quality assurance executive

Abacus Outsourcing

Company DescriptionAbacus has been delivering advanced business solutions for over 35 years, enabling organisations to realise their full potential. Our solutions are driven by a convergence of modern business practices and cutting-edge technologies. We strongly believe in collaborative partnerships with our clients to deliver measurable and sustainable results.Job Title: QA ExecutiveLocation: IslamabadSalary Range: 80k to 100kJob SummaryWe are seeking a competent and detail-orientated QA Executive to ensure compliance with quality standards while enhancing employee performance through structured monitoring, coaching, training, and continuous improvement initiatives.Key ResponsibilitiesMonitor and evaluate agent performance through call and chat audits in line with defined quality standardsConduct detailed quality assessments and provide structured feedback to improve individual and team performanceDesign, develop, and deliver training programs for new hires and existing employeesConduct refresher sessions to address identified quality gaps and skill deficienciesDevelop and maintain training materials, quality frameworks, SOPs, and Performance Improvement Plans (PIPs)Track and analyze quality metrics, KPIs, and training effectiveness using performance dataCollaborate closely with Operations to align quality benchmarks with business objectivesFacilitate calibration sessions to ensure consistency and fairness in performance evaluationsIdentify trends and recommend process improvement initiatives based on quality insightsMaintain accurate documentation of audits, coaching sessions, and training activitiesRequired Skills &amp; CompetenciesStrong knowledge of quality assurance methodologies and performance evaluation techniquesExpertise in training design and deliveryExcellent analytical and problem-solving abilitiesStrong communication and coaching skillsEffective stakeholder management and interpersonal skillsProficiency in MS Office (Excel, PowerPoint, Word)Hands-on experience with CRM systems and quality monitoring toolsQualifications &amp; RequirementsBachelor&rsquo;s degree (14 Years minimum)3 years of experience in quality assurance, training, or customer service operations, including at least 1 year of leadership experience in QA/operations. (BPO experience preferred)Strong understanding of call center quality frameworks and KPIsBenefits:Medical CoverageCareer Growth &amp; Development OpportunitiesProfessional Learning EnvironmentJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Quality Assurance-Executive

PakWheels

<div>As a Quality Assurance Executive at PakWheels.com, you&rsquo;ll play a crucial role in upholding our high standards of customer service by ensuring every call reflects our commitment to excellence. You will collaborate closely with the Customer Support team, using your keen attention to detail to identify areas for improvement and drive continuous enhancement of customer interactions. This role requires strong analytical skills, a passion for quality, and a proactive approach to coaching and development within a dynamic, fast-paced environment.
Responsibilities:
<ul><li>Monitor and evaluate recorded calls to assess adherence to scripts, product knowledge, and customer satisfaction.</li>
<li>Provide constructive and actionable feedback to agents, highlighting both strengths and areas for improvement.</li>
<li>Develop and maintain call center quality standards, guidelines, and audit processes.</li>
<li>Conduct regular performance audits to identify trends and areas for development within the support team.</li>
<li>Analyze key call metrics such as average handle time, first call resolution rates, and customer satisfaction scores to drive continuous improvement.</li>
<li>Design and deliver targeted training and coaching sessions to help agents enhance their skills and performance.</li>
<li>Collaborate with management to identify and implement strategies to improve overall call center quality and customer service delivery.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in a relevant field.</li>
<li>Proven experience in a call center quality assurance role is preferred.</li>
<li>Certification in customer service or quality assurance is a plus.</li>
<li>Strong listening skills with the ability to attentively analyze and evaluate recorded calls.</li>
<li>Effective communication and coaching skills for providing actionable feedback to agents.</li>
<li>Solid understanding of customer service best practices, particularly within a call center environment.</li>
</ul>
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Quality Assurance Executive (Call Center)

724.ONE

Experience Required: 0- 6 MonthsWe are looking for a detail-oriented and motivated QA Executive to join our team. The ideal candidate should have a basic understanding of quality assurance processes and strong communication skills.Requirements:<ul><li>6 months of experience in Quality Assurance (Manual Testing preferred)</li><li>Strong English communication skills (written and verbal)</li><li>Good understanding of QA concepts, testing methodologies, and bug reporting</li><li>Problem-solving mindset with strong analytical thinking</li><li>Confidence in communication and task handling</li><li>Ability to manage multiple tasks simultaneously</li><li>Basic knowledge of SDLC/STLC is a plus</li></ul>Key Responsibilities:<ul><li>Execute test cases and report bugs effectively</li><li>Coordinate with the development team to resolve issues</li><li>Ensure product quality before release</li><li>Maintain clear documentation of test results</li></ul>How to Apply: Share your CV at hr@724.oneJob Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Quality Assurance Engineer

Position: QA Executive Location: Islamabad | Onsite, Rotational Company: Abacus Consulting Deadline to Apply: 20 February 2026 Experience Required: Minimum 3 years (including 1 year in a QA/Operations leadership role)About the RoleAbacus Consulting is hiring a QA Executive for its Islamabad-based Fintech project. The role focuses on ensuring service quality while strengthening agent capabilities through performance monitoring, coaching, and targeted training interventions.Key Responsibilities<ul><li>Monitor and evaluate agent performance through call/chat audits and quality assessments</li><li>Provide structured feedback and coaching to improve individual and team performance</li><li>Identify performance gaps and develop Performance Improvement Plans (PIPs)</li><li>Design and deliver training programs for new hires and existing employees</li><li>Conduct refresher sessions to address recurring quality and skill gaps</li><li>Develop and maintain training materials, SOPs, and quality frameworks</li><li>Track quality trends and training effectiveness using KPIs and performance data</li><li>Conduct calibration sessions to ensure evaluation consistency</li><li>Collaborate with Operations to align quality standards with business objectives</li><li>Maintain accurate documentation of audits, coaching, and training activities</li><li>Provide insights to support process improvement and service excellence</li></ul>Eligibility Criteria<ul><li>Bachelor&rsquo;s degree (required)</li><li>Minimum 3 years of relevant experience in QA, Quality Assurance, or Contact Center Operations</li><li>At least 1 year of leadership or team handling experience in QA/Operations</li><li>Experience in call center, digital support, or customer service environments preferred</li></ul>Required Skills<ul><li>Quality monitoring and evaluation</li><li>Coaching and performance management</li><li>Training design and facilitation</li><li>Strong analytical and reporting skills</li><li>Excellent communication and stakeholder management</li><li>Proficiency in MS Office (Excel, PowerPoint)</li><li>Familiarity with CRM and quality monitoring tools</li></ul>How to ApplyInterested candidates may apply through the platform.For quicker consideration, you may also share your CV via WhatsApp at: 0331-5475955Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have at least 3 years of experience in Quality Assurance or Contact Center Operations?</li><li>Have you worked in a lead or supervisory capacity (minimum 1 year) in QA or Operations?</li><li>Do you have experience in call/chat monitoring and conducting quality audits?</li></ul>Work Location: In person

QA Executive - Customer Service, Fintech Project, Islamabad

SkyyRider Electric Pvt.Ltd.

Job Title:Quality Check &amp; Logistics Executive Location:BhubaneswarDepartment: OperationsSalary-10k to 15kAbout the RoleWe are seeking a dynamic and detail-oriented Quality Checking &amp; Logistics Executive to join our growing operations team at Skyy Rider Electric Pvt. Ltd..This role is crucial in maintaining product quality standards and ensuring seamless logistics and dispatch operations. The ideal candidate will have a strong understanding of quality inspection processes, supply chain coordination, and operational efficiency within a manufacturing environment.Key ResponsibilitiesQuality Assurance<ul><li>Conduct detailed inspection of finished goods and components to ensure compliance with company and client standards.</li><li>Identify defects, record non-conformities, and coordinate with the production team for corrective actions.</li><li>Maintain inspection reports, test records, and quality documentation.</li><li>Support continuous improvement initiatives and ensure adherence to company quality policies.</li><li>Participate in internal quality audits and implement preventive measures to reduce rework or rejection.</li></ul>Logistics &amp; Dispatch Management<ul><li>Plan, coordinate, and execute daily dispatch operations for timely delivery to customers and internal sites.</li><li>Manage transport vendors, negotiate logistics costs, and track shipments to ensure on-time delivery.</li><li>Prepare all logistics documents including invoices, delivery challans, and e-way bills.</li><li>Oversee warehouse operations, including inventory control, packaging, and labeling.</li><li>Maintain accurate records of stock movement and assist in inventory reconciliation.</li><li>Collaborate with sales, production, and finance teams for smooth order fulfillment.</li></ul>Desired Skills &amp; Competencies<ul><li>Strong analytical and problem-solving skills.</li><li>Sound knowledge of quality inspection methods and logistics operations.</li><li>Excellent communication, coordination, and documentation skills.</li><li>Proficiency in MS Office (Excel, Word) and ERP or inventory management tools.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul>Qualification &amp; Experience<ul><li>Bachelor&rsquo;s Degree / Diploma in Mechanical, Electrical, or Production Engineering, or equivalent.</li><li>0-1years of experience in quality control and logistics management (preferably in manufacturing, automobile, or EV sector).</li></ul>Job Types: Full-time, FresherPay: Up to ₹15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Provident Fund</li></ul>Work Location: In person

Quality Check & Logistics Executive

Adani Group

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group:
 
 Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O&amp;M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Wind Turbine Generator (WTG)
 
 
 :
 
 Adani Wind Turbine Generators (WTG) is a leading player in the renewable energy sector, specializing in the design, manufacturing, and installation of high-performance wind turbine systems. With a commitment to sustainability, Adani WTGs deliver efficient and reliable energy solutions, contributing to clean power generation across global markets.
 
 
 
 Job Purpose
 
 
 
 Executive - Fabrication &amp; FRP (QA) plays a critical role in ensuring the quality and durability of fabricated and fiber-reinforced plastic (FRP) components, including nacelle covers, tower sections, and blade reinforcements, by conducting detailed inspections, non-destructive testing (NDT), and precise dimensional measurements. This role is responsible for verifying compliance with material and design specifications to support optimal performance and durability in harsh environmental conditions. Through hands-on monitoring and in-process quality control, Executive - Fabrication &amp; FRP (QA) ensures that fabrication and FRP processes adhere to the highest standards, addressing factors like corrosion resistance, coating integrity, and structural strength. Additionally, this role supports continuous quality improvement by providing feedback on inspection findings and collaborating with production teams to resolve process deviations, contributing to the assembly of robust, high-performance wind turbine systems that align with industry and organizational benchmarks.
 
 
 
 Responsibilities
 
 
 
 
 Chemical and Mechanical Testing
 
 
 
 <ul>
 <li>
 Perform chemical and mechanical tests to verify material strength and durability in fabricated and FRP components, such as nacelle covers, blade skins, and structural supports.
 </li>
 <li>
 Analyze test results for tensile strength, elasticity, and fatigue resistance, ensuring compliance with specifications for WTG components subjected to high wind and operational loads.
 </li>
 <li>
 Ensure traceability and accuracy of material compositions for critical parts through chemical analysis, identifying any impurities that may impact long-term performance.
 
 
 </li>
 </ul>
 
 Corrosion Protection Systems Inspection
 
 
 
 <ul>
 <li>
 Conduct inspections of corrosion protection applications, ensuring that coatings on fabricated and FRP parts meet standards for offshore and coastal installations.
 </li>
 <li>
 Evaluate coating thickness and adhesion to critical components like tower sections and nacelle frames, confirming their durability in harsh environmental conditions.
 </li>
 <li>
 Document corrosion protection system compliance, focusing on areas where protection ensures the structural integrity of the blades, tower, and hub.
 
 
 </li>
 </ul>
 
 Dynamic Modeling and Simulation Support
 
 
 
 <ul>
 <li>
 Apply insights from dynamic modeling and simulations to assess the performance of fabricated and FRP components under operational stresses and environmental conditions.
 </li>
 <li>
 Assist in analyzing simulated load distributions on nacelle and blade structures, identifying potential stress points and informing quality enhancement practices.
 </li>
 <li>
 Collaborate with engineering teams to ensure simulation results align with real-world performance standards, optimizing component reliability in WTG operations.
 
 
 </li>
 </ul>
 
 Fabrication Process Quality Assurance
 
 
 
 <ul>
 <li>
 Oversee quality checks throughout fabrication processes for components like nacelle frames, blade roots, and tower sections, ensuring structural precision.
 </li>
 <li>
 Conduct inspections to verify dimensions, weld quality, and alignment, preventing defects that could compromise assembly and operation.
 </li>
 <li>
 Collaborate with the production team to identify and address fabrication inconsistencies, providing feedback to improve quality controls for WTG assemblies.
 
 
 </li>
 </ul>
 
 In-Process Quality Control (IPQC) Implementation
 
 
 
 <ul>
 <li>
 Monitor IPQC activities throughout fabrication and FRP processes, ensuring adherence to checkpoints for blade skins, tower segments, and nacelle components.
 </li>
 <li>
 Conduct in-line inspections to detect surface or structural defects early, facilitating timely corrective actions and maintaining quality throughout production.
 
 
 </li>
 </ul>
 
 Machining Process Compliance
 
 
 
 <ul>
 <li>
 Inspect machining quality on fabricated components such as tower flanges, nacelle mounts, and blade attachments to ensure precise tolerances are met.
 </li>
 <li>
 Oversee post-machining inspection processes, addressing any dimensional discrepancies to guarantee compliance with specifications for turbine assemblies.
 </li>
 <li>
 Document machining results and collaborate on process adjustments as needed, ensuring consistency in part quality for the assembly of blades, hubs, and towers.
 
 
 </li>
 </ul>
 
 Manufacturing Processes - Forming Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct quality checks on forming processes for FRP and fabricated parts, such as tower segments and nacelle covers, ensuring materials conform to required shapes and strengths.
 </li>
 <li>
 Verify forming precision in components subjected to dynamic stresses, helping prevent structural failures within turbine assemblies.
 </li>
 <li>
 Work with the manufacturing team to address forming inconsistencies, recommending adjustments to reduce waste and enhance production quality.
 
 
 </li>
 </ul>
 
 Metallurgical Analysis and Material Integrity Verification
 
 
 
 <ul>
 <li>
 Perform metallurgical analysis to inspect grain structure and assess the structural suitability of metals used in fabricated and FRP components.
 </li>
 <li>
 Conduct microstructural evaluations for critical areas like nacelle frames and tower segments, identifying any anomalies like porosity that may compromise component reliability.
 </li>
 <li>
 Provide feedback to suppliers on metallurgical findings, supporting process improvements in material integrity for turbine components.
 
 
 </li>
 </ul>
 
 Non-Destructive Testing (NDT) and Evaluation (NDE) Execution
 
 
 
 <ul>
 <li>
 Carry out non-destructive testing (NDT) methods, such as ultrasonic and radiographic inspections, on FRP and fabricated components to detect internal and surface defects.
 </li>
 <li>
 Analyze NDT results for nacelle shells, tower sections, and blade reinforcements, ensuring that parts meet stringent quality standards for operational reliability.
 
 
 </li>
 </ul>
 
 Metrology and Precision Measurement Practices
 
 
 
 <ul>
 <li>
 Use precision measurement tools to verify dimensional accuracy for fabricated and FRP components, such as nacelle mounts and blade root attachments.
 </li>
 <li>
 Ensure calibration and accurate usage of metrology tools, helping maintain close alignment with design tolerances in parts critical to turbine performance.
 </li>
 <li>
 Document and maintain measurement records, supporting traceability and accountability within the quality assurance process for WTG assemblies.
 
 
 </li>
 </ul>
 
 Process Design and Optimization Assistance
 
 
 
 <ul>
 <li>
 Support initiatives aimed at optimizing fabrication and FRP processes, identifying inefficiencies that impact quality control for nacelle, tower, and blade manufacturing.
 </li>
 <li>
 Assist in implementing lean practices within the QA function to reduce process variability, ensuring production consistency and alignment with industry standards.
 </li>
 <li>
 Participate in cross-functional reviews to refine quality standards, enabling effective adjustments in response to process improvements.
 
 
 </li>
 </ul>
 
 Risk Assessment and Management in Fabrication QA
 
 
 
 <ul>
 <li>
 Assist in conducting risk assessments to identify quality risks within fabrication and FRP processes, prioritizing issues that impact nacelle, tower, and blade quality.
 </li>
 <li>
 Implement preventive actions based on identified risks, minimizing the likelihood of defects and failures in critical turbine assemblies.
 </li>
 <li>
 Contribute to risk management plans specific to fabrication QA, ensuring preventive measures support high product reliability in final assemblies.
 
 
 </li>
 </ul>
 
 Technical Documentation and Reporting
 
 
 
 <ul>
 <li>
 Maintain accurate and detailed documentation for quality inspections on fabricated and FRP parts, including reports on NDT, material compliance, and dimensional checks.
 </li>
 <li>
 Prepare records and reports needed for audits and compliance checks, ensuring that WTG components meet industry and regulatory standards.
 </li>
 <li>
 Ensure proper storage of technical documentation for traceability, supporting transparency and accountability in quality assurance processes.
 
 
 </li>
 </ul>
 
 Welding Techniques and Quality Inspection
 
 
 
 <ul>
 <li>
 Conduct inspections on welded joints in fabricated components such as nacelle frames, tower sections, and blade supports, verifying alignment and strength.
 </li>
 <li>
 Evaluate weld quality using visual and NDT methods, ensuring compliance with standards for structural stability within turbine assemblies.
 </li>
 <li>
 Collaborate with welders to address defects, providing feedback on improvements to meet high-quality welding standards in FRP and fabricated structures.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 <ul>
 <li>
 Lead - Fabrication &amp; FRP (QA)
 </li>
 <li>
 Fabrication &amp; FRP Engineer (QA)
 </li>
 <li>
 Executive - Casting, Forging &amp; Fasteners (QA)
 </li>
 <li>
 Engineer - Plant (Mechanical) (QA N&amp;H)
 </li>
 <li>
 Engineer - Moulding (QA Blade)
 </li>
 <li>
 Engineer - Finishing (QA Blade)
 </li>
 <li>
 Production - Nacelle &amp; Hub Team
 </li>
 <li>
 Production - Blade Team
 </li>
 <li>
 Central Planning Team
 </li>
 <li>
 Engineering &amp; Services Team
 
 
 </li>
 </ul>
 
 Key Stakeholders - External
 
 
 
 <ul>
 <li>
 Fabrication and FRP suppliers
 </li>
 <li>
 Inspection and testing service providers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Educational Background:
 
 
 
 <ul>
 <li>
 Diploma or bachelor&rsquo;s degree in mechanical engineering or Materials Science.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 5+ years of experience in inspection and quality control of fabricated and composite components.
 
 
 </li>
 </ul>
 
 Industry Knowledge
 
 
 
 <ul>
 <li>
 Proficiency in inspection techniques for welded and FRP components in industrial applications.
 </li>
 </ul>
</div>

Assistant Manager - Engineering

Trango Tek

About Us:Libermann International is a Family-owned business which originates, manufactures and markets high end quality and advanced textile apparels &amp; gloves for versatile industries, solvating it with the power of Rise to Quality. For more than last three decades, company has experienced rapid growth in import/export volumes, human capital, turnover as well as revenues. At present, company possesses 4 manufacturing plants, an independent environmental friendly tanning house, advanced knitting and dying unit, robotic Vinyl TPRs production facility, robotic cutting and up to 20 stitching floors. Nizam Son's is market leader within Workwear garments in Pakistan and among the prestigious manufacturers in Asia Pacific.Website: https://www.nizamsons.com/page/about-us.htmlJob Description: The Executive &ndash; Quality Control is responsible for ensuring that all products meet the company&rsquo;s strict quality standards and customer specifications. This role involves monitoring quality control processes, supervising inspections, analyzing data, and leading initiatives to continuously improve product quality and compliance across all manufacturing stages.Responsibilities:<ul><li>Supervise quality control operations during production to ensure adherence to product and process specifications.</li><li>Conduct detailed inspections and testing of raw materials, in-process goods, and finished products to ensure compliance with quality standards.</li><li>Maintain accurate documentation of inspection findings, test results, and corrective actions.</li><li>Identify non-conformities, lead root-cause analysis, and implement effective corrective and preventive actions.</li><li>Collaborate with production, planning, and quality assurance teams to resolve quality issues and improve process consistency.</li><li>Ensure compliance with customer requirements, internal policies, and relevant international standards.</li><li>Participate in internal and external audits and prepare quality reports for management review.</li><li>Contribute to continuous improvement initiatives aimed at reducing defects and enhancing product reliability.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Textile Engineering, Quality Management, or a related discipline.</li><li>4&ndash;6 years of experience in Quality Control within the textile or apparel manufacturing sector.</li><li>Strong understanding of inspection techniques, sampling methods, and quality standards.</li><li>Proficiency in MS Office and familiarity with quality documentation and reporting tools.</li><li>Excellent attention to detail, problem-solving, and communication skills.</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Sialkot Gpo: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Quality: 5 years (Required)</li></ul>Work Location: In person

Executive - Quality Control (Apparel)

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