quality assurance consultant

PharmEng Technology

<div>
 
 About The Job Quality Assurance Consultant
 
 
 
 
 Job Summary:
 
 The Quality Assurance Consultant is responsible for the implementation, maintenance, and oversight of the Quality Management System (QMS) in local affiliates. This role ensures compliance with regulatory requirements, quality standards, and company policies. The Quality Assurance Consultant will manage quality risk, complaints, change controls, deviations, CAPA, authority inspections, self-inspections, GxP surveillance, product quality reviews, training, local product release, and oversight of GDP requirements for local warehousing and distribution.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 QMS implementation, maintenance, and oversight in local affiliates.
 </li>
 <li>
 Maintenance of the local Quality Manual and Site Master File.
 </li>
 <li>
 Quality risk management in local affiliate, including risk identification, analysis, communication, control, and escalation as required.
 </li>
 <li>
 Complaint management, acting as the Local Complaint Coordinator for reporting, local assessment, and local investigation.
 </li>
 <li>
 Change control management, QA assessment, site change control, QA review for change implementation and closure.
 </li>
 <li>
 Deviation management for internal, external, and transport deviations.
 </li>
 <li>
 CAPA management from deviations, internal audits, external audits, and self-inspections.
 </li>
 <li>
 Management of authority inspections and self-inspections.
 </li>
 <li>
 Local GxP surveillance and assessment.
 </li>
 <li>
 Product quality review (PQR).
 </li>
 <li>
 Training management, including maintenance of training matrix, training of local staff, annual GxP refresher training, and handling of training assignments in the LMS.
 </li>
 <li>
 Local product release (local QP), shipment review of transport performance, goods receipt check, and deviation handling.
 </li>
 <li>
 Oversight of GDP requirements for local warehousing and distribution.
 </li>
 <li>
 Shipping lane qualification and local transport performance of secondary distribution.
 </li>
 <li>
 Secondary distribution transport performance review.
 </li>
 <li>
 Return management, including QA evaluation against return criteria and collaboration with distributors.
 </li>
 <li>
 Product recall management, including local recall execution, communication with customers, communication with HA, recall reconciliation, and local product destruction.
 </li>
 <li>
 GxP suppliers management, including supplier identification, qualification, approval, annual compliance status evaluation, quality audit planning, conduct quality audits, and CAPA approval and closure.
 </li>
 <li>
 Local repackaging and relabeling, including change management, protocol, execution, QA review, and release.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Quality Management, Life Sciences, or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in Quality Assurance within the pharmaceutical or healthcare industry.
 </li>
 <li>
 Strong knowledge of GxP regulations and quality standards.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Proficiency in using Quality Management Systems and Learning Management Systems (LMS).
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Attention to detail and accuracy.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Effective leadership and team management abilities.
 </li>
 <li>
 Proactive and results-oriented mindset.
 </li>
 </ul>
</div>

Quality Assurance Consultant

Bupa

<div>Job Description:<h2 class="jobSectionHeader">
Quality Consultant</h2>
Location: Cairo, Egypt 
Job Type: Full‑time
<h2 class="jobSectionHeader">Purpose of the Role</h2>
The Quality Assurance function plays a vital role in protecting our customers, supporting operational excellence, and ensuring our services are delivered in line with regulatory expectations and Bupa's commitment to fair outcomes.
As a Quality Consultant, you will review, assess, and monitor a wide range of customer interactions across UKI operations. You will ensure accuracy, consistency, and compliance with processes, policies, and regulatory frameworks. Your work directly contributes to exceptional customer experiences by providing clear, constructive feedback, identifying risks, highlighting improvement opportunities, and supporting corrective action plans that deliver positive and fair outcomes for all customers.
<h2 class="jobSectionHeader">What You'll Do</h2>
Your responsibilities may vary depending on business priorities and operational needs, but will include:<h3 class="jobSectionHeader">
Quality Reviews &amp; Compliance</h3><ul><li>
Reviewing real‑time and retrospective customer interactions to ensure regulatory compliance and alignment with Bupa standards.</li><li>
Assessing whether customers received the correct outcome and experience based on available information and guidelines.</li><li>
Developing comprehensive knowledge of current procedures, processes, and regulatory requirements.</li></ul><h3 class="jobSectionHeader">
Feedback, Insight &amp; Continuous Improvement</h3><ul><li>
Using established QA frameworks to complete reviews and ensure consistency of assessments and decision‑making.</li><li>
Providing constructive feedback to internal stakeholders to enhance performance and improve customer outcomes.</li><li>
Identifying non‑conformances, breaches, and areas for improvement and communicating these to Business Managers.</li><li>
Supporting redress activities and conducting follow‑up reviews to ensure customer issues are fully resolved without detriment.</li><li>
Escalating recurring trends, risks, and systemic issues to help prevent future failures and enhance overall service delivery.</li></ul><h3 class="jobSectionHeader">
Stakeholder Engagement &amp; Collaboration</h3><ul><li>
Collaborating closely with business areas to review processes, offer insights, and improve documentation.</li><li>
Working with operational teams to ensure continuous alignment and quality improvement.</li><li>
Providing advisory input on procedures and contributing to the future enhancement of QA processes.</li></ul><h3 class="jobSectionHeader">
Workload Management &amp; Accountability</h3><ul><li>
Prioritising and managing your workload independently, taking full ownership of each review.</li><li>
Ensuring all decisions are accurate, consistent, fair, and supported by policy and regulatory expectations.</li><li>
Maintaining up‑to‑date knowledge of compliance, regulatory obligations, and business requirements.</li></ul>
<h2 class="jobSectionHeader">What You'll Bring</h2><ul><li>
Proven track record of delivering customer focussed outcomes in a regulatory environment.</li><li>
Previous experience of working in Customer Services, Claims, Underwriting/Non Disclosure, Sales, Enrolments or Quality Assurance to a high standard is advantageous but not essential.</li><li>
Strong attention to detail with the ability to analyse each interaction and make decisions with confidence, occasionally defusing difficult and emotive situations.</li><li>
Demonstrate excellent problem-solving skills and initiative together with the ability to make sound commercial decisions, weighing up the possible detriment to the customer, financial implications to Bupa and the impact on overall customer experience</li><li>
Excellent communication skills with the ability to liaise and communicate with management and staff.</li><li>
Organised and able to prioritise workload.</li><li>
Sound understanding of customer insight.</li><li>
Knowledge of the current procedures and processes should extend to a level where a Quality Assurance Consultant can provide constructive and progressive input to the future development of these procedures.</li><li>
Knowledge of Consumer Duty requirements, ICOBS, FCA complaint handling requirements, T&amp;C principles and the Financial Ombudsman Service.</li><li>
Demonstrate flexibility within the working environment including lone or remote working.</li><li>
Progress to relevant Regulatory Qualifications within an agreed timeframe, as appropriate</li>
</ul><h2 class="jobSectionHeader">Why Bupa?</h2>
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by one purpose: helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring, and responsible in everything we do.
At Bupa, we encourage you to &rdquo;Be you at Bupa.&rdquo; We champion diversity and believe our teams should reflect the communities and customers we serve. We strongly welcome applicants from a wide range of backgrounds and experiences.
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div>

Genpact

<div><div><div>Ready to build the future with AI? 
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, innovative-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
 
Inviting applications for the role of Principal Consultant &ndash; QA Manual</div><div>
We are looking for an experienced QA Principal Consultant to define, implement, and drive quality assurance strategies across complex, enterprise-scale applications, and work closely with development, product, and DevOps teams to deliver reliable and scalable software solutions.</div><div>
Responsibilities 
<ul><li>Own the overall QA, test planning and quality governance.</li><li>Define testing standards, processes, metrics, and KPIs.</li><li>Lead and mentor QA engineers (manual &amp; automation)</li><li>Participate in requirement reviews, design discussion, and architectural decisions from a quality perspective.</li><li>Plan, create and maintain test environments for various use cases.</li><li>Create and manage test plans, test strategies, test cases, and test scenarios.</li><li>Ensure comprehensive coverage for functional, regression, integration, system, and UAT testing.</li><li>Review specifications, create/edit test suites, and identify areas where test suites need improvement.</li><li>Validate applications against specifications, using documented test procedures, and report defects using JIRA.</li><li>Perform regression, integration, and release testing for applications.</li><li>Collect and report metrics for test runs.</li><li>Collaborate with other team members, software developers, and management to ensure comprehensive test coverage.</li><li>Provide software engineers and developers with necessary analysis to establish matrixes and measurements for quality reporting to IT management.</li><li>Engage in full life cycle of testing and Quality Assurance practices, in multiple types of project methodologies, including Waterfall and Agile.</li><li>Testing for package, custom and mobile applications.</li><li>Works on multiple high priority projects concurrently.</li></ul>
Qualifications we seek in you! 
Minimum Qualifications / Skills 
<ul><li>BE / B.Tech / MCA / BCA</li><li>Relevant years of experience.</li></ul></div><div>
Preferred Qualifications/ Skills 
<ul><li>Hands on experience as a Quality Assurance Analyst and test strategy and test planning.</li><li>Strong experience in manual and automation testing.</li><li>Strong knowledge of SDLC, STLC, Agile/Scrum methodologies.</li><li>Experience with API testing and database testing (SQL).</li><li>Hands on experience in microservice based application testing.</li><li>Handles complex issues and problems, and refers only the most complex issues to higher-level staff</li><li>Comprehensive knowledge of the field's policies, procedures, and practices</li><li>Dynamic QA experience with software delivery, 3rd party software implementations, and maintenance</li><li>Experience in manual and automated testing</li><li>Experience in functional, performance and mobile testing</li><li>Superb communication and interpersonal skills with the ability to learn new processes and systems quickly.</li><li>Working knowledge of Project Management and Testing tools (MS Project, JIRA, Postman, Selenium, Playwright, JMeter, SOAP UI tools desirable)</li><li>Proficiency in MS Office Suite</li><li>Understanding of QA process for software development, debugging and release</li><li>Ability to objectively review and qualify objective data</li><li>Good time-management skills</li><li>Strong leadership and mentoring skills.</li><li>Excellent communication and stockholder management.</li><li>Ownership and accountability for release.</li></ul></div><div>
Why join Genpact? 
<ul><li>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</li><li>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</li><li>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together.</div><div>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobPrincipal Consultant
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 16, 2026, 6:21:46 AM
Unposting DateOngoing
Master Skills ListConsulting
Job CategoryFull Time</div>

Principal Consultant – QA Manual

<div><div><div>Ready to shape the future of work? 
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Principal Consultant, QA Analyst! 
In this role you would, 
<ul><li>Develop a comprehensive framework for software testing, and organize testing activities for new and existing releases</li><li>Coordinate with other QA Leads, project managers, development managers, system administrators, architects and DBA members</li></ul>
Responsibilities 
<ul><li>Design, develop, and execute test plans and test cases for software applications</li><li>Identify, document, and track defects and issues using bug tracking tools</li><li>Collaborate with development teams to ensure timely resolution of identified issues</li><li>Perform regression testing to verify that existing functionalities remain unaffected by new changes</li><li>Participate in requirement reviews and provide feedback on testability and quality risks</li><li>Stay updated with industry trends and best practices in software testing</li><li>Experience in GenAI project (optional to have it)</li></ul>
Qualifications we seek in you! 
Minimum Qualifications 
<ul><li>BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience. Hands on experience with test automation tools (i.e.,Selenium Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.)</li><li>Hands on experience in quality assurance/control, with a thorough knowledge of software development life cycle principles and quality assurance methodology</li><li>Hands on experience in working with developers, project and release managers, system administrators, business analysts, and database administrators</li></ul> 
Preferred Qualifications/ Skills 
<ul><li>Significant background in application design and programming, with a full comprehension of SDLC and the ability to understand trace matrices</li><li>Strong analytical skills and broad knowledge of the applications supported</li><li>Significant direct experience and knowledge of quality assurance for various applications, web platforms, reporting, and analytics</li><li>Advanced knowledge of quality assurance methodology experience such as continuous integration and test driven development</li><li>Proven experience and understanding of all phases of the development lifecycle including: scoping, requirements, design, construction, integration, and testing</li><li>Proficiency with test automation tools (i.e.,Selenium Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.)</li><li>Excellent communication skills (written and oral) and problem-solving ability</li></ul>
Why join Genpact? 
Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation 
Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter 
Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities 
Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</div><div></div><div> 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobPrincipal Consultant
Primary LocationIndia-Bangalore
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 20, 2026, 10:52:21 AM
Unposting DateOngoing
Master Skills ListDigital
Job CategoryFull Time</div>

Principal Consultant, QA Analyst

<div><div><div>Ready to shape the future of work? 
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
 
Inviting applications for the role of Principal Consultant - QA Analyst! 
In this role you would, 
<ul><li>Develop a comprehensive framework for software testing, and organize testing activities for new and existing releases</li><li>Coordinate with other QA Leads, project managers, development managers, system administrators, architects and DBA members</li></ul>
Responsibilities 
<ul><li>Design, develop, and execute test plans and test cases for software applications</li><li>Identify, document, and track defects and issues using bug tracking tools</li><li>Collaborate with development teams to ensure timely resolution of identified issues</li><li>Perform regression testing to verify that existing functionalities remain unaffected by new changes</li><li>Participate in requirement reviews and provide feedback on testability and quality risks</li><li>Stay updated with industry trends and best practices in software testing</li><li>Experience in GenAI project (optional to have it)</li></ul>
Qualifications we seek in you! 
Minimum Qualifications 
<ul><li>BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience. Hands on experience with test automation tools (i.e.,Selenium Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.)</li><li>Hands on experience in quality assurance/control, with a thorough knowledge of software development life cycle principles and quality assurance methodology</li><li>Hands on experience in working with developers, project and release managers, system administrators, business analysts, and database administrators</li></ul> 
Preferred Qualifications/ Skills 
<ul><li>Significant background in application design and programming, with a full comprehension of SDLC and the ability to understand trace matrices</li><li>Strong analytical skills and broad knowledge of the applications supported</li><li>Significant direct experience and knowledge of quality assurance for various applications, web platforms, reporting, and analytics</li><li>Advanced knowledge of quality assurance methodology experience such as continuous integration and test driven development</li><li>Proven experience and understanding of all phases of the development lifecycle including: scoping, requirements, design, construction, integration, and testing</li><li>Proficiency with test automation tools (i.e.,Selenium Unified Functional Test (UFT), LoadRunner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.)</li><li>Excellent communication skills (written and oral) and problem-solving ability</li></ul></div><div>
Why join Genpact? 
Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation 
Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter 
Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities 
Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</div><div>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobPrincipal Consultant
Primary LocationIndia-Bangalore
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 20, 2026, 3:08:40 AM
Unposting DateOngoing
Master Skills ListDigital
Job CategoryFull Time</div>

Principal Consultant - QA Analyst

UNFPA

Staff grade/level
 
Consultant
 
Contract type
 
Temporary Appointment
 
Duty station
 
Home Based
 
Closing date
 
22 March 2026 16:59(America/New_York)
 
Job ID
 
32089
 
Job description
 
Job Title: Evaluation Quality Assessment Consultant (Home-Based)
 
Contract type: Individual consultancy
 
Duty Station: Home-based
 
Purpose of consultancy: 
The Independent Evaluation Office (IEO) seeks to recruit external consultants to serve as reviewers for the evaluation quality assessment (EQA) of UNFPA evaluations.
 
The UNFPA Evaluation Policy (2024) underscores the importance of high-quality evaluations to improve decision-making, accountability, and organizational learning. To ensure that evaluations meet quality standards, the IEO implements an Evaluation Quality Assurance and Assessment system. A key component of this system is the ex-post quality assessment, where evaluation reports are systematically assessed against the standards and criteria set in the EQA Grid (2025) by external independent reviewers.
 
The Evaluation Quality Assurance and Assessment system covers two main categories of evaluations:
 
Centralized evaluations: These evaluations are commissioned by the IEO and typically assess issues of corporate strategic significance, development effectiveness, and organizational performance. They also include evaluations of selected large-scale, complex humanitarian responses at global, regional or country levels.
 Decentralized evaluations: These evaluations are commissioned by country offices, regional offices, and headquarters business units. They comprise country programme evaluations, regional programme evaluations, and project-level evaluations (evaluations of donor-funded projects and programmes), including humanitarian evaluations.
 
Aligned with the Evaluation Policy, the IEO, regional and country offices prepare multi-year costed evaluation plans which outline strategic evaluations to inform decision-making and programming. The plans are subject to periodic revision to reflect emerging priorities, organizational learning needs and special requests. All the evaluations included in the costed evaluation plans undergo internal quality assessment and external quality assessment.
 
The purpose of this consultancy is to provide independent, rigorous assessments of UNFPA centralized and decentralized evaluations to determine their overall quality, credibility, and utility for decision-making and organizational learning.
 
Scope of work: 
The consultants will work under the overall oversight of the IEO Director and the direct supervision of the IEO EQA Focal Point. The consultants will be responsible for the following tasks:
 
1. Familiarization with UNFPA evaluation guidance and EQA framework:
 
Review the UNFPA Guidance on Evaluation Quality Assurance and Assessment (2024) and the annotated EQA grid (2025) providing practical guidance for rating the quality criteria.
 Review the UNFPA Evaluation Handbook (2024), Country Programme Evaluation Management Kit (2025), the Compendium to the UNFPA Evaluation Handbook on Humanitarian Evaluation (2024) and other guidelines of UNFPA and the United Nations Evaluation Group (UNEG) on integrating cross-cutting issues into evaluation, including human rights, gender equality and disability inclusion.
 Participate in an orientation on the EQA grid to ensure a consistent understanding of the rating criteria and quality standards, as well as periodic refresher training to maintain consistent EQA practice.
 
2. Assessment of UNFPA evaluation reports: 
Review assigned centralized and decentralized evaluation reports (including project-level evaluations and humanitarian evaluations) and supporting documentation (final evaluation report annexes, including terms of reference, design report and annexes, case studies, etc.) in English, French, Portuguese, or Spanish.
 Assess the evaluation reports against the EQA grid, referring to the annotated version for practical guidance on how to interpret and rate the criteria set in the grid correctly.
 Assign a rating for each indicator in the grid, provide detailed justification for the rating, synthesize key results into a narrative that highlights strengths and weaknesses, and provide specific recommendations for future quality improvement.
 Provide ratings on the UN SWAP Evaluation Performance Indicator as guided by the UN SWAP 3.0 Framework and Technical Guidance.
 Provide ratings on disability inclusion as per the Guidance on Integrating Disability Inclusion in Evaluations and Reporting on the UNDIS Entity Accountability Framework Evaluation Indicator
 
3. Feedback to improve UNFPA EQA framework
 
Contribute to the continuous refinement of the EQA framework by providing feedback on the EQA grid and annotations, identifying areas that require further clarification and suggesting improvements to enhance consistency in ratings across reviewers.
 Participate in annual review meetings with the IEO to discuss EQA performance, including improvements to the EQA framework and potential actions to address quality gaps and weaknesses in UNFPA evaluations.
 
The IEO will provide access to the evaluation reports to be assessed, relevant supporting documents (terms of reference, design reports, case studies, etc.), the guidance for Evaluation Quality Assurance and Assessment and the EQA grid. In addition, it will share guidance for evaluation at UNFPA, including decentralized and humanitarian evaluations.
 
Deliverables: 
The consultants shall submit the following deliverables: 
A completed EQA grid for each assigned evaluation, submitted in the corresponding language of the report (English, French, Portuguese, or Spanish). This includes a narrative summary that outlines key strengths and weaknesses and offers recommendations for future quality improvement.
 
Assessments are expected to be returned to the IEO within 10 working days following submission for review. All deliverables must be submitted electronically.
 
All deliverables are subject to IEO approval. The consultants shall remain available to provide clarifications and make necessary revisions to ensure accuracy and consistency across assessments. Payment will be processed upon the IEO’s certification of satisfactory performance. Remuneration is based on a fixed unit rate per completed quality assessment, differentiated by type of evaluation. The total payment will be calculated as a lump sum based on the number of approved assessments completed for each type of evaluation at the respective agreed rates.
 
The estimated level of effort is determined by the type of evaluation being assessed.
 
Centralized evaluations and specific decentralized evaluations (regional and country programme evaluations): 1.5 working days per quality assessment.
 Other decentralized evaluations (project-level and humanitarian evaluations): 1.0 working days per quality assessment.
 
Assignments are typically concentrated in the first and fourth quarters of the calendar year, aligning with UNFPA’s country programme evaluation cycle. Deadlines and estimated levels of effort will be communicated upon assignment of each evaluation report.
 
The consultants are responsible for providing and utilizing all equipment required to complete assignments, including a computer, suitable communication technology, and a secure internet connection.
 
Time period: 
The work will be intermittent and upon request. The number of evaluation reports assigned to each consultant will vary annually, depending on the volume of centralized and decentralized evaluations commissioned by UNFPA, as well as the consultant’s availability, language skills, and performance. The IEO does not commit to a minimum number of assignments.
 
The IEO will share annual plans for centralized and decentralized evaluations and provide advance notice of upcoming needs for EQA, where possible. For an indication of the number of evaluations to be assessed, please refer to the UNFPA Multi-Year Costed Evaluation Plan, 2024-2027, and the costed evaluation plans of UNFPA regional and country offices.
 
The agreement will be valid for a period of 11 months, with the possibility of extension based on performance and needs of the IEO.
 
Expected travel: 
The consultancy is home-based. No travel is required.
 
Qualifications and experience: 
Education
 
Advanced university degree (Master’s degree or equivalent) in evaluation, public health, demography, social sciences, international development, or a related field.
 
Knowledge and experience
 
A minimum of seven years of professional experience in evaluation, preferably with UNFPA or other United Nations agencies in both development and humanitarian contexts.
 Experience in conducting evaluation quality assurance, assessment or meta-evaluation is desirable.
 Familiarity with evaluation quality standards, including UNEG norms and standards, OECD/DAC evaluation criteria, ALNAP evaluation criteria, and IASC guidelines.
 Extensive knowledge of diverse evaluation approaches (theory-based, mixed-methods, utilization-focused, outcome harvesting), sampling strategies (probability and non-probability), data collection and analysis methods (qualitative and quantitative), and data triangulation.
 Strong expertise in sexual and reproductive health, gender equality and empowerment of women, adolescents and youth, and/or population dynamics and data, including in humanitarian contexts.
 Experience in integrating human rights, gender equality and disability inclusion in evaluation.
 Strong analytical skills, with the ability to synthesize large volumes of information.
 Excellent written communication skills.
 Ability to manage multiple assignments and meet deadlines.
 
Languages
 
Fluency in English (reading and writing) is required.
 Working proficiency in French, Portuguese, and/or Spanish is required for assessments of evaluation reports in those languages.
 Fluency in English and one or more working language is an advantage.
 
Other information: 
Conflict of interest and independence
 
To ensure independence, the consultants must not have had any prior involvement with the intervention evaluated nor with the evaluation team that conducted the report being reviewed
 
Ethical and responsible use of artificial intelligence (AI) in evaluation work
 
AI technologies cannot be used in the framework of this contract unless a prior written agreement is obtained from the IEO. Upon this prior agreement, the consultants are obligated to disclose the utilization of AI tools in evaluation and commits to upholding ethical standards and accuracy in the application of AI tools.
 
Prior approval for utilization of AI tools: The use of AI tools must be explicitly agreed upon and approved in writing by the IEO Director.
 Declaration of the utilization of AI tools: If the use of AI tools in evaluation is agreed upon with the IEO, the consultants must be transparent and declare the use of AI tools in evaluation work and other work-related tasks, specifying the nature of AI usage. The AI tools utilized in work-related tasks must include only those tools that are vetted by the IEO.
 Verification of accuracy: The consultants commit to diligently checking the accuracy of AI-generated results and assumes full responsibility for its reliability and validity.
 Ethical and responsible use: The consultants are obligated to uphold ethical principles in the use of AI in work-related tasks, as well as relevant regulations that govern the use of AI in the United Nations system. This includes the Digital & Technology Network Guidance on the Use of Generative AI Tools in the United Nations System, Principles for the Ethical Use of Artificial Intelligence in the United Nations System, and UNFPA Information Security Policy. The consultants commit to employing AI tools that adhere to principles of non-discrimination, fairness, transparency, and accountability. The consultants will adopt an approach that aligns with the principle of ‘leaving no one behind’, ensuring that AI tool usage avoids exclusion or disadvantage to any group.
 
How to Apply: 
Beyond completing the application form, including the sections on education, employment history and languages, applicants must attach the following documents in Quantum:
 
A cover letter, indicating the candidate’s motivation for this consultancy as well as relevant expertise and experience.
 A financial proposal, specifying the proposed unit rate for: (i) a quality assessment of centralized and specific decentralized evaluations; and (ii) other decentralized evaluations.
 
Only those candidates who meet all qualifications and experience will be contacted for further consideration. Incomplete applications will be automatically disqualified.
 
Required Competencies: 
Values: 
Exemplifying integrity,
 Demonstrating commitment to UNFPA and the UN system,
 Embracing cultural diversity,
 Embracing change
 
Core Competencies: 
Achieving results,
 Being accountable,
 Developing and applying professional expertise/business acumen,
 Thinking analytically and strategically,
 Working in teams/managing ourselves and our relationships,
 
Prerequisites for concluding the Contract with Individual Consultant:
 
Before signing the Contract with UNFPA, the Individual Consultant is required to pass the following mandatory courses and submit the Graduation Certificates to UNFPA:
 
Protection from Sexual Exploitation and Sexual Abuse https://extranet.unfpa.org/Apps/PSEA2017/
 Fraud and Corruption Awareness and Prevention https://extranet.unfpa.org/Apps/Antifraud/English/story_html5.html
 BSAFE: https://training.dss.un.org/user/login?ReturnUrl=%2flearn%2fenroll%2f19948
 
Moreover, if you are not registered on the UNFPA Consultant Roster, please make sure to register here.
 
UNFPA Work Environment: 
UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce
 
Disclaimer: 
Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.
 
UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.
 
About UNFPA
 
We promote gender equality and empower women, girls and young people to take control of their bodies and their futures.

Evaluation Quality Assessment Consultants (Home-Based)

<div><div><div>Ready to build the future with AI? 
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Lead Consultant &ndash; QA Manual 
This is a key and highly visible role responsible for the successful delivery of complex enterprise-wide initiatives and projects. The ideal candidate should have strong manual testing experience (web-based and mobile applications). He or she should be able to author Test Plan, design complex test cases, review the test cases and automate the test cycle process.</div><div>
Responsibilities 
<ul><li>The Quality Assurance Tester Engineer performs manual testing on all internally developed applications, with an eye toward development for automated testing of both web based and service based technology.</li><li>The QA Tester / Engineer works with development and the business to plan the testing approach and then execute on the plan.</li><li>Working in an Agile development environment, the candidate must contribute to sprint planning efforts by evaluating complexity and estimating level of effort for tasks, solving issues and ensuring sprint goals can be met.</li><li>Tests and evaluates in-house and third-party software to ensure compliance with organizational standards and requirements.</li><li>Plan, create and maintain test environments for various use cases.</li><li>Review specifications, create/edit test suites, and identify areas where test suites need improvement.</li><li>Validate applications against specifications, using documented test procedures, report defects using JIRA.</li><li>Perform regression, integration and release testing for applications.</li><li>Collect and report metrics for test runs.</li><li>Collaborate with other team members, software developers and management to ensure comprehensive test coverage.</li><li>Provide software engineers and developers with necessary analysis to establish matrixes and measurements for quality reporting to IT management.</li><li>Engage in full life cycle of testing and Quality Assurance practices, in multiple types of project methodologies, including Waterfall and Agile.</li><li>Testing for package, custom and mobile applications.</li><li>Works on multiple high priority projects concurrently.</li></ul>
Qualifications we seek in you! 
Minimum Qualifications / Skills 
<ul><li>BE / B.Tech / MCA / BCA</li></ul>
Preferred Qualifications/ Skills 
<ul><li>Hands on experience as a Quality Assurance Analyst</li><li>Handles complex issues and problems, and refers only the most complex issues to higher-level staff</li><li>Comprehensive knowledge of the field's policies, procedures, and practices</li><li>Dynamic QA experience with software delivery, 3rd party software implementations, and maintenance</li><li>Experience in manual and automated testing</li><li>Experience in functional, performance and mobile testing</li><li>Superb communication and interpersonal skills with the ability to learn new processes and systems quickly.</li><li>Working knowledge of Project Management and Testing tools (MS Project, JIRA, Selenium, SOAP UI tools desirable)</li><li>Proficiency in MS Office Suite</li><li>Understanding of QA process for software development, debugging and release</li><li>Ability to objectively review and qualify objective data</li><li>Good time-management skills</li><li>Great interpersonal and communication skills</li></ul></div><div>
Why join Genpact? 
<ul><li>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</li><li>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</li><li>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together.</div><div>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobLead Consultant
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 16, 2026, 6:31:14 AM
Unposting DateOngoing
Master Skills ListConsulting
Job CategoryFull Time</div>

Lead Consultant – QA Manual

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