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quality analyst

Concentrix

<div>
 Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
 
 
 
 Role And Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
 </li>
 <li>
 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)
 </li>
 <li>
 Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation
 </li>
 <li>
 Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes
 </li>
 <li>
 Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies
 </li>
 <li>
 Participate in quality task force with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)
 </li>
 <li>
 Contribute to maintaining forms and legends documents
 </li>
 <li>
 Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals
 
 
 </li>
 </ul>
 
 Key Skills And Knowledge
 
 
 
 <ul>
 <li>
 Proven experience in Quality methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.)
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 Proficient in Microsoft Office
 </li>
 <li>
 Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables.
 </li>
 <li>
 Self-starter, sense of urgency, and works well under pressure.
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Sense of professionalism and ability to develop good relationships.
 </li>
 <li>
 2 yrs total exp + 1 yr exp in the BFSi domain
 
 
 </li>
 </ul>
 
 Educational qualification
 
 : Bachelor's Degree in related field with two to four years of relevant experience preferred.
 
 
 
 Disclaimer
 
 :-
 
 
 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for &lsquo;recruitment&rsquo;, &lsquo;processing&rsquo; or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities
</div>

Quality Analyst

Kuku FM

<div>
 
 About The Role
 
 
 
 We are looking for a detail-oriented Data Analyst to join our core AI/ML team. The ideal candidate will work closely with the AI/ML Lead, business teams, and other verticals to prepare high-quality datasets, generate insights, build basic statistical/heuristic models, and support ongoing ML initiatives. This role is perfect for someone who enjoys combining strong analytical skills with hands-on data work and business understanding.
 
 
 Key Responsibilities
 
 
 Data Preparation &amp; Analysis
 
 
 <ul>
 <li>
 Collect, clean, prepare, and structure data for ML training and analytical use cases.
 </li>
 <li>
 Perform exploratory data analysis (EDA) to identify trends, patterns, outliers, and data issues.
 </li>
 <li>
 Build and maintain dashboards, KPIs, and reports for product and business teams.
 
 
 </li>
 </ul>
 Support for ML Team
 
 
 <ul>
 <li>
 Work with the ML Lead to generate feature datasets, validate data assumptions, and evaluate model outputs.
 </li>
 <li>
 Build basic heuristic rules, logistic regression models, and preliminary statistical models when required.
 </li>
 <li>
 Conduct data validations, labeling assistance, and sampling for ML experiments.
 
 
 </li>
 </ul>
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Engage with business stakeholders, product managers, and operations teams to translate requirements into data deliverables.
 </li>
 <li>
 Communicate insights and findings in a clear, structured manner to technical and non-technical teams.
 </li>
 <li>
 Act as a central resource for data-driven decision-making across multiple verticals.
 
 
 </li>
 </ul>
 Data Quality, Governance &amp; Documentation
 
 
 <ul>
 <li>
 Ensure data accuracy, consistency, and completeness across datasets.
 </li>
 <li>
 Maintain clear documentation of data sources, definitions, and processes.
 </li>
 <li>
 Work with engineering teams to fix broken pipelines, incorrect metrics, or data anomalies.
 
 
 </li>
 </ul>
 
 Required Technical Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience as a Data Analyst, Business Analyst, or Associate Data Scientist.
 </li>
 <li>
 Strong hands-on skills in:
 </li>
 <ul>
 <li>
 SQL (advanced level)
 </li>
 <li>
 Python (Pandas, NumPy, basic scikit-learn)
 </li>
 <li>
 Excel/Google Sheets
 </li>
 </ul>
 <li>
 Experience with BI tools such as Superset
 </li>
 <li>
 Solid understanding of:
 </li>
 <ul>
 <li>
 Descriptive statistics
 </li>
 <li>
 Basic probabilistic models
 </li>
 <li>
 Logistic regression, clustering concepts
 </li>
 </ul>
 <li>
 Ability to work with large datasets and perform efficient data wrangling.
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Exposure to ML pipelines, feature engineering, or model evaluation basics.
 </li>
 <li>
 Familiarity with A/B testing, experiments, hypothesis testing.
 </li>
 <li>
 Experience with data warehousing tools (BigQuery, Databricks, Snowflake).
 </li>
 <li>
 Basic familiarity with heuristic-based decision systems or rule engines.
 </li>
 <li>
 Knowledge of scripting automation for recurring reports.
 </li>
 <li>
 Understanding of business domains like content, fintech, OTT, growth, or operations.
 
 
 </li>
 </ul>
 
 Preferred Tools &amp; Technologies
 
 
 
 Data Tools: SQL,Python, Pandas, NumPy
 
 
 Visualization: Tableau, Power BI, Looker
 
 
 ML Basics: Scikit-learn, Statsmodels
 
 
 Data Warehousing: BigQuery, Databricks, Athena
 
 
 Workflow: Airflow
 
 
 Version Control: Git
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Data Science, Statistics, Engineering, Computer Science, Economics, or related fields.
 </li>
 <li>
 Certifications in data analysis, SQL, or ML fundamentals are a plus.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to work closely with a high-performing AI/ML team.
 </li>
 <li>
 Opportunity to transition into a ML engineer based on skill set, learning curve and performance.
 </li>
 <li>
 Exposure to end-to-end ML lifecycle: data prep &rarr; experimentation &rarr; deployment.
 </li>
 <li>
 Work on diverse problem statements across multiple business verticals.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 <li>
 A collaborative and growth-driven environment.
 
 
 </li>
 </ul>
 Success Metrics
 
 
 <ul>
 <li>
 Delivery of clean, well-structured datasets for ML model development.
 </li>
 <li>
 Improved data quality, reduced errors, and reliable metric reporting.
 </li>
 <li>
 Clear, actionable insights delivered to business and product teams.
 </li>
 <li>
 Efficient support for ML workflows (feature generation, sampling, validation).
 </li>
 <li>
 Strong documentation and repeatable processes for analytics.
 
 
 </li>
 </ul>
 
 About KUKU
 
 
 
 Founded in 2018, KUKU is India&rsquo;s leading storytelling platform, offering a vast digital library of audio stories, short courses, and microdramas. KUKU aims to be India&rsquo;s largest cultural exporter of stories, culture, and history to the world with a firm belief in &ldquo;Create In India, Create For The World&rdquo;.
 
 
 We deliver immersive entertainment and education through our OTT platforms: Kuku FM, Guru, Kuku TV, and more. With a mission to provide high-quality, personalized stories across genres from entertainment across multiple formats and languages, KUKU continues to push boundaries and redefine India&rsquo;s entertainment industry.
 
 
 🌐 Website: www.kukufm.com
 
 
 📱 Android App: Google Play
 
 
 📱 iOS App: App Store
 
 
 🔗 LinkedIn: KUKU
 
 
 
 📢 Ready to make an impact? Apply now!
 
 
 
 Skills: numpy,sql,airflow,pandas,bigquery,python,data analysis,advanced excel skills,tableau software,git,microsoft power bi,databricks
</div>

Data Analyst - AI & ML

HSBC

<div>
 
 Some Careers Have More Impact Than Others.
 
 
 
 If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.
 
 
 HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
 
 
 We are currently seeking an experienced professional to join our team in the role of
 
 Business Analyst - Transformation
 
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 The job is a major point of contact with the business and IT. Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with all delivery partners and with Global Functions. Business Analyst is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.
 </li>
 <li>
 Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
 </li>
 <li>
 Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve. Uses systemic thinking and creativity in devising solution options.
 </li>
 <li>
 Evaluates relative costs, benefits and obstacles of potential solutions before implementing. Articulates or translates complex information in clear, meaningful and structured way to suit audience
 </li>
 <li>
 Understands the Group&rsquo;s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
 </li>
 <li>
 Questions small-scale business decisions that do not demonstrate alignment to the Group&rsquo;s commercial strategy. Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively. Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
 </li>
 <li>
 Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.
 </li>
 <li>
 Defines requirements management, designs solutions and structures based on business requirements. Identifies areas of impact on the target operating model and designs activities to mitigate impact. Challenges business intent in a constructive manner
 </li>
 <li>
 Manages the change audience with communications, training and development. Supports the programme management with impact assessment for change requests
 
 
 </li>
 </ul>
 
 To Be Successful, You Will
 
 
 
 <ul>
 <li>
 Relevant experience in business analysis role on complex projects across countries or regions
 </li>
 <li>
 Overall financial services industry knowledge with specific functional expertise
 </li>
 <li>
 Experience in business analysis, solution design, change &amp; implementation or consulting activities
 </li>
 <li>
 Analytical and problem solving skills. Ability to work independently and proactively
 </li>
 <li>
 Experience with running meetings over video or teleconference. Knowledge of MS Office and business analysis tools
 </li>
 <li>
 Experience in change adaption processes, plan and implement change intervention to enable smooth transition and Embed changes and transitioned to Business as usual, from requirements gathering, communications till training final user.
 </li>
 <li>
 Experience with transformation changes Design &amp; Initiation (D&amp;I) are an advantage. Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
 </li>
 <li>
 Effective communication, inter-personal and negotiating skills. Proven ability to work across regions and senior stakeholders and business sponsors.
 
 
 </li>
 </ul>
 
 You&rsquo;ll achieve more when you join HSBC.
 
 
 
 www.hsbc.com/careers
 
 
 HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;
 
 
 Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
 
 
 <ul>
 <li>
 Issued By HSBC Electronic Data Processing (India) Private LTD***
 </li>
 </ul>
</div>

Business Analyst - Transformation

ZeOmega

<div>
 
 
 POSITION SUMMARY
 
 
 
 The Senior Product Analyst is responsible to conceptualize solution framework for product requirements and deliver functional blueprint. Define the product component scope in sync with
 
 
 overall product vision and work closely with engineering teams to deliver winning products. Additionally, undertake artefact review to ensure quality deliverables. It also includes working with sales, marketing and support to ensure customer satisfaction goals are met. The Senior Product Analyst job also includes ensuring that the product supports the company&rsquo;s overall strategy and
 
 
 goals.
 
 
 
 
 
 
 
 
 
 PRINCIPLE JOB RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Work with Product Managers to define the product strategy and roadmap for assigned Modules.
 </li>
 <li>
 Manage product life cycle from strategic planning to tactical activities.
 </li>
 <li>
 Accountable to own &amp; maintain the functionalities for assigned modules/group of modules.
 </li>
 <li>
 Be an expert on assigned product components &amp; understand our competition very well.
 </li>
 <li>
 Review Gap identified in the ongoing implementation projects and projects in pipeline and provide expert solution.
 </li>
 <li>
 Drive &amp; manage Jiva core product track and client specific solutions track in parallel.
 </li>
 <li>
 Deliver product artefacts (User Stories, BCD&rsquo;s, BRDs and PRD/FRS).
 </li>
 <li>
 Provide artefacts walkthrough sessions to all cross functional teams and answer their queries.
 </li>
 <li>
 Carry out thorough market research, competitor&rsquo;s research, policy impacts &amp; tech feasibility.
 </li>
 <li>
 Work with PD teams to share product vision, clarify queries, resolve issues &amp; provide solutions.
 </li>
 <li>
 Work as SPOC on assigned module for Implementation team to provide expert solutions for gaps.
 </li>
 <li>
 Work with SME&rsquo;s to review solutions for policy &amp; customer practices impact on ER/CR &amp; NPI&rsquo;s.
 </li>
 <li>
 Work with SME&rsquo;s all cross-functional teams to bring ideas for ER/NPI&rsquo;s and prepare business case.
 </li>
 <li>
 Be creative &amp; curious to bring NPI, continuous enhancements.
 </li>
 <li>
 Interact with clients, as needed, along with PSG Bas.
 </li>
 <li>
 Prepare artefacts such as ER Diagram, Visio workflows and other documents as needed.
 </li>
 <li>
 Mentor and monitor trainees, new joinees, Associate Analysts.
 </li>
 <li>
 Deliver product walkthroughs on enhancements or initiatives related to assigned modules.
 </li>
 <li>
 Review test cases and ensure quality and maximum scenario coverage as part of TQM
 </li>
 <li>
 Business Analysis experience of (6-8 years) in a similar work area or healthcare industry
 </li>
 <li>
 Experience in software design and development preferred
 </li>
 <li>
 Knowledge of Population health management, Medicare, Medicaid, MCO Compliance standards.
 </li>
 <li>
 Basic knowledge on MSSQL
 </li>
 <li>
 Experience in US healthcare payer and provider markets is required
 </li>
 <li>
 Knowledge of full Software and Content Development Life Cycle (CDLC) is required
 </li>
 </ul>
 
 
</div>

Business Analyst

Deloitte

<div>
 
 
 What impact will you make?
 
 
 
 Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services
 
 
 
 Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential.
 
 
 
 
 The Team
 
 
 
 Deloitte&rsquo;s Technology &amp; Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence &amp; visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
 
 
 
 
 
 
 Deloitte Bangalore is Hiring | Senior Business Analyst &ndash; BFSI Domain (9+ Years Experience)
 
 
 
 As a
 
 Senior Business Analyst
 
 , you will define, analyze, and deliver business and system requirements that drive transformation in the BFSI domain. You&rsquo;ll work closely with stakeholders, perform data-driven analysis, and ensure compliance with regulatory standards while enabling innovative solutions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Define and develop
 
 fit-for-purpose system requirements
 
 and acceptance criteria.
 </li>
 <li>
 Perform
 
 data analysis
 
 to support requirement development and decision-making.
 </li>
 <li>
 Conduct
 
 as-is and future-state system analysis
 
 to enable seamless project delivery.
 </li>
 <li>
 Ensure requirements comply with
 
 internal policies and external regulations
 
 .
 </li>
 <li>
 Collaborate with cross-functional teams to explore and implement business initiatives.
 </li>
 <li>
 Create or adapt
 
 models and frameworks
 
 to support business unit requirements.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 
 Must-Have Skills &amp; Experience:
 
 
 <ul>
 <li>
 
 9+ years of experience
 
 as a Business Analyst in the BFSI domain.
 </li>
 <li>
 Strong expertise in
 
 business systems analysis
 
 and requirements elicitation techniques.
 </li>
 <li>
 Solid understanding of
 
 project management lifecycles
 
 and large-scale project delivery.
 </li>
 <li>
 Ability to work autonomously on complex tasks and collaborate effectively in teams.
 </li>
 <li>
 Proficiency in
 
 financial data analysis
 
 and banking processes, especially
 
 risk management systems
 
 .
 </li>
 <li>
 Hands-on experience with:
 </li>
 <li>
 
 SQL and SAS
 
 for database analysis
 </li>
 <li>
 
 Microsoft Excel, Access, Word, PowerPoint
 
 </li>
 <li>
 Strong
 
 communication, problem-solving, and quantitative analysis
 
 skills.
 </li>
 <li>
 Ability to translate analysis outcomes into
 
 commercial solutions
 
 .
 </li>
 </ul>
 
 
 Good-to-Have Skills:
 
 
 <ul>
 <li>
 Experience in
 
 Quality Assurance
 
 and solution validation.
 </li>
 <li>
 Knowledge of
 
 solution design
 
 and systems analysis for IT implementations.
 </li>
 <li>
 Strong presentation and stakeholder engagement skills.
 </li>
 </ul>
 
 
 
 
 
 How you will grow
 
 
 
 At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.
 
 Explore Deloitte University, The Leadership Centre.
 
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
 
 Learn more about what working at Deloitte can mean for you.
 
 
 
 
 Our purpose
 
 
 
 Deloitte is led by a purpose:
 
 To make an impact that matters
 
 .
 
 
 Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the
 
 
 Communities in which we live and work&mdash;always striving to be an organization that is held up as a role model of quality, integrity, and positive change.
 
 Learn more about Deloitte's impact on the world
 
 
 
 
 Recruiter tips
 
 
 
 We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the
 
 
 organization and the business area you are applying to.
 
 Check out recruiting tips from Deloitte professionals.
 
 
 
 
</div>

Senior Business Analyst - Open Banking

IQVIA India

<div>
 
 
 Project Role:
 
 Digital Media Data Delivery - Data Analyst
 
 ,
 
 (Healthcare Marketing)
 
 
 
 Work Experience:
 
 2+ years
 
 
 
 Work location
 
 : Bangalore
 
 
 
 Mode of work:
 
 Remote
 
 
 
 Work Timings:
 
 4:30 PM &ndash; 1:30 AM (India Standard Time
 
 
 
 
 
 
 About the Job
 
 
 
 Join IQVIA&rsquo;s Digital Media Data Delivery team as a Data Analyst, Healthcare Marketing and help shape the future of digital healthcare engagement. In this role, you&rsquo;ll be instrumental in building and delivering consumer modeled audiences powered by IQVIA&rsquo;s industry-leading health data and advanced analytics&mdash;enabling precise targeting and impactful marketing campaigns across top advertising platforms.
 
 
 As part of our global team, you&rsquo;ll thrive in a fast-paced, collaborative environment where innovative thinkers work together to deliver solutions that drive customer success. You&rsquo;ll have the opportunity to apply your analytical skills and creativity to develop products and services that empower healthcare marketers to reach, engage, and measure audiences more effectively.
 
 
 If you&rsquo;re passionate about data, digital marketing, and making a difference in healthcare, IQVIA offers a dynamic workplace where your contributions help create a healthier world.
 
 
 
 
 
 
 Summary of Essential Job Functions
 
 
 <ul>
 <li>
 Collaborating with Digital Media Data Delivery, IQVIA Product, Applied AI Science and Data Science teams
 </li>
 <li>
 Maintain and proactively update project tracking tools
 </li>
 <li>
 Execute the consumer modeled audience build process from start to finish, following established workflows and checkpoints
 </li>
 <li>
 Use product tools to generate audience builds, manage file transfers, update documentation, and maintain project trackers daily
 </li>
 <li>
 Prioritize multiple builds and consistently meet deadlines in a fast-paced environment.
 </li>
 <li>
 Perform rigorous quality checks and implement quality assurance measures throughout the audience build process.
 </li>
 <li>
 Advanced Excel skills, including pivot tables and VLOOKUP
 </li>
 <li>
 Demonstrate excellent quantitative and analytical abilities to support data-driven decision-making.
 </li>
 <li>
 Demonstrates the ability to rapidly acquire new skills and knowledge, proactively identifying and resolving challenges with effective problem-solving strategies
 </li>
 <li>
 Assist in maintaining and updating internal operations documentation and standard operating procedures.
 </li>
 <li>
 Exhibit strong adaptability and independent learning ability while managing multiple priorities with accuracy - responding efficiently to urgent requests, applying critical thinking to ad-hoc needs, working with new tools and platforms, and maintaining a high level of attention to detail to support consistent project delivery.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required
 </li>
 <li>
 2+ years of relevant experience; pharmaceutical or healthcare background strongly preferred
 </li>
 </ul>
 
 
 
 
 
 Relevant Skills
 
 
 <ul>
 <li>
 Exceptionally organized, with extreme attention to detail and excellent communication skills
 </li>
 <li>
 Proven ability to learn quickly and solve problems effectively
 </li>
 <li>
 Advanced Microsoft Excel skills
 </li>
 <li>
 Proven ability to organize and prioritize tasks in a dynamic environment
 </li>
 <li>
 Excellent interpersonal skills and ability to collaborate across teams
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 General knowledge of digital advertising is helpful, but not required
 </li>
 <li>
 Experience with Health Information Management or other healthcare billing/coding (e.g. ICD-10, CPT/HCPCS and NDC coding structures)
 </li>
 <li>
 Familiarity with healthcare/pharma terminology
 </li>
 <li>
 Strong qualitative and quantitative research capabilities
 </li>
 </ul>
 
 
</div>

Digital Media Data Analyst (Healthcare Marketing )

Allucent

<div>
 
 The IT Business Analyst will play a key role in advancing Allucent's Data and Development initiatives. This position will focus on gathering, analyzing, and translating business requirements into functional and technical specifications that support data integration, analytics, AI use cases, and enhancements to internally developed applications.
 
 
 
 
 The Business Analyst will collaborate with global business stakeholders, data engineers, developers, and AI specialists to ensure solutions meet business objectives and regulatory expectations. The ideal candidate will have a strong analytical mindset and an interest in how data and artificial intelligence can drive operational insights and efficiency.
 
 
 
 
 
 
 Requirements
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with business stakeholders, developers, and data engineers to elicit, document, and validate detailed business and functional requirements.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business needs into user stories, process flows, and acceptance criteria to guide development and testing.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with data and AI teams to define requirements for data pipelines, model inputs/outputs, and user interfaces that support AI-enabled workflows.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze existing systems and data flows to identify opportunities for automation, predictive analytics, and process optimization using AI solutions.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support data mapping, interface requirements, and reporting specifications for analytics and AI-driven insights.
 
 
 
 Project Support
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with project managers to ensure project scope, milestones, and deliverables are clearly defined and aligned with business goals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in sprint planning, backlog refinement, and system demos to ensure clear communication between business and development teams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support testing, validation, and user acceptance for system enhancements and new features.
 
 
 
 Documentation &amp; Communication
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain clear and traceable documentation, including business process maps, requirements traceability matrices, and data flow diagrams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare user guides, training materials, and support documentation for internal users, including those adopting AI-driven tools.
 
 
 
 
 
 Requirements &amp; Analysis
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with business stakeholders, developers, and data engineers to elicit, document, and validate detailed business and functional requirements.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business needs into user stories, process flows, and acceptance criteria to guide development and testing.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with data and AI teams to define requirements for data pipelines, model inputs/outputs, and user interfaces that support AI-enabled workflows.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze existing systems and data flows to identify opportunities for automation, predictive analytics, and process optimization using AI solutions.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support data mapping, interface requirements, and reporting specifications for analytics and AI-driven insights.
 
 
 
 
 
 Project Support
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with project managers to ensure project scope, milestones, and deliverables are clearly defined and aligned with business goals.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in sprint planning, backlog refinement, and system demos to ensure clear communication between business and development teams.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support testing, validation, and user acceptance for system enhancements and new features.
 
 
 
 
 
 Documentation &amp; Communication
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain clear and traceable documentation, including business process maps, requirements traceability matrices, and data flow diagrams.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare user guides, training materials, and support documentation for internal users, including those adopting AI-driven tools.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate effectively across teams, translating complex technical and AI concepts into business-friendly language.
 
 
 
 
 
 Quality &amp; Compliance
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure requirements and solutions comply with applicable GxP, data privacy, and security standards.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support data integrity and governance practices across projects.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to continuous improvement of business analysis methodologies and documentation standards.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review, improve and evaluate IT processes and procedures within the Quality Management System.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to other areas of business as required.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; No major travel required.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4-7 years of experience as a Business Analyst in a life sciences, CRO, or technology organization.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience supporting data analytics or AI-related initiatives preferred (e.g., requirements for predictive models, natural language processing, or automation workflows).
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of software development lifecycle (Agile and Waterfall).
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exposure to APIs, data pipelines, and reporting/analytics tools is a plus.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Analysis certification (e.g., CBAP, CCBA) is a plus.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates strong analytical and problem-solving abilities, with the capability to translate complex business needs into actionable technical requirements.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicates effectively across technical and business teams, ensuring clarity and alignment throughout project lifecycles.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands data and AI concepts, including automation, predictive analytics, and how these technologies can enhance business processes.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Produces thorough and accurate documentation, including user stories, process flows, and functional specifications.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adapts quickly to shifting priorities and works effectively in a fast-paced, global team environment.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains a strong commitment to data integrity, compliance, and delivering high-quality outcomes that support business objectives.
 
 
 
 
 
 
 Benefits
 
 
 
 
 
 Benefits of working at Allucent include:
 
 
 <ul>
 <li>
 Comprehensive benefits package per location
 </li>
 <li>
 Competitive salaries per location
 </li>
 <li>
 Departmental Study/Training Budget for furthering professional development
 </li>
 <li>
 Flexible Working hours (within reason)
 </li>
 <li>
 Leadership and mentoring opportunities
 </li>
 <li>
 Participation in our enriching Buddy Program as a new or existing employee
 </li>
 <li>
 Internal growth opportunities and career progression
 </li>
 <li>
 Financially rewarding internal employee referral program
 </li>
 <li>
 Access to online soft-skills and technical training via GoodHabitz and internal platforms
 </li>
 <li>
 Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
 </li>
 <li>
 Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
 </li>
 </ul>
 
 
 
 
 Disclaimers:
 
 
 
 
 
 
 "The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively "Allucent"). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources."
 
 
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Business Analyst - Data & AI

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