quality assurance analyst

Grafton Banks Limited

<p>Grafton Banks are currently working with a well-respected company with offices based in West Malling, Kent to recruit a Quality Assurance Analyst on a hybrid working basis. You would be completing quality assurance reviews to ensure policies and procedures are being followed and collaborate with colleagues to identify process and control improvements.</p> <p>Duties and responsibilities will include:</p> <ul> <li>Contribute to a robust Quality Control framework to help manage Bank Operations activity, including Customer Service, Payments, and Financial Intelligence teams</li><li>Complete quality assurance reviews on Bank Operations activity to ensure processes and policies have been adhered to</li><li>Review case files, procedures, training documents, management information and governance</li><li>Identify problem areas and risks associated with processes and make recommendations to improve quality and efficiency</li><li>Produce management information for Senior Management in respect of quality which can be reported at committee meetings</li><li>Deliver feedback and assist with training for teams as needed</li></ul> <p>They are ideally looking for:</p> <ul> <li>Experience of providing feedback on quality matters</li><li>Evidence of producing management information for Senior Management in respect of quality which can be reported at committee meetings.</li><li>Someone willing to take ownership and work independently with minimal supervision</li></ul> <p>If you have the required skills and experience and would like to be considered for this role, please submit your CV. This is a full-time opportunity offering a competitive salary paying up to £35,000 per annum. </p>

Quality Assurance Analyst

Sunwest Bank

<div><div><b>SUMMARY</b></div>
<div>The Quality Assurance Analyst will work under the direction of the Software Engineering Manager to Write/Design/Test/Release &amp; Document Test Cases for the Applications built at Sunwest Bank along with training Quality Assurance resources on the types of supporting documentation, run guides, and procedures that should be created when working in an Agile SDLC environment.</div>
<div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
<ul><li>Assisting the Application Deliver Manager with all aspects of creating Test Cases and ensuring proper coverage in SWB&rsquo;s applications.</li></ul>
<ul><li>Writing and maintaining QA specific documentation, i.e. test plans, release documentation, etc.</li></ul>
<ul><li>Attending and contributing to company development meetings.</li></ul>
<ul><li>Coaching best practices in QA testing process</li></ul>
<ul><li>Learning the codebase/applications and offering suggestions where we can improve our test plan coverage.</li></ul>
<ul><li>Communicates quality standards and parameters to other QA resources, product development team, and other appropriate staff.</li></ul>
<ul><li>Communicating early forecasting of identified risks, along with estimating potential loss of time due to risks, i.e. if the developers finish by &lsquo;x&rsquo; date, it will mean testing is pushed by &lsquo;y&rsquo; of days/weeks.</li></ul>
<ul><li>Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.</li></ul>
<ul><li>Responding to requests from the development team.</li></ul>
<ul><li>Participating in code reviews and quality assurance activities.</li></ul>
<ul><li>Creates and implements company quality standards.</li></ul>
<ul><li>Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.</li></ul>
<ul><li>Understand the differences between types of QA software Testing i.e. Unit Testing, Integration testing, End-to-End Testing, performance testing, regression testing, sanity testing, system testing, User Acceptance testing.</li></ul>
<div><b>ADDITIONAL RESPONSIBILITIES</b></div>
<ul><li>Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management</li></ul>
<ul><li>Demonstrates high level of quality work, attendance, and appearance</li></ul>
<ul><li>Adheres to all Company Policies &amp; Procedures and Safety Regulations</li></ul>
<div>&bull; Adheres to local, state and federal laws &bull; Understands and complies with all company rules and regulations</div>
<ul><li>Additional duties as assigned as it relates to the position.</li></ul>
<div><b>SUPERVISORY RESPONSIBILITIES</b></div>
<div>This position does not have supervisory responsibilities MINIMUM QUALIFICATIONS</div>
<ul><li>Basic knowledge of C#</li></ul>
<ul><li>Basic knowledge of .Net</li></ul>
<ul><li>Working knowledge of Postman and/or SoapUI.</li></ul>
<ul><li>Working knowledge of Automated UI Test tools.</li></ul>
<ul><li>Working knowledge of coding practices, code structure, code comments, and source code management</li></ul>
<ul><li>Knowledge of Microsoft SQL, SSIS, SSRS, Power BI, Azure or other Business Intelligence tools and platforms</li></ul>
<ul><li>Good team player with strong verbal and written communication skills</li></ul></div>

Denver Health

<div>We are recruiting for a motivated Quality Assurance Analyst - Enrollment to join our team!<div><br>
We are here for life&rsquo;s journey.<br>
Where is your life journey taking you?<br>
<br>
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:<br>
<br>
Humanity in action, Triumph in hardship, Transformation in health.</div><div></div><div>
Department</div>
Enrollment Services<div></div>
Job Summary<br>
<br>
Under general supervision, conducts quality assurance reviews of work completed in the Enrollment Services Department. Maintains and enforces a quality assurance program that promotes continuous improvement; assists trainers in the development and delivery of training materials for new hires and provides ongoing training and support to Enrollment staff.<br>
<br>
Essential Functions:<br>
<ul><li>
 Ensures the accuracy of data entry into the Colorado Benefits Management System and Denver Health internal systems by performing case reviews. (15%)</li><br>
<li>
 Conducts one-on-one coaching with Enrollment Specialists on a monthly basis concerning State CBMS system and Denver Health internal systems. (15%)</li><br>
<li>
 Serves as &ldquo;gatekeeper&rdquo; for the Enrollment Services department by transferring cases to Enrollment Specialists and/or County Human Services departments. (5%)</li><br>
<li>
 Monitors trends to minimize preventable errors and rectifies performance through coaching in order to reduce incorrect Medical Assistance program eligibility approvals. (10%)</li><br>
<li>
 Actively identifies problems and opportunities for improvement; identifies appropriate solutions and involves others in the implementation process. (5%)</li><br>
<li>
 Ensures compliance with all federal and state statutes, policies, regulations, legislative initiatives. (5%)</li><br>
<li>
 Provides training and support to Enrollment staff regarding CBMS, Medicaid, Buy-In, CHP+, CICP, DFAP and Connect for Health Colorado policies and procedures. (5%)</li><br>
<li>
 Helps collect case files in response to internal and external audit requests, and prepares responses to any resulting audit findings. (5%)</li><br>
<li>
 Resolves CHP+ appeals under the direction of the training manager. (5%)</li><br>
<li>
 Researches and submits help desk tickets to the Governor&rsquo;s Office of Information Technology for the entire department. (5%)</li><br>
<li>
 Works closely with State entities to resolve high profile and problematic buy-in cases. (5%)</li><br>
<li>
 Promotes positive interpersonal relationships with fellow employees, physicians, patients and visitors. Treats all individuals with courtesy, dignity, empathy, and respect; consistently displays courteous and respectful verbal and non-verbal communications. (5%)</li><br>
<li>
 Compiles and completes various reports. (5%)</li><br>
<li>
 Completes all duties and responsibilities in a non-discriminatory manner regardless of age group(s), cultures, religions, gender, race, and sexual orientation of the patients/clients to whom service is being provided. (5%)</li><br>
<li>
 Complies with and demonstrates support for the vision, mission, and values of Denver Health. Supports and adheres to the Denver Health Code of Conduct. (5%)</li></ul><br>
Education:<br>
<ul><li>
High School Diploma or GED Required</li></ul><br>
Work Experience:<br>
<ul><li>
1-3 years of experience with the State CBMS system Required</li></ul><br>
Licenses:<br>
Knowledge, Skills and Abilities:<br>
<ul><li>
Advanced knowledge of medical and/or public assistance programs including Medicaid, CHP+, CICP, DFAP, and Connect of Health Colorado health plans.</li><br>
<li>
Knowledge of federal and Colorado Statutes, legislative initiatives and regulations, as well as federal, state and local policies.</li><br>
<li>
Advanced knowledge of the eligibility determination system CBMS.</li><br>
<li>
Skilled in analytical thinking, problem solving, and process improvement.</li><br>
<li>
Skilled in providing excellent customer service.</li><br>
<li>
Ability to disseminate program information, policies, rules and regulations.</li><br>
<li>
Ability to train, mentor and coach Enrollment staff for continuous improvement.</li><br>
<li>
Ability to communicate orally and in writing in a thorough, clear, and professional manner.</li><br>
<li>
Ability to simultaneously coordinate and manage several functions, programs, and tasks in various stages of completion.</li><br>
<li>
Ability to consistently implement program, department and organizational policies and procedures.</li><br>
<li>
Ability to work well in teams and independently to get projects done, and to work with those at all levels of the organization.</li><br>
<li>
Ability to quickly adapt to change.</li><br>
<li>
Other duties as assigned.</li><br>
<li>
Bilingual preferred.</li><br>
<li>
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.</li><br>
<li>
Knowledge of CBMS, Salesforce, Five9 and Epic systems.</li></ul><div></div><div><br>
Shift</div><div></div><div>
Work Type</div>
Regular<div></div><div>
Salary</div>
$24.53 - $36.80 / hr<div></div><div>
Benefits</div><ul><li><div>
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans</div></li><li><div>
Free RTD EcoPass (public transportation)</div></li><li><div>
On-site employee fitness center and wellness classes</div></li><li><div>
Childcare discount programs &amp; exclusive perks on large brands, travel, and more</div></li><li><div>
Tuition reimbursement &amp; assistance</div></li><li><div>
Education &amp; development opportunities including career pathways and coaching</div></li><li><div>
Professional clinical advancement program &amp; shared governance</div></li><li><div>
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program</div></li><li><div>
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer</div></li></ul><div></div><div>
Our Values</div><ul><li><div>
Respect</div></li><li><div>
Belonging</div></li><li><div>
Accountability</div></li><li><div>
Transparency</div></li></ul><div></div><div>
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.<br>
<br>
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver&rsquo;s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison &amp; Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.<br>
<br>
As Colorado&rsquo;s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.<br>
<br>
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.<br>
<br>
<i>Denver Health is an equal opportunity employer</i><i> (EOE). We </i><i>value the unique ideas, talents and contributions reflective of the needs of our community.</i></div><div></div><div>
Applicants will be considered until the position is filled.</div></div>

Quality Assurance Analyst - Enrollment

Global Industrial

<div><div><div><h2 class="jobSectionHeader"><b>SYX Services Pvt ltd</b></h2></div><div><p>
SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 70-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul><li>
Administering and maintaining Salesforce systems, including creating and customizing objects, fields, page layouts, and workflows to meet specific business needs.</li><li>
Setting up new user accounts, managing user licenses, profiles, and permissions, and providing user access to the appropriate data.</li><li>
Ensuring data accuracy, integrity, and consistency by performing data imports, cleanup, and deduplication.</li><li>
Experience with SQL and Database queries.</li><li>
Creating Test scenarios and Collecting Test Data.</li><li>
Knowledge of Jira, Smartsheet &amp; MS Excel.</li><li>
Creating, maintaining, and customizing reports and dashboards in Salesforce to provide actionable insights and track business goals.</li><li>
Identifying end-to-end scenarios and test scripting.</li><li>
Providing ongoing support to users, troubleshooting technical issues</li><li>
Managing integrations with other third-party software in Salesforce (Nice to have)</li><li>
Documenting processes, changes to the system, and user guides for ongoing reference while working in Sales and Service Cloud.</li><li>
Actively participated in Functional and Technical team discussions between Business teams, Analysts, developers and QA Team</li><li>
Adapt the Salesforce platform's out-of-the-box functionality to fit an organization's unique requirement (Nice to have)</li><li>
Analyzing Test Results and Reporting Defects to the Developers.</li><li>
Tracking Defects / Bugs and Select Test cases for Regression Testing.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and skills</b></h2></div><div><ul><li>
Bsc/Msc (Computer Science), BE(Computer).</li><li>
Minimum 2+ years experience working as Salesforce Admin.</li></ul><p><br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
Important Facts</b></h2></div></div></div><div></div>

<div>
 <p>
  Position Overview
 </p>
 <p>
  The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, social media or other channels) to identify and suggest opportunities for improvement within the project's processes in order to help TP meet our client&rsquo;s expectations and increase our end user&rsquo;s, OCEs and client&rsquo;s satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain independence and objectivity while evaluating and assessing OCEs quality performance.
  </li>
  <li>
   Ensuring independence in Quality Assurance (QA) evaluations of Operations CustomerExperts (OCEs) is crucial to maintaining fairness, accuracy, and credibility.
  </li>
  <li>
   Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences.
  </li>
  <li>
   Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensure consistent interpretation and application of evaluation criteria.
  </li>
  <li>
   Detailed Evaluations: QA analysts must clearly document the rationale for each score, providing specific evidence from the call or interaction to support their assessments.
  </li>
  <li>
   Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performed by Operations Supervisors to verify accuracy, consistency, and adherence to established QA guidelines. This helps identify and correct potential biases or discrepancies in their assessments.
  </li>
  <li>
   Findings/identification that allow the improvement of OCEs - Operations CustomerExperts and operational results.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify risks in the projects and suggest ways of internal control to mitigate the associated risks.
  </li>
  <li>
   Identify potential fraud and security-related issues: short calls, authentication, tools, sales, referrals.
  </li>
  <li>
   Provide valuable information about the project to the Quality Assurance Assistance Manager.
  </li>
  <li>
   Deliver productivity.
  </li>
  <li>
   Identify training needs.
  </li>
  <li>
   Reporting of nonconforming situations; End Customers support through calls (inbound and outbound) and other channels (chat, email, click to call, back office...).
  </li>
  <li>
   Interaction with other departments in order to improve or maximize results.
  </li>
  <li>
   Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions).
  </li>
  <li>
   Ensure all TP processes, procedures and policies are fulfilled.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Fluency in English.
  </li>
  <li>
   Work Experience: up to two years of experience in Contact Center.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Soft Skills &amp;Other Requirements
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
  </li>
  <li>
   Understands contact center business and trends.
  </li>
  <li>
   Analytical skills and proactive reporting insights. Skills to be trained:
  </li>
  <li>
   Client Product Training; Use of production tools.
  </li>
  <li>
   Use of phone - email System.
  </li>
  <li>
   Use of BMS System. Competencies and specific skills:
  </li>
  <li>
   Achievement oriented.
  </li>
  <li>
   Communication skills.
  </li>
  <li>
   Customer oriented.
  </li>
  <li>
   Diversity orientation.
  </li>
  <li>
   Judgment.
  </li>
 </ul>
 <p>
 </p>
</div>


Quality Assurance Analyst (Customer Service)

The MIL Corporation

<div><div><div><div><div>Clearance Required:
</div><div><b>Secret</b></div>
</div><div><div>Education Required:
</div><div><b>BA/BS</b></div>
</div><div><div>US Citizenship:
</div><div><b>Not Required</b></div>
</div>
</div></div><div><p><b>Summary</b></p><p></p><p><b><br>
The MIL Corporation</b> seeks a <b>Business Analysis &amp; Quality Assurance Analyst (Quality Assurance, Senior Analyst) </b>to support a Federal Government client in Charleston, SC. The role will be responsible for performing analysis on financial systems, requirements gathering, authoring design documents, performing quality assurance testing and analyzing and reporting the information necessary to support software releases through the project lifecycle.</p><p></p><p><br>
This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.</p><p><br>
</p><p><b>Responsibilities</b></p><ul><li>
Serve as a liaison between client area and technical organization by planning, conducting, and analyzing complex business problems.</li><li>
Provide technical assistance in identifying, evaluating, and developing systems and procedures that meet business requirements.</li><li>
Create test scenarios using industry standards and best practices for the software development life cycle (SDLC).</li><li>
Develop test plans, executing manual and automated test scripts and document results.</li><li>
Work with clients to review test plans to verify adequate coverage of business processes and to ensure the business requirements are satisfied by the system.</li></ul><p></p><p><b><br>
Travel</b></p><p></p><p><br>
None</p><p></p><p><b><br>
Required Qualifications</b></p><ul><li>
5 years experience with the software development lifecycle (analysis/design, development, testing, implementation, support) or prior experience with project management</li><li>
Expertise with MS Office (Project, Word, Excel, PowerPoint, Outlook)</li><li>
Strong verbal and written communication skills</li><li>
Experience in software testing</li><li>
Ability to multi-task while maintaining a professional demeanor</li></ul><p></p><p><b><br>
Desired Qualifications</b></p><ul><li>
At least 5 years of experience either supporting software testing of financial management systems or conducting business analysis for financial organizations</li><li>
Knowledge of Federal financial management policies, practices, operations, and procedures</li><li>
Experience with CGI Federal's Momentum accounting package</li><li>
Experience with automated testing, particularly using HP Quality Center and Quick Test Pro</li><li>
Experience with SQL</li><li>
Experience with robotic process automation applications (UI Path, UFT)</li></ul><p></p><p><b><br>
Education</b></p><p>
BA/BS</p><p></p><p><b><br>
Clearance</b></p><p>
Ability to obtain Top Secret clearance. A clearance is not required to apply.</p><p></p><p><b><br>
Compensation</b></p><p>
The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.</p><p></p><p><br>
For this position, the projected compensation range is $62,969 - $94,453 per year. This estimate represents the typical salary range and is just one part of MIL&rsquo;s complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations. Learn more on the MIL Careers page.</p><p><b>
Why MIL?</b><br>
<br>
The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology &ndash; and we are looking for candidates like you! Whether you&rsquo;re fresh out of college, the military, or well into your professional services career, MIL has great job opportunities that might be a great fit.</p><p>
Here at MIL, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here, and it truly shows through our various recognitions &amp; awards. Some of our most recent awards include:</p><ul><li>
2021-2024, Top Workplaces USA award (Energage)
</li><li>2017-2024 Top Workplaces Award, Greater Washington Area (The Washington Post)
</li><li>2018-2025 Certified Great Workplace, Great Place to Work&reg;<ul><li>
2021 - 2024, Best Workplaces in Consulting &amp; Professional Services&trade;</li><li>
2021 Fortune Best Workplaces for Millennials&trade;</li><li>
2018 Fortune, Great Place to Work: Best Place to Work for Diversity</li></ul></li><li>
2020- 2024, 2017, Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
</li><li>2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
</li><li>2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
<ul><li>2018, Above &amp; Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
</li></ul></li></ul><p>If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.</p><p><b>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</b></p></div></div><p></p>

Business Analysis & Quality Assurance Analyst (Quality Assurance, Senior Analyst)

AMC Theatres

<div><p><b>Job Summary</b></p><p>
The Quality Assurance Analyst II (Theatre Systems) ensures the quality and reliability of software used in theatres by developing and executing tests that identify issues before release. This role analyzes and documents defects, collaborates with developers to resolve issues, and maintains rigorous testing standards that protect system performance and guest experience. This role supports continuous improvement of test processes, automation, and documentation aligned with established quality frameworks.</p><p></p><p>
This position is based in Leawood, KS and is not eligible for relocation.</p><p></p><p><b>
What you will be doing:</b>
</p><ul><li>Design and execute test plans, test conditions, and test scripts to validate software functionality.</li><li>
Identify bugs and errors, document findings, and track resolutions through completion.</li><li>
Analyze test results and recommend improvements to testing methods and automation.</li><li>
Follow established quality and change management processes to reduce risk during releases or system changes.</li><li>
Support requirement analysis, test strategies, and test planning activities across the development lifecycle.</li><li>
Provide support during user acceptance testing and post-implementation review.</li><li>
Create, enhance, and debug automated test scripts using SmartBear TestComplete.</li><li>
Execute automated regression, system integration, and product testing.</li><li>
Run SQL queries to validate database results and support data accuracy.</li><li>
Capture application behavior through screen images and reporting tools.</li><li>
Maintain Quality Assurance (QA) documentation repositories, including test tools, job aids, and specifications.</li><li>
Track and report error frequency and severity to support quality decision-making.</li><li>
Maintain QA lab environments, including hardware, peripherals, network connectivity, installation, and configuration.</li><li>
Build and optimize relationships with IT teams, business partners, and vendor partners.</li><li>
Communicate test plans, progress, and risks clearly and proactively.</li><li>
Work independently and in a collaborative team environment while meeting deadlines.</li><li>
Perform setup and handling of theatre systems testing equipment, routinely lifting 25+ pounds.</li></ul><p><b>
What we need from you:</b></p><ul><li>
Associate in Bachelor&rsquo;s degree in Information Technology or relevant experience in software quality assurance.</li><li>
2+ years of experience as a Quality Assurance Analyst or similar role or field theatre manager experience.</li><li>
Knowledge of software development lifecycle, test methods, and controls within technology delivery.</li><li>
Ability to manage multiple tasks with strong organization and attention to detail.</li><li>
Proficiency with Microsoft Office and collaboration tools.</li></ul><p><b>
What we also value (preferred):</b>
</p><ul><li>Experience creating test cases and documentation.</li><li>
Experience testing point-of-sale systems or theatre system environments.</li><li>
Experience with SQL, database tools, and test automation platforms, ideally SmartBear TestComplete.</li><li>
Proficiency with scripting languages such as JavaScript, HTML, CSS, or PowerShell.</li><li>
Familiarity with version control systems and test management tools such as Git, Jira, or ALM.</li><li>
Strong analytical and communication skills with a focus on quality.</li></ul><p><b>
Minimum qualifications:</b></p><ul><li>
Associate in Bachelor&rsquo;s degree in Information Technology or relevant experience in software quality assurance.</li><li>
2+ years of experience as a Quality Assurance Analyst or similar role or field theatre manager experience.</li><li>
Knowledge of software development lifecycle, test methods, and controls within technology delivery.</li></ul><p><b>
Why Work at AMC?</b></p><p>
Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!</p><p>
AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.</p><p>
AMC supports personal well-being and work-life balance with a benefits package designed to promote health and happiness, both inside and outside of work.</p><ul><li>
Annual bonus potential
</li><li>Accrued vacation and absentee time plus 12 paid holidays, including an additional day for your birthday</li><li>
Reduced working hours on Fridays during the summer to enjoy more of what you love outside the office</li><li>
Comprehensive medical, dental, and vision coverage</li><li>
Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments</li><li>
401(k) match to support your financial goals</li><li>
A relaxed, collaborative office environment with Coca-Cola Freestyle machines</li><li>
Convenient on-site gym facility</li><li>
Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)</li><li>
Special savings on AMC gift cards</li><li>
And of course&mdash;FREE movies at any AMC theatre nationwide and the ability to provide up to 8 friends and family movie passes</li></ul><p><b>
Job Address</b></p><p>
One AMC Way 11500 Ash Street Leawood, Kansas 66211</p><p><b>
Employment Status</b></p><p>
Full Time</p><p><b>
Relocation Eligibility</b></p><p>
No</p><p><b>
Department</b></p><p>
THEATRE SYSTEMS PRODUCT MANAGEMENT</p><p><b>
Pay Rate Type</b></p><p>
Salaried</p><p><i>
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant&rsquo;s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.</i></p></div>

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