qa analyst

Diligent

<div><p><b>Position Overview:</b></p>
<p>
Diligent is looking for a talented QA Analyst to improve the quality of Diligent products. The QA Analyst is part of a cross-functional agile team and involved in every step of the software testing life cycle, from planning to releasing the product.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Demonstrates entry level technical capabilities</li>
</ul><ul><li>Ability to complete smaller stories independently, more complex ones with guidance from senior members of the team</li>
</ul><ul><li>Curious and high potential for learning and growing as an engineer.</li>
</ul><ul><li>Understand the process and keep the Flow healthy.</li>
</ul><ul><li>Understands specifications, can draw up test scenarios, create regression test cases and updates test cases as needed.</li>
</ul><ul><li>Executes test cases and analyses test results. Interrogating failed scenarios and accurately record defects following them through to resolution.</li>
</ul><ul><li>Use AI tools to enhance productivity:</li>
</ul><ul><li>Use AI tools to automatically generate test scenarios</li>
</ul><ul><li>Speed up the creation of edge case scenarios that might be overlooked manually.</li>
</ul><ul><li>Use AI to query test results, logs, or bug databases using natural language</li>
</ul><ul><li>Automatically generate or update QA documentation</li></ul><br>
<p></p>
<p><b>
Required Experience/Skills</b></p>
<ul>
<li>0-3 years of experience in Software Testing, preferably testing of Web applications.</li>
</ul><ul><li>Experience in working with bug-tracking systems, and version control systems.</li>
</ul><ul><li>Knowledge of testing methods and technologies, understanding of formal software development processes (SDLC)</li>
</ul><ul><li>Flexible analytical and algorithmic thinking, desire for self-development, persistence in finding solutions, and achieving goals.</li>
</ul><ul><li>Awareness of modern AI-enhanced development tools (e.g., GitHub Copilot, ChatGPT, Cody).</li></ul><br>
<p></p>
<p><b>
Preferred Experience/Skills</b></p>
<ul>
<li>Basic programming or scripting skills.</li>
</ul><ul><li>Automation testing experience / Desire to learn.</li>
</ul><ul><li>Experience with CI/CD</li>
</ul><ul><li>Can-do attitude</li>
</ul><ul><li>ISTQB certification</li>
</ul><p></p><div>
<p><b>About Us</b></p>
<p>
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.</p>
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>
<p>
Learn more at diligent.com or follow us on LinkedIn and Facebook</p><br>
<p></p>
<p><b>
What Diligent Offers You</b></p>
<ul>
<li><b>Creativity is ingrained in our culture.</b> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><b>We care about our people. </b>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><b>We have teams all over the world</b>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><b>Diversity is important to us.</b> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.</p>
<p>
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <b>work onsite at least 50% of the time.</b> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p><br>
<p></p>
<p>
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.</p>
<p><b>
To all recruitment agencies:</b> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</p></div></div>

QA Analyst

COMMONWEALTH SECRETARIAT

<div><p>The Commonwealth Secretariat is seeking to appoint a Software Architect &ndash; QA Analyst within the Debt Management Unit (DMU), part of the Economic Development, Trade and Investment Directorate (EDTI). EDTI works closely with Commonwealth member countries to strengthen economic resilience through trade and investment policy, digital connectivity, investment facilitation, and wider economic and sustainable development priorities. Its work includes technical assistance, advisory support, knowledge exchange and capacity building, delivered through in-house expertise and strategic partnerships.</p><p>
The DMU delivers the Secretariat&rsquo;s debt management programme, providing member countries with an integrated package of support covering policy advice, capacity building and debt management systems. This includes strengthening institutional and legal frameworks, supporting the development and implementation of debt management strategies, and contributing to market development.</p><p>
Through the Commonwealth Secretariat Debt Recording and Management System, Commonwealth Meridian, the Secretariat supports client countries to manage public debt effectively at central and state government levels, covering back, middle and front office functions. Commonwealth Meridian is currently deployed in more than 40 countries.</p><p>
Reporting to the Adviser and Head &ndash; Debt Management Unit through the Adviser &amp; Team Leader (IT Systems) and working closely with business analysts, economists, debt specialists and IT professionals, the Software Architect &ndash; QA Analyst will design, implement and continuously improve quality assurance strategies, testing processes, methodologies and automation frameworks for Commonwealth Meridian. The role will help identify and resolve defects, support the delivery of high-quality software, and may also involve providing technical support to clients and contributing to capacity-building activities.</p><p>
Key responsibilities include:</p><ul><li>
Performing API testing using Postman, RestAssured, or similar tools to validate integrations.</li><li>
Designing and implementing test automation frameworks for UI, API, and performance testing.</li><li>
Managing the complete test cycle of software development from requirements testing to user acceptance and release testing.</li><li>
Planning testing across the software development lifecycle, including defining testing objectives and quality criteria, developing testing strategies, recommending appropriate testing approaches, and ensuring effective integration between testing and development activities.</li><li>
Making recommendations on appropriate testing tools to support the improvement and automation of DMU software testing activities.</li><li>
Supporting user queries when required, including helping to prioritise, diagnose and resolve support issues.</li></ul><p>
To be considered for this role, you will need a Master&rsquo;s and/or Bachelor&rsquo;s degree in Computer Science, software testing or a related discipline, with a substantial component relevant to computing. You will also need at least five years&rsquo; software testing experience, including experience of developing software automation scripts using .NET, NUnit and Selenium WebDriver, as well as quality assurance experience in a structured test environment. Candidates with experience in scripting unit-level test cases using C# in the Microsoft Visual Studio environment and who have an understanding of how AI and machine learning can be applied to public debt management quality assurance functions will have an added advantage.</p><p>
The Commonwealth is a voluntary association of 56 member governments and provides guidance on policymaking, technical assistance and advisory services to Commonwealth member countries. We support governments to help achieve sustainable, inclusive and equitable development.</p><p>
Please apply by submitting a CV and cover letter. Covering letters should be structured to address the key criteria required in the person specification, giving clear examples.</p><p>
To join us, you must be a citizen of a Commonwealth country.</p><p>
The Commonwealth is a voluntary association of <b>56 independent and equal countries</b>.</p><p>
It is home to 2.5 billion people, and includes both advanced economies and developing countries. 33 of our members are small states, including many island nations.</p><p>
Our member governments have agreed to shared goals like development, democracy and peace. Our values and principles are expressed in the <b>Commonwealth Charter</b>.</p><p>
The Commonwealth's roots go back to the British Empire. But today <b>any country can join</b> the modern Commonwealth. The last two countries to join the Commonwealth were Gabon and Togo in 2022.</p></div>

Software Architect – QA Analyst

decision technologies

<div><p><b>About Decision Technologies, Inc.</b></p><p>
Decision Technologies was founded to help bridge the gap between Department of Defense and Federal Government acquisition programs and technology to help our customers optimize their decision-making process. Over the years, our areas of expertise have expanded to include Systems Engineering, Program Management, In-Service Engineering, Equipment Repair, Research and Development, Test and Evaluation, and Intelligence and Counterintelligence Support. Our growth and success have positioned us as a premier engineering and intelligence services provider contributing to our nation's defense.</p><p>
Our company culture cultivates talented problem-solvers on focused on performance with industry-leading teamwork and responsiveness. We have established a reputation for offering superior services and solutions, proven integrity and innovation, employee engagement and development, and customer collaboration.</p><p>
Bring your expertise and knowledge to our team!</p><p><br>
Decision Technologies seeks a <b>Junior Quality Assurance Analyst </b>to join our <b>team in Austin, TX.</b></p><p></p><p><b><br>
Position Description:</b></p><p></p><p><br>
We are seeking a Junior Quality Assurance Analyst to support quality, testing, and documentation activities in a U.S. federal contract environment. In this role, you will perform software and content testing, defect reporting, editing, and proofreading across multiple teams and projects, while helping to maintain and continuously improve the program&rsquo;s Quality Management System (QMS) in accordance with ISO 9001 standards established under the contract. This is an excellent opportunity for an early-career professional to build hands-on quality assurance experience within a structured, compliance-driven federal program.</p><p></p><p><b><br>
YOU MUST HAVE AN ACTIVE DOD SECURITY CLEARANCE</b></p><p></p><p><b><br>
Responsibilities</b></p><br>
<p></p><ul><li>
Proofread and edit content to identify errors in grammar, spelling, syntax, punctuation, capitalization, consistency, and spacing.</li><li>
Test user interfaces (UIs) for functional issues in both desktop and laboratory environments.</li><li>
Assist with test case creation and author test plans for assigned projects.</li><li>
Execute functional and automated tests, identify defects, and document them clearly in the internal bug tracking system.</li><li>
Articulate precise reproduction steps and communicate critical issue information to development and project teams.</li><li>
 Verify and validate fixes once they are implemented.</li><li>
Collaborate across departments to support program quality objectives.</li><li><ul><li> Support maintenance and improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards.</li></ul></li><li>
Conduct audits of teams and documentation within the QMS per ISO audit guidelines, identifying nonconformities, risks, and opportunities for improvement.</li><li>
Contribute to the continuous improvement of test procedures and quality processes.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><br>
<p></p><ul><li>
 0&ndash;2 years of experience in Quality Assurance and QA testing or demonstrated knowledge of QA and testing practices.</li><li>
Fluency in English, both written and spoken.</li><li>
Strong editing and proofreading skills with a high degree of attention to detail.</li><li>
 Experience with, or knowledge of, bug tracking and defect management systems.</li><li>
Ability to clearly articulate defect reproduction steps and communicate critical information.</li><li>
 Strong debugging and problem-solving skills.</li><li>
Ability to write and execute test plans.</li><li>
 Working understanding of the software development lifecycle (SDLC) and Agile environments.</li><li>
Ability to work both independently and collaboratively, with a strong team ethic.</li></ul><p></p><p><b><br>
Desired Qualifications</b></p><ul><li>
Experience testing web-based systems and applications.</li><li>
Experience working with test scripts.</li><li>
Familiarity with ISO 9001 standards and quality management principles.</li><li>
Strong willingness to learn and grow in test automation and modern QA practices.</li></ul><p></p><p><b><br>
Compensation:</b></p><p>
Compensation at Decision Technologies, Inc. is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.</p><p></p><p><b><br>
Employee Benefits:</b></p><ul><li>
 Competitive Paid Time Off</li><li>
Comprehensive Medical, Dental and Vision Insurance</li><li>
 Employee Assistance Programs</li><li>
Flexible Spending Accounts (Medical, Dependent Care &amp; Commuter)</li><li>
Company paid Short Term, Long-Term, Life and AD&amp;D Insurance</li><li>
401(k) match</li><li>
Tuition Reimbursement</li><li>
Paid Certifications</li></ul><p></p><p><i><br>
Decision Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p><p><i>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p><b><br>
The pay range for this role is:</b><br>
50,000 - 80,000 USD per year(Austin)</div>

Junior Quality Assurance Analyst

Elchaigroup

<p>QA Tester Intern &mdash; AI-Assisted Testing &amp; Automation</p><p>Company: Elchai Group<br/>Location: Dubai, UAE<br/>Job Type: Internship<br/>Work Mode: On-site<br/>Department: Product / Engineering / Quality Assurance<br/>Compensation: Unpaid internship<br/>Start Date: Immediate / To be confirmed</p><p>About Elchai Group</p><p>Elchai Group is a technology company focused on AI, automation, digital platforms, workflow optimization, and business transformation.</p><p>We are building advanced digital platforms across real-world assets, AI infrastructure, legal AI, compliance workflows, investor portals, admin dashboards, automated registry systems, and business operations.</p><p>Our platforms are not simple websites. They include investor onboarding, admin approval workflows, role-based access control, document upload and review flows, audit logs, proof systems, API-driven dashboards, AI-assisted workflows, and multi-step business processes.</p><p>About the Internship</p><p>Elchai Group is looking for a QA Tester Intern to support the testing of our digital platforms before they are released to users, investors, internal teams, and external partners.</p><p>This role is suitable for someone who wants practical experience in software testing, QA automation, AI-assisted testing, Playwright, API testing, bug reporting, and product quality.</p><p>This is not a basic manual testing internship. The selected candidate should be willing to learn how to test complex products using structured QA thinking, AI tools, browser testing, automation tools, and clear documentation.</p><p>Key Responsibilities</p><p>AI-Assisted Test Planning</p><ul><li>Use AI tools to help generate and organize test cases</li><li>Create test scenarios from product requirements</li><li>Identify edge cases, negative cases, and failure paths</li><li>Build regression checklists</li><li>Create acceptance test checklists</li><li>Prepare role-based testing matrices</li><li>Review and improve AI-generated test cases using actual product requirements</li></ul><p>Manual QA and Exploratory Testing</p><ul><li>Test web dashboards, portals, admin panels, and user workflows</li><li>Test sign-up, login, onboarding, forms, approvals, uploads, downloads, and dashboard states</li><li>Check error states, loading states, empty states, and mobile responsiveness</li><li>Test cross-browser behavior</li><li>Identify broken flows, confusing UX, incorrect permissions, and missing validations</li></ul><p>Playwright Automation</p><ul><li>Support the creation of automated tests using Playwright and JavaScript or TypeScript</li><li>Help build end-to-end browser tests</li><li>Test login flows, form validation, role-based access, and multi-step workflows</li><li>Review Playwright traces for failed tests</li><li>Support regression test creation and maintenance</li></ul><p>API and Backend Workflow Testing</p><ul><li>Help test API response status and structure</li><li>Check authentication and authorization behavior</li><li>Test role and permission restrictions</li><li>Verify data consistency between frontend and backend</li><li>Test error handling, duplicate submissions, state transitions, audit logs, and backend-driven workflows</li></ul><p>Compliance and Boundary Testing</p><p>The intern will help test what the system should not allow, not only what it should allow.</p><p>Examples include:</p><ul><li>A user without approval should not access restricted pages</li><li>A normal user should not access admin pages</li><li>One user should not see another user&rsquo;s documents or private records</li><li>Hidden modules should remain hidden until enabled</li><li>A restricted workflow should not behave like an open marketplace</li><li>A legal AI user should not receive inappropriate final legal advice</li><li>Admin-only actions should not be available to regular users</li></ul><p>Bug Reporting and QA Documentation</p><p>The intern will help write clear bug reports that developers can act on quickly.</p><p>Bug reports should include:</p><ul><li>Clear title</li><li>Environment</li><li>User role tested</li><li>Steps to reproduce</li><li>Expected result</li><li>Actual result</li><li>Screenshot or video when useful</li><li>Browser and device</li><li>Severity</li><li>Suggested area of issue</li></ul><p>Required Skills</p><ul><li>Strong interest in QA, software testing, AI tools, and automation</li><li>Basic understanding of web applications</li><li>Good attention to detail</li><li>Clear written English communication</li><li>Ability to read product requirements and convert them into test cases</li><li>Basic knowledge of JavaScript or TypeScript</li><li>Basic understanding of Playwright or willingness to learn quickly</li><li>Familiarity with browser DevTools</li><li>Ability to test both successful flows and failure flows</li><li>Willingness to learn technical tools hands-on</li></ul><p>Preferred Skills</p><ul><li>Playwright</li><li>Cypress</li><li>Postman</li><li>REST API testing</li><li>GitHub or GitHub Actions</li><li>Basic SQL</li><li>Jira, Linear, Trello, or similar tools</li><li>Figma inspection</li><li>Accessibility testing</li><li>Security testing basics</li><li>Prompt testing or LLM testing</li><li>Fintech, legaltech, regtech, SaaS, or investor platform interest</li></ul><p>AI Tools in the Role</p><p>The intern should be comfortable using AI tools to support QA work, including:</p><ul><li>Generating first-draft test cases</li><li>Creating edge-case lists</li><li>Comparing requirements against implemented UI</li><li>Summarizing bug patterns</li><li>Drafting Playwright test structures</li><li>Reviewing test coverage gaps</li><li>Creating regression checklists</li><li>Producing QA reports</li></ul><p>AI tools should support the tester, not replace judgment. Final QA decisions must come from careful review, product understanding, and actual testing.</p><p>What You Will Learn</p><p>During the internship, you will gain exposure to:</p><ul><li>AI-assisted QA workflows</li><li>Playwright automation</li><li>Manual and exploratory testing</li><li>API and UI testing</li><li>QA documentation</li><li>Bug triage</li><li>Test planning from product requirements</li><li>Testing complex investor, compliance, and admin platforms</li><li>Product quality for regulated digital products</li><li>Working with developers, product managers, and operations teams</li></ul><p>Ideal Candidate</p><p>This internship is suitable for a student, recent graduate, or early-career candidate who is interested in becoming a:</p><ul><li>QA Automation Engineer</li><li>AI QA Tester</li><li>Product QA Analyst</li><li>Software Tester</li><li>Test Automation Engineer</li></ul><p>The ideal candidate is structured, detail-oriented, curious, willing to learn fast, and able to test complex workflows carefully.</p><p>Internship Deliverables</p><p>The intern may help produce:</p><ul><li>QA test case library</li><li>Regression checklist</li><li>Playwright test scripts</li><li>Bug reports</li><li>Test execution summaries</li><li>Role-based testing matrix</li><li>AI-assisted edge-case reports</li><li>Product readiness checklists</li><li>Basic automation coverage for critical user flows</li></ul><p>Compensation</p><p>This is an unpaid internship. The selected candidate will receive practical experience, mentorship, exposure to advanced AI-based product testing, and an internship completion letter or certificate subject to satisfactory performance.</p><p>Application Question(s):</p><ul><li>This is an unpaid, on-site internship in Dubai. Are you willing and able to commit to the internship terms if shortlisted?</li></ul><p>Please answer:   Yes / No.</p><ul><li>Which tools have you used, and what is your comfort level with each?</li></ul><p>Examples: ChatGPT, Claude, Gemini, Perplexity, Canva, CapCut, Higgsfield, GitHub, VS Code, Playwright, Postman, Apollo, LinkedIn Sales Navigator, Make.com, Zapier, n8n, or similar tools.<br/>Please mention:   Beginner / Intermediate / Advanced.</p><ul><li>Briefly describe your experience with AI tools, automation tools, research, content creation, sales, QA/testing, GitHub, coding, or technical documentation.</li></ul><p>Work Location: In person</p>

QA Tester Intern, AI-Assisted Testing & Automation

Crum & Forster

<div>Crum &amp; Forster Company Overview:
<p><b>
Crum &amp; Forster (C&amp;F)</b>, with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&amp;F enjoys a financial strength rating of &quot;A+&quot; (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.</p><p><br>
</p><p>Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the <b>2025 Great Place to Work</b><b>&reg;</b><b> Award</b> for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.</p><p><br>
</p><p>C&amp;F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum &amp; Forster, please visit our website: www.cfins.com.</p>
Job Description:
<div>
Since 2000, Crum &amp; Forster&rsquo;s Accident &amp; Health division (A&amp;H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.</div><div></div><div><br>
In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&amp;H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.</div><div><br>
</div><div>The qualities and capabilities of Crum &amp; Forster Accident &amp; Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.</div><p>
The Business Systems Analyst is responsible for analysis and documentation of business and system requirements that enable efficient, high-quality delivery of technological solutions. This role focuses on systems, workflows, and analysis while producing story-level requirements, workflow design and documentation, detailed specifications, data validation, and UAT preparation. This role will produce accurate, testable requirements that enable efficient and predictable delivery. This role supports the Direct value stream, focusing on internal systems and workflows across the quote, bind, issue, and servicing lifecycle. This includes initiatives with an emphasis on improving speed, efficiency, and operational effectiveness for underwriting and business teams.</p><p>
The BSA partners closely with Product Owners, Engineers, QA, and Architecture to ensure requirements are clear, testable, and technically feasible, while operating under guidance for complex or cross-system decisions.</p><p>
This role is preferred to be either full-time in office or hybrid in our Eatontown, NJ office. Fully remote option is available.</p><div></div><div><b><br>
What you will do for C&amp;F:</b></div><div></div><p><b><br>
Requirements &amp; Analysis Support</b></p><ul><li>
Support multi-system internal initiatives by assisting in the analysis and documentation of business needs across underwriting and policy lifecycle workflows.</li><li>
Gather and document business and functional requirements for discrete stories and components.</li><li>
Clarify business needs through stakeholder discussions, interviews, and review sessions.</li><li>
Translate requirements into clear, testable documentation aligned to delivery needs.</li></ul><p><b>
Workflow &amp; System Understanding</b></p><ul><li>
Document current state and future state workflows across internal underwriting and operational systems under guidance.</li><li>
Analyze system interactions across policy administration, document generation, and supporting platforms.</li><li>
Document current‑state and future‑state workflows under guidance.</li><li>
Data and system analysis activities, including validation and mapping.</li><li>
Address system behavior, integrations, and downstream impacts.</li></ul><p><b>
Story &amp; Specification Development</b></p><ul><li>
Support development of requirements that enable efficient execution of underwriting and policy lifecycle processes.</li><li>
Deliver functional specifications, user stories, acceptance criteria, and supporting artifacts.</li><li>
Ensure documentation reflects Product Owner intent and is technically feasible for engineering implementation.</li><li>
Maintain clarity and traceability between business needs and delivered functionality.</li></ul><p><b>
Delivery &amp; UAT Support</b></p><ul><li>
Assist in validating that delivered functionality aligns to defined business and workflow needs.</li><li>
UAT preparation by drafting test scenarios and assisting business testers.</li><li>
Defect triage/resolution and clarification during testing cycles.</li><li>
Collaborate with PO, QA, and Engineering to resolve requirement questions during delivery.
</li></ul><p><b>Collaboration &amp; Development</b></p><ul><li>
Partner with underwriting, operations, and business stakeholders to support improvements in internal workflows and system usability.</li><li>
Actively participate in agile ceremonies including standups, backlog refinement, and planning sessions.</li><li>
Follow analysis standards, documentation practices, and delivery expectations.</li><li>
Escalate risks, ambiguities, or gaps in understanding to leadership, senior analysts or Product Owners.</li><li>
Meet key deliverables including but not limited to requirement clarity, timeliness, traceability, UAT outcomes.</li><li>
Other duties as assigned.</li></ul><div></div><div><b><br>
What you will bring to C&amp;F:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree from accredited institution or equivalent experience required.</li><li>
3+ years of experience, preferably in a Business Analyst or Systems Analyst role.</li><li>
Strong technical/domain expertise and systems/process understanding.</li><li>
Insurance or financial services experience preferred.</li><li>
Foundational understanding of underwriting and policy lifecycle processes (quote, bind, issue, servicing) preferred</li><li>
A solid foundation in business and systems analysis, producing clear, testable requirements that support efficient delivery.
</li><li>Curiosity and drive to learn systems, workflows, and insurance domain concepts while contributing to active initiatives.
</li><li>Strong attention to detail, ensuring requirements clarity, traceability, and quality throughout the SDLC.
</li><li>A collaborative mindset and effective communication skills to work productively within cross‑functional agile teams.</li><li>
Exceptional technical writing skills.</li></ul><br>
<div></div>
What C&amp;F will bring to you:
<ul><li>Competitive compensation package</li><li>
Generous 401K employer match</li><li>
Employee Stock Purchase plan with employer matching</li><li>
Generous Paid Time Off</li><li>
Excellent benefits that go beyond health, dental &amp; vision. Our programs are focused on your whole family&rsquo;s wellness, including your physical, mental and financial wellbeing</li><li>
A core C&amp;F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path</li><li>
A dynamic, ambitious, fun and exciting work environment</li><li>
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community</li></ul><div></div><div><br>
At C&amp;F you will BELONG</div><div></div><div><br>
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know</div><div></div><div><br>
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Crum &amp; Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $55,800.00 to a maximum of $104,900.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee&rsquo;s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.</div><div></div><div><br>
#LI-MS</div><div>
#LI-Remote</div></div>

Business Systems Analyst

Mindrift

<div>
 <em>
  Please submit your CV in English and indicate your level of English proficiency.
  <br/>
  <br/>
 </em>
 Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.
 <strong>
  Participation is project-based, not permanent employment.
  <br/>
  <br/>
 </strong>
 <strong>
  What This Opportunity Involves
  <br/>
  <br/>
 </strong>
 While each project involves unique tasks, contributors may:
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 <br/>
 <ul>
  <li>
   Design and evaluate fee inquiry and statement clarification scenarios &mdash; verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;
  </li>
  <li>
   Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;
  </li>
  <li>
   Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;
  </li>
  <li>
   Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;
  </li>
  <li>
   Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:
 <br/>
 <br/>
 <ul>
  <li>
   Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;
  </li>
  <li>
   2+ years of customer service, banking, retail, or financial services experience;
  </li>
  <li>
   Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles;
  </li>
  <li>
   Routing judgment &mdash; clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;
  </li>
  <li>
   QA analyst, call-center trainer, or conversation designer background is a strong positive signal;
  </li>
  <li>
   Strong written English (C1+)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How It Works
  <br/>
  <br/>
 </strong>
 Apply &rarr; Pass qualification(s) &rarr; Join a project &rarr; Complete tasks &rarr; Get paid
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 <strong>
  Project time expectations
  <br/>
  <br/>
 </strong>
 For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 On this project, contributors can earn up to
 <strong>
  $60 per hour equivalent
 </strong>
 , depending on their level and pace of contribution.
 <br/>
 <br/>
 Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.
</div>


Customer Support Specialist - Freelance AI Trainer

Persistent Systems

<div><div><div><p><b>Job Description
</b></p></div><div><div><p>
&quot;For Senior QA (10+): Position: Senior QA Engineer / QA Lead / Quality Engineering Lead Experience: 10+ Years Required Skills &amp; Qualifications Technical Expertise ? 10+ years of QA/Testing experience with a strong automation background. ? Proficiency in at least two programming languages: Java / Python / JavaScript. ? Deep understanding of: o SDLC, STLC, Agile, DevOps practices o Test architecture and framework design o Continuous testing and shift-left methodologies ? Strong experience in: o UI automation o API automation o Backend and database testing o CI/CD tools o Version control (Git) o Performance Testing (JMeter) Leadership &amp; Communication ? Exceptional communication and stakeholder management skills. ? Experience working with cross-functional teams (PMs, Developers, Architects). ? Ability to lead distributed QA teams and manage large-scale enterprise projects. ? Strong problem-solving, analytical thinking, and decision-making skills. Good-to-Have Skills ? Experience with cloud technologies: AWS / Azure / GCP. ? Knowledge of container orchestration (Docker, Kubernetes). ? Understanding of AI/ML testing concepts. ? Exposure to robotics process automation (RPA) tools. ? Experience implementing test coverage and code quality tools (SonarQube, Allure Reports). Sample Job Title Variants ? QA Lead ? Senior QA Engineer ? Quality Engineering Lead ? Test Lead / Test Manager ? SDET Lead ? Automation Architect &quot;</p></div></div></div><div></div><div><div><div><p><b>
1</b></p></div><div><div>
Open Positions
</div></div></div></div><div><div><div><p><b>Selenium,Automation Testing</b></p></div><div><div>
Skills Required
</div></div></div></div><div><div><div><p><b>HYDERABAD</b></p></div><div><div>
Location
</div></div></div></div><div><div><div><p><b>Selenium,Automation Testing</b></p></div><div><div>
Desirable Skills
</div></div></div></div><div><div><div><p><b>173360</b></p></div><div><div>
Job Code</div></div></div></div></div><p></p>

QA Lead - India

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