radio dispatcher

State of Michigan

JOB
<br>Provide officer safety capabilities through the use of statewide radio equipment, Computer Aided Dispatch (CAD) system, and telephone contact with conservation officers and dispatch requesting of other law enforcement agencies personnel to provide back-up or other assistance.Provide conservation officers with information received from criminal justice, department and other databases.Receive, analyze, and dispatch to conservation officers information received from the public, other law enforcement agencies, and government entities through the Report All Poaching phone and text hotline that indicate violation of natural resources and other state laws.Provide informational services to the public on matters relating to natural resources laws and programs.The operation is 24X7, including nights, weekends, and holidays. The position may require mandatory overtime and changes in scheduled hours, days off, and assigned shifts. Position Description
<br><br>
EXAMPLE OF DUTIES
<br>EducationEducational level typically acquired through completion of high school.ExperienceEmergency Dispatcher 7No specific type or amount of experience is required.Emergency Dispatcher E8One year of experience equivalent to an Emergency Dispatcher 7.
<br><br>
SUPPLEMENTAL INFORMATION
<br>**Please prepare a written response to the following two requirements below in no more than 1/2 page each. **1) What is your experience in radio, computer, phone systems, and/or customer service? Describe the scope and proficiency of your experience. 2) This position requires the ability to effectively prioritize and multi-task. Describe the tools, methods and thought processes you utilize to prioritize and multi-task. Provide detailed examples.You must include a copy of your resume and a cover letter and a written response to the following two requirements above with your online application.Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses will not be considered further.If applicable, you must attach an electronic and/or scanned copy of your official college/university transcripts. For our purposes, "Official Transcripts" must contain the college/university name and address, the degree conferred and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.View the job specification here.

Emergency Dispatcher 7-E8

University of New Mexico

<div><h2 class="jobSectionHeader"><b>Police Dispatcher,Pre-Cert</b></h2>
<div><div><div><div><b>Requisition ID</b></div> <div>req36347</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Police Dispatcher,Pre-Cert</div>
</div><br>
<div><div><b>Position Grade</b></div> <div>07</div>
</div><br>
<div><div><b>Position Summary</b></div> <div>Receives incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates National Crime Information Center (NCIC) console, a computer aided mobile dispatch system, and Zetron interoperable radio console.
<p>
See the Position Description for additional information.</p></div><br>
</div><br>
<div><div><b>Conditions of Employment</b></div>
<ul><li>Must pass a pre-employment criminal background check.</li><li>
Must successfully complete State of New Mexico Public Safety Department Telecommunicator Academy within 12 months of date of hire.</li><li>
Must successfully complete all internal police dispatch and related training.</li><li>
Must possess a valid typing test certificate issued by a state agency, county agency, or an accredited educational institution with a minimum score of forty (40) net words per minute (WPM). The typing test must have occurred within the last 12 months.</li><li>
Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.</li><li>
All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.</li><li>
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.</li></ul>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<p>
High School Diploma or GED; no previous experience required.</p></div><br>
<div>
<div><b>Preferred Qualifications</b></div>
</div><br>
<div></div><div><div><b>Additional Requirements</b></div>
</div><br>
<div></div><div><div><b>Campus</b></div> <div>Main - Albuquerque, NM</div>
</div><br>
<div><div><b>Department</b></div> <div>Police Department (291A)</div>
</div><br>
<div><div><b>Employment Type</b></div> <div>Staff</div>
</div><br>
<div><div><b>Staff Type</b></div> <div>Regular - Full-Time</div>
</div><br>
<div><div><b>Term End Date</b></div>
</div><br>
<div></div><div><div><b>Status</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Pay</b></div> <div>Hourly: $18.97</div>
</div><br>
<div><div><b>Benefits Eligible</b></div> <div>This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.</div>
</div><br>
<div><div><b>ERB Statement</b></div> <div>As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.</div>
</div><br>
<div><div><b>Background Check Required</b></div> <div>Yes</div>
</div><br>
<div><div><b>For Best Consideration Date</b></div> <div>4/24/2026</div>
</div><br>
<div><div><b>Eligible for Remote Work</b></div> <div>No</div>
</div><br>
<div><div><b>Eligible for Remote Work Statement</b></div>
</div><br>
<div></div><div><div><b>Application Instructions</b></div>
<div>
<p>Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.</p>
Resume &amp; UNM job application.</div><br>
</div><br>
<div><div><p><b>Positions posted with a Staff Type of </b><b><i>Regular</i></b><b> or </b><b><i>Term</i></b><b> are eligible for the Veteran Preference Program. See the </b><b>Veteran Preference Program webpage </b><b>for additional details.
</b></p><p>The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.</p>
<p>
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.</p></div></div></div></div></div><div></div>

Police Dispatcher,Pre-Cert

City of Branson

<div>
 POSITION SUMMARY: The Dispatcher I performs effective and responsive telecommunications work in the reception and transmission of 9 -1-1 telephone and radio emergency communications for both Police and Fire departments regarding Calls for Services (CFS), and inquiries from the public. The employee is responsible for collecting and evaluating information to determine jurisdiction, equipment and personnel to be dispatched. The employee utilizes a Computer Aided Dispatch (CAD) system. This position works under the direct supervision of the Communications Supervisor and a Police Sergeant, and indirectly to a Police Lieutenant, the Assistant Police Chief, and the Police Chief.
 <br/>
 <br/>
 ESSENTIAL DUTIES AND RESPONSIBILITIES: Requires a regular and consistent physical presence, at the approved time, at the Police Department telecommunications center. The duties and responsibilities required for this position include the following:
 <br/>
 <br/>
 <ul>
  <li>
   Answers telephone calls in a professional manner regarding emergencies, potential emergency or non - emergency situations.
  </li>
  <li>
   Accurately enter call data into computer.
  </li>
  <li>
   Give directions to emergency crews when needed.
  </li>
  <li>
   Monitors the movement of all emergency crews while on shift.
  </li>
  <li>
   Works closely with, and assists, the public with complaints.
  </li>
  <li>
   Accurately maintain logs and records of dispatch activity.
  </li>
  <li>
   Monitors and answers radio traffic from emergency services units in the field.
  </li>
  <li>
   Accesses drivers license and criminal records for investigation.
  </li>
  <li>
   Receives and processes complaints into the Computer Aided Dispatch (CAD) system.
  </li>
  <li>
   As needed, checks MULES system for reported stolen property and missing or wanted persons.
  </li>
  <li>
   Enters warrants into tracking database.
  </li>
  <li>
   Behaves in a manner that promotes a productive, healthy, safe and positive work environment by:
  </li>
  <li>
   Depicting trustworthiness through integrity, truthfulness, consistency and honesty, and while protecting confidential information as necessary.
  </li>
  <li>
   Creating and maintaining positive relationships at all levels by treating others with courtesy, respect and in a conflict -free professional manner, and believing the best in others.
  </li>
  <li>
   Taking into consideration the effects on others, on costs, and on intended outcomes of decisions and actions taken.
  </li>
  <li>
   Upholding public trust by being safe, enforcing safety, and working promptly, diligently and with a focus on quality.
   <br/>
   <br/>
  </li>
 </ul>
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</div>


Police and Fire Dispatcher

City of Lubbock, TX

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><p>Operates emergency communications equipment, which receives and dispatches police emergency calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. <b>The Communications Center is a 24/7/365 operation so you will be required to work nights/weekends/holidays and overtime.</b> Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected.</p><p>
Shift differential, certification pay, and bilingual pay is offered after fully trained. <b>Ability to type 45 words per minute with 85% accuracy rate and must pass a multi-tasking skills test administered by Communications.</b> Must successfully pass audiogram, drug screen, psychological evaluation, and background investigation including credit history.</p><p></p><p><b><br>
NOTE THESE AUTOMATIC DISQUALIFIERS:</b></p><ul><li><b>
ANY CLASS B MISDEMEANOR CONVITION WITHIN THE LAST 10 YEARS</b></li><li><b>
ANY CLASS A MISDEMEANOR, FELONY CONVICTIONS, OR FAMILY VIOLENCE CONVICTION</b></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Operate sophisticated phone systems to receive emergency or non-emergency calls; obtain necessary information from callers; enter information into computer aided dispatch (CAD) system. Operate radio console to dispatch police officers based on nature of call and availability of units;</li><li>
Must possess or acquire the ability to multitask (listen to radio traffic, listen to the caller on the phone, work with multiple computer programs and systems, and type information into the computer at the same time);</li><li>
Maintain radio contact with police officers; dispatch additional officers or appropriate assistance as required or requested. Obtain and relay essential information to police officers.</li><li>
Must attain advanced geographical knowledge of the City; determine proper routing of incidents based on location;</li><li>
Maintain records and data in accordance with department procedures;</li><li>
Must become proficient and attain advanced knowledge in police computer systems, with the Texas Law Enforcement Telecommunications System (TLETS), and the Texas Crime Information Center (TCIC); and of related systems and databases; protective orders, missing persons, stolen property, criminal histories, administrative messages, warrant confirmations, etc.</li><li>
Route, transmit and interpret messages sent/received through these systems;</li><li>
Participates and attends job related meetings and training;</li><li>
Perform related duties as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p>Completion of a high school diploma or the equivalent; or any combination of relevant education and experience which provides the following:</p><p><b>
Each trainee begins their employment in a probationary status for the first six months. During this period, the trainee may be disciplined and/or dismissed for failure to perform assigned duties and responsibilities.</b></p><p><b>
Training for a dispatcher consists of three phases: call take, radio operator I, and radio operator II. Each training phase is divided into two segments: classroom training and on-the-job training. Each trainee begins in phase one, segment one, and is in a classroom setting for approximately 6 weeks. Throughout this time, the trainee will be given an opportunity to improve typing skills and job knowledge. By the end of classroom training, each trainee must demonstrate acceptable skill and knowledge by completing an on-line typing test, achieving 50 words per minute with 95%accuracy, and a written comprehensive examination with a passing score of 80%. These marks must be achieved by the trainee in order to proceed to the next step in the training process. Failure to meet the required training standards by the conclusion of classroom training could result in termination.</b></p><p><b>
Continuing from class room training, the trainee begins on-the-job training and will be required to train on all three shifts for approximately 5-7 weeks. The shifts are divided into day shift/6am-2pm, evening shift 2pm-10pm, and midnight shift/10pm-6am. Written assessment examinations will also be administered throughout on-the-job training with the passing standard also set at 80%. Additionally, the trainee's on-the-job performance is rated on a written daily observation report (DOR) throughout each training phase. A trainee is allotted a set number of training hours to achieve acceptable ratings. Failure to achieve a passing score on an assessment examination or consistent acceptable ratings on the DOR could result in termination.</b></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge and Abilities</b></h2></div>
<p></p><div><p><b><i>Knowledge of:</i></b></p><ul><li>
Emergency Communications Procedures and related procedures of the Lubbock Police departments; and of related systems, subsystems, computer programs and software used for law enforcement and dispatch purposes.</li></ul><p><b><i>
Ability to:</i></b></p><ul><li>
Acquire a Basic Telecommunicator Operator license within 1 year of employment</li><li>
Record computer data rapidly and accurately;</li><li>
Hear at a level commensurate with working conditions;</li><li>
Pass hearing and vision exam; pass psychological exam</li><li>
Remain emotionally stable during periods of emergency and stress. Extract information from distraught callers.</li><li>
Related emergency situation experience preferred;</li><li>
Maintain security and confidentiality;</li><li>
Continuous working knowledge of the City's geography;</li><li>
Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications;</li><li>
Use tact and courtesy in maintaining an effective working relationship with department employees, city supervisors and general public.</li></ul><p><b><i>
Physical Requirements</i></b></p><ul><li>
Continuously sit during the shift;</li><li>
Occasionally lift and carry up to 10 pounds;</li><li>
Occasionally reach above shoulder height;</li><li>
Continuously work with the fingers;</li><li>
Continuously coordinate eye, hand and foot to operate radio and related equipment;</li><li>
Continuously talk, see and hear.</li></ul></div></div></div><p></p>

Public Safety Dispatcher I - Police

University of Kentucky

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Police Dispatcher</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>RE53985</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Communications Officer</div>
</div><br>
<div><div><b>Department Name</b></div> <div>3HL00:UK Police</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Lexington, KY</div>
</div><br>
<div><div><b>Grade Level</b></div> <div>44</div>
</div><br>
<div><div><b>Salary Range</b></div> <div>$21.06-33.69/hour</div>
</div><br>
<div><div><b>Type of Position</b></div> <div>Staff</div>
</div><br>
<div><div><b>Position Time Status </b></div><div>Full-Time</div>
</div><br>
<div><div><b>Required Education</b></div>
<div>HS</div>
</div><br>
<div><div><b>Click here for more information about equivalencies:</b></div> <div>https://hr.uky.edu/employment/working-uk/equivalencies</div>
</div><br>
<div><div><b>Required Related Experience</b></div>
<div>No experience required.</div>
</div><br>
<div><div><b>Required License/Registration/Certification</b></div>
<div>Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.</div>
</div><br>
<div><div><b>Shift</b></div>
<div>Rotating 12 hour shifts with rotating weekends off. Must be able to work any of the following:<br>
1). 7:00am &ndash; 7:00pm<br>
2). 7:00pm &ndash; 7:00am<br>
<br>
Days, Nights, Weekends, Holidays, and Overtime for special events such as UK home football games.</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div>The <b>University of Kentucky Police Department</b> is seeking a <b>Communications Officer</b> to provide emergent and non-emergent support services to the UK community. This position reports to the Communications Manager within the Support Services division. The University of Kentucky Police Department prioritizes its investment of professional development and offers <b>a competitive starting pay of $24.00/hour</b> for Communications Officers.
<br>
<br>
The major job responsibilities for the Communications Officer is radio monitoring, telecommunications &ndash; emergency 911, records of activity, and monitoring and operating CJIS (Criminal Justice Information System). Specifically, Communication Officers receive and respond to a variety of emergency and non-emergency calls for services and complaints asking questions to interpret, analyze and anticipate the caller&rsquo;s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.<br>
<br>
This position operates a radio console maintaining radio communications with police and security personnel to ensure proper response to citizens&rsquo; complaints, calls for service, and officer safety. Communications Officers monitor and operate a multi-line telephone console system, TDD system for the deaf and hearing-impaired, an app-based student safety program, a mass notification system as well as a control access and camera system. This position maintains records of service and related data in a computer-aided dispatch system, and monitors, operates, and modifies information in the Criminal Justice Information System (CJIS).<br>
<br>
<b>If you are not already certified as a Telecommunicator in Kentucky, you will be required to attend a mandatory live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week. This must be completed within 1 year of your hire date.</b>
</div>
</div><br>
<div><div><b>Skills / Knowledge / Abilities</b></div>
<div>Customer service<br>
Typing<br>
Quick decision making<br>
Excellent written and verbal communication<br>
Accuracy<br>
Attention to detail<br>
Ability to learn and become proficient with new computer systems</div>
</div><br>
<div><div><b>Does this position have supervisory responsibilities? </b></div><div>No</div>
</div><br>
<div><div><b>Preferred Education/Experience</b></div>
</div><br>
<div></div><div><div><b>Deadline to Apply</b></div> <div>04/26/2026</div>
</div><br>
<div><div><b>Our University Community</b></div>
<div>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br>
<br>
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br>
<br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.</div></div></div></div></div>

Police Dispatcher

City of Montebello

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$59,901.00 - $74,808.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Montebello, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00012</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Police Department</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/10/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div></div></div></div></div>
<br><p></p><div><div><div><div><b>APPLICATION FILING PERIOD</b></div><p>
The eligibility list from this recruitment will be used to fill any current or future vacancies within 1 year of the established date.</p><p><i>
The hiring manager reserves the right to make a hiring decision at any time during the recruitment process. </i><i>This job posting may be closed at any time without notice.</i></p><div></div><div><b><br>
JOB SUMMARY</b></div><p>
Under supervision to dispatch, record information, and maintain contact with officers in the field; to assist with booking functions; and to perform related work as required.</p></div><p></p>
<p></p><div><p>Performs public safety dispatch duties on an assigned shift to support police functions; receives emergency and business inquiries concerning questions, problems, crimes, and emergencies; determines nature and priority of calls, locations of incidents, and how to respond; maintains field contact with police officers, providing records information; indexes case records and incident reports; answers telephone lines, providing information and routing callers to appropriate staff; supplies a variety of information to Department visitors; assists with the maintenance of daily logs; operates a teletype system to request and send information; maintains emergency notification data for City businesses; monitors holding areas when occupied; confirms outstanding warrants with other law enforcement agencies; assists with the search, booking, and interrogation of suspects and prisoners.</p></div><p></p>
<div></div><div><p><b>QUALIFICATIONS</b></p><ul><li>
Possession of an appropriate California driver's license.</li><li>
Possession of a National Crime Information Center certificate insuring knowledge of laws and rules concerning nationwide teletype system, or ability to obtain within six months of initial appointment.</li><li>
Ability to complete the required California Commission on Peace Officer Standards and Training Basic Dispatcher course within one year of initial employment.</li></ul><div><b>
Training and Experience : </b>Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain this knowledge and abilities would be:</div><ul><li><div><b>
Education:</b> Graduation from high school or G.E.D. is desirable.</div></li><li><p><b>
Work Background: </b>One year of experience in a responsible office assistance or dispatching position, preferably working with a police or other public safety agency.</p></li></ul></div><p></p>
<p></p><div><p><b>Knowledge of:</b></p><ul><li>
Basic functions, procedures, and policies of public safety operations.</li><li>
Laws and regulations governing the release of information from law enforcement agency records.</li><li>
Modern office methods, equipment, and procedures including automated equipment and software related to dispatch and office support functions.</li><li>
Proper telephone techniques and procedures.</li><li>
Geography of the local community.</li><li>
Operation of regulations governing the use of radio and teletype equipment.</li><li>
Booking and holding procedures and regulations.</li></ul><p><b>
Ability to:</b></p><ul><li>
Compile, maintain, process, and prepare a variety of records and reports related to dispatch operations.</li><li>
Take complaints, gathering essential information for expeditious and accurate disposition of complaint.</li><li>
Operate radio, telephone, teletype, and automated equipment.</li><li>
Type at a prescribed speed of 40 words per minute.</li><li>
Interpret the policies, functions, and procedures of the Police Department.</li><li>
Assist with booking procedures.</li><li>
Follow oral and written instructions.</li><li>
Think clearly and act quickly and calmly in emergency situations.</li><li>
Maintain courteous and tactful but firm relationships with the public.</li><li>
Establish and maintain cooperative working relationships.</li><li>
Communicate effectively orally and in writing.</li></ul><div><b><br>
**</b><b> </b><b>The City of Montebello is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.</b></div></div></div></div><p></p>

POLICE DISPATCHER I

City of Reno, NV

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>***<b>Special Internal Recruitment</b><b>***</b></div><div></div><div><b><br>
This is an internal promotional opportunity for current City of Reno Public Safety Dispatcher I employees who have been identified as having met the minimum qualifications to be promoted.</b></div><br>
The ideal person in this position will receive, evaluate, prioritize, and dispatch public safety calls for service. They will respond to emergency and non-emergency calls and operate a variety of communication equipment including radio, telephone, telephony, TDD and multiple computer systems.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Essential Functions</b></h2></div>
<p></p><div><ul><li>Receive, evaluate and prioritize emergency and non-emergency police, fire, medical, and rescue calls for service; determine nature, location and pertinent details of incidents and dispatching of field units to situations as necessary for multiple public safety agencies in the area.</li><li>
Operate a variety of emergency dispatch and communications equipment including a Next Generation E911 (NG911) telephony system, an 800 MHz radio system, a Public Safety Computer Aided Dispatch (CAD) system and general office equipment; enter pertinent information regarding calls for service into various computer systems, according to established procedures and guidelines.</li><li>
Maintain awareness of field unit activities within the computer aided dispatch (CAD) and manual card systems; communicate with field units through radios in accordance with Federal Communications Commission (FCC) regulations; maintain status and location of units.</li><li>
Coordinate the receipt of both emergency and non-emergency calls and relay information and assistance with other law enforcement, fire, medical, and other emergency response agencies as required.</li><li>
Evaluate the nature and severity of the calling party&rsquo;s situation to assist in determining call priority and necessary responding equipment.</li><li>
Simultaneously respond to multiple emergencies on multiple radio channels from various public safety agencies, including law enforcement, fire, and emergency medical services.</li><li>
Retrieve and enter information from local, state, and federal computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other related information; relay information to field units.</li><li>
Maintain accurate and complete logs and records of all activities and calls that are received and dispatched.</li><li>
Perform a variety of functions related to public safety dispatch operations.</li><li>
Perform related duties as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p>The following minimum qualifications are required to be met at the time of application.<br>
<br>
<b>Work Experience:</b></p><br>
<ul><li>
Two (2) full years of public safety dispatch experience, or equivalent, with a public safety agency within the last (3) years.</li></ul>
OR<br>
<ul><li>
One (1) full year of public safety dispatch experience or equivalent, with a public safety agency within the last three (3) years AND have obtained one or more of the following certifications:</li></ul><br>
<b>
Certification:</b><br>
<ul><li>
Certified Emergency Dispatcher (International Academies of Emergency Dispatch EFD/EPD/EMD or equivalent)</li><li>
P.O.S.T. Certified Dispatcher (NV or out of state)</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<div><p><b>To Apply:</b><br>
Please submit your completed application and all additional information/documentation requested online at <b>www.reno.gov/jobs</b> <b>before the close of this recruitment.</b><b> </b>If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 11th-floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.<br>
<br>
If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.</p><p><b><br>
Application Preparation:</b><br>
A complete application is required, including detailed work experience and education. R&eacute;sum&eacute;s may be submitted as supplemental information but will not be reviewed when determining minimum qualifications.</p><b><br>
Examination Process:</b><br>
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience evaluation (T&amp;E) weighted at 100%.<br>
<br>
<b>Training and Experience Evaluation (T&amp;E) Details</b><br>
The T&amp;E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked <b>&quot;QUESTIONS&quot; </b>on the job announcement page. The T&amp;E must be submitted online at the time of application.<br>
<ul><li>
Responses to your T&amp;E questions should be consistent with the information given in your application details. Answers are subject to verification.</li><li>
Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.</li><li>
In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.</li><li>
Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.</li><li>
&quot;See Resume&quot; or &quot;See above,&quot; etc., are not qualifying responses and will not be considered.</li><li>
Changes or corrections to your responses cannot be made once your application packet has been submitted.</li><li><b>
TIP:</b> It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.</li></ul><br>
<b>
Notification:</b><br>
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.<p>
We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven&rsquo;t opted in before, the option will appear before you submit your application. If you&rsquo;ve previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile.</p><b>
Testing Accommodation:</b><br>
We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing the Accommodation Request Form by the closing date of this announcement. All requests will be handled with confidentiality and respect.<div><b><br>
Employee/Veteran Preference in the Event of Tie Scores:</b><br>
<i>Promotional Examinations (Rule VIII, Section 7):</i><br>
If two or more employees earn the same final score (including seniority points), veterans&rsquo; preference will be applied if any of the tied employees have submitted proof of an honorable military discharge. This preference is only used to break ties. If a tie still remains, it will be broken based on seniority in the current classification. Proof of honorable discharge must be submitted with the application.</div><div></div><div><b><br>
Seniority Points:</b><br>
Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:</div><div>
The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.</div><div></div><div><br>
Rule VIII - Promotion, Section 9. Seniority Credit.</div><b><br>
Appointment and Certification:</b><br>
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.<br>
<br>
<b>Questions/Updates:</b><br>
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov.<br>
<br>
<i>The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.</i></div></div></div><p></p>
<br><div></div><div><div><div><p>Please use this <b>Health and Welfare Benefit Link</b> to learn more about the City of Reno's great employee benefit plans and wellness programs.</p></div></div></div>

Public Safety Dispatcher II - Promotion

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