quality improvement manager

Richmond Area Multi-Services

<div>About the Company: Richmond Area Multi-Services (RAMS) is a private, non-profit mental health agency that is committed to advocating for and providing community based, consumer-guided services. RAMS offers behavioral health, social, vocational, and educational services that aim to meet the needs of the diverse communities in the City. Our agency is recognized by the local and national social service community as having expertise in providing culturally competent mental health services to the underserved, with expertise in working with the Asian &amp; Pacific Islander and Russian-speaking populations.
Program Overview:
At the forefront of the peer provider profession, RAMS Division of Peer-Based Services offers culturally responsive and trauma-informed peer counseling &amp; support, outreach, resource linkage, and education &amp; training throughout San Francisco. Peer providers are also engaged in workforce &amp; professional development activities and engage in behavioral health wellness promotion &amp; community engagement. RAMS programs uphold principles of wellness and recovery with an approach that is strengths-based and promotes a sense of empowerment, self-direction, and hope.
Job Summary:
Under the guidance of the RAMS Chief Operating Officer, this position will play a vital role in agency-wide planning, coordinating, and monitoring the effectiveness of clinical care and services based on quality outcomes, effectiveness, and client centeredness with a particular focus on the RAMS Division of Peer-Based Services. This position combines clinical expertise with the skills to lead continuous quality improvement activities &amp; projects and contribute towards a culture of seamless and high quality service delivery by programs in the community.
Primary Responsibilities Include:<div><ul><li>
Facilitate quality assurance and improvement activities through auditing, data collection, research, analysis, and evaluation of programs</li><li>
Conduct client/participant record documentation reviews using EHR systems (e.g., Salesforce, Epic) to ensure compliance with regulatory and quality of care standards (e.g. Medi-Cal, Medicare, CARF, etc.); provide feedback to providers; prepare reports</li><li>
Effectively collaborate with management and staff in preparing for monitoring reviews, audits, and accreditation visits</li><li>
Assist RAMS staff members with navigating the credentialing process and electronic health record onboarding, interfacing as needed with staff members, program leadership, and Dept. of Public Health.</li><li>
Prepare written reports and communicate outcomes in a meaningful way to stakeholders</li><li>
Use technical aptitude to perform data analysis using various databases and spreadsheets</li><li>
Gather and analyze staff, provider, and clinical information from a variety of internal and external sources to identify trends, variances, and areas for improvement for effective program operations and workflow</li><li>
Identify, design, and support collaborative implementation of processes and clinical care, based on best- and evidence-based practices, regulatory and accrediting agency requirements, and monitoring of high risk and/or high volume processes</li><li>
Assist in further developing policies and procedures</li><li>
Excellent interpersonal skills and communication to facilitate positive working relationships and achieve desired outcomes</li><li>
Provide consultation and training in areas of compliance and privacy/HIPAA</li><li>
Represent and actively participate in stakeholder meetings, collaborative meetings with other community-based providers, conferences, and advocacy opportunities</li></ul></div>
Required Qualifications:<div><ul><li>
Doctorate and/or Masters degree in Psychology, Marriage &amp; Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution</li><li>
Valid clinical licensure in California (e.g., Psychologist, MFT, LCSW, LPCC)</li><li>
Two or more years of post-license experience or five or more years of experience in serving as an administrator, supervisor, and/or clinician of behavioral health services (Medi-Cal)</li><li>
Demonstrated experience with quality assurance, compliance and regulatory oversight of social service programs, mental health systems highly preferred</li><li>
At least one year of direct supervisory experience and knowledge of how to support a highly diverse workforce</li><li>
Must have a high level of attention to detail, excellent writing skills and a deep understanding of interpreting data &amp; summarizing results</li><li>
Must be highly organized and meet deadlines and project expectations</li></ul></div>
Other Preferred Qualifications:<div><ul><li>
Familiarity with San Francisco community services &ndash; SF Department of Public Health (Behavioral Health Services), SF Department of Human Services, California Department of Rehabilitation, etc. &ndash; including philosophy of care, levels of care for clinical services, and the delivery of such services, highly preferred</li><li>
Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc.), highly preferred</li><li>
Strong commitment to the philosophy, goals, &amp; mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health services to the community</li><li>
Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of RAMS</li><li>
Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels</li><li>
Ability to provide bilingual &amp; culturally competent services in Cantonese, Spanish, Tagalog, Vietnamese, or Russian, preferred, which reflect the populations served by RAMS</li></ul></div></div>

Quality Improvement Manager

Faena

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
The Quality Manager at FAENA Red Sea is responsible for overseeing the development, implementation, and continuous improvement of quality standards across all departments of the property. This role plays a key part in ensuring a consistently exceptional guest experience that reflects FAENA&rsquo;s signature of excellence and attention to detail.
Working closely with department heads and leadership, the Quality Manager supports operational teams by embedding a culture of excellence, accountability, and innovation&mdash;driving service consistency, compliance, and guest satisfaction.
Key Responsibilities
Quality Assurance &amp; Compliance<ul><li>
Design, implement, and monitor property-wide quality assurance programs, SOPs, and service standards.</li><li>
Conduct regular audits and inspections across all operational areas to ensure compliance with brand, health, safety, and regulatory standards.</li><li>
Track and report on KPIs related to guest satisfaction, service delivery, and operational consistency.</li></ul>
Guest Experience &amp; Service Excellence<ul><li>
Analyze guest feedback (e.g., TrustYou, Forbes, direct guest reviews) to identify trends and areas for improvement.</li><li>
Lead root-cause analysis of service failures and collaborate with departments on corrective actions and guest recovery plans.</li><li>
Champion a proactive guest-centric culture and partner with frontline leaders to deliver &ldquo;wow&rdquo; moments.</li></ul>
Training &amp; Development<ul><li>
Support People &amp; Culture in developing service training programs tied to guest feedback, Forbes standards, and brand pillars.</li><li>
Conduct quality-focused training sessions to reinforce standards and empower staff in delivering personalized luxury experiences.</li><li>
Coach and mentor departmental trainers and supervisors on service quality best practices.</li></ul>
Performance Monitoring &amp; Reporting<ul><li>
Maintain a centralized dashboard of quality metrics, feedback channels, and audit results.</li><li>
Present regular quality performance reviews to the leadership team, highlighting wins, risks, and areas for improvement.</li><li>
Collaborate with IT and systems teams to optimize data collection, feedback loops, and reporting processes.</li></ul>
Continuous Improvement &amp; Innovation<ul><li>
Lead cross-functional initiatives to elevate service standards and operational efficiency.</li><li>
Keep abreast of industry best practices and apply relevant innovations to enhance the FAENA guest journey.</li><li>
Facilitate brainstorming sessions and quality improvement projects with various departments.</li></ul> 
Qualifications 
<ul><li>
Proven experience (minimum 5&ndash;7 years) in Quality Management, Guest Experience, or Operational Excellence, ideally within the luxury hospitality sector.</li><li>
Strong knowledge of international service and quality standards, including LQA, Forbes, ISO, and HACCP.</li><li>
Demonstrated ability to analyze guest feedback, performance data, and audit results to drive continuous service improvement.</li><li>
Exceptional attention to detail, critical thinking, and problem-solving skills, with a focus on service consistency and operational compliance.</li><li>
Strong interpersonal and communication skills, with a collaborative leadership style that builds trust and engagement across all levels.</li><li>
Experience working with guest feedback and audit platforms (e.g., Medallia, TrustYou), and familiarity with performance measurement tools and dashboards.</li><li>
Culturally aware and emotionally intelligent, with a high degree of discretion and professionalism in guest and team interactions.</li><li>
Deep understanding of luxury service expectations, brand standards, and the delivery of personalized guest experiences.</li><li>
Ability to thrive in a high-paced, evolving environment, managing priorities while maintaining a focus on quality and excellence.</li><li>
Solid understanding of local health, safety, and compliance regulations, ensuring strict adherence to all legal and operational requirements.</li></ul></div>

Quality Manager

Smurfit Westrock

<div><div>JOB SUMMARY:</div><div>
The Quality Manager ensures that quality standards are met and maintained by understanding, implementing, and enforcing compliance with Customer, Regulatory, and WestRock processes, policies, and procedures. The Quality Manager is accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility.</div><div></div><div> 
MAJOR JOB RESPONSIBILITIES:</div><div>
Business Excellence</div><div><ul><li>
Track, analyze, and lead initiatives for all internal quality and customer complaint issues</li><li>
Review, approve, and execute facility and corporate standard operating procedures for site implementation</li><li>
Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirements</li><li>
Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits</li><li>
Deliver executive level presentations for customers and internal stakeholders</li><li>
Work closely with production managers to maximize product quality and reliability and minimize cost</li><li>
Coordinate and direct customer incident reviews</li><li>
Manage the CAPA (Corrective Action Preventative Action) system</li><li>
Execute facility improvement initiatives as determined from performance data</li><li>
Provide daily quality data and feedback to facility and regional leadership</li><li>
Ensure that Safety Quality Foods (SQF) documents and revisions are kept up to date and that the plant is in compliance with regulations</li><li>
Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actions</li><li>
Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required</li><li>
Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable</li></ul></div><div></div><div> 
PEOPLE AND CULTURE</div><div><ul><li>
Lead team of quality technicians and Safe Quality Foods (SQF) readiness resources, ensuring that processes are efficient and work is appropriately prioritized</li><li>
Provide tools and training for quality management and quality improvement to the facility staff</li></ul></div><div></div><div> 
CRITICAL SKILLS / CAPABILITIES:</div><div><ul><li>
Interpersonal Skill</li><li>
Creativity</li><li>
Problem-Solving</li><li>
Communication</li></ul></div><div></div><div> 
TECHNICAL SKILLS:</div><div><ul><li>
Microsoft Office - Excel, Outlook, PowerPoint</li><li>
Enterprise complaint management software</li></ul></div><div></div><div> 
EXPERIENCE:</div><div><ul><li>
Required: 3 to 5 years work-related production/manufacturing experience</li><li>
Preferred: 1 to 3 years&rsquo; experience in production supervisory role</li><li>
Preferred: Well-versed in analytical and statistical applications that support quality such as Statistical Process Control (SPC) and Statistical Quality Control (SQC)</li></ul></div><div></div><div> 
EDUCATION:</div><div><ul><li>
Required: High School diploma or G.E.D</li><li>
Preferred: Bachelor&rsquo;s Degree in Engineering (Chemical, Industrial, Mechanical, Electrical), Pulp &amp; Paper Science, Quality Management or related technical or scientific discipline.</li><li>
Preferred: ISO certification</li><li>
Preferred: Six Sigma Certification</li><li>
Preferred: Courses for SQF Practitioner &ndash; Safe Quality Foods</li><li>
Preferred: Courses for Hazardous Analysis for Critical Control Points</li></ul></div></div>

General Dynamics Information Technology

<div><div><div>Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.
Job Description<div>
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and you&rsquo;ll be a meaningful part of improving how agencies operate. Our work depends on a Case Manager joining our team to lead professionals supporting the Health Resources &amp; Services Administration (HRSA).
The Health Resources and Services Administration (HRSA) aims to improve health outcomes by enhancing access to quality services, developing a skilled health workforce, and implementing innovative programs that benefit geographically isolated, economically or medically vulnerable populations. HRSA focuses on increasing health equity and strengthening local health systems through initiatives such as community health centers, the Organ Procurement &amp; Transplantation Network (OPTN), the Ryan White HIV/AIDS Program, and support for maternal and child health.
At GDIT, we foster a people-centric environment. The Case Manager serves as the primary contact and coordinator for the monitoring, compliance, and performance improvement of OPTN member institutions, including transplant hospitals, Organ Procurement Organizations (OPOs), and histocompatibility laboratories. This role is integral to ensuring patient safety and equitable organ allocation by overseeing the entire case management lifecycle, which encompasses case intake, triage, tracking, analysis, review, and resolution. Case Managers investigate potential violations of transplant policies, ensure adherence to federal regulations, monitor member organization compliance, and actively work to improve policies and processes. They also provide critical guidance to transplant centers, manage quality assurance activities, conduct audits, analyze data for trends, and liaise with stakeholders to optimize compliance processes and outcomes.
The Case Manager role requires discretion, analytical expertise, and leadership skills to protect patients, ensure compliance with regulations, and maintain the organizational integrity of the OPTN. Case Managers will routinely report progress to relevant stakeholders, represent the department in cross-functional teams, and collaborate with task leads and contractors to enhance processes.
In this role, the Case Manager responsibilities include:<ul><li>
Provide leadership and oversight for Site Visit Leads/Investigators during patient safety and compliance case reviews.</li><li>
Act as the team lead for the task team responsible for managing case intake, triage, tracking, review, and resolution activities.</li><li>
Train, motivate, and mentor team members to ensure high-quality case management activities and adherence to project deadlines and standards.</li><li>
Manage the secure intake and documentation process for incoming patient safety and compliance cases from all sources.</li><li>
Redact sensitive information and ensure proper record management in accordance with federal regulations.</li><li>
Safeguard case records using secure storage, transfer, and handling methods.</li><li>
Develop and maintain case tracking tools that monitor case progression, metrics, and outcomes from intake through resolution.</li><li>
Ensure case tracking systems support real-time access for stakeholders and facilitate trend analysis.</li><li>
Prepare regular and ad hoc reports summarizing case activity, resolution status, and outcomes for HRSA, OPTN Committees, and other stakeholders.</li><li>
Assess newly submitted cases for severity, urgency, and scope.</li><li>
Develop initial case review plans, including timeframes, required data, and identification of involved stakeholders.</li><li>
Escalate cases when appropriate, including coordinating external reviews with entities like Centers for Medicare &amp; Medicaid Services (CMS).</li><li>
Coordinate case-related activities among various stakeholder groups, including HRSA, OPTN Committees, and other contractors.</li><li>
Document the roles, responsibilities, and coordination needs of all parties involved in individual cases.</li><li>
Analyze case data to identify trends, patterns of non-compliance, and patient safety risks.</li><li>
Prepare actionable recommendations for process improvement, policy updates, and educational initiatives for OPTN member organizations.</li><li>
Provide insights to HRSA and other stakeholders on compliance issues, risks, and necessary corrective actions.</li><li>
Conduct thorough, well-documented case reviews ensuring fair and consistent evaluation of patient safety and compliance issues.</li><li>
Draft comprehensive final case reports summarizing findings, decisions, and recommended follow-up actions such as Corrective Action Plans (CAPs).</li><li>
Oversee the implementation of final decisions and recommendations, including tracking follow-up actions, updates to member records, and any necessary coordination with OPTN IT contractors or other teams.</li><li>
Manage continuous quality improvement efforts to strengthen case intake, triage, review, and resolution processes.</li><li>
Evaluate historical case trends and past operational reviews to refine workflows and policies proactively.</li><li>
Recommend strategies for improving oversight and accountability in OPTN member compliance activities.</li></ul>
WHAT YOU'LL NEED<ul><li>
 Requires at least 6 years in compliance, project management, quality improvement, auditing, or investigations, within healthcare or regulatory environments</li><li>
A Bachelors degree</li><li>
Strong understanding of federal, state, and local regulations</li><li>
Analytic skills: ability to use independent judgment to determine risk</li><li>
Excellent communication skills written and verbal</li><li>
Leadership capabilities</li><li>
Strong organizational skills to manage schedules and audit logistics.</li><li>
Demonstrated ability to handle sensitive information securely and discretely</li><li>
Ability to travel to member organizations throughout the country (up to 15% of the time)</li><li>
Must be able to obtain a Public Trust clearance</li></ul>
#GDITFedHealthJobs #GDITHealth<div> 
GDIT IS YOUR PLACE 
At GDIT, the mission is our purpose, and our people are at the center of everything we do. 
<ul><li>Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>Support: An internal mobility team focused on helping you achieve your career goals</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off</li><li>Flexibility: Full-flex work week to own your priorities at work and at home</li><li>Community: Award-winning culture of innovation and a military-friendly workplace</li></ul> 
OWN YOUR OPPORTUNITY 
Explore a career in program management at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.</div>
</div></div><div><div><div>Work Requirements</div></div><div></div><div><div>
Years of Experience<div>
6 + years of related experience</div><ul><li>may vary based on technical training, certification(s), or degree</li></ul></div><div></div><div>
Certification</div><div>
Travel Required<div>
10-25%</div></div></div></div></div><div>
Salary and Benefit Information<div>
The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. 
View information about benefits and our total rewards program.</div>
About Our Work<div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</div></div></div>

Case Manager

Marriott International

<div>Additional Information 
Job Number26053731 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationThe St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li></ul>
<ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul> 
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Island Peer Review Organization

<div>In the Project Manager role, you will be responsible for the management of one or more quality improvement projects in the HCQIP department. This individual is also responsible for the analysis of Medicare and Medicaid databases, including claims, review results, management reports, cooperative projects, and special research studies, and supports the Health Care Quality Improvement Program by assisting in the design of quality improvement studies. Duties to include but not limited to:<ul><li>
Managing several projects concurrently. This may include being responsible for ensuring that all planning, data collection, analysis, tracking and reporting are done based on contract requirements.</li><li>
Coordinating the work of staff members from a variety of disciplines (e.g., clinicians, programmers, project data collection staff and intervention area) assigned to a project team.</li><li>
Synthesizing input from workgroup members to design data collection tools, sampling strategies, worksheet instructions, and data reports that meet customer needs.</li><li>
Analyzing statistical and epidemiological data patterns and outcomes data and provides written analyses and reports. Suggests and performs additional analyses, utilizing advanced statistical techniques.</li><li>
Working with extremely large complex datasets in SAS.</li><li>
Acting as a liaison to CMS, other QIOs and consortiums in regards to data analysis and research issues.</li><li>
Contributing to the design and analysis of cooperative projects by interacting with physician/nurse work groups or members of Quality Improvement Department.</li></ul>
This position is office based at our Jericho, NY or Albany, NY office.
QUALIFICATIONS:<ul><li>
Strong analytical and writing skills, with the ability to present aspects of projects design and data analysis to interested parties with varying backgrounds and using a variety of statistical, spreadsheet, and data base programs.</li><li>
Ability to manage all aspects of a full cycle of a project.</li><li>
Good writing skills with the ability to clearly and thoroughly present quantitative and qualitative review findings to interested parties with varying technical background.</li><li>
Proficiency in the use of statistical software packages, especially SAS programming languages, and other applications like MS Access and SQL Language.</li><li>
Ability to work well independently and with minimal supervision, in an efficient manner.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to work with members of all staff in other departments at all levels or familiarity with computers and statistics and on special projects while still adhering to the demands of the Data Analysis Department.</li></ul>
EDUCATION &amp; EXPERIENCE:<ul><li>
Master&rsquo;s degree in statistics, mathematics, computer science, health care, public health, public policy or social science with course work including both management and analysis, preferred.</li><li>
Certified Scrum Master (CSM) or project Management Professional (PMP) is required.</li><li>
One year experience in medical research, health policy analysis, public health or similar research, evaluation or health care experience, required. Two years of the above experience, preferred.</li></ul>
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $80,000.00 &ndash; $90,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.
The salary range and/or hourly rate listed does not include other forms of compensation or benefits.
IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.</div>

Project Manager

<div>At ABB, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Operations Manager
__<div>
In this role, you will establish and maintain a quality culture in Electrification Installation Products, controlling quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Reporting to the Plant General Manager and a key member of the plant leadership team, you will be accountable for driving product and process quality and operational improvements to ensure our continued compliance with ISO9001:2015 quality management system standard and regulations within the plant.
The work model for this role is: Onsite.
Key Responsibilities
<ul><li>Maintain and continuously improve a Quality organization structure capable of supporting the strategic initiatives of the plant and lead the efforts to integrate quality needs into the development of short- and long-range strategic business plans.</li><li>
Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied; Includes the complaint management system and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits.</li><li>
Lead operations initiatives in the development, implementation, and improvement of the Quality Management Systems throughout the organization; Provide advanced quality planning support in the development and launch of new products, processes and services.</li><li>
Lead the internal Quality System Audit program and manage the corrective action system in conjunction with the management review process.</li><li>
Analyze key organizational quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in engineering is required, preferably Electrical, Mechanical or Industrial related curriculum; Master&rsquo;s degree is a plus.</li><li>
5+ years of experience in Quality Engineering, preferably in a complex, made-to-order, high volume manufacturing environment.</li><li>
Must have at least 3 years of Quality team leadership experience with demonstrated capability to provide effective employee coaching, development, and performance management.</li><li>
Direct experience in obtaining and maintaining ISO 9001:2015 Standard Certification is highly desirable.</li><li>
Lean Six Sigma Green Belt certification. Black Belt is a plus.</li><li>
Strong ability to collaborate closely with peer members of the leadership team is required, including: Engineering, Operations, Materials Management, Finance and Finance, and will help drive continuous process improvement initiatives.</li><li>
ISO 9001 QMS Lead Auditor Certification; NQA-1 Lead Auditor Certification; IPC-A-610 and/or IPC-J-STD-001 Certification; ASQ CQE or CQM is preferred.</li><li>
Candidates must already have work authorization that would permit them to work for ABB in the US.</li></ul>
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
What's in it for you
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You&rsquo;ll be part of a team that values your voice and celebrates your progress.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Onsite
While base salary is determined by things such as the successful applicant&rsquo;s qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on &ldquo;Candidate/Guest&rdquo; to learn more
Health, Life &amp; Disability<ul><li>
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.</li><li>
Choice between two dental plan options: Core and Core Plus.</li><li>
Vision benefit.</li><li>
Company paid life insurance (2X base pay).</li><li>
Company paid AD&amp;D (1X base pay).</li><li>
Voluntary life and AD&amp;D &ndash; 100% employee paid up to maximums.</li><li>
Short Term Disability &ndash; up to 26 weeks &ndash; Company paid.</li><li>
Long Term Disability &ndash; 60% of pay &ndash; Company paid. Ability to &ldquo;buy-up&rdquo; to 66 2/3% of pay.</li><li>
Supplemental benefits &ndash; 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.</li><li>
Paid Parental Leave.</li><li>
Employee Assistance Program.</li><li>
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.</li><li>
Employee discount program.</li></ul>
Retirement<ul><li>
401k Savings Plan with Company Contributions.</li><li>
Employee Stock Acquisition Plan (ESAP).</li></ul>
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Installation Products Division (formerly Thomas &amp; Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division&rsquo;s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap&reg; cable ties, T&amp;B Liquidtight Systems&reg; protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold&trade; reclosers and switchgear, capacitor switches, current limiting fuses, Homac&trade; distribution connectors, Hi-Tech Valiant&trade; full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld</div>
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.</div>

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