qmap

Texas Health and Human Services Commission

<div></div><div><div><div><div><div>Date: Oct 24, 2025
</div></div></div></div><div><div><div><div>Location:
AUSTIN, TX
</div></div></div></div><div><div><div><div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><br>
<p></p>
<p><b>
Functional Title:</b> Quality Management Analyst Planner<br>
<b>Job Title:</b> Management Analyst III<br>
<b>Agency:</b> Health &amp; Human Services Comm<br>
<b>Department:</b> Reg Adm State Office (PAC 730)<br>
<b>Posting Number:</b> 10615<br>
<b>Closing Date:</b> 04/24/2026<br>
<b>Posting Audience:</b> Internal and External<br>
<b>Occupational Category:</b> Business and Financial Operations<br>
<b>Salary Group:</b> TEXAS-B-23<br>
<b>Salary Range:</b> $5,098.66 - $8,304.83<br>
<b>Pay Frequency:</b> Monthly<br>
<b>Shift:</b> Day<br>
<b>Additional Shift:</b> Days (First)<br>
<b>Telework:</b> Eligible for Telework<br>
<b>Travel:</b> Up to 20%<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Full Time/Part Time:</b> Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b><br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 4601 W GUADALUPE ST<br>
<b>Other Locations:</b><br>
<b>MOS Codes:</b> 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X<br>
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS</p><p><b><br>
Brief Job Description:</b></p>
<div>
The Quality Management Analyst Planner (QMAP) supports the Associate Commissioner of the Facility Operations and Support Services (FOSS) division by performing advanced professional work in organizational performance, quality improvement, and policy analysis. This role contributes to strategic planning, develops and tracks performance metrics, and supports quality and process improvement initiatives across the division. Reporting to the Associate Commissioner and working closely with the FOSS Project Manager, the analyst plays a key role in enhancing operational effectiveness and achieving division goals.</div>
<p>
The QMAP administers business support services including advising and supporting state and regional operations, implementation of procedures and policies, evaluating functions, and analyzing comprehensive and historical data. Responsible for employing appropriate organizational and management skills to carry out policies, procedures, and standards. Develops and maintains good working relationships with staff, peers, management, agency stakeholders, vendors and advisory groups. Often represents FOSS on committees and workgroups and at agency and community meetings. Assist other Agencies in coordinating facility related projects to meet the needs of the program and their client service initiatives.</p>
<div>
This position requires advanced analytical skills, independent judgment, and the ability to manage complex tasks with minimal supervision. Occasional travel and work outside of regular business hours may be required.</div>
<p><b>
Essential Job Functions (EJFs):</b></p>
<ul>
<li>Develops, documents, and manages business processes, policies, and procedures across the FOSS division.</li>
<li>Coordinates, plans, and conducts organizational studies and evaluations to support strategic and operational goals.</li>
<li>Establishes and monitors performance metrics, identifying trends, gaps, and opportunities for improvement.</li>
<li>Evaluates and recommends changes to forms, reports, systems and procedures to improve performance.</li>
<li>Conducts training sessions on new or revised FOSS policies, procedures, tools, and data reporting practices.</li>
<li>Participates in in the development and implementation of organizational change strategies and plans.</li>
<li>Prepares clear, concise executive level reports presenting data, identifying alternatives, and recommending improvements.</li>
<li>Creates and leads workgroups, setting schedules and priorities to develop new processes, discuss performance strategies, develops statewide projects, and evaluates opperational performance activities.</li>
<li>Supports the development of project work, timelines, and milestone tracking tools for process improvement efforts.</li>
<li>Leads or supports cross-functional meetings and stakeholder engagement sessions with leadership.</li>
<li>Performs other duties and special projects as assigned.</li>
</ul>
<p><b>Knowledge, Skills and Abilities (KSAs):</b></p>
<ul>
<li>Strong knowledge of project management principles and process improvement methodologies.</li>
<li>Analytical thinking and the ability to apply logic to evaluate systems and identify solutions.</li>
<li>Ability to communicate clearly and concisely, both orally and in writing, including simplifying complex topics for a variety of audiences.</li>
<li>Effective collaboration skills with the ability to work across teams and with stakeholders at all levels.</li>
<li>Familiarity with performance measurement, quality models, and data interpretation.</li>
<li>Ability to manage the development and implementation of quality improvement initiatives.</li>
<li>Proficiency in and with data analysis and visualization tools (e.g., Tableau, Power BI).</li>
<li>Knowledge of change management frameworks and organizational transition planning.</li>
<li>Proficient in Microsoft Office (Excel, PowerPoint, Word, Teams) and project management tools (e.g., Microsoft Project).</li>
<li>Ability to prioritize tasks, manage competing deadlines, and work independently.</li>
<li>Strong interpersonal skills and the ability to foster productive working relationships.</li>
<li>Ability to prepare clear, concise executive level reports and make sound, data-informed decisions.</li>
</ul>
<p><b>Registrations, Licensure Requirements or Certifications:</b></p>
<p>
Valid Class C driver&rsquo;s license.</p>
<p><b>
Initial Screening Criteria:</b></p>
<ul>
<li>Bachelor&rsquo;s degree from an accredited college or university in business administration, public administration, quality management, or a related field. (Equivalent experience may be substituted for education on a year-for-year basis.)</li>
<li>Minimum of three (3) years of experience developing and implementing policies and procedures, conducting functional evaluations, and analyzing data.</li>
<li>Demonstrated experience facilitating cross-functional teams and delivering presentations to leadership.</li>
<li>Application must reflect strong written communication skills.</li>
</ul>
<p><b>Additional Information:</b></p>
<p>
This position may travel locally and across the state which could include overnight stays.</p><p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><br>
<p></p>
<p><b>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><br>
<p></p>
<p><b>
ADA Accommodations:</b></p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
<p></p>
<p><b>
Pre-Employment Checks and Work Eligibility:</b></p>
<p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><br>
<p></p>
<p>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p>
<p><b>
Telework Disclaimer:</b></p>
<p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Austin</p></div>

Quality Management Analyst Planner

Griffith Centers

<div><h6 class="jobSectionHeader">Griffith Centers is hiring a Residential Program Supervisor to oversee the daily operations of our residential program, ensuring a safe, engaging, and therapeutic environment for youth. The ideal candidate will provide strong leadership and support to residential staff, collaborate with clinical teams to achieve positive outcomes, and ensure compliance with all licensing and organizational standards. This role fosters a culture of collaboration, accountability, and continuous improvement while upholding the highest standards of care and program excellence.</h6><p><b>
What We Offer</b>:</p><ul><li>
Salary of $57,000 annually</li><li>
Medical, dental, vison and voluntary benefits available to employees the first of the month after 60 days of employment. Medical, dental and vision options available free of cost for employee only.</li><li>
Participation in our 403b retirement plan.</li><li>
40-hour annual bereavement benefit.</li><li>
Employee Assistance Program - available to employee and family members.</li><li>
12 paid holidays per calendar year.</li><li>
48 hours of Colorado Sick Leave per calendar year.</li><li>
10 Vacation Days (40 hours available after 6 months of employment and accruals based on years of service).</li><li>
Bi-weekly pay; 26 pay periods in a calendar year.</li><li>
Professional development and training/certifications.</li></ul><p><b>
Responsibilities</b>:</p><ul><li>
Oversees daily operations of the residential program with an emphasis on safety, engagement, and measurable positive outcomes.</li><li>
Partners with program leadership to design, implement, and enhance programming that meets clinical and developmental needs.</li><li>
Leads, mentors, and trains residential staff to promote professional growth and consistent performance.</li><li>
Collaborates with clinical teams to implement and monitor individualized treatment plans.</li><li>
Monitors client well-being, respond to behavioral or clinical challenges, and support goal achievement</li><li>
Maintains compliance with all licensing, regulatory, organizational, and accreditation standards.</li></ul><p><b>
 Qualifications:</b></p><ul><li>
 A 4-year college degree in the human services field or a related field is required.</li><li>
3+ years of relevant experience working in a child-care setting is required.</li><li>
3+ years of supervisory experience required.</li><li>
Qualified Medication Administration Personnel Certification (QMAP), or ability to obtain within 90 days of hire.</li><li>
CPR/First Aid Certifications, or ability to obtain within 90 days of hire.</li><li>
Valid Colorado driver&rsquo;s license or the ability to obtain one with a clean motor vehicle record.</li><li>
Must successfully complete a comprehensive background screening as a condition of employment, in accordance with Colorado Department of Human Services regulations for childcare facilities. This screening includes initial and ongoing state criminal background checks, fingerprinting, sex offender registry searches, and abuse and neglect clearances. If the employee has lived in any other state within the past five years, equivalent background and abuse/neglect checks from those states will also be conducted. In addition, employees are required to complete a health evaluation or physical examination prior to beginning service to confirm fitness for duty, and annually thereafter.</li><li>
Must be at least 21 years of age.</li></ul><p><b><br>
Why Griffith Centers?</b></p><ul><li>
Community Impact: Be part of a team that is dedicated to serving the local community and making a difference in the lives of children and families.</li><li>
Values-Driven Culture! Embody our core values: service oriented, psychological and physical safety, ethical, passionate, and collaborative and see how they can transform lives.</li><li>
Exciting Challenges: Thrive in a fast-paced, community setting that creates dynamic, vibrant, and diverse activities and interactions, and every day presents new opportunities for growth and learning</li></ul><p>
Accepting Applications from 10/24/2025-11/7/2025</p></div><p></p>

Residential Program Manager

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Quality Management Analyst Planner

Residential Program Manager