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quality assurance engineer

quality assurance manager

ISMAT Rubber Products Ind Ltd

<p>We are looking for an experienced and detail-driven Quality Assurance Manager to oversee all quality control and assurance activities in our manufacturing operations. The ideal candidate will have a strong background in rubber production processes, industry-specific quality standards, and continuous improvement strategies. This role is critical in ensuring our products consistently meet or exceed customer expectations and regulatory requirements.</p><p>Key Responsibilities:</p><p>- Lead the QA team by implementing systems for inspections, testing, and quality audits throughout the production process&mdash;from raw materials to finished goods.</p><p>- Monitor and analyze key quality indicators (e.g., defect rates, customer complaints, scrap/rework data) and implement corrective/preventive actions.</p><p>- Lead root cause analyses (RCA) and implement effective Corrective and Preventive Actions (CAPAs).</p><p>- Coordinate with production, R&amp;D, and maintenance teams to resolve quality issues and optimize processes.</p><p>- Implement new process and documentation for New Product Development (NPD) and PPAP</p><p>- Define KPI&rsquo;s and implement a process to monitor departments related to manuafcturing and customer service at an interval of 6 months.</p><p>- Lead, develop, implement and train production employees to drive quality improvements and production efficiency (eg: incoming raw material testing, in process/ final product inspections and other production related activities)</p><p>- Prepare and maintain documentation required for audits, compliance, and customer requirements.</p><p>- Interface with customers and suppliers on quality-related issues, external audits, and continuous improvement projects.</p><p>- Ensure compliance with environmental and safety regulations applicable to the manufacturing industry.</p><p>- Train staff on quality standards, inspection techniques, and regulatory updates.</p><p>- Develop a plan to implement and track the maintenance shedule of all assets related to production and quality departments.</p><p>- Keep yourself updated with the latest industry safety and quality standards, recommend new process improvements backed by data to managing partners.</p><p>- Ensure data driven process improvements. (idea generation and implementation of atleast one new process improvement every 6 months)</p><p>- Find out and co-ordinate with respective certification agencies for manufacturing quality standards certification ( eg: ISO, IATF, British standards etc)</p><p>- Develop, implement, and manage the Quality Management System (QMS) specific to rubber manufacturing standards (e.g., ISO 9001, IATF 16949, ISO 14001, ISO 45001).</p><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>do you have experience in ISO 9001 QMS?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Quality Assurance in rubber industry: 4 years (Required)</li></ul>

Quality Assurance Manager

Air Arabia

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To execute, monitor and follow up on Quality Assurance audit plans and reviews and surveillance as directed by &ldquo;Quality Assurance Manager&rdquo;. Follow up on corrective measures in line with Air Arabia quality standards and GCAA/CAA and regulatory bodies&rsquo; requirements to ensure compliance with the same across all functions and areas of operation.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with GCAA/CAA/CARs/IOSA/EASA standards and requirements.
  </li>
  <li>
   Participates in updating and communicating the regulations of GCAA/CAA in the corresponding manuals such as MOE, CAMO, etc. in coordination with corresponding personnel in operations and engineering departments
  </li>
  <li>
   Reviews the internal quality standards and regulatory requirements on regular basis in accordance with Air Arabia/GCAA approvals; highlights any variances or changes needed to the &ldquo;Quality Assurance Manager&rdquo; accordingly.
  </li>
  <li>
   Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
  </li>
  <li>
   Cooperates with the department heads/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.
  </li>
  <li>
   Partners with Stakeholders and &ldquo;Quality Assurance Manager&rdquo; to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the Company are satisfactory.
  </li>
  <li>
   Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <ul>
  <li>
   Assists the &ldquo;Quality Assurance Manager&rdquo; in developing and monitoring the adherence to Quality Assurance policies, procedures, and manuals in accordance with Company&rsquo;s requirements; supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc...
  </li>
  <li>
   Performs safety and quality audits and conducts periodic review approvals on Suppliers, Vendors, Subcontractors, Simulator, Ramp and Outstations, this includes but not limited to: MROs, GHAs, Fuel Companies, Cargo, Engines, etc.; raises and follows-up on findings or CAPA in Q-Pulse and with concerned owners.
  </li>
  <li>
   Reviews MDD/ADD/CDL and Reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.
  </li>
  <li>
   Ensures effective liaison with regulatory authorities and other operationally relevant external entities.
  </li>
  <li>
   Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions.
  </li>
  <li>
   Supports the Engineering Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.
  </li>
  <li>
   Assists in the aircrafts delivery/redelivery process and Airworthiness Certificates renewal in coordination with &ldquo;Airworthiness Review Certification Engineer&rdquo;.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree in Aircraft Engineering or equivalent; alternately a diploma or certificate in the related field/ a licenced technician combined with experience and exposure required to fulfil the position requirements.
  </li>
  <li>
   Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO &ndash; Lead Assessor are highly desirable and some may be treated as conditional for this role.
  </li>
  <li>
   Project Management certificate or alternately the proven corresponding working experience is nice to have.
  </li>
  <li>
   Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
  </li>
  <li>
   Excellent command over written and verbal communication skills: reporting, presentations, etc.
  </li>
  <li>
   Fluent in English Language, Arabic Language is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of related working experience in Quality Assurance/Audit in the aviation/airline industry.
  </li>
  <li>
   Extensive exposure to the Civil Aviation Authorities and regulatory bodies&rsquo; legal requirements, preferably GCAA and/or EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.
  </li>
  <li>
   Knowledgeable with working exposure to Commercial /Safety/Internal &amp; External Audit practices.
  </li>
  <li>
   A very good knowledge and exposure on airline Engineering and Flight Operations, standard regulations.
  </li>
  <li>
   Aircrafts technical knowledge and relative exposure to aircrafts maintenance requirements is a plus.
  </li>
  <li>
   Possesses an in-depth knowledge in documentation control systems.
  </li>
  <li>
   Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.
  </li>
  <li>
   Analytical thinking, efficiency and commitment to successful results.
  </li>
  <li>
   Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
  </li>
  <li>
   Cost-oriented, possesses effective problem solving and decision making skills.
  </li>
  <li>
   High accuracy and attention to details.
  </li>
 </ul>
</div>


Quality Assurance Engineer

<p></p><div><div><div><div><div><b>Date: </b>17 Oct 2025
</div></div></div></div><div><div><div><div><b>Company: </b>Air Arabia PJSC (G9)
</div></div></div></div><div><div><div><div><b>Location:
</b>Sharjah, AE
</div></div></div></div><div><div><div><div><b>Country: </b>AE
</div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><ul><li>To execute, internal and external audits, audit reviews, accident and incident investigations, and surveillance as directed by the line manager.
</li><li>Follows up on corrective measures in line with Air Arabia quality standards and the respective Civil Aviation Authorities and regulatory bodies&rsquo; requirements to ensure compliance with the same across all functions and areas of operation.</li>
</ul></div></div><div><div><div><b>Key Result Responsibilities</b></div>
</div><div><div><ul><li>Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks for Flight Operations in accordance with respective Civil Aviation &amp; IOSA standards and requirements. (for e.g. UAE GCAA/CAA/CARs/AMCs).</li></ul>
<ul><li>Assists the Line Manager in formulating, enhancing and monitoring the adherence to Quality Assurance policies, procedures, processes, and manuals to stay abreast with the changing needs and requirements of the Company.</li></ul>
<ul><li>Supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc.</li></ul>
<ul><li>Partners with Stakeholders and Line Manager to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the assigned department are satisfactory.</li></ul>
<ul><li>Reviews regulatory requirements periodically and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.</li></ul>
<ul><li>Establishes and maintains effective liaison with regulatory authorities and other operationally relevant external entities.</li></ul>
<ul><li>Participates in updating and communicating the respective Civil Aviation regulations in the corresponding manuals in coordination with corresponding personnel in Flight Operations division.</li></ul>
<ul><li>Ensures Safety regulations are enforced and followed.</li></ul>
</div></div></div><div><div><div>Key Result Responsibilities - Continued</div>
</div><div><div>
9. Develops, implements and maintains audit schedules, audit standards, and reporting processes in consistence with the quality policy ensuring compliance with relevant regulatory and company requirements.</div>
<div>10. Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.</div>
<div>11. Cooperates with the Flight Operations management to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results.</div>
<div>12. Notifies the concerned parties being reviewed prior to agreed schedules to allow needed arrangements; conducts researches for relevant reference documents and airline specific regulations for compliance.</div>
<div>13. Conducts necessary quality audits and periodic reviews, defines and reports findings, achieves agreement on corrective actions to be taken, and completes the Q-Pulse updates as required.</div>
<div>14. Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.</div>
<div>15. Follows-up on findings or CAPAs in Q-Pulse and with respective departments and parties to ensure closure of findings.</div>
<div>16. Reviews corrective action responses to inspections and internal audit findings for Flight Operations with the Manager &ndash; Quality Assurance periodically.</div>
<div>17. Performs trend analysis of all relevant flight operations audits.</div>
<div>18. Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions. Conducts follow up and review deviations concessions and dispensations as required.</div>
<div>19. Supports the Flight Operations Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.</div>
<div>20. Assists in the development and delivery of training presentations on the Quality Management system across all Flight Operations areas.</div>
<div>21.Conducts follow up on Air Arabia approvals and certifications.</div>
</div></div><div><div><div><b>
Qualifications (Academic, training, languages)</b></div>
</div><div><ul> <li>Bachelor degree in Aircraft Engineering or a Pilot&rsquo;s License or equivalent; alternately a diploma or certificate in a related field combined with needed experieance and exposure required to fulfil the position requirements.</li>
<li>Certificates in Auditing/Quality Assurance/or Compliance such as IOSA or ISO&ndash;Lead Assessor are desirable.</li>
<li>Project Management certificate or alternately the proven corresponding working experience is nice to have.</li>
<li>Professional membership of associations related to the Aviation/Airlines industry or is an advantage.</li>
<li>Proficient in Microsoft Office, Internet and Web Search, Q-Plus is preferred.</li>
<li>Excellent command over written and verbal communication skills: reporting, presentations, etc.</li>
 <li>Good English Language, Arabic Language is a plus.</li>
</ul></div></div><div><div><div><b>Work Experience</b></div>
</div><div><ul><li>3-5 years of related working experience in the aviation/airlines industry in the Flight Operations department in Quality Assurance/Audit or related position.</li>
<li>Exposure to the Civil Aviation Authorities and regulatory bodies&rsquo; legal requirements, preferably GCAA and/or CAR/JAR-Ops, EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.</li>
<li>Knowledgeable in ICAO Annexes and ISARPS, and relative exposure to Safety/Internal &amp; External Audit practices.</li>
<li>Ability to understand airline and Flight Operations standard regulations.</li>
<li>Possesses knowledge in documentation control systems.</li>
<li>Familiar with procedures and manuals, regulations and quality standards.</li>
<li>A balanced personality with focus, analytical thinking, efficiency and commitment to successful results.
</li><li>Proven skills in analysing data, identifying irregularities and recommending corrective measures.</li>
<li>Cost-oriented, possesses effective problem solving and negotiation skills.</li>
<li>High accuracy and attention to details.</li>
<li>Effective team player capable of supporting teams of different functions.</li></ul></div></div></div></div></div></div></div></div><p></p>

Flight Operations Auditor

Grant Thornton

<div><div><h4 class="jobSectionHeader"><b>Job Overview</b></h4>
<p></p><div><div>We&rsquo;re a large and growing professional services firm that still feels like a community. We employ over 750 people across the UAE and experiencing exciting growth! We truly care about our colleagues, our clients, and the communities where we work and live.<br>
<br>
We are looking for talented and driven professionals to join our growing External Audit team at Grant Thornton. Whether you are stepping into an Assistant Manager role or already operating at Manager level, you will play a key part in delivering high-quality audit services to a diverse portfolio of clients across both Financial Services and non-Financial Services sectors.
<br>
<br>
<b>Let us paint a picture for you
</b><br>
<br>
Imagine being part of a team that puts &ldquo;we before me&rdquo;, where flexibility is a mindset, and where you trust your colleagues to have your back.
<br>
<br>
Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais &ndash; bring your true self to work. Be a part of a team driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.
<br>
<br>
Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.
<br>
<br>
<b>About the External Audit Service Line
</b><br>
<br>
Providing a wide range of Audit and Assurance services to private, public and international companies across various sectors. We work closely with over 700 companies annually, ranging from SMEs to international listed companies. The client base is exciting and fast growing. Our people are committed to delivering best-in-class assurance services in locations where you are. We respond to the challenges of our clients with high quality, value for money technical solutions every time.
<br>
<br>
<b>As an Assistant Manager / Manager your responsibilities will include:
</b><br>
<br>
<ul><li>Lead audit engagements, agree on audit timetables, brief audit teams (including specialists), and monitor budgets
</li></ul><br>
<ul><li>Ensure audit work is completed profitably, timely, and in accordance with professional standards
</li></ul><br>
<ul><li>Build and maintain strong client relationships, ensuring exceptional service and clear communication
</li></ul><br>
<ul><li>Manage, coach, and motivate team members, providing regular feedback and supporting their development
</li></ul><br>
<ul><li>Maintain high-quality audit documentation and adhere to the firm&rsquo;s risk management policies
</li></ul><br>
<ul><li>Apply technical knowledge to resolve complex accounting and audit issues
</li></ul><br>
<ul><li>Contribute to a positive team culture and support the development of junior staff
</li></ul></div></div><p></p><h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><div><b>Think you've got what it takes to be an Assistant Manager / Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</b><br>
<br>
<ul><li>At least four years of experience in external audit in an international professional services firm
</li></ul><br>
<ul><li>Completed professional qualification (CA, ACA, ACCA, CPA)
</li></ul><br>
<ul><li>Strong technical accounting skills with sound knowledge of IFRS
</li></ul><br>
<ul><li>Excellent verbal and written communication skills in English
</li></ul><br>
<ul><li>Experience auditing a range of industries across FS and non-FS
</li></ul><br>
<ul><li>Ability to manage multiple engagements and competing priorities
</li></ul><br>
<ul><li>Strong leadership, organizational, and project management skills
</li></ul><br>
<ul><li>Experience coaching and developing others
</li></ul><br>
<ul><li>Proficiency in audit software and Microsoft Office tools</li></ul></div>
<ul><li>Fluency in Arabic</li></ul></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Sharjah, UAE</div>
</div><div><div>Job Role</div>
<div>Audit &amp; Assurance</div>
</div><div><div>Joining Date</div>
<div>Dec-2025</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid-Management</div></div></div></div></div>

Assistant Manager/Manager - External Audit | Assurance | Sharjah | Arabic Speaker

Yethi Consulting Private Limited

<div><b>Job Details</b><p></p>
<p><b>Job Title</b></p>
<p><b>Senior Test Quality Analyst -Supply Chain Finance
</b></p><p><b>Division</b></p>
<p><b>WB
</b></p><p><b>Department / Unit</b></p>
<p><b>Transaction banking</b></p>
<p><b>Direct Line Manager</b></p>
<p><b>Product Owner</b></p><br>
<p></p><b>Job Purpose</b><p></p>
Conduct User Acceptance Testing (UAT) requirements for upcoming SCF project Create and execute test strategies, scenarios and test cases covering end to end workflow of the products, including client &amp; mid office portal Support IB team on ensuring all the aspects of UAT is covered in conjunction with approved BRD/FSD documents Manage end to end defect cycle, defect reports, triage calls and ensure all defects are addresses and agreed upon Possess SCF knowledge &amp; understanding to perform and Identify abnormalities/flow glitches if any, ensuring the product delivery quality is intact.<br>
<p></p><b>Job Accountabilities</b><p></p>
<b>Description</b><p></p>
<b>Performance Indicators</b><p></p>
<ul><li>Test Planning &amp; Execution</li></ul>
<ul><li>Own and lead the overall test management activities to ensure product quality, resulting in successful UAT closure.</li></ul>
<ul><li>Create and execute comprehensive test plans, test cases, and scripts.
</li></ul><ul><li>Maintain test artifacts , evidences and defect tracker.</li></ul>
<ul><li>Ensure rigorous software and system testing, mitigating potential risks and issues.</li></ul>
<ul><li>Quality Assurance &amp; Metrics</li></ul>
<ul><li>Establish and maintain quality assurance standards and processes.</li></ul>
<ul><li>Review functional requirements &amp; identify gaps if any
</li></ul><ul><li>Cross-Functional Collaboration</li></ul>
<ul><li>Work closely with development, product management, and operations teams.</li></ul>
<ul><li>Ensure seamless integration of testing into the overall project lifecycle.</li></ul>
<ul><li>Co-ordinate with relevant Vendor teams to resolve issues and challenges related to UAT.</li></ul>
<ul><li>Risk Management</li></ul>
<ul><li>Identify, analyze, and mitigate risks related to software and system releases.</li></ul>
<ul><li>Record defects in systematic manner
</li></ul><ul><li>Data Management Risks &amp; Issues Management</li></ul>
<ul><li>Strict adherence to corporate policies &amp; procedures, code of conduct, and applicable laws &amp; regulations, to safeguard the customer interest, and Bank&rsquo;s reputation.</li></ul><br>
<p></p><b>Qualifications, Experience &amp; Skills</b><br>
<p></p>
<p></p><b>Essential</b><p></p>
<b>Desirable</b><p></p>
<p><b>Qualifications</b></p>
<ul><li>Bachelor&rsquo;s Degree in Computer Science, IT, Engineering, or a related field
</li></ul><ul><li>Proven track record in managing and delivering large-scale testing projects.</li></ul>
<ul><li>Advanced degrees/certifications in software testing are a plus</li></ul>
<p><b>Experience</b></p>
<ul><li>5+ years of experience in software testing and QA,
</li></ul><ul><li>At least 2 years&rsquo; experience in Supply Chain Finance projects/ Testing
</li></ul><ul><li>At least 2 years in a lead tester role covering end to end Supply Chain Finance (SCF) system
</li></ul><p><b>Job Specific Skills</b></p>
<ul><li>Proficiency in understanding &amp; executing Testing Strategy, Test architecture, Framework and governance of SCF Products</li></ul>
<ul><li>Exposure &amp; understanding of Temenos CORE banking versions</li></ul><br>
<p></p><ul><li>Proficiency in SQL, API, Postman, database management, testing tools and frameworks.</li></ul>
<p><b>Preferred Certification / Training</b></p>
<ul><li>Certifications in Software testing and Quality assurance e.g. Brain Bench</li></ul>
<ul><li>Functional certifications related to Banking</li></ul>
<p><b>Generic Skills Requirements</b></p>
<ul><li>Excellent skills in MS Office (Outlook, Excel, PPT, Word).</li></ul>
<ul><li>Competent in Management/ Executive Presentations &amp; Reports.</li></ul></div>

Senior Test Quality Analyst -Supply Chain Finance

EmiraTalent

<p>NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move.</p> Role Objective <p>Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development.</p> <p>In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns.</p> Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications <p>Required Experience: Manager</p>

Call Centre Team LeadManager

MIMAR MODELS MODEL BUILDERS

<p>We are looking for a dynamic Architect Project Manager to lead architectural model production projects from concept to delivery. This role involves end-to-end project management, team coordination, and strong client interaction to ensure successful outcomes and lasting relationships.</p><p><b>Key Responsibilities:</b></p><ul><li>Plan and manage projects: define scope, timelines, and deliverables</li><li>Allocate resources and coordinate with production and design teams</li><li>Manage project budgets and control material costs</li><li>Identify risks and implement mitigation strategies</li><li>Ensure timely delivery through effective scheduling</li><li>Maintain high-quality standards in all produced models</li><li>Serve as the main point of contact for clients throughout the project</li><li>Build and maintain strong client relationships through regular updates and collaboration</li><li>Lead, guide, and motivate the production team</li><li>Document project progress and generate reports</li><li>Drive continuous improvement in processes and client satisfaction<b>.</b></li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Architecture.</li><li>Strong client-facing and relationship-building skills</li><li>Excellent leadership, communication, and problem-solving abilities</li><li>Experience in project planning, budgeting, and quality assurance</li></ul><p>Hands of experience in Project Management using the software in the field:</p><p>(i) AutoCAD</p><p>(ii) SketchUp</p><p>(iii) 3D Max, Rhino &amp; Revit, Lumion will be an additional advantage.</p><ul><li>Well versed and sound knowledge in the Fabrication of Models, molding and casting, and the ability to supervise talented craftsmen.</li><li>Ability to coordinate and team up with major departments of : Research and Development, Landscaping and Accessories, and Logistics: Moving and Delivery.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED6,000.00 - AED15,000.00 per month</p>

Project Architect

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