quality analyst/technical writer

L3Harris

<div><p>L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers&rsquo; mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.</p><p>
L3Harris is the Trusted Disruptor in defense tech. With customers&rsquo; mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.</p><div><b>
Job Title: </b>Specialist, Technical Writer (Publication Quality Assurance)</div><div><b>
Job Code: </b>34794</div><div><b>
Job Location: </b>Waco, TX (On-Site)</div><div><b>
Job Schedule: </b>1st Shift 9/80</div><div></div><div><b><br>
Job Description:
</b></div><div>The Technical Writer Specialist is responsible for reviewing flight and maintenance manuals for airborne and ground-based mission systems. Each review involves a thorough examination of operational procedures, such as the theory of operations, troubleshooting, fault isolation, testing, and repair processes. Additionally, the individual will assess training courseware development materials to ensure accuracy and clarity. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.</div><div></div><div><b><br>
Essential Functions:
</b></div><ul><li>Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
</li><li>Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.</li><li>
Compile and structure researched technical information for data quality assurance reviews of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.</li><li>
Perform formatting, grammatical, and technical reviews for illustrated parts catalogs, maintenance manuals, flight operation, mission systems, Instructions for Continued Airworthiness (ICA), and various other documentation for commercial and/or Air Force, Army, or Navy programs.</li><li>
Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines. Including, a strong working knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C and MIL-STD-37874.</li><li>
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.</li><li>
May manage projects or processes with general supervision.</li><li>
Recommends enhancements to systems and processes.
</li><li>Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.</li><li>
In-depth knowledge of one or more of the following systems: flight deck communication systems, radar and navigation systems, flight display systems, electronic flight instruments, flight management systems, terrain awareness and warning systems, mission systems, maintenance training systems, and ground processing systems.</li><li>
Strong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.</li><li>
Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.</li><li>
Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.</li><li>
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.</li><li>
A proactive and self-motivated approach to work, with the ability to work independently and take initiative.</li><li>
Strong attention to detail and a commitment to producing high-quality work.</li><li>
Other duties as assigned by supervisor.</li></ul><div></div><div><b><br>
Qualifications:
</b></div><ul><li>Bachelor&rsquo;s Degree with four (4) years of technical writing experience in an aerospace-drive environment or within the defense industry.
</li><li>Graduate Degree with two (2) years of technical writing experience in an aerospace-drive environment or within the defense industry.</li><li>
In lieu of a degree, a minimum of eight (8) years of technical writing experience in an aerospace-drive environment or within the defense industry.</li><li>
Ability to obtain and maintain a DoD Secret Clearance.</li></ul><p></p><p><b><br>
Preferred Skills:</b></p><ul><li>
Active Secret Clearance at the time of hire.</li></ul><p></p><p><br>
#LI-AM2</p><p>
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.</p><p>
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
</p><p>By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.</p><p>
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.</p></div>

Specialist, Technical Writer (Quality Assurance)

LECO Corporation

<p></p><div><div><b>Quality Analyst / Clerk</b></div><div>
For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.</div><p></p><div><b><br>
Schedule:</b></div><div>
Full Time: 6:00am &ndash; 2:30pm, Monday &ndash; Friday</div><p></p><div><b><br>
Position Summary:</b></div><p>
The Quality Analyst is responsible for promoting employee quality awareness throughout the Corporation. The responsibilities and authority may vary as quality functions are delegated by the Director of Manufacturing or Quality Supervisor. Support Purchasing, Engineering, Manufacturing, Service and Sales through quality planning. Administrator of all quality activities for the Instrument Manufacturing Division.</p><div><br>
</div><div><b>Position Responsibilities:</b></div><ul><li>
Manage Certification Program to ISO 9001, plans and procedures</li><li>
Ensure that all requirements of ISO 9001 are implemented and controlled.</li><li>
Authorize all documentation necessary to the efficient development and implementation of ISO 9001.</li><li>
Responsible for the monitoring and review of information concerning external and internal issues of risk and opportunities.</li><li>
Review, update, and authorize the <i>LECO Corporate Quality Management Plan</i></li><li>
Participate on the Material Review Board</li><li>
Coordinate and/or teach quality classes (Basic Quality Skills, ESD, Internal Auditing)</li><li>
Maintain employee Quality training records</li><li>
Identify quality goals</li><li>
Monitor supplier quality rating (Supplier mail in audits) in conjunction with Purchasing</li><li>
Review and update Quality Inspection Department Manual</li><li>
Review and update Quality Calibration Procedure Manual</li><li>
Schedule and/or perform internal audits on departments within the scope of ISO 9001</li><li>
Assist or lead audits</li><li>
Prepare and approve internal audit reports</li><li>
Prepare, approve, issue, and monitor Supplier Corrective Actions and Internal Corrective Actions</li><li>
Prepare Management Review Report for Management</li><li>
Generate quality reports as instructed by Management</li><li>
Enter data on returned material, customer quality concerns and internal monitoring of tested units</li><li>
Investigate, evaluate, process, and document Customer Quality Concerns</li><li>
Approve RMA Report for key management review</li><li>
Participate in the RMA meetings</li><li>
Monitor Customer Satisfaction survey and generate reports for Management</li><li>
Have access to Oracle for data entry and inquiry</li><li>
Assure the quality of products within the area of responsibility. Stop production and take corrective action to correct any conditions that would contribute to sub-standard quality if it can be corrected in an expedient manner. If it cannot, the Director of Quality/Test will be notified for final disposition</li><li>
Prepare SPC charts for various monitoring requirements</li><li>
Responsible for the monitoring, investigation, and reporting of 10CFR Part 21 nonconformances reported to Quality</li><li>
Pull nonconforming parts from stock</li><li>
Maintain area of responsibility to ISO 9001 requirements</li><li>
Approve, update, and revise quality procedures, documents, and records</li><li>
Assist all employees and management on all ISO 9001 related issues</li><li>
Ensure Quality support to all employees within LECO</li><li>
Assist with the implementation of ISO/17025 and ISO17034 where needed</li></ul><p></p><div><b><br>
Position Requirements:</b></div><ul><li>
Minimum of 5-years&rsquo; experience in the area of quality</li><li>
Have knowledge of current quality control methods including statistical techniques</li><li>
Have knowledge and understanding of current ISO requirements</li><li>
Possess a working knowledge of corporate organizations, policies, and procedures</li><li>
Ability to develop logical detailed plans aimed at upgrading quality levels and quality systems</li><li>
Good working knowledge of LECO products, assembly processes, policies and procedures</li><li>
Possess communication and people skills</li></ul><p></p><div><b><br>
Education/Certifications:</b></div><div><b>
Recommended:</b></div><ul><li>
Computer Skills</li><li>
Oracle training</li><li>
Audit training</li><li>
Access Database skills</li><li>
Word processing skills</li><li>
Excel processing skills</li><li>
ESD training</li></ul><p></p><div><b><br>
Preferred Qualifications:</b></div><ul><li>
ASQ Certifications as Certified Quality Auditor, Quality Improvement Associate, or Quality Process Analyst</li><li>
Associate degree</li></ul><p></p><p><b><br>
EOE M/F/VET/Disability</b></p></div><p></p>

Quality Analyst

OISSG Consultancy

<div>
 <p>
  We are looking for a
  <strong>
   Documentation &amp; Process Analyst
  </strong>
  to support the development of operational documentation and service procedures for a large-scale service excellence program.
 </p>
 <p>
  This role focuses on documenting operational processes and developing structured documentation frameworks aligned with international service excellence standards.
 </p>
 <p>
  <br/>
 </p>
 Key Responsibilities
 <ul>
  <li>
   Draft and maintain bilingual manuals, procedures, and templates.
  </li>
  <li>
   Develop process flows and operational work instructions.
  </li>
  <li>
   Manage document control and versioning across project deliverables.
  </li>
  <li>
   Ensure consistency of terminology across Arabic and English documentation.
  </li>
  <li>
   Support workshops and capture operational requirements from stakeholders.
  </li>
  <li>
   Translate operational practices into structured documentation frameworks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 Requirements
 <ul>
  <li>
   Experience in service documentation, process mapping, and operational procedure development.
  </li>
  <li>
   Ability to develop structured documentation supporting management systems and operational frameworks.
  </li>
  <li>
   Knowledge of quality management frameworks such as ISO 9001:2015 is beneficial.
  </li>
  <li>
   <strong>
    Strong bilingual communication skills (Arabic &amp; English) are essential.
   </strong>
  </li>
  <li>
   <strong>
    Experience working with large organizations or government environments is a plus.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Documentation & Process Analyst (Bilingual – Arabic & English) | Qatar

Wolters Kluwer

<div><div>LOCATION: Hybrid &ndash; 8 days a month in the office. Indianapolis IN (preferred, other locations on posting can be considered). You will need to reside within 50 miles of an office location.</div><div></div><div>
OVERVIEW</div><div>
Our Lead Technical Writer is responsible for writing, maintaining, enhancing and interpreting complex content on a suite of products. You will be considered a subject matter expect and remains current on developments in the industry including pending legislative issues which might affect products. You may lead others in their efforts to maintain and enhance the interpretive content on the product. This position also works with project teams and other internal groups as a content expert to facilitate completion of initiatives and to improve the visibility of the product both internally and externally. You may also author papers, conduct customer focus groups, and speak on their topic of expertise to enhance the reputation and awareness of the product in the industry. Lastly, you may act as a knowledge expert spokesperson in the industry.<br>
<br>
RESPONSIBILITIES</div><ul><li>
Represents Wolters Kluwer Health - Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.</li><li>
Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.</li><li>
Maintains a high degree of job knowledge and subject matter expertise via review of the medical and healthcare information technology literature and other activities as assigned. Actively develops and/or maintains clinical expertise with the express purpose of translating this expertise into improving clinical content. Continually develops and refines knowledge of databases, clinical decision support applications, and rules-based logic.</li><li>
Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.</li><li>
Responsible for performing ongoing clinical data analysis and quality control activities related to proprietary drug content and clinical decision support software</li><li>
Identifies, documents, and reports omissions or errors in the data. Identifies, documents, and reports unexpected results generated by clinical decision support software.</li><li>
Submits work for collaborative peer review and responds appropriately to comments and criticisms. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understands the use of the data by customers and factors this awareness into decisions.</li><li>
Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.</li><li>
Applies clinical knowledge and expertise to develop, implement, and adhere to policies. Clearly articulates WKH policies and processes.</li><li>
Achieves productivity by consistently meeting deadlines by meeting departmental and individual goals.</li><li>
Maintains a high degree of currency in area(s) of clinical or domain expertise as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.). Develops and maintains professional, specialty, and/or academic relationships</li><li>
Shares information and expertise with colleagues at all levels of the organization.</li><li>
Acts as an influential leader within the organization. Provides assistance and cross-education among clinical team/content members, and functional teams (e.g., sales, marketing, accounting, IT).</li><li>
Lends subject matter expertise and actively participates in the process of new product development or enhancements. Provides input for product design from a clinical perspective. Participates in the design and enhancement of tools used to manage content. Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.</li><li>
Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding clinical content issues or expected data outcomes. Understands the needs and expectations of the assessment and validation of client problem. Ensures quality responses (written, verbal) to customer inquiries. Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested.</li><li>
Applies clinical knowledge and expertise during development cycle to collaboratively create, maintain, and document testing scenarios.</li><li>
May participate and assist in the training of pharmacy students and residents.</li><li>
May professionally represent WKH on a national level.</li><li>
May be required to develop and maintain strong relationships with authors, contributors, editors and consultants. Cultivate and maintain relationships with individuals in specialty areas that can help improve content. Effectively facilitates obtaining consultant input by monitoring workflow and ensuring consultant responsiveness.</li><li>
Familiarity with Medical Device Regulations, ISO 13485, ISO 14971, and other regulatory considerations (preferred)</li></ul><div></div><div>
QUALIFICATIONS</div><div></div><div>
Education:</div><ul><li>
PharmD <i>or</i>,</li><li>
BSPharm with significant clinical practice experience or specialization <i>or,</i></li><li>
Other advanced clinical degree</li></ul><div></div><div>
Experience:</div><div>
Pharmacist</div><ul><li>
A minimum of 5 years of clinical practice experience (Note: exceptions may be made for candidates with unique skill sets such as drug information, clinical informatics, etc.)</li><li>
Pharmacy practice or clinical residency and/or board certification in pharmacotherapy or a specific sub-specialty (preferred)</li><li>
A minimum of 3 years of experience in the implementation and/or analysis of Clinical Decision Support data and applications or clinical informatics (required)</li></ul><div>
Other Advanced Clinical Degree</div><ul><li>
A minimum of 5 years of clinical practice experience involving medication ordering, administering, or related activities with medications (Note: exceptions may be made for candidates with unique skill sets such as drug information, clinical informatics, etc.)</li><li>
A minimum of 3 years of experience in the implementation and/or analysis of Clinical Decision Support data and applications or clinical informatics (required)</li></ul><div></div><div>
Other Knowledge, Skills, and Abilities:</div><ul><li>
Pharmacy License in good standing from any U.S. State (for pharmacists)</li><li>
Extensive knowledge of clinical content area of responsibility</li><li>
Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills (preferred)</li><li>
Ability to make independent decisions</li><li>
Strong critical thinking and complex problem-solving skills</li><li>
Ability to work in a highly collaborative environment</li><li>
Proficiency in written, verbal communication skills</li><li>
Computer literacy in word processing (required), spreadsheet use (required), relational database use (preferred)</li><li>
Experience and proficiency with SQL (preferred)</li><li>
Experience with ontologies and standardized vocabularies such as RxNorm, SNOMED CT, ICD10, LOINC</li><li>
Certification or fellowship in clinical informatics, or prior experience collaborating with informatics teams</li><li>
Experience with leading or collaborating on quality-focused standards, best practices, processes, and policies (preferred)</li><li>
Familiarity with CDS Hooks, SMART and FHIR standards (preferred)</li><li>
Familiarity with Medical Device Regulations, ISO 13485, ISO 14971, and other regulatory considerations (preferred)</li></ul><div></div><div>
TRAVEL: &lt; 5% for conference attendance or team meetings</div><div></div><div>
#LI-Hybrid</div><div></div><div>
Our Interview Practices</div><div></div><div><i>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div><div></div><div><br>
Compensation:</div>
$94,600.00 - $169,100.00 USD<br>
<div></div>
This role is eligible for Bonus.<div></div><div><i>
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.</i></div><div></div><div>
Additional Information:</div><div></div><div>
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</div></div>

Lead Technical Writer – Clinical Quality Analyst

Purdue University

<div></div><div><div><div><div><div><div>Req Id: 41246
</div></div></div></div><div><div><div><div>Job Title: Quality Analyst
</div></div></div></div><div><div><div><div>City: West Lafayette
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>.
</b></h2></div><div><p><b>What You'll Be Doing:
</b></p><p>The Grounds Quality Assurance and Training/Process Administrator will ensure the consistent delivery of the desired APPA level grounds maintenance standards through the creation of inspection reporting and data-driven analysis. This position will serve as a key operational link between leadership and field teams utilizing administrative system tools such as SAP, ArcGIS, and advanced Excel reporting. The Administrator will also develop and deliver training program coordination, assist in the development of best practices and maintain oversight of standard operating procedures while implementing key quality assurance initiatives of promoting safety, efficiency, and service excellence.
</p><p><b>Apply Today!
</b></p><p>Join a team that keeps Purdue University&rsquo;s campus beautiful year-round and enjoy a benefits package designed for you and your family:
</p><ul><li><b>Paid Time Off </b>&ndash; Generous vacation, holiday, sick, and military leave
</li><li><b>Retirement Contributions </b>&ndash; Purdue contributes up to 10% of your annual income
</li><li><b>Educational Opportunities </b>&ndash; Tuition assistance for you and eligible family members, including the opportunity to earn a degree through Purdue Global
</li><li><b>Comprehensive Insurance </b>&ndash; Medical, dental, and vision coverage to keep you and your family healthy
</li><li><b>Life Insurance </b>&ndash; Financial protection for you and your loved ones
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What We Are Looking For:
</b></h2></div><div><p>Education and Experience
</p><p><i>Qualified Candidates Will Need:
</i></p><ul><li>Bachelor's degree in Landscape Architecture, ArcGIS, Business, Logistics, Technology or related field
</li><li>A minimum of 2 years of experience required in landscape architecture, geographic information systems, SAP or related field; Additional years of experience preferred
</li><li>Proficiency with ArcGIS (mapping, data layers and spatial analysis) and SAP (work management, procurement or asset management modules preferred)
</li>An equivalent combination of education and experience may be considered<br>
<li>
</li></ul><p></p><p><i>Skills Needed:
</i></p><ul><li>Strong communication, interpersonal/intercultural relations, and decision-making skills
</li><li>Competence coaching/leading others and strategic thinking
</li><li>Must be able to demonstrate success in process review and improvement; to include challenging the status quo, championing change, and effectively influencing others to change
</li><li>Functional competencies in MMDS data sheets, workplace safety, APPA service levels and work-loading
</li><li>Functional knowledge of supply chain dynamics, inventory and ordering
</li><li>Advanced Excel skillset to include pivot tables, formulas and data visualization
</li><li>Ability to work independently, manage multiple priorities, and solve problems proactively
</li>Ability to work with individuals with different viewpoints across various positions while utilizing teamwork in daily activities<br>
<li>
</li></ul><p></p><p><i>What&rsquo;s Nice to Have:
</i></p><ul><li>Knowledge of campus buildings and locations
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What We&rsquo;d Like You To Know:
</b></h2></div><div><ul><li>To learn more about Purdue&rsquo;s benefits summary CLICK HERE
</li><li>Purdue will not sponsor employment authorization for this position
</li><li>A background check will be required for employment in this position
</li><li>FLSA: Non-Exempt (Eligible For Overtime)
</li><li>Retirement Eligibility: Non-exempt Defined Contribution Plan
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Career Stream
</b></h2></div><div><ul><li>Professional 2
</li><li>Pay Band: S065
</li><li>Job Code: 20002270
</li></ul><p>Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/<br>
</p><p></p><p><b>Who We Are:
</b></p><p><i>Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.<br>
</i></p><p></p><p><b>Equal Opportunity Employer:
</b></p><p>Purdue University is an EA/EO employer.<br>
</p></div></div></div></div></div></div></div><div><div>
</div></div><div><div><div><div>Posting Start Date: 3/19/26</div></div></div></div></div></div>

SMA AMERICA

<div><div><p><b>Why Work at SMA America</b><br>
<br>
At<b> SMA America</b>, we believe in <i>Energy </i>that <i>Changes</i>. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems &mdash; all while pushing the boundaries of what's possible in clean energy.<br>
<br>
But we're not just transforming power &mdash; we're empowering people.<br>
<br>
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our<b> Rocklin, CA headquarters</b> as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.<br>
<br>
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy &mdash; <b>we'd love to meet you.</b></p></div><p></p>
<p><b>
PURPOSE OF POSITION</b></p>
<p>
The Quality Analysis Engineer is responsible for ensuring customer satisfaction and maintaining brand quality through root-cause analyses and collaboration with internal and external experts. This role supports SMA's commitment to evidence-based quality processes, working closely with cross-functional and international teams to drive sustainable corrective and preventive actions across the product lifecycle. The ideal candidate brings deep technical expertise in medium voltage systems, transformers, switchgear, and converters, along with a strong quality mindset and the ability to collaborate regularly with SMA's global headquarters in Germany.</p>
<p><b>
PRIMARY DUTIES / RESPONSIBILITIES</b></p>
<ul>
<li>Ensure analyses are evidence-based, documented in compliance with standards, global processes, and aligned with the requirements of internal and external stakeholders.</li>
<li>Perform and participate in technical failure and data analyses.</li>
<li>Apply the 8D method for systematic root cause identification.</li>
<li>Collaborate with interdisciplinary and international teams to implement sustainable corrective and preventive actions.</li>
<li>Conduct initial field analyses, technical evaluations on site, and provide consultations.</li>
<li>Create detailed failure descriptions and collaborate with headquarters to advise and support other functions.</li>
<li>Recognize and document existing known failure patterns and provide technical expertise to resolve them.</li>
<li>Collaborate closely with Customer Quality, Supplier Quality, and regional functions.</li>
<li>Maintain close collaboration with the analysis unit at SMA headquarters as well as with the application engineering unit in the U.S.</li>
<li>Execute, monitor, and evaluate corrective actions and measures implemented by the service team or suppliers.</li>
<li>Travel to Rocklin-based offices, customer sites, and tradeshows as needed.</li>
<li>Other duties as may be required or assigned.</li>
</ul>
<p><b>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE</b></p>
<ul>
<li>Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education.</li>
<li>Minimum 7 years of experience in research and development (R&amp;D), technical failure analysis, and a background in quality management and customer relations.</li>
<li>Technical expertise in medium voltage systems, transformer switchgear, electrical systems, converters, and hermetically sealed equipment.</li>
<li>Expertise in the 8D method for corrective action and quality tools including 5-Why, Ishikawa diagramming, and Pareto analysis.</li>
<li>Experience in solar, automotive, aerospace, electronics, or similar regulated industries.</li>
<li>Ability to present quality findings and corrective actions to mid and senior-level management boards.</li>
<li>Working knowledge of JIRA, Salesforce, SAP, and CRM is a plus.</li>
<li>Background or sourcing experience with companies such as ABB, GE, Magnatec, Powin, or Eaton Transformers is a plus.</li>
<li>Excellent communication and cross-functional collaboration skills across international teams.</li>
<li>Acts with an entrepreneurial and solution-oriented mindset.</li>
<li>Ability to travel regularly.</li>
<li>Proficiency in the English language, both written and verbal, is required. Proficiency in German is a plus.</li>
<li>Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.</li>
</ul>
<p><b>WE OFFER</b></p>
<ul>
<li>The salary range for this position is $110,000 - $130,000 per year, dependent upon experience.</li>
<li>Comprehensive benefits including health, dental, and vision coverage (including $0 premium options).</li>
<li>Work Location: This role is remote-first. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model.</li>
<li>401(k) plan with company match.</li>
<li>Opportunities for professional development and training.</li>
<li>Inclusive, collaborative, and innovative work environment.</li>
</ul>
<p></p><div><p><b>Our EEO Policy</b></p>
<p>
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.<br>
<br>
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.</p>
<p><b>
Our Privacy Policy</b></p>
<p>
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].</p>
<p>
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the &quot;CCPA&quot;). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.</p>
<p>
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com</p></div></div><p></p>

Quality Analysis Engineer

Tenfolds Media

<p><b>Job description</b></p><p><b>Job Summary:</b> we are looking to hire an experienced Business Analyst/Technical Writer to join our team. The successful candidate will be responsible for conducting research, analyzing data, and documenting technical processes, products, and services in a clear and concise manner. They will work closely with cross-functional teams to ensure that all documentation meets the needs of the business and end-users.</p><p><b>Responsibilities:</b></p><ul><li>Conduct research and analyze data to identify trends, issues, and opportunities for improvement</li><li>Create clear, concise, and accurate technical documentation including user manuals, help guides, system specifications, and other product documentation</li><li>Work closely with cross-functional teams to understand the product and service offerings and ensure all documentation meets business and user needs</li><li>Collaborate with software development teams to ensure documentation is up-to-date with product releases and updates</li><li>Analyze business requirements and translate them into technical specifications for development teams</li><li>Create diagrams, flowcharts, and other visual aids to enhance the clarity of technical documentation</li><li>Participate in project planning, estimating, and scheduling activities</li><li>Test and validate documentation for accuracy, completeness, and usability.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in computer science</li><li>2+ years of experience in technical writing, business analysis, or a related field</li><li>Excellent written and verbal communication skills</li><li>Strong analytical and problem-solving skills</li><li>Strong attention to detail and ability to meet deadlines</li><li>Ability to work collaboratively with cross-functional teams</li><li>Experience with documentation tools such as Microsoft Word, Confluence, or SharePoint</li><li>Experience with software development methodologies such as Agile or Waterfall</li><li>Familiarity with programming languages such as Java, Python, or C++ is a plus</li></ul><p>Job Type: Full-time and onsite</p><p>Timings: 9:00 AM-5:00 PM</p><p>Location: Main Shahrah-e-Faisal, Karachi.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have a degree in Computer Sciences?</li><li>What is your expected salary?</li><li>Are you comfortable in working onsite?</li></ul><p>Experience:</p><ul><li>Technical Writer/business analyst: 2 years (Required)</li></ul><p>Work Location: In person</p>

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