work effectively in a collaborative, fast-paced environment.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthWork Location: In person

Software Quality Assurance Engineer (SalesForce)

Global Connect Synergy

We are looking for a Junior SQA Engineer to join our team and test our in-house ERP system from a real end-user perspective. This role is not coding-heavy but requires strong analytical skills, attention to detail, and a solid understanding of business workflows.Key Responsibilities<ul><li>Test various ERP modules including Inventory, Finance, HR, Accounts, etc.</li><li>Learn the legacy system and perform cross-testing with the new ERP system.</li><li>Validate workflows, calculations, and overall data accuracy.</li><li>Identify and report issues such as:</li><li>UI bugs, alignment issues, and spelling mistakes</li><li>Missing text/labels</li><li>Buttons not working or forms not submitting</li><li>Incorrect input validations</li><li>Faulty filters or search results</li><li>Calculation errors</li><li>Incorrect user roles and permissions</li><li>Document and report bugs in Jira, with clear steps, screenshots, and expected vs actual results.</li></ul>Requirements<ul><li>BS in Computer Science or a related field</li><li>1&ndash;2 years of QA/testing experience</li><li>Experience testing ERP systems (preferred)</li><li>Strong attention to detail and a user-focused mindset</li><li>Familiarity with web application testing and QA best practices</li></ul>Working Conditions: <ul><li>Morning Shift</li><li>5 Days Working (Monday&ndash;Friday)</li></ul>Benefits<ul><li>Provident Fund (PF)</li><li>Paid Leaves (PL)</li><li>Health Insurance</li><li>EOBI</li></ul>Pay: Up to Rs60,000.00 per monthWork Location: In person

Jr. SQA Engineer

Explore 83+ Qa analyst in Karachi this April. Find roles across top companies and apply now to boost your career.