ramp service agent

Unifi Aviation, LLC

General information Job Title Airport Ramp Agent-Non Driving (American) - LIH PT Date Thursday, October 23, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift Requirements and Description <br><p> </p> <strong>Position Summary </strong> <br> Unifi Ramp Agents provide exceptional customer service by handling cargo and baggage responsibilities as it relates to the Bag Room. Ramp agents may be responsible for directing and servicing aircraft and related activities on the airport ramp. <br> <strong>Responsibilities </strong> <ul> <li>Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. </li> <li>Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner. </li> <li>Receives and records Customer baggage, airfreight, mail and company materials as required. </li> <li>Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities. </li> <li>Utilizes computer software to track and catalogue luggage. </li> <li>Completes paperwork and forms connected with work assignments pertaining to procedures and entering the Company's information system as required. </li> <li>Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. </li> </ul> <br><strong>Basic Qualifications/ Pre-requisites</strong> <ul> <li>Ability to pass a pre-employment drug screen. </li> <li>Ability to pass up to a 10-year background check. </li> <li>Must be at least 18 years of age. </li> <li>Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. </li> <li>Must complete ramp and SIDA training to obtain airport authority identification security. </li> </ul> <br><strong>Physical Demands/Requirements</strong> <ul> <li>Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. </li> <li>Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. </li> </ul>Preferred Qualifications <ul> <li>Education: High School diploma or GED. </li> <li>Experience: One+ year of relevant experience.</li> </ul> <br> <strong>Benefits</strong> <br> <ul> <li>Flight Benefits - exclusive travel privileges for yourself and your family</li> <li>Competitive pay with daily access to earned wages</li> <li>Paid holidays and Paid time off</li> <li>Comprehensive Medical, Dental, and Vision Insurance</li> <li>401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees</li> <li>Exclusive Discounts and Additional Wellness programs</li> </ul> "<strong>Unifi </strong>is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."<img src="https://www.jobg8.com/Tracking.aspx?WYz6RxUxrwHAYu9tXE9vdV7luFPzrXq0l" width="0" height="0" />

Ground Ramp Agent

Pertemps Scotland

<strong><strong>Ramp Agent - Aberdeen Airport</strong></strong>Hourly Rate: £14.69Hours: 40 per week Ongoing WorkAre you looking for a hands-on, fast-paced role where no two days are the same? Join our team as a <strong>Ramp Agent</strong> at <strong>Aberdeen Airport</strong> and play a key part in keeping flights running smoothly and on time.<strong><strong>What You'll Do</strong></strong> <ul> <li>Load and unload baggage, cargo, and mail safely and efficiently</li><li>Operate a range of ground service equipment</li><li>Support aircraft arrival and departure procedures</li><li>Work closely with flight crews and ground teams to maintain high safety standards</li></ul> <strong><strong>Shift Pattern</strong></strong>This is a <strong>split-shift</strong> role offering <strong>40 hours per week</strong>:<ul> <li><strong>Monday:</strong> 05:30-09:30 / 16:30-20:30</li><li><strong>Tuesday-Friday:</strong> 06:00-10:00 / 16:30-20:30</li></ul> Perfect for those who like early starts and finishing in good time!<strong>  <strong>What We're Looking For</strong></strong> <ul> <li>A strong team player with a can-do attitude</li><li>Physically fit and able to work outdoors in all weathers</li><li>Reliable, punctual, and safety-conscious</li><li>Previous airport or logistics experience is desirable but not essential - full training provided</li></ul> <strong> ? <strong>Why Join Us?</strong></strong> <ul> <li>Competitive pay at <strong>£14.69 per hour</strong></li><li>Ongoing, stable work with career progression opportunities</li><li>Supportive team environment at one of Scotland's key airports</li></ul>   <strong>Apply today</strong> and take off with a career that moves you!<img src="https://www.jobg8.com/Tracking.aspx?u8CXZ0QX%2bc%2fWDDSs3XZgDIGX7ZuLMbtFy" width="0" height="0" />

Warehouse Operative

Trego/Dugan Aviation

<div><p>GENERAL PURPOSE OF JOB:</p><p></p><p><br>
Responsible for conducting initial and recurrent training for above and below wing operations for CVG including but not limited to, ramp operation, customer service, security, Safety, ACAA, Weight and Balance, and Aircraft appearance. A working knowledge of Customer Service and Ground Operations training is a plus. This position is cross-utilized in all below wing operations.</p><p></p><div><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><p></p><ul><li><p><br>
Facilitate initial and recurrent training in all areas mentioned above within the station.</p></li></ul><p></p><ul><li><div><br>
Evaluate and supervise customer service and ramp procedures safety and compliance.</div></li></ul><p></p><ul><li><div><br>
Create and maintain all training records per company, carrier and FAA regulations.</div></li></ul><p></p><ul><li><div><br>
Conduct GSE (Ground service equipment) training on all motorized equipment.</div></li></ul><p></p><ul><li><div><br>
Conduct customer service and ground operations training with Hazmat Recognition, Security, ACAA, etc.</div></li></ul><p></p><ul><li><div><br>
Train and implement Station training procedures for the handling of specific carrier contract.</div></li></ul><p></p><ul><li><div><br>
Perform other duties in supporting Training department&rsquo;s goals and objectives.</div></li></ul><p></p><ul><li><div><br>
Assist the department in the achievement of corporate and departmental goals and improve the overall product.</div></li></ul><p></p><ul><li><p><br>
Support Station operations training in any and all projects that are assigned. In addition, assist with Station Operation needs during times when there are no classes.</p></li></ul><p></p><ul><li><div><br>
Ability to communicate orally and in writing to students, subordinates and upper level management.</div></li></ul><p></p><ul><li><div><br>
Other duties as assigned by Station Manager.</div></li></ul><p></p><ul><li><div><br>
Must pass a ten (10) year background check and pre-employment drug test</div></li></ul><p></p><ul><li><div><br>
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986</div></li></ul><p></p><div><br>
COMPETENCY/BEHAVIORAL REQUIREMENTS:</div><p></p><ul><li><p><br>
Be pleasant with others on the job and display a good-natured, cooperative attitude</p></li></ul><p></p><ul><li><div><br>
Be reliable, responsible, and dependable, and fulfill obligations.</div></li></ul><p></p><ul><li><div><br>
Attention to Detail</div></li></ul><p></p><ul><li><div><br>
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations</div></li></ul><p></p><ul><li><div><br>
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace</div></li></ul><p></p><ul><li><div><br>
Willingness to take on responsibilities and challenges</div></li></ul><p></p><ul><li><div><br>
Be sensitive to others' needs and feelings and be understanding and helpful on the job</div></li></ul><p></p><ul><li><div><br>
Develop one's own ways of doing things abiding by to company and airline&rsquo;s policies and procedures, guides oneself with little or no supervision, and depends on oneself to get things done</div></li></ul><p></p><ul><li><div><br>
Be persistence in the face of obstacles</div></li></ul><p></p><div><br>
PHYSICAL DEMANDS:</div><p></p><p><br>
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pond suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. May stand up to four hours at a time. Must have sufficient vision and ability to safely perform the essential functions of the position.</p><p></p><div><br>
WORK ENVIRONMENT:</div><p></p><div><br>
Exposure to outdoor environment, high noise levels &ndash; line / ramp operations (hearing protection provided), cold and wet environment &ndash; observing winter operations / ground de-icing (safety / visibility personal protective equipment provided).</div><p></p><div><br>
The ability to travel domestically as needed for Training and support to other Stations.</div><p></p><div><br>
TRAVEL REQUIREMENTS</div><p>
Travel requirements include Conferences and Training. Travel consists of day, overnight, multi-day trips.</p><p></p><div><br>
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Must be willing to work a flexible schedule including nights, weekends and holidays.</div><p></p><p><br>
OTHER REQUIREMENTS AND QUALIFICATIONS:</p><p></p><div><br>
Education: High School Diploma or Equivalent, College preferred</div><div>
Experience: Minimum 2 to 5 years Customer Service, Ramp Operations experience or equivalent training / education.</div><div>
Minimum 1 year as a Customer Service or Ramp Lead, Supervisor or equivalent experience / training.</div><div>
Previous experience as customer service agent or ground operations agent and able to teach customer service or ground operations skills not required but a plus.</div><div>
Knowledge: Working knowledge of PC computers, Word, Excel, and PowerPoint programs.</div><div>
A strong working knowledge of airlines policies and procedures</div><p></p><p><br>
Acknowledgment of duties by Employee Date</p></div>

Station Training Supervisor

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Training and Quality
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Egypt
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Overview
  <br/>
 </strong>
 We&rsquo;re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You&rsquo;ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Be Doing
 </strong>
 <ul>
  <li>
   Break down product updates and processes into simple, scannable, and engaging learning content (think slides, facilitator guides, eLearning, job aids, quick videos, walkthroughs).
  </li>
  <li>
   Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.
  </li>
  <li>
   Co-create with Trainers and SMEs to make sure learning is accurate and practical.
  </li>
  <li>
   Create engaging and clear training materials in line with our tone, tools, and branding.
  </li>
  <li>
   Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.
  </li>
  <li>
   Use feedback, quiz scores, and QA data to improve and iterate quickly.
  </li>
 </ul>
 <strong>
  <br/>
  Ramp-Up Expectations
  <br/>
  <br/>
  <br/>
 </strong>
 We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:
 <br/>
 <br/>
 <ul>
  <li>
   <strong>
    Month 1:
   </strong>
   Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.
   <br/>
   <br/>
  </li>
  <li>
   <strong>
    Month 2&ndash;3:
   </strong>
   Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.
   <br/>
   <br/>
  </li>
  <li>
   <strong>
    Month 4+:
   </strong>
   Take the lead on full content projects &mdash; from brief to delivery &mdash; and become the go-to for anything instructional design in agent education.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <strong>
  Skills, Knowledge &amp; Expertise
 </strong>
 <ul>
  <li>
   Excellent written
   <strong>
    English and Arabic
   </strong>
   with ****strong editing, formatting, and structuring skills
  </li>
  <li>
   At least
   <strong>
    1 year in instructional design
   </strong>
   and eLearning creation.
  </li>
  <li>
   <strong>
    Hands-on experience with tools
   </strong>
   like Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.
  </li>
  <li>
   Able to turn raw inputs (Slack threads, Notion docs, product specs) into structured learning content.
  </li>
  <li>
   Strong
   <strong>
    writing and visual storytelling skills
   </strong>
   &mdash; you know how to make complex things sound simple.
  </li>
  <li>
   Comfortable
   <strong>
    working cross-functionally
   </strong>
   &mdash; especially with Product, Tech, and Ops teams.
  </li>
  <li>
   Detail-oriented and process-driven, with the ability to maintain consistency and quality under pressure
   <br/>
   <br/>
  </li>
  <li>
   <strong>
    Preferred Qualifications
   </strong>
   <ul>
    <li>
     <strong>
      2+ years
     </strong>
     overall in L&amp;D, CX enablement, or content design (minimum 1 year in instructional design).
    </li>
    <li>
     Bonus if you&rsquo;ve worked in
     <strong>
      CX, product, or tech startups
     </strong>
     .
    </li>
    <li>
     Experience with knowledge bases (like Notion, Zendesk, Helpjuice).
    </li>
    <li>
     Experience collaborating with training, QA, compliance, or product teams
    </li>
    <li>
     Experience supporting
     <strong>
      multilingual teams
     </strong>
     or agents with limited English proficiency is a plus.
     <br/>
    </li>
   </ul>
  </li>
 </ul>
</div>


Instructional Designer

Btech

<div><p><b>Job Summary</b></p><p>
The WFM Specialist is responsible for forecasting, scheduling, and real-time monitoring of workforce resources to ensure optimal staffing levels and service delivery. This role supports operational efficiency by analyzing trends, managing schedules, and collaborating with cross-functional teams to meet performance targets.
</p><p><b>Key Responsibilities</b> <b>Forecasting &amp; Planning</b></p><ul>
<li>
Analyze historical data and trends to create accurate short- and long-term forecasts for call volumes, staffing needs, and workload.</li>
<li>Collaborate with operations and HR to plan headcount requirements based on business needs and seasonal fluctuations.</li>
</ul><p>
<b>Scheduling &amp; Optimization</b></p><ul>
<li>
Develop and maintain agent schedules to ensure adequate coverage across shifts and channels.</li>
<li>Optimize shift patterns and breaks to balance service levels, productivity, and employee satisfaction.</li>
<li>Coordinate time-off requests, shift swaps, and schedule changes in alignment with business rules.</li>
</ul><p>
<b>Real-Time Monitoring</b></p><ul>
<li>
Monitor intraday performance and staffing levels to identify gaps or overages.</li>
<li>Adjust schedules and reallocate resources in real time to maintain service level agreements (SLAs).</li>
<li>Communicate with team leaders and supervisors to resolve attendance or adherence issues.</li>
</ul><p><b>
Reporting &amp; Analysis</b></p><ul>
<li>
Generate daily, weekly, and monthly reports on staffing, adherence, occupancy, and performance metrics.</li>
<li>Provide actionable insights to improve forecasting accuracy and operational efficiency.</li>
<li>Support post-mortem analysis of staffing-related issues and recommend improvements.</li>
</ul><p>
<b>Collaboration &amp; Support</b></p><ul>
<li>
Work closely with HR, Training, and Operations to support hiring, onboarding, and ramp-up planning.</li>
<li>Participate in WFM system updates, testing, and process improvements.</li>
<li>Train new team members on WFM tools and procedures as needed.</li>
</ul><p></p><p><b>
Requirements</b></p><ul>
<li>
Bachelor's degree in any field</li>
<li>&#65279;&#65279;1+ years of experience in WFM within a call center</li>
<li>&#65279;&#65279;Analytical thinker with attention to detail</li>
<li>&#65279;&#65279;Excellent communication and coordination skills</li>
</ul><p></p><p><b>
Benefits</b></p><ul>
<li>
Bonus for top achievers up to 3k</li>
<li>Referral program up to 2k</li>
<li>Social and Medical insurance</li>
<li>annual bonus</li>
</ul><p></p><p>
Why Work With Us?</p><p></p><ul>
<li>
&#65279;&#65279;Join a fast-growing, tech-driven company</li>
<li>&#65279;&#65279;Work in a flexible and innovative environment</li>
<li>&#65279;&#65279;Opportunities for growth in workforce operations Requirements:</li></ul></div>

Workforce Planning & Real-Time Specialist

CBRE

<div><div><div><div><div><div><b>Leasing Administration Coordinator
</b></div></div></div></div></div><div><div><div><div><div><b>Job ID
</b></div><div>244298
</div></div><div><div><b>Posted
</b></div><div>16-Oct-2025
</div></div><div><div><b>Role type
</b></div><div>Full-time
</div></div></div></div></div><div><div><div><div><div><b>Areas of Interest
</b></div><p>Administrative
</p></div></div></div></div><div><div><div><div><div><b>Location(s)
</b></div><p>Dubai - Dubayy - United Arab Emirates
</p></div></div></div></div><div><div><div><div><div><p><b>About the Role:
</b></p><p>As a CBRE Leasing Administration Coordinator, you will providing administrative support to areas of the Leasing Business Line including operations, agreements, registrations and social media.</p><p><b>
What You&rsquo;ll Do:</b></p><ul><li>
Preparation of Listing Authorization Form</li><li>
Create new listings and update new ones on behalf of agents</li><li>
Collect relevant listing documents from agents and apply for Trakheesi Permit Number per listing</li><li>
Monitor listing approval until it is published in CRM and Property portals</li><li>
Coordinate with Photographer regarding listing photos when required</li><li>
Keeping eye across all listings, ensuring active, updated prices, photos, positioning etc.</li><li>
Timely renewal of portals (Property Finder / Trakheesi)</li><li>
Contract negotiation and preparation for HOD approvals.</li><li>
Agency registrations and submission of documents via Developers / Landlords</li><li>
Fill out CBRE Legal Forms for draft brokerage agreement reviews on behalf of the agents</li><li>
Track agency agreements for renewals</li><li>
Completion of Supplier Registration Form and collection of documents for Supplier onboarding as and when required.</li><li>
Liaise with Marketing Department on properties for social media posting</li><li>
Manage Lead Conversion report</li><li>
Modify or update contact details on behalf of agents when required</li><li>
Verify all identification and company documents received from agents and clients are valid and clear</li><li>
Preparation of Agent-to-Agent forms</li><li>
Register Initial Due Diligence check with compliance team ( upon agent request )</li><li>
Provide requested documents, liaising between agent and compliance.</li><li>
Upon compliance client approval, initiate invoicing on ramp with accounts</li><li>
Receive rent cheques, security deposit and commission cheque from agents and clients ( as where needed )</li><li>
Issue acknowledgement recent for any payments or documents received</li><li>
Inform agent if any items are pending to prevent from client onboarding and / or pro forma issuance / tax invoice conversion.</li><li>
Maintain a Compliance and Billing tracker to ensure all the deals are recorded along with the relevant information (deal amount, fees,
</li><li>Coordinate with Admin Manager to resolve deal related issues</li><li>
Oversee office daily operations and report to Admin/Operations manager for any issues or repair requirements</li></ul>
</div></div></div></div></div><div><div><div><div><div><div><p><b>What You&rsquo;ll Need:</b></p><ul><li>
High School Diploma or GED with 5+ years of job-related experience.</li><li>
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.</li><li>
Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.</li><li>
Excellent organizational skills with a master-level inquisitive mindset.</li></ul><p><b>
Why CBRE</b></p><p>
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values &mdash; respect, integrity, service and excellence &mdash; and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.</p><p><b>
Our Values in Hiring</b></p><p>
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.</p></div></div></div></div></div></div></div>

Leasing Administration Coordinator

Jetex Flight Support

<p> </p> <div><br></div> <div> <b>Job Purpose:</b> </div> <div>The Ramp Equipment Operator responsibility is to handle passenger luggage, log flight information accurately, respond to flight crew requests, conduct ramp inspections, monitor flights, ensure safety and security, and complete other tasks as assigned by the Ramp Manager.</div> <div> <br> </div> <div> <b>Key Responsibilities:</b> </div> <div> <b> <u>Core duties:</u> </b> </div> <p> </p> <p> </p> <ul> <ul> </ul> </ul> <p> </p> <ul> <li>Receive, handle, and deliver passenger luggage to the appropriate location after checking the tags.</li> <li>Accurately and efficiently log flight information.</li> <li>Provide water service to the aircraft as needed.</li> <li>Respond promptly to requests from the crew captain or other flight crew members, including luggage repositioning or other service requests.</li> <li>Coordinate and manage airshows hosted by Jetex and ensure that senior personnel are involved in the project.</li> <li>Park aircraft in a specific area designated for the airshow and provide all necessary services for the event.</li> <li>Conduct ramp inspections to ensure safety and compliance with regulations.</li> <li>Monitor flights that haven't flown for an extended period and perform necessary checks before their next flight.</li> <li>Clean the ramp area after rain to ensure safety for personnel and aircraft.</li> <li>Check fuel levels and ensure that refueling procedures are followed correctly.</li> <li>Possess the necessary licenses and certifications for using towbar and conventional pushback equipment.</li> <li>Follow safety and security procedures to prevent incidents and accidents.</li> <li>Complete other tasks as assigned by the Ramp Manager, within the job scope.</li> </ul> <div> <b> <u>Compliance-related duties</u> </b> </div> <p> </p> <p> </p> <p> </p> <ul> <ul> </ul> </ul> <p> </p> <ul> <li>Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.</li> <li>The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.</li> </ul> <p> <br> </p> <p><b>Requirement</b>:</p> <b>Qualification</b> <br> <ul> <li>Diploma or bachelor's degree in aviation or related field.</li> </ul> <b>Experience</b> <ul> <li>Minimum 4 years of experience in aviation operations.</li> <li>Must have experience and license  with push-back, towbar less and GSE</li> </ul> <b>Skillset</b> <br> <ul> <li>Fluent in English (written/verbal)</li> <li>Knowledge in aviation operations, flight operations and aviation regulations</li> <li>Sound knowledge of the safety requirements and procedures</li> <li>Awareness of aviation concepts and terminology</li> </ul> <p><br></p>

Ramp Equipment Operator

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