quality improvement analyst

QatarEnergy

<div>Primary Purpose of the Job:
<div>Facilitate the implementation of the quality improvement strategies through the ongoing review of lessons learned, industry best practices and new and emerging technologies.</div><div>
</div><div>
Establish and maintain the documentation, processes and tools to drive Continuous Improvement throughout the organization.</div>
Required Experience and Skills:
<ul><li>Minimum 8 years relevant experience in developing and implementing HSEQ management and continuous improvement systems, with minimum 5 years in Oil, Gas and Petrochemical related industries, with at least 3 years in a similar responsible position.</li><li>IRCA or equivalent qualified HSEQ management system lead auditor.</li><li>Trained Quality Professional with sound knowledge of the quality tools.</li><li>Excellent communication, report writing skills and excellent verbal and written command of English.</li><li>Excellent interpersonal and communication skills.</li><li>Proven Experience in maintaining HSEQ Continuous Improvement systems, records and databases.</li></ul>
Educational Qualifications:
<ul><li>BSc degree in Engineering, Science or equivalent.</li></ul></div>

QUALITY MANAGEMENT IMPROVEMENT ANALYST

Texas Health and Human Services Commission

<div></div><div><div><div><div><div>Date: Oct 24, 2025
</div></div></div></div><div><div><div><div>Location:
AUSTIN, TX
</div></div></div></div><div><div><div><div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><br>
<p></p>
<p><b>
Functional Title:</b> Quality Management Analyst Planner<br>
<b>Job Title:</b> Management Analyst III<br>
<b>Agency:</b> Health &amp; Human Services Comm<br>
<b>Department:</b> Reg Adm State Office (PAC 730)<br>
<b>Posting Number:</b> 10615<br>
<b>Closing Date:</b> 04/24/2026<br>
<b>Posting Audience:</b> Internal and External<br>
<b>Occupational Category:</b> Business and Financial Operations<br>
<b>Salary Group:</b> TEXAS-B-23<br>
<b>Salary Range:</b> $5,098.66 - $8,304.83<br>
<b>Pay Frequency:</b> Monthly<br>
<b>Shift:</b> Day<br>
<b>Additional Shift:</b> Days (First)<br>
<b>Telework:</b> Eligible for Telework<br>
<b>Travel:</b> Up to 20%<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Full Time/Part Time:</b> Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b><br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 4601 W GUADALUPE ST<br>
<b>Other Locations:</b><br>
<b>MOS Codes:</b> 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X<br>
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS</p><p><b><br>
Brief Job Description:</b></p>
<div>
The Quality Management Analyst Planner (QMAP) supports the Associate Commissioner of the Facility Operations and Support Services (FOSS) division by performing advanced professional work in organizational performance, quality improvement, and policy analysis. This role contributes to strategic planning, develops and tracks performance metrics, and supports quality and process improvement initiatives across the division. Reporting to the Associate Commissioner and working closely with the FOSS Project Manager, the analyst plays a key role in enhancing operational effectiveness and achieving division goals.</div>
<p>
The QMAP administers business support services including advising and supporting state and regional operations, implementation of procedures and policies, evaluating functions, and analyzing comprehensive and historical data. Responsible for employing appropriate organizational and management skills to carry out policies, procedures, and standards. Develops and maintains good working relationships with staff, peers, management, agency stakeholders, vendors and advisory groups. Often represents FOSS on committees and workgroups and at agency and community meetings. Assist other Agencies in coordinating facility related projects to meet the needs of the program and their client service initiatives.</p>
<div>
This position requires advanced analytical skills, independent judgment, and the ability to manage complex tasks with minimal supervision. Occasional travel and work outside of regular business hours may be required.</div>
<p><b>
Essential Job Functions (EJFs):</b></p>
<ul>
<li>Develops, documents, and manages business processes, policies, and procedures across the FOSS division.</li>
<li>Coordinates, plans, and conducts organizational studies and evaluations to support strategic and operational goals.</li>
<li>Establishes and monitors performance metrics, identifying trends, gaps, and opportunities for improvement.</li>
<li>Evaluates and recommends changes to forms, reports, systems and procedures to improve performance.</li>
<li>Conducts training sessions on new or revised FOSS policies, procedures, tools, and data reporting practices.</li>
<li>Participates in in the development and implementation of organizational change strategies and plans.</li>
<li>Prepares clear, concise executive level reports presenting data, identifying alternatives, and recommending improvements.</li>
<li>Creates and leads workgroups, setting schedules and priorities to develop new processes, discuss performance strategies, develops statewide projects, and evaluates opperational performance activities.</li>
<li>Supports the development of project work, timelines, and milestone tracking tools for process improvement efforts.</li>
<li>Leads or supports cross-functional meetings and stakeholder engagement sessions with leadership.</li>
<li>Performs other duties and special projects as assigned.</li>
</ul>
<p><b>Knowledge, Skills and Abilities (KSAs):</b></p>
<ul>
<li>Strong knowledge of project management principles and process improvement methodologies.</li>
<li>Analytical thinking and the ability to apply logic to evaluate systems and identify solutions.</li>
<li>Ability to communicate clearly and concisely, both orally and in writing, including simplifying complex topics for a variety of audiences.</li>
<li>Effective collaboration skills with the ability to work across teams and with stakeholders at all levels.</li>
<li>Familiarity with performance measurement, quality models, and data interpretation.</li>
<li>Ability to manage the development and implementation of quality improvement initiatives.</li>
<li>Proficiency in and with data analysis and visualization tools (e.g., Tableau, Power BI).</li>
<li>Knowledge of change management frameworks and organizational transition planning.</li>
<li>Proficient in Microsoft Office (Excel, PowerPoint, Word, Teams) and project management tools (e.g., Microsoft Project).</li>
<li>Ability to prioritize tasks, manage competing deadlines, and work independently.</li>
<li>Strong interpersonal skills and the ability to foster productive working relationships.</li>
<li>Ability to prepare clear, concise executive level reports and make sound, data-informed decisions.</li>
</ul>
<p><b>Registrations, Licensure Requirements or Certifications:</b></p>
<p>
Valid Class C driver&rsquo;s license.</p>
<p><b>
Initial Screening Criteria:</b></p>
<ul>
<li>Bachelor&rsquo;s degree from an accredited college or university in business administration, public administration, quality management, or a related field. (Equivalent experience may be substituted for education on a year-for-year basis.)</li>
<li>Minimum of three (3) years of experience developing and implementing policies and procedures, conducting functional evaluations, and analyzing data.</li>
<li>Demonstrated experience facilitating cross-functional teams and delivering presentations to leadership.</li>
<li>Application must reflect strong written communication skills.</li>
</ul>
<p><b>Additional Information:</b></p>
<p>
This position may travel locally and across the state which could include overnight stays.</p><p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><br>
<p></p>
<p><b>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><br>
<p></p>
<p><b>
ADA Accommodations:</b></p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
<p></p>
<p><b>
Pre-Employment Checks and Work Eligibility:</b></p>
<p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><br>
<p></p>
<p>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p>
<p><b>
Telework Disclaimer:</b></p>
<p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Austin</p></div>

Quality Management Analyst Planner

Cook County Health & Hospitals System

<div><div><b>CLINICAL PERFORMANCE IMPROVEMENT ANALYST - QUALITY ASSURANCE - CERMAK</b><div>
</div><b>
Job Number:</b> <b>00138010</b><div>
</div></div><div><b>
Job Posting</b><b>:</b> Oct 24, 2025, 1:41:40 PM <b>Closing Date</b><b>:</b> Nov 7, 2025, 11:59:00 PM<div>
</div>
Full-time <b>Shift Start Time</b><b>:</b> 8:00 A.M. <b>Shift End Time</b><b>:</b> 4:00 P.M.</div><div><b>
Collective Bargaining Unit</b><b>:</b> NONE<div>
</div><b>
Posting Salary</b><b>:</b> $110,420-$127,984 yearly</div><div><b>
Organization</b><b>:</b> Health and Hospital Systems</div><p></p><div><div><p><b><br>
DEPARTMENT / LOCATION:</b><b> QUALITY ASSURANCE - </b><b>CERMAK HEALTH SERVICES OF COOK COUNTY, 2800 S. CALIFORNIA AVE. CHICAGO, IL 60608</b></p><p><b>
SHIFT:</b><b> 8AM - 4PM</b></p></div><p></p><p><b>
Job Summary</b></p><p>
The Clinical Performance Improvement Analyst is responsible for the development, implementation, and maintenance of the department&rsquo;s performance improvement program for all patient care services offered to the detainee population at Cermak/Juvenile Temporary Detention Center (JTDC). The Clinical Performance Analyst will make recommendations for implementing improvement procedures and protocols necessary to be in compliance with the Department of Justices and the National Commission on Correctional Health Care guidelines.</p><p></p><p><b>
Typical Duties</b></p><ul><li>Develops the indicators of performance and conduct audits reporting results to the Director of Quality Improvement and Cermak management</li><li>Serves as a liaison for the Department of Corrections (DOC) on patient grievance process</li><li>Conducts audits by visual inspection and by collection and analysis of data to determine compliance with regulatory, accrediting and clinical practice standards and reports on trends indicative of the quality of services rendered</li><li>Recommends methodologies, actions, and/or modifications to provide structural clinical and system processes for improvement</li><li>Develops audit tools and establishes measures of performance</li><li>Responsible for the review and development of recurring reports and practices to promote continuous quality improvement</li><li>Develops methods and tools to be utilized by staff for monitoring quality and appropriateness of patient care on an ongoing basis</li><li>Assists with developing plans, presentations and/or participates in educational programs</li><li>Integrate audit findings into training necessary to overcome performance deficiencies</li><li>Works with Information Technology Department to develop a process the enables the creation of reports from the current electronic medical record systems</li><li>Maintains the Cook County Health (CCH) STAR report and submits quarterly to CCH Quality</li><li>Adheres to CCH attendance policy</li><li>Travel between facilities/divisions</li><li>Works closely with Nurse Coordinators to develop tools that may offer additional educational support to staff</li><li>Attends ongoing meetings and trainings at various locations and brings the information back to share and/or implement in quality and access to care for the detainees</li><li>Performs other duties as assigned</li></ul></div><div></div><div><div><b><br>
Minimum Qualifications</b><br>
<ul><li>Bachelor&rsquo;s degree in a healthcare related field from an accredited college or university</li><li>Two (2) years of experience with clinical quality assessment and performance</li><li>Knowledge of issues affecting the delivery of healthcare services</li><li>Must have work experience in a quality department or demonstrate the development of quality measures as a primary role (working on a quality project will not be accepted in lieu of direct quality experience)</li><li>Must possess a valid driver&rsquo;s license and an insured vehicle as duties may involve travel between facilities</li></ul></div><div><b><br>
Preferred Qualifications</b><br>
<ul><li>Healthcare Quality Management certification</li><li>Licensed Registered Professional Nurse in the State of Illinois</li><li>At least three (3) years of this experience in Corrections and/or Mental Health</li></ul></div><div><b><br>
Knowledge, Skills, Abilities and Other Characteristics</b><br>
<ul><li>Knowledge of HIPAA and principles of confidentiality</li><li>Excellent written and verbal communication skills with demonstrated ability to prepare reports and communicate performance information</li><li>Demonstrates sensitivity and respect in caring for patients and in dealing with clients of diverse backgrounds</li><li>Strong organizational skills</li><li>Strong project management skills</li><li>Skill in the use of Microsoft Office Suite and Cerner EMR</li><li>Analytical and problem-solving skills</li><li>Ability to work in a correctional institution</li><li>Ability to maintain confidentiality</li><li>Flexibility and adaptability in performing work duties</li><li>Willingness and ability to work a flexible schedule</li></ul></div><p><b>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.</b></p><p><b>
For purposes of the American with Disabilities Act, &ldquo;Typical Duties&rdquo; are essential job functions.</b></p><p></p><p><b><br>
VETERAN PREFERENCE</b></p><p><b>
PLEASE READ</b></p><p>
 When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service</p><p></p><p><br>
To take advantage of this preference a Veteran <b>must</b><b>:</b></p><ul><li>Meet the minimum qualifications for the position.</li><li>Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li><li>Attach a copy of their <b>DD 214, DD 215 or NGB 22</b> (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). <b>Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</b></li></ul><p><b>
OR</b></p><p>
 A copy of a <b>valid State ID Card or Driver&rsquo;s License</b> which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.</p><p><b>
If items are not attached, you will not be eligible for Veteran Preference</b></p><p></p><p><b><br>
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW.</b></p><p><b>
 MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.</b></p><p><b>
BENEFITS PACKAGE</b></p><p>
Medical, Dental, and Vision Coverage<br>
Basic Term Life Insurance<br>
Pension Plan<br>
Deferred Compensation Program<br>
Paid Holidays, Vacation, and Sick Time<br>
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)<br>
100% Tuition Reimbursement for nursing-related programs</p><p>
For further information on our excellent benefits package, please click on the following link: <b>http://www.cookcountyrisk.com/</b></p><ul><li><b>Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.</b></li><li><b>Please note all offers of Employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</b></li><li><b>CCH is </b><b>strictly</b><b> </b><b>prohibited</b><b> </b><b>from</b><b> </b><b>conditioning,</b><b> </b><b>basing</b><b> </b><b>or</b><b> </b><b>knowingly prejudicing</b><b> </b><b>or</b><b> </b><b>affecting</b><b> </b><b>any</b><b> </b><b>term</b><b> </b><b>or</b><b> </b><b>aspect</b><b> </b><b>of</b><b> </b><b>County</b><b> </b><b>employment</b><b> </b><b>or </b><b>hiring</b><b> </b><b>upon</b><b> </b><b>or</b><b> </b><b>because</b><b> </b><b>of</b><b> </b><b>any</b><b> </b><b>political</b><b> </b><b>reason</b><b> </b><b>or</b><b> </b><b>factor.</b></li></ul><p><b>
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div></div><div></div>

CLINICAL PERFORMANCE IMPROVEMENT ANALYST - QUALITY ASSURANCE - CERMAK

Accenture

<p><b>Skill required:</b> Marketing Operations - Creative Design<br>
<b>Designation:</b> Quality Auditing Analyst<br>
<b>Qualifications:</b>Any Graduation
<br>
<b>Years of Experience:</b>3 to 5 years
<br>
<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
<br>
<b>What would you do?</b> The Quality Analyst position entails daily coordination of QA tasks, involving comprehensive assessment of various creative elements such as graphics, animations, videos, illustrations, banners, websites, presentations, emails, and interactive media. Understanding of design principles, typography, color theory, and layout technique The primary objective is to ensure alignment with specified standards and client requirements and ensure that the result meets the business and user requirements and adhere to overall QA process and workflow. Maintain the highest level of quality in the deliverables and provide skilled and technically PRECISE input and support. Develop and maintain quality assurance processes and documentation to ensure consistent and efficient review procedures. Apply business and functional knowledge including design standards, guidelines, and creative methodology to meet the team&rsquo;s overall objectives. Collaborate with designers and project stakeholders to provide constructive feedback and recommendations for improving design quality and adherence to standards. Stay up to date with industry trends and best practices in design quality assurance to continuously improve processes and standards. Creative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes.<br>
<b>What are we looking for?</b> At least 2-3 year of experience in design application Experienced in Quality Practices and Processes Attention to detail Ensure 100% accuracy of delivery of projects Develop effective working relationship with all stakeholders Competent in Adobe Creative Cloud, MS tools, Supporting knowledge in Figma, FigJam, Miro A good understanding of brand and corporate guidelines Flexible working in shifts Good communication skills Analytical mind and problem-solving aptitude Strong organizational skills Note: Full-time Work from Office role based in Mumbai. Minimum Qualification of Graduate (12+3), preferably degree in Design / Communications / Visual Design (added advantage) 3+ years&rsquo; experience in design application Good to have the certifications &ndash; Quality, Adobe CC, Graphic Design, UI/UX Design Possess strong technical skills including Excel, Word, PowerPoint, Photoshop, Illustrator, and InDesign (Adobe Creative Cloud) Excellent English verbal &amp; written communication skills Self-motivation and the ability to work under aggressive timeline is must Ability to shift project priorities quickly &amp; change in design direction Autonomy in balancing day to day workload, priorities, and schedule is expected. Flexibility to work in work shifts or shifts as required
<br>
<b>Roles and Responsibilities:</b> &bull;In this role you are required to do analysis and solving of lower-complexity problems &bull; Your day to day interaction is with peers within Accenture before updating supervisors &bull; In this role you may have limited exposure with clients and/or Accenture management &bull; You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments &bull; The decisions you make impact your own work and may impact the work of others &bull; You will be an individual contributor as a part of a team, with a focused scope of work &bull; Please note that this role may require you to work in rotational shifts</p>
<br>
Any Graduation

Quality Auditing Analyst

Banner Health

<div><p><b>Primary City/State:</b></p>
Phoenix, Arizona<p></p><p><b>
Department Name:
</b></p>Quality Improvement-Corp<p></p><p><b>
Work Shift:
</b></p>Day<p></p><p><b>
Job Category:</b></p>
Risk, Quality and Safety<p></p><p>
Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.</p><p></p><p>
Banner &ndash; University Medical Center Phoenix is a nationally recognized academic medical center. This world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals who serve the community. Named a Best Hospital 2025-2026 by U.S. News &amp; World Report for outstanding patient care. The medical center was also ranked #2 in Arizona and #2 in Phoenix.</p><p></p><p>
Our Quality Improvement department is responsible for all quality and safety performance metrics that are reported internally and publicly. This is accomplished through team collaboration using performance improvement PI principles and analytical tools. As a QI Specialist, you will partner with leadership regarding inquiries, requests for data and assistance to improve performance. You could be updating a scorecard, creating a power point presentation for a team or leadership on a topic, analyzing data, creating performance charts, or participating in an annual initiative PI Team meeting. If you are a person that has passion for performance improvement and enjoys working in a team setting, you belong here!</p><p></p><p><b>
This position is onsite at Banner University Medical Center in Phoenix, Arizona, with a Monday-Friday 8:00am to 4:30pm schedule</b></p><p></p>
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.<p></p><p>
POSITION SUMMARY<br>
This position supports high reliability in clinical performance through ongoing assessment of performance, prioritizes clinical improvement activities, facilitates performance improvement, and promotes successful implementation to achieve entity/system targets. This role requires strong communication, collaboration, teamwork, and change management skills in order to achieve desired results across the continuum of care. This role serves as a quality SME to Leaders throughout the facility.<br>
<br>
CORE FUNCTIONS<br>
1. Quality Leadership and Integration - Facilitates the integration of quality into the fabric of the organization to achieve objectives, such as Annual Initiatives, Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (tJC) standards of care. Support the quality infrastructure, protect the use of privileged or confidential information, facilitate processes for engagement and interprofessional teamwork, identify and promote continuous learning opportunities to advance the organization/facility/entity and communicate effectively. Facilitates performance improvement projects with physicians, clinical leaders, and staff to identify improvement opportunities utilizing qualitative and quantitative data analysis, knowledge of health care operations and systems thinking.</p><p><br>
2. Performance and Process Improvement &ndash; Serves as a subject matter expert in performance and process improvement, project management and change management methods to support operational and clinical quality initiatives. Facilitates activities related to or resulting from patient safety, harm reduction, clinical performance, peer review and compliance with regulatory and accrediting agencies. This is accomplished by utilizing performance and process improvement tools and principles, applying project management methods, and using change management principles and tools.</p><p><br>
3. Population Health and Care Transitions - Evaluate and improve healthcare processes and care transitions to advance the efficient, effective, and safe care of defined populations. Foster integrated team-based clinical delivery model to population-based care. Facilitate the implementation of standardized process, that are evidence-based Population Health management strategies, when appropriate. Encourage and contribute to a holistic approach to improvement and collaborate to improve care processes and transitions back to the community. Monitor and report facility Clinical Practice performance that have been handed-off to Quality Improvement.<br>
<br>
4. Health Data Analytics - Supports the organizations' analytic environment to help guide data driven decision making while facilitating meetings with departments and teams to guide quality improvement initiatives and activities. Adheres to procedures for the confidentiality and integrity of data, designing, influencing, and monitoring data collection plans for Key Performance Indicators. Collaborates with process owner(s), acquiring, and integrating data from internal and external benchmarking sources. Uses statistical and visualization methods to analyze data for administrative and clinical decision making. Provides on-going assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts and reports to stakeholders in-depth assessment of qualitative and quantitative data.</p><p><br>
5. Patient Safety - Participates in and contributes to a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Seves as an advocate for the patient safety culture, applying safety science principles/methods, identify and report patient safety risks/events and collaborates to analyze patient safety risks and events. They facilitate teams to improve processes that impact the safety of patients.</p><p><br>
6. Regulatory and Accreditation - Supports the evaluating, monitoring, and improving compliance with internal and external requirements. Participates in processes to prepare for, participate in, and follow up on Regulatory Agencies and certifications. Participates in processes to support compliance with PI standards, contributes toward continuous survey readiness activities and participates in the survey processes and findings.</p><p><br>
7. Quality Review and Accountability &ndash; Facilitate and support compliance with voluntary, mandatory, and contractual reporting requirement for data acquisition, analysis, reporting and process improvement. May support practitioner and nursing performance review activities as directed.</p><p><br>
8. Professional Engagement - Engages in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competencies and advancing the field by integrating ethical standards into practice, engaging in lifelong learning and participating in activities that advance the profession, such as participation in professional organizations and achievement of certification in healthcare quality.</p><p></p><p>
9. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies.</p><p><br>
MINIMUM QUALIFICATIONS</p><p></p><p>
Requires a Bachelor&rsquo;s degree.</p><p></p><p>
Requires a proficiency level typically attained with five years clinical experience OR quality improvement experience.
</p><p></p><p>Requires Certified Professional Healthcare Quality (CPHQ) or Certified Professional Patient Safety (CPPS) certification within 3 years of being in the job and obtaining Quality work experience. For individuals in this role prior to June 1, 2025, CPHQ or CPPS must be obtained within 3 years.
</p><p></p><p>PREFERRED QUALIFICATIONS</p><p></p><p>
Registered Nurse (RN) license preferred.<br>
Master&rsquo;s Degree is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.</p><p></p><p>
If in a profession that requires licensure, current licensure/certification/registration is required for state worked.</p><p><br>
Additional related education and/or experience preferred.</p><p></p><p><b>
EEO Statement:</b></p><p>
EEO/Disabled/Veterans</p><p>
Our organization supports a drug-free work environment.</p><p></p><p><b>
Privacy Policy:</b></p><p>
Privacy Policy</p></div><p></p>

Quality Improvement Specialist

CureMD

<div><div>Job Overview:</div><div></div><div>
Responsibilities include identifying improvement areas, implementing process enhancements, and monitoring their effectiveness. The specialist collaborates with teams to develop performance metrics, analyzes data for improvement opportunities, and communicates findings to management. They utilize DevOps data to create Power BI dashboards, conduct audits, and support best practice adoption. Strong knowledge of software processes and agile methodologies, proficiency in Microsoft Office and DevOps tools, and excellent communication and analytical skills.</div><div></div><div>
Job Responsibilities:</div><div></div><ul><li><div>
Identify and analyze opportunities for improvement within the organization.</div></li><li><div>
Assist in the development and execution of process improvement initiatives, including documentation, process mapping, and training sessions.</div></li><li><div>
Collect and analyze performance data to identify trends and opportunities for enhancement, and communicate insights and recommendations effectively.</div></li><li><div>
Work on Power BI dashboards and extract data.</div></li><li><div>
Conduct assessments to ensure compliance with organizational standards and pinpoint areas for enhancement.</div></li><li><div>
Assist in the implementation of best practices and methodologies in project management, quality assurance, and resource management.</div></li><li><div>
Collaborate with departments such as Software Engineering, Quality Assurance, and Product Management to identify improvement areas and implement best practices.</div></li><li><div>
Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.</div></li></ul><div></div><div>
Qualifications:</div><div></div><ul><li><div>
Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.</div></li><li><div>
Familiarity with software development processes, agile frameworks, quality assurance, project management, and industry best practices.</div></li><li><div>
Strong communication and interpersonal skills.</div></li><li><div>
Excellent analytical and problem-solving abilities.</div></li><li><div>
Basic understanding of Power BI dashboards.</div></li><li><div>
Proficient in Microsoft Office Suite, especially Excel and PowerPoint.</div></li><li><div>
Knowledge of ISO 9001, ISO 20000, and ISO 27001 is a plus.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:</div><div><br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div>

Associate Process Improvement Analyst

Optum

<div><p><i>This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.</i></p><p>
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start <b>Caring. Connecting. Growing together.</b></p><p>
The health care system is still evolving at a rapid pace. Technology is driving new advances in how patient care is delivered and how it's reimbursed. Now, UnitedHealth Group invites you to help us build a more accurate and precise approach to claims adjudication. In this role, you'll be responsible for all aspects of quality assurance within the claims job family. That includes assisting, educating, problem-solving and resolving challenging situations to the best possible outcomes. Join us and build your career with the industry leader.</p><p>
This position is full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.</p><p>
We offer 2 weeks of on-the-job training. The hours of training will be aligned with your schedule.</p><p></p><p><b><br>
Primary Responsibilities:</b></p><ul><li>
Review, research, investigate and audit claims and provide feedback to team members on audit results</li><li>
Analyze and identify trends and provide feedback and reports to reduce errors and improve claims processes and performance</li><li>
Analyze information and utilize to build recommendations to reduce errors and improve process performance</li><li>
Create, maintain and track reports in relation to performance</li></ul><p></p><p><br>
This is a challenging role with serious impact. You'll be providing a senior level of support and subject matter expertise within a fast paced, intense and high-volume claims operation where accuracy and quality are essential.</p><p>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b>
Required Qualifications:</b></p><ul><li>
High School Diploma / GED OR equivalent work experience</li><li>
Must be 18 years of age OR older</li><li>
1+ years of experience analyzing and solving customer problems</li><li>
1+ years of working experience in claims processing or quality</li><li>
Moderate proficiency with computer and Windows PC applications</li><li>
Intermediate level of Microsoft Excel (data entry, sorting/filtering, pivot tables)</li><li>
Intermediate level of Microsoft PowerPoint (create and edit presentations)</li><li>
Flexibility to work any of our 8-hour shift schedules during our normal business hours 8:00 am - 5:00 pm.</li></ul><p></p><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Project coordination/management experience regarding claims payment and healthcare projects</li><li>
Experience utilizing FACETS claim platform</li><li>
Process improvement experience</li><li>
Six Sigma Methodology experience (Green - Black Belt)</li></ul><p></p><p><b><br>
Telecommuting Requirements</b>:</p><ul><li>
Ability to keep all company sensitive documents secure (if applicable)</li><li>
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.</li><li>
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</li></ul><p></p><ul><li><br>
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy</li></ul><p></p><p><br>
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 - $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</p><p><b><i>
Application Deadline:</i></b><i> This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</i></p><p></p><p><i><br>
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></p><p></p><p><i><br>
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p></p><p><i><br>
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></p></div>

Claims Quality Analyst

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