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qnb3584 teller qatarization

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Teller
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Ensure customer satisfaction all times by providing cash services in the most expeditious manner.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.
 </li>
 <li>
 Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
 </li>
 <li>
 Identify suitable opportunities to cross-sell products or services offered to customers.
 </li>
 <li>
 Authorize transactions within the range delegated to the incumbent.
 </li>
 <li>
 Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing.
 </li>
 <li>
 Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.
 </li>
 <li>
 Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Head Teller.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport
 </li>
 <li>
 QID
 </li>
 <li>
 Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3584 - Teller (Qatarization)

QNB3585 - Teller (Qatarization)

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Senior Teller
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Ensure customer satisfaction all times by providing cash services in the most expeditious manner.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.
 </li>
 <li>
 Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
 </li>
 <li>
 Identify suitable opportunities to cross-sell products or services offered to customers.
 </li>
 <li>
 Authorize transactions within the range delegated to the incumbent.
 </li>
 <li>
 Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing.
 </li>
 <li>
 Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.
 </li>
 <li>
 Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 </li>
 <li>
 At least 2 years of relevant experience, preferably within a highly rated international bank.
 </li>
 <li>
 Well-informed of branch teller practices and regulations.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport
 </li>
 <li>
 QID
 </li>
 <li>
 Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3583 - Senior Teller (Qatarization)

Qatar National Bank

<div>Job Purpose Summary 
The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence
Essential Duties &amp; Responsibilities by Dimensions 
A. Shareholder &amp; Financial:<ul><li>Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
</li><li>Implements KPI's and best practices for Senior Teller</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Ensure customer satisfaction all times by providing cash services in the most expeditious manner.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.</li><li>Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.</li><li>Identify suitable opportunities to cross-sell products or services offered to customers.</li><li>Authorize transactions within the range delegated to the incumbent.</li><li>Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing.</li><li>Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.</li><li>Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge.</li></ul>
Education and Experience Requirements<ul><li> 
Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank.</li><li>Well-informed of branch teller practices and regulations.</li></ul>
Required Special Skills<ul><li> 
Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organising, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li></ul></div>

Senior Teller (Qatarization)

NAKILAT

<div>
 
 
 Reporting structure
 
 
 
 
 
 Reports To:
 
 
 
 
 Head of Learning &amp; Development
 
 
 
 
 Direct Reportees:
 
 
 
 
 None
 
 
 
 
 
 
 Job Summary and Purpose
 
 
 
 Design and implement a talent assessment and development framework, methodology and process for the purposes of talent identification, development, and succession planning, with an emphasis on National Development.
 
 
 Execute the full ADDIE (Analysis, Design, Development, Implementation, and Evaluation) cycle in relation to Learning and Development for all NAKILAT employees and managers, with particular focus on the development of Qatari Nationals. Manage the initiatives and programs that will enable NAKILAT to achieve its short-term Qatarization goals and long-term Qatarization objectives.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Learning &amp; Talent Development:
 
 
 
 1. Implement Learning and Development, Career Planning and Succession Planning tools &amp; methodologies reflecting leading practices in the Oil and Gas sector and the Maritime industry.
 
 
 2. Deliver development centers with associated psychometric assessments, interpreting the results to compile Employee and Line Managers' feedback reports that include recommended development actions.
 
 
 3. Collaborate with the Head of L&amp;D to design an Employee Development Program to retain and develop high potential employees by building on any capability assessments to identify capability gaps.
 
 
 4. Coordinate with the Line Managers to identify capability and competency requirements of high potential candidates and identify and recommend Training and Development requirements to bridge these gaps.
 
 
 5. Review, analyze, and assess career progression and succession planning requirements and identify and recommend relevant training and development requirements.
 
 
 6. Support flexible career paths and succession planning that focus on aligning talent and opportunities by reviewing internal and external recruiting pipelines in collaboration with the Head of Learning and Development, Talent Acquisition and Line Managers.
 
 
 7. Ensure timely identification of potential key roles/jobs and high potential candidates who could go through the succession planning process.
 
 
 8. Work with potential successor candidates to support them through succession planning programs.
 
 
 9. Assess skills and experience required for unmatched critical positions, and report risk areas, if any, to the Head of Learning and Development in collaboration with other concerned parties to put in place mitigation plans to address these risk areas.
 
 
 10. Support the delivery of high-profile business critical development programs such as operational technical programs, leadership development programs and professional accreditation programs.
 
 
 11. Project manage the development of the Annual Training Plan to address skills gaps and identified training needs, with a specific focus on Qatari Nationals.
 
 
 12. Identify suitable training providers available, both locally, regionally, and overseas, in order to deliver training objectives in line with management's requirements and coordinate the training delivery process to ensure the achievement of learning objectives.
 
 
 13. Participate in the ongoing execution of a blended learning strategy and work with the Head of L&amp;D to develop the virtual delivery model, including eLearning, online classrooms, self-directed learning, peer-to-peer learning, and social learning.
 
 
 
 Qatarization:
 
 
 
 14. Support the Career Development Planning process and advise the appropriate development actions to be taken to develop Qatari Nationals towards senior roles, as well as ensure that CDPs are in place for selected Qatari Nationals.
 
 
 15. Assist in developing and implementing a &lsquo;Mentoring and Coaching Programme&rsquo; for Qatari Nationals, including Post holders, Graduate Developees, and Trainees. Once implemented, track and report on the progress and success of these programmes.
 
 
 16. Design, develop, and implement talent programs for &lsquo;young&rsquo; Qatari talent, including the Marine Cadet Training Programme in association with QatarEnergy.
 
 
 17. Manage and successfully implement students&rsquo; sponsorships and report regularly on student progress.
 
 
 
 Performance Management:
 
 
 
 18. Participate in the establishment and maintenance of effective performance management policies, processes and systems within NAKILAT.
 
 
 19. Manage all phases of the Performance Management cycle (planning, review, and appraisal).
 
 
 20. Analyze and publish periodic internal reports on performance management practices and processes.
 
 
 21. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place, and well tracked.
 
 
 
 Generic Accountabilities:
 
 
 
 
 Quality, Health, Safety, &amp; Environment (QHSE):
 
 
 
 22. Adhere to all relevant QHSE policies, procedures, instructions, and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.
 
 
 
 Policies, Systems, Processes &amp; Procedures:
 
 
 
 23. Implement approved departmental policies, processes, and procedures.
 
 
 24. Work with the Head of L&amp;D to improve and advance policies &amp; procedures whenever possible.
 
 
 25. Work to enhance the existing Learning Management System in SuccessFactors through effective change management processes in conjunction with IT professionals both internal &amp; external.
 
 
 
 Others:
 
 
 
 26. Carry out any other duties as directed by the immediate supervisor.
 
 
 
 
 
 
 Qualifications, Experience and Job Skills
 
 
 
 
 
 Qualifications:
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Human Resources, Psychology or any other related field.
 
 
 &bull; British Psychological Society (BPS) Level A &amp; P preferred or equivalent.
 
 
 
 
 Experience:
 
 
 
 
 &bull; 5-7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility.
 
 
 &bull; Previous experience in Oil &amp; Gas industry and regional experience is preferred
 
 
 
 
 Job Specific Skills:
 
 
 
 
 &bull; Experience of the full ADDIE cycle in a Learning and Development section
 
 
 &bull; Knowledge of Learning and Development principles and best practices
 
 
 &bull; Knowledge of Microsoft Office &amp; Learning Authoring Tools
 
 
 &bull; Knowledge of SAP ERP &amp; SuccessFactors LMS
 
 
 &bull; Assessment &amp; Development Methodologies
 
 
 
 
</div>

Learning & Development Specialist

<div>Job Purpose Summary 
The incumbent is mainly responsible for managing and training the team of tellers to deliver cash related services to customers over the counter in an efficient, courteous and error-free manner.
Essential Duties &amp; Responsibilities by Dimensions 
A. Shareholder &amp; Financial:<ul><li>Assist Branch Manager to implement strategies and plans of the branch to achieve all volume, revenue, profit targets.</li><li>Lead the carrying out of branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
</li><li>Ensure through the existence of adequate controls that instances of cash shortages/ misappropriations are avoided.</li><li>Implements KPI's and best practices for Head Teller</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</li><li>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Ensure customer satisfaction all times and resolve customer complaints timely and effectively.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Manage counter loads by assessing the over the counter situation and distribute the load accordingly to reducecustomer waiting periods.</li><li>Overall responsible for all transactions processed within the teller area and for safe custody of the cash/ other valuables.</li><li>Ensure that tellers process transactions (cash, checks, remittance requests, utility bills, credit card payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.</li><li>Authorize transactions that exceed the individual teller's authority but are within the authority delegated to the incumbent.</li><li>Authorize issuance of demand drafts/ managers checks within the limits of the authority delegated to the incumbent.</li><li>Liaise with the personnel responsible for transportation of cash to/ from central vault to ensure timely availability of cash at all times while at the same time avoiding excess cash holdings. And also oversee cash transfers from/to Tellers, branch vault and ATMs.</li><li>Review the teller end of day reports against the source documents to ensure accuracy and completeness of processing.</li><li>Conduct counts of the cash/ other valuables in the vault against the documentary records. Resolve instances of excess/ short cash noted in accordance with the duly approved policy/ procedures.</li><li>Ensure all clearing items and remittance requests received from customers are forwarded to the concerned department/ unit within Group Infrastructure without delay for processing.</li><li>Identify suitable opportunities to cross-sell products or services offered to customers.</li><li>Responsible for &quot;Manager Customer Services&quot; activities, when necessary, or to ensure successful staff rotation.</li><li>Monitor and review the branch's security procedures and control access to vault.
</li><li>Continuous Improvement:
</li><li>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</li><li>Identify and encourage people to adopt practices better than the industry standard.
</li><li>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
</li><li>Encourage, solicit and reward innovative ideas even in day-to-day issues.</li></ul>
Education and Experience Requirements<ul><li> 
Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
</li><li>At least 6 years of relevant experience, preferably within a highly rated international bank.</li><li>Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Well-informed of branch teller practices and regulations.</li></ul>
Required Special Skills<ul><li> 
Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organising, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li></ul></div>

Head Teller (Qatarization)

Explore 40+ Qnb3584 teller qatarization in Qatar Jobs In Qatar Moph License Jobs In Qatar this December. Find roles across top companies and apply now to boost your career.

40 qnb3584 teller qatarization jobs IN Qatar Jobs In Qatar Moph License Jobs In Qatar

QNB3584 - Teller (Qatarization)

QNB3584 - Teller (Qatarization)

QNB3585 - Teller (Qatarization)

QNB3583 - Senior Teller (Qatarization)

Senior Teller (Qatarization)

Learning & Development Specialist

Head Teller (Qatarization)