quality assurance consultant

Sybrid Pvt Ltd.

Position: Quality Assurance (QA) Executive Salary Range: PKR 50,000 &ndash; 80,000 Industry: BPO / Call Center Location: LahoreJob OverviewWe are looking for an experienced Quality Assurance (QA) Executive for the BPO industry to ensure high standards of customer service and compliance. The QA Executive will be responsible for monitoring calls, evaluating agent performance, and providing feedback to improve service quality.Key Responsibilities<ul><li>Monitor and evaluate customer service calls, chats, and emails to ensure quality standards are met.</li><li>Conduct call audits and quality assessments based on defined QA parameters.</li><li>Provide constructive feedback and coaching to agents to improve performance.</li><li>Prepare daily, weekly, and monthly QA reports.</li><li>Identify training needs and quality gaps within the team.</li><li>Ensure compliance with company policies and campaign requirements.</li><li>Work closely with Team Leads and Operations to improve overall performance.</li><li>Maintain proper documentation of quality evaluations.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of QA experience in the BPO / Call Center industry.</li><li>Strong analytical and listening skills.</li><li>Experience with call monitoring, quality scorecards, and reporting.</li><li>Good communication and feedback delivery skills.</li><li>Ability to identify performance improvement areas.</li></ul>Education<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li></ul>Pay: Rs50,000.00 - Rs80,000.00 per hourWork Location: In person

Quality Assurance (QA) | Domestic Call Center

BRAINS VALLEY

Objective The primary objective of this role is to provide specialized consulting services aimed at qualifying entities, both governmental and private, to obtain accreditation in accordance with the requirements of the Saudi Accreditation Center (SAAC). This involves designing and implementing a comprehensive Inspection Body Management System that complies with the international standard ISO/IEC 17020 and industry best practices.Duties and Responsibilities The consultant will be responsible for a dual set of duties, encompassing both the strategic implementation of the ISO/IEC 17020 standard and the technical oversight of Non-Destructive Testing (NDT) operations.I. Consulting Responsibilities (ISO/IEC 17020)The consultant will conduct comprehensive current-state analyses and gap assessments against ISO/IEC 17020 and SAAC requirements. Based on these findings, they will design and develop a robust Inspection Body Management System tailored to the organization's specific needs. This includes preparing all necessary accreditation documentation, such as policies, procedures, forms, and records. Furthermore, the consultant will determine the appropriate scope of accreditation and classify the inspection body as Type A, B, or C. They will develop detailed competency matrices for inspectors and technical staff. To ensure readiness, the consultant will execute internal audits and facilitate mock assessments. They will also compile and organize the required evidence, documentation, and records for the accreditation assessment, providing end-to-end support during the application and assessment phases, including the effective resolution of any non-conformities.II. Technical Responsibilities (Non-Destructive Testing - NDT) In a technical capacity, the consultant will oversee Non-Destructive Testing (NDT) activities to ensure strict compliance with international standards, such as ASNT and ISO. They will review and approve inspection procedures and testing techniques, encompassing Ultrasonic Testing (UT), Radiographic Testing (RT), Penetrant Testing (PT), Magnetic Particle Testing (MT), and Visual Testing (VT). The consultant will assess the technical competence of NDT inspectors and technicians, developing targeted qualification and training programs to address any identified gaps. They must ensure all technical operations align seamlessly with ISO/IEC 17020 requirements and relevant regulatory frameworks. Additionally, the consultant will participate in defining the technical scope of accreditation specifically related to inspection and testing activities, and provide expert technical support during on-site evaluation visits by the accreditation body.Qualifications and Experience The ideal candidate will possess a strong educational background coupled with extensive practical experience in both quality management systems and technical inspection methodologies. A Bachelor's degree in Engineering or a related technical field is required. The candidate must have a minimum of 5 years of professional experience in engineering or industrial inspection. Furthermore, proven practical experience in implementing or qualifying organizations for ISO/IEC 17020 accreditation is essential. The candidate must also demonstrate expertise and practical experience in Non-Destructive Testing (NDT) methodologies. While not strictly required, it is highly preferred that the candidate is a Certified Lead Auditor for ISO/IEC 17020 or ISO 9001, and possesses in-depth, detailed knowledge of the Saudi Accreditation Center (SAAC) requirements and processes.Core Competencies and Skills To succeed in this role, the consultant must demonstrate a blend of analytical, communicative, and technical skills. Strong integration skills are necessary to bridge the gap between technical operational requirements and formal accreditation standards. The candidate must also exhibit proficiency in conducting gap analyses and formulating effective qualification and remediation plans. Excellent skills in training, coaching, and transferring knowledge to inspectors and technical personnel are crucial for this position. The consultant must have an exceptional ability to draft clear, concise, and comprehensive technical and executive reports. Finally, bilingual proficiency, with excellent verbal and written communication skills in both Arabic and English, is required to effectively interact with all stakeholders.Job Types: Contract, Internship

ISO/IEC 17020 Inspection Body Accreditation Consultant

Deluxe Healthcare

<div>Job Title: Respiratory Therapist Consultant 
Location: Multiple Nursing Home Locations &ndash; Texas (Travel Required) 
Employment Type: Full-Time or Part-Time | Consultant Role 
Shift: Flexible Schedule

About Us: 
We are a dedicated healthcare provider partnering with skilled nursing facilities across Texas to deliver high-quality respiratory care. Our mission is to improve the respiratory health and overall quality of life for residents in long-term care settings. We&rsquo;re currently seeking an experienced Respiratory Therapist Consultant to serve as a clinical resource and help elevate care standards across our network of nursing homes.

Position Summary: 
As a Respiratory Therapist Consultant, you will provide expert clinical guidance, assess residents with respiratory conditions, and collaborate with facility staff to ensure optimal respiratory care plans are in place. This is a flexible consulting role with travel to multiple nursing home locations in Texas.

Key Responsibilities:
<ul>
<li>Conduct on-site assessments of residents with respiratory needs (COPD, trach care, oxygen therapy, etc.)
</li>
<li>Collaborate with nursing staff and medical directors to develop individualized care plans
</li>
<li>Provide staff education and training on respiratory therapies, equipment, and protocols
</li>
<li>Review and recommend best practices for infection control and respiratory equipment usage
</li>
<li>Ensure compliance with state and federal regulations for respiratory care in long-term settings
</li>
<li>Assist in quality assurance and clinical audits as needed
</li>
</ul>Qualifications:
<ul>
<li>Licensed Respiratory Care Practitioner (RCP) in the state of Texas
</li>
<li>Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) credentials required
</li>
<li>Minimum of 2 years of experience in respiratory therapy, with at least 1 year in a long-term care or consulting setting preferred
</li>
<li>Strong clinical assessment and teaching skills
</li>
<li>Excellent communication, documentation, and interpersonal skills
</li>
<li>Must be willing to travel to nursing homes across the state (mileage reimbursement provided)
</li>
</ul>Benefits:
<ul>
<li>Competitive consultant pay based on experience and availability
</li>
<li>Flexible scheduling
</li>
<li>Mileage and travel reimbursement
</li>
<li>Opportunity to impact care across multiple facilities
</li>
<li>Collaborative and supportive team environment</li></ul></div>

Respiratory Therapist- Traveling Consultant

Woodston Personnel Ltd.

<div>Woodston Personnel are seeking a qualified and experienced Consultant in Histopathology to join the advanced diagnostic team of a leading healthcare institution in Saudi Arabia. The consultant will be responsible for delivering expert opinions in histopathological diagnosis, performing complex case reviews, and contributing to quality improvement in pathology services. The role also includes involvement in teaching, research, and multidisciplinary case discussions, ensuring the delivery of high-standard, evidence-based diagnostic services.
Duties and Responsbilities
The consultant will be responsible for -<ul><li>
Perform comprehensive histopathological evaluation of surgical, biopsy, and cytology specimens</li></ul><ul><li>
Render accurate and timely diagnoses, and issue clear and comprehensive pathology reports</li><li>
Participate in intraoperative consultations (frozen sections) and fine-needle aspiration evaluations</li><li>
Collaborate with clinical teams in multidisciplinary meetings (MDTs) for case discussions and clinical correlation</li><li>
Contribute to quality assurance programs, internal audits, and laboratory accreditation processes</li><li>
Supervise pathology technologists and junior medical staff, providing guidance and mentorship</li><li>
Support academic and research activities within the department, including teaching of residents and fellows</li><li>
Stay current with advancements in diagnostic techniques, including digital pathology and molecular diagnostics</li><li>
Adhere to hospital policies, medical ethics, and patient confidentiality standards</li></ul>
Skills and Computencies<ul><li>
High level of diagnostic accuracy and attention to detail</li><li>
Strong communication skills and ability to convey complex information clearly</li><li>
Team-oriented with a commitment to clinical excellence and continuous improvement</li><li>
Familiarity with modern laboratory information systems (LIS) and quality management systems</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant Histopathologist

<div>Woodston Personnel are seeking a qualified and experienced Consultant in Hematopathology to join a leading healthcare institution in Saudi Arabia provide expert diagnostic services in hematologic diseases. The Consultant will work closely with the clinical hematology and oncology teams to deliver accurate and timely pathology interpretations that are essential to patient diagnosis and treatment planning. The role also includes active participation in education, research, and quality assurance programs.
Duties and Responsbilities<ul><li>
Perform expert analysis and interpretation of bone marrow biopsies, lymph node biopsies, peripheral blood smears, and other hematologic specimens</li><li>
Diagnose hematologic malignancies including leukemias, lymphomas, myelodysplastic and myeloproliferative disorders</li><li>
Utilize advanced diagnostic tools such as immunohistochemistry, flow cytometry, cytogenetics, and molecular techniques</li><li>
Collaborate with clinical hematologists, oncologists, and other specialists in multidisciplinary team meetings</li><li>
Review and verify hematology reports to ensure accuracy and quality</li><li>
Contribute to laboratory quality control, accreditation compliance, and safety protocols</li><li>
Engage in teaching and supervision of pathology residents, medical students, and laboratory staff</li><li>
Participate in academic research, audits, and continuous professional development programs</li></ul>
This list of duties and responsibilities is not intended to be exhaustive and may be subject to change in accordance with the needs of the department or hospital.
Skills and Computencies<ul><li>
Expertise in diagnostic hematopathology including neoplastic and non-neoplastic conditions</li><li>
Proficiency in ancillary diagnostic tools (e.g., flow cytometry, molecular diagnostics)</li><li>
Strong decision-making, analytical, and reporting skills</li><li>
Excellent communication and teamwork capabilities</li><li>
Commitment to continuous improvement, teaching, and clinical excellence</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant Hematopathologist

Abacus Outsourcing

Requirements:<ul><li>Qualification: Graduation is mandatory.</li><li>Experience: Minimum 1&ndash;2 years of QA experience in an international campaign, preferably in the FinTech industry.</li><li>Strong understanding of call monitoring and quality evaluation.</li><li>Ability to provide constructive feedback and coaching to agents.</li><li>Good knowledge of QA scorecards, KPIs, and quality standards.</li><li>Excellent communication and analytical skills.</li></ul>Responsibilities:<ul><li>Monitor and evaluate customer service calls to ensure quality standards.</li><li>Prepare QA reports and performance feedback for agents.</li><li>Identify areas of improvement and coordinate with the team for quality enhancement.</li><li>Ensure compliance with company policies and campaign requirements.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you comfortable handling escalations and ensuring SLA compliance while mentoring a team?</li><li>Have you managed KPIs, performance reports, and client expectations in your previous roles?</li><li>Do you have at least 1 year of experience leading a team in a BPO or call center environment?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Quality Assurance (QA) – International Campaign

HILL International Kärnten GmbH

<div>Company Introduction:
Hill International provides program, project, and construction management services for clients in a range of sectors undertaking major construction projects across the world. Our services include cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. For more information on Hill, please visit our website at www.hillintl.com
Position Summary:
The Department Manager &ndash; Engineering Interface Manager oversees all design and engineering interfaces, ensuring alignment of project scopes, schedules, and deliverables across multidisciplinary teams. The role monitors design consultant performance, manages senior discipline engineers, reviews technical strategies, and coordinates approvals and submissions with clients and government authorities. The incumbent develops department structures, implements best-practice tools and processes, and provides guidance to ensure high-quality, timely, and compliant engineering outputs for water and wastewater projects.
General Description of Role and Responsibilities:<ul><li>
The responsibility covers all the necessary interfaces and coordination of the design and engineering works managed to ensure the alignment of the scope and schedule of all projects.</li><li>
Coordinate with the Technical Design teams to ensure the alignment of their design delivery schedule is aligned with a master schedule of project delivery.</li><li>
Monitor the performance of the Design Consultant(s) to ensure the Design's correctness and completeness as well as compliance with the scope of work requirements.</li><li>
Control and manage Senior Discipline Engineers of the Project Management Team with respect to Design aspects.</li><li>
Evaluate and endorse variation orders/concession requests submitted by the Design Consultant(s) for the Client's approval.</li><li>
Attend all meetings with the Design Consultant(s), his sub-consultants and Client's Meetings.</li><li>
Review project design strategy and make recommendations to the client.</li><li>
Assist, monitor, and ensure timely submissions of all documents from the Design Consultant(s) to all government departments until obtaining the final permits necessary to proceed with the works until completion.</li><li>
Ensure that the consultant delivers tender documents as per the tendering plan.</li><li>
Provide necessary project input data to the technical design consultants.</li><li>
Regularly update the technical department on future project requirements.</li><li>
Development and rectification of department operating structure [Org. Chart, Roles, Responsibilities] as well tools to be deployed [software, apply Intl best practice].</li><li>
Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as manuals and procedures within Hill International, and ensures continued compliance with these requirements while employed by Hill.</li><li>
Perform other duties as assigned by the line manager/supervisor.</li></ul>
Qualifications, Experience, Knowledge and Skills:<ul><li>
Bachelor / Master of Engineering or from an accredited university.</li><li>
Minimum 20 years experience in water and wastewater projects design and engineering works and project management.</li><li>
Knowledge of water and wastewater master plan.</li><li>
Excellent project management skills.</li><li>
Experience in working with or management engineering consultants works.</li><li>
Excellent verbal and written communication skills.</li></ul></div>

Department Manager - Engineering Interface Manager

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