sqa engineer

associate sqa engineer Jobs in Lahore Pakistan

associate sqa engineer

engineering manager Jobs in Lahore Pakistan

engineering manager

junior qa engineer Jobs in Lahore Pakistan

junior qa engineer

quality assurance analyst Jobs in Lahore Pakistan

quality assurance analyst

quality assurance manager

Zepto Systems Limited

We are seeking a highly skilled SQA Automation Manager to lead our quality assurance automation strategy and ensure the delivery of high-quality SaaS products. The ideal candidate will manage a team of QA engineers, architect automation frameworks, and continuously improve automated testing processes across the organization.Key Responsibilities:<ul><li>Lead and mentor a team of SQA engineers in designing, developing, and executing automated test frameworks and scripts.</li><li>Drive Behavior-Driven Development (BDD) initiatives and review Gherkin feature files.</li><li>Define and implement test strategies for functional, regression, performance, and scalability testing.</li><li>Collaborate with product, development, and DevOps teams to ensure robust test coverage.</li><li>Design and maintain automation frameworks for web, API, and mobile applications.</li><li>Establish KPIs to track testing efficiency, test coverage, and defect management.</li><li>Stay up-to-date with industry trends to continually enhance testing practices.</li><li>Promote continuous improvement in QA tools, processes, and standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>8+ years of experience in Software Quality Assurance, with 4+ years in automation.</li><li>Proven experience leading QA teams and driving quality initiatives.</li><li>Strong expertise with automation tools (e.g., Playwright, Selenium, Cypress, Appium).</li><li>Proficiency in scripting languages such as Java or JavaScript.</li><li>Hands-on experience with API testing (Postman, Rest Assured, SOAP UI).</li><li>Working knowledge of performance testing tools (e.g., JMeter, Gatling).</li><li>Excellent communication, leadership, and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Software Quality Assurance Manager (Automation)

Olympia Chemicals Unit-II 

Job Title: Assistant Manager &ndash; Quality Control Location: Olympia Plant Unit-II, Nathay Khalsa, Near Pattoki, District Kasur Company: Olympia Unit-II (Manufacturer of BreeO and Number 1) Job Type: Full-TimeAbout the Role: We are looking for an Assistant Manager &ndash; Quality Control for our detergent production facility. The candidate should have solid experience in manufacturing quality systems, detergent testing, and analytical methods to ensure consistent product quality.Key Responsibilities:<ul><li>Supervise and lead the Quality Control team.</li><li>Conduct chemical, physical, and performance tests on detergent products.</li><li>Implement and maintain quality assurance systems as per company and industry standards.</li><li>Identify and execute corrective and preventive actions.</li><li>Coordinate with Production, R&amp;D, and Maintenance teams on quality issues.</li><li>Train and guide QC staff for smooth lab operations and proper documentation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Chemistry, Chemical Engineering, or a related field.</li><li>Minimum 5 years of experience in manufacturing or detergent production.</li><li>Strong knowledge of detergent testing and quality parameters.</li><li>Good leadership, reporting, and communication skills.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthWork Location: In person

Assistant Manager Quality Control

Keune Cosmetics Pakistan

Position Summary:The Quality Assurance Manager is responsible for overseeing the quality monitoring and improvement programs across all call center operations. This role ensures that customer interactions (inbound, outbound, chat, and email) meet company standards for excellence in service, compliance, and efficiency. The QA Manager will lead a team of analysts to identify training opportunities, develop performance improvement initiatives, and collaborate with operations and training teams to enhance customer experience.Key Responsibilities:<ul><li>Develop, implement, and maintain a comprehensive Quality Assurance framework for call center operations.</li><li>Lead and manage a team of Quality Analysts to monitor, evaluate, and provide feedback on agent interactions.</li><li>Define quality metrics, scorecards, and calibration processes to ensure consistency and fairness.</li><li>Conduct regular audits of calls, emails, and chat interactions for accuracy, compliance, and service excellence.</li><li>Analyze QA data and trends to identify process gaps, performance issues, and training needs.</li><li>Partner with Training and Operations teams to design and deliver targeted coaching and development programs.</li><li>Ensure compliance with company policies, data protection regulations, and industry standards.</li><li>Prepare and present QA performance reports and actionable insights to senior management.</li><li>Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Lead regular calibration sessions with internal and client stakeholders to align quality expectations.</li><li>Manage QA tools, forms, and software to ensure effective quality monitoring processes.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field (Master&rsquo;s preferred).</li><li>5&ndash;8 years of experience in a call center or BPO environment, with at least 3 years in a QA leadership role.</li><li>Strong knowledge of contact center operations, KPIs, and quality frameworks.</li><li>Experience with QA tools and CRM systems (e.g., NICE, Verint, Five9, Zendesk, Salesforce).</li><li>Proven track record of driving service quality improvements and customer satisfaction.</li><li>Excellent analytical, communication, and leadership skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong attention to detail and process orientation.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Data-driven decision-making</li><li>Coaching and feedback delivery</li><li>Customer-centric mindset</li><li>Process improvement and innovation</li><li>Collaboration and stakeholder management</li></ul>Performance Metrics:<ul><li>Quality score improvement (target vs. actual)</li><li>Reduction in repeat errors / customer complaints</li><li>Calibration accuracy across QA and Ops teams</li><li>Agent performance improvement post-feedback</li><li>Customer satisfaction (CSAT) and First Call Resolution (FCR) rates</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager Quality Assurance Inbound/Out Bound call center

AV Private Limited

Job Title: Quality Assurance ManagerJob Duties and Responsibilities:<ul><li>Collaborate with the CEO and senior leadership to establish, implement, and sustain the organization's quality standards.</li><li>Develop and oversee comprehensive quality control frameworks to ensure adherence to established benchmarks and continuous operational excellence.</li><li>Assess departmental performance and ensure alignment with organizational quality objectives, identifying opportunities for enhancement and optimization.</li><li>Innovate and propose strategic initiatives aimed at improving operational efficiency, productivity, and service delivery, while preserving the integrity of product and service quality.</li><li>Exercise sound judgment in decision-making processes, balancing cost-efficiency with the delivery of superior quality results.</li><li>Work closely with cross-functional teams, including development and technical departments, to drive continuous improvement in service offerings and internal processes.</li></ul>Required Skills:<ul><li>Exceptional proficiency in English communication (both written and verbal).</li><li>Strong analytical acumen with a keen ability to identify problems and devise effective solutions.</li><li>Demonstrated expertise in prioritization, time management, and effective planning.</li><li>Robust conflict resolution capabilities and the ability to manage diverse perspectives with tact and diplomacy.</li><li>Proven ability to work collaboratively in dynamic, multidisciplinary teams.</li><li>Proactive and results-oriented mindset with a relentless drive for excellence.</li></ul>Compensation &amp; Benefits:<ul><li>Salary: Competitive, based on qualifications and in-person interview performance.</li><li>Benefits:</li><li>EOBI (Employees&rsquo; Old-Age Benefits Institution)</li><li>Appreciation-based Lunch/Dinner</li><li>Bi-Annual Salary Increments &amp; Performance-Driven Compensation Enhancements</li><li>Clear Internal Career Growth Pathways and Promotion Opportunities</li></ul>Job Type: Full-Time, PermanentLocation: D2, Johar Town Phase 1, Lahore (Preference will be given to candidates located nearby)Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Quality Assurance Officer -Females Only

EcoEnergy Systems

We are looking for a detail-oriented and proactive Quality Assurance Executive to monitor and evaluate customer interactions across various communication channels. The ideal candidate will ensure that all customer service activities meet company standards, maintain compliance, and continuously improve service quality through effective evaluation and coaching.Key Responsibilities:* Monitor inbound and outbound calls, chat, and email interactions to assess quality and compliance with company standards.* Evaluate agent performance based on pre-defined criteria such as communication skills, accuracy, empathy, and policy adherence.* Provide constructive feedback and coaching to agents to help improve performance and service delivery.* Identify training needs and assist in developing quality improvement initiatives.* Maintain accurate QA reports and share performance insights with management.* Collaborate with team leads and managers to enhance customer satisfaction and overall process efficiency.Requirements:** Bachelor&rsquo;s degree in Business Administration, Communication, or a related field.* Minimum 1&ndash;2 years of experience in a Quality Assurance or similar role (Call Center experience preferred).* Strong analytical, listening, and communication skills.* Ability to provide objective feedback and maintain a professional approach.* Proficiency in MS Office and QA monitoring tools.Job Type: Full-timePay: Rs80,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have working in a Quality Assurance (QA) role within a call center or customer service environment?</li><li>Have you ever monitored and evaluated calls, chats, or emails for quality assurance purposes?</li><li>Do you have experience providing feedback or coaching to customer service agents based on QA evaluations?</li><li>Which QA monitoring or reporting tools have you used before? (e.g., Excel dashboards, Observe.AI, CallMiner, Playvox, Five9, etc.)</li><li>What is your current Salary, Notice Period, and What is your Expected salary for this position?</li></ul>* Are you comfortable working onsite in Johar Town from 2 PM to 11 PM? or 6 working days in a week?<ul><li>What key factors do you usually evaluate when reviewing an agent&rsquo;s call or chat?</li></ul>Work Location: In person

Quality Assurance Executive

Anwar Khawaja Industries Pvt. Limited

Position Title: General Manager &ndash; Textiles Industry: Technical Textiles / Bags / Backpacks / Travel Gear / Sports Accessories Experience Required: 12&ndash;20 Years (with minimum 5 years in a Senior Leadership role) Qualification: MBA / BBA / BE Textile / Supply Chain Management or relevant field Reports To: CEO / Director Team Scope: Merchandising, Sourcing, PPC, QA/QC, Sampling, Product Development, and Supply Chain&#9989; PRIMARY ROLE PURPOSETo lead and manage the complete order lifecycle ranging from product development, costing, sourcing, capacity planning, production execution, quality control, compliance, and final shipment, ensuring profitability, operational efficiency, OTIF delivery, and customer satisfaction.&#9989; KEY RESPONSIBILITIES (FULL PROCESS COVERAGE)1. Product Development (R&amp;D / Sampling / Innovation)<ul><li>Lead new product development (NPD) for bags, accessories, technical textiles, and custom buyer products.</li><li>Approve tech packs, BOMs, artworks, patterns, CADs, stitching styles and construction methods.</li><li>Ensure sample accuracy, fit, performance testing, and pre-production approval.</li><li>Introduce new fabrics, coatings, trims, hardware, and performance materials (PU, PVC, Polyester, Nylon, Ripstop, TPU, EVA, Lamination etc.).</li></ul>2. Costing, Budgeting &amp; Pricing<ul><li>Review and approve cost sheets, consumption sheets, overhead absorption, and target costing.</li><li>Negotiate best commercial terms ensuring healthy gross margins and cost-saving initiatives.</li><li>Achieve yearly cost-reduction targets through alternate sourcing and supplier consolidation.</li></ul>3. Merchandising &amp; Order Management (End-to-End)<ul><li>Oversee complete buyer communication, TNA, WIP, and execution from order inquiry to shipment.</li><li>Monitor BOM finalization, POs, trims/fabric flow, approvals, and production milestones.</li><li>Ensure OTIF (On-Time In-Full) order delivery and zero deviation against buyer SOPs.</li></ul>4. Sourcing &amp; Procurement<ul><li>Develop strong local and international supplier base (China, Vietnam, India, Pakistan).</li><li>Source fabric, trims, accessories, webbing, zipper, sliders, buckles, thread, foam, lining, packaging, metal hardware etc.</li><li>Implement supplier evaluation, lead-time control, cost benchmarking, and long-term agreements.</li></ul>5. Planning &amp; Production Control (PPC)<ul><li>Approve capacity plans, line loading, material planning, and production schedules.</li><li>Ensure strict adherence to TNA through daily review, production audits, and escalation control.</li><li>Drive Lean manufacturing / KAIZEN for efficiency and waste reduction.</li></ul>6. Manufacturing &ndash; Stitching / Cutting / Lamination / Finishing<ul><li>Monitor shop floor KPIs: efficiency, DHU, throughput, absenteeism, idle time, rework, wastage.</li><li>Ensure process excellence in:</li><li>Fabric Inspection &amp; Relaxation</li><li>Cutting (Manual / CNC / Die Punching)</li><li>Lamination / Heat Transfer / PU/TPU Coating</li><li>Stitching &amp; Assembly of Panels and Components</li><li>Finishing, Cleaning, Packing &amp; Metal Detection (if applicable)</li></ul>7. Quality Assurance &amp; Compliance<ul><li>Enforce strict QA systems at inline, end-line and final inspections (AQL standards).</li><li>Responsible for social compliance, buyer audits, environmental standards (SEDEX, BSCI, GRS, ISO, WRAP, OEKO-TEX).</li><li>Lead CAPA for quality failures and buyer claims.</li></ul>8. Logistics, Export &amp; Documentation<ul><li>Oversee export documentation, LC requirements, customs, freight booking &amp; shipments.</li><li>Ensure best freight negotiation and smooth coordination with 3PL, forwarders, CHAs.</li></ul>9. People Leadership<ul><li>Build and develop strong teams in Merchandising, Sourcing, PPC, QA, and PD.</li><li>Conduct performance reviews, skill audits, training, and succession planning.</li><li>Promote a culture of discipline, accountability, professionalism and continuous improvement.</li></ul>&#9989; KEY SKILLS &amp; KNOWLEDGE<ul><li>Strong command on Textile Materials, Construction Methods, Supply Chain, Production Technologies</li><li>Expertise in TNA, Costing, Lean, Capacity Planning, and Buying House Protocols</li><li>Excellent negotiation, commercial acumen, decision-making, and communication skills</li><li>Hands-on experience with ERP, WMS, MRPs, QA protocols, Buyer compliance and documentati</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>production: 10 years (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

General Manager - Textiles

PepsiCo

<div>
 
 Overview
 
 
 
 <ul>
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 Lead the regional Food safety and Quality Assurance function by ensuring.
 </li>
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 Food safety and Quality by design for all new innovations or productivity initiatives, while delivering the right specifications that are fit for purpose and consumer relevant.
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 This role will need to create culture and establish comprehensive and sustainable Food safety and quality programs that drive capability and quality throughout the supply chain.
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 To create, implement and monitor necessary quality and food safety metrics in order to provide needed oversight and governance.
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 Managing suppliers for Pepsico Manufacturing locations for all categories across PAK BU for existing products and new suppliers&rsquo; approvals for Innovation, BCP and Productivity initiatives. SPM initiatives for existing suppliers.
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 Support the PEP+ agenda i.e. sugar reduction, sodium reduction, healthy oil strategy, rpet etc.
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 Supporting expansions and mergers through integration, deployment and qualification of new avenues i.e. new 3rd party manufacturers.
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 Support digital enhancement to improve efficiency.
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 Support the business continuity plans through a risk based approach by conducting risk assessments and providing mitigations to avoid cost and sustain production i.e. variances and concession. new material qualification etc.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
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 Drive FSQA programs in the PAK region PO1 to effectively deliver the aligned AOP Agenda and Long term strategic initiatives.
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 Effectively support the regional product and package innovation agenda by ensuring standards and process are adhered to during the innovation process, delivering &ldquo;quality and food safety by design"
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 Participate in local innovation councils/stage gate ensuring quality and food safety guardrails have been addressed in the stage gate process.
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 For complex innovations, provide needed technical support at plant level to ensure start-up readiness and develop quality system and testing protocols/methods which should be applied for new product introductions.
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 Provide needed oversight and governance by ensuring our quality and food safety standards and protocols are effectively implemented in the manufacturing facilities, and that they are maintained across the supply chain to ensure our products are safe, legal, and meet consumer-defined design across our total portfolio of products.
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 <li>
 Effectively collaborate with regional Quality Control (SC) to jointly develop Quality and Food Safety objectives and targets that deliver on our promise to provide consumers with safe and wholesome products of outstanding quality, consistency, and value.
 </li>
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 Harmonize the quality management programs including testing methods across the region, as needed.
 </li>
 <li>
 Provide needed oversight and governance of established quality systems, managing the issuance of variances to specifications and standards, ensuring needed corrective actions to non-compliances in quality and food safety audits have been implemented, and that the systems and processes that are in place are being adhered to by product developers and SC (QC).
 </li>
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 Provide technical support in the assessment of new contract manufacturing sites, performing needed capability assessment for new manufacturing platforms, and ensuring appropriate design quality and food safety principles have been implemented.
 </li>
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 Approve new suppliers to support Innovation, Productivity and Strategic Supplier agenda.
 </li>
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 Management of existing suppliers and ensuring compliance to Global Standards.
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 Advocate execution of global programs and drive role of Quality connector to Business Unit and Global.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least a bachelor&rsquo;s degree in science or engineering with a strong understanding of beverage and food manufacturing. Master&rsquo;s degree would be preferred, however is not a limitation.
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 Minimum of 8-10 years of experience in Food safety, Quality Assurance, Quality Control (and/or related experience with a proven track record or technical role.
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 Strong orientation of PepsiCo Quality &amp; Food safety systems &amp; processes direct or indirect handling.
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 Demonstrated expertise in Food safety, Quality Assurance, Quality Control, new product development, manufacturing and/or R&amp;D Technical position requiring interface with all of this disciplines.
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 Excellent written and oral communication skills, with the ability to represent PepsiCo internally and externally.
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 High integrity, with personal commitment to corporate values.
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 Ability to travel when required in managing business.
 </li>
 <li>
 Familiarity and comfort with working across varied, diverse, international cultures and specifically have the ability to understand and leverage geographic and cultural drivers across a diverse set of markets.
 </li>
 </ul>
</div>

R&D FSQA Associate Principal Scientist PAK BU PO1

Explore 1257+ Quality assurance manager in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.