quality improvement specialist

Texas Health and Human Services Commission

<div></div><div><div><div><div><div>Date: Dec 31, 2025
</div></div></div></div><div><div><div><div>Location:
AUSTIN, TX, US, 78751
</div></div></div></div><div><div><div><div>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. 


Functional Title: Data Collection and Analysis Lead 
Job Title: Program Specialist VII 
Agency: Health &amp; Human Services Comm 
Department: Healthcare Transformation Wvr 
Posting Number: 12368 
Closing Date: 01/30/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $7,652.91 
Pay Frequency: Monthly 
Shift: Day 
Additional Shift:
 
Telework:
 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:
 
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:
 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
Brief Job Description:

The Delivery System Quality &amp; Innovation (DSQI) Unit within the Medicaid and CHIP Services (MCS) Office of Quality and Program Improvement (QPI) seeks a highly qualified candidate to fill the position of Data Collection and Analysis Lead (Program Specialist VII) as part of the Quality Data team. The DSQI unit develops and implements quality improvement programs, provides technical assistance to stakeholders to increase the adoption of best practices, and evaluates the effectiveness of quality programs and interventions.

The Data Collection and Analysis Lead reports to the DSQI Data Strategy Manager, working under limited supervision with extensive latitude for the use of initiative and independent judgement. The Data Collection and Analysis Lead will conduct data collection, management, analysis, and visualization for DSQI&rsquo;s initiatives and support the development of a new Microsoft Dataverse with integrated Power Apps. This position will lead the continued development of data collection templates and data review tools for four directed payment programs.

The Data Collection and Analysis Lead must have expertise using advanced Microsoft Excel; data management and analysis capabilities; and strong critical thinking, project management, and written and oral communication skills. Preference will be given to candidates who have a knowledge of health care quality improvement, including health care quality metrics and common data sources used for health care quality performance monitoring and analysis. The ideal candidate thrives in an environment that emphasizes teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously learn, and integrity to do things right even when what is right is not easy.

Essential Job Functions (EJFs):

EJF 1 Data Collection and Management (30%)
<ul>
<li>Develop and maintain data collection, data review, and data management tools using Microsoft Excel or other tools, ensuring data availability and accuracy.</li>
<li>Manage timelines and create detailed work plans to ensure the on-time delivery of these tools.</li>
<li>Collaborate with internal and external stakeholders to gather and maintain complete and accurate data.</li>
<li>Ensure compliance with approved directed payment program (DPP) policies, procedures, quality rules, and state and federal regulations.</li>
</ul>
EJF 2 Data Analysis and Reporting (25%)
<ul>
<li>Analyze Medicaid managed care quality performance data to develop policy and programmatic recommendations to advance quality goals and improve healthcare outcomes for Medicaid beneficiaries.</li>
<li>Create data visualization tools using Microsoft Power BI.</li>
<li>Collaborate with DSQI team members to develop innovative, evidence-based policies or programs to drive quality improvement and delivery system reforms.</li>
<li>Oversee the preparation and submission of required quality-related reports to regulatory agencies and stakeholders, maintaining accuracy and timeliness.</li>
<li>Support the development of a new Microsoft Dataverse with integrated Power Apps for quality data monitoring, analysis, and evaluation.</li>
</ul>
EJF 4 Written Communication (15%)
<ul>
<li>Draft high quality written documents, including policies, rules, project updates, legislative reports, memos for leadership, guidance documents, presentations, summaries, and other documents relating to quality improvement and innovation.</li>
</ul>
EJF 5 Stakeholder Engagement (15%)
<ul>
<li>Work with and present to internal and external stakeholders to develop and implement quality programs, identify and address technical assistance priorities, and communicate program progress and outcomes.</li>
</ul>
EJF 5 Team Collaboration (15%)
<ul>
<li>Train, lead, assign, and/or prioritize the work of others (internal and external) for activities related to the Data Collection and Analysis Lead position.</li>
</ul>
Knowledge, Skills and Abilities (KSAs):
<ul>
<li>Advanced skills in developing data collection and data review templates using Microsoft Excel.</li>
<li>Proficiency in Power BI for data visualization, as well as additional Microsoft Power Platform applications.</li>
<li>Skill in managing large datasets and conducting data analysis and visualization.</li>
<li>Knowledge of health care quality improvement, including health care quality metrics and common data sources used for health care quality performance monitoring and analysis preferred.</li>
<li>Skill in project management.</li>
<li>Skill in critical thinking and developing creative, workable solutions to complex problems and policy issues.</li>
<li>Skill in communicating effectively both orally and in writing.</li>
<li>Skill in synthesizing complex and technical information and translating it into easily understandable and concise documents and oral presentations.</li>
<li>Ability to achieve goals through teamwork; and judiciously set, manage, and balance team and individual responsibilities and priorities.</li>
<li>Ability to collaborate with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships.</li>
</ul>
Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Work experience in data analysis, quality performance measurement, or research. Experience with advanced Microsoft Excel functionality (e.g., functions such as IF, IFS, AND, OR, XLOOKUP, INDEX MATCH, COUNTIF, and SUMIF; nested functions; conditional formatting; Power Query; macros, etc.). Graduation from an accredited four-year college or university with major course work in a relevant field, such as public health, public administration, public policy, sociology, social work, statistics, or research methods.

Work experience in a field related to health and human services preferred. Experience with Microsoft Power Platform applications, especially Microsoft Power BI, strongly preferred. Master&rsquo;s degree with course work in a field relevant to public health, public administration, public policy, sociology, social work, statistics, research methods, or another related field is preferred.

Additional Information:

This position will require in-person attendance.

An in-basket exercise may be administered. The posted salary range extends from the minimum to the maximum of the range. Any offer is contingent on available funding as well as the applicant's qualifications as well as the requirements of HHSC Human Resources Manual Chapter 7.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. 


Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. 


ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. 


Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. 


HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. 
</div></div></div></div> 
Nearest Major Market: Austin</div>

Data Collection and Analysis Lead

Ceptrum

Job Title:Quality Improvement AnalystJob Description:We are seeking a detail-oriented and data-driven Quality Improvement Analyst to join our team. In this role, you will monitor performance indicators, analyze workflow processes, identify areas of improvement, and support the implementation of quality initiatives across the organization. You will collaborate with cross-functional teams to develop solutions that enhance efficiency, service delivery, and overall organizational performance. If you thrive on solving problems, improving systems, and making meaningful operational impact, we&rsquo;d love to meet you!Must Haves: * Bachelor&rsquo;s degree in healthcare administration, public health, or related field preferred. * Prior experience in care management, quality improvement, or healthcare operations.* Familiarity with population health tools (e.g., Azara DRVS) and electronic health records (EHR).* You must have ECW knowledge at least 2 to 3 years.Why You&rsquo;ll Love Working with UsIn-House CelebrationsWe celebrate every team member! Enjoy fun in-house birthday celebrations, team moments, and small surprises that make your day special.Work-Life Balance MattersWeekends Off &ndash; Reset, recharge, and enjoy your personal time . A positive environment that values work-life harmony.Paid Leave &amp; Support Paid Sick Leave &ndash; Your health comes first.Take the time you need without worry. Generous leave policies that support your well-being.Rewards &amp; RecognitionBiannual Bonuses based on performance and company growth. Recognition programs that appreciate your hard work and dedication.Career Growth Opportunities Continuous learning and development programsA supportive team that encourages professional progress and innovation.Inclusive &amp; Collaborative Culture Friendly, supportive coworkers.An environment where your ideas are heard, and your contributions truly matter.Budget: 120,000 - 130,000 PKRTimings: 07:00 PM - 04:00 AMJob Type: Full-timePay: Rs120,000.00 - Rs140,000.00 per monthWork Location: In person

Quality Improvement Analyst

State of North Carolina

<div>Agency
Dept of Health and Human Services
Division
Caswell Developmental Center
Job Classification Title
Quality Assurance/Standards Specialist (S)
Position Number
60052827
Grade
NC17
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The primary purpose of this position is to review and track safety events involving residents in the facility. The Risk Specialist reviews and tracks Event Reports and Intensive Reviews, ensuring appropriate follow-up, review, and closure of safety events in the patient safety data system (RL6) and the Electronic Health Record (EHR). The Risk Specialist prepares reports for the Event Review Committee and makes recommendations to the Director of Quality Improvement regarding the need for Root Cause Analyses. This role also coordinates and operates the video camera surveillance program and supports consistent implementation of policies by providing interpretation, feedback, and staff guidance. Additionally, the Risk Specialist conducts record and EHR audits, completes other audits assigned by the Director of QI, and consults with management regarding active treatment across the facility.
Knowledge Skills and Abilities/Management Preferences
<h2 class="jobSectionHeader">Recruitment Range: $58,613.00 - $102,574.00
</h2>Applications must be submitted by 11:59pm prior to the closing date.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
<ul><li>Demonstrates general knowledge of quality improvement program practices and the planning and development of assessment tools to mitigate safety events.
</li><li>Provides training on safety events and the operation of the Safety Database/RL6, offering professional consultation to staff.
</li><li>Operates video surveillance systems, accurately interprets findings, and maintains strict confidentiality.
</li><li>Exercises sound judgment and discretion when interpreting and applying quality standards, policies, and procedures.
</li><li>Communicates effectively with professional and administrative personnel to assess problems and coordinate resolutions.
</li></ul>Department: Quality Improvement
Work Hours: 8 AM - 5 PM, Monday - Friday
<h2 class="jobSectionHeader">About Caswell Developmental Center:
</h2>Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility.
We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity. Please click on the following link&mdash; https://vimeo.com/185000006 &mdash;to experience how Caring is Contagious at Caswell Developmental Center.
<h2 class="jobSectionHeader">Supplemental Contact Information:
</h2>DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Application Process
 
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
<ul><li>Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates &amp; Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
</li><li>Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the &quot;Work Experience&quot; section of the application, to support your answers.
</li><li>If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59pm prior to the closing date.
</li><li>Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are &quot;Under Review&quot; and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
</li><li>Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
</li></ul>Veteran&rsquo;s and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
</li></ul>ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at (252) 208-4293.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in psychology, social work, education, health, business administration, marriage and family therapy or related human services field from an appropriately accredited institution and three years of experience in professional level treatment programming for the applicable client population.
-or-
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and four years of experience as indicated above; or an equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population;
or
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above;
or
an equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Lynn Cullipher
Email:
talentacquisition@dhhs.nc.gov</div>

Quality Assurance/Standards Specialist - Caswell Developmental Center

Al Jameel Medical Center

Job SummaryTo make sure that all activities related to quality control, quality assurance, and quality improvement activities in the Quality and Patient Safety Department and within the laboratory and service center. Implement established Quality Management System, as per approved policies, procedures, and related safety standards, and within the CAP, ISO, and JCI accreditation standards in place, and meet all local MOPH requirements.Key Responsibilities<ul><li>Spearheads the preparation of the Organization for International Accreditations. Joint Commission International Accreditation (JCI), College of American Pathologists Accreditation (CAP), and International Organization of Standardization 9001:2015 Accreditation (ISO).</li><li>Monitor the compliance of the Company with Quality Management Standards.</li><li>Identify and resolve workflow and Quality System issues by developing and implementing corrective and preventive actions, bringing areas in line with standards.</li><li>Handle Incident Reports by Making Root Cause Investigation and CAPA Plans.</li><li>Spearhead the preparation of the Requirements for the Ministry of Public Health (MOPH) Facility License Renewal Assessment for all healthcare branches of the organization.</li><li>Work closely with Departmental Managers to ensure that the Department is adhering to the Quality Management System.</li><li>Review Policies and ensure that Policies are implemented by conducting regular quality rounds and annual audits across the Facility.</li><li>Identify control gaps in processes, procedures, and systems through in-depth research and assessment, and suggest methods for improvement.</li><li>Facilitate Annual Quality System Audit for Departments, working with Internal Managers to communicate recommendations and issues surrounding the Audit.</li><li>Support Healthcare Campaign Participation to spread awareness regarding important Healthcare Topics (Patient Safety Day, Infection Prevention and Control Week, Breast Cancer Awareness, etc).</li><li>Provide Quality and Patient Safety Training to both New and Existing Employees.</li><li>Formulate policies to improve the operation.</li><li>Create Educational Materials to promote Awareness of Standards through Newsletters, Educational Videos, and Pamphlets.</li></ul>Qualification &amp; Requirements<ul><li>BSc in Medical Science, Biology, Chemistry, or other related science.</li><li>+5 years of experience in a clinical laboratory or Patient Safety or Quality Improvement experience.</li><li>Experience in QMS and International Accreditations.</li><li>Experience in MOPH Facility Licensing and Regulatory Accreditations.</li><li>Knowledge in Quality Management Systems.</li><li>Knowledge of various international accreditation/certification systems. (Joint Commission International Accreditation, College of American Pathologists Accreditation, and ISO 9001:2015 Accreditation.</li><li>Knowledge of international guidelines on safety-related standards.</li><li>Knowledge in Quality Concepts: Principles in Lean Thinking, 5S, Six Sigma etc.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How soon will you be able to join if selected for the position?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Clinical laboratory or Patient Safety or Quality Improvement: 5 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Quality & Patient Safety Specialist

EVA Pharma

<div>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary 
We are looking for a dedicated QPPV Specialist to join our dynamic Pharmacovigilance team. The ideal candidate will be responsible for ensuring the safety and efficacy of our products, as well as maintaining compliance with regulatory requirements.
Key Responsibilities:<ul>
<li><ul><li>
Ensure the PSMF &amp;PSSF are accurate, up-to-date, and aligned with SFDA requirements.</li></ul></li>
<li><ul><li>Manages timely collection, assessment, and submission of ICSRs to the SFDA within legal timelines.</li></ul></li>
<li><ul><li>Ensure continuous monitoring of safety signals and management of emerging safety issues.</li></ul></li>
<li><ul><li>Act as the single PV contact point for the SFDA and PV inspections (24/7 availability).</li></ul></li>
<li><ul><li>Ensure compliance with all national pharmacovigilance requirements, risk minimization measures, and safety communication obligations.</li></ul></li>
<li><ul><li>Ensure timely SFDA submission of PSUR/PBRER, RMP, DHPC, and any safety-related regulatory requests.</li></ul></li>
<li><ul><li>Create and maintain local PV SOPs covering all SFDA-required PV activities.</li></ul></li>
<li><ul><li>Participate in audits, CAPA planning, and implementation of corrective/preventive measures.</li></ul></li>
</ul>
Requirements<ul><li><ul>
<li>
Bachelor&rsquo;s degree or higher in Pharmacy or Medicine
</li><li>Licensed by the Saudi Commission for Health Specialties
</li><li>Full-time resident in Saudi Arabia (KSA)
</li><li>Pharmacovigilance experience preferred
</li><li>PV training in ICSR processing and MedDRA coding preferred
</li><li>PV training in signal detection preferred
</li><li>Knowledge/training in PSUR/PBRER, RMP, PSMF, and KSA PV regulations preferred</li></ul></li></ul></div>

QPPV Specialist

Perdue

<div>Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we&rsquo;re committed to helping our team members thrive. That's Perdue.<div><div><div><h2 class="jobSectionHeader"> 
Summary</h2>
</div><div>
The Food Scientist is responsible for supporting the development of food products in support of the Company business needs. With minimal guidance plans and conducts multiple project assignments. Project scope to include supporting new products, quality improvements of existing products, cost optimization of existing products and technical brand maintenance. 
This is an onsite position at our Innovation Center in Salisbury, MD. 
The salary range for this position is $63,000.00 - $95,000.00 per year, based on experience and qualifications with annual bonus available (variable depending on performance). 
In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.</div></div><div><div><h2 class="jobSectionHeader">
Principal and Essential Duties &amp; Responsibilities</h2>
</div><div><ul><li>Promotes applicable safety, regulatory, GMP requirements in lab, pilot plant, and manufacturing facilities. Assists in writing of new policy and procedures as needed.</li><li>
Executes with minimal guidance multiple projects to grow top line volume in support of New Product Development as a % of Revenue goals, cost savings or improvements. Conducts and leads required lab, pilot plant, and plant experimentation.</li><li>
Proficient knowledge of Product Development including: Materials, food processes, sensory testing, consumer testing, NPD stage gate process, costing, plant trials commercialization, and related processes.</li><li>
Documents all development work accurately. This includes written documentation of lab work, product showing, and plant trials with minimal guidance.</li><li>
Prepares accurate and timely specifications for all products developed. This includes: materials, formula, processes and finished product with minimal guidance.</li><li>
Proficient in the knowledge of customer/consumer needs for assigned products and channels. Understands who the consumer is and how they use our products.</li><li>
Interacts cross-functionally with Marketing, Purchasing, QA and Operations to successfully implement new product developments.</li><li>
Leads Product Showings to evaluate products.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Education and Experience Requirements</h2>
</div><div>
Bachelor&rsquo;s degree in Food/Meat Science or 2 &ndash; 4 years related work experience or a Master&rsquo;s/PhD with 0 &ndash; 2 years of experience. Our ideal candidate will have/be:<ul><li>
Requires knowledge of the product development process from idea generation, bench top, scale up and commercialization.</li><li>
Ability to influence necessary cross functional partners for successful implementation of projects.</li><li>
Requires clear written and verbal communication skills.</li><li>
Excellent analytical knowledge and problem-solving skills.</li><li>
Knowledge of ingredients including functionality, allergen considerations and cost.</li><li>
Should understand food manufacturing processes and the sequence of events necessary to convert raw materials to finished products.
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Environmental Factors and Physical Requirements</h2>
</div><div><ul><li>Position is sedentary and mobile. Will require working in an office, lab and in the pilot plant.</li><li>
May need to move light equipment or supplies from one place to another. Capable of lifting 50lbs.</li><li>
May need to access files, supplies, and equipment.</li><li>
Work activity that is in an office, open-partitioned, cubicle environment.</li><li>
When in a plant environment:<ul><li>
Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.</li><li>
May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity.</li><li>
May handle product 25 degrees to 50 degrees Fahrenheit.</li><li>
May be exposed to noise ranges of 50 db to 110 db.</li><li>
May be exposed to all chemicals used in poultry, food, processing facility.</li><li>
Must wear and use protective and safety equipment required for the job as directed by the Company.</li></ul></li></ul></div></div></div> 
Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</div>

Food Scientist

Golden Hawk Technologies

Job Title: Quality Assurance SpecialistLocation: DHA Phase 2, IslamabadTimings: 1:00 PM &ndash; 10:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented Quality Assurance Specialist - BPO to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for monitoring calls, evaluating overall team performance, providing feedback, training new resources, and ensuring compliance with company policies. This role requires strong communication skills, analytical thinking, and the ability to work closely with both management and frontline teams to drive continuous improvement.Key Responsibilities:Monitor and evaluate inbound/outbound calls to ensure quality, compliance, and adherence to company standards.Conduct mock call tests for new hires to assess readiness before live operations.Train and coach new resources on call handling, communication etiquette, and company processes.Prepare and maintain a weekly schedule for all team members.Monitor the overall performance of every team in operations and highlight areas of improvement.Identify skill gaps and recommend targeted training sessions to improve performance.Provide constructive feedback and share regular QA reports with management.Collaborate with team leads and HR to ensure consistent quality across all shifts.Check hourly status updates and ensure daily stand-ups are conductedSupport management in implementing strategies for continuous improvement in customer satisfaction.Requirements:3 to 4 years of experience as a QA Specialist/QA Analyst/Trainer in a BPO or call center environment.Strong knowledge of call monitoring, quality standards, and customer service best practices.Proven ability to evaluate and track team performance across operations.Excellent communication and interpersonal skills.Ability to prepare schedules and manage team performance effectively.Strong problem-solving and coaching abilities.Ability to work under pressure and manage multiple tasks effectively.Perks &amp; Benefits:Competitive salary package.Growth opportunities in a professional work environment.Training and development opportunities.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in training?</li></ul>Experience:<ul><li>B2B &amp; B2C Operations : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Quality Assurance Specialist - BPO

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