quality associate

Banner Health

<div>Department Name:
Coding-Acute Care Compl &amp; Educ
Work Shift:
Day
Job Category:
Revenue Cycle
Estimated Pay Range:
$29.11 - $48.51 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
<div>Innovation and highly trained staff. Banner Health recently earned Great Place To Work&reg; Certification&trade;. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we&rsquo;re constantly improving to make Banner Health the best place to work and receive care.</div><div><div><div><div><div><div><div><div><div>
Interested in joining our Coding team? We have great opportunities, whether you&rsquo;re looking for entry-level or have been coding for years! Requirements for each position noted below. Not the right fit for you? Keep looking! We have a lot different teams with different focuses (Facility vs Profee).
In this position, you bring your 5 years of acute care inpatient coding background to a team that values growth and development! This is a Quality position, not a day-to-day coding production role but does require coding proficiency and recent Hospital Facility Coding experience. This position is task-production-oriented ensuring quality in the Inpatient Facility Coding department. If you have experience with DRG and PCS coding/denials/audits, we want to hear from you.
Schedule: Full time, Monday-Friday 8am-5pm during training. Flexible scheduling after completion of training.
Location: REMOTE, Banner provides equipment
Ideal candidate:
<ul><li>5 years recent experience in acute-care Inpatient facility-based medical coding (clearly reflected in your attached resume);</li><li>
DRG and PCS Coding, Auditing experience;</li><li>
Bachelors degree or equivalent;</li><li>
Must be currently certified through AAPC or Ahima, as defined in minimum qualifications below. Please upload a copy or provide certification number in your questionnaire.
</li></ul>This is a fully remote position and available if you live in the following states only: AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI &amp; WY.
Interested in joining our Coding team? We have great opportunities, whether you&rsquo;re looking for entry-level or have been coding for years! Requirements for each position noted below. Not the right fit for you? Keep looking! We have a lot different teams with different focuses (Facility vs Profee).</div></div></div></div></div></div></div></div></div>
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position is responsible for the interpretation of clinical documentation completed by the health care team for the health record(s) and for quality assurance in the alignment of clinical documentation and billing codes. Works with clinical documentation improvement and quality management staff to: align diagnosis coding to documentation to improve the quality of clinical documentation and correctness of billing codes prior to claim submission; to identify possible opportunities for improvement of clinical documentation and accurate MS-DRG, Ambulatory Payment Classification (APC) or ICD-10 assignments on health records. Provides guidance and expertise in the interpretation of, and adherence to, the rules and regulations for code assignment based on documentation for all levels of complexity to include accounts encountered in Banner&rsquo;s Academic, Trauma, high acuity and critical access facilities, as well as specialized services such as behavioral health, oncology, pediatric. Acts as subject matter expert regarding experimental and newly developed procedure and diagnostic coding.
CORE FUNCTIONS
1. Provides guidance on coding and billing, utilizing coding and billing guidelines. Demonstrates extensive knowledge of clinical documentation and its impact on reimbursement under Medicare Severity Adjusted System (MS-DRG),All Payer Group (APR-DRG) and Ambulatory Payment Classification (APC) or utilized operational systems. Provides explanatory and reference information to internal and external customers regarding coding assignment based on clinical documentation which may require researching authoritative reference information from a variety of sources.
2. Reviews medical records. Performs an audit of clinical documentation to ensure that clinical coding is accurate for proper reimbursement and that coding compliance is complete. Provides feedback on coding work and trends, and offers suggestions for improvement where opportunities are identified. Reviews accuracy of identified data elements for use in creating data bases or reporting to the state health department. If applicable, applies Uniform Hospital Discharge Data Set (UHDDS) definitions to select the principal diagnosis, principal procedure, complications and co morbid condition, other diagnoses, and significant procedures which require coding. Apply policies and procedures on health documentation and coding that are consistent with official coding guidelines.
3. Assists with maintaining system wide consistency in coding practices and ethical coding compliance. If applicable, initiates and follows through on physician queries to ensure that code assignment accurately reflects the patient&rsquo;s condition, treatment and outcomes. Identifies training needs for coding staff. Serves as a team member for internal coding accuracy audits and documents findings.
4. Acts as a knowledge resource to ancillary clinical departments, patient financial services and revenue integrity analysts regarding charge related issues, processes and programming. Participates in company-wide quality teams&rsquo; initiatives to improve coding and clinical documentation. Assists with education and training of staff involved in learning coding. Assists in creating a department-wide focus of performance improvement and quality management. Assists and participates with management through committees to properly educate physicians, nursing, coders, CDM&rsquo;s, etc. with proper and accurate coding based on documentation for positive outcomes.
5. Performs ongoing audits/review of inpatient and/or outpatient medical records to assure the use of proper diagnostic and procedure code assignments. Collaborates on DRG and coding denials, billing edits/rejections to provide coding expertise to resolve issues and support appropriate reimbursement. Proficiency in claims software to address coding edits and claim denials utilizing multiple platforms and internal tracking tools. Provides findings for use as a basis for development of coding education and audit plans.
6. Maintains a current knowledge in all coding regulatory updates, and in all software used for coding, coding reviews and health information management for the operational group. Identifies and collects data to allow for monitoring and evaluation of trends in DRG (MS/APR-DRG), APC, HCC, other Heath Risk Adjusted Factors, National Correct Coding Initiative (NCCI) and the effect on Case Mix Index by use of specialized software.
7. May code inpatient and outpatient records as needed. Works as a member of the overall HIMS team to achieve goals in days-to-bill.
8. Works independently under limited supervision. Uses an expert level of knowledge to provide coding and billing guidance and oversight for all Banner facilities and services they provide. Internal customers include but are not limited to medical staff, employees, and management at the local, regional, and corporate levels. External customers include but are not limited to, practicing physicians, vendors, and the community.
MINIMUM QUALIFICATIONS
Requires a level of education as normally demonstrated by a bachelor&rsquo;s degree in Health Information Management or experience equivalent to same.
Demonstrated proficiency in hospital coding as normally obtained through 5 years of current and progressively responsible coding experience required.
Requires Certified Coding Specialist (CCS) or Certified Inpatient Coder (CIC) or Certified Professional Coder (CPC) or Certified Outpatient Coder (COC) or Certified Coding Specialist-Physician (CCS-P) or Registered Health Information Technologist (RHIT) or Registered Health Information Administration (RHIA) or other qualified coding certification in an active status with the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC).
Demonstrated proficiency in hospital coding as normally obtained through 5 years of current and progressively responsible coding experience required.
Must possess a thorough knowledge of ICD Coding and DRG and/or CPT coding principles, as recommended by the American Health Information Management Association coding competencies. Requires an in-depth knowledge of medical terminology, anatomy and physiology, plus a thorough understanding of the content of the clinical record. Extensive knowledge of all coding conventions and reimbursement guidelines across services lines, LCD/NCDs and MAC/FIs.
Extensive critical and analytical thinking skills required. Ability to organize workload to meet deadlines and maintain confidentiality. Excellent written and oral communication skills are required, as well as effective human relations skills for building and maintaining a working relationship with all levels of staff, physicians, and other contacts.
Must consistently demonstrate the ability to understand the Medicare Prospective Payment System, and the clinical coding data base and indices, and must be familiar with coding and abstracting software, claims processing tools, as well as common office software and electronic medical records software.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
Anticipated Closing Window (actual close date may be sooner):
2026-09-05
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Inpatient Facility HIMS Coding Quality Associate

Food Lion

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486629 
Address: USA-VA-Pulaski-1200 East Main Street
 
Store Code: Store 01066 Grocery (7218332)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

PT Quality Assurance Associate

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486701 
Address: USA-SC-Lexington-744B W Main Street
 
Store Code: Store 00083 Grocery (7205937)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486888 
Address: USA-TN-Maryville-1707 Lamar Alexander Pkwy
 
Store Code: Store 01362 Grocery (7222302)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486751 
Address: USA-NC-Shallotte-301 South Willis Drive
 
Store Code: Store 02130 Grocery (7229887)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486598 
Address: USA-MD-New Market-11800 Old National Pike
 
Store Code: Store 01238 Grocery (7220361)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Salary range is between $15.00 - $22.50 Hrly
 
 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486864 
Address: USA-SC-Clover-845 Bethel Street
 
Store Code: Store 00841 Grocery (7215762)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

Search 10000+ Quality associate jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 quality associate jobs Near Me

Inpatient Facility HIMS Coding Quality Associate

PT Quality Assurance Associate

PT Quality Assurance Associate

PT Quality Assurance Associate

PT Quality Assurance Associate

PT Quality Assurance Associate

PT Quality Assurance Associate