quality assurance coordinator

Sentara

<div><b>Department and Name:</b> General Support Administration- PACE &ndash; Churchland<br>
<b>Physical Location:</b> Portsmouth, VA<br>
<b>Location Type:</b> Hybrid<br>
<b>Employment Status:</b> Regular-Full time<br>
<b>Shift:</b> First (Days)<br>
<b>Posted Date:</b> March 19, 2026</div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Overview</b></h2></div><div><div><div>
<div><p>Sentara Home Care Services is seeking to hire a qualified individual to join our team as a Quality Assurance Coordinator with the Program of All-Inclusive Care for the Elderly (PACE).</p>
<p>Position Status: Full Time &ndash; Day Shift</p>
<p>Position Location: Hybrid. Expectation is to report to the Pace work sites in Norfolk and Portsmouth 1-4 times per month.</p>
<p>Pay Range: $25.60- $42</p>
<p>We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.</p>
<p>Overview</p>
<p>Ensure that products and services meet established quality standards. Develop, implement, and maintain quality control procedures and processes, identify areas for improvement, and work with other departments to address quality issues. Perform regular audits and inspections to ensure compliance with regulations and industry standards. May provide training and support to team members to ensure quality is maintained throughout the organization.</p>
<p>Education</p>
<ul><li>Bachelor's Level Degree (required)</li>
</ul><p>Experience</p>
<ul><li>1 year experience in Healthcare Quality Improvement or Data Analysis (required)</li>
</ul><p>keywords: indeed, quality assurance, pace, norfolk, portsmouth, hybrid</p>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2></div><div><div>
<p>Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission &ndash; &ldquo;we improve health every day.&rdquo; Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet&reg; recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as &ldquo;America&rsquo;s Best-In-State Employer&rdquo; (2024), &ldquo;Best Employer for Veterans&rdquo; (2022, 2023), and &ldquo;Best Employer for Women&rdquo; (2020), and named to IBM Watson Health&rsquo;s &ldquo;Top 15 Health Systems&rdquo; (2021, 2018).</p>
<p>Learn more (Opens in a new tab)</p></div></div></div></div>

Quality Assurance Coordinator- PACE

MES Solutions

<div><div><div><b>Ready for a Rewarding Career that Fits Your Lifestyle?</b>
</div></div><p></p><div><div>Imagine a job where you can keep your <b>clinical skills sharp</b>, tackle exciting challenges, AND work from the comfort of your own home. Sounds like the perfect mix, right?</div></div><p>
</p><p></p><div><div><b>MES</b> is looking for a <b>self-driven, high-performing Registered Nurse (RN)</b> to join our dynamic team as a <b>Clinical Quality Assurance Coordinator</b>. In this role, you&rsquo;ll ensure our <b>Peer Review case reports</b> are nothing short of exceptional&mdash;delivering top-notch quality and integrity, all while staying fully aligned with <b>client agreements</b>, <b>regulatory standards</b>, and <b>state and federal mandates</b>.</div></div><p>
</p><div><div>The position is <b>100% remote</b> with a schedule of<b> </b><b>Monday through Friday:
</b></div></div><ul><li><div>3 days: 12 - 8:30pm EST</div></li><li><div>
2 days: 8 - 4:30pm/ 9 - 5:30pm EST (flexible)</div></li></ul><p>
</p><ul><li><div>Performs quality assurance review of peer review reports, correspondences, addendums or supplemental reviews.</div></li><li><div>
Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.</div></li><li><div>
Ensures that all client instructions and specifications have been followed and that all questions have been addressed.</div></li><li><div>
Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.</div></li><li><div>
Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.</div></li><li><div>
Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report.</div></li><li><div>
Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists.</div></li><li><div>
Ensures the provider credentials and signature are adhered to the final report.</div></li><li><div>
Identifies any inconsistencies within the report and contacts the Peer Reviewer to obtain clarification, modification or correction as needed.</div></li><li><div>
Assists in resolution of customer complaints and quality assurance issues as needed.</div></li><li><div>
Ensures all federal ERISA and/or state mandates are adhered to at all times.</div></li><li><div>
Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications.</div></li><li><div>
Promote effective and efficient utilization of company resources.</div></li><li><div>
Participate in various educational and or training activities as required.</div></li><li><div>
Perform other duties as assigned.</div></li></ul><p>
</p><div></div><div><div>If you&rsquo;re ready to make a real impact in healthcare, all while enjoying the flexibility of working remotely, we want to hear from you!
</div></div><p></p><ul><li><div>Active RN nursing license required.</div></li><li><div>
Must be a graduate of an accredited nursing program or related medical experience; bachelor's degree preferred.</div></li><li><div>
A minimum of two years clinical or related field experience; or equivalent combination of education and experience.
</div></li><li><div>Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values.</div></li><li><div>
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; Ability to compute rates and percentages.</div></li><li><div>
Must be a qualified typist with a minimum of 40 W.P.M</div></li><li><div>
Must be able to operate a general computer, fax, copier, scanner, and telephone.</div></li><li><div>
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.</div></li><li><div>
Must possess excellent skills in English usage, grammar, punctuation and style.</div></li><li><div>
Ability to follow instructions and respond to upper managements&rsquo; directions accurately.</div></li><li><div>
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.</div></li><li><div>
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.</div></li><li><div>
Must be able to work independently, prioritize work activities and use time efficiently.</div></li><li><div>
Must be able to maintain confidentiality.</div></li></ul><p>
</p><p></p><div><div><b>MES Solutions</b> is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance.</div></div><p>
</p><p></p><div><div>Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.</div></div><div><div><b>
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans</b></div></div><div><div><b><i>
MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.</i></b></div></div></div>

Clinical Quality Assurance Coordinator

Great Northern Corporation

Why Great Northern
<br>Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.
<br><br>
Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.
<br><br>
Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work. Many of our team members were referred by their friends and families who are already a part of the Great Northern team.
<br><br>
Position Summary
<br>This position will participate in continuous improvement and effectively communicate opportunities to improve efficiency and effectiveness for this position. Preform testing on Raw materials and finished product, and lead investigations on customer complaints, and create reports on findings, and communicate with internal teams. Participate in AIB Audits and review and update company’s annual compliance programs of customer’s requirements relative to food safety.
<br><br>
Required between 5%-10% of travel time
<br><br>
Pay
<br><ul>
<li>Pay is negotiable based on experience</li>
<li>Hours are primarily between 7am-4pm Monday-Friday with Flexibility based on need.</li>
</ul>
The Benefits of Great Northern
<br><ul>
<li>Competitive 401K match and a historically generous profit-sharing retirement savings contribution</li>
<li>Paid vacation</li>
<li>11 Paid Holidays</li>
<li>Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs</li>
<li>An on-site clinic and on-site nurse are provided to team members and their families, free of charge</li>
<li>Opportunities to advance your career and compensation level</li>
<li>Health/fitness and tuition reimbursements</li>
</ul>
Opportunities for Growth
<br>Goal of this position is to develop into the Quality Manager at GNC Appleton.
<br><br>
You can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally.
<br><br>
Expectation
<br>To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.
<br><br>
Click HERE to watch a quick video of what Great Northern looks like!
<br><br>
Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Quality Assurance Coordinator

DaBella

<div><p><b>Status:</b> Monday - Friday, Full-time</p><p></p><p><b>
Compensation:</b> $26.45/hr to $31.25/hr DOE</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li><p>
Observe construction sites for general compliance with Federal OSHA regulations, permitting (as needed), lead safe practices, product specifications, building codes, and prepare field notes and reports.</p></li><li><p>
Use basic equipment, including but not limited to cell phone camera, measuring tape, and a ladder.</p></li><li><p>
Use computer network drives, CRM software (Salesforce), email (Outlook), and document management systems dictated by project requirements.</p></li><li><p>
Spend up to 50% of the day traveling to job sites to inspect product installation quality and ensure installers are using safe practices &ndash; vehicle provided.</p></li><li><p>
Meet with homeowners to discuss home improvement projects, deescalate complaints and find a solution to meet the homeowners needs consistent with install requirements and industry quality standards.</p></li><li><p>
Continue to pursue additional certifications as assigned.</p></li></ul><p></p><p><b>
Qualifications:</b></p><p></p><ul><li><p>
At least 2 years of residential construction background preferred</p></li><li><p>
General knowledge of roofing and siding is preferred</p></li><li><p>
Passionate about exceeding expectations and going the extra mile to achieve goals</p></li><li><p>
Outstanding customer service skills</p></li><li><p>
Basic Microsoft Suite Knowledge (Word, Excel, etc.)</p></li><li><p>
Valid Driver&rsquo;s License required</p></li><li><p>
Bilingual Preferred</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><p></p><p>
While performing the duties of this job, the employee is regularly required to walk; use hands and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.</p><p></p><p><b>
Training &amp; Preparation Provided:</b></p><p></p><ul><li><p>
Product training - GAF - Hardie - Sentrel - Alside</p></li><li><p>
OSHA-30 certification</p></li><li><p>
First-Aid certification</p></li><li><p>
Compliance Training for the region (Inspection/Permits/Etc)</p></li></ul><p></p><p><b>
Benefits:</b></p><p></p><p>
Employees and their families are eligible to enroll in:</p><p></p><ul><li><p>
Medical, Dental, and Vision</p></li><li><p>
Health Savings Account (HSA)</p></li><li><p>
Company Sponsored Life Insurance</p></li><li><p>
Supplemental Life Insurance</p></li><li><p>
Long-term and short-term disability</p></li><li><p>
Accident protection</p></li><li><p>
Employee assistance program - access to counseling services and other tools to improve work/family/life balance</p></li><li><p>
Pet Insurance for your furry family member</p></li><li><p>
401k plan</p></li></ul><p></p><p><b>
Additional Insurance Programs including:</b></p><p></p><ul><li><p>
UHC Rewards</p></li><li><p>
Rally Health</p></li><li><p>
One Pass Select (gym membership subscription)</p></li></ul><p></p><p><b>
Additional Perks:</b></p><p></p><ul><li><p>
VPTO (Volunteer Paid Time Off) year-round incentives to give back to your local community</p></li><li><p>
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences</p></li><li><p>
Relocation opportunities to other branches across the nation</p></li></ul><p></p><p><b>
Each DaBella Employee receives:</b></p><p></p><ul><li><p>
80 hours of Paid Time Off (PTO) annually with incremental increases</p></li><li><p>
6 paid holidays during a calendar year effective day one of employment</p></li></ul><p></p><p>
If you have experience working in construction management, safety management, residential construction, or construction superintendent - feel free to apply today and learn about the growth potential DaBella has to offer!</p><p></p><p><b>
This is an ON-SITE position</b></p><p><b>
#INDCORPORATE</b></p></div>

CMC Phoenix

<div><p>College Medical Center Phoenix is proud to be the newest addition to College Health Enterprises. We are dedicated to delivering the highest quality of customer service with warmth, friendliness, and organizational pride. Join a team that provides a respectful environment, flexibility, a close-knit group, and the autonomy to utilize your knowledge and experience.</p><p><b><br>
Job Summary:
</b></p><p></p><p>CMC Phoenix is seeking a Patient Advocate Quality Assurance Coordinator to support patient satisfaction and a positive care experience. This role conducts daily patient rounds, gathers and manages patient and family feedback, and coordinates responses to concerns and compliments. The position includes administrative responsibilities such as documentation, reporting, and coordination of follow-up, working closely with all departments to support service excellence.</p><p><b><br>
Job Qualifications:
</b></p><ul><li><p>High school diploma or G.E.D. required</p></li><li><p>
Current BLS for Healthcare Providers card required</p></li><li><p>
Current Level One Fingerprint Clearance Card (State of Arizona) required</p></li><li><p>
CPI (Crisis Prevention Intervention) certification required within 30 days of hire</p></li><li><p>
2 years of hospital experience required</p></li><li><p>
1+ years in customer service&ndash;related duties required</p></li><li><p>
Must be able to speak, read, and write English and Spanish proficiently</p></li><li><p>
Proficiency in Microsoft Office required</p></li><li><p>
Excellent customer service and communication skills required</p></li></ul><p><b><br>
Job Specific Duties:</b></p><ul><li><p>
Provide administrative and operational support for customer service and director-led projects (scheduling, documentation, tracking action items).</p></li><li><p>
Conduct daily patient rounding to assess satisfaction, document feedback, and escalate concerns.</p></li><li><p>
Receive, document, and manage patient and family grievances and complaints, ensuring timely follow-up and resolution per policy.</p></li><li><p>
Maintain logs and reports related to patient feedback and service recovery.</p></li><li><p>
Perform additional duties as assigned to support patient experience, quality assurance, and departmental efficiency.</p></li></ul><p><br>
If you are passionate about making a difference and seeking a supportive team environment to grow your skills, we welcome your application.</p><p><b><i><br>
Placement in the pay range is based on multiple factors, including but not limited to relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CMC Phoenix roles, including but not limited to shift differential and other special pay practices. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay that CMC Phoenix in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.</i></b></p></div><p></p>

Patient Advocate Quality Assurance Coordinator

<div><p><b>Status:</b> Monday - Friday, Full-time</p><p><b>
Compensation:</b> $26.45/hr to $31.25/hr</p><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Observe construction sites for general compliance with Federal OSHA regulations, permitting (as needed), lead safe practices, product specifications, building codes, and prepare field notes and reports.</p></li><li><p>
Use basic equipment, including but not limited to cell phone camera, measuring tape, and a ladder.</p></li><li><p>
Use computer network drives, CRM software (Salesforce), email (Outlook), and document management systems dictated by project requirements.</p></li><li><p>
Spend up to 50% of the day traveling to job sites to inspect product installation quality and ensure installers are using safe practices &ndash; vehicle provided.</p></li><li><p>
Meet with homeowners to discuss home improvement projects, deescalate complaints and find a solution to meet the homeowners needs consistent with install requirements and industry quality standards.</p></li><li><p>
Continue to pursue additional certifications as assigned.</p></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><p>
At least 2 years of residential construction background preferred</p></li><li><p>
General knowledge of roofing and siding is preferred</p></li><li><p>
Passionate about exceeding expectations and going the extra mile to achieve goals</p></li><li><p>
Outstanding customer service skills</p></li><li><p>
Basic Microsoft Suite Knowledge (Word, Excel, etc.)</p></li><li><p>
Valid Driver&rsquo;s License required</p></li><li><p>
Bilingual Preferred</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><p>
While performing the duties of this job, the employee is regularly required to walk; use hands and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.</p><p></p><p><b>
Training &amp; Preparation Provided:</b></p><ul><li><p>
Product training - GAF - Hardie - Sentrel - Alside</p></li><li><p>
OSHA-30 certification</p></li><li><p>
First-Aid certification</p></li><li><p>
Compliance Training for the region (Inspection/Permits/Etc)</p></li></ul><p></p><p><b>
Benefits:</b></p><p>
Employees and their families are eligible to enroll in:</p><ul><li><p>
Medical, Dental, and Vision</p></li><li><p>
Health Savings Account (HSA)</p></li><li><p>
Company Sponsored Life Insurance</p></li><li><p>
Supplemental Life Insurance</p></li><li><p>
Long-term and short-term disability</p></li><li><p>
Accident protection</p></li><li><p>
Employee assistance program - access to counseling services and other tools to improve work/family/life balance</p></li><li><p>
Pet Insurance for your furry family member</p></li><li><p>
401k plan</p></li></ul><p></p><p><b>
Additional Insurance Programs including:</b></p><ul><li><p>
UHC Rewards</p></li><li><p>
Rally Health</p></li><li><p>
One Pass Select (gym membership subscription)</p></li></ul><p></p><p><b>
Additional Perks:</b></p><ul><li><p>
VPTO (Volunteer Paid Time Off) year-round incentives to give back to your local community</p></li><li><p>
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences</p></li><li><p>
Relocation opportunities to other branches across the nation</p></li></ul><p></p><p><b>
Each DaBella Employee receives:</b></p><ul><li><p>
80 hours of Paid Time Off (PTO) annually with incremental increases</p></li><li><p>
6 paid holidays during a calendar year effective day one of employment</p></li></ul><p></p><p>
If you have experience working in construction management, safety management, residential construction, or construction superintendent - feel free to apply today and learn about the growth potential DaBella has to offer!</p><p></p><p><b>
This is an ON-SITE position</b></p><p><i>
#INDCORPORATE</i></p></div>

Quality Assurance Coordinator (On-site)

West Coast Wound & Skin Care

<div>
 <strong>
  About Us
  <br/>
 </strong>
 West Coast Wound &amp; Skin Care is a leading California-based wound and skin care provider dedicated to improving patient outcomes through innovation, compassion, and quality care. We are seeking a&nbsp;
 <strong>
  Quality Assurance Coordinator
 </strong>
 &nbsp;to support operational processes and ensure efficiency, compliance, and consistency across our clinical teams.
 <br/>
 <strong>
  Position Summary
  <br/>
 </strong>
 The Quality Assurance Coordinator plays a key role in supporting program operations and assisting the Quality Assurance department with daily processes. This position helps coordinate clinical support activities, manages inventory and supply needs, tracks key performance indicators (KPIs), conducts audits, and ensures clear communication between providers, patients, and external partners.
 <br/>
 <strong>
  Key Responsibilities
 </strong>
 <ul>
  <li>
   Coordinate program operations, including tracking new and discharged patients receiving specialized treatments
  </li>
  <li>
   Serve as a liaison between providers, patients, and external representatives
  </li>
  <li>
   Maintain and update patient tracking spreadsheets and internal databases to ensure accuracy and compliance
  </li>
  <li>
   Monitor and manage clinical supply inventory, ensuring timely ordering and availability of materials
  </li>
  <li>
   Coordinate supply orders and maintain relationships with vendor representatives
  </li>
  <li>
   Conduct routine audits and track key performance indicators (KPIs) to monitor program performance
  </li>
  <li>
   Create, maintain, and update protocols and workflows related to quality assurance and operational processes
  </li>
  <li>
   Provide clinical support by answering provider and patient questions regarding treatments, materials, or processes
  </li>
  <li>
   Collaborate with management to identify and implement process improvements
  </li>
  <li>
   Perform other duties as assigned
  </li>
 </ul>
 <strong>
  Schedule
  <br/>
 </strong>
 Fully in-office, Monday&ndash;Friday, 8:30 AM &ndash; 5:00 PM
 <br/>
 <strong>
  Qualifications
 </strong>
 <ul>
  <li>
   <strong>
    Licensure:
   </strong>
   &nbsp;MA required
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   &nbsp;1&ndash;2 years in a clinical, administrative, or quality assurance role preferred
  </li>
 </ul>
 <strong>
  Skills
 </strong>
 <ul>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Ability to multitask and manage competing priorities in a fast-paced environment
  </li>
  <li>
   Excellent attention to detail and documentation accuracy
  </li>
  <li>
   Experience coordinating with external vendors or partners preferred
  </li>
  <li>
   Proficiency in Microsoft Excel, Word, and general data tracking tools
  </li>
 </ul>
 <strong>
  Compensation
 </strong>
 <ul>
  <li>
   Job Type: Full-time
  </li>
  <li>
   Pay: $22-$23&nbsp;per hour
  </li>
 </ul>
 <strong>
  Benefits
 </strong>
 <ul>
  <li>
   401(k)
  </li>
  <li>
   401(k) matching
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Vision insurance
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Flexible schedule
  </li>
  <li>
   Paid time off
  </li>
 </ul>
</div>


Medical Assistant

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