reception agent

Premier Inn Hotels LLC

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>1 to 5 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Hospitality / Medicare / Account Management<br> Secretary / Front Office<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>Knowledge of Opera (PMS)</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Reception Guest Services Agent<br> <br>Job Location : Dubai, United Arab Emirates<br> <br>Job Description :<br> <br>  Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.<br>  Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests<br>  Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations<br>  Identify corporate leads and build long-term relationships<br>  Drive online name mentions and promote customer feedback<br>  Understand the online guest's feedback and explore options for improvement<br>  Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationaries<br>  Effectively communicate with all departments on all guests' requests and complaints for smooth service delivery<br>  Ensure safety of all guest in line with the safety procedures and guideline<br> <br>Requirements :<br> <br>  Customer-oriented approach.<br>  Excellent communication skills.<br>  Strong attention to details.<br>  Flexible, agile and able to work under pressure.<br>  Ability to work both independently and in a team.<br>  Proactive and excellent organizational skills.<br>  Ability to provide exceptional customer service to our guests.<br> <br>Experience :<br> <br>  You will be likely to have minimum of one year experience in Reception department of a hotel.<br>  Knowledge of Opera (PMS).<br>  High School Diploma preferred.<br>  Arabic language is an advantage</span>
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Reception Guest Services Agent

elegance poly clinic

<p><b>Key Responsibilities:</b></p><ul><li>Greet and assist clients with warmth and professionalism</li><li>Handle appointment bookings, calls, and WhatsApp inquiries</li><li>Communicate fluently in Russian and English</li><li>Maintain front desk operations and ensure smooth client flow</li><li>Support administrative tasks and coordination with medical staff</li><li>Uphold the clinic&rsquo;s luxury brand image in all interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in Russian and English (spoken and written)</li><li>Previous experience in reception or customer service preferred</li><li>Presentable, organized, and client-focused</li><li>Strong communication and multitasking skills</li><li>Positive attitude and team spirit</li></ul><p>Job Type: Full-time</p><p>Pay: From AED6,000.00 per month</p>

Receptionist (Russian-Speaking)

MIRA Construction

<div><p>We are hiring a new Receptionist to join the team</p><p></p><p><b>
Requirements</b></p><p></p><ul><li>Handle client bookings, walk-ins, and appointment management efficiently.</li><li>Manage phone calls, WhatsApp messages, and in-person client queries.</li><li>Oversee the reception area &ndash; maintain cleanliness and ensure a welcoming environment.</li><li>Handle product purchases, stock tracking, and inventory updates.</li><li>Place timely orders for grooming products and supplies.</li><li>Record daily sales, monitor staff schedules, and support salon operations.</li><li>Assist in marketing, customer retention activities, and client feedback collection.</li></ul><p><b>
Benefits</b></p><ul><li>
Competitive salary and commission structure.</li></ul><ul>
<li>Ongoing training and development.</li>
<li>Modern and well-equipped work environment.</li></ul></div>

Receptionist (European)

Wood PLC

<div><p>This is an exciting opportunity for a Receptionist (UAE National) to join our team in Abu Dhabi. This role is ideal for someone eager to start their career in administration, with responsibilities including handling office tasks, supporting team operations, and ensuring smooth day-to-day activities. No prior experience is required&mdash;just a proactive attitude and a willingness to learn!
</p><p>Our Clients and Projects
</p><p>Designing the future. Transforming the world.
</p><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.
</p><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonisation and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.
</p><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.
</p><p>What we can offer
</p><ul><li>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector
</li><li>Commitment to Diversity and Inclusion: We are an organisation actively committed to diversity and inclusion across our business
</li><li>Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market
</li><li>Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment
</li><li>Group Life and Personal Accident Insurance: The company provides Life Assurance cover
</li><li>End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit
</li><li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company
</li><li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years&rsquo; service of our employees at 5 year service milestones
</li><li>Commitment to continued professional development: Development plans that are tailored to your individual needs and interests
</li><li>Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
</li><li>Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems &ndash; delivered by experts in their field
</li></ul><p>The key objectives for this role are:
</p><ul><li>Performs full clerical, administrative and general office duties involving transcription, typing, record and file maintenance, data entry and telephone reception.
</li><li>Requires an understanding of the content of the manager&rsquo;s job and method of operation as well as knowledge of departmental operations and procedures.
</li><li>Organizes and maintains files of manager&rsquo;s correspondence, records etc. and follows up pending matters
</li><li>Acts as receptionist for the manager, screening correspondence and telephone calls</li></ul></div>
<br><div><div><div><div><div><div>Responsibilities for Internal Candidates
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</div></div></div><p></p><div><div><div><ul><li>Performs full clerical, administrative and general office duties involving transcription, typing, record and file maintenance, data entry and telephone reception.
</li><li>Requires an understanding of the content of the manager&rsquo;s job and method of operation as well as knowledge of departmental operations and procedures.
</li><li>Organizes and maintains files of manager&rsquo;s correspondence, records etc. and follows up pending matters
</li><li>Acts as receptionist for the manager, screening correspondence and telephone calls
</li><li>Schedules appointments and coordinates arrangements for meetings
</li><li>Prints, organises and prepares information for meetings
</li><li>Arranging travel/accommodation/car hire Prepares routine letters and memoranda for manager&rsquo;s review
</li><li>Organizes and expedites flow of work through office and initiates follow up action
</li><li>Support in collecting information and data for reporting
</li><li>Populates templates and creates documents
</li><li>General office housekeeping activities as required</li></ul></div></div></div></div>
<br><div><p>What makes you remarkable?
</p><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
</p><p>Expected:
</p><ul><li>Competent in Microsoft Office
</li><li>Excellent verbal and written communications skills
</li><li>Attention to detail
</li><li>Ability to manage a high volume of work and priorities
</li><li>Bachelor's degree in business administration or Logistics</li></ul></div>
<br><div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com<br>
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<div><b>Diversity Statement
</b></div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Receptionist (UAE National)

KERZNER INTERNATIONAL LIMITED

<p>As a Reception Manager at Ayamna, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a  sales ambassador , encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p>

Reception Manager

Accor Group

<br>Job Title<br>Front Desk Agent - Guest Services and Reception - Dubai<br>Job Description<br>Front Desk Agent - Guest Services and Reception - Dubai<br> <br>Position Overview<br> <br>Raffles the Palm Dubai is hiring a Front Desk Agent to provide personalized and efficient guest service at the reception and Raffles Club. This role is critical in creating a welcoming first impression, assisting with check-ins, check-outs, cashiering, and handling guest requests professionally. Join a luxury brand known for its discreet service and elegant hospitality.<br> <br>Employment Overview<br> <br>Job Location: Dubai, United Arab Emirates<br>Industry: Hospitality<br>Function: Receptionist / Front Desk<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Current Location: UAE preferred<br>Job Type: Full Time<br> <br>Key Responsibilities<br> <br>* Welcome guests to the Raffles Club and front desk with a friendly and helpful attitude<br>* Complete check-in, check-out, and room change processes accurately and efficiently<br>* Maintain and reconcile cashier float; process payments and foreign currency exchanges<br>* Handle inquiries regarding loyalty programs, special packages, and promotions<br>* Respond to guest complaints and requests, escalating when needed to management<br>* Coordinate closely with butlers and other departments to fulfill guest needs<br>* Promote onward bookings within the Raffles brand network when applicable<br>* Prepare night audit reports, morning summaries, and ensure accounting accuracy<br>* Keep the reception and Raffles Club areas clean, organized, and presentable at all times<br>* Follow established health, safety, and hotel policies<br> <br>Candidate Requirements<br> <br>* Post-secondary education or diploma in Hotel Management<br>* Minimum 2 years of guest-facing experience in a 4 or 5-star hotel setting<br>* Fluent in written and spoken English; additional languages are an asset<br>* Strong interpersonal skills with the ability to handle guest concerns calmly<br>* Familiarity with property management systems and front office procedures<br>* Detail-oriented with excellent organizational and multitasking skills<br>* Ability to work night shifts, weekends, and holidays as needed<br>* Professional appearance and a team-oriented mindset<br> <br><br>

Front Desk Agent - Guest Services and Reception - Dubai

Hilton Hotels

<p>As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audit procedures, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
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<p>Achieve positive outcomes from Guest queries in a timely and efficient manner</p>
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<p>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</p>
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<p>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments</p>
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<p>Demonstrate a high level of customer service at all times</p>
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<p>Attend appropriate training courses, when required, and assist with the Night Team s training and development efforts</p>
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<p>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</p>
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<p>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</p>
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<p>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</p>
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<p>Comply with hotel security, fire regulations and all health and safety legislation</p>
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<p>Act in accordance with policies and procedures when working with front of house equipment and property management systems</p>
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<p>Follow company brand standards</p>
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<p>Assist other departments, as necessary</p>
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Front Desk Agent (German/Russian Speaker)

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