reception front of house customer service

Al Madar Holding W.L.L.

Job Title: Reception / Front of House &ndash; Customer Service x 3/4Location: Taif, KSA Employment Type: Full-TimeJob Overview We&rsquo;re looking for a friendly, organized, and customer-focused Reception / Front of House Team Member to be the welcoming face of our trampoline park. This role is all about first impressions&mdash;greeting guests with energy, managing bookings and check-ins, and ensuring every visitor starts (and ends) their experience on a high note.Key Responsibilities<ul><li>Welcome guests and provide a warm, positive first impression</li><li>Manage check-ins, waivers, bookings, and payments</li><li>Answer phone calls, emails, and in-person enquiries</li><li>Assist with party bookings, group visits, and retail sales</li><li>Handle customer questions, feedback, and basic issue resolution</li><li>Maintain a clean, organized, and professional front desk area</li><li>Communicate effectively with floor and management teams</li></ul>Job Requirements<ul><li>Previous customer service or reception experience preferred</li><li>Comfortable handling cash, card payments, and booking systems</li><li>Ability to work flexible hours, including evenings, weekends, and holidays</li><li>Confident, professional, and friendly manner</li><li>High school diploma or equivalent</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills</li><li>Strong customer-service mindset with attention to detail</li><li>Ability to multitask in a fast-paced environment</li><li>Basic computer and POS system skills</li><li>Reliable, punctual, and well-presented</li></ul>Why Join Us?<ul><li>Fun, lively workplace with a positive team culture</li><li>Guest-facing role with variety and interaction</li><li>Opportunities to grow within the business</li></ul>Job Types: Full-time, Permanent

Reception / Front of House – Customer Service

Hilton

<div>Front Office Host (Receptionist)
A Front Office Host provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
What will I be doing? 
As Front Office Host, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Host contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Front Office Host serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Completed high school certificate or equivalent</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Host (Receptionist)

<div>Front Office Superhero (Supervisor)
A Front Office Superhero supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul>
What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Superhero (Supervisor)

<div>Night Manager
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 
 
What will I be doing? 
As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Serve as a point of contact for regular and VIP Guests</li>
<li>Complete Night Audit duties</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel</li>
<li>Manage, record and promptly resolve issues or emergencies that arise</li>
<li>Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area</li>
<li>Act in accordance with all security and emergency procedures and manage the instigation of these, as required</li>
<li>Compile adequate handover to Early staff / Duty Manager</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Conduct annual and mid-year Appraisals with Team Members</li>
<li>Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in the hotel industry</li>
<li>Previous experience with Front Office Management Systems</li>
<li>Previous experience with cash handling</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Night Manager

<div>Stewarding Host (Steward)
A Stewarding Host carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed. 
What will I be doing? 
As a Stewarding Host, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards</li><li>
Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers</li><li>
Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule</li><li>
Ensure the correct PPE is in place and guidelines are adhered to</li><li>
Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements</li><li>
Report any maintenance and, or, hazard issues to the supervisor on duty</li><li>
Carry out any other reasonable task set by the Hotel's Management</li></ul>
What are we looking for? 
A Stewarding Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude</li><li>
Good communication skills</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous kitchen porter experience in similar role</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Stewarding Host (Steward)

PulseMediaNL (LATAM REGION)

<div>
 Position Overview
 
 
 We are seeking a motivated and detail-oriented Junior Front-End Developer to join our remote team and support the development of responsive, user-friendly web applications. This role is ideal for early-career developers who are passionate about clean code, intuitive user interfaces, and modern web technologies.
 
 
 In this position, you will collaborate with designers, back-end developers, and product teams to translate design concepts into functional and visually appealing web experiences. Your ability to follow coding standards, troubleshoot issues, and continuously learn new technologies will contribute directly to product quality and performance.
 
 
 This opportunity is well suited for individuals looking to grow their front-end development skills in a structured and supportive remote environment.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and maintain responsive web interfaces using modern front-end technologies
 </li>
 <li>
 Translate UI/UX design mockups into functional web components
 </li>
 <li>
 Write clean, maintainable, and well-documented code
 </li>
 <li>
 Ensure cross-browser compatibility and mobile responsiveness
 </li>
 <li>
 Optimize applications for maximum speed and scalability
 </li>
 <li>
 Troubleshoot and debug front-end issues
 </li>
 <li>
 Collaborate with back-end developers to integrate APIs and services
 </li>
 <li>
 Follow established development workflows and version control practices
 
 
 </li>
 </ul>
 Your contributions will directly impact user experience, interface performance, and overall product usability.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Basic to intermediate knowledge of HTML, CSS, and JavaScript
 </li>
 <li>
 Familiarity with modern frameworks such as React, Vue, or Angular is a plus
 </li>
 <li>
 Understanding of responsive design principles
 </li>
 <li>
 Experience using version control systems such as Git
 </li>
 <li>
 Strong problem-solving and debugging skills
 </li>
 <li>
 Ability to follow technical documentation and coding standards
 </li>
 <li>
 Comfortable working independently in a remote environment
 </li>
 <li>
 Portfolio or sample projects demonstrating front-end skills preferred
 
 
 </li>
 </ul>
 Work Structure
 
 
 <ul>
 <li>
 Fully remote position
 </li>
 <li>
 Flexible scheduling aligned with project deadlines
 </li>
 <li>
 Collaborative team environment with code review processes
 </li>
 <li>
 Ongoing mentorship and development opportunities
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope may expand based on performance and project needs
 
 
 </li>
 </ul>
 Key Skills
 
 
 HTML5, CSS3, JavaScript, React, Vue.js, Angular, Responsive Web Design, Front-End Development, UI Development, Web Accessibility, Git, Version Control, Cross-Browser Compatibility, Debugging, API Integration, REST APIs, Web Performance Optimization, Agile Development, Problem Solving, Remote Collaboration
 
 
 Application Process
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant technical experience
 </li>
 <li>
 Include a portfolio link or GitHub repository if available
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for enthusiastic junior developers who are eager to grow their technical expertise and contribute to high-quality web experiences in a remote environment.
</div>

Junior Front-End Developer (Remote)

Marriott International

<div>Additional Information 
Job Number26027968 
Job CategoryHousekeeping &amp; Laundry 
LocationDelta by Marriott Jeddah Al Salam, One Marriott Drive, Jeddah, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guestroom maintenance needs.</li></ul>
<ul><li>Supervises the property general cleaning schedule.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to ensure understanding.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul> 
Managing Departmental Costs
<ul><li>Participates in the management of the department&rsquo;s controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Conducting Human Resources Activities
<ul><li>Participates as needed in the investigation of employee accidents.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Executive Housekeeper

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