quality manager

volans Business Management Services

<p>Manager ensures high patient care standards by implementing quality systems (like NABH/ISO), developing policies, training staff, conducting audits, managing documentation, analyzing KPIs, and driving continuous improvement to meet compliance and patient safety goals, focusing on reducing waste and enhancing efficiency across clinical and non-clinical departments. Key Responsibilities:</p><ul><li><b>Policy &amp; Documentation:</b> Create hospital quality manuals, SOPs, and maintain quality records.</li><li><b>Compliance:</b> Ensure adherence to NABH, ISO 9001, and other regulatory standards (like Blood Bank/BMW licenses).</li><li><b>Audits &amp; Monitoring:</b> Conduct internal audits, take hospital rounds, monitor departmental performance, and identify gaps.</li><li><b>Improvement Initiatives:</b> Develop action plans for corrective/preventive actions, implement quality tools, and drive service improvement.</li><li><b>Training:</b> Train staff on quality processes, patient safety, and new standards.</li><li><b>Data &amp; Reporting:</b> Collect, analyze KPIs, and report on quality metrics and patient outcomes.</li><li><b>Meetings:</b> Facilitate quality and infection control committee meetings, preparing agendas and minutes.</li><li><b>Patient Focus:</b> Address patient feedback, grievances, and ensure patient safety protocols are followed.</li></ul><p>Essential Skills &amp; Knowledge:</p><ul><li>Strong understanding of NABH standards and healthcare quality concepts.</li><li>Excellent communication, presentation, and analytical skills.</li><li>Proficiency in quality management systems and tools (like TQM).</li><li>Problem-solving and leadership abilities.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹50,000.44 - ₹100,000.62 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Quality Manager

ZenaDrone Trading LLC

<p><b>Position Overview</b></p><p>The Quality Manager is responsible for leading all quality assurance and quality control activities within the manufacturing facility. This role ensures that products meet customer requirements, regulatory standards, and internal quality expectations. The manager develops and implements quality systems, oversees continuous improvement projects, and drives a culture of quality throughout the organization.</p><p><b>Key ResponsibilitiesQuality Management &amp; Compliance</b></p><ul><li>Develop, implement, and maintain the Quality Management System (QMS) in alignment with industry standards (e.g., ISO 9001, IATF 16949, AS9100, ISO 13485).</li><li>Ensure compliance with regulatory, customer, and corporate quality requirements.</li><li>Lead internal and external audits; coordinate corrective and preventive actions (CAPA).</li></ul><p><b>Quality Control &amp; Assurance</b></p><ul><li>Oversee inspection, testing, and quality control activities across all production stages.</li><li>Establish quality standards, inspection processes, and testing protocols.</li><li>Review and approve quality documentation, including control plans, PPAP/FAI, and validation reports.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Lead root cause analysis using Six Sigma, 5 Why, Fishbone, and other problem-solving methodologies.</li><li>Drive continuous improvement initiatives to reduce defects, scrap, and cost of poor quality (COPQ).</li><li>Monitor and analyze quality metrics (e.g., DPPM, yield, customer complaints, process capability).</li></ul><p><b>Leadership &amp; Collaboration</b></p><ul><li>Manage the quality team</li><li>Partner with Operations, Engineering, Supply Chain, and Product Development to ensure quality is integrated into all processes.</li><li>Serve as the primary point of contact for customer quality issues and supplier quality concerns.</li></ul><p><b>Documentation &amp; Reporting</b></p><ul><li>Prepare and present quality performance reports to leadership.</li><li>Maintain accurate records of audits, non-conformances, corrective actions, and process changes.</li><li>Ensure documentation control and traceability throughout the manufacturing process.</li></ul><p><b>QualificationsEducation &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Quality, Manufacturing, or related field.</li><li>5&ndash;10 years of experience in manufacturing quality roles, with at least 3 years in a leadership position.</li><li>Experience with quality standards relevant to the sector (ISO 9001, IATF 16949, AS9100, ISO 13485, GMP, etc.).</li></ul><p><b>Technical Skills</b></p><ul><li>Strong knowledge of quality tools: FMEA, SPC, MSA, 8D, CAPA, DMAIC, Lean/Six Sigma.</li><li>Proficiency with statistical analysis and quality software (e.g., Minitab).</li><li>Understanding of manufacturing processes such as machining, assembly, injection molding, electronics manufacturing, or similar.</li></ul><p><b>Soft Skills</b></p><ul><li>Excellent leadership and team-development abilities.</li><li>Strong communication, analytical thinking, and problem-solving skills.</li><li>Ability to work cross-functionally and manage multiple priorities.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Six Sigma Green/Black Belt certification.</li><li>Certified Quality Engineer (CQE) or Certified Quality Manager/Organizational Excellence (CMQ/OE).</li><li>Experience with advanced manufacturing technologies and automation.</li></ul><p>Job Type: Full-time</p>

Pringle Technologies Inc

<p>We are looking for an experienced Quality Manager to lead end-to-end quality assurance for call center operations supporting restaurant takeout and delivery services. This role will focus on driving service excellence, audit governance, people management, continuous improvement, and collaboration with Operations teams to manage escalations and performance outcomes.</p><p><b>Roles and Responsibilities</b></p><p><b>-</b> Develop and maintain quality frameworks, audit guidelines, and evaluation standards aligned with business and client needs.</p><p>- Ensure consistent service quality across all agents supporting restaurant takeout operations.</p><p>- Analyze audit trends, identify gaps, and recommend corrective and preventive actions.</p><p>- Lead, coach, and manage the Quality Executives team and ensure fair distribution of audits.</p><p>- Review, validate, and calibrate audits to maintain accuracy and scoring consistency.</p><p>- Conduct call audits for Supervisors and provide structured feedback to Operations leadership.</p><p>- Share responsibility with Operations teams in handling store escalations and identifying recurring issues.</p><p>- Partner with Training and Operations teams to define training needs and support performance improvement plans.</p><p>- Contribute to refresher trainings, quality updates, and process improvements.</p><p>- Prepare and publish regular quality reports and dashboards tracking KPIs such as audit scores, defect rates, and compliance gaps.</p><p>- Act as the primary point of contact for all quality-related initiatives and stakeholder communications.</p><p><b>Skills and Qualifications</b></p><p><b>-</b> Bachelor&rsquo;s degree in any discipline (preferred: Business, Operations, or related field).</p><p>- 4&ndash;5 years of experience in Call Center Quality Assurance.</p><p>- Minimum 2&ndash;3 years in a Quality Lead or Quality Manager role.</p><p>- Strong understanding of call center quality frameworks and audit methodologies.</p><p>- Experience handling US-based voice processes preferred.</p><p>- Exposure to food ordering, restaurant support, or takeout/delivery operations is an added advantage.</p><p>- Strong people management, coaching, and feedback skills.</p><p>- Excellent analytical, reporting, and stakeholder management abilities.</p><p>- Experience working with quality tools, audit trackers, and reporting dashboards.</p><p>Job Type: Full-time</p><p>Pay: ₹300,000.00 - ₹400,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li><li>Provident Fund</li></ul><p>Ability to commute/relocate:</p><ul><li>Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Do you have experience in leading the quality analysts &amp; quality executives?</li><li>Can you explain your experience with call audits, calibration and performance improvement plans.</li><li>Do you have experience managing call center quality frame works and audit governance.</li><li>Are you willing to work in the night shifts?</li></ul><p>Experience:</p><ul><li>call center quality assurance: 4 years (Required)</li><li>Quality management: 3 years (Required)</li></ul><p>Work Location: In person</p>

KEO International Consultants

<div>Overview:
<div>
KEO is a creative enterprise where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to the realization of planning, design or project delivery in the built and natural environments. For over 60 years, we&rsquo;ve led with vision, contributing to many of the world&rsquo;s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</div><div></div><div><br>
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</div><div></div><div><br>
We invite you to join us. Why?</div><div></div><div><br>
When you join KEO, you&rsquo;ll discover more than just a job &ndash; you&rsquo;ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams, and beach clean-ups. In addition to your competitive package and benefits, you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, and employee referral rewards.</div>
Responsibilities:<p></p><div><br>
Our newest opportunity is for a talented <b>Quality Manager</b> to join our award-winning team based in <b>Riyadh</b><b>, KSA</b>.</div><div><br>
</div><div>We envisage success in this role to include;</div><ul><li>
Assisting in Tendering process by preparing QA/QC related sections in proposals, responding to pre-qualification questionnaires, and assessing needed level of effort/ needed resource allocation to prepare financial model.</li><li>
Attending the project opening and milestone meetings. Facilitating Project Management Review meetings; collecting resultants recommendations, preparing statistics for management; i.e. conducted audits, issued CARs, close out details, Client performance evaluation details, complaints, compliments, actions from previous PMR meetings, etc.</li><li>
Preparing Project Quality Plans/ Project Execution Plans for new projects and seeking Client Approvals.</li><li>
Setting up Quality Control &amp; Design Verification protocol for each project.</li><li>
Monitoring compliance with QC Protocol, tracking approvals of Technical Review Certificates</li><li>
Updating &amp; Tracking Technical Review Registers for different projects.</li><li>
Monitoring compliance with contractual requirements; Terms of references, completion of submissions, inclusion of required attachments.</li><li>
Monitoring compliance with Document Control requirements; i.e. use of EDMS, Project collaboration environments, compliance to document numbering system, Client standards, etc.</li><li>
Implementing project internal and external audit plans as outlined in PQP; i.e. conducting audits on sub consultants, conducting internal audits. Following up with PMs for CAR closure.</li><li>
Driving risk and opportunity register and following up for mitigation actions with risk owners where applicable.</li><li>
Acting as a Construction/ Design Management Health &amp; Safety Coordinator.</li><li>
Participating in Technical Tender Evaluation for construction packages as per contractual requirements.</li><li>
Delivering Project specific quality induction/ training, updating PQP induction registers.</li><li>
Providing support to project team in regards of project QC Protocol queries, advising of revised project procedures.</li><li>
Receiving Client/ PMC Audits, responding to audit interview queries, providing evidence to compliance with PQP and contractual requirements.</li><li>
Responding to PMC/ Client Audit reports; taking needed corrective actions to close out open Non conformities.</li><li>
Delivering Project specific Quality toolbox talks; Quality communication emails, guidelines, flowcharts, responsibility matrix, etc.</li><li>
Developing and calibrating Key Performance Indicators metrics/ dashboard as stated in PQP to measure performance and assess weaknesses and areas of improvement.</li><li>
Monitoring efficiency and effectiveness of Project team resolution of identified review comments and compliance with contractual durations.</li><li>
Monitoring and controlling external origin data input, design instructions, interim advice notes, standards, specifications, authorities&rsquo; regulations, etc.</li><li>
Raising awareness of QMS required procedures between project managers by issuing reminders of needed processes at each project stage.</li><li>
Providing information to External Auditors for certification renewal/ maintenance audits.</li></ul>
Qualifications:
<div>
To be successful in this dynamic opportunity, we envision that your career journey to date will include <b>15 years work experience of which 5 years should be in a senior quality related role on major projects </b><b>partnered with a </b><b>Bachelor degree in Engineering</b>.</div><div></div><p><br>
You should be a <b>Qualified Lead Auditor</b> and should have a good knowledge of construction in the Middle East.</p><p>
KEO&rsquo;s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its&rsquo; contribution to client success wherever we work.</p><p>
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p></div>

Johnson Controls

<div>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 Quality Manager at Johnson Controls, &Idot;zmir Plant drives continuous improvement in Production Quality Deliverables such as IPPM, SPPM, and Warranty. This role is the main contact for Operations, addressing customer issues, monitoring Quality Key measures, and managing customer-specific initiatives. You will oversee implementation of Quality Systems including ISO9001:2015, ISO14001:2015, and ISO45001:2018. Responsibilities include approving post-S.O.P. Supplier PPAPs, providing technical support for supplier issues, analyzing production defects, and maintaining control plans. You will review Quality Gates based on feedback, conduct various audits, and support the enhancement of Operator Description Sheets (ODS). You will utilize statistical tools, mentor team members, and develop inspection quality control checklists based on customer complaints and field data.
 <br/>
 <br/>
 <strong>
  How You Will Do It
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare and present internal training on quality topics.
  </li>
  <li>
   Compile periodic KPI reports.
  </li>
  <li>
   Conduct internal audits.
  </li>
  <li>
   Manage problem-solving methods such as 8D Report and Lean 6 Sigma.
  </li>
  <li>
   Develop a Warranty System using field data for cost improvements.
  </li>
  <li>
   Follow up on corrective actions for warranty issues.
  </li>
  <li>
   Act as Customer Liaison for warranty issues and coordinate with Production or Suppliers.
  </li>
  <li>
   Participate in Warranty Roadmaps and Lessons Learned Workshops.
  </li>
  <li>
   Monitor the Customer Warranty System and engage in workgroups like PFMEA and CI.
  </li>
  <li>
   Ensure compliance with certification processes including TSEK and Eurovent.
   <br/>
   <br/>
  </li>
 </ul>
 What we look for
 <br/>
 <br/>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 5 years in quality control within manufacturing.
  </li>
  <li>
   Proficiency in Microsoft Office.
  </li>
  <li>
   Strong communication skills.
  </li>
  <li>
   Bachelor&rsquo;s in Engineering.
  </li>
  <li>
   Excellent English.
  </li>
  <li>
   Experience with Control Plan, PFMEA, and PPAP processes.
  </li>
  <li>
   ISO 9001:2015 Certified Internal Auditor.
  </li>
  <li>
   Demonstrated problem-solving abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s in Mechanical Engineering.
  </li>
  <li>
   Experience in welding and brazing processes.
  </li>
  <li>
   Familiarity with TSEK, Eurovent, and PED.
  </li>
  <li>
   Experience in HVAC industry.
  </li>
  <li>
   Certification in ISO 14001:2015 and/or ISO 45001:2018 standards.
  </li>
  <li>
   ISO 9001 Lead Auditor certification.
  </li>
  <li>
   Lean Six Sigma Green Belt.
  </li>
  <li>
   Experience with SAP and Minitab.
  </li>
 </ul>
</div>


Hilton

<div><p>Quality Manager</p><p>
A Quality Manager ensures that all operational processes meet established standards of excellence by developing and maintaining quality systems, conducting audits, and analyzing performance data. They lead initiatives to improve product and service quality, ensure regulatory compliance, and foster a culture of continuous improvement across departments.</p><p><b><br>
What will I be doing?</b><br>
<br>
As a Quality Manager, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Develop and implement robust quality control systems and procedures across operations.</li><li>
Monitor and analyze performance metrics to ensure compliance with quality standards.</li><li>
Prepare and present regular quality reports to management.</li><li>
Conduct internal audits and ensure adherence to regulatory requirements.</li><li>
Maintain and update quality documentation, including SOPs and compliance records.</li><li>
Ensure compliance with all Hilton standards.</li><li>
Lead initiatives to improve product and process quality while reducing supply chain costs.</li><li>
Train team members on quality standards, procedures, and best practices.</li><li>
Foster a culture of continuous improvement and quality excellence throughout the hotel</li></ul><p>
A Quality Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p><ul><li>
3-5 years of experience in quality assurance in hospitality.</li><li>
Strong knowledge of ISO standards and regulations.</li><li>
Excellent analytical, communication and leadership skills.</li><li>
Strong understanding of regulatory frameworks and proprietary quality protocols.</li><li><p>
Experience conducting audits and preparing detailed quality reports.</p></li></ul></div>

Novo Nordisk, Inc.

<div><div><div><div><div><p>Quality Manager
</p></div></div></div></div><div><div><div><div><b>Category: </b>Legal, Compliance &amp; Audit
</div></div></div></div><div><div><div><div><b>Location:
</b>Karachi, Sindh, PK
</div></div></div></div><div><div><div><div><div><b>Quality Manager</b><br>
<b>Legal, Compliance &amp; Quality</b><br>
<b>Karachi, Pakistan</b></div><br>
<div></div>
<div>
Are you passionate about quality management? Do you want to play a key role in ensuring compliance and maintaining high standards in the pharmaceutical industry? If yes, we are looking for a Quality Manager to join our team in Karachi, Pakistan. Read on and apply today!</div><div></div><div><b><br>
Your new role</b><br>
As a Quality Manager at Novo Nordisk, you will:</div>
<ul>
<li>Implement and maintain Novo Nordisk Quality Management System (QMS) and a compliant local quality system in Pakistan to ensure product quality and inspection readiness.</li>
<li>Serve as the main QRP (Quality Responsible Person)/product warrantor contact for distributor and local health authority, handling product release and regulatory compliance.</li>
<li>Lead audits (internal and external), follow up on CAPAs (Corrective and Preventive Actions), monitor quality KPIs (Key Performance Indicators), and manage Quality Risk Management (QRM) to identify and mitigate quality risks.</li>
<li>Oversee repackaging/local marking, sample handling, qualification of third-party storage/distribution/transport, and approve related quality agreements.</li>
<li>Provide quality training, advice, and communication to affiliate staff and act as QA (Quality Assurance) approver for GxP (Good Practice)-impacting IT systems with local system owners.</li></ul><br>
<div></div>
<div><b>
Your new department</b><br>
You will be part of the Legal, Compliance and Quality department at Novo Nordisk Pakistan, based in Karachi. This team is dedicated to maintaining the highest standards of quality, compliance, and legal integrity. The department fosters a collaborative and professional atmosphere, where every team member is valued and empowered to contribute to Novo Nordisk's mission of improving lives. With a focus on innovation and excellence, you will work in a fast-paced and dynamic environment that supports personal and professional growth.</div><br>
<div></div>
<div><b>
Your skills &amp; qualifications</b><br>
We are looking for a candidate with the following qualifications:</div>
<ul>
<li>Pharm.D or degree in health sciences (e.g., biochemistry, biology, microbiology) with QA (Quality Assurance) experience and broad knowledge of the pharmaceutical industry.</li>
<li>Proven experience with Quality Management Systems (QMS) and a strong understanding of relevant regulatory requirements.</li>
<li>Experience training and developing employees on quality topics, with strong communication and leadership skills.</li>
<li>Familiarity with Good Distribution Practices (GDP) and GxP (Good Practice) requirements.</li>
<li>Demonstrated ability to apply QA (Quality Assurance) principles across activities such as audits, CAPA (Corrective and Preventive Action) follow-up, product release, and Quality Risk Management (QRM).</li></ul><br>
<div></div>
<div><b>
Working at Novo Nordisk</b><br>
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.</div><br>
<div></div>
<div><b>
What we offer</b><br>
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.</div><br>
<div></div>
<div><b>
Deadline</b><br>
24 December 2025. Applications are reviewed on an ongoing basis.</div><br>
<div></div>
<div>
Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.</div><div></div><div><br>
Novo Nordisk is not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.</div><br>
<div></div>
<div>
#LI-AMS1</div></div></div></div></div></div>

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