railway station manager

SYSTRA

<div>:
<div>
SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</div><div>
For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</div>
Context:
<div>
We are seeking an experienced Technical Review Manager to lead the governance of technical standards, design assurance, and engineering processes for a major railway program. The role ensures that multidisciplinary designs meet applicable rail standards, regulatory requirements, and project objectives across safety, quality, cost, and schedule. You will establish, maintain, and audit the technical management system, drive continuous improvement, and coordinate design assurance across all engineering disciplines and delivery partners.</div>
Missions/Main Duties:
<ul><li>Own and maintain the project&rsquo;s technical standards, specifications, and engineering management plans, ensuring alignment with national/international rail standards, regulatory obligations, and client requirements.</li><li>
Develop, implement, and continuously improve the technical review process, stage gate criteria, and design assurance workflows across concept, preliminary, detailed, and IFC stages.</li><li>
Manage deviations, waivers, and concessions, ensuring robust justification, risk assessment, and approvals.</li><li>
Lead multidisciplinary design reviews (track, civil, structures, geotechnical, systems, OLE, power, signaling/telecoms, rolling stock interface, stations, MEP, RAMS) to assure completeness, consistency, constructability, operability, and maintainability.</li><li>
Drive requirements management, verification and validation (V&amp;V), and configuration control, ensuring traceability from system requirements to design outputs and test evidence.</li><li>
Coordinate technical interfaces and integration across packages, contractors, suppliers, and operations/maintenance stakeholders.</li><li>
Ensure compliance with safety legislation and rail-specific safety management frameworks (e.g., CSM-RA or equivalent), including hazard identification, risk</li><li>
Act as the principal point of contact for technical standards with the client, independent validators, authorities, and certification bodies.</li><li>
Prepare and present technical review findings, design assurance reports, technical risk registers, and recommendations to governance boards.</li><li>
Facilitate cross-functional workshops to resolve complex technical issues and drive decision-making.</li></ul>
Profile/Skills:
<div><div><div><div><div><div><div><div><div><ul><li>Bachelor&rsquo;s degree in Engineering (Civil, Electrical, Mechanical, Systems, or related). Master&rsquo;s degree preferred.</li><li>
Minimum 15 years of engineering experience, including substantial experience on railway projects (mainline, metro, light rail, or high-speed).</li><li>
Strong design background with demonstrated leadership in multidisciplinary design development and review.</li><li>
Proven track record establishing and managing technical standards, design assurance, and engineering processes on large infrastructure programs.</li><li>
Experience with requirements management tools and configuration control; familiarity with systems engineering V-model and V&amp;V.</li><li>
Demonstrable knowledge of relevant rail standards and codes (e.g., EN/IEC standards, AREMA/BS/EN, local rail authority standards) and safety/regulatory frameworks (e.g., CSM-RA or equivalent).</li><li>
Experience coordinating with independent safety assessors/validators, regulators, and client technical authorities.</li><li>
Excellent communication, stakeholder engagement, and report-writing skills.</li><li>
Chartered or Professional Engineer status (e.g., CEng, PE, RPEQ) or equivalent.</li><li>
Experience in RAMS, human factors, and operability/maintainability reviews.</li><li>
Competence with common rail systems and design tools; exposure to BIM and digital engineering for assurance and information management.</li><li>
Rigorous attention to detail with a pragmatic, delivery-focused mindset.</li><li>
Leadership, coaching, and collaborative problem solving.</li></ul></div></div></div></div></div></div></div></div></div>
:
<div>
Systra is an equal opportunities company; this position is open to all applicants.</div></div>

Systems Manager Railway

Swissport

<div>Overview:<div></div><div><b><br>
ABOUT US</b></div><div><br>
In 2023, Swissport International AG provided best-in-class airport ground services for some 232 million airline passengers (2022: 186 million) and handled roughly 4.7 million tons of air freight (2022: 4.8 million) at 115 air cargo centers worldwide. Several of its warehouses have been certified for pharmaceutical logistics by IATA&rsquo;s CEIV Pharma and by the British MHRA. At the end of December 2023, the world's leader in airport ground services and air cargo handling, with currently around 60,000 employees, was active at 286 airports in 44 countries on six continents.</div><div><b><br>
JOB SUMMARY</b></div><div><br>
Station Manager is responsible for overall station performance, combining cross-business line know-how, leadership skills, commercial acumen and the ability to coordinate the support functions that enable your station to perform. The outcome of your efforts should be a smooth operation that achieves defined productivity levels.
<br>
<br>
You are the highest local escalation point for customers and other local stakeholders for operational issues. At the same time, you will maintain a longer term, strategic perspective on station performance and needs. You are the first touchpoint for Country MDs, cluster heads, and global / cluster support functions on station-related questions.</div><div></div><div><br>
The pay for this role is $140.000 - $160.000 Yearly<br>
<br>
<b>MAIN RESPONSIBILITIES</b><br>
<br>
Operational Responsibility</div><ul><li>
Accountable for all aspects of operational execution at the station level, with a good understanding across all business lines (Ground Handling, Fueling and Cargo)</li><li>
Ensures station operational and financial performance as measured by the relevant KPIs is in line with or exceeds cluster / sub-cluster strategy and objectives</li><li>
Accountable for safety in the station; embed QHSE culture in operations in alignment with Cluster, enforces QHSE inspections and audits as required, lead and facilitate investigations, put in place corrective measures</li><li>
Implements policies, procedures, and standards from Group / Region, including QHSE, Training and GSE and ensures compliance; identify opportunities for ops. efficiency &amp; process improvement</li><li>
Maintains a wider time horizon lens (12 &ndash; 18 months) on station strategy and provides input on budget or forecasting processes</li></ul><div><br>
Leadership Responsibility</div><ul><li>
Ensures frontline leadership is effective and capable to perform all responsibilities at their level</li><li>
Ensures retention of key talent in the organization</li><li>
Responsible for articulating and approving recruitment &amp; training needs in collaboration of Rostering Support, Planning CoE and Training academy</li><li>
Serve as direct line manager for BLLs</li><li>
Responsible for active Labour Relation management at station level in coordination with HR BP</li></ul><div><br>
Commercial Responsibility</div><ul><li>
Builds and maintains customer relationships at the local level, as well as with local stakeholders such as airports, proactively managing questions or complaints</li><li>
Meet with customers on a regular basis to get feedback and monitor satisfaction levelsFocuses on continuous improvement of quality / productivity and customer retention</li><li>
Has an entrepreneurial mindset in scoping for future opportunities at the station in coordination with Cluster Commercial</li><li>
Possesses good financial understanding of the P&amp;L; Monitors and analyzes the P&amp;L statements for any variances and take appropriate action</li><li>
Provide inputs around local complexities for RFPs</li></ul><div>
Support Functions Responsibility</div><ul><li>
With support from Business Line Leads and Duty Managers, refines and signs off on centrally provided resource plans based on latest customer schedules, changes in employee availability, or other related events, in order to ensure ability to meet operational targets</li><li>
Manage contracted services providers (security, cleaning, porters, staff transport, drivers) to ensure that Swissport standards are upheld and that performance is in line with Standard Level Agreements</li><li>
Closely engage with all CoE functions to ensure support services are provided to the station</li><li>
Support preparation of country-level regulatory and financial reporting where required together with the country finance team (especially for Country HQs)</li></ul><div></div><div><br>
KEY PERFORMANCE INDICATORS</div><ul><li>
Revenue</li><li>
EBITDA</li><li>
Safety Performance</li><li>
NPS Scores</li><li>
HR Metrics</li><li>
Quality targets as set by Swissport and/or as agreed with customers</li><li>
Other KPI as defined by the business unit</li></ul><div>
QUALIFICATIONS AND COMPETENCIES</div><ul><li>
University degree or equivalent, advanced degree in related field or professional certifications are advantageous</li><li>
Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.</li><li>
5 years&rsquo; experience with P&amp;L responsibility, preferably in the Aviation Industry</li><li>
Fluent spoken and written English</li><li>
Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards</li><li>
Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups</li><li>
Team focused management style that fits into a fast-paced, entrepreneurial environment</li><li>
Strong oral and written communications and ability to communicate and motivate at all levels</li><li>
A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement</li><li>
Personal and professional integrity of the highest order</li></ul><div><br>
Travel:<br>
<ul><li>Able to travel up to 15% to support job responsibilities.</li></ul><br>
Physical Demands<br>
<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.</div><p><b>
Equal Employment Opportunity Statement</b></p><div><b>
 </b><i>Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.</i></div></div>

ORD Station Manager - Cargo

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
<br><br>
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.
<br><br>
<b>Job Summary:</b><br>
The station manager is responsible for the oversight and coordination of the exciting day-to-day airport operations, or a segment of the operation. The station manager must have a passion for ensuring safe, reliable, efficient, and effective operational and financial performance of the station.
<br><br>
<b>Benefits:</b><br>
<ul>
<li>: Offered after 30 days for employees and eligible family members!</li>
<li>Competitive pay with daily access to earned wages.</li>
<li>Comprehensive Medical, Dental and Vision Insurance for full-time employees.</li>
<li>Paid time off - 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).</li>
<li>401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.</li>
<li>Exclusive Discounts and Additional Wellness program.</li>
<li>Eligible to receive annual performance bonuses as additional compensation</li>
</ul>
<b>Job Duties:</b><br>
<ul>
<li>Builds partnerships with customers and sets the example for the delivery of exceptional customer service.</li>
<li>Reviews operational and financial reports to ensure the station is meeting goals and objectives and takes corrective action as required.</li>
<li>Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.</li>
<li>Recruits new employees to ensure appropriate staffing, promotes team-building initiatives and performs coaching and mentoring activities to develop and motivate team members.</li>
<li>Ensure that employees are properly trained and audit safety records as needed.</li>
<li>Sets, measures and manages the performance of self and others. Leads team members in achieving operational and financial objectives and goals.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards.</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High School diploma, GED or equivalent education.</li>
<li>Must be at least 18 years of age.</li>
<li>Possesses a valid Driver’s License.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
<li>Supervisory experience is required.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Three years of relevant work experience in the aviation or ground handling services industry.</li>
</ul>
<b>Physical requirements:</b><br>
<ul>
<li>Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.</li>
</ul>
<b>Working conditions:</b><br>
<ul>
<li>You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.</li>
<li>Must be able to be alert to moving vehicles or aircraft and use radio equipment.</li>
<li>Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.</li>
</ul>
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Airport Station Manager

Deutsche Bahn

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div></div><div><div><br>
The Station Master is responsible for the safe, efficient, and customer-focused operation of an individual station within the high-speed rail network. This includes overseeing daily station activities, coordinating train operations, ensuring compliance with safety and service standards, managing passenger flow, and leading frontline staff to deliver excellent customer service.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Conduct regular checks to ensure all station equipment is functioning properly and in good working order.</li><li>
Supervise and coordinate the station staff, including ticket office personnel, platform staff, and other station personnel.</li><li>
Monitor and enforce compliance with safety regulations, emergency procedures, and operational protocols.</li><li>
Oversee the cleanliness and maintenance of the station premises, including platforms, waiting areas, and facilities.</li><li>
Coordinate with relevant departments and stakeholders to provide timely and accurate information to passengers, addressing delays, disruptions, and other inquiries.</li><li>
Provide effective communication and information to internal and external parties in an efficient and timely manner.</li><li>
Manage and respond to emergencies, ensuring the safety and orderly evacuation of passengers when necessary.</li><li>
Monitor ongoing maintenance work in the station, ensuring minimal disruption to passenger services.</li><li>
Record and report any incidents, irregularities, or customer feedback in the station logbook and follow up on necessary actions.</li><li>
Provide assistance and support to passengers with special needs, ensuring their comfort and safety.</li><li>
Oversee cash management processes, including cash collection, reconciliation, and security procedures.</li><li>
Report all faults according to the fault reporting procedure in a timely manner.</li><li>
Deliver essential messages to passengers via audio or visual means in a timely and proactive manner to avoid confusion and frustration</li><li>
Prepare incident/accident reports and inform relevant authorities and managers.</li><li>
Maintain the Station Logbook with details of all issues and incidents.</li><li>
Meet and greet customers, providing a high level of customer service.</li><li>
Collaborate with the senior station management team to implement improvements and optimize station operations.</li><li>
Assist the emergency response team as required during crisis situations.</li><li>
Perform any other duties assigned by the senior station supervisor or station manager to ensure efficient station operations.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in a relevant field (e.g., Business Administration, Transportation Management) or MBA</li><li>
Minimum 5 years of experience in station management, railway operations, or a related field</li><li>
Proven knowledge of all aspects of Compliance related to station operations, safety regulations, and passenger services</li><li>
Certification or training in station management or railway operations is preferred</li><li>
Affinity with effective leadership, team management, and problem-solving skills</li><li>
Knowledge about railway operations, station processes, scheduling, staff management, and safety protocols.</li></ul><p></p><p><b><br>
Competencies:</b></p><br>
<p></p><ul><li>
Good understanding of the business of a passenger railway operation and maintenance company, including operational challenges and customer service requirements.</li><li>
Ability to perform effectively under pressure, meet challenging deadlines, and make quick decisions to ensure smooth station operations.</li><li>
Solution-oriented mindset to identify and address issues promptly, while maintaining a high level of service.</li><li>
Strong client orientation and a quick response attitude to meet passenger needs and expectations.</li><li>
Willingness to learn and adapt to the specific standards and procedures of the railway company.</li><li>
Strong interpersonal skills to interact effectively with a diverse workforce, passengers, and stakeholders.</li><li>
Ability to work collaboratively in a team and foster a positive work environment.</li><li>
Proficiency in MS Office applications (Teams, Outlook, Excel, Word, etc.) and familiarity with relevant IT systems used in railway station operations.</li><li>
Fluent in written and spoken English and Arabic to communicate with passengers and colleagues effectively.</li></ul></div></div><p></p>

Station Master (f/m/d)

Landline Company

<p><b>About Us</b>:<br/>The Landline Company (landlineco.com) is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. In the Northeast United States, we partner with American Airlines bringing passengers to the Philadelphia airport from Wilmington, DE, Atlantic City and Trenton, NJ, Allentown and Wilkes-Barre/Scranton, PA. Our luxury motorcoaches replace short flights with a faster, more sustainable alternative&mdash;reducing costs, addressing pilot shortages, and enhancing passenger journeys.</p><p>In June, we are launching a Motorcoach service between Framingham, MA and a secondary location.</p><p><b>The Position</b>:<br/>We are looking for a Station Manager to join our team! In this role, you will be responsible for overseeing all of Landline's customer-facing operations between Framingham, MA to secondary Airport. This role may often times <b>start work at 2:30 AM</b>.</p><p><b>What You&rsquo;ll Do:</b></p><ul><li>Oversee all customer-facing operations at our station, which begins daily operations at 2:30 AM EST</li><li>Hire, train, and evaluate employees and maintain standard operating procedures for all team members</li><li>Clearly communicate company and operational performance standards to team members and drive achievement</li><li>Maximize operational performance by driving a safety-first culture and ensuring alignment between teams at different locations</li><li>Effectively communicate goals, opportunities, and challenges to company leadership</li><li>Adjust daily schedule for shift personnel to ensure optimal efficiency</li><li>Maintain company property to standards</li><li>Represent the Landline brand and be an example of our customer-first principles</li><li>Resolve escalated customer complaints</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Bachelor&rsquo;s degree in relevant field or equivalent education</li><li>5 years of management experience in an operationally intensive, shift-based business</li><li>Previous commercial aviation or ground transportation experience is preferred</li><li>Experience working with an airline Passenger Service System is preferred</li><li>Proven success in a team environment</li><li>Ability to prioritize tasks and manage multiple projects simultaneously</li><li>Well-developed leadership skills and the ability to motivate team members working toward a common goal</li><li>Positive attitude and strong work ethic</li><li>Excellent verbal and written communication skills</li><li>Ability to carry out safety-sensitive Ground Security Coordinator functions when needed</li><li>All other duties as assigned</li></ul><p><b>This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines:</b></p><ul><li>Applicants must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements</li><li>Applicants must successfully complete FAA criminal background checks to qualify for access privileges to the airport Security Identification Display Area (SIDA)</li></ul><p><b>Benefits:</b></p><ul><li>Medical, dental, and vision insurance</li><li>401(k) plan</li><li>Paid time off</li><li>Flight benefits through our airline partners</li><li>Company-paid life insurance</li></ul><p>Schedule:<br/>This role may often times <b>start work at 2:30 AM</b> as our local operation runs from around 2:30 AM - 1:30 PM.</p><p>We&rsquo;re on a mission to connect communities and make travel affordable. We&rsquo;re looking for team members who share this passion and offer competitive pay, excellent benefits, and a people-focused culture that enables us to thrive. Join us on our journey!</p><p><b>The Landline Company is an Equal Opportunity Employer</b></p><p>Job Type: Full-time</p><p>Pay: $63,000.00 - $76,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>This position requires starting work in Framingham, MA at 2:30AM. Are you able to comfortably meet this requirement?</li><li>Do you have commercial aviation or ground transportation experience?</li><li>Do you have management experience in an operationally intensive, shift-based business?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Allegiant

<div>
 <strong>
  Summary
  <br/>
 </strong>
 This position is responsible for compliance of all aspects of Allegiant and regulatory agency policies
 <br/>
 <br/>
 within the day-to-day operation of the station.
 <br/>
 <br/>
 Visa Sponsorship Available
 <br/>
 <br/>
 No
 <br/>
 <br/>
 <strong>
  Minimum Requirements
  <br/>
 </strong>
 Combination of Education and Experience will be considered. Must be authorized to work in the US as defined
 <br/>
 <br/>
 by the Immigration Act of 1986. Must pass a Criminal Background Check.
 <br/>
 <br/>
 Education: High School Diploma/GED
 <br/>
 <br/>
 Education Details: Bachelor's Degree in Business Education or relevant field preferred.
 <br/>
 <br/>
 Certification: Yes
 <br/>
 <br/>
 Certification Details:
 <br/>
 <br/>
 Ground Security Coordinator (GSC), Complaint Resolution Officer (CRO), and Stations Trainer within one (1) year of date of hire.
 <br/>
 <br/>
 Years of Experience:
 <br/>
 <br/>
 Minimum two (2) years of experience in the airline industry; one (1) year of supervisory experience. Must be at least 18 years of age and possess a valid driver&rsquo;s license.
 <br/>
 <br/>
 Credit Check: No
 <br/>
 <br/>
 Valid/Unexpired Passport Book : No
 <br/>
 <br/>
 Valid/Unexpired Driver's License: Yes
 <br/>
 <br/>
 <strong>
  Preferred Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to effectively communicate all airline business to internal and external departments and customers
  </li>
  <li>
   Effective communication skills, both verbal and written
  </li>
  <li>
   Ability to interact with Allegiant employees, customers, service providers, vendors, regulatory agencies and airport personnel
  </li>
  <li>
   Well-developed planning and organizational skills are required
  </li>
  <li>
   Must be able to establish goals and objectives
  </li>
  <li>
   Analyze performance against critical measures and implement solutions to achieve performance objectives
  </li>
  <li>
   Must be able to successfully manage multiple projects/tasks and meet deadlines
  </li>
  <li>
   Must be committed to the importance of serving the customer and have excellent customer service focus
  </li>
  <li>
   Able to attend required training
  </li>
  <li>
   Must have basic computer skills, (Microsoft Word, Excel, Outlook, PowerPoint). Prior experience with airline computer system preferred
  </li>
  <li>
   Ability to supervise Customer Service/Ground Operations/Aircraft Cabin Cleaning/Commissary Security/Aircraft Security Agents (based upon location)
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments. Address issues and provide corrective action as required to meet company goals
  </li>
  <li>
   Ensure compliance with all Federal directives and security requirements; Audit to ensure quality assurance
  </li>
  <li>
   Manage and control station expenses/cost and maintain an effective cost control program. Analyze variances to budget and implement corrective action
  </li>
  <li>
   Establish airport and local community relations as liaison with airport officials, FAA, TSA, police and fire departments
  </li>
  <li>
   Coordinate airline vendor functions and act as liaison for local contracts providing service to Allegiant, i.e., fueling skycap, security, catering, cleaning and ground handling. Manage vendor performance and implement appropriate measures to review services provided to Allegiant
  </li>
  <li>
   Ensure compliance to all station manuals and monitor for current revisions and availability
  </li>
  <li>
   Lead station team to ensure compliance of all customer service, baggage handling and departure procedures. Analyze performance and verify quality control, implementing appropriate measures as necessary to meet established station goals
  </li>
  <li>
   Establish effective and cost efficient work schedules for all station employees. Participate in interview, hiring and staffing requirements
  </li>
  <li>
   Develop succession and growth plan for supervisors and front line employees
  </li>
  <li>
   Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
  </li>
  <li>
   Provide feedback, research and respond to customer complaints/compliments in coordination with Customer Relations
  </li>
  <li>
   Establish employee recognition programs for station achievements, i.e., safety, performance and revenue collect programs
  </li>
  <li>
   Perform all functions of a Cross-Utilized Station Agent
  </li>
  <li>
   Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc
  </li>
  <li>
   Responsible to evaluate, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement
  </li>
  <li>
   Conduct timely and thorough investigations associated with aircraft damage, security events and employee injuries and present findings to interdepartmental audience
  </li>
  <li>
   Lead by example; motivate to achieve results by exemplifying integrity, professionalism and excellent communication skills
  </li>
  <li>
   Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities, as appropriate
  </li>
  <li>
   Model Allegiant&rsquo;s customer service standards in personal actions and when providing leadership direction
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Physical Requirements
 <br/>
 <br/>
 The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
 <br/>
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 Essential Services Provider
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 Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
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 <br/>
 EEO Statement
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 We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
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 <br/>
 Equal Opportunity Employer: Disability/Veteran
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 For more information, see https://allegiantair.jobs
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 Full Time Benefits:
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 Profit Sharing
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 Medical/Dental/Vision/Life/ Disability Insurance
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 Medical Travel Reimbursement
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 Legal, Identity and Pet Insurance
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 401K with an employer match
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 Employee Stock Purchase Plan
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 Employee Assistance Program
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 Flight Benefits
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 Paid vacation, holidays, and sick time
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 Part Time Benefits:
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 <br/>
 Profit Sharing
 <br/>
 <br/>
 Medical Travel Reimbursement
 <br/>
 <br/>
 Legal, Identity and Pet Insurance
 <br/>
 <br/>
 401K with an employer match
 <br/>
 <br/>
 Employee Stock Purchase Plan
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 <br/>
 Employee Assistance Program
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 <br/>
 Flight Benefits
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 <br/>
 Sick time
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Station Manager, PSC

<div><div><div>Railways for the world of tomorrow.</div></div><div><div><br>
Deliver Egypt&rsquo;s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt&rsquo;s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project in Cairo.</div></div><div><div>
The Trainer Station Staff is responsible for designing, delivering, and evaluating training programs for all station personnel, including station masters, controllers, ticketing agents, customer service representatives, and assistants. This role ensures that station staff are fully equipped with the knowledge, skills, and competencies necessary to operate safely, deliver exceptional customer service, adhere to operational standards, and respond effectively to both routine and emergency situations.</div></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Develop and deliver training programs for train attendants, ensuring their proficiency in providing exceptional service to passengers.</li><li>
Create training materials, including presentations, handouts, and job aids, to support the learning process.</li><li>
Conduct training sessions, both in classroom and on-the-job settings, to educate train attendants on safety procedures, customer service, emergency protocols, and company policies.</li><li>
Assess stations staff performance through observations, simulations, and assessments, providing feedback and coaching for continuous improvement.</li><li>
Collaborate with subject matter experts and stakeholders to ensure training content is accurate, up-to-date, and aligned with operational standards.</li><li>
Stay updated on industry trends, best practices, and regulatory requirements to incorporate into training programs.</li><li>
Support the development and implementation of operational systems and processes to enhance efficiency and effectiveness.</li><li>
Assist in the evaluation and selection of training tools, technologies, and resources to enhance the learning experience.</li><li>
Foster a positive learning environment that encourages employee engagement, motivation, and professional growth.</li><li>
Maintain training records, documentation, and reports to track attendance, progress, and training outcomes.</li></ul><div><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor's degree/MBA in a relevant field (e.g., Education, Hospitality, Transportation).</li><li>
Minimum 3 years of experience in training and development, preferably in the transportation industry or a related field.</li><li>
Proven knowledge of all aspects of compliance related to train attendant operations and regulations.</li><li>
Certification in adult training and development.</li><li>
Affinity with train attendant responsibilities and the passenger railway industry is a plus.</li><li>
Possess knowledge about train operations, customer service standards, safety protocols, and emergency procedures.</li></ul><p></p><div><b><br>
Competencies:</b></div><br>
<p></p><ul><li>
Experience in developing, implementing, updating, and monitoring operational systems to improve efficiency and effectiveness.</li><li>
Good understanding of passenger railway business operations or equivalent industry knowledge to analyse and provide recommendations.</li><li>
Ability to thrive in a fast-paced, start-up environment, adapting quickly to changing priorities and managing multiple projects.</li><li>
Ability to work under pressure and meet challenging deadlines, ensuring timely delivery of analysis and recommendations.</li><li>
Solution-oriented mindset, actively seeking opportunities for process improvements and operational efficiency.</li><li>
Strong client orientation and a quick response attitude, providing exceptional service to internal and external stakeholders.</li><li>
Willingness to learn and incorporate company standards and procedures into training analysis and recommendations.</li><li>
Strong interpersonal skills, collaborating effectively with individuals at all levels of the organization as a team player.</li><li>
Ability to work with a diverse workforce in intercultural environments, promoting inclusivity and cultural sensitivity.</li><li>
Proficiency in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems, utilizing technology for data analysis and reporting.</li><li>
Fluent in written and spoken English, facilitating effective communication.</li><li>
Fluent in Arabic, enabling seamless communication with Arabic-speaking individuals.</li></ul></div></div><p></p>

Trainer Station Staff (f/m/d)

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