quality assurance specialist

State of South Carolina

<div>
 
 Job Responsibilities
 
 
 
 The mission of the SC Commission for the Blind (SCCB), established in 1966, is to provide quality individualized vocational rehabilitation services, independent living services, and prevention-of-blindness services to South Carolinians who are blind or low vision leading to competitive employment and social and economic independence. Our goal is to become a national model vocational rehabilitation agency for people who are blind or low vision, demonstrating quality services, accountability, innovation, effectiveness and efficiency.
 
 
 Do you want a career doing meaningful work that has a positive impact on people's lives? Have you thought about a career in state government but weren't sure how or where to begin? The SCCB is looking for hard working passionate individuals such as you! Every SCCB employee is important and a career with the SCCB will give you the opportunity to grow professionally and personally as you play a crucial role in the delivery of services to South Carolinians with visual impairments.
 
 
 
 Duties
 
 
 
 We are seeking a passionate and knowledgeable person to perform fiscal and programmatic quality assurance duties to assess compliance, performance, and customer service. This role includes conducting quality case reviews and administering consumer surveys to evaluate service effectiveness and identify areas for improvement. The Specialist exercises strong knowledge of federal regulations, Consumer Services Policy, and the agency&rsquo;s Fees, Codes and Procedures policy to communicate compliance findings clearly and effectively. Duties will include:
 
 
 <ul>
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 Review authorization for appropriate documentation, fees, codes, forms, and compliance with Federal and state regulations, and Consumer Services policies and procedures; issue authorizations and communicate with originating staff members within 5 business days of receipt.
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 Initiate the planning, coordinating, and conducting of Quality Assurance Reviews on a daily basis to assess the agency's program integrity in the areas of compliance and quality service delivery.
 </li>
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 Conducts consumer surveys across all agency programs and maintains reports to track feedback, trends, and areas for improvement.
 </li>
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 Identify trends, both positive and negative, resulting from the fiscal compliance QA reviews and programmatic compliance reviews that can be used to train or clarify policy or procedures for staff and improve accuracy of requests and service delivery.
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 Conduct special topical reviews as directed by the Quality Assurance Director to identify compliance issues and other areas of service delivery or caseload management in need of improvement.
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 Assist in the ongoing activities of the Quality Assurance Division to ensure that individual, area, and statewide compliance occurs as outlined by agency and federal regulations.
 </li>
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 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Minimum And Additional Requirements
 
 
 
 A high school diploma and experience in business management, public administration, or administrative services. A bachelor's degree may be substituted for the required work experience.
 
 
 
 Additional Requirements
 
 
 
 Knowledge of agency's mission, programs and objectives. Ability to exercise and exhibit a strong knowledge of federal regulations, Consumer Services policy and procedure, agency's fees, and codes in order to efficiently and clearly communicate compliance findings to the requestor. Ability to review payments against authorization for appropriate processing by field staff.
 
 
 
 Additional Comments
 
 
 
 
 The SCCB is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information.
 
 
 
 The SCCB offers an exceptional benefits package for full time (FTE) employees:
 
 
 <ul>
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 Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children,
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 15 days of annual (vacation) leave per year*,
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 15 days of sick leave per year,
 </li>
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 13 paid holidays,
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 Paid Parental Leave,
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 Relocation reimbursement**,
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 <li>
 State Retirement Plan and Deferred Compensation Programs, and
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 Public Service Loan Forgiveness.
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 Employees holding FTE status earn additional annual leave the longer they remain employed with the state.
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 Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws.
 
 
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 </ul>
 
 A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination.
 
</div>

Quality Assurance Specialist - 60026087

VITROLIFE

<div>At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby. 
Make Quality Matter &mdash; Where It Impacts Lives.
We are looking for a Quality Assurance Specialist to strengthen and advance our local quality operations in Riyadh. This role sits at the intersection of regulatory excellence, operational quality, and continuous improvement, ensuring that our laboratory services meet the highest international and local standards.
You will play a key role in driving compliance, enabling safe and effective services, and embedding a proactive quality culture &mdash; working closely with both local teams and regional quality leadership.<h4 class="jobSectionHeader"> 
Your Impact</h4>
As a Quality Assurance Specialist, you will:<h6 class="jobSectionHeader">
Drive Quality Operations &amp; Compliance</h6><ul><li>
Oversee day-to-day quality activities and ensure adherence to local and regional requirements</li><li>
Maintain accurate quality records and actively participate in quality management forums</li><li>
Ensure compliance with MOH, SFDA, CBAHI, and other applicable regulations</li></ul><h6 class="jobSectionHeader">
Strengthen the Quality Management System (QMS)</h6><ul><li>
Manage document control processes to ensure procedures are current, compliant, and accessible</li><li>
Support implementation and updates of local and global procedures</li><li>
Contribute to continuous improvement of QMS processes</li></ul><h6 class="jobSectionHeader">
Lead Audits, Risk &amp; Continuous Improvement</h6><ul><li>
Plan and conduct internal audits; manage findings and CAPA implementation</li><li>
Support external audits and regulatory inspections</li><li>
Lead local risk assessments and foster a proactive risk management culture</li></ul><h6 class="jobSectionHeader">
Manage Deviations, CAPA &amp; Performance</h6><ul><li>
Investigate deviations and ensure effective CAPA closure</li><li>
Monitor KPIs, incidents, and nonconformities</li><li>
Identify trends and escalate critical insights to Regional Quality Management</li></ul><h6 class="jobSectionHeader">
Enable Regulatory &amp; Operational Excellence</h6><ul><li>
Monitor regulatory changes and ensure timely implementation</li><li>
Support licensing, certifications, and renewals</li><li>
Ensure quality alignment in new or modified services</li></ul><h6 class="jobSectionHeader">
Collaborate &amp; Build Capability</h6><ul><li>
Train and support staff on quality and regulatory requirements</li><li>
Evaluate the external critical suppliers/service provider and referral laboratories to ensure compliance</li><li>
Contribute to regional and global quality initiatives and harmonization efforts</li></ul><h4 class="jobSectionHeader">
Who You Are</h4>
You are a structured, analytical, and proactive quality professional who thrives in regulated environments and enjoys collaborating across teams.<h4 class="jobSectionHeader">
Qualifications</h4><ul><li>
Bachelor&rsquo;s degree in Laboratory Sciences, Biomedical Sciences, or related field</li><li>
SCFHS license (preferred)</li><li>
Certification in Quality Assurance or Regulatory Affairs is a plus</li></ul><h4 class="jobSectionHeader">
Experience</h4><ul><li>
3&ndash;4 years in a similar QA/regulatory role</li><li>
Experience within laboratory or medical environment</li><li>
Strong knowledge of:<ul><li>
MOH and SFDA regulations (required)</li><li>
CBAHI standards (required)</li><li>
ISO 15189 and CAP accreditation (preferred)</li></ul></li></ul><h4 class="jobSectionHeader">
Skills</h4><ul><li>
Strong understanding of QMS, audits, and documentation</li><li>
Experience with QMS/LIS systems</li><li>
Excellent problem-solving and organizational skills</li><li>
Strong communication and collaboration abilities</li><li>
Fluent in Arabic and English (written and spoken)</li></ul><h4 class="jobSectionHeader">
What You Bring Beyond the Basics</h4><ul><li>
A proactive mindset &mdash; you don&rsquo;t wait for issues, you prevent them</li><li>
The ability to translate regulations into practical, working processes</li><li>
Confidence to challenge, improve, and influence</li><li>
A strong sense of ownership and accountability</li></ul><h4 class="jobSectionHeader">
Why Join Us</h4><ul><li>
Be part of an organization where quality is central to patient impact</li><li>
Work in a collaborative regional and global environment</li><li>
Contribute to high-standard laboratory services and continuous improvement</li><li>
Grow within a culture that values expertise, structure, and innovation</li></ul><h6 class="jobSectionHeader">
Additional Information</h6><ul><li>
Preference will be given to Saudi Nationals</li></ul>
Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.
We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.</div>

Quality Assurance Specialist

Net2Source (N2S)

<div>
 
 Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap &ndash; Right Talent &ndash; Right Time &ndash; Right Place &ndash; Right Price and acting as a Career Coach to our consultants.
 
 
 Company: One of Our Clients
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 Job Title: Quality Specialist I
 
 
 
 
 Location: Englewood, CO 80112
 
 
 
 
 Duration: 12+ Months (Extendable)
 
 
 
 
 
 
 
 Pay Rate: $26.00 - 28.00/hr on W2.
 
 
 
 
 
 
 
 Job Overview:
 
 
 
 The Quality Specialist I will support a cross-functional initiative to prepare and migrate Quality Management System documentation into Windchill. This role focuses on reviewing, remediating, standardizing, and organizing quality and engineering documents to ensure accuracy, completeness, and compliance prior to system integration. The specialist will work closely with Quality, Engineering, Regulatory, and Operations teams to align legacy documentation with current standards and ensure readiness for controlled release within the new system environment.
 
 
 
 
 
 
 Essential Responsibilities and Duties
 
 
 <ul>
 <li>
 QMS Document Preparation &amp; Windchill Integration
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 Perform technical writing and editing of quality system documents, including procedures, work instructions, forms and templates to enhance clarity, consistency, and readiness for migration into Windchill.
 </li>
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 Perform document integration activities, including formatting updates, metadata alignment, revision verification, and reference accuracy.
 </li>
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 Assist with mapping document attributes, lifecycle states, and approval workflows into Windchill.
 </li>
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 Support training and onboarding activities related to updated document workflows where needed.
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 Contribute to continuous improvement of documentation practices during system integration.
 </li>
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 Documentation Quality &amp; Compliance
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 Ensure documents meet applicable regulatory and quality system requirements (21 CFR 820, ISO 13485, MDR as applicable).
 </li>
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 Maintain accurate tracking of document status and deliverables tied to project timelines.
 </li>
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 Support audit readiness activities, including the implementation of an employee audit awareness program designed to strengthen auditor interactions and enhance overall inspection readiness.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field, such as quality management, engineering, or business administration or another quality field.
 </li>
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 Minimum of 3-5 years of experience in documentation control or quality assurance.
 </li>
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 Strong knowledge of regulatory requirements and industry standards related to documentation control.
 </li>
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 Experience with electronic document management systems, Windchill experience preferred.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
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 Strong attention to detail and ability to work independently or part of a team.
 </li>
 </ul>
 
 
 
 
 
 Awards and Accolades:
 
 
 
 America's Most Honored Businesses (Top 10%)
 
 
 Awarded by USPAAC for the Fastest Growing Business in the US
 
 
 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
 
 
 Fastest 50 by NJ Biz (2020, 2019, 2020)
 
 
 INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
 
 
 Top 100 by Dallas Business Journal (2020 and 2019)
 
 
 Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
 
 
 2019 Spirit of Alliance Award by Agile1
 
 
 2018 Best of the Best Platinum Award by Agile1
 
 
 2018 TechServe Alliance Excellence Awards Winner
 
 
 2017 Best of the Best Gold Award by Agile1(Act1 Group)
 
</div>

Planet Pharma

<div>
 
 Responsibilities
 
 
 
 This role is responsible for executing Quality function deliverables to support Contract Manufacturing Organizations (CMOs) involved in the production of drug substance in support of rapidly growing Clinical and Commercial Programs. This hybrid role is expected to support Monday &ndash; Friday during the hours of 8am to 4pm. Expected to be on-site in Cambridge, MA location, three (3) days per week with Thurs being a required on-site day. The remining 2 on-site days can be discretionary.
 
 
 This position will manage QA tasks such as deviations, change controls, and investigations involved in production of drug substance. In this role, the person will be responsible for internal QA review and approval of documentation required to support batch manufacturing and disposition. The QA Specialist role ensures that establishes standards and practices and maintains documented procedures and instructions to satisfy cGMPs and Good Documentation Practices for all clinical and commercial drug disposition activities. This individual will work closely with Quality Assurance, External Manufacturing, Quality Control, Process Sciences and Regulatory teams.
 
 
 
 Summary Of Key Responsibilities
 
 
 
 <ul>
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 Ensure product quality at drug substance contract manufacturing operations, while developing and maintaining relationships.
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 Perform functions and make decisions consistent with cGMPs, GDPs and quality governance
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 Provide QA support for the transfer of manufacturing processes and analytical methods for products to CMOs
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 Independent review and approval of change controls, deviations, OOS, CAPA, and metrics.
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 Gather and provide metric information
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 Perform Batch Disposition in accordance with all applicable SOPs
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 Review and approval of Master Batch Records and executed Batch Records.
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 Support SOP generation and revisions
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 Review of Protocols, Reports, Stability data and associated reports as needed
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 Support of Process performance qualification (PPQ) activities, including review of relevant validation protocols and reports
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 Support and preparation for company and Agency Inspections conducted at our CMOs, as needed.
 </li>
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 Maintain 100% training compliance
 </li>
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 Additional duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A minimum of Bachelor&rsquo;s degree in sciences or engineering
 </li>
 <li>
 A minimum of 3 years of QA operations experience in a GMP manufacturing facility
 </li>
 <li>
 Excellent understanding of FDA, EMA regulations and ICH guidelines
 </li>
 <li>
 Excellent organizational, communication, and interpersonal skills
 </li>
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 Experience with electronic Quality Management Systems (experience with Veeva is a plus)
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 Experience with electronic enterprise resource planning systems (experience in SAP is a plus)
 
 
 </li>
 </ul>
 Pay ranges between 55-63/hr based on experience
</div>

Lesaffre

<div>Company Description 
As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste &amp; pleasure, Health care and Biotechnology.
Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.
In close collaboration with its clients and partners, Lesaffre employs 10 000 people in 78 subsidiaries based in 50 countries.
Lesaffre achieves a turnover of 2 billion euros. 
Job Description 
1. Quality Assurance &amp; Control<ul><li>
Conduct internal audits for QMS, FSMS, GMP, and ensure timely corrective and preventive actions (CAPA).</li><li>
Monitor product and raw material compliance against specifications (COA creation, RM/PM approvals, product release).</li><li>
Manage nonconformities and deviations: document, investigate root causes, and drive resolution.</li><li>
Coordinate the blockage/de-blockage of non-conforming products and raw materials.</li></ul>
2. Food Safety &amp; Hygiene<ul><li>
Oversee and verify implementation of QMS, hygiene and food safety protocols (HACCP, ISO 22000, FSSC).</li><li>
Follow up on pest control, sanitation practices, and departmental hygiene compliance.</li><li>
Participate in trial implementations and validations of new products or processes from a QA perspective.</li></ul>
3. Inspections, Audits &amp; Documentation<ul><li>
Conduct onsite inspections in all production and storage areas, promote departmental compliance.</li><li>
Maintain accurate and up-to-date QA documentation (NCRs, complaints, traceability logs, audit records, etc.).</li><li>
Support the preparation and execution of internal/ external audits.</li></ul>
4. Continuous Improvement &amp; Risk Mitigation<ul><li>
Investigate customer complaints, product deviations, and quality failures using root cause analysis tools.</li><li>
Participate in risk assessments, process studies, and suggest process improvements.</li><li>
Support implementation of new QA protocols, materials, and procedures.</li></ul>
5. Cross-Functional Collaboration<ul><li>
Work closely with production, supply chain, purchasing, and suppliers to resolve quality and compliance issues.</li><li>
Provide QA-related feedback through reports, emails, and staff training sessions.</li><li>
Participate in customer satisfaction surveys and implement follow-up quality improvements.</li></ul> 

Qualifications 
Education:
Bachelor's degree in food science, Chemistry, Microbiology, Engineering, Pharmacy, Veterinary Medicine, Agriculture, or other scientific disciplines.
Experience:
from 1-3 years of experience in QA/QC in food or pharmaceutical manufacturing environments is preferred.
Familiarity with ISO 22000, HACCP, GMP, and relevant regulatory frameworks is preferred.
Technical Skills:<ul><li>
Proficiency in Microsoft Office is a must, with knowledge of ERP systems (e.g., SAP) preferred.</li><li>
Data analysis and reporting capabilities. Basic programming (e.g., Python, SQL) is a plus.</li></ul>
Soft Skills:<ul><li>
Strong analytical and problem-solving mindset</li><li>
Excellent communication and documentation skills</li><li>
High attention to detail and strong sense of accountability</li><li>
Ability to work cross-functionally and under pressure</li></ul>
Certifications (Preferred):<ul><li>
Certified Internal Auditor (ISO 9001/22000)</li><li>
Food Safety or HACCP certification</li></ul>
Key Attributes<ul><li>
Adaptable to evolving business and regulatory needs</li><li>
Passionate about compliance, food safety, and continuous improvement</li><li>
Proactive in identifying gaps and proposing effective solutions</li></ul> 

Additional Information 
Purpose of the Role:
To ensure strict adherence to quality, food safety, hygiene, and regulatory standards, preventing the introduction or release of non-conforming products or materials. The QA Specialist plays a critical role in audits, process validation, root cause investigations, and continuous improvement initiatives.
Reporting To:
Quality Assurance Manager
job Location:
Nubaria City, Al Behairah</div>

EYouth

<div><ul><li>Listen to and review daily calls to ensure compliance with company standards and quality guidelines.</li><li>
Develop and maintain call evaluation forms and metrics (e.g., tone, enthusiasm, accuracy of information, adherence to script).</li><li>
Identify strengths and areas for improvement in agents&rsquo; communication.</li><li>
Ensure consistency in delivering key messages (offers, campaigns).</li><li>
Provide detailed reports and feedback to team leaders and agents.</li><li>
Highlight areas where agents need to improve and suggest practical recommendations.</li><li>
Work closely with the sales and operations teams to ensure alignment on performance goals.</li><li>
Recommend innovative methods and tools to improve the call monitoring process.</li><li>
Track and analyze KPIs (e.g., conversion rates, response quality, call handling time).</li><li>
Evaluate the impact of call quality on overall sales performance.</li><li>
Ensure agents are equipped with updated resources and guidelines for customer interaction.</li><li>
Generate insights to support management decisions regarding sales strategy and customer engagement.</li><li>
Support agents in developing better communication skills to improve customer satisfaction.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>
2+years of experience in Quality Assurance, Call Center Supervision, or Customer Service (preferred in sales-driven environments).</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent listening and evaluation skills.</li><li>
Ability to provide constructive feedback and coaching.</li><li>
Proficiency in Microsoft Excel, Google Sheets, or BI tools for analytics and reporting.</li><li>
Strong communication skills (both Arabic &amp; English).</li></ul></div>

seven

<div>
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound calls to ensure compliance with company policies, procedures, and quality standards.
 </li>
 <li>
 Maintain and update quality assurance scorecards and documentation.
 </li>
 <li>
 Identify trends in agent performance and provide actionable insights to management.
 </li>
 <li>
 Collaborate with training and operations teams to improve agent knowledge and performance.
 </li>
 <li>
 Ensure adherence to regulatory and customer service standards (e.g., data privacy, confidentiality).
 </li>
 <li>
 Generate daily, weekly, and monthly QA reports and dashboards.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in a quality assurance, or call center roles, preferably in a call center or BPO environment.
 </li>
 <li>
 Strong understanding of call center metrics and quality standards.
 </li>
 <li>
 Strong verbal and written communication skills (Arabic and English preferred).
 </li>
 <li>
 Ability to provide constructive feedback and manage multiple tasks under tight deadlines.
 </li>
 <li>
 A team player with strong interpersonal and coaching skills.
 </li>
 </ul>
 
 
</div>

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