reception supervisor

Assisted Recovery Centers of America

<div><h1 class="jobSectionHeader">Organization Overview</h1>
Assisted Recovery Centers of America (ARCA) is a leader in providing evidence-based treatment and wraparound services to individuals living with substance use disorders and co-occurring mental health conditions. As the largest outpatient provider of Medication-Assisted Treatment (MAT) in the state of Missouri, ARCA is committed to helping individuals achieve sustainable recovery and improved quality of life.<h1 class="jobSectionHeader">
Position Summary</h1>
The Patient Access Team Supervisor is responsible for overseeing daily operations of the front desk and patient access functions at both the Olive and Dellwood clinic locations. This role is integral to ensuring that patients are welcomed with compassion, scheduled efficiently, and supported throughout their care journey. The supervisor will lead a team of medical receptionists and patient access staff, ensuring compliance with ARCA policies and high standards of customer service.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>Supervise, train, and mentor front desk staff and patient access team members across two clinic locations.</li><li>Monitor daily workflow to ensure efficient and timely registration, check-in, scheduling, and insurance verification.</li><li>Handle escalated patient concerns with professionalism and empathy.</li><li>Maintain accurate documentation and compliance with HIPAA and other regulatory guidelines.</li><li>Collaborate with clinical, billing, and administrative teams to ensure a seamless patient experience.</li><li>Assist in the development and implementation of standard operating procedures and front desk workflows.</li><li>Evaluate team performance and provide ongoing coaching and feedback.</li><li>Support onboarding and training of new team members.</li><li>Track and report patient access metrics and make recommendations for process improvements.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare Administration or a related field preferred.</li><li>Minimum of 2 years of experience in medical reception, patient access, or front office coordination in a healthcare setting.</li><li>At least 1 year of supervisory or lead experience preferred.</li><li>Strong interpersonal and communication skills with a patient-centered mindset.</li><li>Proficiency in electronic health record (EHR) systems and scheduling software; familiarity with Carelogic is a plus.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul></div>

Patient Access Supervisor

Noir KSA

Position: Customer Service Supervisor (Restaurant in Riyadh, Saudi Arabia)Salary: SAR 3,500 to SAR 4,000 with FREE shared room, transport, and 1 duty meal.Location: Riyadh, Saudi ArabiaJob Summary: We are seeking a highly presentable and professional guest experience expert to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.Key Responsibilities:<ul><li>Lead and supervise a team of receptionists</li><li>Greet guests warmly upon arrival, offering a personalized and hospitable welcome.</li><li>Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.</li><li>Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.</li><li>Maintain an organized and tidy reception area.</li><li>Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.</li><li>Assist with special events and occasional administrative tasks, as needed.</li></ul>Qualifications:<ul><li>Strong communication skills.</li><li>Warm, friendly, and highly presentable demeanor.</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to multitask and stay organized in a fast-paced environment.</li><li>Demonstrated professionalism and reliability.</li><li>Experience in a hospitality or customer-facing role is preferred.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>In which city and country are you currently located?</li><li>From which country are you? Nationality)</li><li>How old are you?</li><li>What is your height? (in cm)</li><li>Are you aware that this recruitment is for Riyadh, Saudi Arabia? Yes or No?</li><li>If you are hired for this role, after how many day before you can join our company?</li><li>IMPORTANT: For faster processing of your application, please make sure that you have a photo in your CV here.</li></ul>Work Location: In person

Customer Service Supervisor - FEMALE ONLY (Restaurant in Riyadh)

Canterbury Woods

<div>We are looking for an experienced and motivated administrative assistant to join our growing team in Buffalo, NY.
About us:
Canterbury Woods is a continuing care retirement community unlike any you&rsquo;ve ever seen. We have one goal and one commitment: We provide older adults with the best possible living experience. From independent living to a full continuum of care, residents can always expect a lifestyle that meets their needs and interests.
Administrative assistant position details:
This is a Full Time position. The hours will be 8am - 4pm and 9am &ndash; 5pm, Monday &ndash; Friday.
Administrative assistant job duties include:<ul><li>
Schedule and supervise the part time reception desk staff.</li><li>
Write and distribute emails, correspondence memos, letters, faxes, and forms.</li><li>
Order office supplies and research new deals and suppliers.</li><li>
Maintain staff and resident listing.</li><li>
Provide general support for visitors.</li><li>
Act as the point of contact for internal and external clients.</li><li>
Complete work for the Associate Executive Director as needed.</li><li>
Schedule transportation for residents.</li><li>
Distribute monthly resident bills.</li><li>
Approve timecards for reception desk staff.</li><li>
Process department invoices.</li></ul>
Administrative assistant benefits include:<ul><li>
90% paid health insurance.</li><li>
Free dental and life insurance.</li><li>
Paid vacation, personal, holiday, and sick time.</li><li>
401k with employer match.</li><li>
Tuition reimbursement program.</li><li>
Referral and retention bonus program.</li><li>
Employee assistance programs.</li></ul>
Administrative assistant qualifications:
<ul><li>Proven experience as an administrative assistant or office admin assistant is preferred.
</li><li>Working knowledge of office equipment, like printers and fax machines, is required.</li><li>
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) is required.</li><li>
Excellent written and verbal communication skills is required.
</li><li>Strong organizational skills with the ability to multi-task is required.</li></ul></div>

Administrative Assistant

Hilton

<div>Assistant Front Office Manager
A Shift Leader / Assistant Front Office Manager supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. 
 
What will I be doing? 
As Shift Leader / Assistant Front Office Manager, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service experience to Guests. The Shift Leader / Assistant Front Office Manager interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise accurate and efficient Reception operations including check in/out procedures</li>
<li>Support Team Members in handling Guest requests and enquires to ensure a positive outcome</li>
<li>Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments</li>
<li>Ensure a consistent, high level of customer service</li>
<li>Brief your team on any events or VIP guests in the hotel that day</li>
<li>Drive sales revenues and promote hotel services and facilities for up-selling opportunities</li>
<li>Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Assist with the implementation and achievement of departmental targets and objectives, work schedules, budgets and policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li>
<li>Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards</li>
<li>Act in accordance with the front of house equipment and the property management systems</li>
<li>Conduct training programs on an ongoing basis</li>
<li>Carry out shift handovers and brief team members as required</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary, and maintain good working relationships with hotel Team Members</li>
</ul>What are we looking for? 
Shift Leader / Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Experience supervising people and leading teams</li>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own or as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a hotel environment</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

The Body Aesthetics & Dental Care

Key Responsibilities:<ul><li>Manage front desk operations and ensure smooth patient flow</li><li>Supervise receptionists and front desk executives</li><li>Ensure professional patient greeting, registration, and guidance</li><li>Manage appointments, scheduling, rescheduling, and confirmations</li><li>Coordinate between patients, doctors, and treatment staff</li><li>Handle patient inquiries (walk-in, calls, WhatsApp, social media leads)</li><li>Ensure accurate patient records, consent forms, and billing details</li><li>Handle patient complaints at front desk level and escalate when required</li><li>Ensure confidentiality and privacy of patient information</li><li>Maintain discipline, grooming, and customer-service standards at front desk</li></ul>Sales &amp; Coordination Duties:<ul><li>Explain treatments, packages, and promotions to patients</li><li>Ensure proper conversion of inquiries into consultations</li><li>Coordinate with marketing and branch manager for campaigns and deals</li><li>Track daily appointment, conversion, and cancellation reports</li></ul>Administrative Duties:<ul><li>Ensure daily cash closing and billing accuracy</li><li>Maintain front desk registers, logs, and reports</li><li>Train new front desk staff on SOPs and customer handling</li><li>Ensure cleanliness and professional appearance of reception area</li></ul>Authority:<ul><li>Front desk staff supervision and task assignment</li><li>Appointment and schedule management</li><li>Initial patient issue handling</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Branch Manager/ Front Desk

Dar Al Shifa Hospital

<div>Purpose and Scope of the Job

The Call Center Coordinator is responsible for promoting and coordinating the hospital&rsquo;s Delivery Party Reception Services, which include food packages, floral arrangements, celebration services, and salon bookings. In addition, the coordinator provides administrative and client-support assistance to the Shifa Lite Dietitians, helping facilitate client menu selections and ensuring smooth communication between the nutrition team and clients. This role requires excellent customer service, organization, and coordination skills, reflecting the hospital&rsquo;s high hospitality standards. 


Main Duties and Responsibilities/Performance Standards
<div>
<ul><li>Delivery Party Reception Promotion &amp; Customer Engagement</li></ul>
</div><ul><li>Conduct outbound calls to promote Delivery Party Reception packages, including food bundles, flower arrangements, and celebration services.</li>
<li>Provide clients with clear explanations of package details, pricing, and customization options.</li>
<li>Handle inbound calls and inquiries related to reception services with a welcoming and professional tone.</li></ul> 

<div>
<ul><li>Booking &amp; Service Coordination</li></ul>
</div><ul><li>Process and confirm bookings for:</li>
<li>Delivery Party Reception packages</li>
<li>Flower and gift services</li>
<li>Salon appointments for new mothers</li>
<li>Coordinate booking details with the Snr. Hospitality Supervisor in-charge.</li>
<li>Ensure all booking information is accurately recorded and communicated to relevant teams.</li></ul> 

<div>
<ul><li>Shifa Lite Support (Dietitian Assistance)</li></ul>
</div><ul><li>Assist Shifa Lite dietitians by gathering client preferences for meal plans and entering selections into the system.</li>
<li>Help clients understand available menu options without providing dietary advice.</li>
<li>Support dietitians by organizing menu schedules, updating client records, and ensuring timely submission of weekly menu choices.</li>
<li>Follow up with clients to confirm menu selections or clarify preferences as instructed by the dietitians.</li></ul> 

<div>
<ul><li>Customer Service Excellence</li></ul>
</div><ul><li>Deliver a high standard of service that reflects the hospital&rsquo;s welcoming culture.</li>
<li>Maintain a friendly, professional tone in all client interactions.</li>
<li>Manage concerns or requests and escalate when required.</li></ul> 

<div>
<ul><li>Documentation &amp; Reporting</li></ul>
</div><ul><li>Maintain accurate logs of calls, bookings, menu selections, and service requests.</li>
<li>Prepare weekly and monthly reports for:</li>
</ul><ul><li><div><ul><li>Reception service bookings</li>
<li>Client inquiries and call activity</li>
<li>Shifa Lite menu submission follow-ups</li>
</ul></div></li></ul><ul><li>Track conversion rates and service utilization.</li></ul> 

<div>
<ul><li>Management Responsibilities</li></ul>
</div><ul><li>Record and filing of all the support service-related documents.</li>
<li>Create maintenance notification in SAP and follow up.</li>
<li>Follow up on support services related purchasing request.</li>
<li>Managing the real time room status update on SAP</li></ul> 

<div>
<ul><li>Development and Planning: Attend department trainings and staff development programs</li></ul></div> 


Qualifications, Competences and Skills

Education: Diploma or Bachelor&rsquo;s degree in Hospitality, Business Administration, or related field (preferred).

Experience:
<ul>
<li>Minimum 1 year of experience in call center, hospitality service &amp; other customer service.</li>
<li>Excellent communication and telephone etiquette.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>Ability to work collaboratively with clinical and non-clinical teams.</li>
</ul>
Language:
<ul>
<li>English and Arabic</li>
<li>Write routine reports, correspondence, summaries, and reports in English using prescribed format.</li>
<li>Ability to speak effectively in English before groups such as customers or employees</li>
</ul>
Computer Proficiency:
<ul><li>Good Knowledge of Ms Office &amp; Hospital operating systems</li>
<li>Proficiency in MS Office and basic booking/CRM systems.</li></ul> 


Performance Competencies
<div>
<ul><li>Good language skills, ability to read and write.</li></ul>
<ul><li>Positive approach to customer service.</li></ul>
<ul><li>Follow polite and courteous telephone manners.</li></ul>
<ul><li>Should be active and show the initiative.</li></ul>
<ul><li>Customer-focused attitude</li></ul>
<ul><li>Strong communication and interpersonal skills</li></ul>
<ul><li>Professionalism and patience</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Team collaboration</li></ul>
<ul><li>Positive and service driven mindset</li></ul></div> 


Principle Working Relationships and Remarks
<div>
<ul><li>Housekeeping</li></ul>
<ul><li>Dietary department</li></ul>
<ul><li>Customer service department</li></ul>
<ul><li>Nursing</li></ul>
<ul><li>Maintenance</li></ul>
<ul><li>Marketing</li></ul>
<ul><li>Purchasing</li></ul></div></div>

Call Center Coordinator - Shifa Lite & Events (Female - Arab)

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4947 reception supervisor jobs Near Me

Patient Access Supervisor

Customer Service Supervisor - FEMALE ONLY (Restaurant in Riyadh)

Administrative Assistant

Assistant Front Office Manager

Branch Manager/ Front Desk

Branch Manager/ Front Desk

Call Center Coordinator - Shifa Lite & Events (Female - Arab)