quality assurance analyst

Waltonen Engineering

<div>Waltonen Engineering is seeking a Quality Analyst to join our team!<br>
<br>
<b>Responsibilities</b><ul><li>
Review finished products to ensure that all specifications and contractual requirements have been met and that component accountability is complete.</li><li>
Review special process certifications for compliance to customer requirements.</li><li>
Review final inspection reports of details, sub-assemblies, and final assemblies.</li><li>
Review and approve Tool Inspection Records, FAI reports, CofC documents, and compile final customer inspection packages.</li><li>
Follow the companies&rsquo; document control protocols per the Quality Management System.
</li><li>Support manual inspection utilizing micrometers, calipers, etc. to ensure the integrity of the components as needed.</li><li>
Maintain knowledge of customer and industry standards and specifications.</li><li>
Serve as the primary liaison contact and support for customer quality representatives and source inspectors.</li><li>
Stay current and up to date on customer quality clauses and standards which may require online accounts.</li><li>
Physical review of tooling, tool ID, torque striping/bugging, proof load witnessing, vacuum, etc.</li><li>
Problem investigation and resolution in accordance with Nonconformance/Corrective Action Processes, Quality Manager, Build Lead, Program Manager, etc.
</li><li>Provide support to the build team, project managers, and other stakeholders by interpreting GD &amp; T specifications and ensuring compliance with identification, paint, coating, welding, and testing requirements in accordance with customer standards.
</li><li>Any additional duties as reasonably assigned by management</li></ul><b>
Qualifications</b><ul><li>
Minimum of High School Diploma/GED required.</li><li>
Minimum of 3 years&rsquo; experience in a quality assurance buyoff/engineering position or in aerospace and/or aerospace tooling industry.</li><li>
Proficient in Microsoft Office (Word, PowerPoint, Excel) and Adobe tools, ensuring timely and accurate creation of professional materials.</li><li>
Ability to effectively handle tasks in a fast- paced environment</li><li>
Able to work overtime and weekends when necessary.</li></ul><b>
Preferred Qualifications</b><ul><li>
Familiar with AS9100 and/or ISO9001 Quality Management Systems</li><li>
Proficient in GD &amp; T interpretation.</li><li>
Confident in leading processes, projects and looks for opportunities to improve current processes.
</li><li>Ability to collaborate with the management team to help drive performance and efficiencies.
</li></ul><b>Benefits</b><ul><li>
Medical, Dental &amp; Vision Insurance</li><li>
Vacation and Holiday pay</li><li>
Employer matching 401K</li><li>
Overtime Pay: Time and a half after 40 hours</li><li>
Hybrid work schedule after 90 days for eligible positions</li><li>
Tuition Reimbursement</li><li>
Flexible Spending Programs (FSAs)</li><li>
Short-Term &amp; Long-Term Disability Insurance</li><li>
Employee Referral Program</li><li>
Additional Voluntary Benefit Programs</li><li>
Off-site company events &amp; Employee Luncheons</li></ul><br>
<b>
Who are we?</b><br>
<br>
Founded in 1957 and proudly 100% U.S.-owned, Waltonen has deep roots in Warren, Michigan, and a strong commitment to supporting our local community. As a trusted engineering company, we serve the automotive, aerospace, and defense industries with precision, innovation, and integrity. Our team takes pride not only in the work we do, but in the positive impact we make&mdash;both in the industries we serve and in the community we call home.<br>
Waltonen Engineering, Inc. is an equal opportunity employer and will consider qualified applicants for all positions without regard to race, color, sex, religion, national origin, age, marital status, weight, height, or the presence of a non-job-related medical condition or handicap.<p>
</p><p>fRYF2ZMrHW</p></div>

Quality Assurance Analyst

Infor

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General information
</b></h3></div></div><div><div><div><div>Country
</div><div>India
</div></div><div><div>State
</div><div>Telangana
</div></div><div><div>City
</div><div>Hyderabad
</div></div><div><div>Job ID
</div><div>45649
</div></div><div><div>Department
</div><div>Development
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description &amp; Requirements
</b></h3></div></div><div><div><div><div><div><p><i>We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our growing </i><b>Workforce Management organization</b><i>.</i><i> </i><i>Infor Workforce Management is a powerful scheduling solution that focuses on employee scheduling, and time and attendance tracking, serving a Fortune 500 client portfolio.</i></p><p></p><div>
<p><b><i>Key Responsibilities</i></b></p>
</div><p></p><ul><li>Actively participate in planning, preparing and executing effective test efforts</li><li>
Effectively use test tools, defect tracking tools and other test support tools and identify and implement process improvements where applicable</li><li>
Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled</li><li>
Report the status of test planning, defects and execution activities, including regular status updated to the project team using quality metrics</li><li>
Work as part of a dynamic team in an Agile environment with minimal supervision</li><li>
Ensure traceability between product requirements, delivered code and test case verification</li><li>
Maintain and extend test coverage along with designing test cases from user stories, creating appropriate tools, utilities, and automation scripts that assist in functional testing and to create test data</li><li>
Share best practices and improve processes within and across product teams</li></ul><ul><li> Become subject matter expert in respective modules, maintain expert functional and technical product knowledge</li><li> Participate in planning and/or creation of test automation</li><li> Knowledge of Gen AI tools for testing practices</li></ul><p></p><div>
 <p><b><i>Key Requirements/Experience
</i></b></p></div><p></p><div><p><b><i>Desired Requirements/Experience<br>
</i></b></p></div><br>
</div></div></div><p></p><div><div><br>
<div><b>About Infor</b></div><div></div><div><div><div><br>
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn&rsquo;t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you&rsquo;re not just building a career. you&rsquo;re helping to build what&rsquo;s next.</div><div></div><div><br>
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.</div><div></div><div><br>
For more information visit www.infor.com</div></div></div><br>
<div></div>
</div></div><div><div><div><b>Our Values</b></div><div></div><div><div><div><br>
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management&trade; (PBM&trade;) and eight Guiding Principles: integrity, stewardship &amp; compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.</div><div></div><div><br>
We have a relentless commitment to a culture based on PBM&trade;. Informed by the principles that allow a free and open society to flourish, PBM&trade; prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.</div><div></div><div><br>
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.</div><div></div><div><b><br>
Fraud Awareness</b></div><div></div><div><br>
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.</div><div></div><div><b><br>
Fraud Privacy Policy</b></div><div></div><div><br>
We value your privacy at Infor.</div></div></div></div></div></div></div></div></div></div></div><div></div>

SA food

<ul><li>Implement and monitor <b>quality control processes</b> across production lines (bread, cookies, croissants, frozen pizza, etc.).</li><li>Conduct <b>in-process and final product quality checks</b>&mdash;texture, weight, color, packaging, and shelf-life monitoring.</li><li>Maintain <b>daily quality records</b>, including batch reports, temperature logs, and hygiene checklists.</li><li>Supervise <b>cleaning and sanitation protocols</b> across production, storage, and packaging areas.</li><li>Monitor <b>raw material quality</b> (flour, butter, yeast, etc.) and ensure suppliers meet QA specifications.</li><li>Ensure <b>FSSAI and food safety compliance</b>&mdash;documentation, labeling, traceability.</li><li>Conduct <b>training sessions</b> for production staff on hygiene, GMP, and CCP (Critical Control Points).</li><li>Coordinate with production, R&amp;D, and dispatch teams to resolve quality issues.</li><li>Participate in <b>internal audits</b> and assist in preparing for external audits (FSSAI, client inspections).</li></ul><p>Job Types: Full-time, Fresher</p><p>Pay: &#8377;12,000.00 - &#8377;18,000.00 per month</p><p>Work Location: In person</p>

<div>
 <p>
  Position Overview
 </p>
 <p>
  The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, social media or other channels) to identify and suggest opportunities for improvement within the project's processes in order to help TP meet our client&rsquo;s expectations and increase our end user&rsquo;s, OCEs and client&rsquo;s satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain independence and objectivity while evaluating and assessing OCEs quality performance.
  </li>
  <li>
   Ensuring independence in Quality Assurance (QA) evaluations of Operations CustomerExperts (OCEs) is crucial to maintaining fairness, accuracy, and credibility.
  </li>
  <li>
   Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences.
  </li>
  <li>
   Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensure consistent interpretation and application of evaluation criteria.
  </li>
  <li>
   Detailed Evaluations: QA analysts must clearly document the rationale for each score, providing specific evidence from the call or interaction to support their assessments.
  </li>
  <li>
   Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performed by Operations Supervisors to verify accuracy, consistency, and adherence to established QA guidelines. This helps identify and correct potential biases or discrepancies in their assessments.
  </li>
  <li>
   Findings/identification that allow the improvement of OCEs - Operations CustomerExperts and operational results.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify risks in the projects and suggest ways of internal control to mitigate the associated risks.
  </li>
  <li>
   Identify potential fraud and security-related issues: short calls, authentication, tools, sales, referrals.
  </li>
  <li>
   Provide valuable information about the project to the Quality Assurance Assistance Manager.
  </li>
  <li>
   Deliver productivity.
  </li>
  <li>
   Identify training needs.
  </li>
  <li>
   Reporting of nonconforming situations; End Customers support through calls (inbound and outbound) and other channels (chat, email, click to call, back office...).
  </li>
  <li>
   Interaction with other departments in order to improve or maximize results.
  </li>
  <li>
   Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions).
  </li>
  <li>
   Ensure all TP processes, procedures and policies are fulfilled.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Fluency in English.
  </li>
  <li>
   Work Experience: up to two years of experience in Contact Center.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Soft Skills &amp;Other Requirements
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
  </li>
  <li>
   Understands contact center business and trends.
  </li>
  <li>
   Analytical skills and proactive reporting insights. Skills to be trained:
  </li>
  <li>
   Client Product Training; Use of production tools.
  </li>
  <li>
   Use of phone - email System.
  </li>
  <li>
   Use of BMS System. Competencies and specific skills:
  </li>
  <li>
   Achievement oriented.
  </li>
  <li>
   Communication skills.
  </li>
  <li>
   Customer oriented.
  </li>
  <li>
   Diversity orientation.
  </li>
  <li>
   Judgment.
  </li>
 </ul>
 <p>
 </p>
</div>


Quality Assurance Analyst (Customer Service)

Wipro

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  Wipro Limited||Opening for &ndash; QA Role (Gurugram).
 </p>
 <p>
  **Please note: NO Walk-in Interview**
 </p>
 <p>
  Forward me your updated resume at: arpita.chakraborty7@wipro.com
 </p>
 <p>
  Education: Graduation (should have all the Degree certificates and Mark sheets) mandatory.
 </p>
 <p>
  <strong>
   Location: Gurugram
  </strong>
 </p>
 <p>
  Shift: Rotational (Night).
 </p>
 <p>
  (5 Days working &amp; 2 day rotational off).
 </p>
 <p>
  Work From Office (Immediate Joiner).
 </p>
 <p>
  <strong>
   Skills
  </strong>
  - 7QC tools, RCA, Calibration, Audit.QA,
 </p>
 <p>
  Exp: Minimum 2 years of experience required as QA.
 </p>
 <p>
  <strong>
   Roles and responsibilities:
  </strong>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  Works closely with Quality Leaders in office to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and vertical.
 </p>
 <ul>
  <li>
   Work as a QA to audit customer interaction from multiple channels like Voice, Email &amp; Live Chat
  </li>
  <li>
   Provide feedback to agents on identified improvement opportunities
  </li>
  <li>
   Identify process, agent, product &amp; system improvement insights
  </li>
  <li>
   Participate and lead calibration sessions with specific market contact center
  </li>
  <li>
   Work closely with contact center QA &amp; POC to identify improvement opportunities
  </li>
  <li>
   Present audit findings and observation to required stakeholders
  </li>
  <li>
   Work with training team to develop right training modules
  </li>
  <li>
   Manage dispute raised by agents &amp; provide required documents to support the findings
  </li>
  <li>
   Develops process documentation and aggregates feedback about the functionality of audit tools
  </li>
  <li>
   Audit, identify and implement right practices for respective markets to ensure desired level of accuracy at all time
  </li>
 </ul>
 ͏ ͏
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 1-3 Years
  <br/>
  .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
 </p>
</div>


Quality Assurance Analyst - L2

IntouchCX

About IntouchCX
<br><br>
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
<br><br>
About the Job
<br><br>
We’re changing the way people think about customer service, and we need your help!
<br><br>
We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.
<br><br>
As Quality Assurance Analyst (French/English Bilingual), You Will…
<br><br>
<ul>
<li>Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed</li>
<li>Complete Quality Assurance and coaching session reports on a weekly basis</li>
<li>Attend and participate in meetings with supervisors and managers to review monitoring lists</li>
<li>Attend and participate in partner and internal calibration meetings</li>
<li>Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers</li>
<li>Report scripting problems or questions from callers to appropriate departments</li>
<li>Distribute partner and company related correspondence to all CSRs/Tier 2 team members</li>
<li>Perform other duties as assigned</li>
</ul>
As Quality Assurance Analyst (French/English Bilingual), You Have…
<br><br>
<ul>
<li>High school diploma or equivalent (required)</li>
<li>Must be fluent in French and English, written and oral</li>
<li>1 year of front-line contact center experience (preferred)</li>
<li>1-2 years of Quality Assurance experience (preferred)</li>
<li>Intermediate knowledge of MS Excel, MS Word and MS Office (required)</li>
<li>Ability to type 30 wpm minimum with accuracy</li>
<li>Strong verbal and written communication skills, including spelling and grammar</li>
<li>Excellent organizational and time management skills</li>
<li>Ability to make fair and consistent judgments and decisions</li>
<li>Ability to multi-task under high-pressure situations</li>
<li>Ability to solve problems and offer suggestions in a positive and developmental manner</li>
<li>Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls</li>
<li>Ability to perform basic mathematical functions to ensure scoring accuracy</li>
<li>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</li>
<li>Ability to work a variety of shifts including days, afternoons, evenings and holidays</li>
</ul>


Quality Assurance Analyst (French/English Bilingual)

Banvit BRF

<div>
 Have you ever imagined to be part of one of the biggest food companies in the world?
 <br/>
 <br/>
 Nourish life is our commitment. This is not limited to food production &ndash; it extends to projects, initiatives and causes we embrace. In order to deliver quality products, we have a team dedicated to innovating every day. We have more than 100,000 employees worldwide. A large team that has a global vision, without leaving aside the local needs.
 <br/>
 <br/>
 Each member of our team is important to make BRF one of the largest food companies in the world. We are guided by values that serve as a compass for our work. Ethics in all actions, transparency in our value chain and innovation are non-negotiable points for us.
 <br/>
 <br/>
 Come and join us to be part of this food giant!
 <br/>
 <br/>
 BRF values and promotes an inclusive and diverse culture. We consider persons with disabilities for all our opportunities.
 <br/>
 <br/>
 What kind of profile are we looking for?
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree of Veterinary Medicine.
  </li>
  <li>
   Advanced knowledge of MS Office (Word/Excel).
  </li>
  <li>
   Minimum 1-2 years experience in laboratory
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What will you be doing at Banvit BRF?
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Conducts quality control and acceptance of samples.
  </li>
  <li>
   Prepare materials and the laboratory for laboratory analyses.
  </li>
  <li>
   Perform basic laboratory analyses.
  </li>
  <li>
   Ensures the currency of procedures, instructions, and SOP plans related to the laboratory.
  </li>
  <li>
   Track and ensure the current status of laboratory consumables stock.
  </li>
  <li>
   Ensure adequate supply of consumables for analyses in the laboratory.
  </li>
  <li>
   Ensure maintenance and repair of equipment in the laboratory.
  </li>
  <li>
   Organize the arrangement of cabinets and materials in the laboratory.
  </li>
  <li>
   Conduct temperature and calibration checks for laboratory equipment and ensuring their currency.
  </li>
  <li>
   Prepare samples for external analysis.
  </li>
  <li>
   Ensure timely completion of laboratory analyses according to lead time.
  </li>
  <li>
   Execute duties under the supervision of their manager using policies/procedures.
  </li>
  <li>
   Adhere to biosafety and hygiene rules in the laboratory, paying attention to the cleanliness of used equipment.
  </li>
  <li>
   Adhere to working hours.
  </li>
  <li>
   Fulfill the requirements of ISO 22000-HACCP, ISO 9001, ISO 14001 &amp; OHSAS 18001 systems.
  </li>
  <li>
   Fulfill the requirements of the Information Security Management System (ISMS) under ISO 27001, ensuring the confidentiality, integrity, and accessibility of company information.
  </li>
  <li>
   Provide support to affiliated laboratories as needed
  </li>
  <li>
   Performing necropsy on dead chickens coming from the field and slaughterhouse
  </li>
  <li>
   Taking samples from organs under aseptic conditions and performing the requested analyses.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What competencies are key to this role?
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Excellent communication skills,
  </li>
  <li>
   Excellent problem-solving skills
  </li>
  <li>
   Willing to gain knowledge in the field of laboratory and diagnostics.
  </li>
  <li>
   Knowledge of legislation, certification standards and customer requirements.
  </li>
  <li>
   Knowledge of the production chain.
  </li>
  <li>
   Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems as needed.
  </li>
  <li>
   Open to improvement
  </li>
  <li>
   Eligible to travel
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What can you expect from Banvit BRF?
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Being part of a global, collaborative and dynamic working environment
  </li>
  <li>
   Strong corporate culture with commitments to customers, employees &amp; environment we serve
  </li>
  <li>
   Vertical, horizontal, and cross-functional growth opportunities
  </li>
  <li>
   Competitive compensation package
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Stay tuned on our Website to be aware about all the job opportunities we have!
 <br/>
 <br/>
 #BRFBanvit
 <br/>
 <br/>
 Stay tuned on our Website to be aware about all the job opportunities we have!
</div>


Quality Assurance Analyst - Veterinarian

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