reception specialist

VillageMD

<div><h1 class="jobSectionHeader"><b>About Our Company</b></h1><p>
We&rsquo;re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.</p><p></p><p>
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.</p><p></p><p>
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.</p><p></p><p><b>
Please Note: </b>We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.</p><p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Home Clinic: </b>181 S Clayton St. Lawrenceville, GA, 30046</p><p></p><div><div><p>
The <b>Patient Reception Specialist</b> is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.</p></div><p></p><div><p><b><br>
How You Will Get Things Done:</b></p></div><div><ul><li><p>
Obtain copies of insurance cards, driver&rsquo;s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR</p></li></ul></div><div><ul><li><p>
Perform demographic and insurance validation, and inform patients of privacy policies and procedures</p></li></ul></div><div><ul><li><p>
Keep the reception and patient waiting areas clean and organized</p></li></ul></div><div><ul><li><p>
Other duties as assigned</p></li></ul></div><p></p><div><p><b><br>
How You Will Build Trust:</b></p></div><div><ul><li><p>
Greet all patients and visitors in a professional and welcoming manner</p></li></ul></div><div><ul><li><p>
Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise</p></li></ul></div><p></p><div><p><b><br>
How You Will Innovate:</b></p></div><div><ul><li><p>
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily</p></li></ul></div><div><ul><li><p>
Schedule patient appointments/follow-up appointments per established policies and procedures</p></li></ul></div><p></p><div><p><b><br>
Experience to Drive Change:</b></p></div><div><ul><li><p>
Adept in medical terminology and insurance practices</p></li></ul></div><div><ul><li><p>
Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems</p></li></ul></div><div><ul><li><p>
Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately</p></li></ul></div></div><div><div><ul><li><p>
Knowledgeable of CPT and ICD-10 coding</p></li></ul></div><div><ul><li><p>
Current BLS certification for healthcare providers preferred</p></li></ul></div><div><ul><li><p>
High School Diploma/Equivalency required</p></li></ul></div><div><ul><li><p>
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred</p></li></ul><p></p><p>
#VillageHiring</p></div></div><p></p><h1 class="jobSectionHeader"><b>
About Our Commitment</b></h1><h2 class="jobSectionHeader"><b>
Total Rewards at VillageMD</b></h2><p>
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD&rsquo;s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.</p><p></p><h2 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h2><p>
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.</p><p></p><h2 class="jobSectionHeader"><b>
Safety Disclaimer</b></h2><p>
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.</p></div>

Patient Reception Specialist - Bilingual (Vietnamese)

Allied Universal

<div><p>Security Officer Reception Desk</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Reception Specialist</b> in <b>Austin, TX</b>, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a healthcare location, you will be the welcoming first point of contact, helping manage access, greet visitors, support badge-related processes, and respond to security-related concerns with professionalism and care. At Allied Universal, our agile, reliable, and innovative team puts people first, working together with integrity to help create a positive experience for everyone who enters the facility.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $21.00 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeMon06:00 AM - 11:00 AMTue06:00 AM - 11:00 AMWed06:00 AM - 11:00 AMThur06:00 AM - 11:00 AMFri06:00 AM - 11:00 AM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to patients, visitors, staff, and/or vendors while carrying out site-specific procedures and front desk protocols within a healthcare location.</li>
<li>Monitor lobby and reception activity, verify identification and/or visitor access requirements, and document arrivals, departures, and other security-related events.</li>
<li>Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns through appropriate site contacts when needed.</li>
<li>Answer phones, provide directions, assist with sign-in processes, and support access control tasks while maintaining awareness of security-related conditions at the front desk.</li>
<li>Complete reports and maintain accurate logs related to visitors, deliveries, incidents, and/or daily front desk activity in accordance with Allied Universal and site guidelines.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Access control and badge experience is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>CPR certification is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1571309</div>

Security Officer Reception Desk

CRH Healthcare

<div><p><b>Front Desk Receptionist - Kingsland, GA</b></p>
<p>Peachtree Immediate Care is a leading urgent care operator in the state of Georgia. Our mission is to provide the perfect patient experience so our patients can &ldquo;Get in. Get out. Get better&rdquo;. We have an opening for a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff.</p>
<p>Employees in this role are the first point of contact with patients. We are looking for someone who is enthusiastic, friendly and has strong customer service and communication skills.</p>
<p><b>Company Perks and Benefits:</b></p>
<ul><li>On-the-job Training</li>
<li>Employee flat-rate medical services at CRH-affiliated clinics</li>
<li>Medical, Dental, Vision Insurance</li>
<li>401(K) Match</li>
<li>Flexible Work Schedules</li>
<li>Generous PTO Plan</li>
<li>Employee Assistance Program</li>
<li>Complimentary Financial Planning</li>
<li>Collaborative Work Environment</li>
<li>Growth Opportunities</li>
<li>Annual Merit Increases</li>
<li>Employee Referral Bonuses</li>
</ul>
<p><b>Primary Responsibilities:</b></p>
<ul><li>Promptly greet patients and visitors in the waiting area in a friendly and helpful manner</li>
<li>Check in patients, verify insurances, update necessary patient information in the system, and collect copay</li>
<li>Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers</li>
<li>Promptly answer incoming phone calls</li>
<li>Maintain a neat and orderly waiting room</li>
<li>Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking</li>
<li>Responsible for opening and closing clinic procedures and reporting</li>
<li>Perform additional clerical duties as necessary</li>
</ul>
<p><b>Qualifications and Experience:</b></p>
<ul><li>High school diploma or equivalent</li>
<li>Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)</li>
<li>Customer service experience in a healthcare outpatient setting preferred</li>
<li>Ability to work up to 12-hour shifts during the week or weekend as needed</li>
<li>Ability to escort or transport patients by wheelchair or stretcher when needed</li>
<li>Detail-oriented with excellent interpersonal communication skills</li>
<li>Basic computer skills including familiarity with electronic medical records</li>
<li>Types 25 words per minute</li>
</ul>
<p><b>CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.
</b></p><p><b>CRH Healthcare is an equal opportunity employer: M/F/D/V</b></p></div>

Patient Service Representative

Fast Pace Health

<div>Posting Title: Patient Care Specialist (Medical Receptionist) Overview:
<div>
At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.</div>
Why Choose Fast Pace Health?:
<div>
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.</div><div></div><div><br>
We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.</div><div></div><div><br>
As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.</div>
Responsibilities:
<div><b>
PRIMARY:</b></div><ul><li>
Demonstrates a high level of Customer Service to greet, register, and discharge all patients</li><li>
Ability to cross train and assist with back-office duties as needed within scope of practice.</li><li>
Accurately collect and input patient demographics and financial information at the time of registration for all patients.</li><li>
Verifies and updates all patient insurance information at the time of registration.</li><li>
Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.</li><li>
Stays up to date with all changes to Government and Commercial Insurance Plans.</li><li>
Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program</li><li>
Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.</li><li>
Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.</li><li>
Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient&rsquo;s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.</li><li>
Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.</li><li>
Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.</li><li>
Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.</li><li>
Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>
Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>
Responsible for folding towels, cleaning tables and helping patients with exercise equipment.</li><li>
Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>
Actively assist new employees with learning activities and completing required training.</li><li>
Support new employee training by providing job shadowing, demonstration, and coaching opportunities.</li><li>
Ability to comply with Company standards of operations.</li><li>
Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>
The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.</li><li>
Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.</li><li>
Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>
Responsible for keeping the reception area clean and organized.</li><li>
Perform other duties as assigned by management.</li></ul><div><b><br>
SECONDARY:</b></div><div>
Additional Requirements and responsibilities</div><ul><li>
Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care</li><li>
Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years&rsquo; experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>
Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years&rsquo; experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>
Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li><li>Receive and active within 7 days of hire.</li></ul>
Experience Requirements and Preferences::
<div><b>
Education:</b> High School Diploma or its equivalent</div><div></div><div><br>
AND</div><div></div><div><b><br>
Experience:</b></div><ul><li>
1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.</li><li>
1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and
<br>
Word.</li></ul>
Education Requirements:: High School Diploma or Its Equivalent License Requirements:: No License Required Compliance:
<div>
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.
<br>
Please refer to the links below for information regarding your rights under certain federal laws:
<br>
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf<br>
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf<br>
Mississippi Residents Only:<br>
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for &ldquo;the presence of drugs [or alcohol] in their metabolites.&rdquo; Miss. Code. Ann. &sect; 71-7-3(5).</div><div></div><div><b><br>
Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.</b></div>
Brand Name: Fast Pace Health</div>

Patient Care Specialist (Medical Receptionist)

Mercyhealth

<div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><p><b><i>
Clerical</i></b></p><ul><li>
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes <i>Epic</i> <i>Messages</i> to nursing and provider as appropriate.</li><li>
Retrieves messages from voice mail and forwards to appropriate personnel.</li><li>
Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.</li><li>
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.</li><li>
Monitors visitor access and issues passes when required.</li><li>
Receives, sorts, and routes mail, and maintains and routes publications.</li><li>
Orders, receives, and maintains office supplies.</li><li>
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.</li><li>
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.</li><li>
Performs other clerical duties as needed.</li></ul><h3 class="jobSectionHeader"><br>
<b><i>
Epic Scheduling and Registration</i></b></h3><ul><li>
Schedules patient appointments</li><li>
Responsible for EMR Electronic Medical Records registration check-in processes in <i>Epic</i>.</li><li>
Loads, verifies and updates patient demographics.</li><li>
Scans, loads and verifies insurance coverage.</li><li>
Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.</li><li>
Reviews all Alerts in <i>Epic</i> and refers patient to a PFC when necessary.</li><li>
Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.</li><li>
Provides patient with an estimated self-pay obligation when appropriate.</li><li>
Performs cashiering functions online payment posting within Epic.</li><li>
Processes payments and deposits by adhering to the systems Cash Handling Policy.</li><li>
Completes daily closing report and balances their individual cash drawer at the end of each day.</li><li>
Performs petty cash count in and out daily and records appropriately.</li><li>
Assist patients with MyChart signup and activation.</li><li>
Replies to MyChart messages in a timely manner, closing messages when complete.</li><li>
Safeguards patient privacy and confidentiality per MHS policies.</li><li>
Preps Routes daily for upcoming appointments for frontline registration.</li><li>
Reviews daily work queues and corrects identified patient registration errors.</li><li>
Utilizes Epic waitlists based on provider preference.</li><li>
Reviews and updates no-shows and cancellations for the day</li></ul><p><b><br>
EDUCATION AND/OR EXPERIENCE</b></p><p>
High School diploma or equivalent preferred<br>
Previous medical reception or reception experience preferred.</p><p><b><br>
CERTIFICATION/LICENSURE</b></p><p>
N/A</p><p><b><br>
OTHER SKILLS AND ABILITIES</b><br>
Understands and demonstrates Critical Moments of Service techniques and standards<br>
Ensures reception and lobby areas are well maintained and clean<br>
May be required to work flexible hours and overtime during peak hours.<br>
Preforms all other duties as assigned.<br>
May be responsible for working in alternate locations<br>
Basic knowledge of keyboard skills and medical terminology preferred.<br>
Good interpersonal and written communication skills.<br>
Basic knowledge of Epic preferred.</p><p><b><br>
LEVEL OF SUPERVISION</b></p><p>
Some independent judgment is required, but alternatives are limited by standard practices or procedures</p><p><b><br>
SUPERVISES</b></p><p>
N/A</p><p></p><p><b>
PAY RANGE:</b></p><p></p>
$16.89 - $25.33<p></p><p>
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.</p><p></p><p>
Mercyhealth offers competitive pay and a comprehensive benefits package including:
</p><p></p><ul><li><p>Medical, Dental, Vision</p></li><li><p>
Life &amp; Disability Insurance</p></li><li><p>
FSA/HSA Options</p></li><li><p>
Generous, accruing paid time off</p></li><li><p>
Paid Parental and caregiver leave</p></li><li><p>
Career advancement and educational opportunities</p></li><li><p>
Tuition and certification reimbursement</p></li><li><p>
Certification Reimbursement</p></li><li><p>
Well-being Programs</p></li><li><p>
Employee Discounts</p></li><li><p>
On-Demand Pay</p></li><li><p>
Financial Education</p></li><li><p>
Annual recognition/awards events</p></li><li><p>
Partner appreciation days</p></li><li><p>
Family entertainment/attractions discount</p></li><li><p>
Community service/improvement opportunities</p></li></ul><p></p><p>
Click here for more details regarding Mercyhealth Careers Benefit Information.</p><p></p><p>
At Mercyhealth, we don&rsquo;t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.</p><p></p><p>
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
</p><p></p><ul><li><p>#1 in the nation on AARP's Best Employers for Workers Over 50</p></li><li><p>
One of Working Mother magazine's 100 Best Companies for Working Mothers</p></li><li><p>
A Top 50 Company and Top 10 Nonprofit for Executive Women</p></li></ul></div><p></p>

Reception

Evergreen Family Medicine

<div><p><b>RECEPTION 1</b></p><p></p><p><br>
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women&rsquo;s Health, and Occupational Health.</p><br>
<p></p>
<p>
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.</p><p></p><p><b><br>
Responsibilities and Duties:</b></p>
<ul>
<li>Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the facility.</li>
<li>Collect information from patients, including insurance information, money for copays and contact information via phone or in person to put into company&rsquo;s software system.</li>
<li>Maintains confidentiality according to HIPAA regulations and EFM policies.</li>
<li>Adheres strictly to EFM departmental standards, protocols, and policies, including state and federal regulations.</li>
<li>Communicates effectively and professionally with coworkers, managers, and patients via phone, email, or in person.</li>
<li>Updates registration information and current insurance information. Answers phones diligently and efficiently.</li>
<li>Responds to or redirects telephone calls to appropriate staff/departments.</li>
<li>Maintains current knowledge of all insurances, including verifying benefits and eligibility for OHP, DCIPA, and Atrio, including PCP assignment.</li>
<li>Advocates for patients by creating appropriate patient cases, requests, communications, and appointments in Athena.</li>
<li>Answers inquires by clarifying desired information by researching, locating, and providing information.</li>
<li>Communication with outside provider offices, facilities, and insurances via phone, fax, and computer.</li>
<li>Keeps an active working knowledge of Athena, engages in continuing education and trainings as offered by manager or company.</li>
<li>Accurately accounts for credit card transitions posted and balances batch and the end of the night.</li>
<li>Self manages to stay on task, maximizes efficiencies, and does not distract others, as well as encourages others to do the same.</li>
<li>Maintains a positive attitude, does not take work issues personally, and does not allow personal issues to interfere with the workday.</li>
<li>Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook, and constant professionalism.</li>
<li>All other duties as assigned by manager.</li></ul><br>
<p></p>
<p><b>
Qualifications and Skills:</b></p>
<ul>
<li>Previous experience answering phones.</li>
</ul><ul><li>Must be available for any schedule, including weekends and evenings</li>
</ul><ul><li>Able to maintain the confidentiality of private information.</li>
<li>Friendly demeanor and positive attitude.</li>
<li>Basic knowledge of standard medical terminology.</li>
<li>Cash Handling experience preferred.</li></ul><br>
<p></p>
<p><b>
Physical requirements:</b></p><br>
<ul>
<li><br>
Prolonged periods sitting at a desk and working on a computer.</li>
<li><br>
The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
</li><li><br>
The employee is occasionally required to sit and stoop, kneel, or crouch.</li>
<li>May be exposed to patients with infectious diseases.</li>
<li>Must be able to withstand physical and emotional stress.</li>
<li>Must be able to lift up to 15 pounds at times.</li></ul><br>
<p></p>
<p>
Our culture and values are every employee&rsquo;s responsibility: The needs of our patient come first S.P.I.R.I.T</p>
<ul>
<li>Stewardship</li>
<li>Patient &amp; Population Focused Health Care</li>
<li>Integrity</li>
<li>Respect</li>
<li>Innovation</li>
<li>Teamwork</li>
</ul>
<p>Benefits:</p>
<ul>
<li>Health, Dental, Vision benefits</li>
<li>Life Insurance</li>
<li>401k with a company match up to 6%</li>
<li>Paid Time Off</li></ul></div>

Reception 1

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