sqa engineer

business analyst

clinical trials quality assurance associate (night) Jobs in Karachi

clinical trials quality assurance associate (night)

junior business analyst

manager sqa - i

quality assurance analyst

ibex. Pakistan

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  To assure Business Standards at all times, the prime objective of a Business Analyst is to analyze performance and business related functions and provide insights findings to improve them. To ensure that the business is performing as per the requirements put forth by the client.
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   Job Responsibilities:
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   Gathering and Analyzing data in support of business cases, proposed projects and business requirements
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   Must be able to work independently in a time critical environment and as a part of team on special and ongoing projects
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   Provide business intelligence/reporting that assists the team in generating optimal performance
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   Identifying gaps in information, processes and agents training
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   Provide insight into the correlation between evaluation criteria and quality results to recommend changes necessary for continued agents development
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   Manage monitoring database, including reporting on trends, agents, teams, centers as it relates to quality monitoring both voice and non-voice interaction
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   Qualification / Experience:
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   Preferably Graduate in any discipline
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   Customer Services/ Quality Assurance Background would be preferred.
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   Good Communication Skills
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   Good Analytical and Strategical Skills
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   Effective Listening skills
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   Command over MS Office/ specifically Excel is mandatory
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   Good understanding of Power BI and other analytical tools
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Business Analyst

Inoviotech

<p>1. Oversee and guide the evaluation of customer interactions on diverse platforms, including Emails, Chats, and Calls.</p><p>2. Collaborate with QA Executives to define audit criteria and processes for different communication channels.</p><p>3. Understand, Review and Analyze Chargeback and Refunds for internal and external factors.</p><p>4. Review &amp; evaluate all sales orders as per Sales Verification SOP</p><p>5. Thoroughly verify order details including client information, project scope, timelines, pricing etc. against policy</p><p>6. Identify any discrepancies, red flags or concerns based on set verification criteria</p><p>7. Set quality benchmarks and standards for interactions and inspire QA Executives to meet these standards.</p><p>8. Lead efforts to identify and resolve anomalies, deviations, and areas for improvement in customer interactions.</p><p>9. Develop and drive strategies for continuous process improvement based on evaluation insights.</p><p>10. Oversee the development and delivery of training programs to enhance the skills and knowledge of customer-facing teams.</p><p>11. Provide guidance on compliance requirements and ensure that policies and procedures are followed.</p><p>12. Review and ensure the accuracy and completeness of evaluation documentation.</p><p>13. Make Chargeback or Refund Forecasting based on the evaluations and highlight those customers in real-time to the QA Lead.</p><p>14. Bring Innovation in quality assurance methodologies and strategies to adapt to evolving communication platforms.</p><p>15. Collaborate with cross-functional teams to implement improvements identified through evaluations or suggest improvement if needed.</p><p>Requirements:</p><p>1. 1-2 years in service or design industry as QA Executive or Analyst.</p><p>2. Deeper Understanding of the root cause analysis.</p><p>3. Multitasker and have ability to work under fast pace environment</p><p>Shift: Evening shift (5PM - 2AM)</p><p>Job: Full Time - Onsite</p><p>Location: PECHS Block 6, Karachi</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>How many years of experience as a QAE in IT/BPO Industry?</li><li>are you available to work in evening or night shift?</li><li>can you start on immediate basis?</li><li>what is your current salary?</li><li>what is your expected salary?</li></ul><p>Work Location: In person</p>

Process & QA – International Sales Calls

Digital Bizkart

<p><b>Internship Opportunity &ndash; QA (Quality Assurance) Intern</b></p><p>We provide our clients with market research services and ensure the accuracy and quality of data collected for reporting and analysis. This internship focuses on Quality Assurance and Report Validation, ideal for individuals eager to learn about data accuracy, process auditing, and report quality control in a data-driven environment.</p><p><b>Location:</b> Delhi Sweets, PECHS Block 6, Shahrah-e-Faisal, Karachi<br/><b>Duration:</b> 3 Months (Lead to permanent job)<br/><b>Stipend:</b> PKR 20,000 per month</p><p><b>Responsibilities:</b></p><ul><li>Review and verify data entered in the system for accuracy and completeness</li><li>Conduct quality checks on reports and ensure adherence to data validation standards</li><li>Monitor and identify inconsistencies or errors in market research data, videos, and audio interpretations</li><li>Collaborate with the data team to resolve discrepancies and improve data quality</li><li>Assist in preparing QA summaries and performance reports</li><li>Learn the process of ensuring report accuracy through structured quality checks and audits</li></ul><p>Job Types: Full-time, Internship<br/>Contract length: 3 months</p><p>Pay: Rs20,000.00 per month</p><p>Work Location: In person</p>

Quality Assurance - Internship

HRSG

<p>1. To ensure the all the batch packets are error free, complete and reviewed on time.</p><p>2. To ensure the all the batch packets are released on time in company, and Customer&rsquo;s SAP system in accordance</p><p>with release tracker and batch release time. Zero% delay is expected.</p><p>3. To ensure the all Raw &amp; Pack materials are released in the company SAP with all the recording of Elog</p><p>and by complying with technical standard (IRMS/IPMS) and, minimum requirements of COA.</p><p>4. To ensure customer&rsquo;s online FP release tracker is being effectively updated on time.</p><p>5. Calibrate the daily calibrations of the equipment&rsquo;s as per the requirements and internal calibration plan.</p><p>6. Incident reporting on time and implements all the Site safety systems in Lab.</p><p>7. To ensure quality Q-BOS is being effectively performed by analyst on daily basis and related issues are being</p><p>reported and resolved timely.</p><p>8. In case of any A shift analyst on leave and absent, will flow to work and do the RM/PM/FP Analyst role.</p><p>9. On time completion of special assigned task depending upon the urgency and severity of the task without</p><p>affecting rest of the routine tasks.</p><p>10. To ensure the 5Sing in Lab Office. And Lab should be clean at the time of shift handover takeover.</p><p>11. To ensure the Monthly batch packets records in bundles. Single, Blank and Bundle separately.</p><p>12. 100% mandatory Quality trainings completion</p><p>13. Ensure zero critical observations in Audit due to any quality outages</p><p>14. 100% Participation in Q-BOS and Quality Alerts to be ensured</p><p>15. &ge; 98% team training completion on Quality Mandatory &amp; operational SOPs to be ensured.</p><p>16. Zero repeated QIs, repeated customer/consumer complaints and SQIs/CQIs to be ensured.</p><p>17. 100% On-Time CAPA closure and On-Time Investigation Completion</p><p>18. 100% on-time QA action completion (through provision of adequate resources)</p><p>19. 100% on time self QA training/refresher completion.</p><p><b>Company Location: HUB Balochistan</b></p><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience QA / QC in FMCG company?</li></ul><p>Can you operate company SAP system?<br/>Can you commute from Karachi to Hub?</p><p>Education:</p><ul><li>Intermediate (Required)</li></ul><p>Experience:</p><ul><li>QA/ QC FMCG: 2 years (Required)</li></ul><p>Work Location: In person</p>

QA / QC

RED CORAL SERVICES

<p><b>Job Description:</b></p><p>Red Coral Services is seeking a highly motivated Software Quality Assurance (SQA) Engineer to join our dynamic team. As an SQA Engineer, you will play a crucial role in ensuring the quality and reliability of our software applications. If you are passionate about delivering high-quality software, have experience in ecommerce platforms, and enjoy collaborating with cross-functional teams, we invite you to apply for this exciting opportunity.</p><p><b>Responsibilities:</b></p><ul><li>Collaborate with cross-functional teams to understand software requirements and specifications.</li><li>Design, develop, and execute test plans and test cases for software applications.</li><li>Conduct thorough testing to ensure software functionality, reliability, performance, and security meet quality standards.</li><li>Identify and report software defects, working closely with development teams to ensure timely resolution.</li><li>Perform regression testing to validate software changes and updates.</li><li>Participate in the continuous improvement of testing processes and methodologies.</li><li>Stay up-to-date with industry best practices and emerging trends in software quality assurance.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Computer Science, Engineering, or related field.</li><li>Proven experience OF 2 Years as a software QA Engineer worked on e-commerce preferred.</li><li>Strong understanding of software testing methodologies and processes.</li><li>Experience with test automation tools and frameworks.</li><li>Proficiency in programming/scripting languages (e.g., C#, Java, Database).</li><li>Excellent communication and collaboration skills.</li><li>Attention to detail and a passion for delivering high-quality software.</li><li>Must have knowledge of ecommerce platforms and their specific testing requirements.</li></ul><p>To apply, please submit your resume to madiha.shahid@redcoralservice.com with the subject line &ldquo;SQA ENGINEER&rdquo;.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Software Quality Assurance

Shispare

<p>We&rsquo;re looking for a <b>Software Quality Assurance (SQA) Engineer</b> who is committed to delivering excellence, embraces automation, and is eager to <b>leverage AI tools such as ChatGPT, Gemini, and DevTool AI assistance</b> to elevate the testing process.</p><p><b>Key Responsibilities:</b></p><p><b>1- Manual &amp; Automation Testing:</b></p><ul><li>Design, execute, and maintain test cases, plans, and scripts for web, mobile, and API testing.</li><li>Identify, document, and track bugs through tools like Jira or similar platforms.</li><li>Conduct functional, regression, smoke, sanity, and performance testing.</li><li>Develop and maintain <b>automation test scripts</b> using tools such as <b>Selenium, Cypress, or Playwright</b>.</li><li>Integrate test automation into CI/CD pipelines for continuous testing.</li></ul><p><b>2- AI-Powered Quality Practices:</b></p><ul><li>Use <b>AI tools (ChatGPT, Gemini, DevTool AI assistance)</b> to generate test scenarios, optimize scripts, and support root cause analysis.</li><li>Utilize <b>AI-driven testing tools</b> (e.g., Testim, Applitools, or Katalon AI) for smart test generation, visual validation, and anomaly detection.</li><li>Apply AI-assisted insights to identify potential defect areas based on usage patterns and system behavior.</li><li>Contribute to the <b>validation and testing of AI models</b> where applicable.</li><li>Stay updated with emerging <b>AI trends in software testing</b> and recommend modern, AI-supported QA improvements.</li></ul><p><b>3- Collaboration &amp; Continuous Improvement:</b></p><ul><li>Work closely with Developers, Product Owners, and DevOps teams to ensure high-quality deliverables.</li><li>Participate in sprint planning, reviews, and retrospectives as part of the Agile development cycle.</li><li>Track and report QA metrics, identify process gaps, and propose improvement initiatives.</li><li>Promote knowledge-sharing on <b>AI-assisted testing approaches</b> within the QA team.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>2+ years of experience in Software Quality Assurance (Manual + Automation).</li><li>Strong knowledge of QA methodologies, SDLC/STLC, and test documentation.</li><li>Hands-on experience with automation tools: <b>Selenium, Cypress, Playwright, Postman, or JMeter</b>.</li><li>Familiarity with <b>AI tools such as ChatGPT, Gemini, DevTool AI assistance</b>, or similar.</li><li>Experience or interest in <b>AI-driven testing platforms</b> (Testim, Applitools, Katalon AI, etc.).</li><li>Understanding of <b>API testing</b> and automation integration in CI/CD environments.</li><li>Strong analytical, troubleshooting, and problem-solving abilities.</li><li>Excellent written and verbal communication skills.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

SQA Engineer

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division</div><div>
SmartWorks is a division of N. Harris Computer Corporation. For over a decade, SmartWorks has been providing best-in-class meter data management and analytics solutions to more than 300 utilities throughout North America and the Caribbean.</div><div></div><div>
The Position</div><div>
We are looking to expand our R&amp;D capabilities and build up an integrated development team, so we are looking for a technical SQA Analyst. The hired individual will be responsible for writing automation test scripts, executing and updating test cases, and ensuring that bugs are found and reported promptly. While not required, candidates who are curious about emerging technologies&mdash;including AI&mdash;and how they can be applied to testing and quality assurance will thrive in this role.</div><div></div><div>
The successful hire will be located and work out of the Contour Software Karachi office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</div><div></div><div>
Required Qualifications &amp; Skills</div><ul><li>BS degree in computer science, software engineering, or equivalent.</li><li>2-6 years of professional experience in QA and aware of testing methodologies.</li><li>Minimum 2 years Java experience, including working knowledge of Unit Test frameworks such as JUnit.</li><li>Minimum 2 years of SQL experience.</li><li>Minimum 1 year of JavaScript experience.</li><li>Minimum 1 year of experience with automated scripting software testing technologies.</li><li>A focus on collaboration across multiple teams.</li><li>Strong English communication, both written and spoken, is a must.</li><li>Strong focus on attention to detail is a must.</li><li>Knowledge of software testing methodologies and the Software Development Life Cycle.</li><li>Outstanding organizational skills and attention to detail with an ability to take direction and communicate effectively.</li><li>Ability to work unsupervised as well as part of a team.</li><li>Strong time management. Use time effectively and efficiently, concentrating efforts on the most important priorities.</li><li>Action-oriented, capable of working with little or no direction at times.</li></ul><div>
Nice-to-Have Skills</div><ul><li>Experience with REACT.</li><li>Experience in planning/executing QA test plans/cycles.</li><li>Interest in exploring how AI can support smarter test planning, execution, and reporting.</li></ul><div></div><div>
Benefits Package</div><div>
Contour Software is committed to providing exciting learning opportunities, quality of work, and work-life balance to its employees.</div><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

SQA Analyst

Explore 900+ Quality assurance analyst in Karachi this October. Find roles across top companies and apply now to boost your career.