qa manager

ITCON Services

<div><div>The QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). 
This role ensures that all customer interactions across multi-channel platforms (phone, email, chat, IVR) meet or exceed quality standards, accuracy requirements, and customer service expectations, while ensuring compliance with all contractual and federal requirements.
<ul><li>Manage QA program: Develop and oversee the quality assurance and improvement framework.</li>
<li>Monitor interactions: Ensure calls, emails, and other communications are evaluated for accuracy, quality, and compliance.</li>
<li>Analyze performance: Identify trends, risks, and improvement areas from QA data.</li>
<li>Drive improvement: Implement quality improvement initiatives to enhance service and accuracy.</li>
<li>Support training &amp; coaching: Work with operations and training teams to address skill gaps and improve performance.</li>
<li>Ensure compliance: Enforce adherence to federal regulations, DOL policies, and contract requirements.</li>
<li>Lead QA team: Supervise QA analysts and ensure consistent evaluation standards.</li>
<li>Manage QA tools: Oversee call monitoring systems and quality scoring platforms.</li>
</ul>Report findings: Provide quality reports and insights to leadership and stakeholders. 
 
Education
<ul><li>Bachelor's degree in Business, Quality Management, or related field</li>
<li>Equivalent experience may be considered</li>
</ul>Experience
<ul><li>7+ years of experience in:
<ul><li>Contact center operations or QA</li>
</ul></li><li>3&ndash;5 years in a QA leadership role</li>
<li>Experience managing:
<ul><li>Multi-channel contact centers</li>
<li>QA programs for large teams (100+ FTEs)</li>
</ul></li></ul>Certifications (Preferred)
<ul><li>Six Sigma / Lean</li>
<li>Certified Quality Manager (CQM)</li>
<li>COPC or contact center quality certification</li></ul></div></div>

Call Center QA Manager

DGC- Saudi Branch

Job Title: QA/QC ManagerJob OverviewWe are seeking an experienced and detail-oriented QA/QC Manager to oversee quality assurance and quality control processes across our projects. The ideal candidate will ensure that all works are executed in compliance with project specifications, standards, and regulatory requirements while maintaining the highest level of quality.Key Responsibilities<ul><li>Develop, implement, and maintain QA/QC procedures, plans, and standards.</li><li>Monitor and ensure compliance with project specifications, codes, and quality standards.</li><li>Conduct inspections, audits, and tests to verify quality of materials and workmanship.</li><li>Coordinate with project teams, consultants, and clients on quality-related matters.</li><li>Review and approve method statements, inspection test plans (ITPs), and material submittals.</li><li>Identify non-conformances and implement corrective and preventive actions.</li><li>Maintain proper documentation, reports, and quality records.</li><li>Lead and mentor QA/QC team members.</li><li>Ensure continuous improvement of quality systems and processes.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Engineering (Civil / Mechanical / Electrical or related field).</li><li>Minimum 14+ years of experience in QA/QC, preferably in construction or infrastructure projects.</li><li>Strong knowledge of quality standards, codes, and procedures.</li><li>Experience in large-scale projects (airports, buildings, infrastructure, etc.) is preferred.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proficiency in QA/QC documentation and reporting.</li></ul>Preferred Qualifications<ul><li>ISO 9001 Lead Auditor certification (IRCA).</li></ul>Job Type: Full-timePay: QAR12,000.00 - QAR13,000.00 per monthExperience:<ul><li>work: 10 years (Required)</li></ul>Work Location: In person

QA/QC Manager

SEMBOL CONSTRUCTION

The Role
 Job Title: QA/QC Manager (ADNOC Projects) Location: ABU DHBAI-UAE Project: - Civil Building Construction Job Purpose: To lead and manage the Quality Assurance and Quality Control functions for ADNOC projects, ensuring full compliance with project specifications, ADNOC standards, and international quality standards. The role is responsible for implementing quality systems, monitoring site activities, and ensuring deliverables meet required quality benchmarks. Key Responsibilities: • Develop, implement, and maintain the Project Quality Plan (PQP) in line with ADNOC requirements. • Ensure compliance with ADNOC standards, specifications, and procedures across all project phases. • Lead QA/QC team including inspectors, engineers, and document controllers. • Review and approve ITPs (Inspection & Test Plans), Method Statements, and Quality Procedures. • Coordinate with ADNOC representatives, consultants, and third-party inspectors for inspections and approvals.
 
Requirements
 Qualifications: • Bachelor’s degree in engineering civil or equivalent). • Certification in QA/QC or Quality Management (ISO 9001 Lead Auditor preferred). • Experience: • Minimum 10–15 years of experience in QA/QC within Civil Building projects. • Mandatory experience in ADNOC projects in UAE. • Strong exposure to onshore/offshore construction, pipelines, or infrastructure projects.
 
About the company
 Sembol Inşaat Company, which is well-known in Turkey and abroad by its unique construction facilities and breath-taking projects, is a company, which left a mark in Turkey and abroad historically and conducted activities in different places of the world, erected significant creation of architectural art, carried out complex and challenging projects within allocated budget and time limits.

QA QC Manager

Al Farah Contracting & Services

QA QC MANAGER<ul><li>more than 14 years exp with Infra Road / PWA Ashghal background experience</li><li>BSc in Civil Engineering w/ IRCA ISO 9001 Lead Auditor Certification</li><li>MMUP/UPDA</li><li>Consultant experience</li><li>Long Term / Secondment</li><li>Immediate Joiner</li></ul>Job Types: Full-time, ContractWork Location: In person

IMAR OVERSEAS SAUDI CO.W.L.L

QA/QC MANAGER:IMAR Overseas KSA is seeking a highly experienced QA/QC Manager to join our team. If you have a strong background in high-end fit-out projects and a passion for quality excellence, we want to hear from you.Key Responsibilities:<ul><li>Develop, implement, and maintain the Project Quality Management System (QMS).</li><li>Prepare and monitor Inspection &amp; Test Plans (ITPs), method statements, and quality procedures.</li><li>Ensure all fit-out works comply with project specifications, drawings, and international standards.</li><li>Review and approve materials, shop drawings, and subcontractor submissions.</li><li>Conduct inspections, audits, and quality control checks on-site.</li><li>Coordinate with consultants, project managers, and subcontractors to resolve quality-related issues.</li><li>Lead and manage the QA/QC team and provide regular reports to senior management.</li><li>Ensure proper documentation, records control, and compliance with ISO standards where applicable.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Architecture, or related field.</li><li>Minimum 8&ndash;10 years of experience in QA/QC, with at least 5 years in fit-out/interior projects.</li><li>Strong knowledge of fit-out materials, finishes, and installation standards.</li><li>Experience in high-end commercial, retail, hospitality, or residential interior projects.</li><li>ISO certification (Lead Auditor or Internal Auditor) is an advantage.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul>If you consider yourself capable and eligible to join IMAR GROUP we strongly encourage you to submit your CV to l.aassi@imar.com immediately.Application deadline: 07-April-2026 at 1:00 PM KSA timeJob Type: Full-timeWork Location: In person

QA/QC MANAGER

HanmiGlobal Saudi

<div>Senior QA/QC Manager
The Senior QA/QC Manager will lead all quality assurance and quality control functions across the project. This role ensures that all construction activities, materials, and processes meet the highest standards of compliance, safety, and performance. The ideal candidate brings extensive experience in high-rise developments within Saudi Arabia and excels at implementing robust quality systems, managing audits, and driving continuous improvement across multidisciplinary teams.
Key Responsibilities<ul><li>
Develop, implement, and maintain the project&rsquo;s QA/QC management system in alignment with international standards and project requirements.</li><li>
Oversee inspection and testing activities for all construction phases, ensuring full compliance with specifications and regulatory guidelines.</li><li>
Lead quality audits, non-conformance management, corrective actions, and preventive measures.</li><li>
Coordinate with contractors, consultants, and internal teams to resolve quality issues and ensure consistent execution.</li><li>
Review and approve quality documentation, method statements, ITPs, and material submittals.</li><li>
Monitor performance metrics, identify risks, and recommend improvements to enhance quality outcomes.</li><li>
Provide leadership, training, and mentorship to QA/QC teams to foster a culture of excellence and accountability.</li><li>
Prepare regular quality reports and present findings to project leadership and stakeholders.</li></ul>
Qualifications &amp; Requirements<ul><li>
Bachelor of Engineering in Civil, Architectural, or related discipline.</li><li>
Relevant professional membership or certification (e.g., ISO, PMP, CQE) is an advantage.</li><li>
Minimum 15 years of experience in QA/QC roles for high-rise tower projects.</li><li>
Experience in Saudi Arabia, with strong understanding of local codes and regulatory frameworks.</li><li>
Experience working on large-scale or mega projects is highly preferred.</li><li>
Strong leadership, communication, and analytical skills.</li><li>
Saudi national candidates are preferred.</li></ul></div>

Senior QA/QC Manager

Al Mohannadi Group Qatar

Responsibilities:<ul><li>Lead QA/QC teams and oversee quality management across all projects.</li><li>Develop, implement, and maintain quality assurance plans.</li><li>Conduct project audits, site inspections, and coordinate corrective actions.</li><li>Ensure compliance with client, statutory, and international standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Civil, Mechanical, or relevant Engineering discipline.</li><li>15+ years of QA/QC experience, including managerial role.</li><li>Proven expertise in ISO standards, NFPA, and construction QA/QC procedures.</li><li>Excellent leadership, problem-solving, and communication skills.</li></ul>Pay: QAR11,000.00 - QAR14,000.00 per hourWork Location: In person

Search 10000+ Qa manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 qa manager jobs Near Me

Call Center QA Manager

QA/QC Manager

QA QC Manager

QA QC Manager

QA/QC MANAGER

Senior QA/QC Manager

QA/QC Manager