reception supervisor

COMO Facilities Management Services

<p><b>Key Responsibilities:</b></p><ul><li><b>Reception &amp; Front Desk Operations:</b></li><li>Supervise daily front desk activities, including check-in, check-out, and resident registration processes.</li><li>Ensure accurate maintenance of resident records, ID logs, visitor passes, and room allocation.</li><li>Respond to resident inquiries, concerns, and requests promptly and professionally.</li><li>Coordinate with housekeeping, maintenance, transport, and catering teams to resolve resident issues and concerns efficiently.</li><li><b>Staff Supervision &amp; Training:</b></li><li>Lead, supervise, and support receptionists and clerks on duty to ensure high service standards.</li><li>Prepare duty schedules, monitor staff attendance, and ensure proper shift coverage.</li><li>Train new reception staff on camp rules, systems, and customer service standards.</li><li>Conduct performance reviews and provide ongoing coaching to ensure continuous improvement.</li><li><b>Resident &amp; Visitor Management:</b></li><li>Enforce camp rules and regulations related to visitors, security, and use of common areas.</li><li>Monitor resident movements, report absences, violations, or safety concerns.</li><li>Act as the escalation point for resident complaints, disputes, or concerns, ensuring issues are resolved professionally and promptly.</li><li><b>Administration &amp; Reporting:</b></li><li>Maintain updated occupancy lists, room assignment records, and monthly accommodation reports.</li><li>Track and report issues related to facilities, security, or resident welfare to the appropriate departments.</li><li>Ensure all documentation (passports, ID copies, contracts) is properly recorded, stored, and compliant with camp policies.</li><li>Generate daily, weekly, and monthly reports as needed for internal use.</li><li><b>Safety &amp; Compliance:</b></li><li>Ensure compliance with company policies, camp regulations, and local government requirements.</li><li>Support and coordinate emergency procedures (e.g., fire drills, medical emergencies, evacuations) to ensure staff and resident safety.</li><li>Maintain cleanliness and order in the reception area and common spaces to provide a welcoming environment.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li><b>Education:</b> High school diploma or equivalent (degree or diploma in hospitality, business administration, or a related field is preferred).</li><li><b>Experience:</b> 2&ndash;4 years of experience in reception/front desk roles, preferably in staff accommodation, labour camps, or hospitality environments.</li><li><b>Skills:</b></li><li>Strong supervisory and people management skills.</li><li>Excellent communication skills, both verbal and written (English is essential; knowledge of Hindi, Arabic, or other languages is an advantage).</li><li>Proficiency in MS Office (Word, Excel, Outlook) and camp management software (e.g., reservation or record-keeping systems).</li><li>Strong problem-solving skills with the ability to remain calm under pressure and handle conflicts professionally.</li><li>Knowledge of basic health, safety, and emergency procedures.</li><li>Ability to multitask and manage competing priorities effectively.</li></ul><p><b>Work Environment:</b></p><ul><li>The role is based at the labour camp/staff accommodation reception area, with high interaction with residents, contractors, and service providers.</li><li>Flexibility to work shifts, weekends, and public holidays is required based on camp operations.</li><li>The Reception Supervisor must maintain a professional and approachable demeanor while managing high-volume interactions with diverse groups of people.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,200.00 - QAR2,500.00 per month</p>

RECEPTION SUPERVISOR - LABOUR CAMP

Alghanim Industries

<div>
 Job description:
 <br/>
 <br/>
 Job Summary
 <p>
  The Senior Bodyshop Reception Supervisor is responsible for overseeing the day-to-day operations of the bodyshop reception area, ensuring excellent customer service, efficient job scheduling, and smooth coordination between customers, estimators, and workshop staff. This role also involves supervising reception staff, monitoring workflow, and ensuring compliance with company policies and quality standards.
 </p>
 Job Responsibilities
 <ul>
  <li>
   Supervise and lead the bodyshop reception team, ensuring smooth and professional front-desk operations.
  </li>
  <li>
   <p>
    Manage customer appointments, job cards, and repair order processes efficiently.
   </p>
  </li>
  <li>
   <p>
    Ensure accurate and timely communication between customers, insurance companies, and workshop teams.
   </p>
  </li>
  <li>
   <p>
    Monitor and follow up on job progress to ensure timely delivery of repaired vehicles.
   </p>
  </li>
  <li>
   <p>
    Handle customer complaints and escalations with professionalism and prompt resolution.
   </p>
  </li>
  <li>
   <p>
    Maintain customer satisfaction by delivering consistent, high-quality service.
   </p>
  </li>
  <li>
   <p>
    Ensure proper documentation and filing of job orders, estimates, invoices, and related paperwork.
   </p>
  </li>
  <li>
   <p>
    Collaborate with the bodyshop manager and estimators for efficient resource planning and workflow management.
   </p>
  </li>
  <li>
   <p>
    Train and mentor reception staff to maintain service excellence and adherence to procedures.
   </p>
  </li>
  <li>
   <p>
    Prepare daily reports on job status, customer feedback, and reception KPIs for management review.
   </p>
  </li>
  <li>
   <p>
    Ensure the reception area maintains a clean, organized, and professional environment at all times.
   </p>
  </li>
 </ul>
 Candidate Requirements
 <ul>
  <li>
   <p>
    Bachelor's degree or diploma in Business Administration, Automotive Services, or related field (preferred).
   </p>
  </li>
  <li>
   <p>
    Minimum 5 years of experience in a similar role within a bodyshop or automotive service environment.
   </p>
  </li>
  <li>
   <p>
    Strong knowledge of bodyshop processes, customer service standards, and repair order management.
   </p>
  </li>
  <li>
   <p>
    Excellent communication, interpersonal, and problem-solving skills.
   </p>
  </li>
  <li>
   <p>
    Proficient in Microsoft Office and automotive management software (e.g., Autoline, Kerridge, or similar).
   </p>
  </li>
  <li>
   <p>
    Ability to lead and motivate a team effectively.
   </p>
  </li>
  <li>
   <p>
    High attention to detail and organizational skills.
   </p>
  </li>
  <li>
   <p>
    Ability to multitask in a fast-paced environment.
   </p>
  </li>
 </ul>
</div>


Sr. Bodyshop Supervisor

Raffles

<div><b>Company Description</b><p><b><br>
Raffles &amp; Fairmont the Red Sea</b>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.</p><b><br>
Job Description</b><p><br>
THE POSITION</p><p>
The Front Office Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering.</p><p><br>
GROOMING</p><p>
Our appearance is a reflection of who we are, and our grooming should project a professional image at work; therefore, every member of our team must adhere to grooming standards at all times</p><div>
EY ROLES AND RESPONSIBILITIES<br>
<ul><li>Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards</li></ul></div><ul><li>Ensure staff have their breaks, according to the number of hours worked</li><li>Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times</li><li>Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy</li><li>Be fully competent in all reception and cashier duties</li><li>Cover all shifts if required</li><li>Cover Rooms Coordinator shifts if required</li><li>Liaise with other Departments in regards to special guest requirements (i.e., Uniform/Guest Services, Florist, Housekeeping, In Room Dining)</li><li>Be present at the Reception/Front Desk whenever possible</li><li>Deal promptly and effectively with any complaints</li><li>Meet and greet VIP guests</li><li>Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible</li><li>Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems</li><li>Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows</li><li>Liaise with Concierge to ensure swift baggage dispatch and collection</li><li>Follow up on late cancellations and no shows and charge when appropriate</li><li>Inform the receptionist/cashiers of new memo&rsquo;s during the handover</li><li>Check the next day&rsquo;s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory</li><li>Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents</li><li>Deal with room moves, and ensure seamless communication of these with the relevant departments</li><li>Check potential room revenue for any discrepancies and do necessary corrections</li><li>Monitoring the daily financial goals of the hotel and rooms division, the financial goals of the department, the LQA, TrustYou and Forbes targets on a daily basis</li></ul><div><ul><li><br>
Balance the screen (room types) for next day</li></ul></div><ul><li>Maintain amicable and co-operative working relations with all other departments</li><li>To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager</li><li>Ensure enough supplies of all stationary items are in storage</li><li>Attend any courses Management may deem beneficial</li><li>The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager</li></ul><b><br>
Qualifications</b><p><br>
PERSONAL ATTRIBUTES</p><p>
Motivator and Proactive</p><p>
Team player</p><p>
Positive attitude and well-spoken</p><p>
People person</p><p>
Result driven</p><p>
Open-minded</p><p>
Display initiative</p><p>
Organized</p><p>
Commitment to professional values</p><p>
Thinking out of the box</p><div>
QUALIFICATIONS<br>
<ul><li>Proficient in the English and Arabic (verbal &amp; written)</li></ul></div><ul><li>Third language is an asset</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective</li><li>Must be flexible in terms of working hours</li><li>A hospitality diploma is an asset</li><li>Knowledge of Property Management System and Windows</li><li>Prior experience in customer service an asset</li><li>Proven ability to handle cash effectively and accurately</li></ul><div><br>
EXPERIENCE<br>
<ul><li>Minimum 1 year supervisory experience in luxury hotel</li></ul></div><b><br>
Additional Information</b><br>
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Front office Supervisor, Raffles the Red Sea (Saudi National)

Accor

<div><div>Company Description</div><p><b><br>
Raffles &amp; Fairmont the Red Sea</b>, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.</p><div><br>
Job Description</div><p><br>
THE POSITION</p><p>
The Front Office Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering.</p><p><br>
GROOMING</p><p>
Our appearance is a reflection of who we are, and our grooming should project a professional image at work; therefore, every member of our team must adhere to grooming standards at all times</p><div>
EY ROLES AND RESPONSIBILITIES<br>
<ul><li>Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards</li></ul></div><ul><li>Ensure staff have their breaks, according to the number of hours worked</li><li>Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times</li><li>Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy</li><li>Be fully competent in all reception and cashier duties</li><li>Cover all shifts if required</li><li>Cover Rooms Coordinator shifts if required</li><li>Liaise with other Departments in regards to special guest requirements (i.e., Uniform/Guest Services, Florist, Housekeeping, In Room Dining)</li><li>Be present at the Reception/Front Desk whenever possible</li><li>Deal promptly and effectively with any complaints</li><li>Meet and greet VIP guests</li><li>Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible</li><li>Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems</li><li>Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows</li><li>Liaise with Concierge to ensure swift baggage dispatch and collection</li><li>Follow up on late cancellations and no shows and charge when appropriate</li><li>Inform the receptionist/cashiers of new memo&rsquo;s during the handover</li><li>Check the next day&rsquo;s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory</li><li>Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents</li><li>Deal with room moves, and ensure seamless communication of these with the relevant departments</li><li>Check potential room revenue for any discrepancies and do necessary corrections</li><li>Monitoring the daily financial goals of the hotel and rooms division, the financial goals of the department, the LQA, TrustYou and Forbes targets on a daily basis</li></ul><div><ul><li><br>
Balance the screen (room types) for next day</li></ul></div><ul><li>Maintain amicable and co-operative working relations with all other departments</li><li>To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager</li><li>Ensure enough supplies of all stationary items are in storage</li><li>Attend any courses Management may deem beneficial</li><li>The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager</li></ul><div><br>
Qualifications</div><p><br>
PERSONAL ATTRIBUTES</p><p>
Motivator and Proactive</p><p>
Team player</p><p>
Positive attitude and well-spoken</p><p>
People person</p><p>
Result driven</p><p>
Open-minded</p><p>
Display initiative</p><p>
Organized</p><p>
Commitment to professional values</p><p>
Thinking out of the box</p><div>
QUALIFICATIONS<br>
<ul><li>Proficient in the English and Arabic (verbal &amp; written)</li></ul></div><ul><li>Third language is an asset</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective</li><li>Must be flexible in terms of working hours</li><li>A hospitality diploma is an asset</li><li>Knowledge of Property Management System and Windows</li><li>Prior experience in customer service an asset</li><li>Proven ability to handle cash effectively and accurately</li></ul><div><br>
EXPERIENCE<br>
<ul><li>Minimum 1 year supervisory experience in luxury hotel</li></ul></div><div><br>
Additional Information</div><br>
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Hilton

<div><p>Front Office Supervisor</p><p>
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Supervise the efficient operations of reception including check in/out procedures</li><li>
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow and adhere to company brand standards</li><li>
Assist other departments wherever necessary and maintain good working relationships with Team Members</li><li>
Work with your Manager to identify a specific project to complete during your internship placement</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience in a customer-focused industry</li><li>
Desire to progress within the Hospitality industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous supervisory experience</li><li>
Previous experience in the hotel industry</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Office Supervisor

Omorfia Group LLC

<p><b>Purpose of the Role:</b></p><p>ensuring smooth front desk operations, maintaining excellent client service, and effectively managing branch administrative tasks and team coordination.</p><p><b>Key Responsibilities:</b></p><p><b>Front Desk Operations</b></p><p>Oversee daily reception duties, ensuring clients are greeted warmly and technicians are informed of schedules. Maintain accurate records, cash handling, and adherence to SOPs. Ensure the reception area reflects brand standards and professionalism.</p><p><b>Appointment &amp; System Management</b></p><p>Manage client bookings, reconfirmations, and follow-ups in the Phorest system. Ensure accurate client data, therapist scheduling, and leave management. Monitor branch checklists and maintain updated records and reports.</p><p><b>Client Relations &amp; Service Quality</b></p><p>Deliver a high standard of customer service by resolving client concerns promptly and professionally. Promote BBL services and retail products while maintaining a positive and welcoming branch environment.</p><p><b>Team &amp; Branch Support</b></p><p>Assist the Branch Manager in daily operations, including reporting, stock control, scheduling, and cost management. Support team coordination, ensure compliance with policies, and supervise the branch in the manager&rsquo;s absence.</p><p><b>Requirements:</b></p><ul><li>Minimum 2&ndash;3 years of experience in a supervisor role, preferably in beauty, spa, or hospitality industries</li><li>Strong leadership and communication skills</li><li>Females only. Proficiency in <b>Arabic </b>and <b>English </b>is mandatory</li><li>Excellent customer service and problem-solving abilities</li><li>Detail-oriented with strong multitasking and organizational skills</li><li>Professional appearance and positive attitude</li><li>Ability to handle cash and daily reports accurately</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED5,000.00 - AED7,500.00 per month</p><p>Experience:</p><ul><li>Sales: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

Arabic Female Retail Supervisor

SUNY Upstate Medical University

<div></div><div><div><div><div><div><div><div><ul><li>Syracuse
</li> </ul></div><div></div><div><ul><li>Allied Health
</li> <div></div><li>Management &amp; Professional
 </li></ul></div><div></div><div><ul><li>Full-time
</li> </ul></div><div></div><div><ul><li>Opening on: Dec 8 2025
</li> </ul></div><div></div><div><ul><li>CG-Wellspring Breast Center
</li> <div></div><li>State of New York
</li> <div></div><li>TH Staff Assistant 1, NSSL2
</li> <div></div><li>87504
</li> <div></div><li>UUP (State University Professional Services Unit)
</li></ul></div></div><div></div><div><h3 class="jobSectionHeader"><b>Job Summary:</b></h3>
<p>
This position will function as a working supervisor to Hospital Patient Service Clerks 2 that staff the Imaging Reception Areas located in three separate locations on two campuses. This position will be responsible for but not limited to, providing daily oversight of work performance and ongoing training that secures optimal performance of the reception functions of the departments. Personal supervision to ensure strict compliance with numerous internal and external regulations.</p>
<h3 class="jobSectionHeader"><b>
Minimum Qualifications:</b></h3>
<p>
Associate degree and four years of administrative support experience, including experience in a medical practice setting. Prior supervisory experience a must. Must be able to work effectively with all levels of administration and medical staff personnel. Medical terminology, and Epic/RIS experience required.</p>
<h3 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h3>
<p>
Bachelor Degree with emphasis on business or health related field. Demonstrated creativity and mature judgment necessary in anticipating and solving problems. Exceptional skills in verbal and written communication and excellent organizational skills required. Ability to train new staff, create and update training manuals as needs change for each department.</p>
<h3 class="jobSectionHeader"><b>
Work Days:</b></h3>
<p>
8:00 am - 4:30 pm Monday - Friday. Some holidays.</p>
<h3 class="jobSectionHeader"><b>
Message to Applicants:</b></h3>
<p>
Recruitment Office: Human Resources</p><br>
<p></p>
</div></div></div></div></div><div><div><div><p><b>We are an Equal Opportunity Employer.</b><br>
<b>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.</b></p></div></div></div></div>

Radiology Reception Manager

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5223 reception supervisor jobs NEAR_ME

RECEPTION SUPERVISOR - LABOUR CAMP

Sr. Bodyshop Supervisor

Front office Supervisor, Raffles the Red Sea (Saudi National)

Front office Supervisor, Raffles the Red Sea (Saudi National)

Front Office Supervisor

Arabic Female Retail Supervisor

Radiology Reception Manager