reception hostess

Hilton

<div><p>Hostess</p><p>
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.</p><br>
<p><br>
<br>
<b>What will I be doing?</b></p><br>
<p>As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul><b>What are we looking for?</b><p><br>
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Degree in relevant area</li>
<li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Hostess

<div><p>Hostess at Waldorf Astoria Dubai International Financial Centre</p><p>
A Hostess at Waldorf Astoria Dubai International Financial Centre is the first point of contact for our restaurants and is responsible for serving guests in a friendly, timely, and efficient manner to ensure an excellent guest experience. Your role is pivotal in upholding Forbes Five-Star standards by anticipating guest needs, delivering exceptional and memorable experiences, and ensuring every guest feels valued, welcomed, and cared for throughout their visit.</p><p></p><p>
</p><p></p><p><b>What will I be doing?</b></p><p>
</p><p></p><p>As a Hostess at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent experience. You will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><p>
</p><ul><li>Extend a warm welcome to all guests arriving to the outlet.</li><li>
Escort the guests to their table and presenting the menu.</li><li>
Ensure extensive knowledge of menu and all outlet products.</li><li>
Manage guest queries in a friendly, timely and efficient manner.</li><li>
Follow correct reporting procedures, if faced with difficulties.</li><li>
Maintain highest level of grooming including uniform dress code, cleanliness and personal hygiene.</li><li>
Answer phone calls courteously and promptly, taking messages as necessary, which are legible and accurate and passing them on to the concerned person without delay.</li><li>
Receive and confirm restaurant reservations, while adhering to the telephone etiquette and paying high attention to any preferences, dietary or allergy requirements.</li><li>
Ensure that any guest preferences or special occasions communicated during the restaurant booking are cascaded with the team.</li><li>
Engage with the guests and assist in providing each guest with a tailored guest experience, based on their needs and preferences.</li><li>
Ensure excellent knowledge of the restaurant's sitting arrangements.</li></ul><p><b>
What are we looking for?</b></p><p>
</p><p></p><p>A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><p>
</p><ul><li>Positive attitude</li><li>
Good communication skills (oral and written)</li><li>
Committed to delivering high levels of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul><p>
</p><p></p><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><p>
</p><p></p><ul><li>Degree in relevant area</li><li>
Experience in Food and Beverage department and/or industry</li><li>
Previous experience of cash handling</li><li>
Knowledge of Food Hygiene Regulations</li></ul></div>

Hostess at Waldorf Astoria Dubai International Financial Centre

Sunset Hospitality Group

<p><b>Description</b></p><p>Minimum 1-2 years of experience in similar position in hospitality industry (5* Hotel or resort)</p><p><b>Qualification</b></p><p>The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team</p><p><b>Experience</b></p><p>Good in English</p><p>Good communications Skills</p><p>Interpersonal Skills</p><p>Basic computer skills</p>

Dorchester Collection

<div><div><p>Your future, our legacy</p><h3 class="jobSectionHeader"><b>
Hotel
</b></h3><div>
The Lana</div><h3 class="jobSectionHeader"><b>
Division &amp; Department
</b></h3><div>
Food &amp; Beverage - Restaurant</div><h3 class="jobSectionHeader"><b>
Job Title
</b></h3><div>
Hostess - Riviera by Jean Imbert
</div><h3 class="jobSectionHeader"><b>Contract Type
</b></h3><div>
Permanent</div><h3 class="jobSectionHeader"><b>
Status
</b></h3><div>
Full time</div><h3 class="jobSectionHeader"><b>
Position Overview</b></h3><div><br>
<div></div><div>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.</div><div></div><div><br>
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.</div><div></div><div><br>
We care about your career and are known for having the absolute best people in the industry. When you join us as a Hostess you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll get
</b></h3><div>
<div></div><div>As a Hostess at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:</div><ul><li>
Competitive Salary Package</li><li>
World-class Development Opportunities</li><li>
Complimentary stays with breakfast included in our sister Dorchester Collection hotels.</li><li>
50% off at bars and restaurants within all of our sister Dorchester Collection hotels</li><li>
Meals on Duty</li><li>
Private Medical Insurance</li><li>
Life Insurance</li><li>
Flight Allowance every 24 months</li><li>
Shared Company Accommodation</li><li>
Company provided transportation to and from work</li><li>
Uniform provided by the Company with complimentary laundry</li><li>
Service Charge</li></ul><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll do</b></h3><div><br>
<div></div><div>You&rsquo;ll love what you do and take pride in delighting our guests:</div><ul><li>
You will take an integral part of the day to day operations of the F&amp;B outlet to ensure our guests receive nothing but the best experience.</li><li>
You will be in charge of warmly greeting our guests, escorting them to their tables and fare welling at the end.</li><li>
You will also be in charge of responding to guest enquiries by email or telephone, by being well versed and holding a strong knowledge of the offerings in the outlet, you are able to convert enquiries into reservations which will assist in the outlet achieving their targets</li><li>
Serving others is your passion, you will ensuring the outlet is in immaculate condition and all service standards are adhered to by the supporting team members.</li><li>
You will also be in charge of ensuring the rest of the team is aware of upcoming reservations, special events and guest chefs/bartenders ensuring their knowledge is second to none and they are able to assist our guests in the best possible way and help with cross selling other outlets.</li><li>
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Hostess you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.</li><li>
You are aware of revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost and other expenses.</li><li>
By taking part in a daily team briefing pre-service, you ensure you are well informed of the daily happenings around the hotel as well as the upcoming service.</li><li>
During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet, high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings.</li><li>
Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation whilst cross selling other hotel outlets to existing guests.</li></ul><div></div><div><br>
The items shared are the essence of a day in the life of a Hostess but we&rsquo;ll make sure you are provided with specifics on how we care for our hotel.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll bring</b></h3><div><br>
<div></div><ul><li>You&rsquo;ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times.</li><li>
You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence.</li><li>
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.</li><li>
As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team.</li><li>
English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French, Spanish or German are highly desirable.</li><ul><li>You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for luxury hotels and restaurants in the Middle East.</li></ul></ul><div></div>
</div></div><div><p>
Position location</p><h3 class="jobSectionHeader"><b>
Job Location
</b></h3><div>
United Arab Emirates</div><h3 class="jobSectionHeader"><b>
Location
</b></h3><div></div><div>
Dubai</div></div></div><div></div>

Hostess - Riviera by Jean Imbert

IHG Hotels & Resorts

<div>About Us
<p>
At InterContinental Bahrain, we are passionate about delivering <i>True Luxury</i>&mdash;through genuine care, refined service, and meaningful guest connections. Our restaurants are at the heart of the guest experience, where first impressions set the tone for unforgettable dining moments.</p>
Position Summary
<p>
We are seeking a poised, confident, and service-oriented <b>Restaurant Hostess</b> to be the welcoming face of our dining venues. In this role, you will create exceptional first and last impressions by greeting guests warmly, managing reservations efficiently, and ensuring a seamless flow of service in alignment with InterContinental brand standards.</p>
Key Responsibilities
<ul><li>Welcome guests with professionalism, warmth, and a genuine luxury attitude</li>
<li>Manage reservations, waiting lists, and table assignments accurately and efficiently</li>
<li>Escort guests to their tables and present menus in line with service standards</li>
<li>Communicate effectively with the service and kitchen teams to ensure smooth operations</li>
<li>Anticipate guest needs and respond to requests with confidence and courtesy</li>
<li>Handle guest inquiries and feedback with empathy and solution-focused service</li>
<li>Maintain cleanliness, organization, and visual standards at the host desk and restaurant entrance</li>
<li>Uphold InterContinental brand values, grooming standards, and service culture at all times</li>
</ul>Qualifications &amp; Experience
<ul><li>Previous experience as a Hostess or in a guest-facing hospitality role preferred</li>
<li>Strong communication and interpersonal skills</li>
<li>Well-groomed appearance with a confident and welcoming presence</li>
<li>Ability to remain calm and professional in a fast-paced environment</li>
<li>Fluency in English; additional languages are an advantage</li>
<li>Flexibility to work shifts, weekends, and public holidays</li>
</ul>What We Offer
<ul><li>Opportunity to work with a globally recognized luxury hospitality brand</li>
<li>A supportive, inclusive, and growth-oriented work environment</li>
<li>Continuous learning and development opportunities</li>
<li>Competitive salary and benefits package</li>
</ul>Join Us
<p>
If you have a passion for hospitality, a natural flair for guest interaction, and the desire to create memorable dining experiences, we would be delighted to hear from you.</p>
<p><b>
Apply now and become part of the InterContinental Bahrain family&mdash;where every interaction matters.</b></p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Restaurant Hostess - InterContinental Bahrain

The First Group Hospitality

<div>Overview:
<div>
Soluna Restaurants and Beach Club is a Mediterranean-inspired beach club, located at the Balqis Residences on the Palm Jumeirah. Soluna offers exclusive access and unparalleled experiences to guests of The First Group Hospitality&rsquo;s portfolio of brands.</div><div>
Guests can opt for sun loungers or private cabanas and choose from a range of water sports, available at the beach. Nestled amid Dubai&rsquo;s breath-taking coastline, Soluna boasts a range of highly recommended homegrown multi-cuisine options, including artisanal pastries at Risen Caf&eacute; and Artisanal Bakery, and contemporary dining at &Egrave;nas. A daily beach and poolside menu is also available.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Soluna Restaurants and Beach Club.</div><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.</div><div></div><div><b><br>
JOB DUTIES</b></div><ul><li>
Assist the Management team with the execution of approved promotions, calendar holidays, special events tickets sales and bookings (Resident Chefs visits, New Year, Christmas etc).</li><li>
Ensure that menu content is always up to date, regularly liaise with the management team / Head Chef to make necessary adjustments, print / order new menu copies.</li><li>
Assist the Management Team with organization of operations before and during MasterChef winners&rsquo; residences visits</li><li>
Work closely with the Reservation Agent to make sure reservations are properly done, the CRM system and the Black Book are up-to-date. (add something)</li><li>
Answer the phone, being able to explain the location of the restaurant, its mission, vision and principles, menu, concept, design and history.</li><li>
Make regular / VIP / special occasions reservations, keep the table management system updated and inquire about allergies and special requests.</li><li>
Review existing reservations prior to the beginning of each shift, optimise seating arrangements and communicate any information about VIPs/Regulars/PWK/Groups during the briefing.</li><li>
Check the hotel occupancy and any important information from the Hotel&rsquo;s side (in-house VIPs, complaint guests etc.) and communicate this information during the briefing.</li><li>
Review, clean / discard if necessary any soiled / torn / worn out menus; print extra pages if needed.</li><li>
Ensure the restaurant is ready to receive guests prior to opening, that the table allocation is correct tables are ready in line with opening standards.</li><li>
Communicate guest information to the Captains and Managers in a timely manner.</li><li>
Warmly and graciously greet all guests upon arrival.</li><li>
When possible, open the front door for guests entering or leaving the restaurant (terrace).</li><li>
Constantly update the table management system and communicate with FOH staff to assure successful operation.</li><li>
Accommodate special seating requests for guests whenever possible, while balancing the customer flow in different service stations.</li><li>
Upon seating, offer guests a menu and inform them of their waiter&rsquo;s name. Inspect table for proper presentation and completeness.</li><li>
Thank guests as they leave and invite them to come back.</li><li>
Perform the side duties as per the side duties schedules / checklists or as per the assignment of the management.</li><li>
Complete any other work-related tasks or directives issues by your superiors in a polite, timely and accurate manner.</li><li>
Occasionally, if asked, assist servers with orders, delivery of food and clearing tables.</li><li>
Know the Sequence of Service by heart and be knowledgeable about all aspects of food, beverage, and service standards.</li><li>
Communicate all guest feedback to the Management Team, both positive and negative.</li><li>
Know by heart, maintain and regularly update Guests&rsquo; Black Book, build and maintain positive relationships with restaurant VIPs, PWK, owning company executives, MasterChef residents / winners, judges, TV celebrities etc.</li><li>
Assist in the organization of operations before and during MasterChef winners&rsquo; residences visits in terms of collecting pre-payment from the guests,</li><li>
Ensure the team is always well groomed and ready for work.</li><li>
Supervising the completion of various positions checklists and completing management checklist before every shift.</li><li>
To ensure all employees are familiar with various versions of MasterChef TV program, its core elements (MC apron, Mystery Box, elimination challenges, judges etc) and that they watched a minimum of recommended episodes.</li><li>
Ensure that OS&amp;E list is updated regularly and that the stocks are maintained appropriately.</li><li>
Update and maintain restaurant training records.</li><li>
Ensure that the correct team attendance hours in the people management system are submitted for approval on a weekly basis.</li><li>
Ensure that team manual attendance records are maintained and updated properly.</li><li>
Assist Management Team in creating weekly schedule for Reception / Reservations employees. Ensure that staffing is adequate to meet demands of business.</li><li>
Ensure that the vacation calendar book is maintained and updated properly.</li><li>
Ensure that the employees request book is maintained and updated properly.</li><li>
Regularly organize Reception / Reservations team trainings, keep training records and test employees knowledge.</li><li>
Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.</li><li>
Evaluate the performance of the Reception / Reservations team. Initiate plans for career progression, recommend promotions or transfers.</li><li>
Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of the restaurant / building.</li><li>
Participate in community and corporate activities to promote good corporate image.</li><li>
Ensure professional execution of approved promotions, organise staff trainings about the same, liaise with suppliers and entertainers.</li><li>
Establish and maintain good relationship with various departments within the Hotel and TFG.</li><li>
Ensure that the par stock is maintained for Hostess Desk disposables, dry goods and stationary and that ordering is done on time.</li><li>
Assist the management team to complete all daily and weekly reports. i.e. Daily Sales report, Discounts/Complimentary/Promotions report</li><li>
Ensure that all food safety standards/HACCP are maintained and implemented in line with the company policy and municipality requirements.</li><li>
Maintain and practice fire and security systems and procedures.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>UAE Food &amp; Beverage Operations Experience</li><li>
A Minimum of 3 years of experience in a leadership role in the restaurant reception</li></ul></div>

Head Hostess

The First Group

Search 488+ Reception hostess jobs near you this January. New roles added regularly across leading industries. Apply today.

488 reception hostess jobs NEAR_ME

Hostess

Hostess at Waldorf Astoria Dubai International Financial Centre

Hostess

Hostess - Riviera by Jean Imbert

Restaurant Hostess - InterContinental Bahrain

Head Hostess

Head Hostess