quality assurance assistant

Power Construction Corporation of China

We're looking for a 【Quality Assistant 】 for Al Rahayel Depot Project based in [Abu Dhabi].Responsibilities:Implement and monitor the project's Quality Assurance and Quality Control plansPerform inspections and tests as per project quality standardsEnsure compliance with ISO, project specifications, and client requirementsPrepare and maintain QA/QC documentation including ITPs, checklists, reports, and NCRsCoordinate with construction, engineering, and subcontractor teamsAssist in internal and external audits and support root cause analysisMaintain accurate records of all quality-related activitiesSupport QA/QC Manager or Senior QA/QC Officer in daily tasksRequirements:Bachelor's Degree or Diploma in Engineering or related fieldMinimum 2&ndash;5 years of experience in QA/QC roles, preferably in infrastructure or depot projectsFamiliarity with QA/QC procedures and standards (ISO 9001)Proficient in preparing ITPs, checklists, and inspection reportsStrong communication and coordination skillsKnowledge of construction and safety practices in the UAE is a plusWork Location: In person

Quality Assistant

BSA Community Services

Overview We are seeking a dynamic and highly organized Administrative Assistant to join our team! This energetic role is vital in ensuring the smooth operation of our office environment, providing exceptional support to staff, clients and visitors alike. As an Administrative Assistant, you will be the backbone of daily administrative functions, managing communications, coordinating schedules, and maintaining efficient office workflows. Maintaining quality assurance and company compliance. Your proactive attitude and excellent organizational skills will help foster a productive and welcoming workplace. This paid position offers an exciting opportunity for someone eager to develop their administrative expertise and bookkeeping in a fast-paced setting.Responsibilities<ul><li>Handle incoming calls with proper phone etiquette, directing inquiries to appropriate departments or personnel.</li><li>Manage calendar appointments, schedule meetings, and coordinate events to ensure optimal time management for staff.</li><li>Perform data entry tasks accurately using Microsoft Office applications, Google Workspace tools, and QuickBooks for bookkeeping and financial record keeping.</li><li>Maintaining compliance and organizational</li><li>Maintain organized filing systems&mdash;both physical and digital&mdash;ensuring easy retrieval of documents and records.</li><li>Assist with clerical duties such as proofreading correspondence, preparing reports, and managing mail distribution.</li><li>Support office management activities including supply inventory, equipment maintenance, and general administrative tasks.</li><li>Provide exceptional customer service by supporting clients, vendors, and internal teams with professionalism and efficiency.</li><li>Manage office communications through email correspondence, ensuring timely responses and follow-up on pending matters.</li><li>Support personal assistant tasks such as calendar management, travel arrangements, and appointment scheduling when needed.</li><li>Assist with specialized roles such as assisting with Direct Care duties if applicable, including client intake.</li><li>Perform bookkeeping duties using Microsoft software, including filing documents.</li><li>Contribute to a positive office environment by demonstrating excellent organizational skills, time management, and attention to detail.</li><li>Assisting with client services and transportation whenever needed.</li></ul>Qualifications<ul><li>Proven experience in an office environment with strong clerical skills; previous administrative or receptionist experience is highly valued.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Calendar), and basic computer literacy skills.</li><li>Experience with QuickBooks or similar bookkeeping software is a plus.</li><li>Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.</li><li>Strong communication skills with professional phone etiquette; bilingual abilities are advantageous.</li><li>Demonstrated ability to handle sensitive information discreetly while maintaining confidentiality.</li><li>Ability to perform data entry accurately with high attention to detail; typing speed is beneficial.</li><li>Experience managing multi-line phone systems and front desk operations preferred.</li><li>Knowledge of office management practices including filing systems, inventory control, and supply ordering.</li><li>Personal assistant experience or medical/dental receptionist background is desirable but not mandatory.</li><li>Exceptional customer service skills with a friendly demeanor that fosters positive interactions. Join us in creating an efficient and welcoming office environment where your organizational talents can shine! This paid role offers valuable experience in office administration while supporting a collaborative team dedicated to excellence in service delivery.</li></ul>Job Types: Full-time, Part-timePay: $15.00 - $18.00 per hourWork Location: In person

Administrative Assistant, Quality Assurance

FedEx

<div>Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer&rsquo;s first line of contact for a variety of issues.
Essential Functions<ul><li>
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.</li><li>
Reviews, researches and/or enters data in various systems to support respective functional area.</li><li>
Compiles data and provides various regular and adhoc reports to management for review and determination.</li><li>
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.</li><li>
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.</li><li>
Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions.</li><li>
Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.</li><li>
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.</li><li>
Ensures all packages receive appropriate scan statuses.</li><li>
Inspects and handles hazardous material damages as per policy.</li><li>
Ensures all loose product is accounted for as per company policy.</li><li>
Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.</li><li>
Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions.</li><li>
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.</li><li>
Enters settlement adjustments as directed by manager.</li><li>
Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.</li><li>
Verifies timely log entry into system.</li><li>
Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues.</li><li>
Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review.</li><li>
Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution.</li><li>
Performs other duties as assigned.</li></ul> 
Minimum Education
<ul><li>High School Diploma or GED required</li></ul>
Minimum Experience
<ul><li>Previous clerical or customer service experience preferred</li></ul>
Knowledge Skills and Abilities<ul><li>
General business skills such as typing; data entry and review; and use of phone, copier, and fax</li><li>
Software skills, including use of Microsoft Office software and web-based applications</li><li>
Customer service skills necessary to effectively and professionally respond to requests</li><li>
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals</li></ul>
Job Conditions 
 
Preferred Qualifications: ﻿﻿ ﻿﻿
Pay Transparency: ﻿﻿ ﻿﻿ ﻿﻿
Pay: ﻿$17.63- $27.34﻿
Additional Details: ﻿Part Time. Schedule Monday- Friday with availability to cover vacations as needed. Start time 2pm﻿ 
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:<ul><li>
Know Your Rights</li><li>
Pay Transparency</li><li>
Family and Medical Leave Act (FMLA)</li><li>
Employee Polygraph Protection Act</li></ul>
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services&rsquo; E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-Verify Notice (bilingual)</li><li>
Right to Work Notice (English) / (Spanish)</li></ul> 
For details on our comprehensive benefits, click here.</div>

Operations Admin I-1

Intertek Building & Construction

<div>
 
 Job Description
 
 
 
 
 Administrative Assistant - Kaukauna, WI
 
 
 
 Intertek, a leading provider of quality and safety solutions to many of the world&rsquo;s top-recognized brands and companies, is actively seeking a
 
 Administrative Assistant
 
 to join our Professional Services Industries, Inc. (Intertek-PSI) team at our
 
 Kaukauna, WI office
 
 . This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction (A/E/C) industry.
 
 
 Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing.
 
 
 
 What are we looking for?
 
 
 
 The
 
 Administrative Assistant
 
 will support the Building &amp; Construction Business by performing dispatching and scheduling of Field Technicians for various projects, as well as a full range of administrative duties.
 
 
 
 Salary &amp; Benefits Information
 
 
 
 In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 Receive calls from clients and perform dispatching by scheduling Technicians for various projects
 </li>
 <li>
 Create various documents, spreadsheets, etc. utilizing Microsoft Office Software.
 </li>
 <li>
 Perform various general office duties including faxing, copying, mailing, filing, etc.
 </li>
 <li>
 Assisting with end of month billing, Accounts Receivable, Collections, and Invoice payments
 </li>
 <li>
 May assist with developing, updating and/or reviewing local operating procedures and/ or work instructions
 
 
 </li>
 </ul>
 
 Minimum Requirements &amp; Qualifications:
 
 
 
 <ul>
 <li>
 High School Diploma/GED required
 </li>
 <li>
 Minimum of 1+ year experience in an Administrative role required
 </li>
 <ul>
 <li>
 Experience dispatching and scheduling field personnel is preferred
 </li>
 </ul>
 <li>
 Excellent communication skills, both verbal and written
 </li>
 <li>
 Excellent prioritization, organization, and time management skills
 </li>
 <li>
 Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities
 </li>
 <li>
 Ability to analyze and solve problems
 </li>
 <li>
 Ability to plan, organize, and complete a variety of projects within established standards, objectives, and time frames
 
 
 </li>
 </ul>
 
 Intertek: Total Quality. Assured.
 
 
 
 Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers&rsquo; expectations, while engaging with our employees to be 10X in their performance and professional growth.
 
 
 Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
 
 
 
 We Value Diversity
 
 
 
 Intertek&rsquo;s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
 
 
 For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
 
 
 CA-HB
 
 
 <ul>
 <li>
 Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
 
 
 
 About The Team
 
 
 
 The Building &amp; Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
 
 
</div>

Administrative Assistant

Food Lion

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486701 
Address: USA-SC-Lexington-744B W Main Street
 
Store Code: Store 00083 Grocery (7205937)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

PT Quality Assurance Associate

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 486888 
Address: USA-TN-Maryville-1707 Lamar Alexander Pkwy
 
Store Code: Store 01362 Grocery (7222302)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Sweep and clean floors on nights with no scheduled vendor services</li><li>Weekly cleaning of Produce, Market and Deli Departments</li><li>Clean and organize the store mop room</li><li>Find more efficient ways to do the job and seek to reduce costs and improve labor productivity</li><li>Follow QA daily check list and sanitation standards set by Food Lion</li><li>Follow current Standard Practices regarding cleanup of Hazardous Waste product</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion&quot;</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

HeadQuarters Kansas

<div><div>Position Title: Assistant Director of Quality Assurance &amp; Training
Location: Lawrence, KS
Applications will be accepted until: Open until filled
Compensation and Benefits<ul><li>
Full time, Exempt</li><li>
$65,000 - $70,000, based on experience</li><li>
Employer shared plan for Health, Dental, Vision Insurance</li><li>
Long Term and Short-Term Disability, employer paid</li><li>
Paid time off</li><li>
Voluntary: Life Insurance, FSA and HSA options, Voluntary Benefits through MetLife</li><li>
401k with 5% match by employer</li><li>
EAP Program</li><li>
Media stipend</li></ul>
Position Summary:
The Assistant Director of Quality Assurance &amp; Training is a full-time, exempt, 40-hour week average position. This position may require occasional evening and weekend hours due to the on-call clinician rotation. Position may be required to travel to and attend local, statewide, and national 988 collaborative meetings and conferences.
Job Duties:
This position leads the development, implementation, and oversight of a comprehensive quality assurance and compliance program across all crisis service lines, including 988 call/chat/text and local crisis services. Additionally, this position oversees the training program that all crisis specialists and supervisors complete during onboarding.
This position serves as the supervisor of the training coordinator, call specialist, and chat specialist staff members.
This role ensures adherence to all applicable standards, including 988 Suicide &amp; Crisis Lifeline requirements, International Council for Helplines (ICH) standards, and funder expectations.
The position supports both staff and volunteers through performance evaluation, coaching, and training alignment while promoting high-quality, consistent, and ethical crisis intervention services.</div><div><div>
Position Expectations:</div><ul><li>
Effective time management, scheduling, and organizational skills;</li><li>
Demonstrate commitment to ethical practice, staff wellness, and a positive organizational culture;</li><li>
Participate in continuing education and professional development tomaintainclinical and operationalcompetency in crisis intervention and suicide prevention practices;</li><li>
Outstanding interpersonal skills with the ability to work harmoniously with organizational leadership, program teams, and other development staff;</li><li>
Able to represent HeadQuarters Kansas and themselves with integrity and professionalism;</li><li>
Serve as an effective supervisorfortheirteam;</li><li>
Ability to work independently as well as in a collaborative culture;</li><li>
Valid Driver&rsquo;s license, clean driving records, and reliable transportation;</li><li>
Must be able to pass State and Federal criminal background checks.</li></ul>
Responsibilities include:
Quality Assurance<ul><li>
Lead, implement, and continuously improve a formal Quality Assurance (QA) and Quality Improvement (QI) program across all crisis service lines;</li><li>
Conduct and oversee call, chat, and text monitoringusing evidence-based standards;</li><li>
Review documentation and transcripts to ensure consistency, accuracy, and adherence to service models;</li><li>
Monitor and evaluate performance of staff and volunteers, ensuring adherence to clinical and operational standards;</li><li>
Identifytrends in service deliveryandperformance, and develop and implement improvement strategies;</li><li>
Maintain QA scoring systems and ensuretimelyentry into required platforms (e.g., Vibrant Exchange);</li><li>
Review incident reports and oversee investigations into complaints and grievanceswith the Director of Crisis Services;</li></ul></div><div><ul><li>
Provide oversight of high-risk interactions, including imminent risk calls and crisis escalations;</li><li>
Ensure caller management procedures and documentation standards are consistently followed.</li></ul>
Staff Supervision<ul><li>
Provide direct supervision todesignatedstaff;</li><li>
Conduct performance evaluations, approve timesheets, and support employee development;</li><li>
Provide ongoing coaching and feedback;</li><li>
Collaborate with leadership, training teams, and HR to develop and implement performance improvement plans;</li><li>
Identifytraining needs and support development of targeted learning opportunities;</li><li>
Facilitate group supervision and individual supervision meetings as needed;</li><li>
Support hiring processes, including interviewing and candidate evaluation;</li><li>
Promote staff wellness and implement strategies to address burnout andcompassionfatigue.</li></ul>
Policy and Program<ul><li>
Collaborate with leadership to develop, implement, and annually review policies and procedures for all crisis service lines;</li><li>
Ensure policies reflect current best practices and align with 988 Lifeline, IHC standards, and organizational goals;</li><li>
Participate in program meetings,providingdata insights andidentifyingcases for clinical review;</li><li>
Maintain current knowledge of emerging best practices in crisis services and suicide prevention.</li></ul>
 Accreditation &amp; Compliance<ul><li>
Collaborate with leadership to ensurefull compliance with all regulatory, contractual, and accreditation standards (e.g., KDADS, SAMHSA, Vibrant, IHC);</li><li>
Prepare, review, andsubmitrequired reports to funders and stakeholders ina timelyandaccuratemanner;</li><li>
Lead and support accreditation processes, including preparation for reviews and compliance meetings;</li></ul></div><div><ul><li>
Serve as liaison with external partners and stakeholdersregardingcompliance and reporting;</li><li>
Ensure corrective actions are implemented when standards are not met.</li></ul>
Data Management<ul><li>
Collect, manage, and analyze program data to support QA, compliance, and organizational decision-making;</li><li>
Generate regular reports on performance metrics, outcomes, and KPIs for leadership and external stakeholders;</li><li>
Maintainaccuraterecords in systems such asiCarol, Salesforce, and other reporting platforms;</li><li>
Track andmonitorQA scores, staff performance data, and program outcomes;</li><li>
Ensure data integrity, confidentiality, and alignment with reporting requirements;</li><li>
Utilize data toidentifytrends, informstrategy, and improve service delivery.</li></ul>
Required Education and Experience<ul><li>
Licensure as a Licensed Master Social Worker (LMSW) or equivalent licensure;</li><li>
Two(2) years supervisory experience;</li><li>
Experience working in a crisis center or behavioral health setting;</li><li>
Minimum of1yearof experience in quality assurance, quality improvement, or program management;</li><li>
Strong analytical skills and ability to solve problems independently and collaboratively;</li><li>
Proficiencyin Microsoft Office and Google Workspace;</li><li>
Excellent written and verbal communication skills;</li></ul>
Preferred Education<ul><li>
Familiarity with 988 Suicide &amp; Crisis Lifeline standards and metrics;</li><li>
Completion of Applied Suicide Intervention Skills Training (ASIST);</li></ul></div><div><ul><li>
Experience with data systems such asiCarol, Salesforce, or similar platforms;</li><li>
Equal Opportunity Employer</li></ul>
It is HeadQuarters Kansas intention to create and maintain a supportive culture for all employees. We are an equal opportunity employer. All applicants will receive employment consideration that aligns with EEOC guidelines and regulations.
The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with HeadQuarters. If you wish to request an ADA accommodation, please contact HeadQuarters Kansas.
HEADQUARTERS KANSAS IS AN EEO / AA EMPLOYER</div></div>

Assistant Director of Quality Assurance & Tra

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10000 quality assurance assistant jobs Near Me

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Administrative Assistant, Quality Assurance

Operations Admin I-1

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PT Quality Assurance Associate

Assistant Director of Quality Assurance & Tra