quality assurance manager

Sharafi Group Investments

We are looking for an experienced and meticulous Quality Assurance Manager to join our team in Dubai. The primary focus of this role is to ensure that every project in the construction and fit-out industry adheres to our strict brand guidelines, quality standards, and specifications. The successful candidate will implement robust quality control processes that guarantee cost-cutting measures never result in sub-par quality, protecting our reputation for excellence and delivering consistently outstanding project outcomes that is the basis of our brand promise.This is a critical role that requires deep expertise in construction and fit-out quality management, a sharp eye for detail, the ability to enforce uncompromising standards across all project phases while collaborating effectively with project teams, contractors, consultants, and clients and the capacity to understand and adhere to the DNA of our brands, and strong commercial awareness.Key responsibilities1. Ensure quality adherenceDevelop, implement, and continuously improve comprehensive quality assurance systems, processes, and checklists tailored to construction and fit-out projects.Ensure every project strictly adheres to company brand guidelines, approved design specifications, material standards, and finish requirements from concept through handover.Actively monitor and control cost-saving and value-engineering measures to ensure they do not compromise quality, workmanship, durability, or brand promise to customers.2. Oversee execution quality on siteConduct systematic site inspections, quality audits, and progressive checks at key stages of construction and fit-out works to identify defects early and prevent rework.Review and approve materials, mock-ups, samples, workmanship, and finishes against approved benchmarks, drawings, and brand standards before installation or sign-off.3. Cross-functional quality managementCollaborate closely with project managers, site engineers, contractors, consultants, and internal design/operations teams to uphold quality without delaying delivery.Represent the company in quality-related meetings with clients, consultants, authorities, and at project progress reviews as required.4. ReportingIssue quality reports, lead root-cause analysis, and drive timely corrective and preventive actions with both internal project teams and external subcontractors.Prepare clear, professional quality reports, inspection records, snag lists, and handover documentation that meet client and company requirements.Maintain accurate, auditable quality documentation, photographic records, and digital archives for all projects.5. Champion the quality and brand ethos across the organizationLead quality induction, toolbox talks, and training sessions for site teams and subcontractors to embed a culture of quality and brand compliance.RequirementsProven track record of delivering QA/QC on complex or high-specification residential, commercial, hospitality, or retail fit-out projects where brand standards and finish quality are non-negotiable for high-end projects and brands.Demonstrable experience ensuring cost-control and value-engineering measures never result in compromised quality, materials, or workmanship.In-depth knowledge of brand guideline enforcement, material and finish specifications, mock-up approvals, snagging processes, and client handover standards in fit-out projects.Strong commercial acumen with the ability to understand project budgets, tender specifications, and the commercial impact of quality decisions.Excellent inspection, auditing, analytical, and problem-solving skills with a zero-tolerance mindset for sub-standard work.Strong leadership, communication, and interpersonal skills; able to influence contractors, site teams, and stakeholders while maintaining professional relationships.Proficiency in quality management systems, inspection tools, and project documentation platforms.Valid UAE driving license preferred (frequent site visits required).Qualifications &amp; ExperienceBachelor&rsquo;s degree in Civil Engineering, Architecture, Construction Management, Building Surveying, or a related discipline. Professional certifications in Quality Management are highly desirable.Minimum 6-8 years of progressive experience in Quality Assurance / Quality Control within the construction, fit-out, or high-end interior fit-out industry, preferably in the UAE (Dubai experience strongly preferred).Key skills &amp; competenciesQuality management systems, ISO 9001, and construction QA/QC best practicesStrict brand guideline and specification complianceConstruction and high-end fit-out quality control (materials, finishes, workmanship, detailing)Cost-quality balance and oversight of value engineering without quality lossSite inspection, auditing, snagging, and non-conformance managementCross-functional collaboration and stakeholder influenceClear technical report writing and documentation excellenceExceptional attention to detail and uncompromising commitment to qualityKnowledge of UAE construction regulations, local market practices, and industry standardsWork Location: In person

Quality Assurance Manager

Kruger Foods, Inc

<div>Food Safety Quality Assurance Manager: We are currently seeking a highly detailed self-starter for this position. The Food Safety Quality Assurance Manager's primary responsibility is establishing, implementing and maintaining of programs necessary for Food Safety, Quality Systems, HACCP, GMP, SQF 2000 and other regulatory/compliance or customer specific programs, including Food Security. Manage the Quality Assurance Department to ensure quality standards are met and customer satisfaction is achieved. Monitor laboratory testing and results to ensure the highest standards are met. 
 
Selected candidate will have five to seven years experience and/ or training in a food manufacturing environment, two to four years of supervisor experience and at least a Bachelor's degree in Food Science or related field.
 
 
Responsibilities will include but not limited to:
<ul><li>Write quality assurance and food safety policies and procedures so that they are in compliance with individual customer requirements, regulatory requirements and SQF programs.</li>
<li>Responsible for FSMA Compliance</li>
<li>Formulate, direct, and participate in the development and implementation of goals, objectives, policies, and procedures for the quality assurance department.</li>
<li>Oversee the resolution of non-conforming areas.</li>
<li>Conducts Monthly Quality Focused Management meeting with Management and Ownership</li>
<li>Work with production personnel in an advisory role to assist them with quality issues within their departments.</li>
<li>Responsible for continuous improvement efforts with regard to product quality and food safety. Work with management team to achieve continuous process goals</li>
<li>Troubleshoot and resolve product quality problems by researching problems, analyzing data, and developing solutions to problems.</li>
<li>Oversee analytical work done at each step of the production process to assure that quality control standards are maintained.</li>
<li>Maintain, Update and review Product Specifications</li>
<li>Insure compliance with customer specific quality requirements and interfaces</li>
<li>Provide technical support to customers and assist in the resolution of problems.</li>
<li>Hire, train, monitor, and assist employees.</li>
<li>Enforce company policies, establish performance standards, and evaluate employee status.</li>
<li>Maintain and manage the FDA, SSOP programs and review daily documentation generated to assure regulatory and specification compliance</li>
<li>Maintain and Submit Process Filings with FDA on an as needed basis</li>
<li>Acts as liaison for Kruger Foods regarding all regulatory inspections and audits by local county and state health; SQF (GFSI) FDA; Third Party; Kosher/Organic certification organizations; and customers. Ensures compliance with policies and regulations formulated by these organizations.</li>
<li>Reviews all data obtained during all quality assurance activities and implements actions to solve problems that have been identified to ensure consistency with company policies and procedures. Applies statistical process control (SPC) methods for analyzing data as appropriate.</li>
<li>Responsible for Food Quality, Safety and Legality.</li>
<li>Perform or oversee micro and environmental testing as needed.</li>
<li>Develop new products as requested, ensure that products are stable and all food safety standards are met. Complete and file all required documents with FDA and the State of California Food and Drug Branch.</li>
<li>Review, verify and validate HACCP program annually or when any product or line change occurs. Review HACCP records and deviations.</li>
<li>Define acceptable quality parameters as appropriate. Review or revise as necessary. Collect, investigate, trend, troubleshoot and communicate resolution of customer complaints. Provide quarterly reports to Management Team including recommendations or corrective actions that have already occurred.</li>
<li>Conduct periodic internal plant inspections and develop and effective vendor audit program for primary vendors.</li>
<li>Establish and ensure maintenance of Specification Books for all products produced.</li>
<li>Direct special projects such as developing quality procedures for new products and performing product shelf life studies.
</li><li>Perform audits of records, logs, and charts for conformance to quality and food safety related standards. Verify and validate the SQF program at least annually or if a significant change occurs.</li>
<li>Ensure Prerequisite, HACCP, SQF and position based training is conducted and serves as the in-house expert for the food safety, SQF, food security and quality programs. Ensure that standards are met.</li>
<li>Oversee sanitation department and conduct or make arrangements for sanitation training.</li>
</ul><div>We are a well-established growing family owned and operated manufacturing company in the Stockton area that offers and excellent working environment with opportunity for career advancement. We offer a competitive compensation package which includes health, dental, vision, vacation and 401K. 
 
If interested, please attach resume and cover letter along with salary requirements.</div></div>

Food Safety Quality Assurance Manager

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Manager, Quality Assurance - Remote to work at the UHealth campus in Miami, Fl.
CORE JOB SUMMARY
The Manager, Quality Assurance conducts routine, focused, and directed audits of human subject research protocols to ensure compliance with federal and local regulations and guidelines, and research site specific standard operating procedures. The incumbent on this position advises appropriate institutional officials of deficiencies, and recommends necessary corrective actions, with follow up to ensure that needed actions have been implemented. The Manager, Quality Assurance also trains and mentors quality assurance auditors.
CORE JOB FUNCTIONS
<ul><li>Remains in compliance with federal, state, and local regulations, and extramural agencies' requirements, and conducts inquiries of laboratories and research protocols.
</li><li>Prepares reports of investigations and inquiries for internal or external use. Assists in the preparation and presentation of educational programs.
</li><li>Conducts the preparation of research teams for FDA or other regulatory agency audits.
</li><li>Assists research teams with required written responses to observations resulting from audits conducted by regulatory agencies.
</li><li>Reviews audit reports and plans of quality assurance auditors.
</li><li>Monitors new legislation or changes in regulations that might affect the University's compliance in conducting research and recommends changes to administrative policies and procedures.
</li><li>Creates, revises, and maintains internal policies and standard operating procedures, as well as University-wide policies intended to assist University researchers in maintaining compliance with research standards and guidelines.
</li><li>Assists with the preparation of annual reports, summarizing efforts taken and changes to be implemented at both University and department levels.
</li><li>Maintains quality assurance related databases and electronic and paper audit files.
</li><li>Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
</li><li>Ensures employees are trained on controls within the function and on University policy and procedures.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education: Bachelor&rsquo;s Degree in relevant field
Experience: Minimum 5 years relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Ability to maintain effective interpersonal relationships
</li><li>Ability to communicate effectively in both oral and written form
</li><li>Skill in collecting, organizing, and analyzing data
</li><li>Ability to recognize, analyze, and solve a variety of problems
</li><li>Ability to exercise sound judgment in making critical decisions
</li></ul><h1 class="jobSectionHeader">DEPARTMENT ADDENDUM
</h1>Primary:
<ul><li>Develops, verifies, and implements procedures to accomplish SCCC research quality improvement goals.
</li><li>Reviews research protocol compliance and participant adherence to protocol: Reviews documentation of patient/participant screening procedures completed by Principal Investigator and CRS staff and reviews relevant medical information from patient clinic charts/medical records. Reviews logs/progress reports to track protocol compliance for both currently enrolled as well as follow-up patients/participants.
</li><li>Determines data to be collected and provides QC of Clinical Trial Management System (CTMS): Develops forms for collecting/summarizing data. Ensures data integrity and consistency in CTMS and written records. Supports corrections/queries resolution of audits/monitor visits and takes action to develop and implement CAPAs as needed. Establishes/maintains contact with CRS employees, health care providers, community agencies and study sponsors.
 </li><li>Updates appropriate agencies (such as sponsors, IRB, etc.) regarding status of research projects.
</li><li>Provides education to staff about research protocols.
</li></ul>Education:
<ul><li>Supports the development and implementation of a CRS employee orientation program. Participates in the implementation coordination and execution of the continuing education program for CRS employees.
</li><li>Assists with the design, conduct, and implementation of education and training programs for investigators, clinical research coordinators, and research staff in general and with specific emphasis on cooperative group trials.
</li></ul>Quality Initiatives:
<ul><li>Works closely with the CRS, Director Quality Assurance Unit. other CRS staff, and outside quality control/quality assurance personnel, on overseeing all CAPA initiatives.
</li><li>Provides support for, and coordination of quality initiatives primarily for the National Group protocols and non-IND Investigator Initiated Studies. This includes working with CRS staff to address data timeliness and query resolution.
</li><li>Supports the development and management of the CRS SOP portfolio.
 </li><li>Participates in the development of general goals, process improvement plans, and training activities related to research compliance.
</li><li>Works closely with the CRS Director, Quality Assurance Unit to develop and enhance systems and processes as required to improve efficiencies, compliance, and quality of the CRS operation.
</li></ul>Department Specific Qualifications
Certification and Licensing:
<ul><li>Current Research Coordinator certification by the Association of Clinical Research Professionals or Society of Clinical Research Associates or obtained within 1 year of hire.
</li></ul>Experience:
<ul><li>Medical and/or science education strongly preferred.
</li></ul>Knowledge, Skills and Attitudes:
<ul><li>Oncology and cooperative group clinical trial experience preferred.
</li><li>High-level interpersonal skills are required.
</li><li>Excellent English oral and written communication skills required.
</li><li>Thorough understanding of Good Clinical Practice guidelines and the Code of Federal Regulations required.
</li><li>Proficient with Microsoft Office Suite including Excel and Power Point.
</li><li>Knowledge of medical terminology.
</li><li>Ability to manage multiple tasks simultaneously.
</li><li>Attention to detail &amp; accuracy.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Manager, Quality Assurance

Liebherr Group

<div><div>The Quality Assurance, General Manager provides the leadership of the Quality Assurance function across the company.<ul><li>
For consideration, all candidates must apply through our online career portal to be considered for this opportunity. Please note that resumes submitted via email will not be reviewed.</li><li>
This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.</li></ul><h2 class="jobSectionHeader">
Responsibilities</h2><div><ul><li>
Appraises both internal and external customer requirements and ensures their satisfaction.</li><li>
Cascades the Group and Division strategy in terms of Quality Management.</li><li>
Establishes and ensures that Department&rsquo;s goals are in alignment with the company&rsquo;s strategic objectives.</li><li>
Ensures appropriate communication to engage the concerned stakeholders.</li><li>
Assures the compliance of production by checking processes and final output.</li><li>
Interfaces with supplier and customer representatives concerning quality issues and assures implementation of effective corrective action.</li><li>
Facilitates corrective and preventive solutions implementation.</li><li>
Ensures supplier selection &amp; qualification in cooperation with purchasing. Monitors suppliers quality performances and implements appropriate corrective action plan. Participates in suppliers audits.</li><li>
Ensures appropriate communication and/or escalation in critical quality issues concerning supplier matters and/or product quality and/or the quality system.</li><li>
Promotes a safe work environment by ensuring the group and self-follow established safety procedures.</li><li>
Participates in internal and external quality audits as well as third party and customer audits.</li><li>
Leads the local ISO9001 certification process within the multi-site certification.</li><li>
Maintains relevant records of quality reports and statistical reviews, by: collecting, analyzing and summarizing information and trends including customers complain, failed processes, corrective actions, audits results. Ensures reporting at local and Division level.</li><li>
Forecasts operating cost of department and prepares budget.</li><li>
Ensures clarity around priorities and goals for the Quality Assurance area.</li><li>
Works with Senior and Executive Management for strategy development and execution planning.</li><li>
Communicates financial and goal results and key performance indicators to direct and indirect 
reports.</li><li>
Directly supervises 3-6 staff employees and overall responsibility of 18-30 employees.</li></ul></div><h2 class="jobSectionHeader">
Competencies</h2><div><ul><li>
Bachelor's degree (B.S.) in a related discipline and five years related experience and knowledge of assembly of an engineered product (preferably mobile equipment); or equivalent combination of education and experience. Proven experience as a quality manager or relevant department manager position in a similar environment.</li><li>
Travel nationally and internationally up to 20% to customer and supplier sites.</li><li>
Ability to maintain a valid driver's license and passport.</li><li>
Ability to complete and maintain mine ceritifications or safety training such as Mine safety and Health Administration (MSHA) hazard training.</li></ul></div><h2 class="jobSectionHeader">
Our Offer</h2><div>
Pay Range: $180k - 205k
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.</div><div>
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Thomas Steele.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. 
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.</div></div><h2 class="jobSectionHeader">
The company</h2>
In line with its international growth, Liebherr&rsquo;s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr&rsquo;s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States.
<h2 class="jobSectionHeader">Location</h2><div>
Liebherr Mining Equipment Newport News Co.
4100 Chestnut Avenue
23607 Newport News, VA
United States (US)</div><h2 class="jobSectionHeader">
Contact</h2><div>
Thomas Steele
lus-recruiting@liebherr.com</div></div>

General Manager - Quality Assurance

G.P. De Silva Spices Inc.

<div>
 
 Quality Assurance (QA) Supervisor (On-Site Position)
 
 
 
 Pico Rivera, CA
 
 
 <ul>
 <li>
 Full-Time / On-Site
 </li>
 <li>
 $72,000&ndash;$82,000 per year (DOE)
 
 
 
 </li>
 </ul>
 Reports to: QA Manager
 
 
 <ul>
 <li>
 Department: Quality Assurance
 
 
 
 </li>
 </ul>
 
 About De Silva Brothers &amp; Company:
 
 
 
 Since 1955, De Silva Brothers &amp; Company has been an industry leader in ingredient blending, co-packaging, and wholesale distribution of herbs, spices, and custom seasonings. Operating from our facility in Pico Rivera, California, we serve food manufacturers, national retailers, and private label brands across the United States. Our commitment to quality is reflected in our SQF, HACCP, GMP, and Kosher certifications, and in the rigorous standards we hold ourselves and our suppliers to every day.
 
 
 
 Position Overview:
 
 
 
 De Silva Brothers &amp; Company is seeking an experienced and detail-oriented Quality Assurance Supervisor to join our QA department. This is a key leadership role &mdash; the second-in-command within the department &mdash; responsible for supporting the QA Manager in overseeing all aspects of food safety, product quality, regulatory compliance, and supplier verification. The ideal candidate brings a strong background in food manufacturing quality systems and thrives in a fast-paced, compliance-driven environment.
 
 
 
 Key Responsibilities:
 
 
 
 Quality Assurance &amp; Food Safety
 
 
 <ul>
 <li>
 Assist the QA Manager in overseeing day-to-day quality assurance operations across all product lines including spices, herbs, blends, and co-packed goods
 </li>
 <li>
 Enforce compliance with HACCP, SQF, GMP, Kosher, and all applicable federal and state food safety regulations
 </li>
 <li>
 Monitor and document microbiological and chemical testing of incoming ingredients and finished products
 </li>
 <li>
 Conduct internal audits and inspections to ensure continued adherence to food safety standards
 </li>
 <li>
 Act as QA Manager designee in their absence, providing leadership and decision-making authority for the department
 
 
 
 </li>
 </ul>
 Supplier &amp; Vendor Management
 
 
 <ul>
 <li>
 Support the vendor approval and ongoing verification program, including review of Certificates of Analysis, product specs, and Kosher certificates
 </li>
 <li>
 Evaluate and qualify new suppliers in accordance with company standards and regulatory requirements
 </li>
 <li>
 Maintain accurate records of supplier compliance documentation and annual review status
 
 
 
 </li>
 </ul>
 Documentation &amp; Compliance
 
 
 <ul>
 <li>
 Maintain and update QA records, SOPs, HACCP plans, and regulatory documentation
 </li>
 <li>
 Prepare and respond to customer requests for Product Specifications, Certificates of Analysis, and quality documentation
 </li>
 <li>
 Ensure traceability records are complete, accurate, and audit-ready at all times
 </li>
 <li>
 Support third-party audits (SQF, Kosher, customer audits) and help implement corrective actions
 
 
 
 </li>
 </ul>
 Team &amp; Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Supervise and mentor QA team members, providing guidance and performance feedback
 </li>
 <li>
 Collaborate with production, R&amp;D, and procurement teams to resolve quality issues and drive continuous improvement
 </li>
 <li>
 Lead investigations into non-conformances, customer complaints, and product holds; oversee root cause analysis and CAPA processes
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 3&ndash;6 years of experience in quality assurance or food safety within a food manufacturing environment
 </li>
 <li>
 Strong working knowledge of HACCP, SQF, GMP, and FDA food safety regulations
 </li>
 <li>
 Experience with microbiological and chemical testing procedures
 </li>
 <li>
 Demonstrated ability to lead, supervise, and develop a team
 </li>
 <li>
 Excellent attention to detail, organizational skills, and documentation practices
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
 
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Food Science, Biology, Chemistry, or a related field
 </li>
 <li>
 HACCP certification (PCQI or equivalent)
 </li>
 <li>
 SQF Practitioner certification
 </li>
 <li>
 Experience in spice, herb, seasoning, or dry ingredient processing
 </li>
 <li>
 Familiarity with co-packing and private label operations
 </li>
 <li>
 Bilingual (English/Spanish) a plus
 
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits:
 
 
 
 De Silva Brothers &amp; Company offers competitive compensation and a supportive work environment. This position includes:
 
 
 <ul>
 <li>
 Annual salary: $72,000&ndash;$82,000 depending on experience
 </li>
 <li>
 401(k) and 401(k) Match
 </li>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off and company holidays
 </li>
 <li>
 Opportunities for professional development and advancement
 </li>
 </ul>
</div>

Quality Assurance Supervisor

OTG Management

Job Title: General Manager, Operational Compliance
 
Location: Newark Liberty International Airport (EWR)
 
Department: Operations
 
Compensation: $75k - $85k
 
Reports to: Airport Director
 
Who We Are
 
On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.
 
How We Do Business
 
How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.
 
Why This Job Is a Big Deal!
 
The General Manager of Operational Compliance is a hands-on operational leader responsible for driving excellence in Food Safety, Workplace Safety, Fire Safety and Quality Assurance across all airport restaurants and markets.
 
Unlike a traditional restaurant General Manager, this role does not oversee a single business unit.
 
Instead, this leader partners directly with the Operations team to strengthen execution across the airport through coaching, training, validation, and follow-up.
 
The position is highly visible within the operation, spending the majority of time in the field working alongside General Managers, Executive Chefs, Managers, and hourly crew members to ensure OTG's operational standards are consistently executed.
 
The primary objective of this role is to build a culture of safety, accountability, operational discipline, and continuous improvement through leadership presence, validation, coaching, and sustained follow-through.
 
In this Role you will…
 
Partner with Operations to ensure all locations consistently operate in compliance with OTG, Port Authority, Health Department, NSF, Property Management, and all other regulatory and company standards.
 
Conduct routine operational audits, validation walkthroughs, and restaurant inspections to verify execution of Food Safety, Workplace Safety, Fire Safety, Quality Assurance, cleanliness, organization, and operational standards.
 
Train, coach, and develop salaried leaders and hourly crew members on food safety, workplace safety, operational procedures, sanitation, and all compliance-related systems.
 
Lead and manage follow-up on all audit findings, inspections, corrective action plans, and operational deficiencies, ensuring actions are completed on time, root causes are addressed, and improvements are sustained.
 
Coordinate with Facilities, Maintenance, vendors, and cross-functional support teams to ensure repairs, equipment issues, work orders, and other operational items impacting compliance are resolved in a timely manner.
 
Validate operational systems including temperature logs, sanitation practices, cleaning schedules, equipment maintenance, opening and closing procedures, safety documentation, and all other required operational records.
 
Partner with restaurant leadership to prepare for and successfully execute NSF, Health Department, Port Authority, Property Management, and other operational inspections.
 
Reinforce a culture of inspection readiness by ensuring locations are maintained to OTG standards every day rather than preparing only for scheduled inspections.
 
Monitor compliance trends, identify recurring opportunities, and implement sustainable solutions that improve operational execution and reduce repeat findings.
 
Prepare written recaps, corrective action plans, progress updates, and compliance trackers while ensuring all follow-up items are completed by their established deadlines.
 
Serve as a hands-on operational resource for locations requiring additional coaching, validation, leadership support, or focused operational improvement.
 
Foster a culture of organization, ownership, planning, validation, follow-through, and accountability that ensures OTG's operational standards are consistently achieved.
 
Organize tracking and reporting of all projects, training and compliance
 
Qualifications
 
Degree in hospitality or culinary field is preferred
 
Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
 
1 – 3 years of retail experience (convenience store) a plus
 
Proficient knowledge of P&L budgeting and forecasting
 
Strong culinary background and fine dining experience are a plus
 
Commitment to service of customers, crew, co-workers, and management
 
Demonstrated dependability, personal drive, and leadership, ability to lead by example
 
High level of integrity, work ethic, passion, and commitment to OTG values
 
Ability to train, delegate, coach, and aid in the development of crewmembers
 
Excellent verbal and written communication skills
 
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
 
Equal Opportunity Employer
 
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
#LI-TT1

Allied Universal

<div>Quality Control Manager Bilingual for Federal Contract<h2 class="jobSectionHeader">
Overview</h2><div> 
Company Overview:
</div><div>Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</div><h2 class="jobSectionHeader"> 
Job Description</h2><div> 
Allied Universal&reg; is hiring a Quality Assurance / Quality Control (QA/QC) Manager. The Quality Assurance / Quality Control (QA/QC) Manager is a designated Key Personnel position responsible for developing, implementing, and overseeing the Quality Control Program in support of Protective Security Officer (PSO) contracts for a high profile customer. This role ensures full compliance with the Statement of Work (SOW), contractual requirements, and federal security standards through systematic inspections, audits, reporting, and continuous improvement initiatives.</div><div>
The Quality Assurance / Quality Control (QA/QC) Manager serves as the primary authority for quality control activities, working closely with the Contract Manager, supervisory staff, and Government representatives to maintain operational excellence and contractual compliance.</div><div>
</div><div>RESPONSIBILITIES:</div><div>
Quality Control Program Oversight</div><ul><li>
Develop, implement, and maintain the contract-specific Quality Control Plan (QCP) in accordance with SOW requirements</li><li>
Define inspection methods, frequencies, performance metrics, and reporting processes</li><li>
Ensure all quality control activities to address deficiency reporting, discipline procedures, inspection checklists, quality control activity frequency and reporting</li></ul><div>
Inspections and Audits</div><ul><li>
Conduct and/or oversee recurring inspections of PSO performance and post compliance, uniforms, equipment, and certifications, timekeeping, personnel files and training records</li><li>
Ensure inspections are both announced and unannounced, covering all posts and personnel on a recurring basis</li><li>
Utilize inspection tools and systems (e.g., Heliaus or equivalent) for real-time documentation and reporting</li></ul><div>
Compliance Monitoring</div><ul><li>
Ensure all PSOs meet contractual requirements, including licensing and permits, training and certifications, fitness determinations, weapons qualifications</li><li>
Verify compliance with Training Academy Management System (TAMS), Post Tracking System (PTS), and all client systems</li><li>
Identify and mitigate risks that could result in open posts or non-compliance findings</li></ul><div>
Deficiency Identification and Corrective Action</div><ul><li>
Document all deficiencies identified through inspections, audits, or Government feedback</li><li>
Initiate and track corrective actions to closure, including immediate on-site corrections, retraining, disciplinary actions (as appropriate)</li><li>
Notify the Contracting Officers Representative (COR) of deficiencies and corrective actions within required timelines (e.g., within 24 hours)</li></ul><div>
Reporting and Deliverables</div><ul><li>
Prepare and submit required reports, including monthly Quality Control Inspection Reports, deficiency reports and corrective action tracking, trend analysis and performance metrics</li><li>
Ensure reports are submitted to the Contracting Officers Representative no later than the 10th of each month</li><li>
Maintain all Quality Control documentation and make records available to the Government upon request</li></ul><div>
Continuous Improvement and Performance Analysis</div><ul><li>
Analyze inspection results, audit findings, and performance trends</li><li>
Identify systemic issues and implement process improvements</li><li>
Participate in internal quality control reviews/committees to evaluate trends, standardize best practices, improve contract performance</li></ul><div>
Coordination and Communication</div><ul><li>
Serve as liaison between Contract Manager / Task Order Manager, supervisory staff, client Contracting Officers Representative and Protective Security Operations Officer (PSOO)</li><li>
Support Government audits, inspections, and covert testing activities</li><li>
Participate in monthly performance meetings with the client representatives</li></ul><div>
Support to Quality Assurance (Government Oversight)</div><ul><li>
Facilitate Quality Assurance activities, including audits, surveillance, covert testing, tenant feedback reviews</li><li>
Ensure transparency and responsiveness to Government oversight efforts</li></ul><div>
QUALIFICATIONS (MUST HAVE):</div><ul><li>
High school diploma or equivalent</li><li>
Possess, or be able to obtain a Security Clearance up to the Top Secret level</li><li>
Valid driver&rsquo;s license if driving a company or customer owned vehicle</li><li>
Minimum of two (2) years of experience in quality assurance or quality control for personnel-based service contracts</li><li>
Demonstrated experience monitoring contract compliance, inspections, and performance metrics</li><li>
Strong knowledge of government contract relationships to include security operations and personnel compliance</li><li>
Ability to analyze data, identify trends, and implement corrective actions</li><li>
Excellent oral and written communication skills</li></ul><div>
PREFERRED QUALIFICATIONS (NICE TO HAVE):</div><ul><li>
Experience supporting Protective Security Officer (PSO) contracts or similar federal security programs</li><li>
Familiarity with Training Academy Management System (TAMS), Post Tracking System (PTS), government compliance requirements</li><li>
Experience using inspection/reporting technology platforms</li><li>
Background in law enforcement, military, or contract security operations</li></ul><div>
SALARY: $72, 000.24 annually</div><div>
</div><div>BENEFITS:</div><ul><li>
Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li><li>
Enrollment in our company&rsquo;s 401(k)plan, subject to eligibility requirements</li><li>
Eight paid holidays annually, five sick days, and four personal days</li><li>
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2><div> 
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</div><div>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</div><h2 class="jobSectionHeader"> 
Requisition ID</h2> 
2026-1644664</div>

Quality Control Manager Bilingual for Federal Contract

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