ramp and cargo supervisor

flydubai

<div>MAIN OBJECTIVE OF ROLE: To support the optimization of aircraft space utilization, liaise with Ground Handling Agent (GHA),minimize discrepancy claims and ensure that cargo is correctly stored in accordance with the nature of the commodity. KEY RESPONSIBILITIES:
<ul><li>Monitors flights regularly with a focus on low-capacity flights with high cargo demand to ensure that the maximum volume of cargo is uplifted.</li><li>
Maintains and enhances good communication flow across the departments to ensure stakeholders are equipped, well informed and up to date with the operational activity.</li><li>
Supports cargo handling tasks within any of flydubai cargo internal/external warehouses, ramp and cargo aircraft activities, including and not limited to build-up, breakdown, delivery and customer service related issues.</li><li>
Performs assigned tasks in line with company Standard Operating Procedures, safety, security and specific airline procedures.</li><li>
Retrieves and stores cargo with particular emphasis on the best practice handling of Dangerous Goods, valuables, Perishables, Courier, Live Animals, Diplomatic Mail.</li><li>
Monitors the activities on various warehouse floor locations and assists with tracing and repacking activities, when required.</li><li>
Handles Quick Ramp Transfer Cargo product in a timely manner whilst reporting irregularities immediately to the shift Senior Officers.</li><li>
Communicates landside and airside activities between cargo and airside loading team.</li><li>
Completes and updates cargo inventory including Unit Loading Devices (ULD) accessories and thermal blankets.</li><li>
Supports the team on shift to supervise the GHA (Ground Handling Agent) activities and assists Cargo Officers with warehouse and ramp reports.</li><li>
Controls export and import processes by ensuring the shipments are transferred, delivered on time, correct priority are given to shipments.</li></ul>
QUALIFICATIONS:
<ul><li>High School Diploma</li><li>
Fluent in English</li><li>
Proficient in use of MS Office (Excel, Word, PowerPoint).
</li><li>Years with qualifications: 2 - 4 years</li><li>
Dangerous Goods Regulations (CBTA 7.3A preferred) UAE Driving License</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Coordinator - Cargo Operations (DWC)

<div>MAIN OBJECTIVE OF ROLE: To support secure cargo operations on a shift basis, optimize aircraft space and payload on critical flight sectors, and manage post-flight activities and compliance, while fostering seamless coordination among Ground Handling Agents and stakeholders. KEY RESPONSIBILITIES:
<ul><li>Performs assigned tasks in line with company Standard Operating Procedures, safety, security and specific airline procedures.</li><li>
Identifies critical flight sectors to optimize space and payload. .</li><li>
Co-ordinates with GHA and ensures cargo is flown as booked and that customer service standards are maintained as per SLA agreed.</li><li>
Intercepts and resolves issues such as delays, disruptions, cargo mishandling and transfer of cargo to minimize misconnections and optimum utilization of aircraft capacity.</li><li>
Investigates and prepares post flight reports and communicates with Senior Officers for proactive decision-making.</li><li>
Evaluates the shift strength and escalates further requirements with Senior Officers when required.</li><li>
Ensures the expeditious and accurate completion of all post flight activities including dispatch messages, forwarding documentation, and completion of station file. .</li><li>
Collates and compiles the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies and procedures.</li><li>
Undertakes warehouse and airside activities as assigned by Senior Officers.</li><li>
Performs departure and arrival functions in Cargo systems at regular intervals for the Dubai station.</li><li>
Communicates Dubai and outstation non-compliances to cargo quality control for preventive measures.</li><li>
Ensures courier and post office mail activities are undertaken in liaison with Ground Handling Agents.</li></ul>
QUALIFICATIONS:
<ul><li>High School Diploma</li><li>
Fluent in English</li><li>
Years with qualifications: 3 - 5 years</li><li>
Dangerous Goods Regulations (IATA CBTA 7.3A or UAE GCAA FIT4.1D). Live Animal Regulations. Perishable Cargo Regulations. Safety Management Systems. Aviation Security.</li><li>
Valid UAE Driving License</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Coordinator - Cargo Operations (DWC)

<div>MAIN OBJECTIVE OF ROLE: To provide administrative and commercial support in the execution of charter operations and the development of specialized cargo products, by assisting in quotation preparation, coordination between commercial and operational teams, and maintenance of charter and product documentation to ensure smooth and efficient delivery of cargo services. KEY RESPONSIBILITIES:
<ul><li>Supports charter operations by coordinating requests, preparing quotations, and facilitating internal approvals to ensure timely response and smooth execution of charter activities.</li><li>
Coordinates with Commercial, Pricing, Capacity Management, and Operations to confirm aircraft availability, routing options, and feasibility of charter movements.</li><li>
Prepares and maintains documentation for charter flights, including service requests, agreements, and internal authorization forms.</li><li>
Assists in setting up new products in the cargo system (SkyChain), ensuring correct configuration of service codes, handling parameters, and revenue tracking setup.</li><li>
Tracks and updates charter performance data, including flight utilization, revenue, and customer feedback, for management review, for management reporting and analysis.</li><li>
Liaises with Finance and Contracts teams to ensure accurate billing, cost recovery, and vendor invoice verification.</li><li>
Supports the coordination of specialized cargo products (e.g., pharmaceuticals, express, perishables), ensuring correct operational handling and documentation.</li><li>
Monitors charter schedules and operations, providing status updates and coordinating with the Operations Control Center to ensure smooth execution.</li><li>
Maintains the charter and product filing system, ensuring all documentation, reports, and quotations are up to date and easily retrievable.</li><li>
Assists in preparing management presentations, performance dashboards, and commercial reports related to charter and product development.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
Minimum 2 years of experience in cargo operations, sales support, or charter coordination within an airline or freight forwarding environment. Strong coordination and communication skills with attention to detail.</li><li>
Years with qualifications: 2 - 4 years, Years without qualifications (if applicable): 4 - 6 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Officer - Cargo Charter & Product Support

<div>MAIN OBJECTIVE OF ROLE: To support regional cargo sales performance through proactive account management, market analysis, and coordination with GSAs and internal teams by strengthening customer relationships, supporting pricing initiatives, and facilitating communication between the Commercial and Operations teams to maintain high service standards. KEY RESPONSIBILITIES:
<ul><li>Supports the achievement of cargo revenue, tonnage, and yield targets for assigned regions through effective sales follow-up and market engagement.</li><li>
Coordinates with GSAs to monitor performance, ensure compliance with sales targets, and support local promotional or business development activities.</li><li>
Maintains regular communication between Commercial (Sales, Pricing, Capacity) and Operations teams to ensure customer requirements and service standards are consistently met.</li><li>
Analyzes sales and market data to identify trends, revenue opportunities, and potential risks, providing actionable insights to management.</li><li>
Assists in managing key customer accounts within the assigned region, including follow-ups on quotations, contracts, and service feedback.</li><li>
Monitors and reports on GSA performance KPIs, revenue achievements, and capacity utilization to support management reviews.</li><li>
Coordinates the implementation of commercial initiatives such as rate actions, seasonal promotions, and incentive schemes in collaboration with the Pricing and Capacity teams.</li><li>
Prepares regional sales reports, dashboards, and presentations summarizing performance and market updates.</li><li>
Supports the onboarding of new agents or GSAs, ensuring alignment with flydubai Cargo&rsquo;s sales procedures and brand standards.</li><li>
Represents flydubai Cargo during trade events, customer visits, or regional meetings to strengthen relationships and enhance brand visibility.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
Minimum 5 years of experience in cargo sales, key account management, or commercial support within an airline or GSA environment. Strong understanding of air cargo products, rate structures, and regional sales dynamics. Excellent analytical, communication, and presentation skills. Familiarity with both freighter and belly cargo operations advantageous but not mandatory.</li><li>
Years with qualifications: 5 - 7 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Officer - Regional Cargo

<div>MAIN OBJECTIVE OF ROLE: To ensure safety and security of daily cargo and mail operations in a shift pattern, performing multi-skilled tasks to provide reliable and cost-effective cargo and mail services to customers while overseeing services provided by external service providers throughout the network. KEY RESPONSIBILITIES:
<ul><li>Assists in deploying operations staff on a shift basis, to process cargo, courier and mail throughout the flydubai Cargo network</li><li>
Ensures operational efficiencies in line with allocated capacity and maximizes revenue generation objectives.</li><li>
Identifies process improvements in export and import areas, in close coordination with key stakeholders.</li><li>
Drives operational excellence with contracted vendors by managing key performance indicators and service levels.</li><li>
Performs regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and addresses any problem areas identified.</li><li>
Participates in audits, assessments and any projects and takes the required follow up actions.</li><li>
Conforms to safety &amp; security standards and maintains schedule integrity, to provide the highest level of service quality standards on a 24/7 shift basis.</li><li>
Ensures the operational performance of various special handling products such as dangerous goods, live animals and valuables.</li><li>
Supports the implementation of the local/regional operations business plan.</li><li>
Attends load ability requests for outsized packages and support the Senior Officers in decision making.</li><li>
Intercepts and takes decisions on queries and clarifications sought by load controllers, operating crew or any other stake holders to achieve operational efficiencies.</li><li>
Prepares cargo load plans and communicates with Ground Handling Agents for transportation.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
3 years minimum relevant work experience</li><li>
Years with qualifications: 3 - 5 years</li><li>
Dangerous Goods Regulations (IATA CBTA 7.3A or UAE GCAA FIT4.1D) Live Animal Regulations Perishable Cargo Regulations Safety Management Systems Aviation Security</li><li>
Valid UAE Driving License</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li><li>
Inspiring &amp; Developing Others</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Supervisor - Cargo Operations (DWC)

<div><p><b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b></p><p></p><p>
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p><p></p><p><b>
Job Description:</b></p><p><b>
Job Summary</b><br>
This position supervises, trains, develops, and holds ramp employees responsible for safety, production, and attendance. He/She sets and maintains high standards for productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Ensures all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate, and local government requirements.
</li><li>Manages department resources to ensure maximum output, accuracy, and efficiency at all times.</li><li>
Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, and continual improvement on all levels.</li><li>
Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.</li><li>
Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.</li><li>
Ensures all employees adhere to safety policies and procedures at all times.</li></ul><p></p><p><b><br>
Qualifications:</b></p><p></p><ul><li>
Ability to lift 70 lbs./32 kgs.</li><li>
Availability to work flexible shift hours, up to 5 days per week</li><li>
Meets local age and operations requirements to operate a vehicle</li><li>
Strong oral and written communication skills</li><li>
Proficient in Microsoft Office Word, PowerPoint, and Excel</li><li>
Ability to work in a fast-paced environment
</li></ul><p></p><p><b>Employee Type:</b></p>
Permanent<p></p><p>
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p><p></p><p><b>
Other Criteria:
</b></p><p>UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.</p><p></p><p><b>
Basic Qualifications:</b></p><p>
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.</p></div><p></p>

PT Air Ramp Supervisor

G2 Secure Staff

<div><div><div>Must be 18 years of age or older</div>
<div>HS Diploma or GED</div>
<div>Valid Driver's License (Must meet the G2 Company Driving Policy)</div>
<div>One (1) years of front-line experience in a similar or related role</div>
<div>Minimum one (1) year of lead or supervisory experience in a similar or related role</div>
<div>Excellent verbal and written communication skills</div>
<div>Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history</div>
<div>Must have a reliable mode of communication and transportation</div>
<div>
</div><div><p><b>PREFERRED EXPERIENCE:</b></p>
<div>
Experience in airport operations</div>
<div>Airline or airport operations experience</div>
<div>Leadership experience in the airline or airport operations experience</div>
<div>
</div><div><p><b>PERSONAL AND PHYSICAL REQUIREMENTS</b></p>
<div>
Treat all information as confidential.</div>
<div>Possesses the tact to deal with situations at all levels, client representatives, employees, and the public.</div>
<div>Must be able to sit, stand, lift, and bend throughout shift.</div>
<div>Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow.</div>
<div>Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation.</div>
<div>Must pass pre-employment and random drug tests.</div>
<div>Must be able to read, understand, and carry out instructions in English.</div>
<div>Must meet requirements to obtain a security-sensitive identification badge.</div>
<div>Must be able to direct in English verbally.</div>
<div>Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).</div>
<div>Be able to resolve problem situations with passengers when necessary.</div>
<div>
</div><div><p><b>PERFORMANCE RESPONSIBILITIES</b></p>
<div>
Oversee administrative staff and assign duties to direct reports</div>
<div>Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime.
</div><div>Ensure implementation of the Safety Management System (SMS)</div>
<div>Implement a safety plan for the station</div>
<div>Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary</div>
<div>Perform all duties of subordinate employees when necessary.</div>
<div><div>Train/retrain all personnel in airline procedures, safety procedures, and company policies.</div>
<div>Maintain good employee relations. Handle employee problems efficiently and effectively.</div>
<div>Client Relations - Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.</div>
<div>Adhere to company policies and procedures and participate in achieving company objectives.</div>
<div>Monitor employee activity and adjust as needed.</div>
<div>Handle off-schedule operations when the Manager is not available.</div>
<div>Perform other duties as requested.</div>
</div></div></div></div></div>Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Ramp Supervisor

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