reception manager

BramahHR Ltd

We're seeking an experienced and motivated Reception Manager who has to lead the front-of-house and reception team in Eastleigh. You'll play a key role in ensuring every visitor and patient receives a warm, professional, and efficient service. The ideal candidate will be highly organised, confident managing a team, and passionate about delivering excellent customer care and has exposure to a clinical environment or fast paced environment delivering a first-class service.<strong>Salary: </strong>Up to £35,000 per year<strong>Hours:</strong> Full-time<strong>Location:</strong> Eastleigh<strong>What you'll do</strong><ul> <li>Lead and support the reception and patient administration team, ensuring a smooth and professional experience for all patients and visitors.</li><li>Manage reception rotas, performance, and training, fostering a positive and supportive team culture.</li><li>Oversee reception desks across multiple areas, ensuring consistent service standards are met.</li><li>Ensure all visitors are greeted promptly and courteously, maintaining a welcoming atmosphere at all times.</li><li>Maintain accurate patient administration systems, including appointment bookings, referrals, and records.</li><li>Handle incoming and outgoing communications, including calls, emails, and correspondence, efficiently and professionally.</li><li>Monitor and manage waiting lists, ensuring accuracy and identifying opportunities to improve efficiency.</li><li>Assist with basic financial and administrative tasks as required.</li><li>Uphold security procedures, including issuing and monitoring visitor badges and maintaining visitor logs.</li><li>Support continuous improvement across reception operations and contribute to developing best practice processes.</li></ul> <strong>Benefits</strong><ul> <li>25 days annual leave plus 8 Bank Holidays</li><li>Company pension scheme</li><li>Employee discount</li><li>Private medical insurance</li><li>Supportive and friendly working environment</li><li>Opportunities for professional growth and development</li></ul> <em>If this sounds like your next opportunity, we'd love to hear from you - apply today!</em>

Reception Manager

KERZNER INTERNATIONAL LIMITED

<p>As a Reception Manager at Ayamna, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a  sales ambassador , encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p>

Fundamental Hospitality

<p>Job Location</p>
 
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 <p> <span>10 to 15 years</span> </p>
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 <p> <span>Graduate</span> </p>
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 <p> <span>Hospitality / Medicare / Account Management<br> </span> </p>
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 <p> <span>restaurant experience</span> </p>
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 <p>Jobseekers from any country</p> 
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<span>Restaurant Reception Manager<br> <br>Job Location : Dubai, United Arab Emirates<br> <br><b>Job Details :</b><br> <br>  Previous experience in high - end restaurant concepts<br>  Fluent in English, additional languages will be advantageous<br> </span>
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Restaurant Reception Manager

Shafaq n Kami Salon

<p><b>About Shafaq N Kami</b></p><p>Shafaq N Kami is one of Lahore&rsquo;s leading names in premium beauty, styling, and client experience. We pride ourselves on offering top-tier service, elegance, and innovation &mdash; and our front desk is the heartbeat of that experience.</p><p>We&rsquo;re looking for a <b>Front Desk Manager</b> who is professional, polished, and passionate about customer care &mdash; someone who can lead our front-of-house operations with warmth, confidence, and excellence.</p><p><b>Position Summary</b></p><p>The <b>Front Desk Manager</b> is responsible for managing all client-facing interactions, ensuring smooth daily operations, and maintaining a high-end salon atmosphere. This person will supervise the reception team, coordinate with stylists and managers, and ensure every client enjoys a flawless experience from entry to exit.</p><p><b>Key Responsibilities</b></p><ul><li>Oversee daily front desk operations and ensure seamless client service.</li><li>Greet and assist clients with warmth, professionalism, and hospitality.</li><li>Manage appointment scheduling, cancellations, and client flow efficiently.</li><li>Supervise and train reception staff on salon standards and client handling.</li><li>Maintain records, handle payments, and ensure accuracy in billing.</li><li>Coordinate with stylists and floor managers to optimize scheduling and service delivery.</li><li>Handle client concerns or special requests with discretion and maturity.</li><li>Maintain the reception area&rsquo;s appearance to reflect the salon&rsquo;s premium image.</li><li>Support marketing and promotional activities (loyalty programs, event invitations, etc.).</li><li>Monitor customer feedback to ensure continuous improvement in client experience.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Minimum 4 years</b> of experience as a Front Desk Manager or Supervisor (preferably in a salon, spa, or hospitality environment).</li><li><b>Well-groomed, polished, and presentable</b> appearance with refined communication style.</li><li><b>Mature personality</b> &mdash; confident, composed, and professional under pressure.</li><li>Excellent command of <b>English and Urdu</b> (spoken and written).</li><li>Strong leadership and multitasking abilities.</li><li>Proficiency in <b>salon software / appointment systems</b> (training can be provided).</li><li>Friendly, approachable, and attentive to client needs.</li><li>Strong sense of discretion, etiquette, and service excellence.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package based on experience.</li><li>Professional, respectful, and supportive work environment.</li><li>Opportunities for <b>training and career growth</b> within the Shafaq N Kami brand.</li><li>Exposure to <b>high-profile clientele</b> and luxury beauty industry standards.</li><li>A workplace that values elegance, teamwork, and professionalism.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Front Desk Manager

CMC Markets

<div><span style="font-size: 11px;"><b>The Opportunity:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This role is responsible for the management of the Office receptionist and the co-ordination of office facilities ensuring the smooth running of the office. Managing the reception function to a high standard ensuring good customer service to CMC Markets.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities:</b></span></div><div><span style="font-size: 11px;">Manage, coach, support and develop the office, allocating workload and continually reviewing progress.</span></div><div><span style="font-size: 11px;">To ensure that all calls to CMC Markets are answered politely, professionally within the agreed service levels through the company switchboard system.</span></div><div><span style="font-size: 11px;">To ensure that all visitors and staff are dealt with in a polite and professional manner.</span></div><div><span style="font-size: 11px;">Maintain reception area in a clean and tidy manner, keeping it to a high standard.</span></div><div><span style="font-size: 11px;">Manager incoming / Outgoing post and parcel management and international carriers.</span></div><div><span style="font-size: 11px;">Ensuring the stationery room is kept tidy and stationery stock levels are maintained.</span></div><div><span style="font-size: 11px;">Manage the day-to-day relationship of the cleaning contractor.</span></div><div><span style="font-size: 11px;">Manage relevant external contracts ensuring regular performance reviews with our cleaning / office supplies and courier suppliers.</span></div><div><span style="font-size: 11px;">Manage the external archiving process for the business, main point of contact for the vendor.</span></div><div><span style="font-size: 11px;">Management of office seating plan.</span></div><div><span style="font-size: 11px;">Ensure meeting rooms are set up correctly and cleared promptly.</span></div><div><span style="font-size: 11px;">Assisting with emergency evacuations, planned and unplanned, Providing Fire Warden support.</span></div><div><span style="font-size: 11px;">Ensure that all kitchen areas are clean and tidy and there are sufficient refreshments for the day.</span></div><div><span style="font-size: 11px;">Management of DSE online assessments. Assessments, ordering equipment and delivery / training arrangements.</span></div><div><span style="font-size: 11px;">Organising the ordering of refreshments for the office as required.</span></div><div><span style="font-size: 11px;">Adhere to procurement procedures, and where required, manage the raising of relevant purchase requisitions.</span></div><div><span style="font-size: 11px;">Organising company events such as Xmas and Summer staff parties. Arrange adhoc staff / charity events.</span></div><div><span style="font-size: 11px;">Oversee administrative activities as directed by the HR department such as on staff on-boarding, issuing of security access cards.</span></div><div><span style="font-size: 11px;">Provide ad-hoc administrative support to staff from overseas offices on visits to Dubai as required.</span></div><div><span style="font-size: 11px;">Calculating and comparing costs for required goods or services to achieve value for money by way of tender process where required.</span></div><div><span style="font-size: 11px;">Review and analyse any new legislation that will impact upon the provision of facilities and office services.</span></div><div><span style="font-size: 11px;">Take all reasonable steps to ensure confidentiality.</span></div><div><span style="font-size: 11px;">Responding appropriately to emergencies or urgent issues as they arise.</span></div><div><span style="font-size: 11px;">Undertake other duties as may be reasonably required which are consistent with the general level of responsibility for this role.</span></div><div><span style="font-size: 11px;">Coordination of the procurement process for Facilities and other areas of the business where required. Ensuring PO's are raised in a timely manner and relationships managed with external providers.</span></div><div><br></div>

Office Manager

Moonlight Hospitality and Hotel Operation Management

<p><b>Job Title:</b> Front Office Manager</p><p><b>Location:</b> Doha, Qatar</p><p><b>Company:</b> Moonlight Hospitality and Hotel Operation Management</p><p><b>Employment Type:</b> Full-Time</p><p><b>About the Role</b></p><p>We are looking for an experienced and service-oriented <b>Front Office Manager</b> to lead our front office operations and ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to maintain high service standards while managing the day-to-day activities of the front office team.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise and oversee all front office functions including reception, guest relations, reservations, and concierge services.</li><li>Ensure smooth daily operations, effective room allocation, and accurate guest billing.</li><li>Lead and motivate the front office team to deliver outstanding guest service at all times.</li><li>Handle guest complaints and requests promptly, professionally, and efficiently.</li><li>Coordinate with other hotel departments (Housekeeping, Maintenance, F&amp;B) to ensure seamless guest experiences.</li><li>Develop and implement front office procedures and service standards.</li><li>Monitor staff performance, conduct training, and ensure adherence to company policies.</li><li>Prepare daily reports, occupancy forecasts, and performance summaries for management review.</li><li>Support revenue management and upselling initiatives to maximize occupancy and profitability.</li><li>Maintain compliance with hotel brand standards and local regulations.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>Minimum <b>3 years of front office experience</b>, with at least <b>1 year in a supervisory or managerial role</b>.</li><li>Strong knowledge of hotel front office operations, online booking platforms policies, PMS systems (Opera or equivalent), and reservation processes.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>High attention to detail and a passion for guest satisfaction.</li><li>Ability to manage a team in a fast-paced environment with professionalism and composure.</li><li>Fluency in English; knowledge of Arabic or other languages is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Professional development and career advancement opportunities</li></ul><p><b>To Apply:</b> Please send your updated CV and a brief cover letter explaining your experience and suitability for the role to maria@wonderpalace.com.qa</p><p>Job Types: Full-time, Permanent</p>

Front Office Manager

TARRAD REAL ESTATE DEVELOPMENT L.L.C

<p><strong>Client & Guest Hospitality (Front-of-House Management)</strong></p><ul><li><strong>Warm Welcome:</strong> Greet and welcome all clients, guests, and visitors with a professional and cheerful demeanor, ensuring a positive first impression.</li><li><strong>Registration & Security:</strong> Manage the visitor sign-in process, issue temporary access cards or badges, and adhere to all company security and protocol standards.</li><li><strong>Client Comfort:</strong> Offer and manage hospitality services (e.g., beverages, seating) while guests wait for their appointments.</li><li><strong>Ambassadorship:</strong> Act as a brand ambassador, possessing a basic knowledge of the company’s current projects and developments to answer initial general inquiries.</li></ul><p><strong>2. Communication & Coordination</strong></p><ul><li><strong>Appointment Management:</strong> Monitor the appointments schedule for all sales and management staff, confirming client arrivals and managing any brief waiting times.</li><li><strong>Internal Coordination:</strong> Promptly and efficiently notify staff (Sales Agents, Managers) of their guests&#x27; arrival.</li><li><strong>Call Handling:</strong> Professionally answer, screen, and route incoming telephone calls and written inquiries to the appropriate personnel or department.</li><li><strong>Information Dissemination:</strong> Ensure all public-facing brochures, flyers, and sales materials at the reception area are current, neatly arranged, and well-stocked.</li></ul><p><strong>3. Administrative & Office Support</strong></p><ul><li><strong>Front Desk Maintenance:</strong> Maintain the reception/showroom area in an immaculate, organized, and inviting manner at all times.</li><li><strong>Mail/Courier:</strong> Receive and sort daily mail, deliveries, and courier packages.</li><li><strong>Facility Liaising:</strong> Coordinate with office support and maintenance teams to ensure the showroom and front-of-house facilities are in perfect condition.</li></ul>

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